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Carolina Villa

Future Of Ecommerce Article - Internet & E Commerce Ecommerce Articles - 1 views

  • Future of ecommerce
  • Ecommerce commonly known as (electronic marketing) e-commerce or Ecommerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
  • TechnologyTechnology is the most important factor in Ecommerce rapid growth
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  • Ecommerce was totally dependent on computer technology just a decade ago, but not now. Mobile phones and handheld PCs can access internet just like PCs do.
  • EasinessAnother major factor is easiness.
  • Competition between Ecommerce (online sellers) is so great that you could order anything with same day delivery option.
  • Price FactorPrice is another factor you can compare prices with rest of the world
  • Safety / GuaranteeAlmost every online seller provides safe product delivery guarantee.
  • Online Gift ShopsOnline gift shops are one of the best domains of Ecommerce.
  • You can book gifts like flowers, cakes, perfumes, stuffed toys, mobile phones etc and send it to your loved ones in anywhere in the world.
  • With time Ecommerce graph will keep inclining as it exploits the nature of human psychology like comfort ness, easiness and tension free shopping.
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    E-commerce is based on the process of buying and selling products or services on the internet or other computer networks. Ecommerce rapid growth in these last years can be accounted to very important key factors, such as: Technology, thanks to this important factor now computers are not the only way for ecommerce, you can also use mobil phones and handheld PCs to make any transaction. Easiness, is another important factor, thanks to it you can order anything with the same day delivery option. Price factor, with ths option you can compare prices with the rest of the world so you can decide which is more convenient for you. Safety/Guarantee, online sellers provide safe product delivery guarantee. Online Gift Shops, you can book gifts like flowers, cakes, perfumes, stuffed toys, etc. and send it to your loved ones anywhere in the world. Thanks to their focus on comfort ness, easiness and tension free shopping ecommerce will keep going further and improving their sales.
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    Yea, I agree with you. Ecommerce proved its significant based on the fact where time is important. In the commercial markets, time plays an extremely important role to both the business and consumers. From the business perspective, with less time spent during each transaction, more transaction can be achieved on the same day. As for the consumer, they will save up more time during their transaction.
Ganna Gorbachuk

Yield management hotel systems - 1 views

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    The article is talking about the yield management system for hotel. It first introduced the importance of the yield management in hotel, and by using the proper yield management hotels can maximize their profit. Then the article showed us how a yield management works for a hotel and the regular pattern of the peak days in a week. The author wrote all of these just want to show us what the YM system can do better for the hotel, but I will take it to reconsideration. This system must be based on the data source to do the yield management, however, besides the price, the outside events or economic changes will have a very strong influence on the hotel occupancy. So this system is helpful for the hotels, but the hoteliers should not rely on it.
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    Yield management is the way of influencing consumer and getting more profit by manipulating the prices according to what season, month or weekday. The price of the room and the value of night is zero if this date passes. The owner must be very careful when changes the prices when its time to populate empty rooms, rates cannot be dropped dramatically. Customer can learn it and will always book at the very last day when the prices are the lowest but if your hotel focus on business travel weekdays make more revenue, if its more a leisure travel hotel holidays and weekends should bring more profit. The prices can be higher in peak season and holidays. The software for yield management might be afforded in order to get best results in price management, bookkeeping, human resources, customer service and what not. If you don't have enough resources you should subscribe this software and not risk with creating your own software for same purposes.
smend120

