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yuzhu li

eCommerce Strategy for 2012: Top Five Trends You Should be Acting on! |GrooveCommerce.com - 0 views

  • Dynamic Site Experience
  • eCommerce websites have the ability to collect and store behavioral data on user sessions.
  • put any emphasis on the customers in the middle of that sales funnel
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  • Social Integration
  • social media pendulum swing
  • Mobile Shopping Tablet Shopping
  • convert your fans into loyal customers and impact your bottom line.
  • to integrate social media into your ecommerce website in order to offer a social shopping experience
  • Customers are more likely to convert on a tablet than any other device (3% for PC shoppers vs. 4 or 5% for tablet shoppers according to Forrester).
  •  Product Experience
  • An important ecommerce strategy is to optimize product imagery by either leaning on manufacturers to provide better, more consistent product images or to hire professionals to photograph all products.
  • visualize the product
  • Site Search
  • mind-blowing statistics around site search that prove it’s importance to ecommerce conversion.
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    Social integration and tablet shopping is quite new. I understand what the author's point that a lot of shops just left a twitter sign or face book sign on the page, but that is not enough. If the shop brought a fabulous dynamic site experience to me, I definitely would share with my friends. And these shops need to focus on the potential customers by reading them. For tablet shopping, I personally love it because it is easy and convenient to shop, and I can get a lot of information from it quickly. Most important is it is portable, I can check it anywhere, any time.
Jeremy Fairley

Siri the mobile travel agent [VIDEO] | Tnooz - 2 views

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    Great article about the use of Siri, Apple's voice activated virtual assistant, and the use of voice activated travel search. The video demonstrated by the CEO of Bonvoy Group travel demonstrates voice activated flight status searches as well as searching of future flights to which the Bonvoy systems emails you the results based on your search. The potential for voice activated flight is enormous and it will be interesting to see if other travel OTA sites such as Travelocity, Hotels.com, Orbitz etc, adopt similar uses of this technology. I can see the use of this on hotel booking sites either via thrid party as well as direct through the hotel. Also sites like Open Table make use of Siri for voice activated reservation. With Siri still in its "beta" phase, the opportunity for developers and the travel industry to build apps like these is very good.
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    I posted this article on Scoop.It. This is more evidence of the push towards mobile computing. It begs the question, when will we begin to see this adversely effect PC sales?
Alexandra Givner

Point of Sale Technology: New Developments - 1 views

  • help busy hotel staff use this new technology via a browser on any mobile device as well as the traditional POS interface. This means whilst they are on the move – or even away from the business – they can still keep on top of sales, bookings figures and cash management through Software as a Service (SaaS).
  • This NFC technology allows consumers to use mobile devices to process all their transactions, for instance by swiping their smartphone across a special kiosk at the counter, with all the information sent to a central processing system for payment
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    From this article,I think it is amazing to have such revolution of POS system. First of all, POS system itself is wonderful for the hoteliers all these years. The latest i-trends and NFC put it much further step to not only free the employees,but also bring efficiency to the customers. It is said that "the point of sale on the move" which free the employee to use the mobile device to control everything it matters of the business. It makes hoteliers more flexiable and at the meanwhile, it provides quantity information. The other innovation here is that there is one IPAD POS kiosk which allows self-service card swiping system so the customers can complete their own transaction. Though this technology is the only IPad enclosure, it help eliminate theft and tampering. Then ,when the growing trend of Near Field Communication comes, it free the customers another further step to eliminate the necessity to carry money/credit cards to pay their bills. This technology is also come with the smartphone by just swiping the mobile device across a special kiosk at the counter, and the payment is done quickly. This technology also developed another growing technology "RFID" card readers. Another name for the NFC is the digital wallet means that a customer's device can store all their bank account details and credit card information with no need for a real wallet. That's amazing for the people who are not good at financing. This technology can really impact the hotel market and bring the competitive advantages for the hotels. It's a new trend for the hotel to update themselves to level-up. This trend is also fit the market nowadays, the consumer is more and more younger, they curious about the high-tech things, the success of Apple proves this trend. In order to meet with the customer needs in current hotel industry, this technology is worth to have a try.
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    This article talks about the importance of POS systems in the hospitality industry and the new technological trends that are affecting it. POS systems are extremely important to hoteliers primarily to keep track of sales and bookings. With recent technological developments though, POS systems have revolutionized that hospitality industry by increase efficiency and production. The newest trend in these accounting and POS systems are cloud-based technologies. I believe this type of technology will allow for busy hotel managers to track all accounting information through either a smart phone, PC, or even tablet. This type of technology, as stated in the article, would allow for managers to keep track of sales data and profits even when they are away from the office. All in all, I believe this is a very helpful technology for hotel operations and will benefit the industry in the long run.
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    Allow the customers to to use smartphone across a special kiosk at the counter to pay may benefit restaurants a lot. It may reduce the stress of the servers in the peak time. Customers no longer waiting a long time for the servers to get their bill, they can pay by themselves through mobile devices. Moreover, the customers do not need to bring their wallets to the restaurants which may improve the security of the restaurant environment.
Ligia Elizondo

