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IT Investments: 5 Common Mistakes - 0 views

www.informationweek.com/...1316974 technology hospitality software investment
shared by anonymous on 22 Oct 19 - No Cached
  • As companies grow and their finances improve, smart management teams often look to invest in technologies that improve operations, worker productivity, and market knowledge.
  • If you haven't done a big IT project in a while, the benefits can be significant, but the risks are higher than many other types of investments.
  • People spend too much time building a detailed business case and associated financials that look great but have really bad assumptions.
    • anonymous
      anonymous on 22 Oct 19
       
      Bad financials and business cases: Everything need to be clear and understandable. Because such projects are expensive you can do a reality base-lining so you can be able to compare and contrast.
  • ...9 more annotations...
  • It can take a lot of time and effort for a user group that has operated on the same system for a long time to be more productive on new systems; this could hurt company performance while they get up to speed.
    • anonymous
      anonymous on 22 Oct 19
       
      Underestimating Impact of Change on Users Sometimes newer doesn't necessarily mean better, at times it is much beneficial to stick with what is familiar. It is mentioned here that when upgrading to something new it can actually hurt the company because users aren't accustomed to the newer system.
  • Taking shortcuts during the product selection process has been the death knell for many technology investments.
    • anonymous
      anonymous on 22 Oct 19
       
      Incomplete Selection Process It is important to go through with everything in depth step by step without haste so that no mistakes are made and one can be sure of everything.
  • IT projects are notorious for being over budget, so make sure you build in appropriate risk and contingency.
  • A new system -- while less expensive and more nimble upfront -- may impact productivity to the point that the savings are negated.
  • Sometimes even basic dependencies get missed, such as deploying an important new piece of software and finding it doesn't support the operating systems or web browser versions that most employees use.
    • anonymous
      anonymous on 22 Oct 19
       
      No Clear Understanding of Technology Integration It is essential that you know and clearly understand how new technology will interact and connect with the already existing systems that you may have. Will some will work perfectly with what you already have, others will not so it is important that you make note of this beforehand.
  • It's critical that you understand how the technology you're investing in interrelates with technology you already have.
  • What may seem modest at first may be very expensive three years from now
  • Open source software, for example, may tend to have a low upfront cost, but the labor needed to support the system over the long term could be hard to find or expensive in the future.
  • If your IT team is going to use an open source tool, you need to have short- and long-term alternatives mapped out if support isn't available or compatible down the road with other proprietary systems.
  • anonymous on 22 Oct 19
     
    The article addresses 5 common mistakes made when doing I.T. Investments and what to do to prevent these mistakes.
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5 Reasons Why Event Management is Important in Tourism - 2 views

www.gevme.com/...gement-is-important-in-tourism
shared by anonymous on 25 Feb 18 - No Cached
  • Events act as important motivators for tourism.
  • If you look at the destinations that gained popularity in recent times, you’ll find out that the flow of tourists to this place began after the successful event management.
  • This is the major reason why the role of event management in tourism is so important. Tourists and travelers need to understand why they should visit a particular destination. Therefore, event tourism comes to the rescue.
  • ...16 more annotations...
  • These plans should focus on the planning of social events in order to achieve the full potential of tourism. Managing events is the activity that deals with developing and planning various kinds of events for that society. A fruitful integration of event management into touristic activities will win success and attract numerous customers to the target destination.
  • The development of tourism and the introduction of new destinations reveals the huge perspectives for the growth of event management. The majority of most social activities, such as festivals, recreational events, etc., have become possible due to the tourists, which travel around the world in search for new impressions and emotions.
  • Tourism event management promotes the loyalty of regular customers.
  • The term “event management” can puzzle some people who have never thought about its meaning and role in modern society. I
  • The key tourism goal for events is to attract more tourists (especially in off-peak seasons) to serve as a catalyst for urban renewal and to increase the infrastructure and tourism capacity of the destination to foster a positive destination image, which contributes to general place marketing to animate specific attractions or areas.
  • Nowadays, events can mitigate or aggravate political situations, which is another lure for tourists.
  • he best example for this is the impact of major sporting events, such as the Olympic Games or Worl
  • When certain parts of society reached a certain economic peak, they shifted to a more thoughtful way of life that included alternative energies, wise ecology, and environmental protection. This also made way for the birth of completely new consumer needs, which increased the demand for a specific range of events and tourism.
  • Management of events provides various opportunities for the travelers to spend their time without being bored. If you plan your visit to some exotic country, it doesn’t mean that your vacation will be limited with rambling across the sights and historical monuments of the destination. You can diversify your trip with extreme events or any social activities.Thanks in part to event management, you will surely experience a wide array of emotions and experience many new things.
    • ngerv001
      ngerv001 on 29 Aug 19
       