Benefits of Global Distribution System | GDS Booking System - 0 views

  • a central reservation system that allows travel agencies and their clients to access travel knowledge, buy and compare reservations choices and book travel
  • connects the travel service suppliers or vendors to the travel agencies in real-time, by providing a centralized service that covers the bookings of airline tickets and more.
  • The leading global distribution systems are Amadeus, Sabre, Galileo, and Worldspan.
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  • Travel Agencies have historically relied on GDS for services, products & rates to produce travel-related services to end customers.
  • The GDS system is one of the most necessary tools for the travel business
  • OTA (Online Travel Agent) can access the inventory of airlines in real-time. Users can book and process the travel offers that best work their needs.
  • Amadeus GDS helps to distribute the services in order that the audience or clients may get the specified result out of it. In the world of travel, Amadeus API Integration is one of the ancient and trusted technologies.
  • Galileo is one of the global suppliers of travel product within the world and that they currently provide the Galileo Global Distribution system. Galileo is an application program interface (API) that permits customers to make an interface like a website, connected to the Galileo.
  • Sabre Global Distribution System is one of the leading suppliers of travel reservation systems with over 55000 travel agencies. Sabre is an efficient and cost-effective distribution channel that helps airlines and travel corporations to extend their market reach to leisure and corporate traveler.
  • travel agents to search, price, book, and ticket travel services provided by airlines and tour operators. Sabre provides users with schedules, availability, pricing, policies, and rules, yet as reservation and ticketing capability for travel suppliers.
  • Travelport is a leading Global Distribution System, that operates in 170 countries including globally accepted and allows Worldspan and Galileo GDS platforms. The Travelport network consists of 400 Airline partners serving to travel corporations increase revenue, lower value and efficiency reach leisure and company travelers globally in each continent and channel.
  • Worldspan GDS System provides data-rich solutions that offer travel buyers and suppliers distinctive insights into their operations that facilitate to manage your travel business, reducing prices and improving revenues. Worldspan travel software acts as a single source for providing travel deals and information all over the globe.
  • he integration of Worldspan travel software permits the travel agents to boost the client's expertise by providing information like rates, inventory, discount and description that is finished on a real-time
  • market your latest sales message, special offers, and discounts directly to travel agents. 
  • A single global travel distribution system is connected through B2B, B2C, B2E and B2B2C websites.
  • OTAs have greatly improved the travel shopping experience & convenience for consumers and have increased pricing transparency.
  • GDS systems deliver worldwide data, rates, inventory, offers, real-time availability of airlines, hotel rooms, car rental, bus tickets, and many more to make the travel industry more informatics and sophisticated.
  • Benefits of Global Distribution System Global distribution systems are widely responsible for the growth of travel industry and stepping stone of most internet based travel services.
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    Global distribution systems work by connecting travel companies (airlines, car rentals, cruise lines) to travel agencies (online or human) who then connect with the interested traveler. By this chain, the travel agent is able to offer real time availability from the companies to the traveller. The benefits of this system are the ability to deliver tons of information direct from the relevant companies, it is convenient for those that use them and easy to track travelling trends and interests. To me, it works like a mass marketing strategy. The content is generated by the owners and instead of enlisting their own man power, they utilize the efficiency and convenience of remote technology to mass distribute. The intended consumer receives the information without ever having to think where it's coming from, but inevitably trusts its reliability. The productivity of this system is something that those in the hospitality industry cannot ignore because this represents moments of the first interaction between the interested consumer and your operation. In order for the information to reach them in a convenient medium. In summary, GDS's help information get from the travel company to the consumer everyday in real time via global networks.
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    Global Distribution Systems (GDS) are largely responsible for the expansion of the travel industry. They provide the foundation for most internet-based travel services offered globally, and they link the providers of travel services in real-time. To make the travel business more complex and informatics, the GDS system provides global data, pricing, inventory, offers, and real-time availability of flights, hotel rooms, car rentals, and even bus tickets. GDS enables travel agencies and their customers to access travel information, purchase and compare options for reservations, and schedule trips. One of the most essential tools for the travel industry is the GDS system. Global Distribution Systems are server-hosted web platforms that offer worldwide discounts on the booking of travel-related goods like airfares. Amadeus, Sabre, and Travelport are the three main GDSs in the market, and they are connected to more than 650,000 travel agents. Travel agencies depend on GDS's assistance to maximize their own profits because GDS is a direct seller of airline tickets. To increase their revenues and their ability to offer tickets to customers, travel agencies enter into an agreement with GDS and gain access to a listing of fares.
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    " Benefits of Global Distribution System Global distribution systems are widely responsible for the growth of travel industry and stepping stone of most internet based travel services. Benefits of Global Distribution System for Travel Agents and Tour Operators GDS systems deliver worldwide data, rates, inventory, offers, real-time availability of airlines, hotel rooms, car rental, bus tickets, and many more to make the travel industry more informatics and sophisticated. How Travel GDS Marketplace Is Reshaping the Travel Industry GDS stands for Global Distribution System and it's essentially a central reservation system that allows travel agencies and their clients to access travel knowledge, buy and compare reservations choices and book travel. functions across the world and connects the travel service suppliers or vendors to the travel agencies in real-time, by providing a centralized service that covers the bookings of airline tickets and more. permits travel agents to access, in real-time, availability, feature and costs for airlines and extra travel services worldwide. The leading global distribution systems are Amadeus, Sabre, Galileo, and Worldspan. This permits users to buy tickets from various suppliers or completely different airlines. GDS can link services, rates, and bookings that combine a spread of products and services in travel sectors: e.g., airline bookings. Independent travel agents, travel agencies are now using an increasing sophisticated GDS system to seek out the best travel and accommodation and rates for their clients. Travel Agencies have historically relied on GDS for services, products & rates to produce travel-related services GDS system is one of the most necessary tools for the travel business the system will yield results with real-time pricing and availability comparisons There are 3 major GDS within the market- Amadeus, Sabre, and Travelport here are over 650,000 and travel agents connected via a GDS system Systems enable users to bu
Paige Hanna

What's important with accounting software for restaurants - 0 views

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    It has always been said that restaurants are a hard business in the hospitality industry to manage. There are many factors that can adversely and favorably affect the progress of the restaurant including and especially accounting. This article discusses what it is a manager should look for when choosing accounting software. Moreover it specifically highlights what factors this software affects. Menu items are something that will be efficiently priced if a good accounting system is in place. Pricing is crucial to the profit margin of a restaurant because it should accurately show costs and ensure that a business at least reaches breakeven. If this is not done correctly restaurants may find themselves spending more than they should be rather than making economical sense in their purchases and pricing. An accounting system can also assist restaurants in keeping track of vendor prices. By cross-referencing the known price of purchases from current vendors up against other vendors in the market, a restaurant can search around for the best prices and maximize their profits decreasing cost. Good accounting software will also prevent bad business by alerting a restaurant when inventory is low. You should never completely run out of supplies will a good accounting system that allows you to track this information. Tell me, have you ever been to Pollo Tropical and they ran out of chicken? How annoying would that be? Lastly the article speaks about knowing where most of the profit comes from. Once again, good accounting software will ultimately keep any manager on top of his game and help him decipher what areas are doing well and can report this efficiently and make decisions based off of this. Agreeing with my belief in the discussion earlier this week, accounting has a trickle down effect on everything within the restaurant and ultimately will have an effect on the profit.
Dhaval Khakhar

IDeaS Revenue Solutions Announces Intuitive, Affordable Pricing System for Limited-Serv... - 0 views

