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Contents contributed and discussions participated by nbakir

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Learning and performance must not be add-ons to your HRIS - here's why | Engagement & P... - 0 views

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    The article advocates for the integration of the vital components of an HRIS system. In other words, a firm must treat some things like learning and performance management as critical and vital to its HR system. As such, the HRIS must integrate these learning and development tools that cover performance management and learning systems into the HR Information Systems. The article goes further to expose the reality that most HRIS managers tend to view LMS and performance development as standalone matters. This of course refers to an era where these things were seen as separate and unpleasant tasks the HR department had to get on with as quickly as possible. However, in today's world, performance management and learning are as essential to HR as any other function. Therefore, it has to be integrated into the system for data to be compiled on a daily basis. Then the author goes on to compare an HRIS which is integrated with many different functions with an LMS which is a separate platform. This highlights the inconvenience, challenges in transferring data, and the overall inefficient method of managing a separate LMS from an HRIS. However, the article points out that there are new HRIS systems that simplify everything - from management to performance to learning to succession planning. The author goes on to recommend that it is better to integrate and make LMS a part of the HRIS system. The obvious benefits are highlighted and this is something that most HRIS managers can easily integrate into their systems with modern apps and other technological tools. The take home point is that HRIS should not stand alone nor include learning and performance measurement as an external component or a necessary evil. Rather, HRIS should integrate learning and performance and gain the right tools to compile data on a daily basis rather than an occasional process.
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The Best Employee Management Software for Small Businesses - TechnologyAdvice - 0 views

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    This article outlines the main elements of HR. It presents HR as a functional task in a firm which focuses on employee matters and processes, thereby aggregating the lifecycle of each employee. This includes hiring, benefits, performance, communication, training, rewards and others (Scott, 2020). Based on this, the writer defines the essence of HR and also goes on to show that HR requires an appropriate software which meets the core duties and goals of HR as a functional business unit. On the basis of this, the author deduces the most important elements of an HRIS or HR software. This starts with the need for the software to be Workable. This means it has to track data and information and must be able to store, protect and disseminate information when and how it is needed. The main strength identified by 15Five include the ability to gather and compile data weekly, provide a system of feedback through surveys, generate quarterly reviews and track and analyze responses of employees. Other standards include the ability of the HR system to connect members of the team through various well-integrated communication tools like chats among others. Then in terms of training, there should be the right tools that can be used to learn and undertake activities. This has to be flexible and give employees the chance to gain new knowledge and also demonstrate their newly acquired knowledge. For bonus, there should be an information system that can be easily programmed to meet the needs of the industry. In the hospitality industry, there is the need to be dynamic and an appropriate HRIS should identify the needs at different times and make changes. In conclusion, the take home point of the article is that an HRIS must meet the core HR data collection and information generation needs. In the 21st Century, the system might need specialized functionalities covering training and developing, remuneration calculation and other functions. However, it seems there is the need for a strong i
nbakir

The New Hotel Stay: Welcome Back - 0 views

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    Staicoff (director of Oculus Inc.) stated that the covid-19 epidemic emerged as altering the settings of multiple organizations from healthcare facilities to the corporate ambiance. The designers created various changes in hotel infrastructure to meet the criteria of social distancing in the pandemic. Recently, the AEC (Architecture, Engineering, and Construction) business elevated to provide technical and innovative solutions to control the spreading of infections with physical distancing. Also, the emerging AEC technologies encourage check-ins and elevators of the hotels to be compatible with smart solutions. The intervention of "Zone of Calm" and UV-C light impresses the guest to ensure that the hotel is reliable, safe, and caring. UV-C light is an antimicrobial technology with a unique fixation of light, music, and art to influence the people. The describe that multi-use facilities (housekeeping, room service, laundry, remote control, menus) have been eliminated for safety features. Visual indication facilitates cleanliness in diverse settings. The coordination of hotels with hygienic corporations enhances responding protocols to prevent infection. The structure of guestrooms are preferred from the perspectives of reducing OA (outside air) and EA (exhaust air), but the approaches are costlier practices to meet the demands of the pandemic. The intervention of "separately-zoned HVAC supply and return HVAC systems" acts as a filtration tool to remove EA from infected rooms and control the spreading. Usually, guestrooms are created for multi-functional management, but the guidelines of the pandemic representing constructive and financial challenges. According to a report presented by Markets and Markets, the implementation of smart devices in the markets would double by 2025 worldwide. At a minimum, the materialistic quality is designed considering long-term goals with comfortable and mood elevated facilities.
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Five Influential Marketing Trends in the Tourism and Hospitality Field | By Shangzhi (C... - 1 views

