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This article talks about how Oracle has hired a new CEO who is trying to grow their hotel property management system (PMS). It currently has a 16% share of available hotel rooms globally. However, the article talks about how Oracle is facing competitors who are adopting cloud-based services with subscription models. Oracle is hesitant to do so because company executives believe that it will affect their hardware sales and upfront license fees. Oracle's customers also complain about the lack of integrating ability of their programs with other existing programs. The CEO says it is a priority that they improve on this but denies that there is a prevalent existing problem. The article talks about one of their competitors, Protel, which is actively using the cloud in its programs. Protel has become very popular because its open to integrating the cloud in their systems, along with other start-ups that have been successful as well. The CEO seems determined to defend the company and not admit it's defects. He won't even say he's turning the company around. He simply says that he is continuing to implement the same priorities that Oracle had before. This seems a little ignorant. But it was cool to examine how PMS systems with cloud integration have become increasingly popular in the hospitality industry.

This article demonstrates the significance of GDS in cutting cut the operation costs in the airline industry, and thus, improves profitability. The article explains that Air India solved its financial problems by implementing GDS. The use of GDS in domestic ticketing helped the company to reduce its expenditure and earn more revenue. Thus, this is an effective method that modern airlines can use to increase their profit margins.

Unattended POS systems in fast food restaurants like McDonalds can significantly improve their efficiency and remove the pressure from their staff. Restaurants like these are often short staffed. They feel significant impact when they do not have enough staff to support the amount of business that comes through their doors. The cashier often will have to assist in making orders as well, causing a further delay in the line. Adding this and their new drive through initiative, McDonalds will be able to maximize profit, produce more orders in one day and keep their customers waiting minimal amounts of time.

This article focuses on the enhanced technology that fast food chains such as McDonald's are embracing to enhance their service and increase their productivity. An example of this is the self-service kiosks that many McDonald's have installed inside their restaurants. Consumers have adapted well to this technology because data shows that this has increased revenue over time, therefore proving how the unattended POS technology is helping companies be more cost efficient and increase sales.

This article introduces GDS, OTA and Meta in a short space. GDS stands for Global Distribution System, GDS is a rather costly selling channel that mainly allows the sale of rooms in larger quantities to bigger companies. Small independent hotels usually do not need GDS. OTA stands for Online Travel Agency. meta stands for Metasearch Engines. For small hotels, the cost of GDS is high and it is generally difficult to adopt. OTA and meta are two methods worth considering.

This article discusses the importance of accounting in the hospitality industry and how the data that is found is utilized in creating the budget that the property must follow. Companies hire managers and directors who are responsible in forecasting, and ensuring their respective departments meet the budgetary goals for the period / year.

IT in hospitality is most depends on the multiple factors:1. we are using methodology to analyze which are the most factors to be easier effected the people who in hospitality. 2. Findings. Only half of independent hotels use any form of information technology.Smaller hotels are less likely to use IT with only 26 per cent of those hotels with less than 20 rooms being users.Factors such as location, i.e. whether a hotel is situated in a rural or urban environment, seem not to affect use. 3. user and non-user. The profile of the hotel manager himself/herself was a significant determinant in the adoption of IT and those managers who do not use IT are generally older and have poor academic qualifications. This indicated that the more young manager or stuff in independent hotel, the most often IT system or hardware and software being used. Those who did not use IT in their hotels gave the main reason for this lack of use as the cost of the systems involved although 58 per cent could perceive a positive benefit provided by a computer system which would indicate an undeveloped market for hardware and software suppliers. Concerns were expressed at the plethora of software and hardware (which made it difficult for non‐users to make a choice), the lack of independent advice, and the difficulty of keeping abreast of technology with the volume of hardware and software emerging daily. This seems to indicate that the fear of making a poor choice prevents some non‐users from making any choice. So it is seems like concerns with the unfamiliar especially in the non touchable IT area, being a barrier for the older manager from independent hotel keep in touch with IT. IT has much to offer in terms of competitive advantage. This survey recommend those non-IT hotel being changed, even with many of the barriers on their face, let the IT come to your life and make your business more easier and profitable. If we intend to get the survey as more specific as we can, which means we

This article describes how many restaurants are now adding tablets to their POS systems. Major chains, such as Applebee's, TGI Friday's, and Outback Steakhouse, are now using these tablets at many of their tables. The article suggests that the servers' tips are either staying the same or increasing due to the ability of the customer to merely tap a 20% tip. Also, the article suggests that sales for the restaurant have increased and labor costs have decreased. It appears that this trend will continue to increase in restaurants.

