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Contents contributed and discussions participated by ryanbonifas

ryanbonifas

Video surveillance helps secure World Poker Tour tournament | Security Magazine - 0 views

  • Video surveillance helps secure World Poker Tour tournament
  • The casino needed to have comprehensive coverage to enhance both event security and the safety of VIP guests; secure premises and protect against fraud and theft; and fulfill legal requirements set by local regulators.
  • To improve video coverage of gaming tables and the casino floor, security engineers from Volga Elektronik installed IDIS 5MP dome cameras and the IDIS Solution Suite (ISS) video management system (VMS). The expanded surveillance system helps operators detect, verify, analyze and rapidly respond to security and safety events and meet the requirements of regulatory gaming integrity.
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  • "Our security team can quickly and efficiently respond to incidents and resolve disputes to reduce table stoppages. The result is an enhanced patron experience that builds on our reputation as one of Europe's top gaming destinations."
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    Poker and casino type events are a great target for crime. As the need to secure not only the safety of guests grow, but the protection of a venue and its assets, venues like the Merit Royal Hotel and Casino are constantly upping their game to ensure venue and life safety.
ryanbonifas

Press release: Target Field becomes first MLB stadium to achieve LEED Platinum Certific... - 0 views

  • Target Field becomes first Major League Baseball stadium to achieve LEED Platinum Certification via new rating system
  • Minnesota Twins receive highest honor bestowed by the U.S. Green Building Council for continued excellence in Operations and Maintenance at the “Greenest Ballpark in America”
  • Minnesota Twins announced today that they have been awarded LEED Platinum certification for Existing Buildings: Operations & Maintenance – making Target Field the first Major League Baseball venue to receive the U.S. Green Building Council’s highest possible honor via the new LEED v4.1 rating system.
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  • LEED (Leadership in Energy and Environmental Design), developed by the U.S. Green Building Council (USGBC), is the most widely used green building rating system in the world and an international symbol of excellence.
  • Target Field is also the nation’s first sports venue to earn three levels of LEED certification through Arc, the state-of-the-art digital platform that uses real-world data to help benchmark, measure and improve sustainability performance.
  • “The Minnesota Twins’ fifth LEED certification at Target Field demonstrates tremendous green building leadership,” said Peter Templeton, interim president and CEO, USGBC.
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    The Minnesota Twins are leading the way in green initiatives in becoming the first MLB stadium to achieve LEED Platinum Certification. As the landscape has changed with the desires of fans and guests to public assembly venues, venues across the country are doing their part to go green and obtain LEED certification. It is a great initiative the venue management industry has engaged on, not only at the major league level, but stadiums, convention centers and performing arts venues are all doing the same.
ryanbonifas

15 Ways Brick-And-Mortar Stores Can Leverage Tech To Boost The Shopping Experience - 0 views

  • Brick-and-mortar businesses were already facing stiff competition from e-commerce when the Covid-19 pandemic struck, and in the months since, e-commerce’s share of the retail market has only grown.
  • if brick-and-mortar retailers adopt a page or two from the e-commerce playbook.
  • By blending what’s unique about the in-store experience with technology that adds the convenience shoppers love about e-commerce, brick-and-mortar retailers can offer consumers the best of both worlds.
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  • 1. Leverage Proximity Marketing
  • proximity marketing offers enormous potential through personal touches and person-centered service.
  • Physical stores should leverage their existing cameras to digitize their physical spaces. Using computer vision and artificial intelligence, physical stores can truly compete with e-commerce by optimizing store layouts, reducing queue lengths and, ultimately, increasing conversions
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    As brick-and-mortar stores struggle throughout the country, many are looking at technology to bridge the gap between e-commerce. Many are looking at leveraging proximity marketing with personal touches or AI to provide guests with an online shopping experience in the store.
ryanbonifas