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    The article concentrates on the latest and most fashionable marketing practices in the hospitality sector. It is noteworthy that the industry learns from other sectors and strives to match its practices to realize growth. The author, Shangzhi Charles Qui, identifies five major marketing trends likely to influence the future of hospitality and tourism. They include augmented reality, virtual reality, viral, human spirit, and collaborative marketing. In line with augmented reality, it would be critical in the industry to provide a new view of the world with extra information. According to Qui (2016), augmented reality suits the industry since it "has already been used in improving tourist experience, particularly adding entertaining elements to the journey." Virtual reality suits the industry as it will provide a more direct user experience instead of relying on photos and videos. The author observes viral marketing using social networks that have been used by Unilever, Volkswagen, and Nike. A critical aspect is that "viral marketing is based on the power of word-of-mouth (WOM)," making it more effective in transforming the purchase behavior of customers (Qui, 2016). Based on human spirit marketing, customers are leaning towards products that touch their spirituality; that is, their hearts. The last trend, collaborative marketing, increases interactions between businesses and customers, businesses and businesses, and consumers and consumers. It applies to the industry because "collaboration is particularly important in destination marketing effort due to the fragmented nature of the tourism industry" (Qui, 2016). Therefore, it will become the commonest marketing strategy in the future.
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Dolce Hotels and Resorts Launches Technology-Enabled Hybrid Meeting Initiative to Boost... - 0 views

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    The technologies being launched by "Dolce Holes and Resorts" to enhance their market and general sales. In the piece, the author commences by explaining the stakeholders of the mentioned facilities are hoping to use the available innovation to initiate effective meetings. Unlike the previous period, it is evident in the reading how the overall process targets business travelers willing to attend various occasions. To efficiently implement the stated strategy, the writer described how there is a need to initiate "a hybrid meeting concept" that targets individuals from multiple regions, including Spain, Germany, Greece, Denmark, and Belgium. As depicted by the stated personality, this particular approach involves the inclusion of both virtual and conventional conferences that coincide with the current expectations. Besides, we can see from the reading how integrating the mentioned technology will improve certain occurrences, including events, conferences, incentives, and meetings. While reading the article, I think there are many essential concepts portrayed by the author to help human beings stay safe, particularly during the pandemic. First, introducing hybrid meetings amid the Coronavirus epidemic will allow potential clients to attend conferences using virtual means. Based on available information, this particular situation will ensure that all the dynamic personalities are healthy and safe. Incorporating such a platform will enhance the whereabouts of the organizational stakeholders since it supports touch-less and low-contact features.
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Hospitality industry more prone to cyber attacks | TravelDailyNews International - 1 views

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    The article by, a financial policy author, explains in detail the extent of cyber-attacks in the hospitality industry. The article explains that the hospitality industry is more prone to cyber-attacks, given the nature of information most of the organizations generate daily in their operations. The article explains that most organizations in the hospitality industry may not be aware that they have already been hacked. The article emphasizes the importance of internal audits and the critical evaluation of cyber footprints in hospitality organizations to minimize cyber-attacks. The author of the article delves into the cybersecurity risk factors in the hospitality industry and reports about the UAE IAA members' seminar which was aimed at sharing information and networking with a focus on building cyber-resilience against cyber-attacks. The article shows the prevalence of cyber-attacks in the hospitality industry noting that each stolen data record costs an average of $148 with the average cost of a cyber-attack being valued at over 3 million dollars (Karantzavelou, 2020). The article quotes a statement by the Jumeirah group chief internal audit officer who asserts that protection against cyber threats should be the DNA of every organization, and they should be continuously on the lookout for potential threats and ensure adequate protection. Members in the seminar advised on the importance of having internal auditors to provide assurance, suitable frameworks, and to set up controls to mitigate key cybersecurity risks. The article explains that hotels are prone to Cyber-attacks since they collect varied, valuable and sensitive customer information. The article also cites a cyber-breach in 2018 where up to 500 million customer details and passport information was compromised in an international hotel chain for up to four years continuously without detection (Karantzavelou, 2020). At the bottom line, contributors in the seminar explain the importance of cybe
nbakir

