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Contents contributed and discussions participated by rakiasimon

rakiasimon

The 6 Mobile Event Apps No #Eventprof Should Live Without - 0 views

  • A free event and meeting calculator that uses Convention Industry Council standards to recommend food, beverage, service and safety quantities for events based on attendance.
  • Offers planners the ability to demonstrate clear ROI to clients through their event app analytics that measures both attendee behavior and engagement.
  • Provides a networking event app that builds a social network to connect
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  • and engage your event participants
  • Personalized activity feeds let organizers measure engagement on a whole new level!
  • This mobile event app develops conferencing and tradeshow apps for iPhone, iPad, Blackberry and Android devices.
  • A networking platform that integrates social media to build interactive event communities for event organizers and attendees alike
  • Guidebook is a web interface that enables organizations to create mobile guides for their customers.
  • They specialize in the refined art of giving planners the ability to develop apps specifically for their own events
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    This article is about mobile app technology within the event planning sector of the hospitality industry. It lists and details several apps that event professionals can use to make their job easier. The article discusses the various benefits for event planners who use these specific apps.
rakiasimon

Hotels and Resorts: The Benefits of Beacons | Hospitality Technology - 0 views

  • Since millennials are helping to steer technology trends, hotels are increasingly adopting technologies to differentiate themselves, attract loyal customers, and increase revenue.
  • some hotels are offering free Wi-Fi, beacons and digital signage technologies as a way to communicate with guests through smartphones, tablets and screens.
  • beacon technology, used in tandem with other technologies, can improve the guest experience and the hotel's bottom line.
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  • In order to receive free Wi-Fi, guests must download a mobile app. Once downloaded and in use, the mobile app offers guests not only free Wi-Fi but also information on the hotel’s services, restaurants and other targeted hotel features. The hotel can then use the app to send special perks to guests for the hotel’s facilities—including restaurants, golf clubs, spas and salons. These perks can help draw in guests and increase a hotel’s revenue stream, at a low cost and high return on investment.
  • Using those perks helps create customer loyalty while also helping to increase the hotel’s revenue.
  • Some hotels are using beacons to send a virtual room key to users’ smartphones, allowing them to unlock their door just by tapping a button. Beacons are additionally being used to accelerate the check-in process for frequent guests and let housekeeping know when guests are still in a room.
  • Some platforms work seamlessly with mobile screen messaging triggered by BLE beacon connectors communicating with iOS and Android devices running Bluetooth.
  • With a new generation of tech-savvy guests coming through the doors, adopting beacon technology and tastefully designed digital signage will continue to help set hotel chains apart from their less forward-thinking competitors.
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    This article is about the use of beacon technology throughout hotels and resorts. It explains how this particular technology works and discusses the benefits to using beacon technology within the hospitality industry. The article also mentions how tech-savvy millennials are steering technology trends toward the use of beacons.
rakiasimon

Top 10 Innovation in the Hospitality Industry | Global Hospitality Portal - 1 views

  • Innovation in the hotel industry is important because it has the capacity to transform the industry positively.
  • new technology has helped the industry to grow.
  • SaaS has helped to reduce administratively and IT issues particularly for small hospitality businesses that cannot afford to invest in in-house technical help.
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  • Aside from the traditional check-in experience, technology has made it easier for guests to check in, inquire about their rooms or upgrades as well as obtain RFID keys.
  • With free companion apps in the market, it is now possible to control your room remotely through your phone or tablet to turn on the TV, browse and order for food, and so on.
  • Apps available for both Android and iOS can now allow guests to access a range of services including booking appointments for spas, set wake up calls, ordering a taxi, etc.
  • Workflow management tools are a great example of such incremental innovation.
  • Workflow management tools have become important because they help to reduce instances of dropped guests.
  • From phone activated keys to being able to use your tablet to control the temperature, the future of the hospitality industry looks brighter than ever.
  • Wearable tech such as keycards, both for employees and guests, can collect data such as the most frequented locations by your guest so that service can be tailored.
  • Such sites allow guests to filter hotels by location, price, and proximity to the airport
  • This innovation has now been commoditised and most of the hotel now provides Wi-Fi for free. It’s not even a few years when hotels used to charge a hefty price for Wi-Fi usage.
  • The peer to peer networks has changed the hospitality industry as it has placed more pressure on hotels and guesthouses.
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    This article is about innovative technology within the hospitality industry. It highlights the industry's top 10 advancements in technology and explains how these advancements have transformed the hospitality industry for the better. The article also mentions peer to peer networks, such as the company Airbnb, and how these companies are affecting the industry's approach to travelers.
rakiasimon

