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Contents contributed and discussions participated by Zhenzi LV

Zhenzi LV

Hotel Bel-Air Selects InvoTech's GIMS™ Uniform System and SAMS™ Security Syst... - 0 views

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    In today's world of heightened sensitivity to security, the hospitality industry finds itself at the front line of this conflict. The biggest concern for the management of any hotel is to provide robust security to its guests, ensuring that their entire stay will be peaceful and problem free. To achieve this goal, hotels deploy a very structured and professional security policy. It ensures safety of its guests, staff and the estate. With changing security threat scenarios, there is a need to revisit existing measures and enhance the system where necessary. The BHMS system takes the security and ease of hotel management to new levels. The system revolves around a core biometric verification system which, when deployed in any hotel provides best in class security and ease of management in all departments. When a guest arrives at the front desk to check-in as part of the check-in process the guest is required to register his biometric fingerprint data with the check-in system. This data is automatically mapped against his room number and the room lock is updated accordingly. in some countries, hotels have to keep identity records and/or biometric records of all guests who stay or have stayed with them. These records are a great help to law enforcement agencies in case of need. To access the room, a guest is required to authenticate identity by placing finger on the biometric door lock. Only on successful authentication can a guest enter the room. This reduces a lot of burden on security systems as unauthorized access of the room and instances of theft are greatly decreased. This also eliminates the need to have any kind of keys to be issued to the guests.
Zhenzi LV

INNOVATION SOFTWARE - 1 views

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    I have found this creative system which is "innovation software" hotel PMS. Like the cloud-based PMS system, it is low cost and saves money. And it is also flexiable and simple to use. Which is more special it's that it has online training via its elearning portal which save time and money that all staff are fully competent in using the system. The most important reason for this system is that the SaaS is not like the others that the data is hosted locally at the hotel so if the internet is disconnected, the PMS system doesn't. This advantage is more pirior than the others because most of the cons for the other system will face this internet problem. And also, this system doesn't lock the company into a long-term contract which means it is possible to change or stop the contract if the hotels not satisfied with it. I think it is a good choice for the small hotels to choose. What's more, this system releases software to all clients every quarter, at the meanwhile, it would deeply value the clients feedback and use it. In its website, the client has the right to calculate the savings for detailed requirements. For instance you can enter the no. of the bedrooms and the average room rate, then the % commission charged on web bookings and so on. After you follow the fomula that it presented, it will calculate for you. It also has a online demo for free as long as you quickly sign up. And the clients are available to see clearly about all the services listed on the website. One of the service I want to mention is the ePOS integration which this software completely re-developed the way POS & PMS communicate with each other and eradicated the dreaded "Micro interface" standard. It's just like a wonderful package to deal with all the complex situations.
Zhenzi LV

Point of Sale Technology: New Developments - 1 views

  • help busy hotel staff use this new technology via a browser on any mobile device as well as the traditional POS interface. This means whilst they are on the move – or even away from the business – they can still keep on top of sales, bookings figures and cash management through Software as a Service (SaaS).
  • This NFC technology allows consumers to use mobile devices to process all their transactions, for instance by swiping their smartphone across a special kiosk at the counter, with all the information sent to a central processing system for payment
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    From this article,I think it is amazing to have such revolution of POS system. First of all, POS system itself is wonderful for the hoteliers all these years. The latest i-trends and NFC put it much further step to not only free the employees,but also bring efficiency to the customers. It is said that "the point of sale on the move" which free the employee to use the mobile device to control everything it matters of the business. It makes hoteliers more flexiable and at the meanwhile, it provides quantity information. The other innovation here is that there is one IPAD POS kiosk which allows self-service card swiping system so the customers can complete their own transaction. Though this technology is the only IPad enclosure, it help eliminate theft and tampering. Then ,when the growing trend of Near Field Communication comes, it free the customers another further step to eliminate the necessity to carry money/credit cards to pay their bills. This technology is also come with the smartphone by just swiping the mobile device across a special kiosk at the counter, and the payment is done quickly. This technology also developed another growing technology "RFID" card readers. Another name for the NFC is the digital wallet means that a customer's device can store all their bank account details and credit card information with no need for a real wallet. That's amazing for the people who are not good at financing. This technology can really impact the hotel market and bring the competitive advantages for the hotels. It's a new trend for the hotel to update themselves to level-up. This trend is also fit the market nowadays, the consumer is more and more younger, they curious about the high-tech things, the success of Apple proves this trend. In order to meet with the customer needs in current hotel industry, this technology is worth to have a try.
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