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haelidenton

Hotel Industry Embraces Green Revolution - 0 views

  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records."
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
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  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records."
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • The green economic revolution is impacting the $90 billion U.S. hotel industry
  • the hotel's adoption of native gardening also gives guests a compelling reason to eat at the hotel and accounts for 15 percent of hotel guests' revenue stream.
  • Cost-competitive advantage . Saving green by going green is where most of today's business focus is directed. In these recessionary times, going green can make the difference in being able to compete on price.
  • Green revenue growth . This is where the green economic revolution is heading, growing revenue by going green. This is a multi-trillion-dollar global opportunity for building or cementing customer loyalty as consumers focus increasingly upon sustainability and wellness.
  • Green entrepreneurship . In every economic revolution, there is opportunity for the entrepreneur as the traditional big players struggle to adopt their legacy systems and business practices. Customers are looking for businesses that offer fresh solutions that support their quest for "going green."
  • The green economic revolution is impacting the $90 billion U.S. hotel industry
  • Food grown in the hotel's native garden provides hotel guests with a healthy dining experience. In fact, the hotel's adoption of native gardening also gives guests a compelling reason to eat at the hotel and accounts for 15 percent of hotel guests' revenue stream. According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records
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    The Hotel Industry and its vendors are acknowledging and taking a keen revenue advantage, because their customers are supporting a green environment focus. This green economic revolution has impacted the $90 billion dollar Hotel industry. The article describes a hotel in Austin Texas profoundly in regards to their property having the "largest solar system in the continental U.S.". The hotel goes as far as creating their motto, which gear guest towards a green environment focus; their motto states "Environmental consciousness in action." The hotel grows its own food and vegetables, in which they serve the guest with, and they also give some of their produce to local food banks. The hotel guest often brag about how well they slept in the night, this might be caused by the toxic free chemical environment they are in. The lodging have refrained from using chemical pesticides 20 years ago, which may have added to the result of guest sleeping well; stated the general manager. The Ritz-Carlton program "Jean-Michel Cousteau's Ambassadors of the Environment program" was originally for the children that were staying on the Kapalua in Hawaii. The children enjoyed it so much, and their parents became very inquisitive; that the program emerged into the entire property focus. This program gives guest the opportunity to have involvement with the native forest; native nature walk and the hotel also harvest a native garden. This is almost the same idea as the hotel located in Austin Texas. There are many valid reasons for the reason why the Hotel Industry should be green conscious. The Green Hotels Association states that "Companies with proactive environmental strategies will make 4 percent higher investment, 9 higher sales growth and 17 percent higher operating income growth than companies with poor environmental practices.". If I was a general manager, this would be one of my main concerns and focus. Going green is cost effective, but the ending
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    Getting green could enable the hotel be competitive on price and grow the revenue. There are already several hotels going green and receive positive feedback from their guests.
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    Going green is a great initiative within hotels. having worked with resorts implementing green initiatives, I would say one of the biggest challenge is changing the culture of employees to start doing things differently in order to maintain a sustainable program. Hotels in my experience that are successful employs environmental officers who educate and monitor various areas of the green initiatives. Going green can have huge capital investment in the initial stages but have huge gains especially in energy conservation in the long term. Our guests are also more socially conscious and will respond well to green hotels though they may not always practice conservation during their stays.
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    This article explains the green revolution pertaining to the hotel industry with an estimated $90 Billion. Consumers are becoming conscious of the Earth's finite resources, thus, the green revolution is coming about slowly but without a doubt making an impact in the way the economy works. This is allowing an opportunity for hotels to increase revenues and gain market share due to this niche on catering to such consumers with a green initiative lifestyle. For example, the Ritz Carlton- Kapalua Hawaii, is combing fun and green education to educate children of the unique local surrounds found within the region, encouraging to frequent business by the wonderful experience. As well, it is interesting to learn that companies engaged within the strategies focused on the environment are experiencing high growth regards return on investment, sales growth and operating income. In every spectrum of hotel building and operating, the green initiative is possible from construction and architectural planning to hotels free of chemicals and property-developed horticulture gardens. The full capacity of the green revolution has not been seen to its full potential only leaving to wonder the full extent of its possibilities.
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    This article talks about how the eco-friendly environment concept is helping the hotelier industry achieve higher revenues and market shares. This whole concept is an ample opportunity for hotels to compete, stay on business and raise awareness to consumers about green resources that can be used to save our planet. People show interest in collaborating with the going green concept and learn more, however businesses need to be more conscious about the environment. For example, The Habitat Suites in Austin Texas is using the largest solar system in the continent to provide power. It is also a toxic free chemical environment and reproduces in own its own fruits and vegetables gardening. Three main factors are impacting the green revolution's hotel industry; cost-competitive advantage, green revenue growth, and green entrepreneurship. Feel free to read more about the article to have a deeper understanding.
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    nowadays, more and more hotels attending to join the green army. one of the most important reason is this kind of hotel will have a better market. because of the education level of the guests, their invironmental awareness become stongly. so the guests want to do more to make a contribution the the environment protection. on the other hand, the customers all knows that even the price of the green hotel is higher, but it is more health and safe. it will make them feel better and have a good experience in the hotel. as we know, a good experience is the final goal of hotel. so, the green hotel must have a bright future.
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    The green economic revolution is impacting the $90 billion U.S. hotel industry. There is an opportunity to increase revenue and market share by "going green". Habitat Suites in Austin, Texas is a leader in this area. The hotel's motto is "Environmental consciousness in action." Habitat Suites has an environment that is free of chemicals, has the largest hotel solar system, and uses their own organic fruit and vegetable garden for food in the hotel. Due to this environmental consciousness, the customers are reacting positively. Commenting on how great they slept, due to the ecologically fresh rooms. Many hotel chains are jumping on the green revolution bandwagon. At the Ritz-Carlton, Kapalua in Hawaii, they started an environment program that was originally designed to provide fun for kids. But after positive feedback from the children, this has grown from just learning about local marine life to educational nature walks. These walks go through Maui's native forests and a garden that grows native foods and has community engagement in order to preserve their island's culture and environment. The food that is grown in the native garden is used in the hotel to provide guests with a healthy dining experience. Because of this, it has increased guests' reason to eat at the hotel and is 15 percent of the hotel guests' revenue stream. This environmentally friendly program increases the possibility of repeat business and attract new travelers who search for these types of experiences. A report published by the Green Hotels Association states, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records." Even non-hotel-industry entrepreneurs are realizing business opportunities in the green vacation industry. Patricia Griffin, president of the Green Hotel Association, started the associatio
Yongjoon Ji