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    This article about the IDeas Revenue Solution Systems which will enable hotel managers to effectively manage pricing with just few clicks. It is the leading provider of the pricing and revenue management software for the hospitality industry. Now they have come up with its own pricing system which will enable the managers to seek revenue growth in their budget. This software is specifically designed for the clients who face tough competition from the dynamic service markets, with other brands deploying the revenue management systems, it has become difficult to compete. This software is scheduled to be released in the other half of this year and the benefits include, forecasting occupancy, set room rates and make competitive pricing decisions. It is a simplified system which requires minimum training and interaction to learn and operate. This will further help in increase in revenue, can be used by busy managers with just few clicks, it gives room for improvement to enhance guest satisfaction. On the other hand it has minimal upfront costs and with positive outcomes and very little risk. this will also help the limited service hotels to compete with the current and prospective hotel owners with this simplified pricing capability. It is interesting to see how IT has evolved into the hospitality industry by providing the best possible systems, software's to compete in this results driven industry, where a company can fall behind any minute with the pace at which the support systems have taken the reliability for lifting the revenue, in order to invest more and attract more customers.
Ting Li

PRACTICAL TRAVELER: AIRFARES; Glitches in Booking First Class Online - 0 views

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    In this article, the author mentions something about the online booking glitches happened sometimes. Although they are not a big deal, it affects consumers in some degree. First, the fare jump happens sometimes when consumers are booking their flights online. While they clicking the searching results, it will come out a price, the fare jumps after they click the price and they are ready to book it. For example, the price shows in the search result list is 582, when consumer clicks the price button and is ready to book it, the 'fare jump' happens at next booking procedure page. It always makes consumers a little angry but have nothing to do with it. I meet the same problems in the past when I booked the flight. Those spokesmen said that these are technical problems, those inventory systems, called global distribution systems, do not always have the freshest price information, which in some cases changes so frequently that between the time the travel agency site queries the distribution system for a requested fare and the consumer actually clicks on that fare, the prices could have changed. In my opinion, that's part of reason, staffs who in charge of the website is another big part of reason. Second, consumers also meet the problem of mix lower-class tickets into the first-class search results. That is the responsibility of e-travel agencies, because they mislabel or fail to label the fare on different occasions. It seems to be another glitches, but it will affect consumers a lot when they are booking. To sum it up, details determine success or failure. Even though these are tiny problems, in a long run, they will disappoint consumers and finally lose them.
Claire Conway

GDS usage on the rise as travel demand grows - 1 views

  • A study conducted by the American Society of Travel Agents in 2009 found the percentage of member travel agencies that used the GDS channel declined from 98% in 1999 to 79% in 2009.
  • However, despite the decrease in GDS usage amid the most recent global economic downturn, hotel companies and travelers still find value in the channel, according to sources interviewed for this report.
  • Sabre Travel Network, for example, saw an increase of more than 7% in its GDS bookings during the first quarter of 2012 over the same period last year, said Nancy St. Pierre, a spokeswoman for Sabre, which is one among several major GDS companies including Abacus, Amadeus, Galileo and Worldspan.
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  • The GDS is not going away any time soon because of the unique solutions it provides for hotels and travelers alike, according to Robert Cole, founder of hotel marketing firm RockCheetah.
  • The GDS also provides enhanced marketing support, St. Pierre said
  • Many hoteliers are attempting to leverage those increases in demand through dynamic pricing models, which offers clients a percentage off a hotel’s best available rate on each travel date as opposed to a fixed, negotiated rate for the year
  • GDS would provide additional value if distribution costs were lowered. “I think that what hotel companies don’t like about GDS is there’s a relatively high transaction fee.”
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    In 2009 the GDS usage declined from 98% to 79%. ALthough there has not been a demand to use this technology, there has been a demand in the first quarter in 2012. There has been an increase because of corporate business demand. GDS is being used to transfer room inventory to global distribution partners as well as travel agents and OTA's. Hotels using the GDS technology offer a percentage to a client instead of a fixed rate. This happens as long as companies have access to the hotel's system everyday. According to Robert Cole, The GDS system is notgoing anywhere because of its unique solutitons to hotels and travelers. It makes it easier for everyone.
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    Although there was a significant slowdown of GDS usage between 1999 to 2009, bookings are steadily increasing over 2012's first quarter. The growing demand is primarily from corporate travel, but leisure travel reservations are also picking up speed as well, especially in the form of job related trips that end with vacation days. Hoteliers are increasingly following a "dynamic pricing model" which has flexibility of rates to increase during high demand and vice versa, encouraging weekend stay-overs and group rates. In spite of previous estimations, GDS enhances the online search tools rather than being replaced by them, since it is much better suited to handle large amounts of site traffic than smaller companies and independent, as well as providing a cost-free marketing presence for the tourism providers. Hotels still consider GDS transaction fees high, but this is an ongoing negotiation. Corporations appreciate GDS' security reporting features which pinpoint employee locations as well.
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    Corporate travel demand is primarily responsible for the rise of GDS usage. There has been an increase in business travel. Many consumers are attempting to leverage those increase in demand through GDS. The pricing model provides consumers with a lower rate through GDS than the actual average rate. The GDS is not going away anytime sooon.
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    This article shows that although GDS were thought to be the end, with its efforts of changing price and strategies, it still can postpones its life circle and continue growing gradually. However, I am a little doubt about this article, because the result it concludes just based on the interviews of three person.
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    This article is about how global distribution systems are still in demand even though they were said to be dying out. Industry leaders thought that with the development of online travel agencies, GDS's would soon be out of business. This isn't the case though. Well it is proven that member travel agencies have been using GDS's less this could be linked to the economy. The people who are purchasing travel through online travel agencies are still using the GDS every day. Business travel is also up in the past 10 years and also an increase in business travelers extending their stays for leisure. With that leisure and corporate traveler are help keeping GDS's alive. But GDS's would be even more profitable if they lowered their transaction fees.
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    The GDS has decreased steadily over the past decade, but recent studies have shown that there has been a small increase. The increase is thought to be due to corporate travel.  Many hotels are trying to increase the use of the GDS through dynamic pricing models. This model offers a percentage off the hotels best available rate depending on what the demand is. The GDS provides many benefits like facilitating the online search process, offering immediate access to information without using a marketing budget, and high sense of security. The only downfall is that the distribution costs are too high, because transaction fees usually are around $5. 
Jia Kim