New Study Reveals Technology Investment Priorities for Hotels - 0 views

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    The article focuses on applying technology in the hospitality industry, based on the study conducted by Expedia Group (Big Think). The article summarized the research study conducted on 1215 hoteliers worldwide, assessing the focus and prioritization of technology investments by these businesses. The study provides that Chain of hotels are twice as likely to invest in technology than SME in the hospitality industries, with these SMEs being 1.5 times more likely to invest in renovations. In the year 2019, approximately 54% of hotels focused on increasing their technology investments, with only 8% focusing on reducing the same. This provided that more hoteliers were willing to "stay ahead of the curve" than those that focused on adopting the "wait and see" approach. In this respect, hoteliers identified that their main technology investments were influenced by the value and affordability of the same and the capacity to integrate them with existing technologies. On the other hand, the main challenges associated with the technologies were complexity, affecting 25% of the respondents, and ease of use, affecting 33.33% of the respondents (Big Think). In focusing on technological advancement, the Expedia Group focused on technological elements such as Partner Central Mobile Application improvements, new "rooms and rate," page improvements, new "marketing" improved pages, new homepages adaptive, as well as multiple-property portfolio dashboards. With regard to the market perspective, digital marketing/website optimization, smart room, reputation management, revenue management, guest check-ins, and payment solutions were the main technological focuses for the hoteliers. Focusing on the reasons hoteliers were motivated to invest in technology, the study established that improving productivity, improving loyalty and repeat visits, improving guest experiences and reviews, reducing costs, and improving revenue generation topped the list.  
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Financial Statement Fraud Risk Escalates in Pandemic - CFO Journal. - WSJ - 1 views

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    The article, "Financial Statement Fraud Risks Escalates in Pandemic" by Deloitte Editor focuses on the escalation of risk that is as a result of financial statements fraud. According to the report, the escalation is more persistent due to the COVID-19 pandemic. Fraud occasions consist of three elements, mainly related to pandemics. Pressure due to money shortfalls and other setbacks brought about by the pandemic insert some strains to the organizations that may cause some liquidity problems and significantly affect shareholders' expectations (Deloitte, 2020). Opportunity is also an element of fraud events. The situation of the pandemic may push some organizations to consider some staffing changes to counter the problems brought about by the pandemic. The third element is the rationalization. In times of a pandemic, some individuals or organizations tend not to separate acceptable from unacceptable behaviors. Others engage in manipulative actions in the name of the crisis, which they would otherwise not consider. The article explains that keen examination needs to be done during revenue recognition. Some organizations may fabricate or misstate their revenues to prove their perseverance during a challenging business environment. Another financial reporting risk lies in allowances and reserves. The author states that keen scrutiny needs to be done on the organization's reserve accounts since most of them are based on estimates and mere judgments. The management may be tempted to manipulate these reserves ways to favoring their bottom line. Valuation and impairments also form a financial reporting risk for examination. During turbulent times, organizations are tempted to give false valuations on their assets; hence keen examination would be needed. Additionally, restructuring charges brings a financial report risk in that some organizations may seek to write off their underperforming assets. In other cases, a business may include costs associated with the pandemic a
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How fabricators can continue to survive the pandemic - 0 views

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    The article by Conrad and Branton (2020) focuses on the need for technological changes in the metal fabrication industry as a means of compensating for the declined operations for metal manufacturing companies. The article's data was collected from a sample of 330 individuals from the metal manufacturing industry, from different demographical groups. While focusing on the current coronavirus pandemic, Conrad and Branton (2020) note that approximately 90% of people are affected by the pandemic, with 60% being directly or severely affected. The resulting effect is noted as the reduction in the companies' productivity, resulting in dormancy or loss of investments. Approximately 70% of businesses are recorded as expecting lower sales for the year 2020, with 90% registering declined sales in the food and beverage industry. Conrad and Branton (2020) provide that, in solving the issue of dipped productivity and sales, companies may focus on improving their strong points. This focus may be aimed at the issue of uncertain demand in the market, resulting in the need for more effective product mixes. On the other hand, they may focus on meeting the specific customer need through partnerships with vendors. The proposed strategy, in this case, is adopting the Design for Manufacturability (DFM) framework. This means organizing and automating the entire manufacturing process, retaining only the most relevant members of staff. Further, this focuses on standardizing the products to serve multiple purposes, making them easier to manufacture in bulk. The article further provides that approximately 34% of manufacturing companies have considered automation to increase quality and productivity (Conrad and Branton, 2020). Moreover, such aspects as marketing may also be considered in the redesign process. Overall, the article provides that businesses cannot exercise laxity by waiting for normalcy to return, but must be innovative and adapt to the changes in order to survive.
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Reopened restaurants reveal dining's 'new normal': Masked waiters, e-menus and booth di... - 0 views