IT Investment, Emerging Markets Key to Business Growth - 0 views

  • A survey sponsored by SAP suggests businesses are looking to make investments in IT and their workforce but struggle to find lenders
  • Effective use of technology was seen as a key priority in achieving growth, and according to respondents, the three main internal obstacles to growth were finding and keeping new customers (79 percent), hiring and retaining people with the right skills (78 percent) and operating the business efficiently (76 percent).
  • When it comes to technology, becoming more efficient and using IT more effectively over the next year is among the top three priorities of those surveyed, with 46 percent saying using technology more effectively was a top business priority.
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  • Effective use of technology was seen as a key priority in achieving growth
  • The survey indicated this was especially important in emerging countries, including India (72 percent), Brazil (75 percent), Russia (33 percent), China (44 percent) and Mexico (33 percent).
  • In addition, 60 percent of respondents said they are automating more tasks and functions now than three years ago.
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    According to the article, a survey sponsored by SAP suggests that businesses are looking to make investments in IT and effective use of technology is seen as a key priority in achieving growth. When it comes to technology, becoming more efficient and using IT more effectively over the next year is among the top three priorities of those surveyed, with 46 percent saying using technology more effectively was a top business priority. The survey indicated this was especially important in emerging countries, including India (72 percent), Brazil (75 percent), Russia (33 percent), China (44 percent) and Mexico (33 percent). In addition, 60 percent of respondents said they are automating more tasks and functions now than three years ago.
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    According to an Economist Intelligence Unit survey, the survey of more than 1,000 SMEs included businesses from the developed economies of France, Germany, Japan, the UK, and the United States. 53 percent of those in developed markets said growth were a top business priority. Effective use of technology was seen as a key priority in achieving growth, and according to respondents, the three main internal obstacles to growth were finding and keeping new customers, hiring and retaining people with the right skills and operating the business efficiently. When it comes to technology, becoming more efficient and using IT more effectively over the next year is among the top three priorities of those surveyed, with 46 percent saying using technology more effectively was a top business priority. The hotel industry usually does not invest enough to grow compared to other industries. I believe it is because they consider being a technological leader in this industry does not bring more profit than they invest. Investing on technology might not bring instant profits but it can be one of ways to become a top business priority.
Ted Rood

Hotel Lenders and Investors at Ease With Direction of Investment Market - MarketWatch - 0 views

  • Lower interest rates, revenues that are outpacing expense growth and below average supply additions are combining to give lenders and investors a greater comfort level with the U.S. lodging investment market,
  • "Double-digit profit growth, coupled with the low cost of capital and limited supply growth, make hotel real estate an attractive option to commercial real estate investors," said Scott Smith MAI, vice president in the Atlanta office of PKFC
  • "Institutional investors and private equity funds are showing a bias towards full-service and resort hotels in the major markets, where profit growth has been the greatest,"
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  • Survey results show that there currently is a significant gap between the price a buyer is willing to pay and what a seller is willing to accept.
  • Hospitality bankers and mortgage companies responding to the Hospitality Investment Survey reported that mortgage terms have remained virtually the same from 2011 to 2012.
  • The 2012 Hospitality Investment Survey also identified the increasing use of Small Business Association 504 loans, a program most frequently offered by local and regional banks to investors purchasing limited-service properties in secondary markets
  • Investments in the hospitality industry will continue to become more attractive due to the expected continued improvement in industry performance and the continued availability of cheap capital.
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    The article discusses how hotel lenders and investors have found success with the direction of the investment market. According to the 2012 edition of the Hospitality Investment Survey, lower interest rates along with revenues that are outpacing expense growth are combining to provide investors with a greater level of comfort in regards to the U.S. lodging investment market. According to Scott Smith, vice president of PKF Consulting USA, the double digit growth of profits along with low capital and limited supply growth has made hotel real estate much more attractive to commercial real estate investors. Smith notes that institutional investors as well as private equity funds are more inclined to invest in full service hotels existing in the major markets, which has shown the most profit growth.  According to the text, investments in the hospitality industry will continue to remain attractive to investors due to the expected continued improvement in industry performance along with the availability of cheap capital. 
Alexander Suarez