4 Consumer Technologies That Could Change Your Enterprise - 1 views

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    With the advances of technology organizations can create a competitive advange by implementing them to their services and products. In the past companies were looking for remote desktop software solutions such as "VDI and Citrix to hardware solutions like Clear Cube and HP. Now with OnLive Virtual Desktop which is a full window and office desktop shows how technology has advanced very rapidly in the last couple of years making easier the use of systems "The service has been in use for the last year and while I've seen issues in hotels and areas with older or bottlenecked networks, in homes with high-bandwidth connections or businesses with well managed networks it has worked well - granted with few people on OnLive." Some companies would like to apply the advantage of Kinect which is a motion interface for Xbox designed to play without a controller. With Windows Kinect will make more comfortable to managers and directors giving presentations without the need of a keyboard or mice. Windows 8 will allow users to control a computer cursor with their eyes. "These technologies could, using different vectors, address usage models for PCs that have been unsafe or impossible before now and better allow existing hardware to use Microsoft's next operating system." With the implementation of water Block ( HzO) applied during manufacturing hardware would be more protected " Given that moisture is often what causes electronics to corrode and decay over time these solutions could be the equivalent of a Fountain of Youth, significantly extending the useful life of hardware that operates in moist or humid environments." This new advances in technology can bring to organizations more opportunities to expand their market, obtain a competitive advantage and protect their assets.
Ligia Elizondo

4 Consumer Technologies That Could Change Your Enterprise - 6 views

With the advances of technology organizations can create a competitive advange by implementing them to their services and products. In the past companies were looking for remote desktop software so...

http:__computerworld.co.nz_news.nsf_technology_4-consumer-technologies-that-could-change-your-enterprise

started by Ligia Elizondo on 21 Jan 12 no follow-up yet
jessica carvalho

How to build a Computer - 0 views

  • To make a computer work you must have a mother board a processor some ram a CD ROM drive and a hard drive, with these key components you can build a computer than can easily be upgraded ever few years instead of having to get an entirely new PC.
  • Without this glue the processor will over heat and burn out fast.
  • By reading the manual and following the directions you can build a computer in about an hour.
    • jessica carvalho
       
      I never thought putting together a computer would only take about an hour. This article is pretty neat in the fact that it takes something that many people would look at and be turned away to have this as a do it on your own type of project. But, this author does a great job of making puttin a computer together seem quite simple, few details, and very easy.
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    Pretty Neat article. Sticky notes provided!
Charlesque Moses

HFTP's Guestroom20X features technologies from VingCard Elsafe and Axxess Industries, a... - 0 views

  • Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience.
  • While they are at the door, guests will find Axxess Industries’ IP Video Intercom. It replaces the more commonly used peephole
  • Shea said security technology has been a long-time development, but not implemented in hospitality – until now.
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  • Although these enhancements are beneficial to hotels worldwide, some wonder whether hotels are buying the technology and ultimately, implementing them.
  • the future of hotel technology is unclear, but moving forward requires a certain factor.
  • HFTP calls the developments showcased in the Guestroom 20X , “game-changing for the hospitality industry, opening a new avenue for delivering personal guest services efficiently and with ease.”
  • We’re seeing a technological revolution in hotels,”
  • A final security enhancement to the guest room is Ovation Networks’ EcoManaged, an energy management system. With Wi-Fi monitoring, the system measures and detects CO2 in the room and adjusts the room temperature as necessary.
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    Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience. As the organization Hospitality Financial and Technology Professionals (HFTP) prepared the 2012 guestroom exhibit Guestroom 20X for last week's HITEC tradeshow, the group sought new ways to make the room more modern, efficient and self-serviced.
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    As we can see technology is rapidly making its way into our field. This article explains how technology implemented in the guest rooms allow the guest to have a more personalized experience and feel that there belongings are also secure in the hotel. "The key thing is to provide something that's valuable to the person that uses it, the person that administers it and the person that supplies it," said Shea, whose firm's technology is one of many showcased in the futuristic room. This is very true considering that technology is not cheap and a lot of money has to be put into this new technological wave, but the consumers seem to be paying the money. Overall, technology is changing our industry and our companies either have to embrace it, or be left behind.
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    According to this article, hotels are coming up with new and more secure ways to make guests feel safe and comfortable. This can be extremely important for women traveling alone, or people with children. This article describes several new security features that can be added to hotel rooms that serves guests efficiently and with ease. The first new technology device is a Mobile Key Solution. Guests will be able to receive their room number and room key via their mobile phone or computer allowing them to bypass the front desk altogether. Also, at the door, it is equipped with IP Video Intercom that can replace the peephole. This intercom can routed to any device in the room and it can be accessed using mobile phones. Also inside the room is a high-tech safe that features four unique solution for providing extra security. Other security features are sound recognition smoke alarms and CO2 detectors. Right now, technology companies are ready to install new products, but there is question as to whether hotels are buying the technology. It is my opinion that as technology continues to advance, security will have to advance as well. Security for guests information, and personal safety will have to increase. More advanced room key technology is definitely a priority. There are too many issues with room keys and this can be a giant security issue. It is my opinion that we will start to see new security technology entering hotels in the near future.
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    High-tech security products and hotel rooms can enhance the guest experience. The article introduced some new technology related to the hotel room security, including the door's Mobile Key Solution lock, RFID and mobile-friendly NFC technology, Axxess Industries' IP Video Intercom instead of the peephole. What's more, with IP connectivity, guests can answer the intercom using their mobile phones, also the new generation safe with RFID contactless, electronic lock. The most inspired tech is the Ovation Networks' Eco-Managed, an energy management system. With Wi-Fi monitoring, the system measures and detects CO2 in the room and adjusts the room temperature as necessary. With all these new technology integrations, guests security can be more insured and personalized, and provide hotel customer quite new experience.
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    New technologies poised to change guest experience. Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience, they are making the room more modern, efficient and self-serviced. As we can see, the future of hotel technology is unclear, but moving forward requires a certain factor. In a hotel room, first and foremost, the guests will be able to open the door's wireless software, in this way, they will securely receive their room number and room key and makes it easy for them to check-in or check-out. In addition, guests may answer the intercom using their mobile phones. And they will feel more safe with the electronic lock to provide anti-cloning technology. Finally, guests will notice the SafeAwake Smoke Alarm Aid, it will alert guests when a smoke detector is activated which will give guests much more safe. Although these enhancements are beneficial to hotels worldwide, some wonder whether hotels are buying the technology and ultimately, implementing them. The technology is changing, the customers are embracing.
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    Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience. As the organization Hospitality Financial and Technology Professionals (HFTP) prepared the 2012 guestroom exhibit Guestroom 20X for last week's HITEC tradeshow, the group sought new ways to make the room more modern, efficient and self-serviced.
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    This article covered information on the projected security of the future in hospitality. The Hospitality Financial and Technology Professionals (HFTP) were working on developments that they planned to showcase in the HITEC tradeshow last year. These developments, collectively recognized as the Guestroom 20x, were expected to make hotel rooms more efficient and modern. These developments included obtaining rooms and keys without front desk interaction, video intercoms to replace peepholes, reinforced room safes, and a smoke alarm aid to properly alert guests in case of fire. There were also talks of an energy management system in the rooms included. The developments seem to be a start towards a changing way of hospitality. I believe that these developments are great options for hotels in the future. Of course, there are always risks that must be recognized. These risks could even be the downfall of the developments. Technology's ability to fail or malfunction is too constant at this time. System glitches, hacking possibilities and power outages could inconvenience these developments as well as inconvenience the guests at the hotel that use them. My main concerns lie with the option to obtain rooms and keys through PCs and mobile phones, the smoke alarm aid and the energy management. One technological failure could cause any of these to cease operating, which means that guests could be locked out of their rooms, in danger if there is actually a fire (or inconvenienced because of a malfunctioning alarm), or inconvenienced because of a nonworking room temperature gauge. These issues could lead to many problems for the hotel that hosts these developments. So, the companies should analyze these issues before installing these developments.
Yi Sun