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    Heil and Carman (2020) begin by highlighting the current changes in the restaurant business, where social distancing, protective gear, and reduced capacity are the norm as a result of the coronavirus pandemic. The resulting effect is the limited interaction with customers, eliminating the warm, welcoming customer service nature of waiters and waitresses. The focus of the paper, in this case, is on Georgia, Alaska, and Tennessee, which allowed the reopening of restaurants and other eateries. Some of the provisions instituted include limiting the restaurant capacity to 25%, such as in the case of Alaska. Resultantly, with expected low revenues, only approximately 5% of restaurants in Alaska have opened. However, in Georgia and Tennessee, restaurant owners provide that they may not be able to implement safety guidelines among their employees, given the surprising nature of the reopening provisions. However, some businesses are prepared, instituting internal measures to couple the governmental regulations (Heil and Carman, 2020). However, those reopening are faced with logistic challenges, as issues such as storage space for extra furniture are required. Other costs, such as air scrubbers, which are expensive, may also be required in addition to the mandatory sanitizers, increasing the costs of operations. With regard to technological focuses by the restaurants, some have developed disposable menus, while others have generated QR codes for customers to get access to digital menus. On the other hand, restaurants have had to pay above minimum wages, as they seek to attract employees back to work despite the coronavirus pandemic. The creation of the Paycheck Protection Program (PPP) is highlighted as the underlying survival of businesses during the pandemic period. However, while the pandemic appears as having resulted in a need for high adaptability, Heil and Carman (2020) provide that "opening at limited capacity means (ability to operate) at full force once normalcy
nbakir

Visioning PMS On-Premise & Cloud Technology in The Post COVID Era | By Warren Dehan - H... - 0 views

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    Ideally, Maestro explores the operational features and functionalities underutilized and yet very critical, especially in this COVID era. Among such quality is the idea of reporting capabilities (Dehan, 2020). For example, through this feature, the guest's data becomes essential in making various decisions by management and the staff. This includes knowing when the guest is arriving, budgeting, and congestion at the front office. In this sense, it becomes effortless to determine the requisite measures to minimize physical contact. Equally, to eliminate the physical contact between the guest and the staff, Maestro provides integrated technological infrastructures such as touchless tools and mobile apps (Dehan, 2020). This system is set to perform very many functions. For instance, "Online web and mobile guest registration/check -in, online prepayment portal, express mobile check-out…." Besides, using a mobile key ensures that the guest is exempted from the contact at the front desk. All these efforts are meant to create contactless interaction between the staff and the guest and thereby enhancing the safety both the staff and the customer. Further, the article identifies data control and security as a significant element for using the cloud for PMS (Dehan, 2020). While using the private cloud, such as Maestro, it's the IT system that takes care of the data without a third-party having access or control of such information. This becomes fundamental in enhancing customer confidentiality and security in the process. The on-premises PMS, misses this feature as it's the customer taking care of their data Moreover, the article identifies internet connectivity as one of the fundamental challenges of using the cloud for PMS. That, it submits, "For those operating in remote areas, the cloud is wrong platform for the environment" (Dehan, 2020). Such outages are demeriting since they result in the disruption of the flow of services and time-consumin
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'Good Enough' Rules the World - The New York Times - 0 views