GDS hotel bookings continue to grow substantially - 0 views

  • February global GDS hotel bookings grew a substantial +23.5%, driving revenue up +36.8% over 2010. Both length of stay and booking lead time for this segment also expanded.
  • this segment displaying average monthly growth of more than +20% through July, with accompanying rate, length of stay and booking lead time increases.
  • Global reservations through the mostly leisure alternative distribution systems (ADS), or online channels, declined from January’s levels due to a variety of factors including regional unrest in the Middle East and North Africa. However, bookings growth still remained above February 2010 by +1.1% as the average daily rate (ADR) set a new growth record for North America at +2.9%, rising for the rest of the world to an almost +5% increase over last year.
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    "Despite the challenges unfolding at a regional level in the Middle East and North Africa, hoteliers were still able to raise rates enough in February to achieve average rate growth worldwide and capture more bookings than last year. "Consumers are not only traveling, but they are also willing to spend more. Additionally, the corporate market is booking more groups and meetings business from corporations of all sizes as February bookings, rate and revenue growth was coupled with increases in length of stay and booking lead time. Even though at the time, hoteliers continue to raise rates, but people are still continuing to travel and spend money. The traveling public understands that their leisure time is valuable and are willing to pay for peace of mind. Also, bookings made through online channels provide a perfect virtual marketplace for travel inventory sellers.
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    This article talks about how GDS's hotel bookings grow continuously. Having read about GDS and its facts as my class discussions, I can relate to this article and learn how it works in the hotel industry. In this text, it discusses about the reservation system and how hotels average out their revenue and how to make up for it. Many facts that are stated here proves how and why hotels keep growing significantly. It talks about how the hotels booking rates went up in February. It states that: "February global distribution system (GDS) bookings, representing the mostly corporate market, grew a substantial +23.5%, driving revenue up +36.8% over 2010." It shows and also states that people remained at the hotel longer then they should and the online booking went up. The hotel officer from Pegasus stated that in February, the company was still able to acquire more reservations even with a recent room increase.
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    This article post on the year of 2011, it said that the global GDS hotel bookings grew substantially by 23.5%, which driving revenue up by 36.8% in two years. And the monthly growth of more than 20% through July in 2010 to now. At the same time, the length of stay and booking lead time are also expanded. Compared with the booking rates in 2010, the business travel rates rose about 7% and rates paid by leisure travelers for hotel rooms increased 3.6%. The booking mostly through the ADS or online channels were all declined due to varieties of factors such as regional unrest in the Middle East and North Africa. Despite these challenges, the hotel managers still tried to achieve the high booking rates and capture more bookings than last year. Consumers are not only travelling , but they are also willing to spend more. People are tend to travel by groups in business or meetings, this will increase the length of stay and booking lead time. GDS bookings represent the mostly corporate market, despite of all the problems which could influence the travel rates, bookings made through online channels like GDS made growth rates keep increasing both in tourist on or off season.
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    This article speaks about, for the most part, how bookings done through systems are now only at an all time high, but continue to grow substantially.  ADS's on the other hand, declined from January's levels declined due a variety of factors including regional unrest, etc. However, growth bounced back in February and even set a new record for North America. Also, despite all the challenges throughout the middle east and north Africa, average rate growth was still achieved throughout the month of February and even outperform last years bookings for that month.
Ashley Mullins

International tourism to continue robust growth in 2013 | World Tourism Organization UNWTO - 0 views

  • Tourism is thus one of the pillars that should be supported by governments around the world as part of the solution to stimulating economic growth,
  • Among the top ten tourist destinations, receipts were up significantly in Hong Kong (China) (+16%), the USA (+10%), the UK (+6%) and Germany (+5%).
  • On the other hand, France (-7%) and Italy (-2%) registered declines in travel expenditure.
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    Moving into the sixth month of the year, this article seems to hold true to the growth of international tourism. In relating articles you will find that tourism has hit an all time high so far this year. With the economies slowly bouncing back from the recession people are starting to jump back into traveling. I must agree with the UNWTO Secretary- General, Taleb Rifai, when he stated that tourism should be supported by all governments around the world for economic growth. Tourism is a business in itself and there is always room for growth and potential money gain.
vmorr026

POS Terminal Market:Transparency Market Research - 1 views

  • Demand for Enhanced Services from Savvy Consumers Boosts Mark
  • The rapid growth of the retail and hospitality sectors in developing economies have had a profound impact on the growth of POS terminal market. Small and medium sized retailers and quick service restaurants in the emerging economies of China and India are increasingly adopting POS solutions for enhanced customer experience. With the entry of retail giants such as Wal-Mart to emerging economies, the demand for POS solutions is further expected to rise. Therefore, Asia Pacific is expected to display significant growth with the leading CAGR over the forecast period. The growth of the market is further supplemented with the rising adoption of mobile POS in retail and hospitality sectors as they are more systematic and allow prompt processing of credit. Further, it offers ease of use, as any tablet or mobile can be remodeled into mobile POS by simply fastening a reader to it. Thus, mobile POS terminal are expected to experience high growth over the coming years. Furthermore, advancements in POS terminal systems, in recent years, such as real time analytics features is working in favor of the growth of the market. Last but not the least, compliance requirements such as Europay, Mastercard, and Visa (EMV) are driving the growth of POS terminal market as they are ensure enhanced security of payments. The information presented is based on the findings of a report by Transparency Market Research, titled “POS Terminal Market (Product Type - Fixed POS Terminal, Wireless and Mobile POS Terminal; Component - Hardware and Software; Application - Restaurant, Hospitality, Healthcare, Retail, Warehouse/Distribution, and Entertainment) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2017 - 2025.”
  • The global POS terminal market is segmented as follows: POS Terminal Market, by Product Type Fixed POS Wireless and Mobile POS POS Terminal Market, by Component Hardware Software POS Terminal Market, by Application Restaurant Hospitality Healthcare Retail Warehouse / Distribution Entertainment Others (Field Service, Government, Transportation, etc) POS Terminal Market, by Geography North America Europe Asia Pacific MEA South America
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    The topic mainly implies on how well POS system integrate and how useful it is in the industry from small to large business entities. The market growth definitely rely in the point of Sale system as they adopt the flow and the advancements which is mainly beneficial to hospitality industry. As it has been pointed out on the demand for enhancement applicable to the industry's tech savvy customers. It features it's functionality, convenience, as well as the use of different type of devices. It also entails a well detailed information with all the product types, components, application and geography. Although the research gives us a standard basis on its uses and functions but it gives ideas that the system is a demand as technology evolves quickly in business. POS function so well that it helps boost the market, and the hospitality's revenue. It also focuses not only for the easy use, but also assist associates when it comes to accuracy and efficiency to improve customer service. It is also good to know that implementation of the compliance requirements to ensure safety and security will not be disregarded as they enhance further.
mtedd003