Mavs Unveil Luka Donic Augmented Reality (AR) Mural In Dallas - 1 views

  • Dallas Mavericks Bring the Largest Mural in Downtown Dallas to Life with Rookie of the Year Winner Luka Dončić AR!
  • “The Mavs are so proud to be able to give the fans an innovative and cutting-edge experience using augmented reality to bring Luka Magic to life in the heart of Downtown Dallas. We strive to interact with MFFLs both on and off the court and are excited to see our fans’ best Luka impersonations as part of the challenge.
  • The Dallas Mavs have added a new twist to their latest AR mural. Fans are encouraged to show their best step back move by uploading videos of the AR experience to Instagram for the chance to win a signed Luka Dončić jersey.
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  • he mural stretches across the YMCA building and measures 70′ x 200′, making it the largest Augmented Reality installation using the Spark AR Studio on Facebook.
  • The AR experience is being promoted through the Dallas Mavs website, mobile App, social channels as well as on the mural. Fans can engage with it by clicking on the posted links or through the Mavs App, where they will be automatically taken to the Facebook Camera Filter to activate the mural. Then all they need to do is point their camera at the mural.
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    In the very competitive sports landscape, the Dallas Mavericks have to find ways to separate themselves from the football crazed area. The Mavericks created a mural in Downtown Dallas with augmented reality that also provides fans an opportunity to "shoot the shot." It is another way sports and entertainment have looked to engage with fans.
ryanbonifas

Future of distribution: How changes in consumer behaviour will impact hotels - 0 views

  • While demand makes its way back to pre-pandemic levels, the way consumers spend has changed forever. It is critical for hoteliers to rethink their hotel distribution channels and products.
  • Greater digital adoption is critical for the hospitality industry 40 million new internet users came online in 2021. This brings the internet penetration in Southeast Asia (SEA) to 75%. As a reference, Europe was sitting at 82.5% in 2019.
  • Changes to operations for food and beverage outlets as a result of constant closures and re-openings, as well as seating restrictions caused by the pandemic, have forced more profound and long-term changes to the dining-out experience. The more agile operators have adapted by embracing basic take away options or by creating restaurant alike experiences at home. Some took it further by moving to a full cloud kitchen concept.
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  • According to an Accor internal survey, while most employees do not want to go back to the office five days a week, 70% do not want to work from home either.
  • He bets his hotels, mainly located in major cities, will be busy from 9am to 9pm with local demand. His hotels will compete with venues like Starbucks that has catered for that particular demand for the last ten years.
  • Marriott made a move towards that direction when it announced last November the signing of an agreement with Amadeus to modernize its reservation and commerce infrastructure.
  • With hotel stays being increasingly marketed as experiences, hotels that enable guests to purchase complementary products like spa and golf when booking a stay will gain a competitive advantage.
  • A sound distribution strategy can no longer be limited to selling rooms through a branded website, online travel agents or the GDS. It is time to get creative, look around and commit proper resources to transform and modernize practices.
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    As the world comes back from the pandemic, hotels are looking for other experiences to entice guests to stay with them, and providing it through new avenues of technology. Hotel flags are working with groups such as Amadeus for a new experience with their reservation system while exploring other avenues for a competitive advantage.
ryanbonifas

Sacred Rose Festival Attendees Report Thousands in Overcharges - 1 views

  • Many music fans who attended the Chicagoland area's inaugural Sacred Rose Festival this past weekend and used their credit cards while there subsequently reported thousands in surprise overcharges.
  • The fest has responded saying it was a glitch with an onsite vendor.
  • the four-digit charges curiously appeared on the customers' cards after they visited a merchant on the festival grounds.
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  • Various Redditors reported that they each received surprise charges amounting to $1,190, $1,300, $1,500, $1,700, $3,200 or more. One charge of nearly $5,000 was reportedly declined by a customer's bank.
  • the glitch in venue payment processing resulted in the charges, and that they were being reversed.
  • Here is their statement: 'You may have accidentally been charged a large amount from F&B at SeatGeek Stadium when using a credit card. Our payment processing is secure but had a configuration error. There was no exposure and/or fraud; we are PCI compliant. We are reversing all of these charges and you should see the amount credited to your card in 3-5 business days.'
  • There was a technical glitch with the point of sales system regarding the tips inaccurately processed.
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    The overcharge nightmare of an establishment and their quick response to guests has led Sacred Rose Festival to scramble in response to outraged customers. The festival has shared the error came with the systems configuration and are PCI compliant with no exposure to breaches or fraud, but one would venture a guess there is more to this story.
ryanbonifas

Professional Sports Venue Security Issues, Emerging Threats, and Technology Solutions -... - 1 views

