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This article is about the 11 upcoming innovations for this new year. Some of the innovations are already being used, like Service Automation, Facial Recognition Technology, Alexa voices, etc. But, this article explains how "There is no doubt that cutting-edge hotel technology is here to stay". A really cool innovation that caught my attention is robots. In Japan, there are hotels already fully staffed by mechanical marvels. As stated in the article "they will be used to supplicate human interaction as opposed to replace it altogether".

Some of the trends that are happening now in the hotel industry. The rate of change in technology is generally accelerating, which is worth noting. So things that change this year, could become obsolete in just a few years. Staying on top of these changes will be mission critical for those in the industry.

Disruptive Innovation in Hospitality Human Resource has been introduced in the new market more than the existing. The Researcher acknowledges the disruption that may have an effect on customers. However, the author references justify that disruption allows a better way of hospitality human resource

This article details the technological innovation that Burger King began in order to adapt to the changing food service climate during the covid 19 pandemic. The article also talks about how Burger King is utilizing unattended POS systems as well as contactless QR code systems to add to the ordering experience and make guests feel safe at their operation. The article details that at the time, these technological innovations were somewhat of an experimental trial, however now it is much more of the norm.

The advancement of technology is improving daily. As a business personnel it important to constantly improve customer satisfaction and the operation of business. It is important to create a cost and benefit analysis on devices to overlook their operations. On the other hand, it should be a priority that it can develop improvement to the front and back office operations. Digital transformation has methods that can be used to enhance operations, in the area's of strategy, innovation, experiences, operations and trust.

This article outlines the discussion about whether the Federal Communications Commission (FCC) should change their policies that were enacted in the Telecom Act of 1966.  At the COMPTEL PLUS Fall 2012 Convention and EXPO, Larissa Herda, the Chairman, CEO, and President of tw telecom urged the FCC to adapt to the new competitive technologies.  She emphasizes the importance of change going forward and discusses the Intelligent Network as an example.  She calls for the adoption of new IT Strategies for cloud services and solutions.  Above all, this article discusses the convention as a platform for the discussion of change in the tech world.

"E-proDirect takes an important step in uniting the company by launching a new common brand identity. It reflects a combination of the company's innovative product line, as well as their success as one of the true pioneers in the hospitality industry."

Here, NCR reviews the how Mobile POS impacts customers, manager/owrners, and the staff beyond the general buzz and excitement of being able to pay for your dining via mobile device. Starting with the benefits to the customer, it is noted that there is added security for the customer because it is no longer required for the server to take the customer's card away from the table to take payment. The customer never loses sight of their card. As a result the guest is not overcharged for their tip, something that can happen often and they can be assured of the amount they are paying. Another added benefit for the guest is faster more attentive service, with expectations immediately set and met. If something is no longer available in the kitchen, it does not show up on the screen. Preventing the customer from setting an expectation for something that is not available. From a manger's perspective, Mobile POS shortens the order-to-service cycle. This shortens the wait time for potential guests and enables the establishment to serve more people more quickly. Also, having the ordering available table side, it will lead to fewer comps. So they are able to generate more money by serving more guests, and keep money because orders are taken and verified tableside. Having Mobile POS available also adds to the reputation of the establshment. It makes them seem more forward thinking and innovative. Finally, the article sites the benefits for the servers. It first helps server-to-customer relations by verifying every detail of the order right in front of the guest. The server is able to get the order right and be more attentive to the guest by having to do less walking. The server is able to have a higher level of productivity. And because they are more productive and able to provide better service, this results in increase tips and stronger attachment to both the customer and the restaurant.

With cloud computing such a big hit in all levels and industries, restaurants are also shifting their approach from more customer service, less techonology investment to vice versa. This article summarized the upcoming trends, features in demand and purchsing plans for POS in 2013.

Hotel operators are looking to better POS system which can positively impact the customer experience, increasing hotels innovation and investment. There are two trends of 2013 POS: more platform innovations, and overall purchasing plans. For the suppliers, they will make some forms of mobile-ready solution of POS. The new technology of cloud-based POS is also being brought to market. What is more, tablet hardware, social media will be integrated into the POS. POS Features in Demand In HT's survey, we know that most restaurants desire for more advanced POS technology. And online ordering is the number-one to be upgraded in the next year for them. They also Interest in mobile phones for ordering and payment. Cloud computing has a biggest jump, which is desired by 36.2% of restaurants. For the POS Purchasing Plans, most operators need add new functionality, features or modules to current POS software. More restaurants are investing in POS technology. A third of all restaurants are in a "testing and research" phase for POS upgrades. There are many specific Predictions and Plans in different companies, for example, integrating mobile applications into POS, more interactive options, simpler points of contacts, online ordering for mobile devices, Apps accessible from any phone at any time, personalization, recognition, rewards and outstanding, etc.