Meet the Soaring Demand for Unattended POS in the Restaurant and Retail Verticals - Dat... - 0 views

  • One of the latest trends that have made it necessary for solutions providers businesses to adapt is the booming unattended POS trend. The global interactive kiosk market saw record growth in 2018, reaching $9.22 billion and a 17.6 percent growth rate — which exceeded the growth rate in 2017.
  • Last year, McDonald’s announced a plan to install self-service kiosks in 1,000 of its stores per quarter.  Taco Bell planned kiosk installations in more than 6,000 locations, and Subway included self-service kiosks in its “Fresh Forward” initiative to transform customer experiences.
  • Furthermore, 60 percent say they’d visit restaurants more often if they had self-service kiosks.
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  • Erba Collective, a Los Angeles cannabis dispensary, installed self-service kiosks that accepted cashless payments to reduce wait times and increase customer turnover.
  • It’s the right solution for today’s consumers: Consumers value their time, and waiting in line can destroy an otherwise great customer experience.
  • It’s the right solution for today’s businesses: Merchants are facing mounting challenges ranging from rising labor costs to new competition. Self-service kiosks can help businesses do more with the same staff, minimizing the labor required for order taking or checkout.
  • o provide unattended POS solutions, you will need to speak with your vendors or find new partners that offer the types of hardware you need. It’s also vital that you work with a payments partner with expertise in managing unattended POS transactions.
  • EMV chip technology will help prevent card fraud.
  • part of their omnichannel strategies
  • If your goal is to be a total solutions provider and meet all of your customers’ needs
  • one-stop shop.”
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    Unattended POS is growing global trend which industry leaders will soon have to adapt in their business place. Quick service restaurants are quickly adapting to this change as it reduces wait time and increase in customer return rate. Other key benefits for businesses are the decrease in labor costs & minimal errors when processing guests' request. Ideally, merchants must speak with vendors to customize the self-service kiosk and to ensure they are in compliance. In the end this will expand revenue and efficiency.
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    Unattended POS machines hit a global growth of $9.22 billion in 2018 from 2017, and is still climbing. The unattended POS machine has shown to be particular popular in the quick service restaurant sector. McDonald's has announced a plan to put 1,000 self-service kiosks in their stores per quarter. Taco bell and Subway have also announced they will be adding the kiosks in their stores as an initiative to offer a heightened customer experience. The machines have come with the benefits of reduced wait time and faster customer turnover. POS growth is attributed to aligning with today's consumers' expectations. Customers value their time and rising labor costs can be eased with the machine as it expedites transactions and covers tasks not relied on by human interaction.
Rochelle Perez

How COVID-19 Is Transforming E-Commerce - 1 views

  • U.S. retailers' online year-over-year (YoY) revenue growth is up 68% as of mid-April, surpassing an earlier peak of 49% in early January.
  • There's been a 129% year-over-year growth in U.S. & Canadian e-commerce orders as of April 21 and an impressive 146% growth in all online retail orders. Online conversion rates increased 8.8% in February, reflecting a level of shopping urgency typically seen during Cyber Mondays, according to QuantumMetric.
  • Eliminating Friction Is Key; Customers No Longer Have to Trade Experience for Security
mtorres619

The Global Distribution Systems (GDS) Market - 0 views

  • A Market of 3 Companies Reinventing their Relevance
  • The reports of the death of global distribution systems (GDS) have been greatly exaggerated. Several industry analysts believed that GDS would not last long and that airlines would eventually shy away from them
  • Three primary companies dominate the global distribution systems (GDS) market: Amadeus, Sabre, and Travelport. Each of the companies has extended its market reachthrough affiliates or subsidiary companies that offer GDS.
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  • GDS companies have served as the stimulus for the growth of online travel sites (e.g., Expedia, Hotwire, Kayak, Orbitz, Priceline, Travelocity).
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    Global distribution systems have thought to eventually become extinct but the growth of new technologies has given GDS new hope. The three main companies that control this market are Amadeus, Sabre, and Travelport. Each of the companies has expanded their market penetration via their subsidiaries that are currently operating with global distribution systems. In 2014 Amadeus brought in almost $1billion in revenue. In addition, Sabre and Travelport showed positive growth. Airlines on the other hand, would prefer to directly have travelers book with them to save on fees. At the same time GDS brings attractive promotions to customers making them useful to the airlines and their revenue. GDS has stimulated the growth of online websites like, Expedia, Kayak, Orbitz, Priceline). Where potential customers find competitive rates and can book more than just a plane ticket.
Yu Zhai