InterContinental Hotels Group eyes mobile to combat hotel aggregators - Mobile Commerce... - 0 views

  • company is focusing mobile efforts on the hotel experience over search and booking to counter challenges from sites such as Expedia and booking.com.
  • Connecting the guest journey through mobile
  • mobile can be used for much more than just a medium for transaction.
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  • We try to get people to book direct but they typically book on an aggregator.”
  • All they want to do is show price and location
  • aggregators drive down the price. We understand it’s an important channel for us, but it drives down brand.
  • mobile guest journey, including search, shop and compare, booking and confirmation, pre-stay planning, market and property arrival and stay and departure.
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    Intercontinental Hotel Group(IHG) now said that the company will try to focus on mobile marketing to counter challenges from aggregators such as Expedia, Priceline.com, and booking.com. These aggregators enable guests to search by showing the price and location and book hotels at a time. They are such an important outlet for sales, however, they drive down the price and also drive down the brand. Hence, IGC now trying to focus on mobile marketing to connect guests journey from search, shop, compare, booking, confirmatiln, pre-staying planning, arrival, stay and depature.
kaseyfl9568

Global travel distribution: GDS system's role, growth, future outlook - 0 views

  • Global distribution systems have significantly changed the way people traveled and the work of travel companies as well. With GDSs, independent travel agents, travel companies, and online agents have a remote access to airline reservation databases, can place remote bookings (thus automating the booking process), and meet their customer needs by looking the database for the best available offers. Also, GDS systems provide such travel-based technology services as airline information technology products and revenue management tools for hotels, airlines, and car rental agents.
    • ngerv001
       
      Global Distribution Systems have greatly impacted the hospitality industry with pricing information widely available to multiple outlets. GDS ability to share and distribute pricing to OTA's either for hotels or airlines, car rental agents and other outlets. With guests looking for a edge in cheap purchases, GDS is able to provide pricing that is readily available. Technology is constantly evolving to help the consumer and there is no doubt that GDS will continued to be featured/
  • predictions
  • and GDS systems: the future prospects
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  • Travel distribution
  • Now the number of online travel sites providing price comparisons is quickly growing.
  • and predictions
  • pushing customers to book their services directly via their websites without any intermediaries,
  • The technology may change and become more customized to client specific needs and preferences such as leisure travel
  • Blockchain innovative technology is another growth perspective for travel distribution landscape
  • Blockchain provides high-security level: it consists of multiple transaction blocks, built according to certain rules and linked and secured using cryptography
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    Everything in life and business today is about how you can make big bigger, fast faster and everything more personalized. This article is giving suggestion about how GDS may evolve in the future to make it more personalized to the buying customer as well as making it more GDS more secure. GDS are starting to price compare with competing sites and businesses are offering incentive of not having service fees if you book directly through them. Where is this leading the GDS systems? Perhaps into the Blockchian technology, where a customer can purchase a token and essentially cash it in when they exchange it for the service being done. This is allowing for more secure transactions of moneys. GDS will never go out of business, but there is always a way someone is looking to make it better, Blockchains may be something of the future trend.
anonymous

Are customers' reviews creating value in the hospitality industry? Exploring the modera... - 0 views

  • reviews
  • positive effect on hotel revenues
  • outside popular destinations
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  • online visibility
  • user-generated reviews
  • 240 small and medium-sized hotels
  • online retailers have thus been gaining increasing market power in influencing customers’ purchases (i.e., Inversini and Masiero, 2014, Silva, 2015, Yen and Tang, 2015) and have improved market transparency and uncertainty for travellers (Toh, Raven, & DeKay, 2011). For this reason, their role is now considered an infomediary (Chen, Yang, & Wang, 2015) because their capability to add value in transactions depends primarily on collecting and processing information about prices, destinations and travellers’ reviews.
  • positive effect on hotel revenue growth
  • outweighed by a negative effect on gross profit margins.
  • managerial implications discuss how hotels should use social media features according to a strategic view based on pursuing the horizontal and vertical differentiation of their services in an attempt to create more economic value from their online visibility and to protect profit margins from the intermediation in their customer relationships.
    • anonymous
       
      MIS idea of how to actually use the information giving from this style of data mining
  • Online reviews provide additional information for travellers to mitigate the uncertainty about the quality of a hotel and about its fit to their needs and preferences on accommodations and destinations.
  • 50,115 user-generated reviews on TripAdvisor,
  • bargaining power
  • Internet can be a value-destroying mechanism for small businesses and can deter hotels’ capacity to defend profit margins
  • empower buyers
  • ncrease the degree of rivalry among firms that sell and distribute their products/services
  • shake up long-lasting reputations through reviews posted by unmonitored influential opinion makers
  • First, online ratings can have a beneficial effect on the occupancy rate of rooms, which is especially important for larger hotels that bear a greater cost of idle capacity, especially in off-peak periods. Second, visibility on social media can allow hotels to apply a price premium thanks to greater economic value generated by market transparency, the reduction of the search costs for both parties involved in the transaction
    • anonymous
       
