The Future of Restaurants in 2022 & Beyond | SevenRooms - 1 views
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what’s next for the restaurant industry? Which innovations and restaurant consumer trends will we see next? What will guests expect from restaurants, bars and nightlife venues?
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Guests will expect moreThe digital experience will be more important than everConvenience will be a top priority for dinersOnline ordering is here to stayAutomation will be key to scaling hospitality effortsData will be critical to retaining guests
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Guests will have high expectations, but restaurants will have a difficult time meeting them due to rising food costs, shifting pandemic-related situations and labor shortages.
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54% of guests believe that an online reservations system is the most important technology feature a restaurant can offer.
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Personalized convenience is a restaurant consumer trend the hospitality industry will see in 2022 and beyond. Future-proof your restaurant:
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Online ordering is here to stay. If your restaurant doesn’t offer convenient takeout and delivery options, you can bet that your customers will satisfy their cravings with your competition.
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In the very near future, automation will not only help restaurants keep up with demand and daily operations, but it will also help them do things that just aren’t possible otherwise
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You will be able to attract them with targeted marketing offers that speak to those habits and preferences.
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Diners will crave a level of hospitality that not only gives them what they want, when they want it, but that also personalizes offers and makes it easier for them to decide when to make a reservation or what to order
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This article briefly describes predictions in trends for the future of restaurants in 2022 and beyond. The most commonly used trends to implement are: -Higher expectations in guest satisfaction -Digital platforms for things such as online reservations -Personalized convenience to feature relevant products to the consumer -Online ordering that offers both takeout and delivery -Automation in operations and marketing such as the usage of customer relationship management (CRM) -Guest data to target market offers