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    Technology has become the backbone of today's economy, especially during this pandemic. Technology has become the center of the universe since with the closure of many businesses, and remaining indoors has contributed to people shifting their focus on technology to stay sane and survive (Ovide, 2020). The success of many online platforms during this pandemic like Netflix, Amazon, TikTok has become a worldwide sensation that technology rules the world. This paper will discuss in detail how the aspect of 'Good Enough' contentment in technology leads the world. The article describes how 'good enough' has been embraced, especially in technology, since a company having many small combined Stuff in one platform is more convenient despite them not having something one may need. They have accumulated other Stuff to substitute for that which they cannot offer and package it conveniently and affordably so that it can be useful and a good enough spot to hang out and consume time with (Ovide, 2020). Good enough economy' has contributed immensely to technological growth by creating a balance between content creators and distributors of the information, primarily through the internet, which has become an effective medium in the information distribution-making it easy and available worldwide, as people use it to showcase their talent and share content created during their free time. Companies like Facebook and YouTube have managed to assemble many people since they have a variety of content that, although one content is missing, one can focus attention elsewhere on the pool of the content accessible (Ovide, 2020). In a nutshell, good enough is more appropriate than perfect, which can have extra cost or hard to find. Most companies sell to us what they need us to buy hence keep creating new ideas.
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Electronic Waste Is Becoming a Global Environmental Problem | Time - 1 views

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    Advancement in technology every day has led to the dumping of electronic gadgets no longer wanted to the environment. Heaps of unwanted electronic waste, hazardous containing substances like lithium-ion batteries, are dumped into the ground with all their toxicology. As the world upgrades to 5G, it will end in a rapid surge in e-waste. According to John Shegerian thinks people are yet to see the magnitude of the transition to 5G, it is tremendous than changing from analog to digital (Samuels & Calif, 2019). However, it comes with many advantages; its outcome is a drastic rise in electronic waste. The ERI recycles less than a quarter of the United States' e-waste according to the estimate made by the United Nations, and the other dumped in landfills. This waste contains harmful metals such as beryllium and mercury, that have adverse environmental dangers. Among the 50 states in the United States, only 19 States have imposed a law to bun electronics from regular trash (Samuels & Calif, 2019); the rest of the states, like Nevada they are incorporated in recycling and trash bins, according to Jeremy Walters's manager for waste collection. The consumers are left to handle their e-waste even though there are e-waste rules. Multibillion companies should the responsibility and cater for the cost of recycling for the products they are manufacturing. Companies like Apple and Samsung, nonetheless the United States is repelling modifications to the prevailing laws, according to Scott Cassel Product Stewardship Institute found. However, some companies are improving through increasing their recycling efforts. For instance, Daisy, a recycling robot introduced by Apple, can collect more than 200 iPhones for recycling every hour. But this is not enough since e-waste generated annually globally is more than we can imagine, which almost 50 tons (Samuels & Calif, 2019). In a nutshell, technology can bring many benefits to society. Still, it can also harm both the environment and the p
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Is 2020 the Year of the GDS? | By Scott Falconer - Hospitality Net - 2 views

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    Scott Falconer's article, "Is 2020 the year of the GDS," entails discussion of the survey results of the DGS site as the most sued and rapidly growing site for booking by travel agents. Falconer also advises hotels and other travel agents to optimize the use of the GDS site to increase bookings and therefore profitability. In discussing the survey results, Falconers also suggests the GDS increase its potential by maintaining parity, observing prices, and promotions are critical in its continued growth. Falconer's finding first indicates that GDS usage has significantly grown in the past ten years. The author notes that by 2019, the number of travel agents using the site of GDS to make bookings had increased from 42 million to 79 million between 2009 and 2019 (Falconer). In the recent past, Falconer argues that the ratings and growth in usage of the site provide hotels with opportunities to grow revenue as the site makes 22 times more bookings than consumers. Through surveying with 900 travel agents, Falconer concluded that GDS is a prime channel for bookings because of its recent fast growth compared to other alternative booking sites. Secondly, Falconer notes that there is a need to stabilize the parity rates for the GDS channel to succeed. Based on the survey, most travel agents indicated that parity rates are influential to the decision to book a facility using the GDs site or others. Therefore, Falconer advises the GDS management to ensure the consistency of the price that properties offer to clients on other channels. The services listed in the sites are available as indicated at the property. In this case, the GDS can improve booking experience by clearly stating commissions, discounts, or cancellation policies at the site to increase the availability of information to the clients regarding the nature of commitment and expected services as the promised value. Falconer also highlights the importance of adver
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Shifting ahead of the curve when re-opening your F&B business with the right technology - 0 views