Why non-GDS hotels are 'in-thing' for business travel buyers in 2012? | HotelHub - 0 views

  • Our own internal bookings report for HotelHub shows almost flat growth in GDS hotel bookings in 2011, while non-GDS bookings grew at a much faster pace.
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    This article identified some factors that happening in the market which drives a trend for increased bookings through non-GDS hotels. Business travel buyers are increasingly looking at newer opportunities to cut travel costs. Business travel slowdown imminent, The Global Business Travel Association forecasts that the business travel growth is expected to slow in 2012. And business-travel growth will outpace anticipated GDP growth, despite uncertainties in the economy. Rate negotiation process is getting increasingly tougher With a declining market demand, hotels try hard to remain profitable, and have toughened the rate negotiations with buyers. Many are exploring alternative strategies to generate savings from their hotel programs. Some buyers are considering alternative negotiating strategies to derive savings. Due to the demand for wider range of rates to aid policy compliance, corporates are looking for a better value proposition in using hotel aggregators. Hotel aggregation offers key value proposition The latest versions of HotelHub indicate that hotel aggregation offers a major advantage in corporate hotel reservation process. GDS firms and non-GDS are realizing the gap, and aggregation makes Travel Managers save lot of time and cost in servicing booking requests. This article identified some factors that happening in the market which drives a trend for increased bookings through non-GDS hotels. Business travel buyers are increasingly looking at newer opportunities to cut travel costs. Business travel slowdown imminent, The Global Business Travel Association forecasts that the business travel growth is expected to slow in 2012. And business-travel growth will outpace anticipated GDP growth, despite uncertainties in the economy. Rate negotiation process is getting increasingly tougher With a declining market demand, hotels try hard to remain profitable, and have toughened the rate negotiations with buyers. Many are exploring alternative strategies to gener
Michaela Gave

GDS hotel bookings increased at a record rate in April 2013 - 1 views

  • increase 8% last month, compared with April 2012
  • Global corporate bookings set a new growth record of +8.8% over prior year in April, according to Pegasus Solutions, the single largest processor of electronic hotel transactions
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    The reason for my choice is to show that GDS is still preferred in this age. No matter what evolution takes place with direct booking, GDS would never fade away. It is proven that via GDS, the occupancy in hotels are greater than direct booking, once again due to the fact that people have used this before and are comfortable with it and will not want to change.
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    Hotel booking transactions have increased by 8.8% since April which is the highest year increase through GDS since August 2011 setting a new record. Previously January lead with the strongest growth at 7.9% over 2012. Bookings are primarily business travel and have helped set an increase of 4% with rates .1% ahead of last years. When reported in 2011 it was said that the hotel industry is heavily influenced by the economy verses today reporting positive economic indicators which is definitely welcoming business and leisure travelers to book their travel plans using GDS. Not only did business travel increase so did leisure travel increasing by 6.2% from April 2012. This year in April growth reached its highest growth pace thus far at 5.4% with an increase in rates by 1.2%. Seems like people can always find money in their budget to travel. For the "condition" of the economy I am happy to see that leisure travel is still increasing and people are still using GDS to book. As we discussed in our discussion board, GDS should continue to be used. It is obviously growing and people have not stopped using it. All ages are using GDS and are finding it to work for them. As far as business travel, my company requires us to use our online travel agent even when booking through Expedia or another site is cheaper. They say it's the way they track our expenses for the year. I think businesses have started hiring less people and are requiring their employees to work remotely and then travel when needed. This could be where some of the increase in business travel is coming from.
cleon087

How technology is transforming hotel point-of-sale systems | Hotel Management - 3 views

  • Technology has transformed point of sale into point of experience
  • elf-ordering via their smartphone by the pool or wherever they happen to be and increased guest satisfaction with guest payment
  • Because the staff members have appropriate intelligence readily in their hands, personalization can happen
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  • easy to summon service in “non-F&B” areas
  • The card data is processed only by the payment gateway to/from the acquiring bank and only the final transaction approval code is passed to the POS, without the card data
  • The hotel F&B space continues to show growth, with overall consumer spending increasing 4.9 percent in 2017 and showing a robust 5.5-percent annual growth since 2011
  • associated mobile apps have the potential to increase top-line [food-and-beverage] sales in hotels by 5 [percent] to 10 percent without significant costs
  • hotel food-and-beverage revenue per occupied room increased 1.6 percent during 2017. F&B RevPOR reached $105.56, up from $103.93 in 2016, according to STR.
  • POS vendors have moved away from storing card data on their application and network. Many vendors no longer pass through or process any card data on their POS systems. Rather, they link and integrate to certified payment gateways. Payment devices are encrypted and secured, and client card data is always encrypted and totally separated from the POS terminal.
  • Technology is allowing for an extreme and pronounced change in point-of-sale systems
  • Mobile POS provides several benefits for hotels and guests alike. With mobile POS, the speed of service is dramatically increased because the staff can bring mobile ordering directly to guests, anywhere on property
  • POS technology has been a great partner in these efforts by making POS systems easier than ever to use, and mobility plays a role in impacting the increase in consumer spending, Wisell said
  • Call-for-service technology, deployed tableside and in under-serviced areas such as lobbies, coupled with mobile ordering apps, offer hotels an opportunity to increase sales
  • Mobile POS also lays the groundwork for future integration with artificial intelligence or customer-relationship-management systems.
  • “Hotels can spend millions of dollars on a remodel but if they don’t have the right point of experience, it can still result in a one- or two-star rating,” he said.
    • cleon087
       