Are tablets the future of Point of Sale? Retail & Hospitality | Retail Tech Inc. - 0 views

  • According to a New York Times article, Smartphones and Tablets to Take Over in 2011, the message could not be more clear. The article states, “mobile devices that are full-fledged computers” are the next logical progression after personal computers have run their course. Researchers say it was only a matter of time before these mobile devices moved in and overtook their predecessor (the PC), in the now overly-saturated technology market.
  • Without prior knowledge on POS hardware, an iPad tablet platform sounds like a great idea! However, before jumping on the bandwagon, there are a number of things that must be taken into consideration.
  • Tablets are not a cheap purchase, and while I like to trust people, it is important to plan ahead and think smart.
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  • Thirdly, companies who are releasing tablets have not traditionally manufactured point of sale solutions. As an IT manager, this should throw up a red flag. Clearly, IBM, NCR, Panasonic, and other manufacturers would have created a similar solution if they found the tablet platform as an essential technological progression for the Point of Sale industry. Rather, IBM offers a similar solution, AnyPlace kiosks. This system has been around pre-tablets, and is known for a lightweight, durable, and easily customizable design.
  • Consumer tablets may be the future, but I do not believe this is synonymous with the future of point of sale. The Wright brothers showed us the future of air transportation, but we don’t all drive flying cars. Most technology simply cannot span all industries! If you are an early adaptor who feels so inclined to try using an iPad tablet system, I would love to hear about your experience! For the rest of you, if tablets are indeed where POS technology is trending, wait for the experts to create one and follow in their able footsteps. Subscribe to the TechTOPICKS blog to receive more industry insight!
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    I-pad POS system may become a future trend of the hospitality industry.
Ganna Gorbachuk

How To Choose An Accounting Software For Your Small Business - 0 views

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    There are several ways for small business to track income and expences. At first checking with a business accountant is an important step of choosing right accounting software. Checking business forums also can be a good idea of finding best solutions for owners of small enterprises. If the business owner is into service business he needs accountung software which can track time and billing but if he is the owners skill level must also be considered. Some accounting applications in the internet offer trial runs, so trying them can be a good way of finding whats best for this particular business. Cloud applications can also be very helpful, avaliable and accessible anywhere, anytime and very mobile, because you can use them from phone, pc or a tablet. You don't need to buy servers to host the software hosted in icloud. For sure it has some disadvantages like privacy, security, and fees, if any problems in the system occur the owner will need to wait for vendor to resolve it. Choosing the best solution for accounting of small business enterprise owner will have to weigh all advantages and disadvantages in order to find what is the best solution for its business.
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    i agree!! choosing the proper accounting system can make operation goes smoothly.
Hyeyoung Jang

Hospitality eBusiness Strategies to Present at EyeforTravel's Mobile Strategies for Tra... - 2 views

