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This article addresses a few essential guest facing technologies that hotels need to be competitive in the modern marketplace. Hotels must provide free hi-speed Wi-Fi and tech hubs/charging stations both in rooms and throughout the property. Guests are seeking more streaming options because this is how the view content at home. Guests feel "high-class" when staying in Smart Rooms and perceive more value, which can justify higher rack rates. Guests appreciate the ability to text a concierge or order services via text. These all speak to the increased level of comfort that people feel in using technology and the need to provide guests with the means to maintain their tech comfort while travelling.

Cloud-based systems are a great way to keep track of a business anywhere you are. They are also great to keep people connected and informed of what they need to know. Sage Intacct is a cloud-based accounting software that is great for hotels, restaurant chains, entertainment venues, resorts, clubs, or other hospitality businesses. It automates hospitality accounting and financial management to give greater visibility into one's business and help make decisions to boost profitability. With the system, your staff can enter and view information for specific properties and locations, without seeing the financials for other sites and businesses. It has features such as franchise operations, fractional ownership, global business units, and other complex holding structures. The greatest part of this system is that it helps keep up with evolving revenue recognition requirements. The system is also great for different ways of measuring performance by viewing accounting and finance information of individual locations, groups of locations, concept, region and/or other dimensions.

This article gives a solid overview of hotel and restaurant accounting systems and presents the vender's perspectives.

In this article, we can learn some cases of hotel green computing. The advantages of smart computing are showed clearly through these cases. Hotel with green computer technology has a better developmental prospect in the future.

Going back to the 70's when internet connections did not rule our minds and travelers would make hotel booking directly with the hotel or use travel agents. When there were no email confirmations, TripAdvisor reviews and when we had to use maps to find the locations. This article talk about five ways hotels are starting to use more technology to connect with the guest. 1) Mobile bookings. 2) Quick check-in with tablets. 3) Self check out. 4) Live chats to help turn lookers into bookers. 5) Door opening with Technology. I choose this article because all these new technology need to work on storage and software and there is no better way than to use cloud computing to run these programs safely.

Things have certainly since the 70s, I am glad to have self checking rather than waiting in line. I cannot wait to get my cell phone to give me a key to access my room. With self checking, and room access, I will be glad to bypass all the waiting and processing and get to my room. I'm usually tired from traveling and so it would eliminate any aggression. Get article and great use of technology for hotels.

This article compares the advantages and disadvantages of having a computerized accounting system and then also completing the task by hand. When looking at different factors it is clear that it seems like an owner would run a risk going either way because where the computer would lack in areas, the human touch would prevail and then where a human touch would lack in other areas, the computer would prevail. Therefore, I would conclude that it is probably better to have a little bit of both to help make the process smooth but not over bearing on a human or even on the computer.

This article basically goes over the pros and cons of switching over to computerized accounting systems like Quickbooks and Freshbooks. It goes over the main concerns like data breached and human error, but it also deleves a little deeper to discuss how many of the software require regular system and hardware updates in order to have the software run efficiently.

This article looks at the ways that companies can use to remain ahead of the curve in technology. Such ways include being receptive and adaptive to change, understanding the strengths and weaknesses of their teams, responding to change quickly, as well as being disruptive and agile. The article also encourages businesses to pay attention to innovation, and to be proactive and innovative, instead of reactive.

This article was very interesting and informative. It is eye-opening to the business owner because it mentions ways in which companies can be steps ahead from the competition. This is important for a company because as things change and evolve, a company needs to be able to adapt to the circumstances to be able to survive and not be replaced by another company.

the article explains how companies can stay ahead of the curve in technology and outdo their competitors

This article summarizes the findings taken from research done within the Expedia Group's global hotelier panel consisting of 1,215 hotelier participants that used a choice-based study to compare technology investments between defined hotel chains and small independent hotels. In summary, chain hotels were likely to invest twice as much in technology when compared to small independent hotels. Conversely, small independent hotels were likely to invest more in rooms reservations than chain hotels. The I.T investment strategy varied among the two hotel segments. Small independent hotels choose technology based on affordability, value, and complexity of technology, whereas chain hotels bought technology based on its ability to integrate into their existing systems, the price was not mentioned.

