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Remote Check-In via iPad was unheard of till now. There are few innovations within the hospitality world that changes the way guests interact with a hotel, but this is one of them. Technology has advanced so rapidly that the hospitality industry like most businesses has had a hard time keeping up. This new Mobile Front Desk system is a leap in the right direction. With more mobility the system can be updated rapidly, giving the front desk real time information. This will allow for better hotel management. 

Bartech offers an array of customizable automatic minibars that are designed to maximize revenue and save hoteliers time and money through increased efficiency. Bartech is also the only minibar provider to incorporate three different types of sensor technologies into their advanced product design, including infrared, magnetic and micro-switch. This allows Bartech minibars to use the most effective and reliable technology for each type of product dispensed, maximizing reliability and efficiency of the minibar operation and minimizing guest disputes.

This super tech savvy hotel has a lot of bells and whistles in the room and are revealed starting when you walk in the door. The curtains will open and close a bit so you can see its electronic. And the bathroom glass fogs up so you can't see through. ** also, the micro master send info to the pms in the hotel giving the staff the ability to control temperature and lighting to benefit the sustainability of the hotel and its room. They also have motion detectors to verify when you are and are not in the room... Creepy!

Check out this creeper hotel that know when you're in your room or not! If i were an employee here i'd have fun with some of this technology

Point of sale typically refers to the software solution that is used at the point of purchase by the sales clerk. The advantages of having a point of sale solution is that it allows the store to simplify the checking process.  Not only does point of sale software simplify the entire process but also tracks it. Managers can log in and analyze sales, customers, and trends.  By using a point of sale software solution you will simplify your business operations, gather valuable data, and improve your flexibility. In the long run a point of sale solution should save you time, money and headaches.

Lee Nazari is the CEO and founder of a payment solutions company in the UK. He provides his thoughts on the tendency for British hospitality merchants to be slower at adopting modern technologies, particularly in the point-of-sale category. Nazari exalts the power of beacon-based advertising and marketing tied to these technological solutions. He illustrates a scenario in which even a micro-business can affordably increase visibility in the marketplace and, consequently, foot traffic and revenues. In particular, Mr. Nazari describes the shifting expectation of consumers to integrate convenient, highly visible technological solutions into hospitality interactions and implores British operators to move past their concerns regarding the initial investment in the technology for the sake of their long-term success. He warns that operations that fail to "fall in line with consumer expectations" will "be left behind".

This article explains the benefits of brands being able to send relevant information in real time to consumers mobile devices for the most benefit.

Mobile web access for emarketing is used more than desktop computer because they are cheaper. Mobile phones connect to the outside world through Web access, voice communication and text messaging.This accessibility is facilitated by an industry that relies on large numbers of micro-payments and subscriptions for revenue.Some countries doesnt have access to phones for example in Africa. Mobile phones have the potential to connect educators with those needing to be educated.Mobile phones and their ability to facilitate communication and provide access to global networks and the Web could change the face of emerging economies.

I used Maestro in my first position in the hospitality industry as a front desk agent in a Boutique Hotel. We also used Micros for the POS system for the in-house restaurant but they were two separate entities at the time. I am happy to see the advancements that have been made to this now highly efficient system. After reading this article and doing some research on Maestro's website I feel Maestro outshines its competitors by providing excellent 'Diamond Plus' service to its clients. Compared to the Webrezpro system that I just analyzed for our Discussion assignment, Maestro provides several free tools and resources twenty-four hours a day, seven days a week. An impressively North American based Help Desk is available 24/7 to ensure smooth operations of the system and optimal staff training. In addition Maestro provides install, staff training, transition assistance, refresher training, online tutorials, webinars, productivity audits, upgrades, enhancements and much more. Maestro management strategies collaborates with Hotel Executives and staff to increase performance, deliver high quality guest services and increase profits. Their professional team also addresses issues such as under-utilization of the system and ways to get the most value for your investment. Since Maestro supports platform and database independence updates occur instantaneously. To help Hotels save time, increase efficiency and have higher levels of staff productivity Maestro is the chosen tool for the job. Maestro clearly puts their clients' needs first and is therefore trusted by several Hotels worldwide.

Maestro appears to be a good product based on the article. I would say though that both this and webrezpro do have some similarities of operating on cloud computing. The key is that depending on cost and application a company may choose what works best for them.

