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denisedantas

Have human resource information systems evolved into internal e‐commerce? | W... - 0 views

  • The purpose of this paper is to discuss the impact of technology on the human resources (HR) function in organizations, in general, and in hospitality firms, in particular.
  • The literature clearly points to a substantial incorporation of technology in HR operations, to the extent that human resource information systems (HRIS) are perceived today as internal e‐commerce.
  • – The review particularly raises the importance of managerial commitment to the successful performance of HRIS in organizations.
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  • By providing a state‐of‐the‐art review on the potential contribution of HRIS to the industry, and elaborating on critical issues related to the topic, the paper can be of value for both HR educators and practitioners.
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    This article is about a research that has been done to support the hypothesis of the importance of Human Resource Information System in organizations, especially in the hospitality industry. It shows why the human resource information system (HRIS) are perceived today as an internal e-commerce. It clear points saying why the HRIS are not being used in their full potential, thus should be addressed at the managerial level. It provided a potential contribution of HRIS to the hospitality & tourism industry.
taurus1313

What Is Cloud Computing? A Beginner's Guide | Microsoft Azure - 0 views

  • Top benefits of cloud computing Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are seven common reasons organizations are turning to cloud computing services: Cost Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters—the racks of servers, the round-the-clock electricity for power and cooling, and the IT experts for managing the infrastructure. It adds up fast. Speed Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning. Global scale The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when they’re needed, and from the right geographic location. Productivity On-site datacenters typically require a lot of “racking and stacking”—hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals. Performance The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale. Reliability Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive because data can be mirrored at multiple redundant sites on the cloud provider’s network. Security Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.
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    If anybody here is interested to learn even more about cloud computing this is the perfect guide for you. It gives you a breakdown of the cost, pros and cons and much more. This article is also by microsoft which is a top 2 technological company on earth. It is a very educational post that will increase your knowledge on cloud computing and what the future holds for this interesting form of storage and information.
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    Top benefits of cloud computing Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are seven common reasons organizations are turning to cloud computing services: Cost Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters-the racks of servers, the round-the-clock electricity for power and cooling, and the IT experts for managing the infrastructure. It adds up fast. Speed Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning. Global scale The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources-for example, more or less computing power, storage, bandwidth-right when they're needed, and from the right geographic location. Productivity On-site datacenters typically require a lot of "racking and stacking"-hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals. Performance The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale. Reliability Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive because data can be mirrored at multiple redundant sites on the cloud provider's network. Security Many cloud providers offer a broad set of policies, technologies, and c
guanhuahao

Hospitality Network Guide: How Hotels Can Help Employees | Cvent Blog - 0 views

  • Hilton and Wyndham help furloughed workers with access to other jobs
  • how hoteliers can get involved and build a resilient hospitality network of their own
  • Building a powerful hospitality network for your employees and connecting them with the tools they need to succeed is an important element of resilience and recovery.
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  • Offer education and training
  • Connect employees with alternative work
  • Provide hospitality networking opportunities
  • Set up a relief fund
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    This article explores what hotels can do for their employees using the network. Some hotels used the network to help employees in need during COVID-19, such as helping furloughed workers with access to other jobs, helping employees use this time to learn skills, and so on. Hotels also building a powerful network for employees in order to connect them with the tools they need to succeed, expect can successfully recovery.
emmajeenie

Attacked by Ransomware, Many Companies Opt to Pay Up - CFO - 1 views

    • emmajeenie
       
      The demanded ransom is often a moderate amount that would pale in comparison to the recovery and reputational costs for a company that refuses to pay.
  • Hospitals, for instance, are frequent targets of these kinds of attacks, in part because people’s lives are on the line so they have to make quick decisions.
  • , in a ransomware attack the data isn’t released or leaked or sold. On the contrary, in most cases, data and infrastructure aren’t compromised at all; its owner just can’t access them.
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  • y rose 41% from 2018 to 2019 to more than 205,000 globally, according to newly published data.
  • the security firm Coveware estimates the average payout for those that did was about $85,000 during last year’s fourth quarter, and more than $190,000 in December.
  • its leaders give in — and pay the ransom.
  • Organizations have more to lose financially from the inability to conduct business than they do from just paying the ransom
  • It’s like the plot of a James Bond movie: Hackers take control of a global organization’s computer systems and threaten to destroy its records, steal its intellectual property, and drain its bank accounts unless a hefty ransom is deposited into an untraceable offshore bank account by the end of the day.
  • ” the ransom is likely a significantly smaller amount than what it may cost to address a threatening public issue or the time and money necessary to rebuild the confidence in a brand or company.
  • Experts suspect that the actual number of ransomware attacks is much higher than the reported number, citing reasons ranging from fear of job loss, investor withdrawal, and reputational damage
  • Moreover, while public companies are required to report cyberattacks to regulators, private organizations are under no such mandate. Reporting attacks to law enforcement often may cause lengthy investigations
  • A hacker can keep repeating a ransomware attack until the security flaw is fixed or they are caught or reported.
  • Organizations can undertake a few basic defensive actions to mitigate the impact of a ransomware attack. Frequently backing up data and storing it on different networks is one way,
  • reducing the number of outside apps the system uses, fixing software vulnerabilities immediately, and properly training and educating employees on what to look for and whom to alert if something appears suspicious.
llaff002

