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Dongyun Oh

Red Robin CIO Drives Change Through IT Management - 0 views

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    Statistically speaking, CIOs don't become CEOs. But it's not because they don't want it. Research shows that nearly half of CIOs aspire to become chief executive, but only four percent actually get there. Much more frequently, CEOs for the world's top companies - about half in fact - come up through C-level financial or operating roles (Vanson Bourne, 2012). Chris Laping, CIO of Red Robin Gourmet Burgers (www.redrobin.com), strongly believes this is because technology executives are too often focused on engineering and IT solutions to embrace their most valuable leadership quality: the ability to manage change. Technology leaders, he believes, possess powerful project management skills that can and should be leveraged across the business for even the most non-IT initiatives, with the particular role of being agents for change. Laping's official role at Red Robin is indicative of that practice: he's the company's senior vice president of business transformation and CIO. In that role, he oversees the company's technology, learning and development, enterprise project management and operations services teams. In this exclusive interview with Hospitality Technology, Laping shares how the technology team has taken on a business transformation role at Red Robin, and describes his overall vision for IT leaders. But it's not something CIOs are handed; they have to drive it, says Laping. Driving this change, perhaps, will also help more CIOs chase down their chief-executive dreams. HT: Let's start with some definitions: "business transformation" and "change agents" are pretty heady buzzwords that get tossed around executive boardrooms. What does business transformation really mean? LAPING: If you look at a classic Wikipedia definition of business transformation, it talks about people, process and technology. So when you push change through people, you usually do that through training. If you want to change business performan
Mengchao Li

Jonas Project Management (PM) by Jonas Construction Software - 0 views

  • Jonas Project Management (PM) helps you steer away from traditional methods of project management like pen, paper and multiple spreadsheets. Our project management system is fully integrated with all aspects of the Jonas core system and is used to manage the workflow of a project from start to finish. Project Management tracks items that must be fulfilled under a contract, including RFIs, transmittals, submittals and change order requests.
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    "Jonas Project Management (PM) helps you steer away from traditional methods of project management like pen, paper and multiple spreadsheets. Our project management system is fully integrated with all aspects of the Jonas core system and is used to manage the workflow of a project from start to finish. Project Management tracks items that must be fulfilled under a contract, including RFIs, transmittals, submittals and change order requests."
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    Jonas management system is a high efficient system i have been using in my working place. Jonas Software is the leading provider of enterprise management software solutions to the Club, Foodservice, Construction, Leisure Fitness & Sports, Attractions, Metal Service Centers, Moving & Storage, Education, and Radiology/Laboratory Information Systems industries. Within these nine vertical markets, Jonas boasts 28 distinct brands, all of which are respected and longstanding leaders within their own domain. Jonas' vision is to be the branded global leader across the aforementioned nine vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of Software For Life and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 10,000 customers worldwide in more than 15 countries. Jonas employs hundreds of skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Australia and the Caribbean. With the talents of Jonas employees spanning the globe, Jonas is proud to avail cost-effective training and consulting services to our entire client base.
anaferia

Capital expenditure management to drive performance | McKinsey - 0 views

  • companies that reduce spending on capital projects can both quickly release significant cash and increase ROIC
  • As the cost of capital goes up, discipline in managing large projects will become increasingly important.
  • organizational drivers that impede capital expenditure management affect all stages of a project life cycle, from portfolio management to project execution and commissioning.
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  • essential to identify strengths, areas of improvement, and the value at stake.
  • capital expenditure management leaders face similar challenges to those in other functions that have already undergone major productivity improvements: often these challenges are not technical problems but instead relate to how people work together toward a common goal
  • organizations have a significant opportunity to fundamentally improve project outcomes by rethinking traditional approaches to project delivery
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    Businesses may optimize the life cycle of a capital expenditure project by concentrating on three areas: capital strategy and portfolio optimization, project development and value enhancement, and project delivery and construction. Organizations must develop a transparent and carefully evaluated baseline and capital budget that provides a clear knowledge of the total capital expenditure budget for the next years, as well as realistic cost and time predictions for the organization's portfolio of capital projects. While claims on capital projects are relatively prevalent, smart management may keep them under control and allow owners to retain considerable value.
Marcia Brown-Kelly

Why your IT project may be riskier than you think - 0 views

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    This article is focussed on the risk involved if the proper impact study is not undertaken prior to implementation of extensive IT projects. Several multinational companies were referenced in the article, highlighting failures with smooth implementation resulting in the loss of millions and sometimes billions. Below is a summary of some companies referenced in article and the impact of IT implementation gone wrong: 1. Levi Strauss: In 2003 Levi Strauss examined its technological capabilities and concluded that its systems were inadequate for its multi-national corporation operation within 110 countries. A budget of US$5 million was created for a system upgrade. Many challenges along the way resulted in the inability to sufficiently report financials resulted in three distribution canters in the USA closing for a week. As a result of this, the company lost US$200 million and the termination of the chief information officer in 2008. 2. Hong Kong Airport: IT problems resulting in glitches in flight information system and database for tracking cargo shipment resulted in a US$600 million loss between 1998 and 1999. 3. Hershey: About 10 years ago Hershey wanted to implement a new order taking system. Problems with implementation resulted in the inability of the company shipping US$100 million worth of candy in time for Halloween thus impacting the company's bottom-line of an 18.6% loss in earnings during the quarter. 4. Kmart: in 2000 Kmart embarked on aUS$1.4 billon IT modernization project. In the midst of the project Kmart discovered that the project had too many customized application which would result in an exorbitant maintenance costs. An additional US$600m was spent on integrating a supply chain management system. Failure of this project led to bankruptcy filing by Kmart in 2002. This resulted in the closure of 600 stores and the loss of over 60,000 jobs in the USA. 5. Auto windshield (UK): Auto windshield was considered to be the second largest auto glass c
Yaping Li

