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Contents contributed and discussions participated by denisedantas

denisedantas

Have human resource information systems evolved into internal e‐commerce? | W... - 0 views

  • The purpose of this paper is to discuss the impact of technology on the human resources (HR) function in organizations, in general, and in hospitality firms, in particular.
  • The literature clearly points to a substantial incorporation of technology in HR operations, to the extent that human resource information systems (HRIS) are perceived today as internal e‐commerce.
  • – The review particularly raises the importance of managerial commitment to the successful performance of HRIS in organizations.
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  • By providing a state‐of‐the‐art review on the potential contribution of HRIS to the industry, and elaborating on critical issues related to the topic, the paper can be of value for both HR educators and practitioners.
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    This article is about a research that has been done to support the hypothesis of the importance of Human Resource Information System in organizations, especially in the hospitality industry. It shows why the human resource information system (HRIS) are perceived today as an internal e-commerce. It clear points saying why the HRIS are not being used in their full potential, thus should be addressed at the managerial level. It provided a potential contribution of HRIS to the hospitality & tourism industry.
denisedantas

Energy Efficiency for Hotels - 0 views

  • The benefits of energy conservation apply to the bottom line of business but extend beyond money into the realm of image, industry reputation, general conservation and social responsibility.
  • Competition in the world of hospitality requires more than a clean room and sparkling service. Guests are acutely aware of the world of carbon footprints, energy usage and eco-friendliness.
  • Studies show people will consistently seek and pay more for a hotel that consciously treats the environment kindly.
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  • The studies and statistics coalesce to indicate that saving energy matters for a business, financially and in other ways.
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    This article gives guidance on how to turn traditional into green hotels. It is about energy efficiency and how it can be improved in many ways affecting direct the physical plant of the company. It contains data with charts to explain in detail how energy efficiency affects expenses and costs structures, and how a business impact the environment. This article shows that improvements are estimated to yield savings in all areas, but the three most important are: 1) Heat and air conditioning; 2) Hot water; and 3) Lighting.
denisedantas

Email Marketing 101 for Tourism Business - 0 views

  • Email Marketing is one of the best advertising sales tools around.
  • Integrate this with social networks and the return is even higher.
  • The first tool that you will need is a bulk email host. Your normal email client (probably the provider who hosts your website) will have restrictions on the number of emails that you can send per day.
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  • The first thing you do when you have the power of email marketing at hand, assuming you have a customer mailing list that is up to date and you can segment the different types of customers, is to send them an email.
  • Once you have created a successful format, stick to it, however always keep an open mind to new developments that your readers are sensitive to. This, in turn, will help you to develop trustworthy relationships and in future exponentially grow your mailing lists.
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    This article highlights the email marketing as one of the most important and best advertisement tool for the hospitality business. It tells you how to get started when your company wants to reach consumers electronically, advertising their deals, products, and services. It talks about the limitations, such as the restrictions on the number of emails send per day giving the right solutions and the channels to get the right service. This article is very interesting! It shows you how to build an effective electronic marketing strategy that leads to success, from the very beginning to the very end.
denisedantas

How to Successfully Migrate to Your Next Event Management Software - 0 views

  • Transitioning to a new event management software (EMS) solution can be an exciting, but also an overwhelming experience for event planners. Check out these tips to make your EMS migration a smooth one.
  • If you are in the market for a new EMS provider
  • Maybe you’ve outgrown them, or your tools are no longer working together. Maybe you’re not satisfied with their current offerings or customer service. Or perhaps you simply just want a more high-tech or budget-friendly solution.
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  • there are several important items you should ask yourself before striking a deal and signing a contract.
  • Overall, migrating to new software doesn’t have to be difficult as long as you take the time to cultivate a detailed plan from beginning to end.
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    This article is about migration, tips for companies when transitioning from the old to the new event management software. It talks about the steps that companies should take in all stages of migration. It shows what to consider when thinking about an upgrade for a better system. It guides event planners in the migration process since the beginning, step by step. This article gives tips and guidance helping to identify the perfect software for your company when the company is ready for changing to a better event management system. This article is very helpful!
denisedantas