      Hypothesis broken into 2 parts
  • brand image of hotels,
    • anonymous
       
      Potential here for bad press. Viral videos of mistakes/ misinformation etc.
  • maller hotels with opportunities for market growth in segments in which they have a limited market presence
  • exploring the relationship between online visibility and the creation of economic value in terms of increase of sales and profitability for a panel of 240 Italian small and medium hotels
  • hotels’ market positioning between their online visibility and profitability.
  • we consider only the profitability (the value appropriation achieved through online visibility) and not the increase in sales (the value generation achieved through online visibility) because hotels’ market positioning affects a hotel’s capability to appropriate the economic value brought by online visibility and influences hotels’ ability to negotiate the infomediation fees, which in turn impact hotels’ profitability.
  • social networking (i.e., the opportunity that users have to connect with people with similar travel interests, needs or experience) and knowledge sharing
  • travellers can more easily find persons who share similar travel preferences and needs. In a similar way, a user consulting travellers’ reviews can see if the reviewer is a member of his/her friends’ social networks on other platforms, such as Facebook.
  • beyond allowing hotels to improve their room occupancy rates, online visibility may allow hotels to apply price premiums.
  • respond strategically to online reviews
  • positive relationship between online visibility and sales
  • three different forms.
  • first is the rating assigned by users, who can express their evaluations on a quantitative scale.
  • rates given by users are distributed over the scale.
    • anonymous
       
      Think amazon review
  • number of reviews that users give to hotels
  • we may expect that online visibility on social media – seen as a composite measure of the three above-mentioned elements – can positively impact hotels’ revenue growth
    • anonymous
       
      hypothesis
  • ive million registered users who visit the platform 30 million times per month on average
  • Online visibility has a negative effect on the gross profit margin of a hotel.
  • Consequently, high star-rating hotels apply price premiums for their superior quality and attract less price sensitive customers, who have a higher willingness to pay for quality
  • we expect that less price sensitive customers are willing to pay more for hotels with higher customer ratings on infomediation platforms because they perceive these hotels to be more valuable
  • The relation between online visibility and sales profitability is stronger for hotels with high star-rating.
  • iche tourism appears to offer a more meaningful set of experiences, given the knowledge that tourists’ needs and wants are being met
  • “what makes a tourism destination truly competitive is its ability to increase tourism expenditure, to increasingly attract visitors while providing them with satisfying, memorable experiences, and to do so in a profitable way” (p. 2).
  • However, a number of studies have reported that online user-generated reviews are perceived as more credible than traditional word-of-mouth when they come from persons with similar attitudes and preferences
    • anonymous
       
      Hate this.
  • Hotels in niche destinations are thus better positioned to extract more economic value from online visibility.
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    This article analyzes how user-generated ratings have a positive impact on hotels revenue growth. It looks at this through three different methods: one, ratings that the uses provide, two at how those ratings are "distributed over the scale," and three, the number of reviews that hotel receives. The article observes 240 small to mid scale hotels in Italy. Some issues we see come up revolve around the subjectivity of user-generated reviews and how that can positively and negatively affect hotel occupancy and interest. Ultimately, it appears that hotels that already have a high star rating will benefit most from these user-generated ratings because they have a stronger bargaining tool. The other benefactor are small, niche hotels whose increase viability and unique qualities help it in encouraging new tourism and high level experiences.
shawndab

Peloton becomes the latest pandemic boomtime business to announce restructuring, as out... - 0 views

    • shawndab
       
      As a spa & fitness leader, I have had many hotel guests tell me they access the hotel finder on the Peloton site to make their accommodation decisions.
  • ess to announce restructuring, as out-of-home fitness bounces back
  • Peloton is set to axe around 800 jobs, increase the price of its equipment and close some of its retail operations as part of efforts to turn around the decline in its business.
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  • share price plummet from a high of US$162 in December 2020 to the current US$13.
  • The company has struggled to capitalise on its pandemic successes
  • gyms being forced to close and people looking for alternative exercise options – a "pivot" with which Peloton became near-synonymous
  • cease making its own products and, instead, expand its partnership with Taiwan-based manufacturer Rexon.
  • The move came just 14 months after Peloton acquired equipment creator Precor, in a deal worth US$420m, renaming it Peloton Commercial.
  • Peloton Bike+ will increase by US$500 to US$2,495. The price of the Peloton Tread will increase by US$800 to US$3,495
  • "Price is just one of the many levers we will continue to explore as part of our business transformation strategy."
Diamond Williams

Online Travel Shoppers Respond Best to Intuitive Ecommerce Experiences - eMarketer - 0 views