      This shows that importance of POS, and how it can transform a business for the good or bad.
  • Mobile is now
    • cleon087
       
      People are starting to expect this, they even want more of a variety of different ways to pay that can be determining if you get business or not.
  • Hinojosa said
    • cleon087
       
      Were always looking for a way to make the experience more personalized and this is one way.
  • with
    • cleon087
       
      When guest get their food quicker and accurately this helps the experience and revenue.
  • they are the face of the property
  • u recognize them and are honored they are here with you again.”
  • “Whenever a guest is seated in the lobby and wants a take-away coffee, they can order one and not only when a staff member notices the guest in a restaurant,
    • cleon087
       
      This is really good because it is hard as a front desk agent to give attention to the guest since the moment they step in but with this they can request their snack or drink that they want.
  • While there is interest in the potential of AI and chatbots for roomservice and self-service ordering, these are not yet ready for a widespread rollout at this time, Wisell said.  
  • “Data scientists can be used in the back of the house on the kitchen side, too—optimizing the production line,” he said. “Looking at the analytics behind the performance will reduce the wait times in the front of the house.”
    • cleon087
       
      This will optimize performance
  • hotels don’t want to cross the line into creepy.
  •  
    Mobile POS has boosted F&B growth due to the ability to complete sales much faster and from non-F&B serviced areas of the property. The mobility contributes greatly to the increase in customer spending. With this mobility, companies must ensure compliance with PCI standards, and ensure that no credit card information is stored directly on the POS terminal. The article also touches on the subject of tokenization, and the usage of technology to secure a "token" rather than actual card data aids in reducing security risks.
  • ...4 more comments...
  •  
    This article was about how technology has had a great influence on point of sale systems within the hospitality industry. According to a senior director of product manager at Agilysys, Mike Hinojosa, he states that technology has transformed point of sale into point of experience. I personally agree with this because lately I expect hotels to have the latest in technology when it comes to POS and when I encounter a poor POS I automatically think they lack in providing the best for their guests. This article talks a lot about how mobile POS provide benefits for both parties and how it has increased guest satisfaction. "With mobile POS, the speed of service is dramatically increased because the staff can bring mobile ordering directly to guests, anywhere on property." According to this article, POS systems help boost F&B spending growth and they have become more secure throughout the years. "The hotel F&B space continues to show growth, with overall consumer spending increasing 4.9 percent in 2017 and showing a robust 5.5-percent annual growth since 2011, according to Technomic". It's said that mobile POS has helped F&B growth because it gives users the ability to into quicker sales and in different areas throughout the properties. For example, a waiter walking around a pool taking orders instead of having the guests walk to the poolside bar to place an order. Collecting payment has also become safer and easier with POS systems because of the PCI standards.
  •  
    Technology is allowing for an extreme and pronounced change in point-of-sale systems. The speed of service for the guest in a hotel has dramatically went up because of point of scale systems. It is more convenient and quicker for guests to get things or to order things.
  •  
    This article is about the employment of technology in the hospitality industry.
  •  
    This article is about how technology is transforming the POS experience by providing a more advanced security solution and a mobile platform. The article highlights how this new technology supports both the client and staff experience. The technology also provides a financial benefit in increasing sales by 5% and reducing cost by 10%.
  •  
    POS Technology has developed majorly over the past years. Growing developing offering mobile devices that can help workers pace themselves and generate more sales. These programs also offer extra data security to protect the clients information against fraud. This device is perfect for sport arenas, bar, golf course and more open outdoor and large venues that cater to voluminous crowds.
  •  
    This article is about the benefits of technology in POS systems. It shows how the technology can personalize the experience of the guest by having them be able to order from the moment they step into the lobby. The article also discusses how all the technology is good but in the hospitality we are walking on a fine line that we don't want to cross to creepy with biometrics. Technology offers efficiency in speed and will give a better experience. Not only this but it talks about how POS is becoming more secure, and how people want to pay in different ways.
Sasha Bravo

Despite the Mobile Hype, Fixed POS Continues to Grow | News | Apparel Magazine(AM) - 0 views

  • Much has been made about the replacement of traditional point-of-sale terminal devices by mobile phones and tablets, but the overall penetration of POS devices continued to expand 3.9 percent in North America and 4.6 percent around the globe in 2012,
  • The company released the latest results of its POS Vendor Shipments Database, showing growth in all four major worldwide regions
  • Despite challenges from mobile devices and e-commerce growth, new store concepts and greater penetration of PC-based POS continue to offset those challenges as the point-of-sale remains the center of the customer interaction
  • ...3 more annotations...
  • We are seeing the greatest changes occur not between the technologies but between the vendor composition and market share positions
  • HP is now the second largest supplier of POS Systems worldwide, rising from the #20 position just 10 years ago. Add to HP's share standard PCs purchased and repurposed by small businesses for POS and the company would have the #1 position.
  • The value of the North American POS Market topped $7.8 Billion for the first time in 2012 Brazil, Mexico, China, India and certain Middle Eastern countries are driving POS adoption at the fastest clips. The POS Vendor Shipments Database and other research reports on the POS industry are available immediately from the company website. Rate this Content (5 Being the Best) RatingRatingRatingRatingRating 12345 Current rating: 0 (0 ratings)  
  •  
    This article shows how despite the trend into mobile devices and tablets, the industry growth of fixed POS system is still ahead. it is very interesting to see these findings, since nowadays all one seems to see or read about is this addiction to mobile devices and tablets. The article found growth in all the major regions of the world, which clearly states that this is not a random occurrence.
danalbert