      Wherever and whenever one is planning a trip to a location they want to have fun and live in the moment. From cruises that have excursions and on boat activities, to hotels that offer cocktail hours for incoming groups to live performances, having a way to keep guests entertained are crucial and vital to keeping a guests happy. It is important for the hospitality industry have different outlets to provide a memorable experience for their guests that will lead to positive reviews, word of mouth recommendations to repeat business, event managements are important. As event managers it is key to always be looking for ways to keep guests entertained, relaxed and overall having a great time.
  • Events in tourism development produce an incredible impact on the industry as a whole and influence a broad range of human activities: politics, environment, socio-cultural, and other aspects.
  • Although event management and tourism are different notions, it should be mentioned that they are closely aligned with each other. Actually, regardless of the type of tourism you choose, event management will accompany it within the entire period of activity.
  • The key tourism goal for events is to attract more tourists (especially in off-peak seasons) to serve as a catalyst for urban renewal and to increase the infrastructure and tourism capacity of the destination to foster a positive destination image, which contributes to general place marketing to animate specific attractions or areas.
  • You cannot possibly underestimate the importance of events for tourism. The most popular types of tourism events, regardless of the tourism type, come in a wide range of exciting options. Various types of festivals and events have always existed as significant parts of human society.
  • Tourism and event management are said to have evolved from primitive gatherings of people for agricultural or religious reasons into the more modern type of events—large-scale, corporate and governmental—as well as their long history of attracting tourists and establishing host communities as tourist destinations.
  • The emergence of new political powers, capitalism, new products, and new social relations, as well as a new way of modern life, paved the way for more versatile event tourism development and a growing number of cutting-edge events.
  • Today, it is not surprising that apart from the above-mentioned impacts, events also have the power to affect the formation of a destination’s image and can help with promoting, positioning, and branding it across the globe.
  • amberarias on 25 Feb 18
     
    This article greatly described the importance and significance event management has for the tourism industry. Special events definitely draws individuals in to multiple destinations, which delivers a huge boost for the tourism industry.
  • ...2 more comments...
  • berkley7 on 19 Jul 18
     
    The following article, 5 Reasons Why Event Management is Important in Tourism, focuses on event management within the hospitality industry. The role of an event manager within the hospitality industry is a very complex job and it takes someone with a vision and skills in order for a successful outcome. Event management is important within the hospitality industry because tourism is truly dependent on the effective management of events. The article provies the following example, Niagara Falls is now a known destination and is a prominent place to visit, however, the main "flow" of tourist started as soon as the event managers had begun to arrange tours, cruises, etc. Event management is vital within the industry and this article highlights some of the important impacts it has on the industry as a whole. "Naturally, tourism and event management can exist separately, but their consolidation can bring many benefits not only for the development of tourism but also for the development of the economy of countries or cities in total."
  • anonymous on 23 Jun 19
     
    The article highlights why event planning is an important element of tourism. It discusses key social, political, and cultural events that span both tourism and event planning. It strives to establish a clear connection between the benefits of tourism and social events implemented from a streamlined perspective.
  • alexaperez14 on 08 Oct 19
     
    This article talks about how different types of events are important for tourism. Events such as mega, hallmark, major and local events attract more tourists such as the olympic games or the Superbowl. Some destinations are visited only for special events, driving more tourism to that destination. As tourism has become very dependent on effective event management, small events such as arranging tours in a destination have led to an increase in tourism. The development of tourism and the introduction of new destinations reveals the huge perspectives for the growth of event management. The majority of most social activities, such as festivals, and other recreational events have become possible due to the successful event management and the travelers that they attract.
  • anonymous on 14 Oct 19
     
    Event Management can be both local and global, it is the management of various activities including conventions, meeting and other major activities. Tourism is not considered a part of event management; it is classified as a set of tourism related activities. Tourism is thus divided into various niche activities. No matter what tourism type you choose, event management will always be a part of the activity. There are various types of classifications. Events may be condsidered Mega, Hallmark, Major or local. It is necessary to recognize the importance of events to the tourism product, and as such, you should never take for granted the need for proper and effective coordination. It is also important to note that events such as cultural activities also aid in destination development. A key factor in having these events is to promote the destination and attract more visitors, particularly at times in the season when things are slow. The introduction of events can serve to stimulate local economies and draw attention to unseen parts of the destination, as well as aid in the building of infrastructure in those communities. It is also important to note any event requires significant planning, the who, what, where and how allows a better understanding of how a proposed event may impact a destination's image and can help with building a stronger global brand. The significance of tourism in event management is centered around possible offshoot activities such as tours and entertainment or any other economic benefits that maybe be derived beyond the event itself. By creating such signature activities, it is likely that you broker relationships with visitors, which could likely create loyalty to your brand.
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Emarketing vs. Digital Marketing: What's the Difference? - 0 views

www.disruptiveadvertising.com/...marketing-vs-digital-marketing technology hospitality marketing
shared by anonymous on 12 Nov 19 - No Cached
  • Online marketing and internet marketing are similar enough, but digital marketing and emarketing are two really different sectors of marketing.
  • Internet marketing is the practice of using the internet to connect with new customers.
    • anonymous
      anonymous on 12 Nov 19
       