Top 10 Event Management Trends for 2019 - Eventina - 0 views

  • Smartphones have more capabilities and connections to our lives, event tech is becoming more reasonably priced and targeted to individual needs, and tech that used virtual and augmented reality was on many people’s gift-giving lists this year.
  • Instead of long-winded speeches, short talks are combined with activities that let the audience learn first-hand how to apply what they learned. Hands-on experiences have the advantage of adding extreme value to learning, while also aiding in the stress reduction of the attendees. To facilitate an even deeper level of immersion, make sure your sessions have definite time frames and tangible incentives.
  • Traverse the communication gap: Use remote translation services. Finding local translators isn’t always easy. With this type of technology, translators could be available remotely or through an app giving your attendees a good communication experience regardless of time and where they are at your event. Save money using remote translation services. Apps don’t have to be paid hourly, for travel, or incidentals. Use subject matter experts regardless of their knowledge of the language that most of your attendees speak. This frees up the selection process to find the person who knows the most without sacrificing attendee experience or understanding.
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  • Harness the power of chat for a better response: Design a system to answer questions with chat. It’s faster for attendees and won’t tie up your staff with the same old “where is the restroom” type question. Use chatbots for exit surveys. They are much more adept at matching questions with answers and using “if, then” pathways for more meaningful information gathering. Plus they’re fun for your audience. Employ chatbots to assist attendees on next steps. Voice assistants have become wildly popular because they’re easy and enjoyable to use and they act as our own personal attendant. They can remind us of engagements as well as tasks. Use chatbots to tell attendees if their silent auction bid was trumped or what their next session is and where it’s located.
  • Use live 360-degree video (what many refer to as VR) to connect remote audiences. Give them the opportunity to attend an event together in order to bolster buying online-only tickets.
  • Host a health fair as part of a larger medical society conference. This leads to raised awareness, gives back to the destination city, builds brand awareness, knowledge and support and, ultimately, affects those members of the public that participate.
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    Great article looking at the trends in events, many of which I have witnessed this past year. What I would like for the class to read is the description of awareness based events. As my husband's an associate dean of a hospitality school, he worked with his event and conference manager and his dietetic program chair to create an interactive health fair looking at diabetes education and attracted 300 participants. I observed the power of community based programming in the event space and how this type of programming may be the future.
angelicamm6

Human Resource Management in the Hospitality Industry - The WritePass Journal : The Wri... - 0 views

  • After going through the document it is being realized that since hospitality industry is about providing better services to the consumers, therefore the quality of the hotel depends upon the labor force working in the hotels
  • The most important task for the HR manager is to get the most appropriate people for particular task, since in hotel industry, many workers tend to just participate in the work, as they think that there is nothing else to do, whereas hotel services require proactive employees which can make decision on the spot and can satisfy the customer query in time
  • In more critical aspect which can be realized is that since hospitality industry, the management need to handle the customers coming from different countries having different cultures and unique attributes, that’s what makes the HR department to have a broader perspective of duties in the Hospitality industry.
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  • Importance of Culture in International Hospitality Industry:
  • Social Structure:
  • Effects of Culture on Hospitality Industry:
  • Education:
  • Language:
  • Economics:
  • Interests and Values: HR manager has to realize tha
  • Consumer Behavior:
  • Job Description:
  • Policies and Procedures: 
  • Inductions Process:
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    This articles discusses the importance of having an HRIS in place and knowing how to cope with it by having different staff members. Most hospitality business have a lot of multi cultural people that come from different background and speak different languages and have different believes. The key importance of HR is to make sure all feel welcomed and are being integrated properly into the work space. By feeling a safe workspace staff members do a better job and work with more moral.
tredunbar