This article analyzed what POS can bring to nowadays' hospitality industry and forecast the future trend. Any technology investment should be a balancing act. All the hotels should make specific forecast and plans about their designing about their POS.

" Quadriga's new Personal Media Network™ has been awarded the prestigious Equip'Innov Award for the most innovative product in the technology category at this year's Equip' Hotel Industry Conference and Exhibition in Paris."

This article shows us Quadriga's new Personal Media Network, which is one of the most innovative products at this year's Equip' Hotel Industry Conference and Exhibition in Paris. PMN™ is a new technology in in-room entertainment environment. This new technology will help the hotel in developing a 360-degree relationship with guests, before, during and after their stay. PMN integrates various forms of and the various forms of content into a single application to create a unified network of services. PMN bases on flexible building blocks, providing a new platform for hotel. With PMN, guests can access and shift content subscriptions from their own mobile device to in-room television for play. Everything from videos, movies, etc. can be get anywhere via hotel Wi-Fi on any device at any time. There are also PMN, FTG can be used in WIFI area. It makes hotels has more opportunities to increase revenue from meetings and event communication. This new technology creates differentiation in marketplace, and meets guests' demanding of WIFI and devices. Quadriga is the single partner to the global hospitality industry, integrating TV and Mobile communications platforms, Internet, Network. The company aims to create the latest technologies and meet every customer needs and guest expectations.

This article is about the innovation in the back office arena. When many managers are still doubting back office technology efficiency, at Tropical Smoothie Cafe, based in Destin, Fla. with 275 franchise locations, operators there are adding up money saved by setting up RedPrairie's Performance Management (RPM). Benefits could be like control labor cost and food cost, especially for those franchise companies with hundreds of hotels or restaurants throughout the country even the world, RPM will provide a complete compared among different locations reports in a few minutes. Besides, back office begins to meet iPhone, which make it possible to see real-time information about what was going on in the restaurants, including open checks, servers logged in or out and even sales for the managers. Another sign that technology is changing is the ability to combine accounting, inventory and point of sale into one solution without the old challenge of interfacing disparate systems. In a word, it is really convenient to get the back office intelligence.

This article is about a latest point-of-sale technology released by Future POS that occupy a prominent place in Point of Sale software crowd designed for the hospitality industry. The release of two mobile apps for restaurant, Future POS Mobile Ordering and Future POS Remote Control, alters the way restaurant owners and customers interact with the point-of-sale system. With Future POS Mobile Ordering, restaurants now enable their customers to order directly from their Smartphone. Moreover, Future POS Remote Control allows restaurant owners/managers to run their restaurants more efficiently and flexibly by delivering on the go access to store level data and connecting with multiple stores through one phone. One of abilities the restaurants are having is updating menu prices and sending massage to the staff or POS system with that phone. I think although not everybody is willing to use these technologies, there is obvious reason this trend are gaining popularity. These kinds of technologies provide convenience for both the majority of customers and restaurant owners.

I think I posted this article before but...ehh.. It talks about how restaurants will soon be using mobile applications as points of sales for customers. The reasoning behind the development of this company is to provide convenience to the clients and deliver services faster.

Having a clear understand of what makes a great hotel, resort, or conference centre and how to run it profitably is an essential part for a successful management company. Benchmark Hospitality International win the market through its day-to-day management decisions on the numbers. They built a  centralized 'private cloud' technology hub and data gathering platform based on which the managers can make decisions every morning while not wait until month end or later to see property financials. The private cloud helps to reduce its ownership costs and to protect data. Benchmark also uses the Internet-enabled Profitvue enterprise back office system from Aptech Computer System to centralized property accounting.  This is technology plays an important part of hotel operations. The Profivue back office accounting system is internet-enabled, so a PC is the only back-office hardware. The same for the front office systems. It is a great saving for its owners. Since Profivue is flexible enough for Benchmark to have a standard chart of accounts and general ledger for all its properties, Benchmark can quickly integrate a new property into Benchmark's processes. It just bring financial team members from other properties, who are familiar with the system and chart and G/L. So a new property can be ran very quickly without the usual hardware and software installation and staff training. Another advantage of this system is that Benchmark's financial stockholders, management teams, and guests benefit a lot from it, so they always support these innovations, which can later stimulate the company's success. Applying new technology in operation management can help company win a larger market share and develop fast.