Green Business Initiative - Environmental Protection Agency, Ireland - 0 views

shared by Yaping Li on 22 Sep 12 - No Cached
  • The Green Business Initiative is an inter-linked suite of projects, specifically aimed at helping enterprises save money and help to reduce their environmental impacts.
  • The projects aim to actively help enterprises to become more “resource efficient”. This means that they will use less energy, less water and less raw materials, in turn producing less waste and costing the business less money. It’s a great example of the Green Economy in action and a real win-win situation. 
  • The Green Hospitality Programme (GHP) is a range of projects specifically aimed at the tourism and hospitality industry. 
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  • Utilising the capacity and techniques perfected in the Green Hospitality Award and greenbusiness.ie project, the National Waste Prevention Programme is working with healthcare providers to look at water and energy use and waste production, with a special emphasis on food waste. By investigating areas where efficiencies can be made, often through simple "no" and low cost procedures, real savings can be generated for hospitals.
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    This article introduces some green business initiative that is the projects to help enterprises use less resource to make money. With the development of the society, it is more important for us to protect the environment. The green business initiative is a good example to protect the environment. The article shows the greenbusiness.ie project offer an effective tool to help the company not only reduce the cost but also reduce the pollution. It also introduce the project that aimed to help hospitality industry solve the save resource problem. It list some projects like Green Festivals, Less Food Waste, More Profit to prove these program already save more money and resource. The Green Healthcare and SMILE (Saving Money through Industrial Linkage and Exchanges) are the other two examples of green business initiative.
TIAN LIU

Technology Integration Lets Hotels Be Green and Efficient | Products | Hospitality Maga... - 0 views

  • The common belief is that optimal energy savings only needs a property-management system interface. While exchanging critical guest data through a PMS is an important means for effective energy management, hotels have discovered that to attain maximum efficiency and visibility, interfacing INNcontrol™ 3 software with systems such as SynergyMMS provide far more operational efficiencies.
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    Deploying a monitoring and control system as part of this project offered many advantages, including: Showing the public the impact of investing in a renewable energy project Providing an effective means of assessing the long-term performance, determining maintenance needs, and maximizing the ROI of the project Enhancing the project's educational value for students. Overall, the project has reaped important benefits for education, business, and industry: The green home illustrates the use of renewable energy and supports its benefits with solid performance data. The project demonstrates how educational institutions can extend their reach throughout the country and around the world, conducting long-term research, bringing short-term real-time data into the classroom, and educating and training the future technology workforce. The systems exemplify the influence of sophisticated, electronic tools such as Web-based portal software.
Yue Li (3011472)

HFTP Begins Development of a Global Hospitality Accounting System Users Guide - 1 views

  • "We are the only global association dedicated to hospitality finance and technology
  • To create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals (HFTP®) has begun development on a global hospitality accounting system users guide.
  • The global guide will provide the industry with a comprehensive glossary of inventory terminology, charts of accounts and will benchmark common allocation for specific regions of the world. The project is planned as a three step process:
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  • HFTP is working with members of several organizations including, EHL, HFTP's Research Institute at the University of Houston, Hong Kong Polytechnic University and Hospitality Professionals Association (HOSPA).
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    To create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals has begun development on a global hospitality accounting system users guide. HFTP is the only global association dedicated to hospitality finance and technology and our Global Board is investing heavily to create a benchmark that stakeholders can use to compile accounts, compare regional differences and define the value of a hospitality operation.
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    I agree that this will be a great resource for hospitality finance and technology professionals. I believe that the school doing the research should partner with industry focus groups as well.
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    This article focuses on a global accounting system. Their trying to make a generic set up that is user friendly for people worldwide. People are working on this and we will see what it has to offer the hospitality community here in the future.
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    This article speaks about a user guide that will "compile accounts, compare regional differences and define the value of a hospitality operation." To create this guide will take some time, and 3 steps must be performed. First the research needs to be conducted and gathered, secondly the collected data will be distributed to regional teams who will develop sample charts of accounts. Lastly, the team chairs will finalize the project by authoring a discussion on similarities or differences.
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    This article was pretty brief, but it stated that Hospitality Financial and Technology Professionals has begun development on a global hospitality accounting system users guide. This would create a global resource for the finance industry. Frank Wolfe, HFTP's CEO, says that the company is the only global association dedicated to hospitality finance and technology. They are hoping to create a benchmark that stakeholders can use to compile accounts, compare regional differences and define the value of a hospitality operation. What I found interesting about this article was that it greatly involved final year bachelor students at Ecole Hôtelière De Lausanne in Switzerland performing research for this project. I also think that a global hospitality accounting system users guide would be beneficial, especially since many managers/employees do not have the strongest training or skills in a financial or technical area.
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    HFTP (Hospitality financial & technology professionals) begins developing a global hospitality accounting system users guide. This kind of users guide is totally new to the hospitality industry and currently there is no global resource like this. The global guide will provide the hospitality industry with a glossary of inventory terminology, accounting charts and other accounting-related information. This project is developed using technology that can provide users with a benchmark that stakeholders can use to compare regional differences and define the value of hospitality operation. This project is a three-step process. First, bachelor degree students from all over the world who are interested in this project will work as data collector. Second, the assembled and analyzed data will be processed into professionals in different regions all over the world to create new sample charts. Finally, the initial guide will be published in multiple languages and distributed globally. This new accounting system technology is predicted to help the hospitality industry increase the ability in financial management, accounting, cost control and the sharing of global accounting data sources.
yuzhu li