  • Like almost all online customers, travelers comparison shop to find the best deals. So it should come as no surprise that a Q4 2011 report on worldwide visitors to travel and hospitality websites by web analytics company iPerceptions found that price was the main barrier to shoppers completing online reservations.
  • But after price, functionality and site design were among the biggest stumbling blocks for prospective customers.
  • When iPerceptions broke down the data, it found that leisure travelers sought out information about hotels or prices more often than did business travelers. Additionally, business travelers were more likely than vacationers to complete a reservation.
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  • The highest percentage of respondents, 28%, said they arrived at a website by typing in a web address.
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    iPerceptions put information together on online travel shopping. One question being what are some of the things that keep travelers from booking rooms. Price was number one on this list of things. This is not surprising because most online travel customers comparison shop to find the best deals. Next, after price, functionality and site design were among the biggest stumbling blocks to those who wanted to book online. Having a website that is easy to navigate so the customer can get the information they are looking for is critical to that traveler actually making that reservation. 8% gave up after being unable to find what they needed. And 7% had a technical issue when trying to book. That's 15% altogether. The survey also concluded that it is mostly leisure travelers who were seeking information as opposed to business travelers. Although, business travelers were more likely to complete reservations. Maybe this can be accredited to the fact that business travelers have all the information they need so they don't have to spend time searching. Or the increased frequency of travel makes them more familiar with sites and where to go and how to get information. The highest percentage of respondents said they arrived at a website by typing in the web address. This leads me to believe that in addition to having a website that is functional and easy to navigate, your web address must be memorable and easy to spell. Those who got to the site by search engine came in at a close second.
Catherine Gibson

GDS Will Evolve Into 'Value Creation Hubs,' Harteveldt Says - 0 views

  • Airline distribution will migrate from global distribution systems to “value creation hubs” over the next five years, according to airline and travel industry analyst Henry Harteveldt.
  • Value creation hubs, or VCHs, will be aggregators that enable extensive airfare and product transparency, dynamic pricing, and rich merchandising and retailing,
  • “The GDSs have served airlines well for many decades,” Harteveldt wrote. “GDSs’ security, reliability, speed and accuracy are among the best in any transactionally based industry. “
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  • Airlines want more flexible, robust commerce platforms built on contemporary software and architecture,” Harteveldt wrote.
  • “Airlines want commerce platforms that can support extensive fare and product transparency, dynamic pricing, rich basic and ancillary product merchandising and retailing and the ability to reliably and securely process the massive volume of shopping sessions.”
  • The airlines also believe that new providers who enter the airline distribution and commerce space will generate more competition and better selling solutions,
  • They will use the new-generation commerce technology infrastructure that powers airline CRS/PSS host systems and e-commerce solutions, thus reducing the need for lengthy, costly disruption in a conversion to a new passenger services system.
  • Like GDSs, value creation hubs will be designed to support high-frequency, high-volume shopping.
  • value creation hubs will be developed with the database-commerce operating and business environment in mind and will be designed to provide extensive fare and product transparency, support dynamic pricing and enable rich merchandising and retailing.
  • A key difference between GDSs and VCHs will be the business level at which they operate. Unlike GDSs, which work with individual airlines, VCHs will be developed for each major alliance – Oneworld, SkyTeam and Star Alliance.
  • Because the VCHs will operate at a “group” level, rather than at a single-airline level, the VCHs will house a “community link,” similar to the common platform operated by Amadeus, which will function as the “hub of the hub,” he said.
  • An important distinction between the GDS and VCH models will be the commercial relationship with subscribers, including agencies and other intermediaries.
  • Does this mean GDS companies will disappear? No, Harteveldt said.
  • Value creation hubs, or VCHs, will be aggregators that enable extensive airfare and product transparency, dynamic pricing, and rich merchandising and retailing, Harteveldt predicted in a white paper on “The Future of Airline Distribution.” The paper was underwritten by IATA
  • They will use the new-generation commerce technology infrastructure that powers airline CRS/PSS host systems and e-commerce solutions , thus reducing the need for lengthy, costly disruption in a conversion to a new passenger services system.
  •  
    This article is explaining how Henry Harteveldt, an airline and travel industry analyst, believes that GDSs will evolve into value creation hubs, or VCHs, over the next five years. He believes GDSs have served airlines the best among many transactionally based industried; however, many areas of airline marketing, sales, distribution and e-commerce are looking for more. He specifically states that airlines are looking for "more flexible, robust commerce platforms built on contemporary software and architecture", as well as "commerce platforms that can support extensive fare and product transparency, dynamic pricing, rich basic and ancillary product merchandising and retailing and the ability to reliably and securely process the massive volume of shopping sessions." VCHs will be used to support the high-volume, high frequency shopping, similar to GDSs, and the system will the new technology that powers airline CRS/PSS host systems, reducing the need for costly conversion disruption.
hui wang

Cost Controlling in Restaurants - Virbus - 0 views

  •  
    Depends on the worst killer in the restaurant profit, in my opinion is the financial analyzing only in the tax day. This managing decision that not summary the financial statement everyday will lead to the confuse cost management and missing the chance for the maximize profit margin. Especially, cost is the most important part for the daily financial analysis. This article talks about how to manage the cost under effective way and make the property working for more net income. For instance, this article introduce about how to pricing the menu depends on the historical selling data and how to make some development and promotion encouragement for the guests loyal consuming behavior under the low-season.
Dalton Draper