The Pestana Group (owns and operates 90 properties) has invested in MICROS Systems, Inc. (MICROS OPERA Enterprise Solution and MICROS POS). The Pestana Group invests in innovative technology as a competitive advantage and believes that the MICROS technology will grow with the firm. The Pestana Group has also invested in the MICROS Consulting Solutions to conduct audits on system. I think that the Pestana Groups success is partly attributed to their willingness to adapt and take risks.

This article expounds how Google is contributing to the future green advancements of the world by implementing them in their every day operations. Although developing next-generation consumer electronics is an extremely lucrative sector of technology, Google has shifted their thinking away from the immediate consumer electronics field, moving towards the development of green technology. The article further mentions Google's wide-range of environmentally-friendly initiatives which includes the development of an application plug-in that would help automobiles determine where the driver is going that in turn reduces energy use, incorporates renewable energy, and offsets carbon emissions. Also, despite the large amount of Google data centers, Google has managed to cut their energy use in half through practical thinking that included purchasing a wind farm in Iowa with plans of running entirely on renewable energy in the near future. The company also made it a point to cut down on greenhouse gases by having goats roam their Google campus to eliminate the need for fertilizer and lawn movers. In conclusion, by adopting unconventional techniques for effectively lowering its environmental impact, the company has become a model example for more companies to think outside of the box and focus on implementing green technology in an efficient and innovative manner.

Hilton Design Studio (HDS) is an interactive design tool for hotel owners, developers and designers to create unique interior design spaces based on the Hilton brand.  It's a really smart way to maintain design consistency while simultaneously allowing owners and designers creative freedom.  And since it is a low-cost innovation and seemingly user-friendly, I think this hotel design technology will become mainstream for other large hotel chains.  It seems like it could also be tweaked to act as a training module for HR purposes.

This article is about a task force called Guestroom 20X and this team puts on a "conference" or sorts every year and it displays the newest and most innovative technology for the hospitality field. specializing in hotel guest rooms. This is such a great way to get people together and get people talking about the newest technology. sometimes technology is updated so fast that it is hard to keep up with the curve and the point of this meeting is so that everyone can be educated and also be ahead of the curve. These technologies that are exhibited are anywhere from next generation tv's to non traditional technologies like bathroom fixtures, and also user friendly tech like mobile applications for the rooms. This also includes green technology as well to help heal our environment! I think this is just an amazing idea and that everyone in the hotel business should attend and learn more about what technology has to offer.

PAR Springer-Miller Systems, which is the leading provider of guest-centric hospitality management systems and Personality Hotels announced a successful implementation of the ATRIO Guest Experience Management platform at the Hotel Diva in California. ATRIO was built using Microsoft technologies and gives the look and feel of other innovative products from companies like Apple and Google. Simple to use, this system in the cloud reduced implementation costs. This is the first application purpose-built for true cloud computing.

I have found this creative system which is "innovation software" hotel PMS. Like the cloud-based PMS system, it is low cost and saves money. And it is also flexiable and simple to use. Which is more special it's that it has online training via its elearning portal which save time and money that all staff are fully competent in using the system. The most important reason for this system is that the SaaS is not like the others that the data is hosted locally at the hotel so if the internet is disconnected, the PMS system doesn't. This advantage is more pirior than the others because most of the cons for the other system will face this internet problem. And also, this system doesn't lock the company into a long-term contract which means it is possible to change or stop the contract if the hotels not satisfied with it. I think it is a good choice for the small hotels to choose. What's more, this system releases software to all clients every quarter, at the meanwhile, it would deeply value the clients feedback and use it. In its website, the client has the right to calculate the savings for detailed requirements. For instance you can enter the no. of the bedrooms and the average room rate, then the % commission charged on web bookings and so on. After you follow the fomula that it presented, it will calculate for you. It also has a online demo for free as long as you quickly sign up. And the clients are available to see clearly about all the services listed on the website. One of the service I want to mention is the ePOS integration which this software completely re-developed the way POS & PMS communicate with each other and eradicated the dreaded "Micro interface" standard. It's just like a wonderful package to deal with all the complex situations.

Unlike traditional collaborative software ventures which emphasize open communication across an entire organization, innovation management software is more selective in how different members of the company interact. It is ranked by reputation which reflect more accurate information.

PAR Technology Corporation and Personality Hotels, announced the successful implement of a new management platform ATRIOt, at the Hotel Diva in San francisco, California. This installation brings an extraordinary advancement in the state-of-the-art of technology in the hospitality industry. It also helped to reduce costs considerably and it also promises to bring and increase on velocity.