Green IT projects struggle for green light | Green IT - InfoWorld - 0 views

  • Virtualization, server consolidation, new cooling approaches, and hosted services are among the projects that yield the highest immediate and long-term savings, according to respondents.
  • However, projects that are easiest to get green-lit and rolled out include migrating to more energy-efficient hardware.
  • implementing Energy Star-qualifying equipment stands out as the most popular of the low-hanging green fruit
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  • it delivers an obvious ROI
  • Take some time to tinker with settings and deploy power-management, and you can expect even greater potential ROI.
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    According to the results of "2012 Energy Efficiency IT report", based on 760 IT professionals' view, on cutting energy costs, buy greener gear than to get high-ROI green initiatives. Implementing Energy-star-qualifying equipment got more potential ROI. Server consolidation and virtualization also ranked high among already deployed green-tech projects. And the 8 popular green-technology projects are: server/storage virtualization, consolidating servers, implementing hardware with more efficient processors, implementing energy star-qualifying equipment, deploying more energy-efficient networking equipment, employing energy-efficient ups, employing new cooling approaches,  increased use of hosted services.
mtorres619

The Impact of IT Investments on Profits - 0 views

  • New research finds that investments companies make in information technology increase profitability more than investments in advertising or R&D do.
  • CEOs often struggle with some critical choices as they allocate their companies’ discretionary dollars among various categories of investments.
  • One key takeaway from our research: All other things being equal, executives should accord higher priority to IT projects that have the potential for revenue growth over those that focus mainly on cost savings.
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    CEOs of companies struggle with the decision of investing more in IT rather than in advertising or research/development tools. When and if investing in IT the question would be what kind of projects should have the focus. Recent studies have helped determine that since 1995 there has been significant positive profitability in IT investments. This research indicated that IT investments have a larger profit impact than spending money on advertising. IT investments are creative and use new technology that may help attract new consumers. Some IT projects however work better than others. They can be used to support sales by customer satisfaction and customer retention strategies. As more companies invest in IT investments, profitability increases due to competition. In conclusion business owners should focus on IT projects that will have potential growth in revenue over projects that only focus on cost savings.
Yingjie Cao

Emerging New Technologies - Future Technology - Fogscreen - 0 views

  • The imagined possibilities for fogscreen technology, an emerging new technology, include the projection of corporate logos, messages and other images.
  • Caesar's Palace's objective was to showcase how they can change the environment of a static room, explained Reina Herschdorfer, executive director of catering/conventions and events for Caesar's Palace.
  • Fogscreen technology is an emerging technology that is dry, so attendees and guest will not walk through the fog and get wet.
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    The article show us that when planning a convention, meeting planners consider how to incorporate a range of emerging new technologies for the program. MPI used a fog screen. The imagined possibilities for fogscreen technology, an emerging new technology, include the projection of corporate logos, messages and other images. Event and meeting planners should know about future technologies and how/when to use them in various programs. As part of the MPI WEC 2008 opening reception sponsored by Meetings by Harrah's at Caesar's Palace, Las Vegas, attendees walked through a fogscreen of the MPI logo as they entered the opening cocktail reception. Caesar's Palace's objective was to showcase how they can change the environment of a static room, explained Reina Herschdorfer, executive director of catering/conventions and events for Caesar's Palace. Fogscreen technology is an emerging technology that is dry, so attendees and guest will not walk through the fog and get wet.
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    The FogScreen is an extraordinary display option that offers a seamless projection area made, as the name suggests, of dry fog. Using ordinary water, a flat thin layer of mist is created, onto which you can make high-quality projections - that you can walk through. The fog feels cool and dry to touch and, by varying the density of the fog, different effects can be created to suit the venue and your purpose.  The screen is created by using a suspended fog generating device with no frame around, and works with video projectors. The fog they use is dry, so it doesn't make you wet even if you stay under the Fog Screen device for a long time.  The fog is made of ordinary water with no chemicals what so ever. With two projectors, you can project different images on both sides of the screen. It is a display device which is the application of computer graphics. With Fogscreen, planners are able to make better visual effect and encourage more participation and engagement of attendees. However, Fogscreen hasn't been widely used in terms of high prices. 
vincentsalazar

