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Now Skittles.com has gone one better by turning its entire site into a massive social media experiment. It is possibly the bravest move I have yet seen, in terms of a global brand getting into bed with social media and social networks.

Skittles hasn’t bothered to filter the results in any way, so swearing is acceptable, and there’s no moderation.

Econsultancy’s experiment was based around the hunch that most of the social media activity relating to our brand was positive, and in some way reinforces our credibility.

no one has unlocked social media in a way that demonstrates return on marketing objectives, such as reasonable expected range of outcome at for set amount of resource allocation

I think social media should be a core component of your marketing mix

What is more common is allocating far less budget to social media and looking at it more like buying a lottery ticket

Although it's difficult to prove for certain that the companies' involvement in social media has led to their increased revenues, the implication behind the new data is that it has.

Although it's difficult to prove for certain that the companies' involvement in social media has led to their increased revenues, the implication behind the new data is that it has.

Of course what everyone really wants to know is whether or not social media actually pays off in terms of dollars and cents. This study seems to show that it does.

A social media release is a Web 2.0 format for the traditional press release (see creative samples)

“a way to Webify the content of the release,”

“The social media release is a way to turn the press release into a blog post with all the functionality that you would expect from a blog post.”

The company combed through its popular instant-messaging service – responsible for roughly half of the world’s IMs – and found that even its most distant users are pretty well connected. With 30 billion instant messages sent by 180 million people in June 2006, Microsoft found that the average social chain between two strangers is only 6.6 steps. And 78 percent of pairs connected within 7 degrees or fewer.

Consumers are key for companies. Key because they’re clients and best advocates of the brand.

CRM is meant to increase loyalty by offering information and generating repeat business.

Web offers to brand a vast conversation facilitator toolbox such as blogs, forums, twitter, digg-like platforms, social networks, and instant chats to develop an intense relationship with consumers.

I’ve been devoting much of my time of late to exploring Web 2.0 possibilities in the last few weeks… services, sites, widgets and ways to integrate them. Now that we all have profiles all over the place (Facebook, Myspace, Twitter, YouTube and countless others) keeping them all relevant can be pretty time consuming. Fortunately developers appear to be aware of this and are doing something about it. Here’s a cute little example of my most recent Web 2.0 chain reaction (websites updating other websites and profiles automatically)

This is a pretty neat development, and can be handy both socially and professionally.

In this case, my goal was to proliferate my online video, and share the awareness of it as broadly as possible.

140 characters can be smart, useful, maybe even necessary

to scope out minute-by-minute trends.

eading some to suggest that the microblogging service could become a powerhouse in social media.

Meanwhile, some travel suppliers are providing social networking products, and others plan to later this year.

it'd be: People are getting sick of registering and re-declaring their friends on every site., but also: Developing "Social Applications" is too much work.

Facebook's answer seems to be that the world should just all be Facebook apps.

Looking inside of those numbers, it’s not surprising that the bulk of content creators are simply social networking users that do things like post photos or links, but there’s also a quickly-growing number of people participating in more involved activities like blogging or uploading their own videos.

As you can see in the above chart, 71 million people created content on social networks last year, while 21 million posted blogs, 15 million uploaded videos, and more than 11 million participated in virtual worlds. Overall, eMarketer arrives at the 82 million number – which counts everyone who generated content at least monthly - by accounting for the overlap within the respective categories measured.