  • Max Starkov, HeBS' Chief eBusiness Strategist will present the session "Mobile Marketing in Travel & Hospitality: the Future is Already Here - an Action Plan for the M-Marketer." Starkov will discuss a range of topics including the Mobile Distribution Channel, why travel marketers should care about mobile, mobile booking sites, an action plan for the travel 'm-marketer', and more. "The mobile Internet has already become a reality and a part of everyday life. Mobile users expect instant access to information and an Internet experience that rivals the one via traditional PCs and laptops -- and hoteliers must respond to this growing demand," said Max Starkov. "What should hoteliers plan for 2010 and beyond? Mobile-ready websites, location-based services, mobile Internet marketing, m-CRM, and mobile apps have already quickly become part of the hotelier's comprehensive Internet strategy."
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    Hospitality e Business Strategies (HeBS), the leading marketing consulting firm for the hospitality industry, today announced the firm will present during EyeforTravle;s mobile Strategies for travel USA conference to be held in Chicago September 16-17. This conference presents about event of the year aiming to educate and inform the travel industry for integration of :mobile" into a comprehensive marketing strategy. According to the HeBS, one of the dominant in mobile strategies in the hospitality industry is the mobile eCommerce recently. It creates and implements mobile-ready websites and mobile internet marketing strategies for the customers. During the conference, Max Starkov will discuss how hoteliers can take advantage mobile channel, how they may implement mobile marketing formats that make the most sense for their hotels, and hoe to apply the latest trends and best practices in their mobile internet marketing efforts so that can realize respectable ROI and incremental revenues growth.
yuzhu li

Green IT projects struggle for green light | Green IT - InfoWorld - 0 views

  • Virtualization, server consolidation, new cooling approaches, and hosted services are among the projects that yield the highest immediate and long-term savings, according to respondents.
  • implementing Energy Star-qualifying equipment stands out as the most popular of the low-hanging green fruit
  • However, projects that are easiest to get green-lit and rolled out include migrating to more energy-efficient hardware.
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  • it delivers an obvious ROI
  • Take some time to tinker with settings and deploy power-management, and you can expect even greater potential ROI.
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    According to the results of "2012 Energy Efficiency IT report", based on 760 IT professionals' view, on cutting energy costs, buy greener gear than to get high-ROI green initiatives. Implementing Energy-star-qualifying equipment got more potential ROI. Server consolidation and virtualization also ranked high among already deployed green-tech projects. And the 8 popular green-technology projects are: server/storage virtualization, consolidating servers, implementing hardware with more efficient processors, implementing energy star-qualifying equipment, deploying more energy-efficient networking equipment, employing energy-efficient ups, employing new cooling approaches,  increased use of hosted services.
Yunfan Wu

The hospitality industry and call accounting - Business Intelligence Middle East - bi-m... - 0 views

  • Call accounting, the ability to track and analyze phone calls, was originally invented in the 1970s as a way for businesses to manage phone usage within their organizations. By the early 1980s it had been adapted to the hospitality industry, allowing hotels and resorts to more easily track guest phone usage, recover telephone costs, and generate extra revenue through the resale of phone calls.
  • During the 1980s and 1990s call accounting systems were in high demand due to the fact that hotels could often generate thousands of dollars each month by marking up long distance calls.
  • In today’s world, major business and hospitality organisations strongly suggest that their properties use call accounting systems, and many require that their systems are up-to-date and accurate. They do this for four main reasons: (1) to recover the cost of long-distance calls, (2) to properly allocate, account for, and charge customers for phone usage, (3) to generate revenue through the resale of phone calls, and (4) to track phone calls made to and from their property for marketing, planning, and other purposes, and especially for handling and tracking emergency calls.
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  • When buying a call accounting system, hotel managers have three system choices: software, hardware, or web-based products. Web-based products tend to get quite expensive due to the monthly subscription fees which are based on the number of extensions and users. Software products are more flexible than hardware-based systems due to the added capabilities of the PC, but often require large amounts of memory to store and retrieve call data efficiently. Hardware or stand-alone systems appear to be the most popular form of call accounting systems in the hospitality industry due to the fact that the systems are quite small and can be stored in a closet or drawer. Stand-alone systems, like software and web-based products, will automatically post call records directly to the Property Management System for future retrieval.
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    This article introduced what the call accounting system is and the development of this system in hospitality industry. It can help the hotels track the calls and generate revenue. There are three kinds of call accounting systems, which are software, hardware and web-based products. Each one has its own advantages. Hotels should make choice according to its necessary and budget.
anonymous

POS System Failure Mystery Solved With Power Protection - 1 views

  • POS System Failure Mystery Solved With Power Protection
  • The Wilderness Inn, formerly used as a tollhouse in the 1800s, is a restaurant and bar on the outskirts of Sparta, NJ.
  • New owner Al Paddock wanted to update his point of sale (POS) system to keep pace with the Wilderness Inn's growth. Blending the old with the new presented Paddock and POS VAR Business Data Systems with a problem.
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  • Cold Call Lands Customer
  • Brian Coffelt of Business Data Systems made a cold call to Paddock, shortly after Paddock had taken over the Wilderness Inn. Much of Business Data Systems' business comes from cold calls and referrals. For the past 12 years, the company has installed hospitality POS systems for restaurants in several states, including New York, Pennsylvania, Ohio, and New Jersey.
  • According to Coffelt, adding receipt printers at the bar and in the kitchen helped speed order processing. The printers also tracked food and drink coming out of the kitchen and the bar. This eliminated any chance of theft or, in the case of alcohol, overpouring. According to Coffelt, the installation of and training for the new system were uneventful. It wasn't until the system went live that the problems began.
  • "We expected less-than-perfect power because the restaurant was older," admits Coffelt. "But the POS system froze up and failed frequently, right from the start.
  • "After about two weeks of ongoing failures, we replaced every piece of hardware we had just installed, with all new PCs," says Coffelt.
  • Despite the new hardware and the UPS devices, the system continued to fail.
  • "The least-expensive piece of hardware - the kitchen printer - did not have a UPS attached to it," explains Coffelt. "That's how we learned how valuable power protection is to a POS system."
  • An additional SmartPower Systems UPS was added to the kitchen printer, and the system ran smoothly.
  • Looking back, Coffelt says that ignoring the kitchen printer was a mistake. "Restaurant kitchens have many electrical devices, making power disturbances common in those areas," he says. "We made no money on the Wilderness Inn installation." The experience, however, was priceless.
Endrich Reveil

