Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by jnoll001

Contents contributed and discussions participated by jnoll001

jnoll001

What is Eventbrite and How Does It Work? - 0 views

  •  
    Here is an article that discusses an event management software that I first used with SoBe WFF. It has hit more popularity as of late, and FIU uses it regularly as a University.
jnoll001

Facial recognition technology coming to Las Vegas Strip Casinos - 1 views

  •  
    Here is a great article that dives into a topic that is highly controversial in its sense of invasion of privacy. As such most casinos won't discuss if they use the technology. Facial Recognition. Although you might think it is only geared towards security, the article discusses how the technology can be used beyond that purpose.
jnoll001

Three Ways to Overcome Hotel Accounting Challenges - 3 views

  •  
    This article jumps into some challenges facing the hotel industry with respects to accounting. It touches on various topics we have gone through as a course, and ends with an emphasis on technology.
jnoll001

The Future of The Restaurant POS: An Interview with the Experts - 3 views

  •  
    Here is a great article that explores the future of POS systems by interviewing an industry professional. The article delves into some great topics including the future is mobile iPad based systems, and it goes on to describe the rationale behind it. The article continues into the many benefits of a mobile POS versus a traditional, and even not having one at all. The article closes with the speculation that the long term future could be a POS system that all customers have on their mobile devices that never leaves their side, an interesting concept to consider.
jnoll001

Hotels are right to be obsessed with direct bookings - 4 views

  •  
    Excellent article touching on this weeks topic of GDS.
jnoll001

The connected hotel - 0 views

  • tech-savvy, mobile-first millennials expected to represent half of all travellers by 2025
    • jnoll001
       
      More hospitality companies will find they will need to appeal to millennials.
  • Marriot hotels has been using VR for a number of years – its Teleporter program was set up to take potential guests to all corners of the globe through a fully-immersive, 4D sensory experience. 
  • A digital, "living" wall greets guests and provides an interactive "virtual concierge" via the hotel's Discovery Portal – a digital alcove with hologram projections on the floor and a screen on the wall. Standing on the holograms activates content that helps guests explore the local area
  • ...5 more annotations...
  • using a smartphone to unlock a hotel door.
  • Hilton, Hyatt and Starwood have been experimenting with smartphones as room keys by offering guests the ability to check in and unlock their doors through mobile apps using Bluetooth wireless communication.
  • Expanded smartphone applications include 'hyper-personalization' features such as choosing your favored room and even (using applications such as Google's NEST technology)
  • TUI Smartbands​ not only replace the need for a room key, but allow guests to control the air conditioning and lighting in their room – something TUI says encourages sustainable tourism by better managing energy and resources – and make contactless payments for services such as drinks or entertainment.
  • Stickers embedded with RFID sensors are being used in Aloft hotels in the USA and hidden under carpets near the bed. Triggered by movement and weight, they will sense when a guest wakes up in the middle of the night and put the bathroom light on. These same stickers can also be attached to room service trolleys and, when left outside a room, a sensor hidden near the door will alert housekeeping to come and clear it away.
  •  
    The connected hotel is here. Gearing towards millennials will be a fact of survival by 2025. Even though some of the technology listed has been used for some time, we can see here examples of the expansion of some of it. The most fascinating technology from this article is the RFID floor sensors placed under rugs. This is a new concept to be, but one that makes total sense and is used in two applications in the article.
chefaroy

"Future Hotel" - 11 views

alibaba future hotel AI automation tech
started by chefaroy on 12 May 19 no follow-up yet
  • jnoll001
     
    Adam, Really cool article. How do you think consumers might respond to robotic receptionists? Seems like a good opportunity to put "homegrown technologies" on display.
jnoll001

Hackers steal casino's customer data via connected fish tank | Internet of Business - 4 views

  • According to a post from www.bestuscasinos.org, rather than gaining access to the vault of the unnamed establishment, hackers were able to pinch the casino’s high-roller database after gaining access to its network via the smart thermostat in a fish tank in the lobby.
  • “The attackers used [the connected thermostat] to get a foothold in the network,” said Eagen. “They then found the high-roller database and then pulled that back across the network, out the thermostat, and up to the cloud.”
  • “There’s a lot of IoT devices – everything from thermostats, refrigeration systems, and HVAC systems, to people who bring their Alexa devices into the offices. There’s just a lot of IoT. It expands the attack surface and most of this isn’t covered by traditional defences,”
  •  
    I find this to be an incredibly fascinating story, and borderline embarrassing for the company involved. However, it highlights just how something as simple as a connected thermostat within a casino fish tank left an organization vulnerable to a data breach. Additionally, I see this foreshadowing the immense importance IT infrastructure security will play within organizations in our time.
chefaroy

WeChat in China - 14 views

software technology mobile
started by chefaroy on 07 May 19 no follow-up yet
  • jnoll001
     
    But what privacy measures are in Place considering the measures China has been going to these days for monitoring activities. Another moment like in the first lecture of "Does the average user really care?". Great article!
1 - 9 of 9
Showing 20 items per page