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Increasingly, undergraduates are not prepared adequately in any academic area but often arrive with strong convictions about their abilities.

It has become difficult to give students honest feedback.

As the college-age population declines, many tuition-driven institutions struggle to find enough paying customers to balance their budgets. That makes it necessary to recruit even more unprepared students, who then must be retained, shifting the burden for academic success away from the student and on to the teacher.

Although a lot of emphasis is placed on research on the tenure track, most faculty members are not on that track and are retained on the basis of what students think of them.

Students gravitate to lenient professors and to courses that are reputedly easy, particularly in general education.

It is impossible to maintain high expectations for long unless everyone holds the line in all comparable courses—and we face strong incentives not to do that.

Formerly, full-time, tenured faculty members with terminal degrees and long-term ties to the institution did most of the teaching. Such faculty members not only were free to grade honestly and teach with conviction but also had a deep understanding of the curriculum, their colleagues, and the institutional mission. Now undergraduate teaching relies primarily on graduate students and transient, part-time instructors on short-term contracts who teach at multiple institutions and whose performance is judged almost entirely by student-satisfaction surveys.

Contingent faculty members, who are paid so little, routinely teach course loads that are impossible to sustain without cutting a lot of corners.

Many colleges are now so packed with transient teachers, and multitasking faculty-administrators, that it is impossible to maintain some kind of logical development in the sequencing of courses.

Students may be enjoying high self-esteem, but college teachers seem to be suffering from a lack of self-confidence.

Many reform efforts, from reducing class size to improving reading instruction, have devolved into fads or been implemented with weak fidelity to their core intent. The 21st century skills movement faces the same risk.

some of the rhetoric we have heard surrounding this movement suggests that with so much new knowledge being created, content no longer matters; that ways of knowing information are now much more important than information itself. Such notions contradict what we know about teaching and learning and raise concerns that the 21st century skills movement will end up being a weak intervention for the very students—low-income students and students of color—who most need powerful schools as a matter of social equity.

First, educators and policymakers must ensure that the instructional program is complete and that content is not shortchanged for an ephemeral pursuit of skills

Second, states, school districts, and schools need to revamp how they think about human capital in education—in particular how teachers are trained

inally, we need new assessments that can accurately measure richer learning and more complex tasks

Skills and knowledge are not separate, however, but intertwined.

In some cases, knowledge helps us recognize the underlying structure of a problem.

At other times, we know that we have a particular thinking skill, but domain knowledge is necessary if we are to use it.

if skills are independent of content, we could reasonably conclude that we can develop these skills through the use of any content. For example, if students can learn how to think critically about science in the context of any scientific material, a teacher should select content that will engage students (for instance, the chemistry of candy), even if that content is not central to the field. But all content is not equally important to mathematics, or to science, or to literature. To think critically, students need the knowledge that is central to the domain.

The importance of content in the development of thinking creates several challenges

first is the temptation to emphasize advanced, conceptual thinking too early in training

Another curricular challenge is that we don't yet know how to teach self-direction, collaboration, creativity, and innovation the way we know how to teach long division.

But experience is not the same thing as practice. Experience means only that you use a skill; practice means that you try to improve by noticing what you are doing wrong and formulating strategies to do better. Practice also requires feedback, usually from someone more skilled than you are.

We must plan to teach skills in the context of particular content knowledge and to treat both as equally important.

education leaders must be realistic about which skills are teachable. If we deem that such skills as collaboration and self-direction are essential, we should launch a concerted effort to study how they can be taught effectively rather than blithely assume that mandating their teaching will result in students learning them.

teachers don't use them.

Even when class sizes are reduced, teachers do not change their teaching strategies or use these student-centered method

these methods pose classroom management problems for teachers.

These methods also demand that teachers be knowledgeable about a broad range of topics and are prepared to make in-the-moment decisions as the lesson plan progresses.

constant juggling act

greater collaboration among teachers.

But where will schools find the release time for such collaboration?

professional development is a massive undertaking.

Unfortunately, there is a widespread belief that teachers already know how to do this if only we could unleash them from today's stifling standards and accountability metrics. This notion romanticizes student-centered methods, underestimates the challenge of implementing such methods, and ignores the lack of capacity in the field today.

The first challenge is the cost.

measures that encourage greater creativity, show how students arrived at answers, and even allow for collaboration.

less jargon

thesaurus-itis

While the students are ending up with As, many of them are doing so only because they redid assignments that were judged not sufficient to the task on the first try

didn't complain,

They reworked their essays,

"peer pressure

changed the dynamic from "a single teaching-student interaction to multiple teacher-student/student-student interactions

equal plane."