IBM Security Tool Can Flag 'Disgruntled Employees' - The CIO Report - WSJ - 0 views

  • A new International Business Machines Corp.IBM -0.15% security tool uses Big Data to help CIOs detect internal and external security threats in new ways—and can even scan email and social media to flag apparently “disgruntled” employees who might be inclined to reveal company secrets
  • The new tool, called IBM Security Intelligence with Big Data, is designed to crunch decades worth of emails, financial transactions and website traffic, to detect patterns of security threats and fraud.
  • the new platform, based on Hadoop, a framework that processes data-intensive queries across clusters of computers, will allow CIOs to conduct sentiment analysis on employee emails to determine which employees are likely to leak company data,
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  • flagging workers who may be nursing grudges and are more likely to divulge company information.
  • The platform also helps companies protect against hacker attacks and fraud by allowing security personnel to look for patterns in past attacks
  • More and more companies are using Big Data to discover the pattern of security lapses as they struggle to keep up with emerging threats.
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    I believe every business, especially if it is a huge corporation, should protect and control their company's data. A company's data falling into the wrong hands can be a huge drawback for the company, especially if it comes into contact with a competitor. This article explains how IBM have introduced a new security tool with Big Data to identify any suspicious internal and external security threats as well as flag any company secrets from displease employee's emails and their social medias. The new system can alert any frauds and risks from decade worth of emails, financial transactions, and websites. CIOs will be able to conduct a sentiment analysis on employees to see which worker is the most likely to expose company's information. Some can argue that employees have the right to post anything on their social media's accounts but if an employee still is employed by the company then it should be all bets off. The company should have all rights in making sure their information does not get leaked out by an employee who is simply having a bad day.
berkley7

The Benefits of Restaurant iPad POS systems - 0 views

  • you might think that an iPad POS system cannot compete with the level of depth that a full, PC-based system offers
  • These systems let you conduct all of your sales, track your inventory and more, directly from the iPad. Plus, restaurant iPad POS systems are mobile and can connect to any Wi-Fi network. You can use them at the table or on a counter, or you can carry it around. 
  • iPad POS systems, you have the luxury of being mobile.
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  • Your iPad POS system automatically tracks your inventory. It will also provide you with a detailed list of which items you are running low on and need to refill soon. You can even set the system up so that you receive email notifications when it is time to restock specific ingredients. A good iPad POS system will also show you which ingredients are your most popular. This lets you stay on top of your ordering and lets you see which items are customer favorites.
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    Module 7: I found the following article, The Benefits of Restaurant iPad POS systems, to be very interesting and informative as it was all new information to me. I was not aware that iPad POS's could provide restaurants with such efficiency. I believe that one of the main benefits of choosing an iPad POS is that it is totally mobile and has the ability to connect to any Wifi network. I was truly surprised to read the possibilities iPad POS can provide to users - from tracking inventory, update on items, automatic refills, immediate email notifications, give information on most popular ingredients/menu items, totally mobile, etc. The article reviews various aspects of iPad POS, such as, inventory management, table-side payment processing, and various benefits of using iPad POS.
galca008