Cybersecurity Tactics for a Hotel Industry that's Under Siege - 0 views

  • Credit card fraud and identity theft should remain high on the hotel and lodging industry’s radar. Just ask Starwood Hotels & Resorts Worldwide (including their Westin, Sheraton and W Hotel brands), Hilton, Hyatt and the Trump Hotel Collection, all of which were victims of highly publicized, major breaches in the hospitality industry last year. 
  • Hotels need a ‘toolbelt’ of various security technologies that can be used to prevent malicious attacks. A managed firewall is essential, blocking dangerous traffic from coming onto the network and preventing sensitive data from being exfiltrated, or sent, to the hackers.
  • In the breaches mentioned above, point-of-sale (POS) systems were attacked and malware launched to acquire cardholder names, credit card numbers and expiration dates.
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  • It can be difficult and expensive to hire and retain an IT security team
  • One way to implement these advanced toolsets includes outsourcing to a managed security firm specializing in this type of service
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    This article talks about the weakness and vulnerability of POS systems involving safety. It mentions the security breach that few companies, such as Starwood Hotels & Resorts Worldwide (including their Westin, Sheraton and W Hotel brands), Hilton, Hyatt and the Trump Hotel, faced last year (2016) involving credit card fraud and identity theft through their POS systems. It mentions how point-of-sale (POS) systems are not complete safe and how vulnerable they are because they are constantly in use and aren't always patched, updated, or protected from vulnerabilities as frequently as required. It suggests that enterprises should outsource their cyber security management to minimize costs, considering that is extremely expensive to hire and retain IT security team.
denisedantas

The Top Technology Investments for Restaurants in 2017 - 0 views

  • At Hospitality Technology’s 2016 Restaurant Executive Summit, restaurant operators and executives came together to discuss the top restaurant technology investments for 2017
  • In breakout sessions at the summit, restaurant operators shared their experiences in choosing and implementing technology investments that better engage guests:
  • Restaurant operators who have been slow to adopt new technologies are under pressure to catch up or risk losing business to the competition.
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  • Many see analytics, loyalty and payment technology investments as critical enablers to better guest experiences and profitable, repeat visits.
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    This article focuses on technology investments related to restaurants. It talks about decisions made and experiences shared by restaurant operators and executives that gathered together at the Hospitality Technology's 2016 Restaurant Executive Summit. They discussed the top technology investments for the following year, 2017. Analytics, loyalty programs, and mobile payment were the key focus area. I believe that all restaurant operators should adopt and implement the latest technologies or will fail behind the competition.
denisedantas

Why You Should Not Outsource Your Hotel's Accounting | By David Lund - Hospitality Net - 0 views

  • Outsourcing your hotel accounting is an unintelligent move
  • One good thing that comes from outsourcing is being trendy. Many brands are doing it and it is the trendy thing to do.
  • A negative aspect of outsourcing is the reduced level of service.
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  • I said I was going to alternate between the pros and cons. The second pro is cost savings.
  • Another very negative result of outsourcing the accounting function is brain drain and the resulting challenge it creates in succession planning.
  • On the positive side, another idea about outsourcing accounting is the creation of a different kind of finance and accounting leader;
  • If you are thinking of outsourcing your accounting, think again. It is not a good decision. It will cost you dearly and your investment will suffer.
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    This article provides an overview of the importance for hotels to have a centralized function and not outsourcing the hotel accounting, meaning that hotels should not use a third party provider. Companies are compelled to change, to innovate, and in need to keep up with the competition. It says that some hoteliers are choosing to outsource because is trendy, but not always function in their best interest. This article emphasizes the pros and cons, but mostly all the negative results of outsourcing, using other companies to do the work that should be centralized.
denisedantas

Best POS Systems of 2017 - Reviews & Pricing - 0 views

  • There are many reasons why any business could benefit from switching to a POS solution. One of the best reasons is for accounting purposes.
  • In short, Point Of Sale equipment can lower the cost of doing business while improving productivity at the same time. 
  • While many POS companies argue that their devices are suitable for any business with a product or service, POS companies are most popular for the retail and restaurant industries.
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  • For restaurants, you can equip your staff with POS devices which allow them to take orders tableside and then send them directly to the kitchen wirelessly, utilizing a cloud POS system.
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    This article gives you 8 of the best choices of POS systems linked to their websites, so you can explore the options and compare. It suggests recommendations on choosing the proper POS system based on experts' reviews. It shows the many reasons why businesses would benefit when choosing a POS system over a traditional cash register. It says that any business would benefit from POS systems, but it suits better the retail and restaurant industry. I think POS system is perfect for restaurants!
denisedantas

5 Advantages of Property Management System You Can't Miss - WhaTech - 0 views

  • With the help of property management systems hotels have been able to improve their quality and standard.
  • Being web based adds to their functionality and makes them the perfect choice for properties of any kind.
  • If you are planning to acquire one such web based application know the advantages of property management systems and be completely sure you are getting the right thing.
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    This article is concise, yet very informative. It refers to at least 5 of the advantages that Property Management System brings to a hotel. The web-based software provides support to any kind of hotel: small, medium, and large. Cost effective solutions is number one benefit. It is easily acquired and fit any budget. It talks about other benefits, such as web based system, graphical interface that is easy to use and easily located, multiple module modes that enhances the features of the PMS, and multi-language and multi-currency support. It is persuasive showing that acquiring PMS is the best and right thing to do!
denisedantas

