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Contents contributed and discussions participated by David Glas

David Glas

8 reasons why proximity marketing will matter for retailers in 2011 | RetailCustomerExp... - 2 views

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    This article talks about the basics of proximity marketing, how every marketing campaign done with this can be review in real time. What is most interesting about this technology is that it can even inform you of those customers who accepted your message so you can save that info and use it in the future. This for me seems very invasive to the customers, laws need to be put in place to better monitor proximity marketing. For the retailer this is a easy way to reach the customers that are in the neighborhood and might become regulars at the business. 
David Glas

Hotels invest in technology despite economic downturn due to its positive impact in ind... - 3 views

  • his coupled with the crowded and lucrative nature of the industry has meant that hotel operators and owners have woken up to the need to invest in state-of-the-art technology as a way to differentiate them and remain competitive.
  • In a recent survey sent to over 2000 individuals it was found that over 50% of respondents were spending the majority of their IT budgets on in-room entertainment as a way to stay on top of their competitors.
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    This article mentions the current trends if investments in the hospitality industry. Hotels see the need to invest in IT departments, that way the are assured of having more business. They see that in room entertainment is where the deference can be made, to sway costumers.
David Glas

Beautiful Brands International Rolls Out Revel Systems' Revolutionary Mobile Point-of-S... - 0 views

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    The article talk about a POS company that has developed a complete system for retail or restaurant stores that runs on the IPAD and the Cloud. It lowers the entry barrier by more than 75% compared to a regular MICROS POS system, they do this by not having a in house server and using standard hardware.  One of the advantages of using this system is that you can monitor your sales real time on any location that might be using the system.
David Glas

Related Content Topic : Nortel Toronto-based telecommunications-equipment manufacture... - 2 views

  • Once broadly implemented, Kenny says it should be possible for a customer to book a flight, rent a car and stay in hotel room and have the entire transaction not only handled electronically, but also fed back directly to their company’s accounting systems for payment. The entire transaction would be devoid of any paper, he said.
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    The article talks about a integrated cloud computing system developed by HP for the travel and hospitality industry. It will allow a user to book a flight, hotel and car rental all using one system which will then generate a electronic receipt, thus also rendering the operation paperless. Articles like this shows us that we are in a ever changing industry, our adaptation needs  to be immediate if we want to keep our customer happy. Programs like this let us know that our customer can also come from the most unexpected places in the world, because we are not just providing a service like hotel or restaurant, we are serving a much larger  objective for our customer which is 'the need travel" 
David Glas

Go Paperless - 3 views

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    The article talks about how a business owner was able to reduce the paper used at his restaurant in the back office. While doing this he finds out that it is much easier to control his business, the cloud and technology initiatives provide him with accountability and easier way to expand. This is a lesson in the how to achieve two objectives with one solution. 
David Glas

Restaurant Chain Launches Integrated Social Media, Email Campaign to Reward Loyal Custo... - 0 views

  • Leveraging the power of social media and text messaging not only boosts the interactivity of an email marketing campaign, but it provides a vehicle for brands to create a dialogue with customers,” said Tim Kopp, ExactTarget’s chief marketing officer. “ExactTarget’s sophisticated one-to-one marketing platform provides the industry’s most flexible solution to power true one-to-one communications – from email to social media
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    We can see how the e-commerce and social media is changing the restaurant world, chain execs are seeing the development of this tools as a way to be in direct contact with the customer even when they are not present in the store.
David Glas

3 Real-World Problems Solved Using Cloud Computing | The Small Business Authority | Sma... - 1 views

  • For instance, if a server has 10 or 15 voids in one day, that might indicate a scam. Or if a particular bartender is frequently getting 70 percent tips, that might indicate that he or she is pouring free drinks and being rewarded for it. Each server has a unique login, so a pattern of unusual transactions easily fingers a thief. Additionally, if a certain type of scam is caught running in Chicago, said Lundberg, an algorithm will begin to search for it, and can spot it as soon as it appears in Los Angeles, Miami, or Detroit.
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    The  first part of the article talks about how the cloud is being used in restaurants to monitor all transactions. Aloha POS systems has a add on that takes all the transactions to the cloud in 10 minutes intervals, after that they analyse the date to see if a employee has been doing to many voids or gets to much tips, they do this via algorithms in the cloud. Just another way that the cloud makes the life of a restaurant owner that much simpler. 
David Glas

StorefrontBacktalk » Blog Archive » Android Is About To Truly Kill The POS Bu... - 1 views

  • That argument worked when tablets were $500 and even $400. But now that Android tablets have fallen below $100, the argument falls apart. You could have four spares in the backroom and still be ahead. It’s not even about mobile POS versus traditional; it’s purely about price.
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    This article talks about the changes happening in the restaurant and retail industry regarding POS systems. Since the appearance of the cheap tablet business owners have been asking why do we have to spend $600 on a POS station if a simple tablet cost $100 and has the same computing power. Imagine a restaurant where you come in sit down and order your food and drinks on a tablet that is on the table, a food runner brings you your order, and whenever you are ready you can swipe your credit card on the tablet and get a receipt send to your email. This reduces payroll for the business owner, and also makes the industry a less capital intensive one. All that is left is for a company to write the programs, sell the tablets, and give the same kind of support you would get with any other system.  
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