      Internet Marketing This is anything you can search on the internet and leads you to a website promoting a product, an event, etc.
  • Digital marketing is perhaps the most all-encompassing term of the three. It includes both internet marketing and emarketing.
    • anonymous
      anonymous on 12 Nov 19
       
      Digital Marketing Is like a mixture of both Internet Marketing and E-Marketing.
  • ...7 more annotations...
  • In addition to including the internet marketing strategies of SEO and PPC, it’s also focused on more on relationship building with customers.
    • anonymous
      anonymous on 12 Nov 19
       
      E-marketing Is not only online or something you can search for, it also includes more personal contact with their customers.
  • email marketing, gaining online reviews, referral programs and social media marketing
  • Internet marketing focuses almost exclusively on how to capture and direct online traffic in order to better drive sales.
  • Some aspects of digital marketing are extremely modern and forward-thinking, like push notifications.
  • If you’re talking to a friend about how you want to run an email campaign and use the term “online marketing” instead of “emarketing,”
  • “Internet marketer” is a term that can be restrictive if you’re looking for a more all-encompassing agency.
  • Emarketing, digital marketing, and internet marketing all share some overlap, but each also use slightly different approaches. Emarketing is much more relationship-oriented than internet marketing, which focuses exclusively on directing site traffic for maximum potential profit. Meanwhile, digital marketing has the widest scope with a lot of tactics, platforms and mediums falling under its large umbrella.
    • anonymous
      anonymous on 12 Nov 19
       
      Although very similar terms, they don't exactly mean or refer to the same thing. They have slight different meanings and qualities.
  • anonymous on 12 Nov 19
     
    The articles addresses the differences between Internet Marketing, E-Marketing and Digital Marketing.
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3 Marketing Lessons from Bed Bath & Beyond's 'Offline Shopping' Ad - 0 views

www.entrepreneur.com/...341158 emarketing technology hospitality business internet consumers
shared by snesbeth on 12 Nov 19 - No Cached
  • I happened to catch this Bed Bath & Beyond commercial about "offline shopping."
  • Lots of people assume that brick-and-mortar retail is dead and that e-commerce is taking over everything. It certainly feels that way sometimes, and it's true that online shopping poses significant threats to traditional business models.
  • They're proud of who they are and what they can offer their customers, like physical locations staffed with real people who are trained about the products they sell.
  • ...4 more annotations...
  • Its "offline shopping" ad features examples of the types of products people are more likely to shop for at their stores, such as home goods.
  • If you're a real-life retailer, think hard about how you can create a better customer experience and a compelling need for people to visit your brick-and-mortar store.
  • online shopping can be surprisingly time-consuming and inconvenient. We’ve all been there -- it’s easy to get distracted while researching and shopping online, poring over endless product reviews, opening dozens of browser tabs and watching video reviews.
  • there is still plenty of room for brick-and-mortar retail to coexist.
  • snesbeth on 12 Nov 19
     
    This article is interesting because it discusses how Bed Bath and Beyond placed an internet advertisement marketing their offline shopping experience which is what drove the customer to actually visit the store in order to purchase the item that they have been searching for on the internet. Which made me rethink how I viewed in person retailers because I thought it would be a matter of time before they ceased to exist but in reality it just depends on how they market themselves to consumers on the internet, just by marketing their "offline experience" on the internet as an ad persuaded someone to actually visit the store to gain the experience and the product they were originally looking to purchase online.
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(PDF) THE IMPLEMENTATION OF E-MARKETING IN THE HOTEL INDUSTRY: THE CASE OF ISTRIA COUNTY - 0 views

www.researchgate.net/...STRY_THE_CASE_OF_ISTRIA_COUNTY implementation hotel industry case emarketing restaurant travel tourism hospitality marketing proximity mobile tech technology business solution
shared by leahesper on 13 Nov 19 - No Cached
  • e research was conducted using a survey method. e research results show that hotel companies in Istria County have achieved a medium or even high level of implementation of e-marketing practice. e companies with a higher level of e-marketing practice also achieve better business performance. However, the survey also revealed the constraints to the widespread application of e-marketing in the hotel industry.
  • e increasing presence of the Internet in daily lives has resulted in the Internet an essential media in marketing communication.
  • To gain competitive advantage in the demanding tourist market, it is important nowadays for a hotel company to have its own website, promote its products through social networks and mobile applications, use e-mail as a channel of communication with its business partners and customers, and apply all available information-communication technology (ICT).
  • ...5 more annotations...
  • Some authors emphasize the role of the Internet in the application of e-marketing, while others perceive that term broadly, including the application of other ICT solutions.
  • consider the concept of e-marketing as a means of moving products or services from producers to tourists, and using the Internet as a means of promotion and a sales channel.
  • the use of electronic data and applications for planning and executing the conception, distribution and pricing of ideas, goods and services to create exchanges that satisfy individual and organizational goal
  • Internet marketing, e-mail marketing, mobile marketing, intranet marketing and extranet
  • marketing, as well as dierent e-marketing forms
  • leahesper on 13 Nov 19
     