Cybersecurity Best Practices for Restaurants | QSR magazine - 0 views

  • In the case of a restaurant, a cyber attack would likely be seeking;Employee details stored by the restaurantCustomer bank details obtained by the restaurantThe restaurant’s business bank account details
  • A restaurant’s POS system could see hundreds of different bank account details every day
  • Internal software used by restaurant staff is likely to contain sensitive information such as employee details (on an HR system), as well as accounting information for the restaurant
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  • Restaurant owners and/or accountants who use online banking facilities must be aware of the possibility of this being targeted
  • Shoulder-surfing is a very real security concern, and hackers have been known to place recording devices in computer rooms, enabling them to physically see passwords being entered
  • Restaurants that use a website on which customers can order food need to consider its security. If cybercriminals manage to hack into the site, they will be able to obtain customers’ personal information such as addresses and bank details
  • Create a human firewall by educating your staff
  • Use reputable, recommended providers and suppliers
  • Keep computers away from the front of house
  • Carry out background checks on employees
  • Introduce unique identification numbers for staff
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    The focus of this article is to point out why restaurants are targets for cyber attacks, what information hackers are looking to obtain and to identify what steps can be taken to protect consumer information. Hackers target a restaurant's POS system for the large amount of bank data it may record as well as any online banking occuring in the restaurant. The personal information from employees as well as any app or website utilized by guests, is prone to cyber attacks. The most important solutions rely on conducting background checks on employees and making sure that they are trained on what to look for. Restaurants can also put practices in place that involve using unique employee numbers, keeping computers out of guests' view, and using vendors with a stellar reputation.
Scott Kane

Event Planning - Technology Solutions - Active Network Mobilizes - Successful Meetings - 1 views

  • At one customer's event in January, attendees earned points by using their mobile devices to check in at exhibitors' booths, take surveys, and participate in various networking events - all of which helped the attendees chart their progress during the event, Miller say
  • the company thinks it will offer a service that the company has wanted to include in the mobile event app since it first launched: an efficient e-business card/contact exchange technology. While Active Network has explored the possibility for years, it felt that earlier technologies were not good enoug
  • "There was a leaderboard that allowed them to see how they were doing compared to their friends, colleagues, and peers at the event, and see where they're positioned during the event and beyond it, throughout the year," he says. This also helped the show organizers and exhibitors track attendees' behavior.
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  • n one case, [at a conference education session], a number of people were saying that they weren't clear on a specific topic. We were able to send that speaker back out onto the stage to clarify that point
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    Event management software firm Active Network has launched a new suite of mobile applications for meetings and events that is designed to encourage attendees to engage with meetings' goals and conferences' brands, while helping the executives running them to better and more efficiently respond to attendees' needs. While Active Network has explored the possibility for years, it felt that earlier technologies were not good enough - for example, Bluetooth requires a multi-step device pairing before the exchange, and would drain mobile batteries too fast, says Miller.
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    An Event Management Software firm has launched mobile applications for specific meetings and events to encourage attendees to participate and review certain aspects of the specific event. The company has been in the mobile industry for a few years now and are working their way up the ladder with some pretty large events. The mobile apps the company offers are quite interesting and are a great way to keep the people attending the event involved. In a specific case during a presentation a guest speaker was not fully understood by some people and the attendees were able to review the speaker afterwards saying they didnt totally understand the technology of the app allowed the speaker to come back out and clarify themself. The company is certainly going in the right direction and offers great technological advances to a variety of different fields who host conferences and business events.
jwilc019

Casino Gets Hacked Through Its Internet-Connected Fish Tank Thermometer - 0 views

  • Internet-connected technology, also known as the Internet of Things (IoT), is now part of daily life, with smart assistants like Siri and Alexa
  • But of much greater concern, enterprises are unable to secure each and every device on their network, giving cybercriminals hold on their network hostage with just one insecure device.
  • There's no better example than Mirai, the botnet malware that knocked the world's biggest and most popular websites offline for few hours over a year ago.
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  • Nicole Eagan, the CEO of cybersecurity company Darktrace, told attendees at an event in London on Thursday how cybercriminals hacked an unnamed casino through its Internet-connected thermometer in an aquarium in the lobby of the casino.
  • he hackers exploited a vulnerability in the thermostat to get a foothold in the network. Once there, they managed to access the high-roller database of gamblers and "then pulled it back across the network, out the thermostat, and up to the cloud."
  • compelling reminder that the IoT devices are theoretically vulnerable to being hacked or compromised.
  • Manufacturers majorly focus on performance and usability of IoT devices but ignore security measures and encryption mechanisms, which is why they are routinely being hacked.
  • Therefore, people can hardly do anything to protect themselves against these kinds of threats, until IoT device manufacturers timely secure and patch every security flaws or loopholes that might be present in their devices.
  • The best way you can protect is to connect only necessary devices to the network and place them behind a firewall.
  • educate yourself about IoT products.
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    I found this article fascinating. It shows that no matter how much security we think we have, there will always be someone who is smart enough to hack you. We bring Smart devices into our homes and businesses to make our lives easier, yet these devices make us vulnerable to cyberattacks. In this article it details how a hacker(s) used a Smart thermostat located inside a fish tank to access and pull sensitive data out of a casino. I'll never look at the fancy aquariums in resorts/restaurants the same.
Panpan Xie