Green IT | Green Hotelier - 1 views

  • With the world becoming ever more reliant on IT, from computers and laptops to smartphones, the issue of how you make it more sustainable, in terms of reducing energy requirements and electronic waste, becomes ever more pressing.
  • In 2010, it was estimated that 360 million computers were manufactured. A computer is one of the most resource-intensive pieces of equipment, requiring over 10 times its weight in fossil fuels to make
  • The production of a computer requires 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water. 80% of life-cycle energy use is accounted for before we even switch a PC on for the first time. Computer Aid International About 2% of the world’s total energy is consumed by building and running computer equipment. BBC Office equipment is the fastest growing energy user in the business world, consuming 15% of the total electricity used in offices. This is expected to rise to 30% by 2020. In the UK, the cost of running this equipment is estimated to be around £300 million annually and rising each year. Carbon Trust 200 million computers and 550 million mobile phones reached the end of their life in 2008.  Computer Aid International 50 million tons of e-waste was generated worldwide, but only 13% was recycled. US Environmental Protection Agency Reusing working computers is up to 20 times more energy-efficient than recycling them. Computer Aid International
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  • A data centre is a facility used to house computer systems and their components, and it can be far and away the biggest contributor to an organisation’s carbon footprint. A data centre’s life expectancy is relatively long so it is imperative it is built to the highest standards in terms of efficiency as any excess energy use will lead to significant cost implications over the years.
  • 1. Build the most energy-efficient data centre possible. This will save energy and costs over its lifespan. 2. Only get the data storage capacity that is currently required and forecast for the lifespan. Many data centres have excess capacity that burns energy (and therefore costs) unnecessarily. Don’t have servers or equipment that will not be used. 3. Cooling data centres. Traditionally cooling has been done by air circulation, which is very inefficient. Larger data centres already use other technologies to cool more efficiently, such as water cooling. 4. Virtualisation technology. Improve your system’s resource utilisation through virtualisation technology. Virtualisation is the creation of a virtual (rather than actual) version of something, such as an operating system, server, network, etc. and allows a single user to access several physical devices on one terminal. A computing device dedicated to an individual member of staff or allocated for one software application is highly inefficient and expensive. Virtualisation consolidates resources, requiring less power and cooling. 5. Consider cloud computing. This is a location-independent IT service, typically available over the internet, where shared servers provide resources, software and data to computers and other devices on demand, increasing IT capacity and capabilities without an organisation having to invest in new infrastructure. Keeping data virtually, or “in the clouds”, means less information stored on IT systems and therefore less energy being used to run the systems. Systems such as BT’s Virtual Data Centre, a hosted data centre that enables businesses to create, deploy, monitor and manage their own service through a self-service portal, claim to offer savings of up to 40% of the total cost of running one’s own data centre as well as reducing the space required, the level of emissions produced and the power consumed.
  • 6. Measure and monitor power usage. Once you know what’s using the power, focus on why and whether it’s possible to reduce consumption.
  • 1. Upgrade. Before buying new, investigate options to upgrade with the latest energy-efficient components to extend appliances’ working life and efficiency. 2. Green labels. Look out for the certification labels denoting more energy-efficient equipment, from Blue Angel in Germany to TCO in Sweden and Energy Star in the US (see below). 3. Screens. Opt for flat screen monitors, which reduce energy use by over two-thirds. 4. Get the right equipment. Consider your information technology needs against the tasks required. For example, laptops may be a better option in some circumstances because they have been developed to be energy-efficient and generally match the computer to the task required. Remember: not all staff have the same needs. 5. Consider running costs. Look at the life cycle costs, not just the purchase cost. Take note of running and standby costs of equipment. These can vary enormously.
  • Top 10 Tips to reduce running costs of office equipment (source: Carbon Trust) 1. Computers. Activate energy-saving features. In fact, most office equipment will have these features, so make sure they’re activated. 2. Standby features. Introduce a policy to activate standby features, don’t assume employees will do it. 3. Turn it off. Buy seven-day timers. These can save up to 70% on energy costs. 4. Monitor and manage the equipment that is peripheral to computers, such as speakers, printers, etc. and consider installing intelligent switch-off solutions. Printers can consume 30%-40% of their peak power demand when idling between printing and standby modes, so minimising this can produce cost savings, reduce heat output and increase its operating life. 5. Educate your staff. Consider a screen saver with an energy-saving message. 6. Rationalise your equipment via networking to reduce the number of printers (for example) in any office area. 7. Printers Use only black and white for internal documents and colour only when absolutely necessary. Consider the benefits of inkjet printers v laser printers. Inkjet energy use is much lower than that of a laser printer. Encourage staff to use print preview functions. Set default printing mode to double-sided. Use lower-specification printers, such as inkjets, for internal documents and encourage staff to use these for day-to-day use.
  • 8. Photocopiers High volume copiers use more energy so should be used sparingly. Use low melting point inks (available from stationery suppliers). Encourage staff to copy in batches to increase standby time. Stick to black and white copiers and only use colour when absolutely necessary. Set default copying to double-sided. 9. Invest to save and purchase only what you need. 10. Don’t forget to motivate staff. Keep repeating the message of the importance of energy saving in ways that they can understand (for example, a computer monitor switched off overnight saves enough energy to microwave six dinners).
  • WEEE (Waste Electrical and Electronic Equipment), or e-waste, is the term used for old or disposed electronic equipment. It covers both the toxic and valuable materials found in appliances. The most important lesson is to reuse, not recycle. With so much e-waste, and electrical devices such as computers and flat screens often being replaced well before the end of their shelf life and ending up in landfill, it’s imperative that the most is made of these materials by reusing them productively.
  • Options to investigate when trying to reduce e-waste are: 1. Can you upgrade your equipment with new energy efficient components? 2. Can it be used by someone else in the company? 3. Can it be given to a charity? (Note: charities must be registered to take WEEE.) 4. Will the manufacturer take back the old equipment and reuse parts in new products?
  • Developments on the horizon include: 1. Smaller, more efficient processors. The continuing development of microprocessors means a mobile phone can have around the same computational power as the average desktop computer back in 2000. 2. Memristors. Electronics giant HP is in the process of developing “memristors” (see photo above), which have greater memory storage capacity while requiring less energy and space. They are due to be on the shelf in about three years. 3. Specialist data centre design. Siemens recently launched its transformational Data Centre Solution, a groundbreaking strategy in data centre energy-efficient design and operation. It claims the system, which uses virtualization and efficient power and cooling, offers many benefits for businesses, including up to 50% energy savings through ground water cooling and IT costs reduced by 30%. 4. Outsourcing. Hotels of all sizes are starting to view IT outsourcing as a viable option to gain flexibility and reduce short-term costs and increase transparency of cost structures and processes. 5. Optimisation of resources. This will become a necessity either through virtualisation, networking or cloud computing. 6. Water cooling. IBM is currently working on a supercomputer that is cooled by water (a given volume of water can hold 4,000 times more waste than air), which claims to be 50% more energy efficient than the world’s leading systems. The Aquasar stacks many computer processors on top of each other with cooling water flowing between each one. IBM’s Dr Bruno Michel told the BBC in November 2010: “We plan that 10 to 15 years from now, we can collapse such a system into one sugar cube — we’re going to have a supercomputer in a sugar cube.”
  •  
    This is a great article that provides tips on how to use green practices within the IT realm. It starts by giving statistics on how much energy can be consumed by equipment, and also how much electronic waste can be done when not reusing or recycling such equipment. There is tips on how to increase efficiency with your technology and also providing tips on how to properly purchase needed equipment. Another set of tips covers reducing the running costs of office equipment and reducing e-waste by the 'reduce, reuse, and recycle'. Lastly, developments for green technology and equipment are provided for us. My opinion is that this article is very informative and should be read by all hoteliers to look into and apply the tips given. Showing the statistics paints a great picture for the reasons why we should be going green with technology.
gmuno014