HNN - 0 views

  • Recent global data released by TravelClick projects 2015 to be a record year for bookings through global distribution systems, the channel used when guests book through traditional travel agents. TravelClick is projecting 62 million bookings through GDSes in 2015, which is up from 61 million in 2014 and 42 million during the depths of the recession in 2009.   According to the data, a total of $12 billion in revenue was booked across all channels in the second quarter in the top 50 global markets, encompassing 69 million roomnights. GDS bookings covered 16.3% of those bookings. The highest portion of bookings came through direct bookings (36.9%), followed by Web bookings (22.5%). Central reservations system bookings (12.8%) and OTA bookings (10.2%) represent the remaining portion.   GDS bookings have managed to hold their share of transient bookings through the past two years, staying steady at 19.1% during the second quarter of each year. The total revenue from transient bookings in the top 50 markets during the second quarter grew year over year from $11.5 billion in 2014 to $11.8 billion this year.  
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    "Recent global data released by TravelClick projects 2015 to be a record year for bookings through global distribution systems, the channel used when guests book through traditional travel agents. TravelClick is projecting 62 million bookings through GDSes in 2015, which is up from 61 million in 2014 and 42 million during the depths of the recession in 2009. According to the data, a total of $12 billion in revenue was booked across all channels in the second quarter in the top 50 global markets, encompassing 69 million roomnights. GDS bookings covered 16.3% of those bookings. The highest portion of bookings came through direct bookings (36.9%), followed by Web bookings (22.5%). Central reservations system bookings (12.8%) and OTA bookings (10.2%) represent the remaining portion. GDS bookings have managed to hold their share of transient bookings through the past two years, staying steady at 19.1% during the second quarter of each year. The total revenue from transient bookings in the top 50 markets during the second quarter grew year over year from $11.5 billion in 2014 to $11.8 billion this year. " This article elaborates the rise in current and predicted bookings by GDS systems in the Hospitality industry. Over 12 billion dollars in revenue has been recorded thanks to the rise of GDS systems. This revenue has managed to hold on to a steady rise since over the last 5 years. If projections are correct, revenue in top markets will only grow larger.
rderonville

Sheraton Suites Plantation Renovation Complete with Sustainable Guest Room HVAC Technology - 0 views

  • AirRevive, the leader in sustainable HVAC refurbishment and re-commissioning services, is pleased to announce the completion of its guest room fan coil unit refurbishment project for the Sheraton Suites Plantation.
  • The South Florida landmark selected AirRevive to restore its two-hundred and sixty-four 1989 IEC guest room fan coil units as part of its guest room renovation.
  • Sheraton’s choice to include refurbishing its fan coil units and the added expense of an often overlooked and unseen guestroom amenity with its guest room renovation is a testament to its commitment to its guest’s comfort and satisfaction”
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  • Average airflow increased by an average 27% from 670 feet per minute (FPM) to 910 FPM.
  • The facility saves energy both in the guest room at the fan motor and at the chiller. “The combination of energy savings in the guest room and at the chiller is very powerful and provides a very attractive ROI to finance the project"
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    This article provides information about a sustainable renovation that has revamped the Sheraton Suites. The HVAC technology that was constructed in the guest rooms has restored a fan coil unit refurbishment project. AirRevive, according to the article, is the leader in sustainable HVAC refurbishment and re-commissioning services. A 1989 IEC guest room fan coil was restored for the guest room renovation project. It is supposed to add about 1 decade to the lifespan of the units. Doing this renovation adds to guest satisfaction and comfort. These are the some of the most important factors in the hospitality industry. The indoor air quality is no loner compromised and will no longer leave guests susceptible to harmful allergens. The President of AirRevive states that this renovation is a cost efficient way to tune up. It saves energy and reduces operating expenses. There is an attractive ROI associated with the effective and efficient completion of the project.
mmilian

Europe's Hotel Construction Pipeline Continues to Expand in the First Quarter of 2020 D... - 0 views

  • at the close of the first quarter of 2020, Europe’s hotel construction pipeline expanded to near-record highs with 1,840 projects and 294,047 rooms, a 10% increase in projects and a 15% increase in rooms, year-over-year (YOY).
  • Accor Hotels is the leading franchise company with the largest European pipeline by projects with 238 projects/32,763 rooms; followed closely by Marriott International, with 227 projects/37,764 rooms. Hilton Worldwide is next with an all-time high of 195 projects/30,289 rooms, then InterContinental Hotels Group (IHG) with 160 projects/25,632 rooms. These four global franchise companies account for 45% of all projects in Europe’s pipeline.
  • Similar to other pipelines around the world, Europe’s hotel construction pipeline is experiencing temporary delays of approximately two to four months
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    This is a very interesting read on Europe's thriving development pipeline. Even with the pandemic they are growing substantially year over year.
Ruoxi Wang