How IT Can Go Green | Top Stories | | Hospitality Magazine (HT) - 2 views

  • In the world of information technology (IT), the green movement is taking shape. There are numerous opportunities for IT professionals to take leadership roles in helping their organizations to adopt sustainable practices. Technology is a tool to provide solutions, but regrettably, technology can also be a source of the problem due to factors like energy consumption and the environmental impacts when disposing of obsolete or broken technology (i.e., e-waste). Therefore, we will need to look at situations and technology usage via multiple lenses to try to assess the net impact to determine if the outcomes are truly desirable and positive versus negative. This often requires asking tough questions and looking for possible unintended consequences before decisions are being made
  • Like any business initiative, green IT projects will require strong commitment from an organization’s top management and investment in time and resources at all levels.
  • In order for tourism to prosper, we cannot afford to let our environment erode.
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    Green information technology(IT), referred to as green computing, is a term used to describe the application of automated resources in an efficient manner. Green IT originates with system manufacturers producing environmentally friendly products and encouraging users to adopt eco-friendly practices such as reducing paper usage through minimal printing, operating more efficiently with power management,and exercising proper recycling habits.As global information technology environmental standards continue to expand, it is highly likely that guidelines governing product life span, power consumption and recyclable resources will be in the forefront.
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    This article shares how IT is going green in several areas including hospitality. It speaks to digital marketing, e-waste, and appealing to employees to aid in using technology responsibly. The use of energy saving techniques and energy star products.
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    As our natural resources are being depleted rapidly and technology is changing faster than ever resulting in mountains of "e-waste", I believe the IT industry should focus a vast amount of their efforts in the area of sustainability or going green. In the hospitality and tourism industry maintaining natural resources and cutting down on the consumption of water, energy and paper is an IT issues that we can all support. The focus of this article was about revealing opportunities where IT can go green. Sustainability is good for the environment, the viability of the hospitality industry, the guests, and the bottom line. According to the article, IT leadership needs to take "a leadership role in helping their organization to adopt sustainable practices". Some of the areas where IT can look at going green are as follows (information taken directly from the article): * Using IT responsibly and effectively to reduce energy, water and paper consumption * Deploying effective technology practices such as Energy Star compliance to power down computers automatically after periods of inactivity and server virtualization * Tackling e-waste and deploying recycling technologies to reduce environmental waste and impacts * Digital marketing practices * Marketing strategies to report and promote green practices A commitment of time, money, and resources will be required from all levels of leadership in order for green IT projects to work. Companies have to educate their employees and guests to create awareness, implement practices such as energy audits, device shut downs to force people to use media, and give rewards to get the buy in. Even though the payback of green initiatives may take a long time, the upside is that you are being environmentally conscious and doing the right thing.
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    I highlighted in blue the sections I was most interested in, I found the passage about reducing faxing and photocopying to be most interesting. There is no reason to be so reliant upon these when you can send attachments through your smart phone. Hotels and other properties can unplug these machines to save money on the electric bill. There are otherways to be paperless, for example.The article I spoke of was about how hotels can limit the need to priint itemized bills and reciepts, all charges can be posted right to the mobile app on the smart phone. The mobile app on the smart phone will even unlock and lock your room doors and allow enterance to the spa and fitness center. There won't be a need for plastic room keys anymore either.
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    In hospitality industry, IT technology brings many benefits to us, but it is also a source of pollution when disposing of broken technology. There are many advantages of green IT movement such as reducing energy, water, paper, environmental waste and impacts, etc. Although it has many benefits, green IT projects need support from company's top leaders in both time and resources. The ROI of green IT is a little bit longer than other types of projects, but it has upside potential and intangible benefits. Green IT practices are not contrary with making money, so hoteliers should take measures to lead the organization on its journey to green action.
cjdearmas

IoT Smart Hotels: Technology In The Hospitality Industry - 0 views

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    "As professionals in the IoT (Internet of Things) field continue to innovate creative new smart building solutions, there will be more and more applications available across a variety of different industries. As it becomes easier and more cost-effective to install and operate IoT technology, smart buildings will be the norm. Many industries have already adopted IoT solutions in order to enable robust smart building integration, including healthcare, real estate, education, retail and more. There are also many opportunities for IoT innovation in the hospitality industry. Smart hotels are on the rise, and the benefits of IoT solutions for hotels impact both hotel operators and guests alike. But before exploring IoT in the hotel industry, it's necessary to understand the fundamentals of IoT technology."
hankunli