The hospitality industry began to develop the mobile point-of-sale (POS) technology. Technology vendors brought POS capabilities to consumers' own devices. Hospitality Technology has scanned many of the latest releases in point-of-sale technology to help restaurants keep up-to-date on mobile solutions. For example, Tabbedout, a secure mobile payment solution, allows patrons to open, view and pay their tabs, for free, with an iPhone or Android smartphone. Another example is Micros Makes Memorable Menus. An interactive restaurant menu and marketing portal built for the Apple iPad that enables restaurants to showcase upcoming events, programs, food and beverage menus, and daily specials; as well as to facilitate tabletop ordering and payment processing.

This article discusses how new demand of customers within the hospitality industry is driving current point of sale systems such as micros to re-term their systems to focus more on customers. It includes several factors that are potentially driving POS systems to be revolutionized. The possibility of POS systems becoming more "from the palm of your hand" is growing each day as more POS systems are converging with wireless devices. As other outside factors influence hoteliers to emerge and update their POS systems, the development and progress of having the most profitable POS systems requires close examination of what works best for each company. One example the article touched on was the change from regular cashier systems to IPad based interactive systems and interactive kiosks. In addition, the enhancements of POS systems overall seem to be increasing F&B profit-a section of the financial statement that was historically less profitable. As with all technology, It is best to refrain from making a large capital investment into emerging systems, starting slow and monitoring how the bottom line is increasing and specific areas such as Room revenue or F&B revenue is the ideal choice.

Excellent Article! POS systems are becoming more user friendly than before. The systems allow companies to track revenue and inventory at the same time. The Walt Disney World Resort tested a POS system that allowed hotel guests to simply flash their room key and the charges would go directly into the POS system then PMS. Hotels have added POS systems to spas, recreation locations and retail stores...(http://www.restaurant.org/nra_news_blog/2012/04/pos-systems-must-accommodate-new-secure-payment-technology.cfm).

Theodore your article proves a great point on the benefits of POS technology. Having a POS system adds more value that will cover its initial cost. Handles greater product volumes. Makes complex business logic possible. Provides more management possibilities of your daily operations such as sales tracking, refunds, time clocks, menus, pricing, revenue maximization, etc.Provides advanced functionalities such as reservation and table management for restaurants, hotels, bars, and any business in the food service industry. Realizes enhanced savings with greater efficiency. Delivers better workflow for staff. Improves customer service and increases customer through-put. Easily manage large numbers of customers and groups. Allows restaurant businesses to combine multiple services into a single invoice (hotel room, meals, events, services). Graphical management of store assets such as table, rooms, bar, etc. Delivers superior reporting and analysis features. Streamlines inventory management. Back Office integration. The purpose of POS system is to accommodate your employees and your customers. If you have happy employees this results in customers having a smile. You have to spend money (POS SYSTEM) in order to make money.

"Introducing ISISPOS, a revolutionary hospitality Point of Sale system that combines Apple innovation with powerful business logic to offer a fully featured and easy to use solution designed for the Restaurant industry." If you are interested in finding out more about this system, you can also go to www.isispos.com. This revolutionary new way to take orders at restaurants is going to change the hospitality industry. The Isis system is far less expensive than Micros and Touch POS systems because everything is built into ONE, using Apple's technology, costing just over $5,000, versus $28,000 for a restaurant that seats 150. It has a $200/month maintenance fee, and this includes all system upgrades, whereas Micros does NOT. Check it out!

This article reveals that Revel Systems is expanding its point-of-sale products with Beautiful Brand International. Revel Systems is well-known for creating the mobile point-of-sale system for Apple used by numerous restaurants and retails. Other popular restaurants currently partnered with Revel Systems are Camille's Sidewalk Café, Dixie Cream, FreshBerry Frozen Yogurt Cafe and Rex's Chicken. This POS system provides a quicker checkout option for customers and offers hotel/restaurant managers the option of powering the software using the cloud or an iPad application. This provides the company a cost efficient, easy to use program that has the ability to customize payroll, track inventory, email receipts and allow customers to make orders online. Most managers who invest in this program make it a requirement for all their companies to utilize in order to provide a systematic approach to maintaining their database and ensuring all locations are managed the same. This is such a popular and competitive tool that Revel is already making $80 million since its origin in August 2010. A major advantage of this system is that it provides the ease of accessing documents with its reliance on servers hosted in the cloud. These systems are quickly being adopted by restaurants mainly because customers are impressed with the style, speed and reliability. Revel Systems forces busineses to upgrade their POS systems in order to meet security standards. This will result in a $34 billion POS market by the end of 2012. Companies selling these systems make businesses believe they need POS systems in order to run their business efficiently. They explain that with servers hosted in the cloud, management is enabe to see data in real time from any location.