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    The article by Shiji Group (2020) focuses on how companies can utilize technology in responding to post-crisis operations, increasing their competitiveness in their respective industries. In itself, the Shiji group is a software solutions company that provides its services in the Food, hospitality, entertainment, and retail industry. The company was founded in 1998 and currently employs approximately 5,000 individuals in its over 80 subsidiaries. As of 2020, Shiji Group serves approximately 200,000 restaurants, 74,000 hotels, and 600,00 retail businesses (Shiji Group, 2020. To this effect, the Shiji Group (2020) provides that the utilization of point-of-sale software and technologies is the best suit technological alternative for foods and beverages companies in the post-crisis period. In this line, the article indicates that the best alternative in implementing such technology is ensuring that the company's systems can communicate effectively. In this line, Shiji Group (2020) notes that approximately 65% of all purchasing decisions are affected by the availability of point-of-sale features, modules, and functionalities. Shiji Group (2020) further provides one of the transitioning alternatives: the utilization of cloud-based technologies that provide secure, convenient, flexible, and open application programming interfaces (APIs). Some of the accrued benefits include better customer experiences due to software ease of use, multi-function applications and reports building, and capacity to alter the software and hardware accessibility. Having noted these advantages, Shiji Group (2020) provides an example of its software business partnership with Barstock Exchange. They focused on helping Food and beverage businesses extend their capacity through the upgrading of its technological base. This was achieved through the upgrading and integration of the point-of-sale software and their cloud-based software functionality, hence increasing their operational capacity and effi
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How Hotel F&B Pivoted in Response to COVID-19, and What the Future Holds | By Court Wil... - 0 views

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    This article focuses on the impact of the Covid-19 pandemic on the hospitality industry, with a critical look into the approaches that hotels F&B have applied to combat the new challenges. It is apparent that businesses in this industry have been adversely affected by the fact that they are no longer allowed to host customers, and some have even been closed down. The main challenge is that the businesses have also had to adjust their operations, with respect to the provision of an environment where there is minimal contact between customers and the employees. This article reveals some of the feasible approaches that have been applied by some of the businesses to ensure they continue serving their customers. Some of the strategies include the development of contactless food delivery options, providing gift cars and certificates to entice the consumers to purchase discounted offers, and promoting online ordering for food and other products. "Since most governments are prohibiting food and beverage outlets from opening fully for dine-in guests, contactless food delivery options have gained momentum." (Williams, 2020). Such innovations are bound to be the only way for the players in the industry to survive. However, they also need to embrace the fact that they have to lay off most of the workers and to repurpose some of the facilities. The hotel industry has to continuously embrace the challenges being presented by the restrictive laws meant to enhance the safety of the people by preventing the spread of the viral infection. The amicable solutions should be the diversification of products and services to meet the new needs of the target markets, while also ensuring that the entities are not operating at a loss.
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https://crowdriff.com/resources/blog/technology-trends-hotel-industry - 0 views

started by nbakir on 09 Sep 20 no follow-up yet
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    The article provides insights into the trends in technology that are expected to be experienced in the hotel industry. These technology trends are specifically intended for impressing the guests in the hotel industry. The article recognizes that the hospitality industry is often alert over the high number of trends that impact it. The article, therefore, provides five different technology trends that the hotel industry must take note of to impress their guests. The first of the rends is the facial recognition check-in. Because it is one of the most essential processes in the hotel industry, check-ins can be made easier and smooth for the guest through facial recognition technology. The other important technological trend for the industry is the provision of virtual reality tours. Offering this tour provides the guests with an opportunity to have a real preview of event spaces and rooms, allow them to control, and enhance their attraction to the hotel.
    Additionally, other essential technological trends in the hotel industry include the provision of the internet of things in the hotel rooms. This is mainly aimed at providing the guests with improved experiences by allowing them to set up the room in the way they like it in their homes (Manoukian). Using mobile devices as room keys is the other technological trend that hoteliers can implement to impress the guests. This is an important trend, especially with respect to security and convenience for the guests. In addition to that, it makes the check-in process easier and eliminates the challenges related to keeping track of cards or codes used to access rooms. The last of the five trends is the inclusion of artificial intelligence Chabot. This is an important trend because it ensures personalized experiences for the guests. In addition to that, it ensures the hotel learns more and subsequently provides better services. As such, these trends are mainly aimed at bringing the home experience into the hotel and enhancing guest experiences while reducing the costs.
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