Atlanta: An Airport Case Study in Trying to Manage Plastic Waste – Skift - 2 views

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    Summary: It is clear that airlines and airports are responsible for plastic waste. The case is in Hartsfield-Jackson Atlanta International Airport, which is one of the busiest airports in the world. The airport has planned to reduce plastic waste to a minimum in recent years. Airlines have taken part in eliminating plastic waste and cooperate with the airports. The airport itself also has done something useful like creating the airport's own recycling and composting facility and viewing plastic waste as resources. Besides, the article also mentioned that cocessionaries and consumers also have responsibility in helping reduce plastic waste in the airport. For concessionaries in Atlanta Airport, they are required to use compostable serviceware. For consumers, they are educated by the airport in reducing waste.
jalipman

Sun, Sand and Cyber: Does the Hospitality Industry Need to Invest in Cybersecurity Now?... - 0 views

  • To ensure businesses are in the best possible position to compete during and long after the Coronavirus pandemic is over, both customers and employees need to be educated on the security measures on offer to feel comforted in this brave new business climate. 
  • For businesses to feel empowered against today’s many challenges, a consistent approach to risk management is absolutely crucial. A CISO with the authority to carry out real change and impart strong governance across the business would be hugely valuable.
    • jalipman
       
      An entity to regulate and update cyber security in order to keep all information safe would be very helpful. But it could be argued that an organization that has access to all systems could pose a larger risk to cyber security than it would negate.
  • These burdens come into sharper focus when you consider the digital environment in which hotels are operating. Individual hotels are often connected to the organization’s national or international network, meaning only one hotel has to be breached before the entire company is at risk of hemorrhaging huge volumes of its data.
    • jalipman
       
      This is a good example of why every hotel needs to be constantly updating and on alert for cyber attacks because if one hotel server is compromised the entire national system is at risk.
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  • Most crucially, a cybersecurity strategy must include a solid plan for Business Continuity and Disaster Recovery in order to prepare for any worst-case scenarios. In the era of COVID-19, incidents of the worst kind are fast emerging and businesses deserve a fighting chance to succeed.
  • The root of this cyber crisis lies in the way hotels are hampered by disparate legacy systems and out-of-date software where breaches are rife for the taking, particularly on hotels’ Point of Sale (POS) systems and other external vendors. Adding to this, hotels often outsource their customer IT connectivity but unfortunately forget to consistently monitor and audit suppliers’ security measures. 
  • Today, the systems used for various functions in a hotel’s back and front operations are manned by employees who are not yet well-equipped to pick up on and counter large-scale cyber-attacks until it’s too late.
    • jalipman
       
      Simply put, hotels are not focusing enough on these attacks and their security systems are made primarily to identify and ongoing attack rather than preemptively stop them.
  • Mobile phones, tables and laptops connected to open networks become a hunting ground for hackers to harvest banking details through card payments. 
    • jalipman
       
      Not only is personal information stored but guests use these open networks for many different things allow hackers a direct link to the guests devices as well.
  • Worth billions of pounds, the hospitality industry is a perfect victim for cyber-criminals. Its make-up of luxury resorts and hotels alongside huge volumes of high net-worth individuals has fast become prey for hacker
  • While financial services and the public sector have been forced to endure an endless stream of cybercrime, the hospitality industry has also become a prime contender for hackers in the wake of its rich data-base. 
    • jalipman
       
      The constant influx of new information makes hospitality company databases prime targets for hackers.
  • No matter the size of the business, inefficient cyber support diverts crucial time from business activities and relationships with customers.
    • jalipman
       
      Not allocating for proper cybersecurity not only puts you at risk but takes away from time you spend on business when you are dealing with potential or ongoing threats that would have been better addressed by a proper cyber security system.
  • With global business fighting relentlessly to survive against the chaotic threat of the Coronavirus, all industries are exposed to criminal cyber-threats, and so the security of highly sensitive data must be handled appropriately.
    • jalipman
       
      In unprecedented times like we are currently going through things like cybersecurity will be put on the back burner in order to deal with issues at hand but this can create environments for cyber attacks.
  • British Airways and Marriott International are two major hospitality companies to be victims of high-profile breaches in recent memory. They serve as a stark reminder of the heavy costs faced when the safety of customers’ data is compromised. 
xiaoyuzhang

ITS Education Asia Article - THE ADVANTAGES OF USING COMPUTERISED ACCOUNTING SOFTWARE - 1 views