7 reasons to switch to a point-of-sale system - 0 views

  • By Jeff Wuorio If you're a veteran retailer, you know the problem: Your inventory doesn't match your tallies. Sales are going unrecorded. Your staff is spending far too much time chasing mistakes instead of tending to customers.
  • 1. Your "sudden shrink" no longer goes undetected
  • Retail Management System are designed to immediately record any and all sales. Not only does that mean timely and accurate sales tracking, but a POS system also lets you readily identify inventory levels, particularly when what you have on the books doesn't jibe with actual stock
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  • 2. Markdown management is much easier
  • knowing which items have been marked down and recording those discounts accordingly
  • a POS automates the process of introducing markdowns and, in turn, tracking them accurately
  • not just inventory accuracy but the use of pricing models to allow for markdown management
  • . Promotions can be tracked more successfully
  • Whether through coupons, special discounts or other vehicles, promotions can be central to attracting and retaining business. Trouble is, managing and reconciling short-term specials—not to mention pinpointing their impact—can be nigh impossible without the automation and immediacy of a point-of-sale system.
  • 4. You can maintain control in absentia.
  • Many operations suffer in employee efficiency and customer service when the boss is away.
  • POS can help boost those areas, no matter where the head honcho happens to be."You simply can't be there all the time," says Jim Melvin, chief executive officer of Siva Corp
  • "A POS lets you have that important level of control when you're not there."
  • 5. Your prices are consistent from one location to the next
  • If your business operates at more than one location, a point-of-sale system ensures pricing consistency.Even better, a POS system automates overall inventory control, helping to keep stocks in proper balance depending on demand and other factors, which can vary from one location to the next.
  • . You get many tools in a single package
  • "Most POS systems have add-on modules like payroll time clocks and customer preference databases," says Rarrick. "That removes the need for small businesses to invest in separate systems for those purposes."
  • You can make better use of your personnel
  • A good POS allows you to allocate your human resources to the customer service area of the business," Ruffing says. "That means they no longer have to be counting, calculating, ordering, and checking cash-register accuracy."
  •  
    This article talks of seven ways in which a POS system can help a small or medium size business through making the owners responsibilies easier to manage. The tools provided by the POS system can help with everything from payroll, to inventory, to pricing and coupons or sales.
jennifer amador

American Airlines sues online travel giant Orbitz - USATODAY.com - 0 views

  • American sees its direct booking system as a way to lower its costs and give fliers more information about the particular services it offers for an extra fee, such as priority boarding.
  • American’s push for travel agents to start using its direct link to find its fares and flights rather than the centralized systems that currently pool most airlines’ price information has set off a series of clashes.
  • In December, American pulled its flights off Orbitz because it would not make the switch. Travelport, which also has a majority stake in Orbitz, sued American. And Expedia, the biggest online travel company in the world, stopped showing American’s flights on its system, but it has recently resumed displaying them after reaching an agreement with the airline earlier this month.
  •  
    This article discusses a war between American Airlines and Orbits, and how they cannot come into an agreement in regards to using the GDS. American Airlines is mainly the provider for most of the fares and traveling but orbitz is there other marketing strategy that is used to sale the tickets online. Nonetheless, American wants and pushes for travel agents to use their direct system to book flights rather then using Orbitz or another chain of coming to book travelers flights. America does offer a variety of prices depending on different categories, as well as frequent flyers miles/points if they book with American website and sources. In essence, American Airlines still wants to have control of their flights and prices as they are the main sources from the beginning of time.
anonymous

Kayak Is Worth $31 With Revenues From Advertising, Hotels Driving Growth - Seeking Alpha - 0 views

  • By providing an easy comparison of fares across various websites, Kayak makes the travel search easier for its users.
  • earns its revenues primarily through advertising and referral fees earned from its suppliers.
  • We estimate the advertising division to contribute close to 55% to our price estimate of $31.05 for Kayak
  • ...3 more annotations...
  • the company started trading under the "KYAK" ticker on NASDAQ from Friday onwards. We have a price estimate of $31.05 for Kayak, which is at a premium of close to 20% to the current market price.
  • We estimate that the company earns higher revenues from advertising compared to referral fees per query
  • We expect Kayak's online ad revenue per 1,000 queries to go up to $268 by the end of our forecast period.
  •  
    This article, posted on seekingalpha.com discusses the success behind Kayak. Kayak is an OTA that "gives consumers a one-stop research solution to best fares along with other value-added services like flight status updates and pricing alerts." However Kayak's revenues stem primarily from advertising and referrals. The article futher breaks down the percentiles of the profits with ads at 55% and referrals at 38%. Kayak's stock is at a premium and only seems destined to improve. A very interesting graph portrays estimates of its improvements for both ads and referrals.
sliu043

Point of Sale (POS) System - 0 views

  • With a POS system:You can analyze sales data, figure out how well all the items on your shelves sell, and adjust purchasing levels accordingly.You can maintain a sales history to help adjust your buying decisions for seasonal purchasing trends.You can improve pricing accuracy by integrating bar-code scanners and credit card authorization ability with the POS system.
  • Ease of use. Look for software with a user-friendly graphical interface.
  • Entry of sales information. Most systems allow you to enter inventory codes either manually or automatically via a bar-code scanner.
  • ...5 more annotations...
  • Pricing. POS systems generally offer a variety of ways to keep track of pricing
  • Updating product information. Once a sale is entered, these systems automatically update inventory and accounts receivable records.
  • Sales tracking options. Different businesses get paid in different ways. For example, repair or service shops often keep invoices open until the work is completed, so they need a system that allows them to put sales on hold.
  • Security. In retail, it's important to keep tight control over cash receipts to prevent theft.
  • Taxes. Many POS systems can support numerous tax rates-useful if you run a mail order business and need to deal with taxes for more than one state.
  •  
    With the development and improvement of technology, point-of-sale (POS) systems nowadays are playing a vital role in the industry. In this article, the author has mentioned that POS systems let businesses track usage, monitor changes in unit dollar costs, calculate when businesses need to reorder, and analyze inventory levels on an item-by-item basis. In one word, POS systems enable businesses to keep track of their cash flow. The author also introduced some features to consider in a POS system, including: ease of use, entry of sales information, pricing, updating product information, sales tracking options, security, and taxes for businesses to choose the most appropriate system for them. Since every business is unique, it's important for every business find that system meeting their all requirements instead of just using a popular one.
rnobl005