    This article is actually based on a case study on the implementation of e-marketing in the hotel industry. This article examines the level of implementation of e-marketing practice in the hotel industry. It is an empirical research article conducted in Istria County, the most developed tourist county in Croatia.
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Event Registration Software: Everything Organizers Should Know - 0 views

blog.bizzabo.com/verything-organizers-must-know event registration organizers technology hospitality business tech solution mobile hotel planning
shared by leahesper on 10 Nov 19 - No Cached
  • Professional event planners have a unique position of power that they have never before had.
  • Event technology is the one tool that can help event organizers to drive business innovation while wowing attendees, and event registration software is a key component of event technology.
  • A powerful all in one event registration platform will allow event organizers to build better events, while liberating them from hard-to-use platforms of the past.
  • ...4 more annotations...
  • Modern event registration systems have evolved far beyond being able to just collect attendee information, and providing a ticket to be collected at check-in.
  • Using an all in one event management platform, with event registration built in will help to save you time.
  • The problem with stand-alone platforms is that some are not specifically designed for event organizers.
  • As you search for the best event registration software, you’re going to run into many industry specific terms that have different definitions depending on what vendor you’re talking to.
  • leahesper on 10 Nov 19
     
    This article talks about how businesses value innovation more and more these days and how event attendees want experiences, not things and how organizers want to drive innovation while delighting guests for new and exciting experiences. We use event technology as an amazing tool to help event organizations drive business innovation while giving the guests and experience they can't believe!
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Hospitality Employees Play Big Role In Sustainability Efforts - Facilities Management I... - 0 views

www.facilitiesnet.com/...-Sustainability-Efforts--13929 employees play role sustainability insights management facilities efforts technology hospitality hotel software business tech travel solution mobile green
shared by leahesper on 24 Nov 19 - No Cached
  • don't exactly expect to be asked to be part of conservation efforts beyond deciding whether they want their towels washed every night or not.
  • When it comes to the environment, employees leave a big footprint, Gaines says.
  • it's often the little things that make a big difference, such as getting employees in the habit of turning off lights and checking thermostats in unoccupied meeting rooms, as well as having them remind each other to keep an eye out for potentially wasteful use.
  • ...2 more annotations...
  • According to Bendewald, the industry spends nearly $8 billion annually on energy costs, but is often limited in how aggressively it approaches efficiency due to concerns about occupant demands.
  • So the question is 'how can hotels provide the same, or often better, services with reduced energy use?
  • leahesper on 24 Nov 19
     
    This article talks about how employees play a huge role in sustainability efforts and what else hotels can be doing in the future to continue going green.
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How Emerging Technology Empowers the Hospitality Industry - Social Hospitality - 0 views

socialhospitality.com/...owers-the-hospitality-industry hospitality hotel travel business tech
shared by allisonweets on 12 Jan 20 - No Cached
  • Now, merging technologies help empower hotels to increase customer interactions.
  • Voice search in the hospitality industry took off so much so, Amazon’s Alexa announced a new platform, Alexa for Hospitality.
  • The new AI assistant in hotels can be programed to include key guest information, like check-out time or wake-up calls.
  • ...8 more annotations...
  • Not only does this provide better customer, but it also provides familiar elements of home.
  • When your customers can get fast answers directly from your their hotel rooms because you installed digital assistant like the Amazon Echo, it can help the customer journey. It allows travelers to easily access the information they need via voice search queries, and it doesn’t stop there. Guests can now instantly book online and perform other tasks automatically with AI.
  • Customer data can be stored and personalization to each guest can be enhanced. Machine learning can be implemented here. Hotels can build profiles on what their clients likes and dislikes, thus enhancing the customer experience.
  • Travelers now have new ways to book rooms and flights.
  • Travelers can book hotels with the “Book on Google” integration.
  • A google search of “privacy issues with alexa in hotels” brings up more articles on the topic of privacy. For example, do we want microphones listening to us in a hotel room? Maybe…
  • But, it would be smart for each hotel to setup consent and data sharing policies at the time of check-in. That way, guests understand the risks or what and how data is used for personalization.
  • Ultimately, it would be wise to outright give guests the option of a “smart room” or “non-smart room.”
  • allisonweets on 12 Jan 20
     