  • A typical computerized accounting package will offer a number of different facilities.  These include:- On-screen input and printout of sales invoices - Automatic updating of customer accounts in the sales ledger - Recording of suppliers’ invoices - Automatic updating of suppliers' accounts in the purchases ledger Recording of bank receipts - Making payments to suppliers and for expenses - Automatic updating of the general ledger - Automatic adjustment of stock records - Integration of a business database with the accounting program - Automatic calculation of payroll and associated entries 
  • Computerized accounting programs can provide instant reports for management, for example:- Aged debtors’ summary – a summary of customer accounts showing overdue amounts - Trial balance, trading and profit and loss account and balance sheet - Stock valuation - Sales analysis - Budget analysis and variance analysis - GST/VAT returns - Payroll analysis 
  • the system will require staff to be trained to use new skills, which can make them feel more motivated.
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    This article shows us many advantages of using computerized accounting software. It is useful for managers to manage enterprises through instant reports which were provided by computerized accounting programs. And it also be helpful for financial manager to check the manager's work. The advantages of the computerized accounting software includes: speed, automatic document production, accuracy, up-to-date information, availability of information, management information, GST/VAT return, legibility, efficiency, staff motivation, cost savings, reduce frustration and the ability to deal in multiple currencies easily.
cjdearmas

How hotel chains are tackling the cybersecurity challenge - 1 views

  • With customers getting increasingly tech-savvy and looking for better deals, smarter platforms, and intelligent options when traveling, the hospitality industry is struggling to protect margins.
  • As a result, the industry is undergoing a period of consolidation.
  • This is exactly how Marriott International became the world’s largest hotel chain — it acquired Starwood Hotels & Resorts Worldwide for US$13.6 billion.
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  • However, at the time, due diligence failed to discover that Starwood had fallen victim to a data breach prior to the deal which exposed customer data of 500 million guests and subjected the hotel to penalties from regulatory authorities.
  • For those in the hospitality industry, looking to acquire properties or not, cybersecurity should be something to pay attention to — after all, the risks of not defending against cyberattacks could be catastrophic with regulators tightening the noose on those that fail.
  • The incident, of course, hasn’t dampened spirits at Marriott.
  • “The hotel industry is at risk of attacks, such as malware and ransomware, where criminals try to either steal data or exploit organizations for a pay-off. The majority of these threats come through over email, often in malicious links.
  • Given Marriott’s size and cash reserves, it was able to weather the hit it took in the stock market, compensate (loyal) customers, and cough up the fines levied on it. Others might not.
    • tcale003
       
      When Mariott bought other smaller hotels and added them to their inventory, they were not careful about their cyber-security and there was a data breach. The hotel industry is at risk of being attacked by things such as malware and ransomeware. Hotels need to pay attention to Cyber-security or risk having criminals steal valuable information.
  • Hotels house banks of sensitive
  • Hotels house banks of sensitive
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    email security is a good defense against cyberthreats in the hospitality space because it not only helps fend off attacks but also sensitizes staff to risks in cyberspace and provides them with basic awareness and education.
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    Mariott learned the hard way about the importance of cyber security! By inquiring a hotel for their boutique hotel line, it wasn't until after the fact that they realized that the hotel had been hit by a huge data breach in their system. Luckily, Marriott has the resources and reputation to deal with the issue. But a lot of these smaller hotels do not, so the damage to them could be catastrophic.
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    "The hotel industry is at risk of attacks, such as malware and ransomware, where criminals try to either steal data or exploit organizations" Majority of threats come through over email, often in malicious links. deploying email security is a good defense against cyberthreats in the hospitality space because it helps fend off attacks.
atutt002

Why Klook is using offline events to target Southeast Asia's mobile-first travelers | P... - 0 views

  • large-scale, in-person festivals to attract Southeast Asian travelers to its digital brand
  • more than 150,000 people stopped in for education, entertainment and, most importantly, to purchase Klook products
  • one-third of the attendees bought one of its tours, activities or experiences.
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  • There is also tremendous noise in today’s digital marketplace, and it is down to brands to distinguish themselves from the competition
  • photo zones with backdrops of popular destinations in Japan, Korea, Hong Kong, Europe, Australia and the United States
  • provides discounts for guests that purchase products while at the events and shares offers
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    This article showcases a platform that not only provides online registration but also many different ways for event attendees to interact with each other over the course of the event.
cleon087