Event Management Software Market Worth $7.78 Billion by 2019 | Virtual-Strategy Magazine - 0 views

  • With the increase in the number of meetings, inductions, conferences, exhibitions (MICE), event organizers are trying to implement best-in-class technology that can handle the entire event lifecycle from planning to implementation.
  • The major forces that have fueled the growth in this market are the proliferation of smart phones, increase in the meeting spending, social media user platform, integration of solutions and most importantly cloud platform.
  • global Event Management Software Market is expected to grow from $5.10 billion in 2014 to $7.78 billion by 2019. This represents an estimated Compound Annual Growth Rate (CAGR) of 8.81% from 2014 to 2019.
  •  
    Although this is just a briefing of what is included in the full report, it is clear that event planning is a growth industry. With the growth in smart devices and nearly universal internet coverage, hotels that have their own venues or are affiliated with a venue can almost not afford to have a piece of the event industry. By automating their processes, hotels and their event planners can increase efficiency and their bottom line.
denisedantas

The Growth of e-Commerce and Hospitality Marketing | Smartling - 0 views

  • The growth of e-commerce has had a dramatic effect on travel and hospitality marketing.
  • Today’s travelers rely more on travel apps and websites to conduct their own research and compare prices.
  • E-commerce companies have numerous opportunities to grow in the years ahead. However, smart planning to serve international markets is key.
  • ...1 more annotation...
  • As consumers increasingly ditch the middleman in favor of conducting their own travel research, it is important to keep up and offer them helpful, localized, translated content that will inspire them to make the leap and confirm their travel plans—with you.
  •  
    The growth of e-commerce has had a dramatic effect on travel and hospitality marketing. While consumers once relied on travel agents and other intermediaries to help book and research trips, a number of developments from the growth of sites, such as Airbnb and Google's high-ranking display of travel results for specific geographic terms, is leading a change in the way consumers buy travel and hospitality services. Therefore, marketing techniques are changing too.
  •  
    This article is very interesting to me and what stood out was when it talked about how today's society, travelers rely more on travel apps and websites to handle their own research and compare prices. The upside for the hospitality technology industry is that there are more companies selling directly to the consumers. Their is an increase in competitive e-commerce environment industries which offers extensive applications to offer everything from owner-listed accommodations to discounted flights. A strategy a company would use is by standing out by offering a wider range of localized content assets in multiple languages. In the article the role of content in e-commerce travel is the research of travelers to conduct an extensive background check and research when creating travel plans and making bookings. In the years to come e-commerce companies plan to grow extensively and serve the International markets . I believe that hospitality sites that offer significant amount of information in the consumers native language and have applications and websites that are responsive on mobile devices are more likely to stand out from their direct competition.
  •  
    This article talks about the importance of electronic business and the new advances that affect the way that business is done; the growth of sites is changing the way consumers buy travel and hospitality services. As a result, marketers are changing strategies to become successful in this very competitive environment, differentiating themselves offering a wider range of localized content assets in many languages to reach consumers globally. Smart planning and optimizing mobile applications to serve the international markets are the keys that lead to success.
dulvanesei

Canalys: Cloud spending hit record $31 billion in Q1 2020, but growth continues to slow... - 0 views

  • the cloud
  • spending increase was an established trend, with Q1 2019
  • These numbers also show that while the overall dollar spend continues to rise, the rate of growth is slowing.
  • ...4 more annotations...
  • But while cloud usage has certainly been up, service providers have experienced a downside —
  • Indeed, some of the industries hit worst by the global pandemic — such as hospitality, tourism, and construction — have cut or delayed planned cloud spending.
  • We saw an unprecedented surge in demand and use of cloud-based applications primarily driven by remote working — not just collaboration tools, but also cloud security, which was also added to by increased ecommerce and other online activity
  • What is clear, however, is that cloud services will likely only grow in demand if remote working continues in the future.
  •  
    this article is about the increasing demands of cloud computing, and is also leading to a rise in dollar spending. Remote working has been the drive for the increasing demands of cloud computing but as the result of the Covid-19 pandemic and the slow down of large business advising led project. The concern is that while the demands are going up, the actual growth of cloud computing is not.
kimmumford

Europe To Be A Favorable Destination For The Growth Of Smart Stadium Market | Marketsan... - 1 views