    This article discusses how emerging technology is impacting the hospitality industry. The article mainly focuses on Amazon's new platform, Alexa for Hospitality. This technology allows guests to book flights, order room service, etc. through voice commands, thus providing a more personalized experience. I think that this could be a controversial addition to hotels as many guests may not want a virtual assistant listening to their conversations. I feel that as long as there is a way to turn off the technology guests will be less resistant to this form of technology being used.
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Top 10 Technology Trends for 2020 - Towards Data Science - 0 views

towardsdatascience.com/y-trends-for-2020-4a179fdd53b1 Technology Trends 2020
shared by sbaut010 on 11 Jan 20 - No Cached
  • Hyper-automation elevates task automation to the next level. It is the application of advanced technologies like Artificial intelligence (AI) and Machine learning (ML) to automate processes (not just tasks) in ways that are significantly more impactful than that of traditional automation capabilities. It’s the combination of multiple machine learning, packaged software and automation tools to deliver work. Hyper-automation requires a combination of tools to help support replicating pieces of where the human is involved in a task. This trend kicked off with robotic process automation (RPA) but will see growth with the combination of process intelligence, content intelligence, AI, OCR and other innovative technology.
    • sbaut010
      sbaut010 on 11 Jan 20
       
      Great for integration into MIS and customer service. AI is going to be BIG!
  • Multi-experience deals with the massive shift from a two-dimensional screen and keyboard interface to a much more dynamic, multi-modal kind of interface world where we’re immersed in the interactive technology and it surrounds us. Multi-experience currently focuses on immersive experiences that use augmented reality, virtual reality, mixed reality, multi-channel human-machine interfaces and sensing technologies.
    • sbaut010
      sbaut010 on 11 Jan 20
       
      AR and VR have not been adopted in the hospitality industry, but it would be exiting to see these being implemented.
  • More legislation similar to the European Union’s General Data Protection Regulation (GDPR) is likely to be enacted around the world in the coming years.
    • sbaut010
      sbaut010 on 11 Jan 20
       
      Safer technology will help build trust among its users
  • ...5 more annotations...
  • According to Brian Burke, from Gartner, “edge computing will become a dominant factor across virtually all industries and use cases as the edge is empowered with increasingly more sophisticated and specialized compute resources and more data storage. Complex edge devices, including robots, drones, autonomous vehicles, and operational systems will accelerate this shift”.
  • Autonomous Things are the physical devices that use artificial intelligence to automate functions previously performed by humans.
  • The most recognizable current forms of autonomous things are robots, drones, autonomous vehicles, and appliances. The automation of these things goes beyond the automation provided by rigid programming models, and they exploit AI to deliver advanced behaviors that interact more naturally with their environments and with people.
    • sbaut010
      sbaut010 on 11 Jan 20
       
      It will be interesting to see the effect of so much automation in society and the Hospitality industry
  • Recognizing “practical blockchain” is important here: while blockchain has been around for a few years, it’s been slow to be commercially deployed because of some of the technical and management issues in the technology. Blockchain has the potential to reshape industries by enabling trust, providing transparency and enabling value exchange across business ecosystems, potentially lowering costs, reducing transaction settlement times and improving cash flow and the movement of materials.
    • sbaut010
      sbaut010 on 11 Jan 20
       
      From an economical standpoint Cryptocurrency and blockchain might affect every industry if it keeps growing.
  • Evolving technologies like hyper-automation already show how true digital transformation is changing in the business world.
    • sbaut010
      sbaut010 on 11 Jan 20
       
      MIS would be better reacting and effective if AI is implemented to it.
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Academic OneFile - Document - Cruise Lines Serve Up Better Dining Experiences with Oracle - 0 views

go.galegroup.com/ps/i.do?p=AONE&u=miam11506&id=GALE|A581865024&v=2.1&it=r&sid=ebsco academic document oracle experiences cruise serve lines dining technology hospitality software business tech travel solution mobile
shared by alhmcr on 02 Jun 19 - No Cached
  • alhmcr on 02 Jun 19
     
    Oracle Hospitality, a leader in digital food and beverage solutions for the hospitality industry, has unveiled their new cruise oriented service known as "Oracle Hospitality Simphony" . This POS system is fully integrated with Oracle Hospitality's PMS system and strives to create a cash free environment that allows real time management of food orders, reservations, and special packages. This is done through the use of portable MICROS compact work stations and MICROS Tablet hardware.
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11 new ways technology is transforming cruise ships - 6 views