To Cloud or not to Cloud the PMS???? - The Micros Man - 0 views

  • Access outside the hotel
  • Access anywhere from the internet
  • Does it cost less? Or are those cost now rolled in to the cloud hosting costs?
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  • This is great, but it does come at a cost $$$. Internet service providers charge a premium to business customers. We are talking thousands per month. Not the fast cheap connection you get at home.
  • Lose the internet or the host based cloud and you now have many locations dead in the water instead of just one.
  • Where are these internet cloud PMS/POS providers securing your data? How are they securing your data? Any organization can hobble together a data center and host their applications from it. But how much time have they spent on securing it from the outside world
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    This article is an opinion piece on whether or not a PMS should be run from the cloud. The article lists and examines the pros and cons to the use of the cloud for a PMS. Overall, it was very insightful and definitely gives you something to think about.
rakiasimon

Blog : What does the future hold for the Global Distribution System? - 1 views

  • GDS is a worldwide computerized reservation network used as a single point of access for reserving airline seats, hotel rooms, and rental cars by travel agents, online reservation sites and large corporation
  • advances in internet and mobile technologies pose a huge threat to GDS. The number of agents using GDS fell from 90 percent in 2005 to 75 percent in 2011.
  • Some observers forecast that there may not be any GDS, at least in the way we know it, in a few years.
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  • But the party may not be over yet for GDS. According to a 2014 Business Travel Survey by Business Travel News, GDS still processes growing volumes of travel transactions.
  • If GDS evolves to meet the changing needs of the airline industry, it will survive; else it will cease to be relevant.
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    This article spoke about the history of GDS as well as different opinions on what the future holds for GDS. The main points of the article included a comparison in percentages of travel agents using GDS now and in the past. It seems that GDS has a chance of surviving the downfalls of direct booking if they are able to evolve with technology and consumer needs.
rakiasimon

What Is Cloud Computing and How Does It Work? - Definition & Overview - 0 views

  • The information is stored on physical servers maintained and controlled by a cloud computing provider, such as Apple in regards to iCloud. As a user, you access your stored information on the cloud via the Internet.
  • By using cloud storage, you don’t have to store the information on your own hard drive. Instead, you can access it from any location and download it onto any device of your choice, including laptops, tablets, or smartphones.
  • Fees are usually set at monthly or yearly rates, depending on the services you are using.
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  • Cloud computing provides increased storage, so you won’t have to worry about running out of space on your hard drive.
  • There are numerous cloud computing applications available for free, such as Dropbox, and increasing storage size and memory is affordable. If you need to pay for a cloud computing service, it is paid for incrementally on a monthly or yearly basis.
  • That said, some servers like Google Cloud Connect come with customizable spam filtering, email encryption, and SSL enforcement for secure HTTPS access, among other security measures.
  • Individuals will find Apple’s iCloud particularly useful if you are using Apple devices. Small businesses, in turn, can opt to share documents via Google Cloud Connect, Google Docs, or Dropbox.
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    The aim of this article was to explain what cloud computing is and how it works. The article provided a lot of great information and clarity on the concept and how it can be used by individuals and businesses alike. It also provides a list of pros and cons to cloud computing.
rakiasimon

The Latest Technology Trends in the Hospitality Industry in 2022 - 4 views

  • In particular, biometrics is being used to usher in a new age of seamless authentications, and this could benefit hotel processes and customer purchases.
  • In the future, this technology is also likely to allow for completely seamless purchases, with payments being authenticated by touch.
  • the Hilton robot concierge ‘Connie’, which uses speech recognition and AI to respond to queries from customers and intelligently learn from interactions.
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  • Chatbots are able to understand simple questions and provide answers almost instantaneously, taking the burden away from customer service staff and improving the experience for customers. Meanwhile, AI’s uses extend into other important areas for hotels too, including data analysis.
  • More and more, hotel websites are using 360 degrees imaging technology to allow virtual reality users to experience rooms in their hotel before they book.
  • Within the hotel industry, big data allows businesses to identify trends, which can be used for revenue management purposes.
  • The ‘Internet of Things’, or IoT, involves extending internet connectivity to everyday objects, devices and appliances. These devices can then collect data and communicate or interact over the internet, turning previously unintelligent devices into ‘smart’ devices, which are often semi or fully autonomous.
  • Unlike VR, which places users in a digital environment, augmented reality is about enhancing the real-world environment through information overlays.
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    This article is about the top emerging technology trends within the hospitality industry. It was actually pretty interesting to read about certain trends that I had never heard of before, such as augmented reality. My main takeaway from this article is that hotels are focusing more and more on incorporating bigger and better technology as we delve deeper into the technological era.
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