[Update] Global Hospitality Accounting System Project - HFTP Connect - 0 views

  • ecognizing that operating hotels is a global industry, HFTP determined that there is not a globally accepted method that financial professionals, ownership structures, investors and benchmarking information services can use to support efficient operations. There is also not a globally accepted method to monitor investment performance from region to region without significant assumptions and data mining.
  • Currently, research is being conducted into current practices. This research will identify who is doing what in different parts of the world, with a view to establishing best practice and providing practical guidance for students, practitioners and professionals involved in the industry.
  • In order to create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals (HFTP®) began development on a global hospitality accounting system users guide this past March. Recognizing that operating hotels is a global industry, HFTP determined that there is not a globally accepted method that financial professionals, ownership structures, investors and benchmarking information services can use to support efficient operations. There is also not a globally accepted method to monitor investment performance from region to region without significant assumptions and data mining. HFTP’s Global Hospitality Accounting System Users Guide (GHASUG) will address this need. Where does the project stand right now? Currently, research is being conducted into current practices. This research will identify who is doing what in different parts of the world, with a view to establishing best practice and providing practical guidance for students, practitioners and professionals involved in the industry. The guidance will be formulated by industry experts, based on the research findings. To date HFTP has commitments from major information benchmarking companies, hotel corporations, hospitality associations and globally recognized hospitality schools around the world. Once completed, HFTP will make the outcome accessible online, together with analytical tools. It will be available at a minimal cost and users will have the capability to print versions if they desire. The hotel sector currently enjoys the benefits of an accounting structure developed in the USA specifically for the industry.  The Uniform System of Accounts for the Lodging Industry has been widely adopted, principally by US based operating companies, and linked to management contract terms.  HFTP has been involved in this project for many years and will continue to sponsor the 11th edition in support and via a monetary contribution.
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  • The Global Hospitality Accounting System Users Guide will provide for a wider community of information users, and demonstrate approaches to the production of alternative analysis of data for hotel performance measurement.
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    In 01 Mar 12 someone share a article about the global hospitality accounting system. That article talks about how the Hospitality Financial and Technology Professionals (HFTP) are in the process of making a user guide for the global hospitality accounting system. This article is an update that publish recently. It shows where does the project stand right now and what is next for the project. However, the first part of phase one- covering the UK and continental Europe- is now well in progress.
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    It has been found by the Hospitality Financial and Technology Professionals that a global hospitality system needs to be developed. They recognized that there is no globally accepted method that can be used to support an efficient operation. "There is also not a globally accepted method to monitor investment performance from region to region without significant assumptions and data mining." The hotel sector in the USA currently has in place an accounting structure, but based on this research that is going on comparison will be made of what is happening globally and they will devise some best practices for persons involved in the industry.
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    Hospitality Financial and Technology Professionals began to create a global hospitality accounting system for the hospitality finance industry. Currently, the research is being conducted into current practices. This will give a view to establishing best practice and providing practical guidance for students, practitioners and professionals involved in the industry. Once it is completed, it will provide for a wider community of information users, and demonstrate approaches to the production of alternative analysis of data for hotel performance measurement. Now, the first part is in well progress covering the UK and continental Europe. And the project will still take a further 12 months to complete.
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    HFTP's Global Hospitality Accounting System Users Guide will set a global method for hospitality industry.   Recently, research is being conducted into current practices. This research will identify who is doing what in different parts of the world, with a view to establishing best practice and providing practical guidance for students, practitioners and professionals involved in the industry.
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    Hospitality Financial and technology professionals was developing a global hospitality accounting system in the past year. Their fist step is to cover the UK and continental Europe. The second step is to do search about South and central America and cover them. The third step will begin for China and India, and the last two segments will be Russia and North America. This is quite a large program. If the program was completed, a globally accepted method that financial professional, ownership structure, investors and benchmarking information services can use to support  efficient operations will be formed, and a globally accepted method to monitor investment performance from region to region will also be formed.
abroo041

Must-Know Event Technology Trends for 2020 | Social Tables - 3 views

  • In addition to speeding up registration time, incorporating RFID technology into events will help with both qualitative and quantitative data analysis, thereby making it easier for planners to target what worked during their event and what didn’t.
  • Though event apps are admittedly helpful, they now have a new hurdle to face. Producing an application to be used for one event is costly, time consuming, and inefficient, as users must learn how to interact with the app for each new event attended. Phone storage space is very important to consumers. Many are hesitant to download an application that they will only use once. Thus, event apps that can continue to deliver value to customers beyond the date of the event itself, are going to become a huge trend.
  • RFID also has the potential to allow attendees to become more engaged with the event across various social platforms.
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  • Menu options, travel directions, appointment updates, facial recognition software and contact information are just the beginning of the very real ways that event planners will soon be able to use wearable tech.
  • Event technology trends aside, the number one thing for any event professional to remember, is to let your tools work for you, rather than the other way around. The purpose of implementing advanced technology is to make your life, and the life of those whom you plan events for, as easy as possible.
  • 5G will also make it more feasible to incorporate the cutting-edge into event experiences.
  • Projection mapping is the act of creating an augmented reality experience with the help of projectors.
  • this visual technology proves to be an efficient and cost effective way to create optical illusions in nearly every location.
  • event technology adoption can increase attendance by 20%, increase productivity by 27%, and decrease costs by as much as 30%.
  • branded apps provide limitless opportunities to interact with consumers right on their own phones
  • Apps can be customized to appear as if they were created specifically for events or stays, while offering functionality that serves to enhance and personalize the attendee experience.
  • Planners can utilize branded multi-use apps to connect with attendees and engage them on a variety of levels before, during, and after the occasion.
  • Event spaces can create customized apps to enhance experiences and share things like helpful facts, historical tidbits, and even the personalities of their unique employees,
  • Because they’re often cloud-based, these programs also provide accurate, customizable, and collaborative project planning that’s accessible by all managing parties
  • With event diagramming software, both event planners and venues are able to map everything out visually
  • provides helpful tools like drag-and-drop diagramming, 3D walkthroughs, and seating software on a single platform.
  • Hotels especially can use apps in this way, allowing guests to control their rooms from their phones and even communicate with chatbots to find nearby attractions.
  • Projection mapping5GBranded multi-use appsEvent diagramming
  • It also opens up new possibilities for app developers to push the boundaries of current event tech trends
    • abroo041
       
