The Right Hotel Technology - StayNTouch - 0 views
-
Upon arrival at the guest room, the robot calls the room to alert the guest. When the robot senses the door opening, its lid opens allowing the guest to retrieve their delivery.
-
With the new app, travelers scan their passport page just like scanning check for online banking. After a third party verifies the passport for additional security, the traveler is provided with a boarding pass, allowing him or her to proceed directly to security for international flights.
-
New technology in hotels is moving at a such a rapid pace, it’s no longer a question of if technology will impact the guest experiences, but a question of how.
- ...1 more annotation...
-
any investment must either improve service or provide a return. In other words, if a solution can markedly increase service delivery to your guests, then it’s probably worth it. If the investment in the new technology can provide a return, then it’s most certainly worth it.
-
As I was reading this post, I noticed that the writer used an interesting phrase. "New technology in hotels is moving at a such a rapid pace, it's no longer a question of if technology will impact the guest experiences, but a question of how. " Technology is affecting everyone's daily life nowadays. From the smart appliance in the kitchen to the digital controllable house, such as the technology you can find in the HGTV smart home, and to the every little thing that begin with an 'i'- iphone, ipad, irobot... When we are on the road, or out enjoying a meal, we also wish we can stay at somewhere that can connect us to the world by technology. Can you imagining staying at a hotel with no internet? Nope, not only we are demanding internet, we are also looking for free internet. These little things might not change the hospitality sharply, but when everyone in the industry has it and you don't, it's like losing at the very beginning of the competition.