My opinion on this article surrounds my personal experience in the way I have been able to experience third party extranet portals and because of these enhancements that Expedia has developed for hotel partners, I have seen a tremendous amount of return on investment that goes into technology development. Many consumers have been influenced by these third party sites because they offer a type of experience that is different from traditional booking methods and often times consumers are able to snag cheaper rates than they would with booking hotel direct. I would like to see how this trend goes on in future years because I have seen more third party bookings in recent months and it should follow that trend for years to come.

The article focuses on applying technology in the hospitality industry, based on the study conducted by Expedia Group (Big Think). The article summarized the research study conducted on 1215 hoteliers worldwide, assessing the focus and prioritization of technology investments by these businesses. The study provides that Chain of hotels are twice as likely to invest in technology than SME in the hospitality industries, with these SMEs being 1.5 times more likely to invest in renovations. In the year 2019, approximately 54% of hotels focused on increasing their technology investments, with only 8% focusing on reducing the same. This provided that more hoteliers were willing to "stay ahead of the curve" than those that focused on adopting the "wait and see" approach. In this respect, hoteliers identified that their main technology investments were influenced by the value and affordability of the same and the capacity to integrate them with existing technologies. On the other hand, the main challenges associated with the technologies were complexity, affecting 25% of the respondents, and ease of use, affecting 33.33% of the respondents (Big Think). In focusing on technological advancement, the Expedia Group focused on technological elements such as Partner Central Mobile Application improvements, new "rooms and rate," page improvements, new "marketing" improved pages, new homepages adaptive, as well as multiple-property portfolio dashboards. With regard to the market perspective, digital marketing/website optimization, smart room, reputation management, revenue management, guest check-ins, and payment solutions were the main technological focuses for the hoteliers. Focusing on the reasons hoteliers were motivated to invest in technology, the study established that improving productivity, improving loyalty and repeat visits, improving guest experiences and reviews, reducing costs, and improving revenue generation topped the list.  

This article goes in depth into GDS. It explains the concept of the GDS is and how eaxctly it works. It also gives examples of some major GDSs. It talks about the benefits of using GDS in hotels.

The global distribution system in the hospitality industry is beyond vital in the act of keeping the ball rolling. GDS provides live products and offers to travelers across the globe. Whats really amazing about GDS is that live availability and rates are transferred through a channel manager directly to online booking sites. This allows guests to acquire the best rates the soonest as opposed to waiting to call a hotel or resort to see what they have and at what price.

This article shows us everything we need to know about Hotel GDS. It includes GDS in the hotel industry, GDS work way in travel, seven major GDS systems, the way to access leading GDSs with GDS software, GDS conditions of use, benefits of connecting hotel to the GDS, and how to use the GDS to capture cruise travel bookings at hotel.

the article gives examples of retail stores and how they use proximity marketing to promote their products

Interesting article that explains how VR is currently being used by large branded hotels like Marriot. Using VR as a key to present as a selling points separates those hotels from their competitors. The fact of being able to present conference space to conference planners is another tool to help close business.

An excellent article that discusses how companies have changed their social media approach during Covid. Instead of selling the destination or the experience itself, hotels are trying to sell the concept of safety and security. Also, the article goes into detail about flexible date plans and more, all being advertised through their social media accounts. Overall, social media is still as important as ever, but the way companies approach it has changed drastically.

It is crucial that hotels manage their social media presence and reputation if they plan to attract newer customers. The newer generations go to social media sites now to see what people are saying about hotels. A single bad review without a rebuttal can really make people think twice before booking. If its a negative review the hotel has to respond to show good faith to any future bookers that they are willing to respond. Same goes for positive reviews, some guests appreciate the acknowledgment. As its stated in the article its important hotel are aware of the conversation about their property. Another key to social media will be analyzing the data to make sure you are aiding guests through the booking process.

The article talks about three trends that are happening now within the hospitality industry relating the accounting topic.

The paradigm shift of technology is shaping the hotel business and powering up the operational and financial performance. we witness increased automation and intelligence in Hotel Accounting Services out there. The robust Hotel Accounting Software even leverage the Business Intelligence, in delivering the insights on key performance indicators . Accounting Software can not only help hotel saving cost but also can help hotel increase productivity