Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by wanqian

Contents contributed and discussions participated by wanqian

wanqian

10 Ways Technology Makes Event Planners' Lives Easier by Greg Skloot of Attend.com | Sp... - 0 views

  •  
    Usually, event planner has to face multiple tasks when they make their event plan, particularly in a huge event. How could the event planner schedule their timeline and assignment? With technology, planners reduce manual work and improve efficiencies to ensure attendees return for future events. To be more specific, event planners need to invest in technology to support their day-to-day operations. With the right technology, you can do away with some of the busy work and find the time to focus on what matters. Not only will that boost efficiency and make life easier, it will produce better, more profitable events.
wanqian

The importance of IT security in the hospitality industry | Marathon Professional Services - 0 views

  •  
    A large volume of customer data is handled on a daily basis, including card details, names and addresses. With the number of security breaches worldwide each year, it is no surprise that more and more people are aware of their data being given to anyone, and knowing it is sufficiently protected. All companies are legally required to meet certain expectations of data protection regulations, and as an IT provider, it is our responsibility to ensure that all IT infrastructure provided to your clients contributes to data protection. As the potential IT and Cyber attack, the customers are truly sensitive with their personal information privacy, especially when they stay in hotel, with all of their ID and financial information. The hotel should be more sensitive with our customer private information than they do, give our customer a relatively guarantee scenario in IT security in order to set them down without worries while they stay in the hotel or select the hotel when they booked. The more security in IT you give to them in both realistic life and promise, the more consumer will be glad to choose your hotel with an significant customer loyalty.
wanqian

The characteristics of IT investment decisions and methods used in the US lodging indus... - 1 views

  •  
    During the 1980s and 1990s, many hospitality companies invested billions of dollars in information technology. According to many authors hoteliers will continue to invest in IT to enhance service quality, reduce costs, improve productivity, gain competitive advantage, and increase bottom line profitability. The key findings of the research are that evaluation activities for hospitality IT investments have not been performed widely and consistently.In this study, significant differences were found in how IT investments are evaluated in hotels with centrally managed IT as compared to hotels with locally managed IT. The research findings highlight the importance of the use of IT investment evaluation techniques in hotels and the major differences between hotels with centrally and locally managed IT.
wanqian

Time Efficiency of Point-of-Sale Payment Methods: Empirical Results for Cash, Cards and... - 0 views

  •  
    Long with the new technology progressed, improved tech was using to transfer the way of payment. In the past, we usually use cash or credit card or debit card, the retailers should be wait until the bank of the credit or debit card to process their actual money back to them. It took long time for the processing so that the retailers short of the cash flow in that period of time. In case of avoiding this situation, recently many new solutions have been introduced to the market, which can become competitors of cash at physical POS. One of the most important innovations are contactless cards.Another solution which can be used in POS transactions, are remote mobile payment systems. These two solutions save bunch of time for customer waiting in line when they pay their bill and this could improve customer`s satisfaction for your services, furthermore, is could cut the process of transaction of money transfer between bank and retailers. Retailers could have more opportunities and budget to enlarge their business, update hardware. If we will shorten the time of waiting check out as much as we can by using new technology, more profit will arise in the future.
wanqian

Enhancing SMTEs' business performance through the Internet and e‐learning pla... - 2 views

e-business tourism e-learning SMTEs
started by wanqian on 04 Sep 17 no follow-up yet
  • wanqian
     
    In Europ, SMTEs is a critical and majority group in hospitality industry as different as Asia or America. With 99 per cent of businesses classified as small and medium‐sized tourist enterprises (SMTEs) in Europe, SMTEs when grouped together collectively have a considerable influence on both national and European economies, and particularly within the tourism and hospitality industry. Hence, greater consideration should be given to SMTEs to help them be innovative and adopt systems that will allow them to explore their potential. In order to achieve this, SMTEs need to maintain and understand the importance of utilising new ICTs dynamically.

    In particular, SMTEs need to realise that ICTs can be used not only for operational purposes, but also for tactical and strategic management. This can help to empower SMTEs to communicate directly and more efficiently with prospective customers and suppliers as well as to achieve economies of scale.