I wanted to give the feedback." But reducing the feedback to a letter grade? "It's intellectually stultifying.

always evolving

We have to keep developing our capabilities and avoid falling behind.

no matter how well prepared people are in their formative years, few can achieve and maintain their best performance on their own.

outside ears, and eyes, are important

For decades, research has confirmed that the big factor in determining how much students learn is not class size or the extent of standardized testing but the quality of their teachers.

California researchers in the early nineteen-eighties conducted a five-year study of teacher-skill development in eighty schools, and noticed something interesting. Workshops led teachers to use new skills in the classroom only ten per cent of the time. Even when a practice session with demonstrations and personal feedback was added, fewer than twenty per cent made the change. But when coaching was introduced—when a colleague watched them try the new skills in their own classroom and provided suggestions—adoption rates passed ninety per cent. A spate of small randomized trials confirmed the effect. Coached teachers were more effective, and their students did better on tests.

they did not necessarily have any special expertise in a content area, like math or science.

The coaches let the teachers choose the direction for coaching. They usually know better than anyone what their difficulties are.

teaches coaches to observe a few specifics: whether the teacher has an effective plan for instruction; how many students are engaged in the material; whether they interact respectfully; whether they engage in high-level conversations; whether they understand how they are progressing, or failing to progress.

must engage in “deliberate practice”—sustained, mindful efforts to develop the full range of abilities that success requires. You have to work at what you’re not good at.

most people do not know where to start or how to proceed. Expertise, as the formula goes, requires going from unconscious incompetence to conscious incompetence to conscious competence and finally to unconscious competence.

The coach provides the outside eyes and ears, and makes you aware of where you’re falling short.

So coaches use a variety of approaches—showing what other, respected colleagues do, for instance, or reviewing videos of the subject’s performance. The most common, however, is just conversation.

“What worked?”

“How could you help her?”

“What else did you notice?”

something to try.

three colleagues on a lunch break

Good coaches, he said, speak with credibility, make a personal connection, and focus little on themselves.

“listened more than they talked,” Knight said. “They were one hundred per cent present in the conversation.”

coaching has definitely changed how satisfying teaching is

trying to get residents to think—to think like surgeons—and his questions exposed how much we had to learn.

a whole list of observations like this.

one twenty-minute discussion gave me more to consider and work on than I’d had in the past five years.

watch other colleagues operate in order to gather ideas about what I could do.

routine, high-quality video recordings of operations could enable us to figure out why some patients fare better than others.

I know that I’m learning again.

It’s teaching with a trendier name. Coaching aimed at improving the performance of people who are already professionals is less usual.

modern society increasingly depends on ordinary people taking responsibility for doing extraordinary things

coaching may prove essential to the success of modern society.

We care about results in sports, and if we care half as much about results in schools and in hospitals we may reach the same conclusion.

Online learning allows for flexibility of access, from anywhere and usually at anytime—essentially, it allows participants to collapse time and space (Cole, 2000)—however, the learning materials must be designed properly to engage the learner and promote learning.

Cognitive psychology claims that learning involves the use of memory, motivation, and thinking, and that reflection plays an important part in learning.

The development of effective online learning materials should be based on proven and sound learning theories.

Early computer learning systems were designed based on a behaviorist approach to learning. The behaviorist school of thought, influenced by Thorndike (1913), Pavlov (1927), and Skinner (1974), postulates that learning is a change in observable behavior caused by external stimuli in the environment (Skinner, 1974).

Therefore, before any learning materials are developed, educators must, tacitly or explicitly, know the principles of learning and how students learn.

Constructivist theorists claim that learners interpret information and the world according to their personal reality, and that they learn by observation, processing, and interpretation, and then personalize the information into personal knowledge (Cooper, 1993; Wilson, 1997).

The design of online learning materials can include principles from all three. According to Ertmer and Newby (1993), the three schools of thought can in fact be used as a taxonomy for learning. Behaviorists' strategies can be used to teach the “what” (facts), cognitive strategies can be used to teach the “how” (processes and principles), and constructivist strategies can be used to teach the “why” (higher level thinking that promotes personal meaning and situated and contextual learning).

The behaviorist school sees the mind as a “black box,” in the sense that a response to a stimulus can be observed quantitatively, totally ignoring the effect of thought processes occurring in the mind.

Learners should be told the explicit outcomes of the learning so that they can set expectations and can judge for themselves whether or not they have achieved the outcome of the online lesson. 2.  Learners must be tested to determine whether or not they have achieved the learning outcome. Online testing or other forms of testing and assessment should be integrated into the learning sequence to check the learner's achievement level and to provide appropriate feedback. 3.  Learning materials must be sequenced appropriately to promote learning. The sequencing could take the form of simple to complex, known to unknown, and knowledge to application. 4.  Learners must be provided with feedback so that they can monitor how they are doing and take corrective action if required.

