Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by Endrich Reveil

Contents contributed and discussions participated by Endrich Reveil

Endrich Reveil

Hospitality, Tourism and Leisure - Document - 0 views

  • Conrad Hotels and Resorts said it has added a new and intuitive Conrad Meetings function to the award-winning Conrad Concierge mobile app.
  • Conrad Meetings functionality within the brand's mobile app now provides a direct line to the in-house event manager from the initial inquiry through the hotel's delivery, such as adjusting the temperature of the room, refreshing catering, or requesting meeting room technology support.
  • Conrad Hotels and Resorts is a global luxury brand consisting of 23 properties across five continents. It is part of Hilton Worldwide, a leading global hospitality company.
  •  
    Conrad hotels have provided a new function into their Concierge mobile app, The Conrad Meeting. This app provides detail information about any of the twenty-three Conrad properties. The app can assist in adjusting meeting room amenities and provide any updates or changes to events. The Conrad Meeting allows excellent communication between hotel workers, event managers, and guests. Technology has provided convenience ways to make jobs easier and more efficient. Conrad had just made planners job a lot much smoother in their operational process when things or last minute things need to get done.
Endrich Reveil

IBM Security Tool Can Flag 'Disgruntled Employees' - The CIO Report - WSJ - 0 views

  • A new International Business Machines Corp.IBM -0.15% security tool uses Big Data to help CIOs detect internal and external security threats in new ways—and can even scan email and social media to flag apparently “disgruntled” employees who might be inclined to reveal company secrets
  • The new tool, called IBM Security Intelligence with Big Data, is designed to crunch decades worth of emails, financial transactions and website traffic, to detect patterns of security threats and fraud.
  • the new platform, based on Hadoop, a framework that processes data-intensive queries across clusters of computers, will allow CIOs to conduct sentiment analysis on employee emails to determine which employees are likely to leak company data,
  • ...3 more annotations...
  • flagging workers who may be nursing grudges and are more likely to divulge company information.
  • The platform also helps companies protect against hacker attacks and fraud by allowing security personnel to look for patterns in past attacks
  • More and more companies are using Big Data to discover the pattern of security lapses as they struggle to keep up with emerging threats.
  •  
    I believe every business, especially if it is a huge corporation, should protect and control their company's data. A company's data falling into the wrong hands can be a huge drawback for the company, especially if it comes into contact with a competitor. This article explains how IBM have introduced a new security tool with Big Data to identify any suspicious internal and external security threats as well as flag any company secrets from displease employee's emails and their social medias. The new system can alert any frauds and risks from decade worth of emails, financial transactions, and websites. CIOs will be able to conduct a sentiment analysis on employees to see which worker is the most likely to expose company's information. Some can argue that employees have the right to post anything on their social media's accounts but if an employee still is employed by the company then it should be all bets off. The company should have all rights in making sure their information does not get leaked out by an employee who is simply having a bad day.
Endrich Reveil

IBM sues Priceline Group for alleged patent infringement - 0 views

  • IT giant IBM claims the Priceline Group has refused to negotiate a license to use four of its patents.
  • IBM says Priceline Group and its subsidiaries such as Kayak and Opentable should be barred from using the patents without authorisation and pay damages for infringement.
  • The patents relate to a system which presents applications and advertising in an interactive platform, sign-on tools and methods for storing user information from previous browsing behaviour.
  • ...1 more annotation...
  • IBM currently has around 80,000 patents filed in the US – adding 7,500 in 2014, more than any other company and a feat unsurpassed by any other company for more than 20 years in a row.
  •  
    IBM, the largest I.T. corporation, are suing the Priceline Group for abusing IBM's patents without authorization and should pay for damages of infringement. Priceline has ignored IBM's previous warning about the same issue back in 2011. The patent being used by Prineline is a system that hundreds of websites are currently using. Is it fair that these system from IBM are patentable? However, if IBM has the rights to these systems, why should the Priceline Group be able to abuse it without any authorizations? Should this be a lesson with other companies practicing the 'wait and see approach'?
Endrich Reveil

Revel Systems Unveils IPad Point-of-Sale Solution For Food Trucks With Twitter Integrat... - 0 views

  • The food-truck solution includes Revel Systems' new Revel Router—a "made-for-iPad" device developed by Revel Systems in conjunction with Apple that allows customers to run their iPad POS systems without additional Internet connection hardware or wiring.
  • Instead, Revel Router accesses an Internet connection directly via the user's Verizon 3G- or 4G-enabled Apple iPad, eliminating the need for an Ethernet router or a MiFi 3G hotspot.
  • "Being able to Tweet within the point-of-sale system on the iPad has generated a tremendously enthusiastic response from our food truck restaurant POS solution beta testers, who until now have had to put up with bulky connectivity hardware such as routers and cabling. It's a simple way for them to attract more customers."
  •  
    Technology continues to advance in every aspect of the hospitality field even for food trucks businesses. The Revel System has released a new iPad-based restaurant POS system. This system is very convenient for food truck employees. There is no longer need to worry about the hustle and bustle of loose cables and poor router connection. As social media plays an important role in today's day and age the new POS system is equip with Twitter. Food trucks owners can send a tweet out about promotions, discounts, and their current location. This is very much an innovation for food truck businesses.
Endrich Reveil