    The advent of the Internet in the late 1990s has had a strong impact on the tourism and hospitality industry. It is due to the fragmentation of the hotel industry, which makes the Internet ideal for selling inventory online. The Internet as a channel of distribution has become one of the most successful channels used by consumers to research travel options, compare prices and make reservations for airline tickets, hotel rooms and car rental.

    Most of the large hotel company use Internet system to reduce cost, rise their profit and to develop alternative distribution channels. For the SMTEs, there is no reason to drop off the Ecommerce or Ebusiness with Internet, no mention the smaller scale of them. Integrating technology into the business process and operating in an e‐business environment can offer SMTEs many advantages in operational, tactical and strategic management. More importantly, SMTEs need to ensure that the technology implemented is appropriate to the needs and management of their business, as too often this has not been the case.

    However, SMTEs is not suitable for E-business completely, since SMTEs only use the Internet mainly to promote their property through a Web site. They have yet to incorporate an e‐business strategy into their business or use Web‐enabled technologies to assist them in their internal and external business processes.

    So how could SMTEs implement E-business cooperatively and they should realize that by learning online they will not only increase their knowledge, but their core competencies. This can help SMTEs to overcome their management challenges and issues.
wanqian

environmental management, organizational context and performance of Spanish hotels - 0 views

  •  
    The degradation of the environment constitutes a main concern of modern society, and this in turn affects firms' strategy. As a service industry, the tourist sector is particularly interesting as the focus of an investigation on environmental management practices for two main reasons. First, this sector has an increasing economic importance. Second, the tourist industry shows an increasingly higher environmental concern. This paper studies the driving factors for hotels to deploy environmental management practices. An analysis of environmental management in especially hospitality industry, get a good point or goal between other industry because most of the individuals spend their money in hotel or any other resorts, they seems to have their right to use all the resources in a reasonable perspective. Most of them turn on the light in their room even they don`t actually need it. Some of them over consume plenty of the food in buffet and so on. This situation happens in each corner in the hospitality in the world in real time. Along of the current tendency coming up, most of the customers realize that green environmental practice is necessary as well as the hospitality industry on account of the cost control and higher profit anticipation by the owner and hotel inter company. Once we have agreement with the goal that saving electrical power and other natural resources, in order to saving our earth, how could we implement the environment protection in hospitality industry and which angle should we cut in to this research, that`s why we should analyze environmental management, organizational context and performance in hospitality industry. After we dig in, found out multiple elements effecting environment management, then we could have a reasonable and profession angle can be followed, get the solution of environment protection in hospitality on site by a very practical way.
wanqian

Information technology and the independent hotel - failing to make the connection? | In... - 1 views

  •  
    IT in hospitality is most depends on the multiple factors:1. we are using methodology to analyze which are the most factors to be easier effected the people who in hospitality. 2. Findings. Only half of independent hotels use any form of information technology.Smaller hotels are less likely to use IT with only 26 per cent of those hotels with less than 20 rooms being users.Factors such as location, i.e. whether a hotel is situated in a rural or urban environment, seem not to affect use. 3. user and non-user. The profile of the hotel manager himself/herself was a significant determinant in the adoption of IT and those managers who do not use IT are generally older and have poor academic qualifications. This indicated that the more young manager or stuff in independent hotel, the most often IT system or hardware and software being used. Those who did not use IT in their hotels gave the main reason for this lack of use as the cost of the systems involved although 58 per cent could perceive a positive benefit provided by a computer system which would indicate an undeveloped market for hardware and software suppliers. Concerns were expressed at the plethora of software and hardware (which made it difficult for non‐users to make a choice), the lack of independent advice, and the difficulty of keeping abreast of technology with the volume of hardware and software emerging daily. This seems to indicate that the fear of making a poor choice prevents some non‐users from making any choice. So it is seems like concerns with the unfamiliar especially in the non touchable IT area, being a barrier for the older manager from independent hotel keep in touch with IT. IT has much to offer in terms of competitive advantage. This survey recommend those non-IT hotel being changed, even with many of the barriers on their face, let the IT come to your life and make your business more easier and profitable. If we intend to get the survey as more specific as we can, which means we
1 - 7 of 7
Showing 20 items per page