Three Ways to Overcome Hotel Accounting Challenges - 3 views

  • Adopting a cloud-based reporting system can offer seamless labor monitoring and management from clock-in to paycheck while giving hoteliers on-demand management of earnings to manage transactions in real time.
  • Adopting an operations management platform that allows hoteliers to import data into one centralized dashboard combines critical accounting and performance data to aid hoteliers in identifying trends and making more informed decisions.
  • . The global travel industry shows no signs of slowing down any time soon, so hotels must incorporate cutting-edge technology to streamline operations, optimize labor management, and access critical data while preparing for the next unexpected event.
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  • Whether the needs are short-term or necessitate a longer plan, hotel-specific accountants can scale on demand to offer the needed expertise and ramp up quickly.
  • oteliers are turning to robust accounting tools and hotel-specific accounting partners to balance these challenges. Below are three ways that smart accounting solutions can address unique needs of hotels.
  • Most hoteliers have access to an array of data sets, including STR reports, PMS data, guest satisfaction surveys, comments, and financial data from multiple properties.
  • Managing payroll is a constant challenge, so it’s critical for hoteliers to have a way to monitor daily labor costs, manage overtime, oversee daily payroll transactions, and have access to simple reporting functions
  • Hotels live or die on the ebb and flow of fluctuations in their business. In-house accounting teams are regularly affected by a variety of foreseeable events such as seasonality, portfolio turn-over, and one-time events, but also unexpected events such natural disasters.
  • fastest growing sectors in the world
  • to threats from multiple fronts
  • ncreased importance on price, quality, and the level of services
    • cleon087
       
      They're looking for more value for their buck and being more critical.
  • can help increase revenue, minimize costs, and maximize profits without affecting service quality.
  • . One hotel can have part-time, full-time, and tipped employees
    • cleon087
       
      This is what makes our business so unique. Every employee, even IT should be prepared for interacting with a guest.
  • Hoteliers may have a difficult time deciphering what story the data is telling and which levers to pull to remedy an issue or to replicate success.
    • cleon087
       
      Sometimes too much data can also be a negative thing. You want to focus on the numbers that are crucial.
  • Adopting an operations management platform that allows hoteliers to import data into one centralized dashboard combines critical accounting and performance data to aid hoteliers in identifying trends and making more informed decisions.
    • cleon087
       
      Receiving the information in one place can really impact the business for the better in order to make better decisions.
  •  
    This article jumps into some challenges facing the hotel industry with respects to accounting. It touches on various topics we have gone through as a course, and ends with an emphasis on technology.
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    Thank you for sharing. I found it a good read as it gives a brief description on some of the different platforms that are out there.
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    The article goes into detail about ways to overcome accounting challenges in the hotel industry, ranging from Cloud based programs to report labor, to having back-up accounting teams as workloads can increase due to seasonality and holiday stays.
  •  
    Due to the changes in the industry the accounting branch of hospitality has had to encounter several changes. They are turning to robust accounting tools and hotel-specific accounting partners in order to figure out all aspects. Accounting information is now mostly online and all digital therefore changes need to be made since the common way of keeping records was papers.
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    Hospitality businesses are becoming more and more profit-focused and guests are thinking that higher prices mean higher level of service. This simply isnt so. Perhaps not all hotels have the same amenities and activities, however, all hotels and resorts should have more or less the same exemplary service so that prices become less of an issue in the future.
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    This article is about the hospitality businesses are becoming more cost- and profit-conscious and guests are placing increased importance on price, quality, and the level of services they receive. These unique challenges require hotels to be nimble, educated, and equipped with the latest technology to streamline processes and drive financial performance. Owners rely more and more on financial benchmarking data to ensure they are getting the most out of each asset and each management contract. Hoteliers are turning to robust accounting tools and hotel-specific accounting partners to balance these challenges.
  •  
    Accounting for hotel properties is the backbone that holds the property to its up filling standard in the hospitality industry. These departments are often faced with major setbacks on a daily bases that require special attention, whether its to balance book, handle unexpected turn overs and natural disasters. However due to many technology advances many properties are installing software that easily and better assists the accounting department from constant overwhelming situations. Systems that allow other department to help with monitoring overtime, payroll and transactions.
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    This article talks about the need for hoteliers to be up to date with technology. By having systems that have all the data in one place, helps owners make better decisions. Also having an accounting system that helps with making decisions and offer the proper tools is imperative. When it comes to accounting it is important to be prepared for the worst case scenario.
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    Although I'm not a 100 percent fan on the cloud base systems, technology is ever changing and i somewhat believe that we should keep up with it providing that it is in out best benefit personally or from a business security point of view. We see how this article reveal to us challenges and how technology helps alleviate some of them.
qszero