www.telegraph.co.uk/...ise-ship-technology-innovation technology travel tech software cruise
shared by bhern082 on 10 Jan 20 - No Cached
  • from passport credentials to food preferences, and
  • you will be sent your wearable Ocean Medallion (the size of a coin, this can be worn as a bracelet or necklace) in advance.
  • . But some cruise lines have put millions into developing multi-faceted wearable technology that solves the problem entirely.
  • ...12 more annotations...
  • Royal Caribbean’s WOWbands ($4.99/£3.70 or free depending on ship and class of travel) look like watch straps, but use radio frequency technology to open your cabin door. You can use Carnival Corporation’s wearable Ocean Medallion (free to all guests) with the Ocean Compass app to order food, drink and retail items on demand. It also unlocks your cabin door as you approach
  • Interactive maps are becoming far easier to use than expected thanks to the digital way-finder on the MSC for Me app. Just indicate where you want to go, and a map will demonstrate how to get there from your current location.
  • A rather futuristic option is available on some AIDA Cruises and Costa Cruises ships in the form of a robot called Pepper, which provides guests with information, including how to ge
  • t from A to B
  • on board.
  • MSC Meraviglia has 114 interactive screens that allow you to book dinner as well as other activities, such as the theatre or spa, with few clicks and a swipe of your wearable bracelet
  • Carnival is launching MedallionNet soon (prices currently unavailable), which it says will be the fastest internet connection at sea and will provide pervasive cabin coverage. 
  • With MSC Cruises’ wearable bracelet, however, you can monitor your children in real-time and know where they are at any moment. T
  • With MSC’s interactive bracelet (or the Cruise Card) you can pay for everything, from your shopping session at the 100-metre high street to your evening meals. The wearable technology means staff quickly know who you are and your first language, which adds a sparkle to the customer service.
  • Personalised recommendations (such as which bottle of wine to try) will be offered on MSC Meraviglia in the not-too-distant future as part of the digital concierge service.
  • A modern take on arts and crafts can be enjoyed with the HP Sprout, scanner and 3D printer. Here children (around 7-12 years old) can design their own creations in the computer and then print 3D versions to take home
  • The days of cruise passengers feeling disconnected from the rest of the world while at sea are gone, which is good news for first-timers who may not have got their sea legs yet. 
  • bhern082 on 10 Jan 20
     
    This article features 11 new tech features that cruise ships have implemented.Technology is transforming these floating hotels into smart cities. From remote check-in, wearable technology, to geo-locating your children aboard. These tech gadgets are helping cruisers enjoy their time aboard as stress free as possible. As stated by the author "Once on board, it didn't take too long to figure out how the MSC for Me app, public interactive screens, cabin TV and wearable bracelet, available for the first time on Meraviglia, all worked together to streamline and enhance life on board."
  • ...2 more comments...
  • kaseyfl9568 on 10 Jan 20
     
    This is great technology and can most certainly be studied while in use to better assist guests in having that "stress free" vacation. The technology is personalized and almost seamless in using since they have made it into something of "jewelry" to help avoid it being an irritating app. I see this being developed in many more places other than just cruise ships and Disney. It is very convenient for the guests.
  • allisonweets on 12 Jan 20
     
    I agree that this technology is very useful for guests. Personally, it would make me feel less like I was in a floating hotel and more like a floating city. I would enjoy the possibility of finding a solution to a problem that I was having without having to wait in line at guest services, which would potentially save me time and give me the ability to return to whatever onboard activity I was engaged in.
  • mrodr1084 on 13 Jan 20
     
    I agree. I think this technology will be very beneficial for not just guests but also for the cruise lines. This helps collect data and help personalize the guest experience. This will have guests coming back time and time again. This also provides an incredible guest experience since they won't have to wait in long stressful lines. I think this technology is very beneficial for both the guests and employees.
  • anonymous on 14 Jan 20
     
    Cruise ships have really stepped up their game when it comes to technology. I wrote a paper last semester about Princess Cruise Line's latest technology, the OceanMedallion. This little wearable device allows guests to unlock a whole new level of different features such as room key, tracking system, and a bunch of different amenities. It will be interesting to see what other cruise lines come up with to compete with this.

Historic Kansas City hotel undergoes tech upgrade - 0 views

started by kcamp110 on 16 Jan 20 no follow-up yet
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10 Reasons Why Networking Is Essential For Your Career - 0 views

www.forbes.com/...-be-at-the-core-of-your-career
shared by kcamp110 on 22 Jan 20 - No Cached
    • kcamp110
      kcamp110 on 22 Jan 20
       
      " no man is an island"
  • Avenue for newer opportunities When people start noticing you, it opens the door for newer opportunities. Business and career-minded individuals who have networked over time have been able to expand with minimal effort because of the avenue of newer opportunities opened to them through networking. Opportunities like meeting the right clients or even meeting people that are superior to your career path could be a stepping stone that could change your life for the better
    • kcamp110
      kcamp110 on 22 Jan 20
       
      10 Reasons Why Networking Is Essential For Your Career
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Pros and Cons of an Event Management Software - Pittsburgh Better Times - 0 views

www.pittsburghbettertimes.com/f-an-event-management-software
shared by Kelly moscoso on 08 Nov 20 - No Cached
  • Kelly moscoso on 08 Nov 20
     