Booking Holdings Buys Activities Distribution Startup FareHarbor - Skift - 0 views

  • Booking Holdings Buys Activities Distribution Startup FareHarbor – Skift
    • rnobl005
       
      Module 3: Networking (Rebecca Noble) I came across this story a few weeks ago and thought it made sense to post about this week as it has to do with e-commerce. Booking Holdings' recently purchased a start up called FareHarbor in what is speculated to be a $300 million deal. FareHarbor is a reservation system designed for tour operators to distribute and sell their products online. Booking Holdings used to be known as the Priceline Group - the company now owns Booking.com, Priceline, KAYAK, OpenTable, and a few other tourism related brands. The idea is that customers buying a hotel room in Paris who know they want to take a tour of the Eiffel Tower can package those two purchases together. This deal is evidence that travel corporations are making a big push to be full service agencies and e-commerce plays a big part in the ability to do so. The article cites a few other similar deals, specifically Expedia.com partnering with a restaurant reservation platform called, Reserve (reserve.com/about). It also talks about Airbnb's own tour offerings, which they call Experiences. There are many other companies similar to FareHarbor that allow tour operators to sell their products online, many of which specialize in a specific geographic region. As such we may see large corporations like Booking Holdings buy these smaller companies so they have tours in popular destinations worldwide.
  • Booking Holdings said Thursday that it will acquire U.S.-based, experiences booking-software provider FareHarbor.
  • The FareHarbor acquisition will help provide content to expand Booking.com‘s upselling of consumers on tours after the consumers have already bought another product from the online travel giant.
    • rnobl005
       
      Booking Holdings will utilize the tour excursions supported by the FareHarbor software as an upsell when customers are purchasing other products on Booking.com.
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  • The price tag could be relatively “hefty” — as in more than $300 million — speculated one source who is knowledgeable about the tours and activities sector.
    • rnobl005
       
      $300 million is a HUGE price tag. I think this purchase is a significant statement on the importance of e-commerce in the tourism industry.
  • Both deals — FareHarbor and Reserve — accentuate an accelerated focus on in-destination activities, whether they are visiting a hot restaurant or tours and attractions.
    • rnobl005
       
      Reserve is an e-commerce software system used for restaurant reservations. They recently made a deal to become the exclusive restaurant reservation provider for Expedia.com.
  • Airbnb officials recently said that they plan on being in 1,000 cities with their Experiences product by the end of this year, and they project profitability in Experiences by 2019.
    • rnobl005
       
      In addition to offering local places to stay, Airbnb now offers tours, or what they call "Experiences." I've heard mixed reviews about this service. They spin it as touring the city you are in with a local guide. But that guide could legitimately mean any person off the street. Guides that lead tours and excursions through legitimate tour operating companies have way more experience and depending on the city they are in have to pass some sort of certification examine to lead tours.
  • The purchase denies TripAdvisor’s Experiences unit a chance to enhance its relationship with suppliers and to make the end-to-end technology experience more seamless between suppliers and consumers.
    • rnobl005
       
      TripAdvisor is a competitor of Booking Holdings, so this deal can be seen (according to the author of the article) as a defensive tactic to control the market.
  • Notable players in B2B tech include Bokun, Musement, Once There, Palisis, Redeam, Regiondo, Rezdy, Rezgo, Tiqets, TourRadar, TrekkSoft, Trip.me, and Veltra.
    • rnobl005
       
      This are all companies similar to FareHarbor that support tour operators in various parts of the world. The majority of Rezdy's tour inventory, for example, is in the Asia Pacific region. With so many individual companies offering similar services I can see large companies making a move towards purchasing smaller companies to expand their reach geographically.
  • FareHarbor debuted a predictive pricing platform powered by artificial intelligence to help operators select optimal rates for activities.
    • rnobl005
       
      Having worked for a tour operator I can see why this is a super lucrative tool. Tour pricing adjusts seasonally based on when the destination is in peak season. Having AI tell you when to adjust the price on your product is a vast improvement operationally because you don't have to dedicate the time to monitoring sometimes thousands of tours by hand.
  •  
    Module 3: Networking (Rebecca Noble)
pmcclain

How technology can improve your retail business | BDC.ca - 0 views

  • Speed, agility and efficiency are expected of today’s retail businesses. To achieve this, retailers should invest in an electronic inventory control system, a central database, a point of sales system and an automated statistical forecasting system. These tools don’t simply reduce your overhead and improve your planning. They’ve become essential tools that can provide you with a competitive edge to thrive and grow in the market.
  • Your system can also perform "open to buy" calculations that tell you how much to spend on particular store categories for maximum return.
  • our inventory control system can suggest pricing and markdowns within your pre-set p
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  • arameters, and/or track your margins based on the prices you enter.
  • Even with special pricing offers, you never lose track of your margins. You can establish different pricing for different stores across geographic regions, for instance, and for preferred customers such as employees or major buyers. You can also pre-set markdowns for end-of-season or other sales. The system continues to track gross margin, including the effects of markdowns and preferred pricing.
  •  
    This short article talks about some of the ways technology can improve a retail business, but I think it may apply for larger businesses. ways of reducing inventory cost, improve customer satisfaction, keep track of the companies margins (sales margin) and also improving your knowledge of forecasting for the business.
  •  
    This article demonstrates the significance of technology in today's business world. It encourages entrepreneurs to invest to invest in technologies that enhance the efficiency of business operations. Such include the point of sale (POS) systems, electronic inventory control system, and a central data base among others. This is because they come with various benefits including reducing inventory costs, improving customer satisfaction, facilitating inventory control, among others.
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