This article is about new disruptive innovating technology of hotels and event planner using virtual direct booking for small booking of rooms, and small event and meeting. This new disruptive innovating technology was the after affect of the pandemic. It's the industry way of growing and surviving into the world today, which is using more technology than ever before.

This article goes over the multiple lawsuits that Marriot had to face due to a massive cyberattack in 2015 where multiple credit card numbers were leaked. I think this is a perfect example of how cloud computing is not a bulletproof system at the moment and how it still has much room to grow. Similar cyberattacks happen all over the world some on a smaller scale and some on a larger one. I believe this is an article that everyone should read to truly understand the reproductions that a company can face if they don't have a strong cyber defense.

I came across a few other alternative that may be used at a hotel. They also listed their pro and cons.Roommaster, MSI, Hotello, Hotelogix and and eZee front desk,

This article summarizes the top 10 PMS systems that are available to hotels - especially smaller, more boutique hotels. It is very comprehensive and detailed. Great for a big picture view of hotel PMS systems.

The article explains how Covid-19 has affected the dining industry and how companies have to adapt. In this article, specifically, it talks about how Panera is implementing ghost kitchens, changing how they approach catering, and how they can keep their consumers safe in a post Covid-19 world. Many hospitality based businesses are changing the way they operate, permanently, because of the pandemic.

In this article, Binu Mathews, Ceo at IDS Next, discusses how the hospitality industry faces massive disruptions and the majority of the challenges related to technology. He discusses how these challenges affect larger hotel chains.

The Florida Theatre had been using standard cash drawers and credit card machines to process their guest payments. They had been having multiple issues as far as cash drawer balancing or credit cards not being read correctly. It was affecting their financial statements. They implemented a new POS system to modernize themselves.The POS prophet systems involved the theatre to have to use less equipment and help keep track of their inventory. The POS system overall was a success for the theatre and showed results of having all the cash drawers be balanced . The POS system handles the theatre's inventory and accounting.

This article discusses the recent findings of a study conducted by the Expedia Group of over 1,200 hotel properties. The study revealed that hotel chains are twice as likely to prioritize a technology investment as opposed to an independent property which is 1.5 times more likely to invest in room renovations. The gap in the capital available between these two groups is only going to widen with time as smaller properties cannot invest in the most bleeding-edge technology and will struggle to keep up with the billion-dollar giants of the industry. Will this gap threaten independent properties to move with the times or risk losing large amounts of business? We will only find out with time.

This article gives examples of cases in which fraud took place in the establishment and then gives ways you can identify employee fraud and take steps to prevent it!

As discussed this week in class there are numerous pros and cons to cloud PMS Systems. Hotel owners and Hotel management battle with the decision, "should they cloud or not cloud the PMS"? The main concern here is how will it affect the business and will it be a favorable one. They all want what is best for the company and for the customers. The main issue at hand with going to the cloud PMS is the possibility of losing Internet or the Internet slowing down. What would happen to your hotel then? It paralyzes and slows down your staff and the customers suffer. As we all discussed the pros and cons to cloud PMS may or may not out weigh the regular systems (PMS) but there are still many things to consider. The cloud will continue to evolve and maybe a hybrid of the both will eventually solve all the issues.

I agree that the hybrid option would be best for hotels. Working with them every day, I see advantages to both of these and feel if the system worked on both fronts it would really be great for hotels.

This article is an opinion piece on whether or not a PMS should be run from the cloud. The article lists and examines the pros and cons to the use of the cloud for a PMS. Overall, it was very insightful and definitely gives you something to think about.