    This article discusses the positive and negatives of an event management software. An event management software offers solutions that cover different aspects of organizing an event, from the event planning stage to the post- event stages. The system provides tools to handle the entire life-cycle of the event. This article will explain the details of why an event software management is needed today but also understand the downside to it just like anything else with technology.
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Cybersecurity in Tourism & Hospitality: the urge of protecting customer data - NTG - 0 views

nexttourismgeneration.eu/ge-of-protecting-customer-data cybersecurity hospitality business
shared by kuhang on 30 Oct 20 - No Cached
  • Organizations in tourism and hospitality have massive databases of personal data nowadays as they ask their consumers to leave their data for better and optimized services.
  • Cybersecurity is defined as the area related to computing and telematics that focuses on protecting the computer infrastructure and avoiding all types of threats, which put at risk the information that is processed, transported and stored in any device.
  • The accommodation industry is beginning to be aware of the relevance of this topic: if hotels do not manage this issue properly, they lose the opportunity to give the clients the reliability and security they need.
  • ...3 more annotations...
  • n many cases, it is the employees themselves who fall into errors that expose the security of the hotel and the privacy of their clients through a lack of cyber security. Incorrectly shared passwords, professional accounts that link to personal devices or the dissemination of internal company information are some of the mistakes employees make. In order to correct these errors and ensure that they do not happen again, training and awareness-raising are the keys.
  • Employees must be informed at all times about the correct practices to be followed, thus avoiding making mistakes that in most cases have terrible consequences, both for the hotel and for the customers themselves.
  • For the peace of mind of the guests, the hotels should complete constant intrusion tests to evaluate the state of the systems, auditing their security from the point of view of possible external attacks. In order to make an optimal security assessment, it is best to carry out controlled attacks on the systems.
  • kuhang on 30 Oct 20
     
    This paper mainly discusses the importance of network security in tourism and hotel industry. Due to the characteristics of the industry, it is inevitable for hotels to manage and protect their customers' personal data. Therefore, network security is very important for hotels. Then the author analyzes the reasons of the hotel data breach and puts forward solutions. The main approach is conduct network security training for employees and regularly evaluates the system status.
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Event Registration: 4 Best Practices to Increase Attendance - 0 views

www.corbinball.com/...actices-to-increase-attendance
shared by yvenisem on 06 Nov 20 - No Cached
  • They want digitized solutions and fast responses. 
    • yvenisem
      yvenisem on 06 Nov 20
       
      The way of the world now
  • our online registration page represents the face of your event and is the main factor in whether people are signing up or not.   
    • yvenisem
      yvenisem on 06 Nov 20
       
      absoulutely, visuals are everything
  • your event and its registration page should accurately reflect your organization’s branding and mission.  
    • yvenisem
      yvenisem on 06 Nov 20
       
      same goes for smaller events like weddings where the bride and groom are known to love vertain things
  • ...3 more annotations...
  • with the ability to customize your event registration form, you can also take advantage of dynamic reporting tools. T
    • yvenisem
      yvenisem on 06 Nov 20
       
      Customizing is essential for people to understand what the event is going to be about and know what to expect
  • However, with a personalized and streamlined registration process, individuals are more likely to complete registration.
    • yvenisem
      yvenisem on 06 Nov 20
       
      This is true, but it can make it harder if you have to send this to hundreds of people
  • our best bet will be ensuring that your event registration software has an integrated payment processor.   
    • yvenisem
      yvenisem on 06 Nov 20
       
      100% AGREE WITH THIS
  • yvenisem on 06 Nov 20
     
    This article goes over the most important aspects to consider when using registration software for an event. One of these include making sure to use apt branding. The second is to make the questions being asked of attendees more customized. The third is to personalize the entire process The fourth is to make sure that there is a way for people to pay on the software.
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Event Planning - Technology Solutions - Active Network Mobilizes - Successful Meetings - 1 views

www.successfulmeetings.com/...Active-Network-Mobilizes
shared by Scott Kane on 03 Oct 12 - No Cached
  • At one customer's event in January, attendees earned points by using their mobile devices to check in at exhibitors' booths, take surveys, and participate in various networking events - all of which helped the attendees chart their progress during the event, Miller say
  • the company thinks it will offer a service that the company has wanted to include in the mobile event app since it first launched: an efficient e-business card/contact exchange technology. While Active Network has explored the possibility for years, it felt that earlier technologies were not good enoug
  • "There was a leaderboard that allowed them to see how they were doing compared to their friends, colleagues, and peers at the event, and see where they're positioned during the event and beyond it, throughout the year," he says. This also helped the show organizers and exhibitors track attendees' behavior.
  • ...1 more annotation...
  • n one case, [at a conference education session], a number of people were saying that they weren't clear on a specific topic. We were able to send that speaker back out onto the stage to clarify that point
  • Saida Albanes on 03 Oct 12
     
    Event management software firm Active Network has launched a new suite of mobile applications for meetings and events that is designed to encourage attendees to engage with meetings' goals and conferences' brands, while helping the executives running them to better and more efficiently respond to attendees' needs. While Active Network has explored the possibility for years, it felt that earlier technologies were not good enough - for example, Bluetooth requires a multi-step device pairing before the exchange, and would drain mobile batteries too fast, says Miller.
  • Scott Kane on 12 Nov 12
     
