"The least credible source not surprisingly was vendors themselves, pointing to the need for vendors to:
Receive third party validation and leverage content, especially from trusted analysts and pundits
Use social media such as blogs that contain advice and peer communities and groups to gain more trust"
One of the challenges in ROI is the incremental value of each touch in the purchase funnel / process; Agent-based modeling is one of the tactics used to overcome the focus on LTA most marketers are focused on
"What started as three lines of simple text has evolved into ads that are multimedia-rich, location-aware and socially-amplified."
It really is becoming the Golden Age of marketing - hundreds of ways to touch the consumer dozens of time without brand fatigue
Forrester has just published this report and the people at Personal.com are making it available.
This is a growing issue that now is seeing validation - marketers pay heed and ignore at your peril!
Facebook is by far the largest in the SNS space globally, but businesses cannot ignore the consumers preference in which ever market they want to pursue. Here's a great commentary on what Facebooks' competition is like in Vietnam
MeasureUp is getting closer. I hope to see you there. With the addition of social media, this conference will help you in implementing the right marketing strategies across traditional and social media.
Awesome! As far as tactics, blogger relations rank as most effective, but also most difficult - developing an Influencer program is an example of a matured program for companies
Interesting article. What's missing is the cost of an unsubscribe or an email junk mail designation (by the user). These costs though have more to do with the email marketing, then the address, but are nevertheless expensive.
Great article from Michael Wolfe. He is definitely one of the world's best marketing measurement gurus. Worth a look on how he is measuring the impact of social media.
Three of the most important features of the new (1) Twitter brand pages are the expanded header image area, (2) the inclusion of a "featured Tweet" and (3) the ability to separate out a brand's @replies and @mentions.