How IT Can Go Green | Top Stories | | Hospitality Magazine (HT) - 1 views

  • In the world of information technology (IT), the green movement is taking shape.
  • Technology is a tool to provide solutions, but regrettably, technology can also be a source of the problem due to factors like energy consumption and the environmental impacts when disposing of obsolete or broken technology (i.e., e-waste).
  • Like any business initiative, green IT projects will require strong commitment from an organization’s top management and investment in time and resources at all levels.
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  • Clearly, hotels and resorts are in the business of making money, but they must do so in a conscientious manner
  • The environmental focus is here to stay and must be embraced.
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    This article emphasizes the positive and negative aspects of the hospitality industry adopting to sustainable practices. It recognizes that this industry is in the business of making money, while appoints the importance of doing so conscientiously, respecting the environment. It shows the steps that the organizations should take on its journey to action. I believe that sustainability should be a business imperative and not a lifestyle choice, as the sustained interest among consumers in tourism products and services are continuously increasing. That should be beneficial for the organization, positively affecting the operating revenue.
denisedantas

The Growth of e-Commerce and Hospitality Marketing | Smartling - 0 views

  • The growth of e-commerce has had a dramatic effect on travel and hospitality marketing.
  • Today’s travelers rely more on travel apps and websites to conduct their own research and compare prices.
  • E-commerce companies have numerous opportunities to grow in the years ahead. However, smart planning to serve international markets is key.
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  • As consumers increasingly ditch the middleman in favor of conducting their own travel research, it is important to keep up and offer them helpful, localized, translated content that will inspire them to make the leap and confirm their travel plans—with you.
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    This article talks about the importance of electronic business and the new advances that affect the way that business is done; the growth of sites is changing the way consumers buy travel and hospitality services. As a result, marketers are changing strategies to become successful in this very competitive environment, differentiating themselves offering a wider range of localized content assets in many languages to reach consumers globally. Smart planning and optimizing mobile applications to serve the international markets are the keys that lead to success.
denisedantas

How the hospitality industry will profit from the IoT | Network World - 0 views

  • The hospitality industry is not immune to this evolution, and, in fact, it is well positioned to benefit from IoT. That’s because the industry is poised to improve the customer experience while simultaneously reducing costs.
  • Many hotels already use IoT to control in-room thermostats.
  • When hospitality more closely embraces IoT, hotels can improve the guest experience and lower costs, and when done right, they can avoid interfering negatively in a guest’s stay.
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    This article talks about how IoT (Internet of Things) can be effective and efficient on hotels operations. It mentions many ways that the hotel can improve the guest experience while lowering the costs. Many hotels are already using IoT. I believe that all hotels should use IoT to improve customer satisfaction while reducing the costs. That shows how telecommunications can advantage the hospitality industry.
denisedantas

Software as a Service? Better Focus on the Service! | By Jos Schaap - Hospitality Net - 3 views

  • Software as a Service is just that - a service. It is a distribution model whereby a software development company can license and deliver its product to clients via the Internet.
  • In the hotel industry, the introduction of a SaaS solutions combined with mobile usability is creating a new world of customer interaction and relationship building.
  • In concert with the management of a SaaS solution is the support of the software.
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  • This would never have been possible just five years ago. Software as a Service is gaining momentum month to month, year to year and it will continue to do so.
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    This article emphasizes the importance of SaaS (Software as a Service) to the hospitality industry. This model allows companies to deliver services via the internet, thus decreasing the costs and the failure rate in the software services and the product distribution. This application is creating a new model of customer interaction and relationship building as the mobile usability is constantly increasing into the hotel and travel industry. The SaaS solution distributed via the internet eliminates the physical need for indirect distribution because it is not physically distributed and can be delivered almost instantaneously. This article talks about the impact that this system causes to the hotel's operation. This system can anticipate problems and proactively addresses and fixes the issues via the support and monitoring team that is immediately available investigating and rectifying the issues promptly. Among the many benefits that SaaS brings to the hotel's operations, one very important benefit is that the executive team can keep an eye on the operations and even make changes when they are off-property through cloud-based access. The SaaS implementations would give hoteliers more control on the relationship with their technology provider and SaaS gives this to them. I feel this program is really valuable for people in the hotel industry.
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