  • The global smart stadium market that was estimated to be worth USD 4.62 Billion in 2016 is projected to reach a value of USD 17.32 Billion by 2021, growing at a CAGR of 30.2% during the period 2016–2021.
  • On the basis of deployment model, the on-demand deployment model is anticipated to take up the largest share in this market as well as grow at the highest rate in the coming years, since the organizations are nowadays focusing more on reducing operational costs along with improved efficiency, high security and low maintenance, and easy installation, among others.
  • Other factors like increasing demand for cloud services, data center services, network services, and its reliable and efficient integration are further said to be driving the services market.
  • ...4 more annotations...
  • , Europe is expected to hold the largest share, thus dominating the global smart stadium market in 2016, whereas the Middle East and Africa is the fastest-growing region.
  • The worldwide market for smart stadiums is experiencing huge growth, mainly owing to the following factors: Rising trend of digital transformation and adoption of IoT technologies Increased focus on attracting home viewers Growing demand for better customer engagement and experience Upcoming national and international sports events across the globe like 2022 FIFA World Cup in Qatar Increasing government initiatives for smart building projects Growing need for modernization of network and telecom infrastructure
  • On the flip side, inability of traditional stadiums to match up with the smart stadium technology and low investments in smart technology by the stadium owners in its deployment are the major factors that may hamper the growth of this market.
  • global market for smart stadiums include Huawei Technologies Co. Ltd. (China), Intel Corp. (U.S.), NEC Corp. (Japan), Cisco Systems, Inc. (U.S.), International Business Machines Corporation (U.S.), Fujitsu (Japan), Johnson Controls (U.S.), Tech Mahindra Ltd. (India), Volteo (U.S.), and GP Smart Stadium (the Netherlands).
  •  
    Smart stadiums are growing in popularity around the world. In 2016 was estimated to be 4.62 million dollars and is expected to grow by just over 30% by 2021. There are different models available when designing a smart stadium. The on-demand deployment model will make up the largest share of the market. The leader in the growth of smart stadiums are Europe, Middle East, and Africa. There are six factors contributing to the growth of smart stadiums. However, there are two factors that are hindering the growth of smart stadiums. One of these factors is the investment. There are at least ten major corporations that are offering smart stadium solutions. Five of the ten corporations are based in the United States. However, there are some smaller companies that are forming partnerships to help stadiums implement the new technology.
Allen Lok

New Retail Credit Card Standards Affect Quick Service Restaurants | QSR magazine - 0 views

  • By October 2015, all restaurants and other merchants will be subjected to new Europay, Mastercard, and Visa (EMV) standards, which reflect a shift from magnetic-stripe credit cards to chip-and-pin cards.
  • , the chip-based cards require insertion of the card into a terminal throughout the entire transaction.
  • chip-based cards are less susceptible to fraud.
  • ...1 more annotation...
  • It’s a rather slow conversion over to EMV. But it’s definitely coming.” View the discussion thread. Subscribe Subscribe to QSR Renew Update Address eLetters Advertising Contact &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Articles Food &amp; BeverageMenu Innovations Marc Halperin: Resident F&amp;B Expert Food Safety Health Ingredients &amp; Dayparts ExpansionQSR 50 Franchising Growth Fast Casual George Green: Fast-Casual Expert Emerging Concepts TechnologyOrdering Social Media Promotions Sustainability Denise Lee Yohn: QSR’s Marketing Guru OperationsExecutive Insights Competition In the Store Consumer Trends Charitable Giving Outside Insights Women in Foodservice Human Resources Alan Philips: Trends to Watch Research QSR 50 OneSource Drive-Thru Study Growth 40 Smart Chain Franchise Opportunities Find a Supplier Find a Job Restaurant Management Events NRA Show <a h
  •  
    A new set of standards is coming up for credit card transactions. EMV or Europay, Mastercard, Visa, standards include a chip-and-pin device on the card that requires the card to be inserted into the card processing terminal. While this does not prevent all fraud, it's important that this standard is mandatory by 2015 and business operators should be preparing for changes.
olaya5

InterContinental Hotels Group Selects Cloud-based MICROS Simphony for Next-Generation P... - 0 views

  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests .”
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests
  • ...7 more annotations...
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests.”
  • “MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests.”
  • MICROS Simphony, a cloud-based enterprise point-of-service solution that offers full support to multi-property hotel chains
  • Abo u t MICROS Systems, Inc.
  • About MICROS Systems, Inc.
  • Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment
  • retail operations in more than 180 countries
Gyujin Chae

Choice Hotels makes multi-million dollar IT investment to accelerate growth in Europe |... - 1 views

  • announced that it is rolling out a multi-million dollar technology infrastructure investment plan in Europe and other markets outside the US
  • The investment is designed to strengthen Choice’s technology platform, automate back and front office processes at franchised hotel properties and drive increased central reservation system (CRS) delivery to Choice-branded hotels which will position the brands for future growth
  • The multi-million dollar IT investment will include the international roll-out of choiceADVANTAGE, the company’s web-based Property Management System (PMS) which automates front and back office hotel processes such as check-in, invoicing and inventory management
  • ...1 more annotation...
  • Our investment in technology infrastructure will not only benefit hoteliers but the many business and leisure travellers who book and stay at Choice-branded properties in Europe
  •  
    As competition has intensified in the hotel industry, hotels constantly invest huge money in IT to differentiate themselves from others, and ultimately win competition. This article talks about Choice Hotels' IT investment. The company decided to put multi-million dollars in IT to accelerate European market's growth. The investment is mainly designed to improve Choice's technology platform, central reservation system (CRS) and to automate back and front office processes. The investment also includes the company's web-based property management system (PMS), which automates front and back office processes, such as check-in/out, invoicing and inventory management. The hotel expects the technology infrastructure to benefit both hoteliers and guests in Europe. As hotels implement new technology, it eliminates certain jobs, such as front desk agents, and changes the way hotels conduct business. Hotels keep investing in IT in order to be more profitable and competitive. Choice's IT investment is an example of how hotels are changing with new technology.
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