How to Control the Problem Of E-Waste - 1 views

  • Of the 100 million tonnes of e-waste produced across Europe, only a quarter of medium-sized electronics are collected for reuse or salvage, whilst smaller appliances such as MP3 players are abandoned altogether.
  • One stipulation of the new regulations dictates that companies must have proof that their WEEE was given to a waste management company and afforded environmentally sound treatment and disposal.
    • gmuno014
       
      One of our class discussions was based on how can we as a nation regulate e-waste, and this is an example of how to regulate it. Stipulating rules and following through with them.
  • so it’s important to check whether the company complies with WEEE legislation and can provide details regarding their Waste Carriers License.
  • ...1 more annotation...
  • OFFERS/Ex-IT is a reuse and recycling project that aids students, low income citizens and small start-up businesses by giving them access to cheap IT equipment. Another respected group is Computer Aid International, which distributes refurbished PCs all across the globe.
  •  
    This article talks about some of the alternatives to control e-waste. We recently had a discussion in our course, and my argument was that we needed to educate or inform people of the issue. This article provides examples of all the trusted companies that handle e-waste correctly, and some of the regulations already in place, such as WEEE. The article reviews multiple ways of distributing and handling e-waste correctly. Some examples given are sending the items back to the manufacturers and if they don't accept them, they present the Waste Online website that provides information on trusted e-waste management companies. They also present ideas of donating old electronic devices to start up business and small communities that may be in need of them.
kimmumford

The Role of Global Competer Reservation Systems in the Travel Industry Today and in the... - 0 views

shared by kimmumford on 15 Jan 18 - No Cached
  • the best known global CRSs are AMADEUS, GALILEO, SABRE, and WORLDSPAN with AMADEUS being the only one which is largely owned by European airlines. Together with GALILEO, it is the leading system in the European market. GALILEO, however, also has a strong position in the US market after it merged with an American system. SABRE and WORLDSPAN have been developed in the US. So far, SABRE is the only CRS which is wholly owned by one single airline.
    • kimmumford
       
      Global CRS's
  • CRSs are systems for purely (information transfer) logistical functions
    • kimmumford
       
      CRS definition
  • he network of the global CRS AMADEUS has additional 14 network nodes distribers who thus have the latest information about availability at any point in time and can use it as a basis for a new offer. In addition, the system can also store customer related information such as e.g. all services provided to a certain customer, type of payment, service information etc. ♦ Fare Quote & Ticketing: Just like the product presentation, the fare quote, ticketing and voucher generating process depend on the type and the complexity of the services offered. For flights, multiple fares are being offered which differ according to the reservation category, the date of the journey, the day when the reservation was made, the route and the length of the stay. That means that practically each fare needs to be calculated individually. In addition, fare quotes can change daily. The prices of other service providers, however, are relatively fixed so that in most cases, they stay an unchanged part of the offer. For the ticketing, travel agencies receive a fixed number of ticket forms which may only be used after confirmation has been availability of particular reservation categories and possibly the fare. It may, however, be difficult to describe the products of other service providers appropriately with only a limited amount of information. Hotels, for example, have so far only been able to provide information about the price, the size of the bed and its approximate location which alone is not a meaningful description for potential customers. For this reason, it is intended to link the particular offers to visual multimedia technology to be able to provide more detailed information to the customer. ♦ Reservation: The core function of reservation systems and the main reason for developing them is the reservation of offered services in the travel industry. To this end, a so called Passenger Name Record (PNR) or Guest Name Record (GNR) is created for each passenger or each group of passengers. These records contain all services-related customer information. At the same time, this information is transferred to the internal inventory system of all service providFigure 2 Principel structure of CRSs N N P pr S Fare Quote and T Hotel- or Car-Systems Travel Agencies Tourism Tourism Tourism Tourism Stickynote
    • kimmumford
       
      AMADEUS network modes and criticism of CRS
  • ...5 more annotations...
  • The development of such systems was already started at the beginning of the sixties, the objective being at the time to automate seat reservations procedures of airlines. Today, the largest civil data centers and the most powerful communications networks are being used exclusively for this purpose.
    • kimmumford
       