The article talk about a POS company that has developed a complete system for retail or restaurant stores that runs on the IPAD and the Cloud. It lowers the entry barrier by more than 75% compared to a regular MICROS POS system, they do this by not having a in house server and using standard hardware.  One of the advantages of using this system is that you can monitor your sales real time on any location that might be using the system.

PRNewswire/ -- MICROS Systems, Inc. (NASDAQ: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the Moran & Bewley's Hotel Group has invested in MICROS cloud-based technology to help deliver a consistent experience to customers and staff throughout its ten hotels in Ireland and the UK.

Cloud-based technology continues to takeover hotel information technology solutions.

Hotel industries have been under attack from excessive hacking, as seen with Hilton being targeted for private financial information from guests. In 2014, it was noticed that hackers had been targeting Hilton throughout the course of 17 weeks. They state that the industry itself has not really focused budgeting on cyber security. It seems that the process is done by integrating a virus into these hotels POS system. The virus was actively attacking the Micros program, which was being used in more than 300,000 hotels and resorts. An ultimate treasure chest for information, some of which was not even encrypted. In addition, the virus appears in the system as a legitimate software, and then it obtains over 90 percent of stored information. This hacking is being conducted by organized groups, who moved from the retail industry because it had indeed improved its cyber security. With hotels it seems that the concept has not been taken as seriously. There are many hotels susceptible to such an attack. As long as there is a sales software, then someone is looking to get into it. A person could be sitting inside of your location, and infiltrating a guests' wireless internet, and they would not even know. In order to engage this threat, locations must be proactive in attempting to stop what is occurring. The only question is, how much are they willing to invest in cyber security?

Linga is a B2B software company that introduced a new product called LingaROS which is a restaurant or retail operating system. This system includes premium features that integrate the hotels property management system (OPERA) with the restaurants and retail stores within the property. This software aims at improving the guest experience and increase efficiency in operations.

This article was very interesting because it highlighted the importance of e-commerce. The fact that Africa is hosting its 6th e-commer fair, shows how in every part of the world, and any type of company is using e-commere.

Accounting trends in the hospitality industry are always evolving with technology. Hotels are looking for technology that will catch their data and analyze it all while delivering it in a more user friendly app. Apps, Automation & Analytics are the A's of hotel accounting and technology.

Accounting cannot be without data. In my opinion it is mainly about data analysis. With automation and analytics, it will be more reliable and descriptive. Apps helps mainly in its portability and time efficiency.

The article talks about three future trends called A's - apps, automation, and analytics. It makes examples of their function and works. In my opinion, the A's can use in any industry, not only in hospitality. They can help us work more efficiently and shorter working hours.

In envisioning hotels in the 2030s, technology plays a transformative role for Accor's C-Suite. Executives emphasize "augmented hospitality," which entails highly personalized guest experiences driven by advanced technology. They anticipate a future where AI and generative AI enable micro personalization throughout the guest journey. From recognizing guests' preferences to offering tailor-made room settings, technology ensures a unique and seamless experience. Furthermore, technology is poised to revolutionize booking processes. Accor is exploring AI-driven marketplace platforms where customers interact directly with hotels. This shift eliminates intermediaries, offering real-time, personalized offers. Additionally, the potential use of NFTs for unique experiences and virtual exploration aligns with Accor's tech-forward vision. In essence, technology will be the linchpin in crafting memorable and individualized hotel experiences in the 2030s.

Hotel property management systems or PMS manage all aspects of hotel business operations, including the delivery of superior guest experiences. PMS started in hotels to replace the paperwork aspect with is time consuming. Since PMS has evolved beyond that. You can now use it to check in and check out, request housekeeping services, storing guest data, a more effective hotel distribution method, etc.

Thank you very much for sharing this insightful article on Hotel Property Management Systems (PMS's). It is indeed a very good thing that today's hotel PMS technology has evolved well beyond the front desk as the hotel's PMS is a critical business operations system that is needed to enable hoteliers to deliver amazing guest experiences. The advantage/feature that stood out to me the most about the modernized PMS's is its effective hotel distribution since these systems increase room occupancy and ADR through real-time rate and availability management across distribution channels, thus boosting sales through direct booking channels on brand website.