Leanpath Celebrates 15 Years of Food Waste Prevention Technology - 0 views

  • The company also introduced Spark, a post-consumer food waste tracking product. Plate waste is tracked through a display monitor that shows diners how much waste has been generated and how they can help prevent it.
  • The Leanpath software now incorporates behavioral science in a way it did not initially.
  • Founded in 2004, Leanpath launched the first automated food waste tracking system. Kitchens are outfitted with tracking stations that include a scale, integrated camera and touchscreen to identify what is being wasted and why.
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  • Celebrating its 15th anniversary, Portland, Ore.-based Leanpath continues to hit milestones in its food waste prevention platform, which can be described as an ecosystem of hardware, software and support that allows foodservice kitchens to track and prevent food waste.
  •  
    This was an interesting article as a while back this was a subject I touched up on once when researching technology for restaurants and I actually didn't think this software technology was this old already. LeanPath pretty much is a technology to help reduce food service organizations reduce their food waste by 50%. With the UN Sustainability goal it calls in the world to reduce their food waste in half by 2030 so LeanPath has set a goal to start a program in providing free or reduced cost hardware/software to qualified resourced constrained educational and non-profit organizations to further expand in this initiative. When they first started it was software that was installed on the PC but now it is cloud based. They started to incorporate behavioral science so instead of just providing numbers and raw data they are incorporating photography to create a deeper environmental impact as one would be more self conscious seeing a pan of wasted food to relate the data than just reading a statistical number of the same result.
nellyvero71

3 Ways to Save More Money with Predictive Staffing - 1 views

  • Imagine a situation where you could consistently save up to 5% on your weekly labor costs.
  • When it comes to saving on labor costs, the data that your POS system and scheduling software generate can help you determine the optimal number of staff members you need at any given time.
  • To get a quick and accurate picture of your labor effectiveness, sales per man hour (SPMH) is a great technique to employ. By calculating how much revenue is generated by a certain number of employees in an hour, you can optimize the staff needed to match your hourly revenue. The higher the productivity of your team, the lower the hours – which results in a lower labor percentage.
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  • To determine your restaurant’s SPMH, divide your projected gross revenue per hour by the total number of employees hours scheduled in the same hour. This information can easily be exported from your smart POS system.
  • Forecasted revenue is one of the most common and accurate ways to ensure staffing at a labor cost percentage that is profitable for you. Revenue forecasting is accomplished by looking at your POS data from past periods to make an educated guess on what your future revenue will be on a weekly, daily or hourly basis.
  • If you have smart employee scheduling software you can automate these forecasts from your POS system and have them match them up with your target labor costs.
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    This article talks about how you can improve your restaurant operations and save money using a POS system. The system helps in Sales per Man Hour and Forecasted Revenue.
anonymous

Eco-friendly baby steps can grow green initiatives - 0 views

  • Ted Turner and restaurant veteran George McKerrow Jr., the co-founders of the 55-unit Ted’s Montana Grill chain,
  • Charlie Ayers, the former executive chef of Google and the owner of sustainability-focused Calafia Café in Palo Alto, Calif
  • one of the most enlightened businesses in the world
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  • challenge is convincing them that being green won’t hurt
    • anonymous
       
      Hurt profits, customer service reviews and experience, and overall efficiency are main concerns here
  • needs to be action at the top of command,
  • 99-percent plastic-free by using paper straws, cornstarch to-go cups and special biodegradable takeout containers
  • within 150 miles
    • anonymous
       
      small carbon footprint
  • sustainability mission to be reflected in its construction and decor, which involved the use of recycled Sheetrock, floorboards and acoustic panels along with reclaimed barn wood and a chandelier made from old milk bottles
  • energy-efficient lighting and low-flow toilets
  • People ask for out-of-season fruits and vegetables, and I explain why we don’t do it. That education is essential to get people to buy into the idea.”
    • anonymous
       
      SO IMPORTANT
  • We should phase out the subsidies. If we did away with fossil fuel subsidies, it would make wind, solar and geothermal energy more competitive, which is cheaper than subsidizing those industries.”
    • anonymous
       
      Looking at more of a federal/ national level rather than just independent restaurants
  • energy-efficient light bulbs. At Ted’s Montana Grill, that switch ended up saving the restaurant company $80,000 in the first year alone. —
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    Ted Turner, George McKerrow Jr, and Charlie Ayers led a panel discussing the local and national benefits of making eco-friendly changes at restaurants. While there is a strong push from customers to eat at sustainable restaurants, "the challenge is convincing them (the restaurants) that being green won't hurt profits." The easiest baby step that seems to have the most ROI is simply changing the lighting in the restaurant to energy-efficient light bulbs. At Ted's Montana Grill, this switch saved his company $80,000 in the first year. Other small changes to consider would be to move to plastic-free straws and biodegradable takeout containers. But those things cost money and may be out of reach for many restaurants. Some places are taking it a step further and incorporating sustainable materials into the restaurant design and decor. The last major suggestion from this panel is a large scale shift in fossil fuel subsidies. If those can be removed, green energy can become a more competitive field and thus offer restaurants another alternative and opportunity to become green.
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