      Began for one purpose which is now expanded.
  • Today, the user has direct access to essential travel information and can find further information in all CRSs about trade shows, visa regulations, particular events etc. Furthermore, programs and interfaces have been developed which facilitate the internal administration for each travel agent. Also invoicing, accounting, customer and quota management increasingly depend on the respective CRS. User prompting has significantly improved so that even inexperienced users can easily learn how to work with the reservation procedure. Since more and more PCs are being used in this area modern user interfaces have been introduced.
    • kimmumford
       
      Additional access for the CRS
  • Another weak point in the CRSs have always been additional functions since such functions would not increase the number of sold flight tickets. O
    • kimmumford
       
      Weak point
  • There are two approaches which can help to reduce distribution costs. On the one hand, the on-line services provide additional possibilities of cost-effective direct distribution to the end customer. Many airlines now offer access to their internal service provider systems via on-line services and in particular via Internet. This also helps reducing costs incurred by travel agents and fees to the CRSs. O
    • kimmumford
       
      two approaches to cost reduction
  • he so called “no frill carriers”, one of them being Southwest Airlines, have taken this one step further. In all areas, they avoid unnecessary costs (service, change of bookings, meals, etc.) and merely offer basic services, i.e. to transport a passenger from A to B at the best possible price.
    • kimmumford
       
      Offer basic services
  •  
    This article discusses the role of CRS and GDS in the travel industry. The author discusses the well known systems used. The authors further discuss the advantages and disadvantages of using these systems and ways to reduce the costs. These systems were believed to be entering extinction; however, there are still uses in the industry.
dominiquewalker

6 Key Benefits of Restaurant Menu Digitization - Outsource2india - 0 views

  • There are many benefits to digitizing menus for restaurants.
  • Digital menus can be updated frequently in creative and fun ways.
  • relying on digital menus instead of print can reduce the cost incurred in printing takeout regularly.
  • ...18 more annotations...
  • Digital menus can include high resolution photos of the food served.
  • Digital menus also increase accuracy in ordering.
  • Having a digitized menu can give a restaurant the competitive edge it requires to grow a business and build a loyal following.
  • They can include additional nutritional information, details on gluten free ordering, diabetic recommendations and markers, and other information that may not make it into a paper menu.
  • A digital menu can upsell or recommend paired dishes automatically, resulting in higher sales and better customer satisfaction.
  • easier to produce menus in multiple languages when they are digital,
  • make the menu accessible on all devices - from PCs to tablets and mobile phones,
  • Ways in Which Menu Digitization Can Benefit Restaurant
  • digitized menus can be updated quickly with ease, a majority of patrons can instantly view the updated menu and order latest food offerings, leading to an increase in business.
  • Visual Formatting
  • Increased Order Accuracy
  • Easier to Update
  • They can be updated to include new deals, combos, offers, or tweaks in pricing that could be delayed in print because of the cost or other factors
  • Provide Additional Information
  • Digital menus are not restricted by space or margins.
  • Upsell Menu Items Automatically
  • Multiple Languages
  • catering to a larger number of potential customers than if they were only printed in one language.
  •  
    Since we spent time discussing both the positives and negatives of utilizing an electronic restaurant menu, this article primarily focuses on six positive things about utilizing electronic menus. One positive thing I did not even consider is that it allows for people that speak different languages to communicate what they want better since they would have a menu that is in their native language. It also makes updating the menus much easier on the restaurant owners because everything is online which makes adding and deleting items much easier overall.
  •  
    This was light, I wonder why they never mentioned Chain Wide deployment as a key benefit? Imaging instantly changing all branch menus (adding/removing/editing) instantly across hundreds or thousands of stores...that is powerful.
  •  
    A very straight forward article highlighting various benefits of the eMenu. Namely the: Visual Formatting (Pics easily added). Increased Order Accuracy. Easier to Update (edited in practically real time). Additional Information (ie. nutritional information etc. can be easily inserted as opposed to a traditional menu) Upsell Items Automatically (ie. recommend paired dishes automatically). Mutiple Languages ( save cost, while increasing the number of potential customers).
vickychapas2021

Cloud vs On-Premise PMS for hotels: Which is Preferable? - 0 views

  • Reason being, the desktop-based system contains data in i
  • Installing it in the new terminal or PC will cost you extra.
  • All it requires is a browser and a favorable internet connection
  • ...21 more annotations...
  • not dependent on an internet connection.
  • You need to buy a license for the individual machine
  • All the updates happen without hampering your ongoing operations.
  • 0 downtime.
  • Certainly, updating all the systems takes up a lot of your time and effort.
  • You have to install firewalls and anti-virus program
  • All these security measures make cloud systems a safer option than on-premise systems.
  • Not everyone can access the desktop hotel system
  • Similarly, cloud-based software has fail-safes. 
  • 92% of hoteliers have already shifted to cloud infrastructure
  • cost a mid-sized hotel $10,000 to $20,000 or more for the software license. 
  • one-time setup and training fee as well (Approximately $500). 
  • . It can be easily integrated with OTAs
  • It involves a lot of manual technical work and extra hardware.
  • cloud software your data is safer than the old desktop system.
  • Reason being, the desktop-based system contains data in i
  • ktop-b
  • This saves a lot of your money.
  • (costing around $5 to $10 per room).
  • you lose connection, then the file allows you to keep writing. 
  • cloud systems create more revenue opportunities
  •  
    This article talks about the pros and cons of cloud PMS systems. It also goes over some myths that we think about such as it is easy to breach. There are more pros than cons for Cloud PMS systems than one would think. Cloud PMS systems are overall a better option for any property.
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