      The world of technology is advancing every day. As technology grows and advances, so does its use in the events industry. This blog post discusses some of the technological advances that have made their debut in the events industry and how they can improve an event, how they help the event planner and venue, and even shows us examples of how they are used in real life. It gives statistics on how these technologies have benefit events. For example, when the blog post speaks about gamification, it mentions that "gamified events see a 44 percent increase in engagement". The post is not only suggesting to us that adding gamification is a good idea for future events, but it shows us how well gamification works.
  • Knowing event technology trends—and adopting the most valuable ones—gives planners and venues the competitive advantage
  • Studies show that using event technology can increase attendance by 20 percent and increase productivity by 27 percent. 
  • Each match automates personalized actions, such as printing a badge with the attendees name, sending an email with a scannable lunch voucher, and finalizing a swag bag for their ticket-tier (no sense creating swag bags for no-shows).
  • The technology speeds event check-ins, improves security, and helps businesses at tradeshows collect more valuable leads by tracking attendee visits to booths.
  • can also use facial recognition to watch for crowd flow bottlenecks and collect session attendance data so you know what worked—and what didn’t.
  • The ability to support advanced tech like facial recognition makes venues more attractive to corporate planners. The technology also allows automation at certain access points, which means lower manpower requirements and lower costs. 
  • Properly integrated apps add value to events, providing attendees with more opportunities for networking, interaction, and engagement with peers, speakers, and exhibitors.
  • Offering tech to support projection mapping provides bang for the buck. There’s no need to physically construct or deconstruct any part of your exhibit hall to add this fun, popular technology to your toolbox and draw more events. 
  • This visual technology is an efficient, cost-effective way to create optical illusions on anything—from cars to landmarks to stages.
  • With tradeshow or conference maps, speaker bios, and schedules in the event app, there’s no need for bulky information packets. Push notifications in the apps help keep attendees informed and on schedule. Planners can also use apps to personalize the event agenda through live polling and attract event sponsors with the option of targeted attendee surveys.  
  • Event spaces can create customized apps to share helpful info like maps, historical tidbits, and even the personalities of their unique employees
  • Easy-to-use 3D event diagramming software provides accurate, customizable, collaborative project planning regardless of venue design or size.
  • Give clients peace of mind and leave nothing to chance on the big dayUpload a floor plan to work with, so you know the diagram is to scaleTake clients and stakeholders on 3D ‘fly throughs’ to clarify your visionPlan seating charts and manage attendees’ meal choices or other preferencesHelp staff easily identify and accommodate VIPs and guests with special requests
  • Sales reps can collaborate with planners in real time, share variations on the event proposal, and visually portray upsells.
  • Attendees can use this tech to follow slide presentations, participate with quizzes and polls, take notes, and engage in text-based Q&A. They can also view graphs, tables, videos, and other content; and follow website and social media links. 
  • Any speaker can keep an audience attentive and engaged with this technology, leading to good reviews and a successful event.
  • Supporting second screen tech for presentations is much less expensive than making physical upgrades that aren’t in the budget. 
  • This data underscores the importance of social media sentiment analysis in monitoring your brand and messaging, keeping an eye on competitors, and making improvements to services during and after events.
  • Tracking attendee activity on social media during an event provides actionable data to help you make adjustments in real-time
  • Replenishing food and beveragesEasing show floor bottlenecksDriving session attendanceAddressing technology issues (mobile apps, Wi-Fi, or audio/visual)
  • Venues can social media sentiment to promote popular services and learn where there’s room for improvement:
  • Wristbands and smart badges using near-field communication (NFC) chips keep disruptions and lines to a minimum, thereby increasing attendee productivity and engagement.
  • Access different event areasExchange information with peersReceive exhibitor marketing materialMake cashless purchases
  • Wearable tech helps you speed-up check-in, control access, and monitor attendee behavior with less staffing. It also improves ROI for exhibitors, who can drive attendees wearing the tech to visit a booth of interest based on an individual’s profile.
  • On-site staff can use real-time data to learn when they need to offer overflow rooms or investigate security breaches, such as non-VIP guests in restricted areas. 
  • Indoor wayfinding helps attendees navigate exhibit halls with ease,
  • gather useful attendee behavioral data, send leads to sales team members in real-time, and build attendee profiles to send targeted messaging
  • You can also incorporate proximity advertising options as a value-add for exhibitors and sponsor
  • Post-event, you can utilize IPS data to see where attendees spent their time visiting booths and attending presentations.
  • Adding hotel bars, restaurants, spas, gift shops, and other amenities to the location map can help drive additional revenue during events while improving the attendee experience
  • store attendee admission information on their person, helping to detect fraud and streamline access
  • Attendees can review their travels throughout a tradeshow and see who they interacted with, while exhibitors are notified in real-time when sought-after prospects come into their booth.
  • Planners can generate pop-up directions for attendees based on their location at an event instead of investing in producing/shipping/replacing physical signage
  • validates your event and highlights improvement opportunities by tracking session popularity, length of attendee visits to exhibitor booths, and strong tradeshow traffic.  
  • RFID and beacon technology helps security and general event staff do their job better in real-time, which is essential for building trust and streamlining crowded events
  • event planners are turning to venue sourcing platforms to connect with the perfect site for their particular event.
  • discover detailed venue layouts, capacity ranges, and on-site services
  • Venue platforms offer exceptional ROI and generate more leads through improved discoverability.
  • Convey elements that make your venue uniqueShowcase your event spaces visually with accurate floor plans, 3D diagrams, quality photos, and videosLeverage the success of past events with testimonials and social media accolades
  • artificial intelligence (AI) tech is using badge scans, social media info, and other behavioral data to match attendees with people they should meet or seminars they may want to attend. 
  • Instead of taking-up significant time pre-event and on-site manually recommending seminars, exhibitors, and sponsors to attendees, AI can do it for you—even in real-time—based on their profiles and preferences captured during registration. 
  • it requires transparency and advance notice about how you may use data submitted by attendees. 
  • Attendees entering the geofenced area triggers predetermined actions, such as event check-in, push notifications, or advertising related to the event. 
  • Planners can sell geofencing to exhibitors and sponsors to reach attendees at events, or even promote their event on attendee devices at a competing event under a separate geofence. You can also provide attendees with a better experience via seamless registration and check-in, along with automatic app downloads as soon as they walk on-site.
  • provides analytics, both post-event and in real-time to help you better understand things like the duration of an attendee’s time at an event and overall peak attendance. 
  • Hotels can serve ads promoting their brand, facility, and services to attendees at events
  • once a prospect visits an event website, ads for that event will appear on any subsequent websites the prospect visits, in the form of website banner ads, search engine results, and pop-up or push ads on mobile apps. 
  • Event marketing teams should develop relevant and creative ads with clearly visible event dates to convince prospects who have visited an event website, but haven’t yet registered
  • venues can use it to generate return visits from event planners
  • retarget attendees during events with offers for in-house services like food and beverage, spa, and discounts on extending their stay.
  • Gameplay creates an immersive attendee experience, while generating leads and booth visits for exhibitors via quizzes, scavenger hunts, and trivia on mobile apps.
  • Gameplay fosters a sense of common purpose; creates an environment of collaboration and trust; facilitates easier communication; and boosts attendee confidence. You can also gather information about attendee engagement and interests via game choices.
  • Promoting the use of gameplay on-site showcases a venue to organizations looking for facilities supporting team building exercises as well as immersive attendee experiences.
  • Event technology is a term used to describe all of the digital tools and software used in the events industry. Everything from check in & registration, to diagramming, to social media tools, and more can be considered event technology.
  •  
    RFID, event applications, wearable technology, virtual reality, and social media are upcoming popular uses for event planners. With RFID event planners are able to keep better track of the guests attending the event as well as keeping them more involved. I first heard of this a few months ago when attending an event and it described that a chip with RFID was placed inside the wristband-type ticket. For me, the most interesting thing is the wearable technology! Imagine an event where you can have directions given to you or a layout of the event right on your wrist! Also, the watch can notify you of events happening within an event or you can see order your food or see the menu. To know that soon enough it will be a norm for everyone to have some type of wearable technology and that event planners can truly get the guests involved through this use is exciting.
  • ...2 more comments...
  •  
    This article discusses five major event technology trends. The first is RFID, which can assist in registration time but even more important is being used to gather both qualitative and quantitative data analysis. This kind of data acquisition is great because it allows for planners to analysis, study and understand what worked and didn't work for their events. The second is multi-use apps. These apps allow the event to incorporate important aspects like activities, scheduled break down, and speaker info all at once. Additionally these apps allow attendees to socialize with other participants, and expand their network. The other technologies are some that can definitely change the industry once they are fully integrated. These include: wearable technology, virtual reality, and social media.
  •  
    Nowadays the event planning becomes more and more popular. With the development of event planning, we have 5 event technology trends shaping the future of event planning. The first on is RFID-radio frequency identification. In addition to speeding up registration time, incorporating RFID technology into events will help with both qualitative and quantitative data analysis, thereby making it easier for planners to target what worked during their event and what didn't. In this way, it will be easier to foster repeat attendees. The second one is multi-use apps. It's easy to use apps to solve problems. event apps that can continue to deliver value to customers beyond the date of the event itself are going to become a huge trend. The third one is wearable technology. Like google glasses should be a trend in the future. Facial recognition and contact information make the event planning more easier. The fourth one is VR. VR is a great way to up attendee engagement during events. The last one is social media. Social media will be a really important trend. Social media is more than likely the way that investors and sponsors will advertise your event.
  •  
    This article introduces four new advances to technology that help ease the process of event planning. Projection mapping, 5G, Branded multi-use apps, and event diagramming.
  •  
    This article shares the technology innovation with meeting/convention operations and how these technology help offer better guest satisfaction.
Dongyun Oh