Cognitivists see learning as an internal process that involves memory, thinking, reflection, abstraction, motivation, and meta-cognition.

Online instruction must use strategies to allow learners to attend to the learning materials so that they can be transferred from the senses to the sensory store and then to working memory.

Online learning strategies must present the materials and use strategies to enable students to process the materials efficiently.

information should be organized or chunked in pieces of appropriate size to facilitate processing.

Use advance organizers to activate an existing cognitive structure or to provide the information to incorporate the details of the lesson (Ausubel, 1960).

Use pre-instructional questions to set expectations and to activate the learners' existing knowledge structure.

Use prerequisite test questions to activate the prerequisite knowledge structure required for learning the new materials.

To facilitate deep processing, learners should be asked to generate the information maps during the learning process or as a summary activity after the lesson (Bonk & Reynolds, 1997).

The cognitive school recognizes the importance of individual differences, and of including a variety of learning strategies in online instruction to accommodate those differences

The Kolb Learning Style Inventory (LSI) (Kolb, 1984) looks at how learners perceive and process information, whereas the Myers-Briggs Type Indicator (Myers, 1978) uses dichotomous scales to measure extroversion versus introversion, sensing versus intuition, thinking versus feeling, and judging versus perception. In the following discussion, we consider the Kolb Learning Style Inventory.

Attention: Capture the learners' attention at the start of the lesson and maintain it throughout the lesson. The online learning materials must include an activity at the start of the learning session to connect with the learners. Relevance: Inform learners of the importance of the lesson and how taking the lesson could benefit them. Strategies could include describing how learners will benefit from taking the lesson, and how they can use what they learn in real-life situations. This strategy helps to contextualize the learning and make it more meaningful, thereby maintaining interest throughout the learning session. Confidence: Use strategies such as designing for success and informing learners of the lesson expectations. Design for success by sequencing from simple to complex, or known to unknown, and use a competency-based approach where learners are given the opportunity to use different strategies to complete the lesson. Inform learners of the lesson outcome and provide ongoing encouragement to complete the lesson. Satisfaction: Provide feedback on performance and allow learners to apply what they learn in real-life situations. Learners like to know how they are doing, and they like to contextualize what they are learning by applying the information in real life.

Online strategies that facilitate the transfer of learning should be used to encourage application in different and real-life situations.

Constructivists see learners as being active rather than passive.

it is the individual learner's interpretation and processing of what is received through the senses that creates knowledge.

“the process of using a prior interpretation to construe a new or revised interpretation of the meaning of one's experience in order to guide future action” (p. 12).

Learning should be an active process. Keeping learners active doing meaningful activities results in high-level processing, which facilitates the creation of personalized meaning. Asking learners to apply the information in a practical situation is an active process, and facilitates personal interpretation and relevance.

Learners should construct their own knowledge rather than accepting that given by the instructor.

Collaborative and cooperative learning should be encouraged to facilitate constructivist learning (H

When assigning learners for group work, membership should be based on the expertise level and learning style of individual group members, so that individual team members can benefit from one another's strengths.

  Learners should be given control of the learning process

Learners should be given time and opportunity to reflect.

Learning should be made meaningful for learners. The learning materials should include examples that relate to students, so that they can make sense of the information.

Learning should be interactive to promote higher-level learning and social presence, and to help develop personal meaning. According to Heinich et al. (2002), learning is the development of new knowledge, skills, and attitudes as the learner interacts with information and the environment. Interaction is also critical to creating a sense of presence and a sense of community for online learners, and to promoting transformational learning (Murphy & Cifuentes, 2001). Learners receive the learning materials through the technology, process the information, and then personalize and contextualize the information.

Figure 1-6. Components of effective online learning.

Behaviorist strategies can be used to teach the facts (what); cognitivist strategies to teach the principles and processes (how); and constructivist strategies to teach the real-life and personal applications and contextual learning. There is a shift toward constructive learning, in which learners are given the opportunity to construct their own meaning from the information presented during the online sessions. The use of learning objects to promote flexibility and reuse of online materials to meet the needs of individual learners will become more common in the future. Online learning materials will be designed in small coherent segments, so that they can be redesigned for different learners and different contexts. Finally, online learning will be increasingly diverse to respond to different learning cultures, styles, and motivations.

Online instruction occurs when learners use the Web to go through the sequence of instruction, to complete the learning activities, and to achieve learning outcomes and objectives (Ally, 2002; Ritchie & Hoffman, 1997).