  • A total of 40 venue directors hosting teams from Major League Baseball (MLB), Major League Soccer (MLS), the National Basketball Association (NBA), the National Football League (NFL), and the National Hockey League (NHL) completed the survey. Staffing and training, fan behavior, technology utilization, patron screening, cybersecurity, and drone mitigation were areas of focus.
  • The majority of respondents indicated that their current entry screening checkpoints caused lines to form outside their venues, and the average wait time is less than 10 minutes during the busiest times.
  • Top training requirements for security staff included venue/event familiarization, prohibited items, fan code of conduct, standard operating procedures, how to operate security technology, and crowd management. Facilitated in-person training was the most common method, followed by table-top exercises, routine refresher courses, e-learning, and workshops.
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  • fan behavior is worse than it was 10 years ago, and 65% indicated that COVID-19 restrictions caused increased tension between patrons and staff
  • Technology can bolster safety and security efforts when budgets permit acquisition. Closed-circuit television, walk-through metal detectors, electronic tickets, stationary bollards, explosive detection canines, and venue signage were utilized by 100% of the respondents. Facial recognition software, license plate readers, retractable bollards, automated barrier systems, and RFID for staff were most likely to be purchased if additional funding was available.
  • Many experienced staffing shortages in the last two years, and 70% of respondents indicated that staff absenteeism increased since the beginning of the COVID-19 pandemic.
  • Most respondents (87%) use patron screening technology, including walk-through metal detectors, handheld magnetometers, and x-ray scanners.
  • Ideally, venue directors want to get patrons inside the venue faster without sacrificing prohibited item detection accuracy. If respondents were able to acquire new screening technology, they would likely purchase facial recognition systems, followed by millimeter wave scanners and explosive particle detectors.
  • Only 20% of respondents use artificial intelligence in their security screening, surveillance, or incident response technology. However, 62.5% believe they understand how artificial intelligence can help their security operations.
  • Most respondents have implemented a cybersecurity defense program and provided basic cybersecurity awareness training to full-time staff. In addition, patrons are informed of the secure in-house WiFi networks to use at their venues.
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    In the ever changing world of venue life safety, technology is becoming more prevalent. Within budgetary limitations, venues are looking for better ways to ingress guests while keeping the safety integrity of the facility. If applicable, venues would like to incorporate facial recognition and screening as guests arrive. While looking at capex for technology, what will the next wave of venue security look like? Is facial recognition and pass through magnetometers be the peak?
ryanbonifas

The Rise In Preference For Hosting Virtual Events Is - 1 views

  • The Rise In Preference For Hosting Virtual Events Is Contributing To The Growth Of The Event Management Software Market
  • the increasing preference for hosting virtual events is significantly contributing to the growth of the event management software market.
  • Zoom had the most respondents, accounting for 50.3%, followed by Microsoft Teams with 12% usage and Facebook Live with 9.4%. This rise in the usage of virtual platforms for hosting events is contributing to the growth of the event management software market.
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  • The global event management software market share is expected to grow from $5.78 billion in 2021 to $6.56 billion in 2022
  • Artificial intelligence is the ability of a computer or a robot controlled by a computer to do tasks that are usually done by humans because they require human intelligence and discernment. It is mostly used in event management due to its ease and affordability.
  • North America was the largest region in the event management software market in 2021.
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    Event Management Software is ever evolving as is the way promoters and companies look to make events, conferences and conventions more profitable and case a wider net of attendees. As those additional revenue streams present themselves, event management software companies are continually streamlining the event process of sponsorships, speakers, maps, virtual meetings, touchless check-ins and much more.
ryanbonifas

FirstEnergy Stadium and Cleveland Browns Charge Ahead with Evolv Technology's AI Weapon... - 1 views

  • FirstEnergy Stadium is using Evolv Express® to reduce lines at both of its south entrances, the two most-traversed entrances for Browns games, while also providing enhanced security.
  • Built with powerful sensor technology and AI, Evolv Express identifies weapons, enabling security professionals to focus on addressing potential threats and not be distracted by manually screening every fan entering those gates.
  • Evolv data provides Insights® that informs staffing to improve stadium security posture and enable the busiest entrances to be properly managed and supported.
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  • By streamlining the entry and security screening processes, fans arrive at the south gates with the ability to not break their stride or open their bags while receiving the highest levels of public safety.
  • Since employing Evolv, the fan entry experience at Lower.com Field has vastly improved, which has led to Evolv becoming its official fan screening provider.
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    In the fast pace environment of ingress of guests into an event, life safety is unable to take a back seat. Venues are having to adapt processes to ensure guests do not wait in long lines and go through the antiquated magnetometers and wanding process while keeping a safe environment for the guests.
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