Sba Green Loan Program Breaking Ground For New Hotel Development - 0 views

  •  
    The financial crisis of 2007-2008 is considered by many economists to be the worst financial crisis since the Great Depression. It resulted in the threat of total collapse of large financial institutions, the bailout of banks, and downturns in stock markets around the world. The bursting of the U.S. real estate bubble, which peaked in 2006, caused the values of securities tied to U.S. real estate pricing to plummet, damaging financial institutions. Prior to this crisis strategies to develop new hotels or acquire existing assets with a small percentage of cash out of pocket were plentiful. Today to secure funding it may take 30%-40% of hard cash to move a deal forward. The Small Business Administration (SBA) is offering a way to leverage funds at well below market rates for major renovations and new construction with as low as 10% cash down. The catch? Some money-saving energy efficiency or renewable energy measures must be in the mix. Millions of dollars in SBA 504 loans have been available for decades to help small businesses grow. The greening of the program began when the Energy Independence and Security Act of 2007 added 3 public policy goals that could qualify businesses for a loan for construction, renovation, or refinance to: 1.Build a new facility (or retrofit an existing building) that consumes at least 10% less energy. 2.Incorporate sustainable design such as LEED into the new construction or renovation projects or building purchases. 3.Incorporate the production and use of renewable energy onsite for the business and/or for the local utility. Another area the 504 green loan program can assist the hospitality industry is to bring cash to the table for major renovations. Hotel franchise companies have been lenient over the past several years on product improvement, as not many hoteliers have had the financial ability to perform major renovations. In the past several months the need for franchise companies to protect their brand have
Long Jin

HFTP developing hospitality accounting system users guide | Hotel Management - 0 views