IATA Urges GDS Systems Reform | Travel Agent Central - 0 views

  • The International Air
  • The International Air Transport Association (IATA) is encouraging strong information technology (IT) partnerships to strengthen the air transport industry, but says the Global Distribution System (GDS) model is now holding the industry back.
  • the GDS model is too clunky to adapt easily to the emergence of trends such as fare unbundling and merchandizing,” said Tyler.
  • ...4 more annotations...
  • To move forward, IATA said it is working on a new distribution capability (NDC) that will bring the industry up-to-date with online retailers and revolutionize distribution.
  • “The GDSs and system providers have an important role to play in working with us to optimize this NDC and to take advantage of the opportunities it will offer the entire value chain,” Tyler said.
  • Tyler noted that IT continues to facilitate improvements in operational efficiency. “For example, e-ticketing, the flagship program of IATA’s Simplifying the Business (StB) initiative, was about far more than eliminating paper. It brought multiple benefits across the supply chain and greater convenience for passengers.
  • “By 2020, our vision is for 80% of passengers to be able to be offered a complete self-service suite,” said Tyler.
  •  
    Even though the GDS had reformed the distribution system of the travel industry, will it continue to grow and update it's current model to upkeep the growing age of tourism? The International Air Transport Association (IATA) is looking for newer ways to revolutionize the travel industry. Tony Tyler, IATA CEO, feels that the Global Distribution System (GDS) is lacking upgrades and says "the GDS model is too clunky to adapt easily to the emergence of trends". As a result, the IATA is working on a new distribution capability (NDC) that will enable the industry to become on trend with online retailers and transform distribution. However, the GDS will still play an important role in aiding the NDS to get there. Tyler spoke at the SITA Air Transport IT Summit in Belgium, asking the IT partners to help innovate the air transport industry. He also explained that the IT already did and will continue on doing a great job with facilitating the operational efficiency.
Endrich Reveil

Green Is In! Is Your Hotel Prepared? - By Manisha Pathak - 0 views

  • Provide educational material to the staff and guests in order to implement the green practices well and if your hotel is already eco-friendly then make sure to get a green certificate. 
  • : Provide educational material to the staff and guests in order to implement the green practices well and if your hotel is already eco-friendly then make sure to get a green certificate. 
  • '47% of travelers said it is important for them to stay in green-certified hotels and 7% admitted that green certification is an extremely important factor in their choice of hotel'. (Source: Business Traveler)
  • ...9 more annotations...
  • The three most crucial areas that can be turned into environmental-friendly practices are energy, water and waste.
  • "The average energy consumption per night in a mid-sized hotel is approximately 130 MJ.”
  • "Tourist water consumption is up to 440 liters a day per person.” 
  • "A mid-sized hotel produces one kilogram of waste per guest per day and 50-60% of the waste materials can be recycled or reused in a hotel.”
  • Waste generation is very dangerous and has visible effects on environment.
  • - Encourage guests to use showers while bathing as showers consume less water than bath tubs. 
  • - Use bio degradable cleaning products instead of chemicals that are dangerous for the environment.
  • Eliminate unnecessary paperwork like maps and templates. Either upload them on the website or stick it in the guest room.
  • Provide educational material to the staff and guests in order to implement the green practices well and if your hotel is already eco-friendly then make sure to get a green certificate
  •  
    It can be very difficult for hotels to practice an Eco-friendly stay for travelers with water, energy , and waste being consumed 24/7. However, some hotels are taking initiates in following the green program and some travelers are right on board with the cause. It has been surveyed that 47% of travelers said it is important for them to stay in green-certified hotels. Another few reasons why hotels are starting to implement these practices are government regulations, saving money, and respect for the environment and the natural surrounding. This article explains the three crucial areas (water, energy, and waste)that can be turned into environmental friendly practices.
Endrich Reveil

5 Major Changes That Will Impact Your Hotel Experience in the Future - 0 views

  • 1. Keyless Entry
  • Proxce, a Silicon Valley-based company, has developed an identity management system that allows guests check-in with their smartphone.
  • 2. Mobile Payment
  • ...7 more annotations...
  • According to Hotel News Now, more hotel guests are turning to social media sites to vent when complaints arise.
  • 3. Social Media-Based Customer Service
  • Hotels have begun to jump on the bandwagon and are utilizing mobile payment at restaurants, bars, and events that is more convenient for travelers who tend to carry less cash these days. On the other hand, it allows hotels have better inventory management systems and to be more creative with menu selections.
  • 4. Mobile Concierge and Room Services at the control of your fingertips
  • Guests that usually go through a traditional concierge will soon have access to a mobile application where they will be able to seek information on hotel, dining and transportation needs.
  • 5. Expense Report Summary
  • To wherever the business traveler may stay, any E-receipt suppliers will automatically send the guests travel expenses and itinerary data to the expense management system so that the traveler won't ever have to worry about scanning their receipts or lost expenses.
  •  
    Future technology is making the consumer's hotel experience more accessible and convenient. With mobile apps like Applepay, the hassle of traveling with multiple cards could reduce the risk of identify theft. Another helpful app while traveling is having a personal concierge service right on your smartphone. It is great that hotels are branching out on advancing technologies for better ways to improve their customer service. With many major competitors, having the most advance technologies in a hotel will keep them standing out against the rest.
1 - 7 of 7
Showing 20 items per page