    An Event Management Software firm has launched mobile applications for specific meetings and events to encourage attendees to participate and review certain aspects of the specific event. The company has been in the mobile industry for a few years now and are working their way up the ladder with some pretty large events. The mobile apps the company offers are quite interesting and are a great way to keep the people attending the event involved. In a specific case during a presentation a guest speaker was not fully understood by some people and the attendees were able to review the speaker afterwards saying they didnt totally understand the technology of the app allowed the speaker to come back out and clarify themself. The company is certainly going in the right direction and offers great technological advances to a variety of different fields who host conferences and business events.
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Maestro Launches the New Face of Hotel Operations; Mobilizes Staff with Xpress iPad Che... - 1 views

www.sfgate.com/...article.cgi
shared by Ted Rood on 15 May 12 - No Cached
  • Maestro iPad Xpress Check-In app
  • Xpress Check-In app lets properties use iPads and other tablet devices for personalized mobile check-in and check-out services
  • enables staff to perform all the system check-in and -out functions of a wired front desk terminal anywhere a wireless signal is available.
  • ...17 more annotations...
  • supercharge guest service and optimize revenue and productivity
  • Credit card paymen
  • group conference check-in
  • encode magstripe and RFID room keys from the iPad
  • NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology
  • Xpress Check-In is ideal for processing large groups quickly and conveniently to keep the lobby operating smoothly.
  • Entire tour groups may also be registered, their credit cards processed, and keys encoded
  • Curbside or lobby wireless check-in and check-out
  • unique services that drive revenue and increase productivity;
  • Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels,
  • and distributed while still on their bus for greater convenience.
  • With the portability, large screen and long battery life of the iPad, it is suited very well for the round-the-clock hotel industry. The Maestro Xpress iPad solution
  • Personalized upsell and room-change capability with real-time availability access
  • Remote
  • and room blocking
  • Xpress Check-In registers entire groups from meeting rooms and conference spaces Maestro
  • We worked with IJWS to create our iPad Xpress Check-In app that integrates with Maestro PMS to register guests in the lobby or curbside for the ultimate in personalized service and upsell capabilit
  • Akshay Ramanathan on 15 May 12
     
    This article discuss how both new software and hardware is being utilized in the hospitality industry to expedite the process of guests checking in and out of hotels. The article is about NORTHWIND, a company well known for having developed "Maestro" a property management software suite that enables hotels, resorts, and multi-property organizations to manage their facilities. Specifically the article mentions how NORTHWIND is introducing "Xpress Check-In" an tablet specific software that will increase the speed and ease with which guests are able to enter and exit the hotel. This goes to show how the company is keeping abreast with the recent and growing trend of portable tablet/touch screen hardware devices. This software and hardware combination enables desk agents to operate away from their desk allowing for more intimate and personalized service with guests. I think the most unique and amazing feature of this system is that it will allow hotel agents to check in and process large groups such as conference attendees quickly and efficiently. The "Maestro Xpress Check-In" system can not only check guests in, but also encode their room key card, as well as process credit card transactions and capture their signature. All of these things can be completed even before conference attendees disembark from the bus and enter the hotel. I believe that hotels who choose to invest and employ technologies like this will distinguish themselves from other establishments because their service will be much better and smoother, both for guests and the hotel. These unique services will also be key in driving revenue and increasing productivity. NORTHWIND is well recognized in the hospitality industry for providing real-time technology solutions that help users control and manage their business effectively.
  • Ted Rood on 20 May 12
     
    Maestro, a company specializing in property management and hotel software is launching a new face in property management productivity by introducing the Maestro Ipad Xpress App. With the popularity of tablet computers such as IPads and android platform tablets rising, Northwind has decided to launch a system through Maestro to make the check-in and check-out process in a hotel as simple and efficient as possible. Northwind ultimately hopes that the Xpress check-in app will not only be more efficient for guests but also optimize revenue and productivity in the hotel. The new app allows guests to complete the check-in and check-out process anywhere a wireless signal is available. Lets say for example, a large group of employees are attending an out of state conference and when they arrive at the hotel, there are over fifty of them that have to go through the check-in process. With the Xpress check-in app, these individuals could check in on their way to the hotel and by the time they get there they will save time and effort by not having to wait in line and go through the entire check in process one by one. For this reason the Maestro Xpress Check-In App is perfect for handling large groups of people arriving at the same time. The Xpress app creates a more personalized service for the customer making the entire check-in and check-out process much more convenient for the guest and productive for the hotel. 
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Seven Meetings Technology Trends to Watch for 2017 - 1 views

www.corbinball.com/...186-7meetingstechtrends-2017
shared by iancochran on 27 Mar 17 - No Cached
  • iancochran on 27 Mar 17
     
    These are exciting times. The rate of technology change is accelerating with thousands of ideas, apps and innovations bubbling up to help meeting planners, exhibitors, venues and other meeting participants to do their jobs better and improve the attendee experience. This annual review covers many of the major events technology trends to watch for this coming year.
  • mtorres619 on 03 Apr 17
     
    These are definitely exciting times! I cant wait to see what is in store for the different software systems. It is important that the software's facilitate jobs and make things work more efficiently.
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