  • To create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals has begun development on a global hospitality accounting system users guide.
  • Our plan is to document how the industry is actually performing the process, as opposed to mandating a process."
  •  
    HFTP is short for Hospitality Financial and Technology Professionals. It is working with members of several organizations, including EHL, HFTP's Research institute at the University of Houston, Hong Kong Polytechnic University and Hospitality Professionals Association. From the article, HFTP has start developing a global hospitality accounting system users guide. The global guide will provide the industry with a comprehensive glossary of inventory terminology, charts of accounts and will benchmark common allocation for specific regions of the world. The project is planned as a three-step process. 1. Final year bachelor students at Ecole Hoteliere De Lausanne (EHL) in Switzerland working on their Student Business Project are gathering data, surveying hotel operations and assembling terms of reference. 2. Once the data is assembled, it will be distributed to regional teams of industry professionals that are chaired by industry consultants. These teams will develop sample charts of accounts and common allocations for their specific areas. 3. The team chairs will finalize the project by authoring a discussion on similarities or differences of allocations. The initial guide will be published in English, with plans to distribute globally in multiple languages.
chunxia gao

How to Develop a Technology Investment Strategy | Trends & Events > Trends from AllBusi... - 0 views

  • It will be easier to identify technologies that can help your business if you have a clear picture of where you're heading and what steps you must take to get there.
  •  
    It is important to lay down a technology investment strategy that aligns with the specific goals of your organization and avoid investing in "pie in the sky" with no guaranteed returns. It will be easier to identify technologies that can help your business if you have a clear picture of where you're heading and what steps you must take to get there. Once you've set down your business strategy, you should appoint a member of your organization to track IT trends and advancements in the marketplace. Sit down with this person and list the sky technology areas they should be monitoring based on your business needs. Once you have projects in mind, talk to a trusted IT advisor and run a cost analysis. Create a short list of IT investments that you can not only afford, but will also help you achieve your stated business goals. Do a risk analysis of significant project you consider to undertake. Make sure the project is coming in on time and on budget. Finally, continue to update your IT investment plan and monitor new technology developments.
  •  
    Great article talks about what companies should do if they want to invest the technology. Companies will surfer great risk if the company is blindness in investment. The company should firstly Clearfield their business strategy know what kind of the technology needed by the company. Advisor from professional people and the cost analysis is also important. Base on this analysis hotel can find better technology with less risk.
Carl Miller

6 Ways to Avoid a Project Failure | Top Stories | | Hospitality Magazine (HT) - 1 views

  • the reasons that projects fail are the same today as they were ten years ago
  • One way to avoid the system implementation mistakes of the past is to adopt a modern view of project assurance methodology.
  • Many organizations will set overly optimistic go-live dates in spite of the realities and limitations of the actual project. For example, the design phase extends ... but the time line doesn’t.
  •  
    This article is a must read for any company looking at a new software implementation. At my last job I was part of the implementation team and we had to set up, test, and install our new software system. We had an implementation team in place but we didn't have a great plan in place before we started and it showed. We were all rarely on the same page and we each had our task list and did it without really communicating with one another. I ended up leaving the company before we were done but I know the actual "go live" date ended up being about four months later than the original target date.  If we had had more of a plan in place at the start I'm sure the implementation would have gone more smoothly. From personal experience, I can attest to the validity of this article. Researching and mapping out a plan is as important as researching and choosing the best software for your company.  
noreen1

The Property Management Puzzle | Top Stories | | Hospitality Magazine (HT) - 0 views

  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • ...70 more annotations...
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • . “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • . “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • “One of the promises of the cloud is that it becomes easier to integrate, so you can go more best-of-breed in your solution choice, but you still have issues with data structure and architecture.”
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • “One of the promises of the cloud is that it becomes easier to integrate, so you can go more best-of-breed in your solution choice, but you still have issues with data structure and architecture.”
  • “One of the promises of the cloud is that it becomes easier to integrate, so you can go more best-of-breed in your solution choice, but you still have issues with data structure and architecture.”
  • If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • next year.
  • next year.
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • Hotel management systems are shifting from on-property to cloud-based, from tethered to mobile, from data-heavy to insight-rich.
  • A significant chunk of hotel IT budgets -- 19% -- is spent on property management systems (PMS)
  • Some are ready to embrace cloud-based solutions; others want to expand their mobile capabilities; and others are excited about the possibilities rich data can provide in personalizing the guest experience
  • I think it’s really about the ability of the PMS to grow with the changing need. What we need today isn’t what we needed just two years ago
  • Both Nickelson and Yelley are experiencing different symptoms stemming from the same challenge: better integration between systems.
  • Every vendor and most of the hoteliers HT spoke to predicted that property management systems would eventually migrate to the cloud.
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,”
  • “Just because they’re in the cloud doesn’t make it easier to integrate,
  • I agree, from a PMS standpoint, that I want to know everything about a guest when they show up at the front desk. I should be able to see that you’ve stayed with me, and if you posted about our hotel in our social space, and if it was a complaint.
  •  
    Hoteliers are expecting a lot more out of their PMS's such as data acquisition, integration with other systems, mobile capabilities, and social media. This article describes some of the different directions hoteliers are taking based on their specific focus and desired results. Some of the advantages and disadvantages of cloud based PMS's are discussed such as mobility, internet connection redundancy for rural vs. urban areas, and multiple system integration. The increasing role of social media is also explored and the degree to which it should be utilized by the hospitality industry. There are many possibilities including using social media posts to mine guest reviews, as well as the ability to book your hotel on Facebook and receive a confirmation via text. I apologize for the diminishing hi-lighting towards the end, my tool bar is having some issues!
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