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Contents contributed and discussions participated by cmogu001

cmogu001

The Future of Events Technology | Inc.com - 3 views

  • With the industry currently booming, how are events organizers and producers getting smarter in applying integrated toolsets to marketing?
  • organizers of an event can use Google Analytics to discover which online campaigns are influencing registration or being discussed on social media.
  • DoubleDutch is one platform that can be used for acquiring and analyzing real-time data, since it can see what session sponsors and attendees are most interested in.
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  • Attendees can use a tool like Speecheo to help them view presentations and take notes.
  • Digital technology is also changing the landscape of events thanks to sensor integration.
  • incorporate social media into event marketing. Some of the highlights include: Event or company hashtags Hosting a special "happy hour" networking event Gaining media exposure Teaser videos Creating an event-specific page on your site Sharing photos or videos of the event Social giveaways or contests for the event Video testimonials or interviews Lead follow-ups Content for your blog following the event
  • In the future, virtual reality could provide attendees an amazing experience with a lot of physical products being brought in.
  • technology that was heavily present at this years CES was robots and drones--yes, drones.
  • people who can't physically attend an event--they call into Skype, for example, and have a robot roll around an event so that they can hear and see what's going on.
  • drones, they are being used to capture aerial photography or even to deliver drinks that have been ordered through a smartphone app.
  • tools like Bizzabo are consolidating all of the previous tools needed to effectively manage, plan, and run an event.
  • allowing you to create a website for your event, sell tickets, launch an email marketing campaign, and have on-site check-in and an award-winning app for visitors to use.
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    This article expounds how there has been a recent surge of tech-related events in the meeting and event planning industry. According to this article, event planners are using tech savvy methods to track the movements of attendees with Wi-Fi, GPS, iBeacons, or low-energy Bluetooth to see which events or booths they're visiting. The article further mentions how event planners are turning to IT to improve engagement between attendees and event coordinators using tools like Speecheo and Evolero. What I found particularly interesting is how event planners are incorporating sensor integration and wearable technology. Many companies are using wearable-technology, such as RFID wristbands, to accept cashless payments, connect to social media accounts, and replace paper tickets. Event coordinators are also going out of their way to create more personalized experiences. With all of this access to data and technology, an events planner can now provide attendees a more personalized experience. Lastly, social media as a planning tool and augmented reality also makes it possible for people all over the world to attend and experience an event without physically being there.
cmogu001

Identifying 9 Solutions Hotel Security Concerns | 2014-07-22 | Security Magazine - 0 views

  • Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service.
  • A single act of crime on your property could diminish your brand.
  • Maintain Security-Minded Customer Service
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  • While maintaining friendly, responsive interactions with customers is crucial, it is also important to vigilantly follow all security protocols.
  • Key Card Access Review
  • Hotels need to ensure that their key card access systems are not vulnerable to hacking or unlawful access.
  • Establish Evergreen Background Screening Protocol–
  • Assess Location and Local Crime Statistics–
  • Control After Hours Access– For maximum safety, posting security personnel at front entrances and other access points is vital
  • When your guests feel that they are both welcome and watched-over, they will feel more comfortable.
  • When private security works in partnership with law enforcement to respond to these issues, police officers have more time to focus on solving crimes and enforcing the law.
  • Maintain Emergency Response Plan and Team–
  • Proactive security efforts and emergency planning initiatives should also involve everyone with a vested interest in safety and security.
  • Commitment to Ongoing Training–
  • Security professionals should be able to access training in a way that benefits their lifestyle whether it is online or classroom training. 
  • Ensuring that all public spaces are continually monitored by staff and security personnel is crucial in maintaining a hospitable environment. 
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    This article expounds how hoteliers can ensure that their property provides a secure environment, while maintaining friendly customer service. This article goes into further detail about implementing key card access reviews in order to prevent the possibility for a criminal to gain undetectable entree to millions of keycard-protected hotel rooms. According to this article, establishing evergreen background screening protocols and controlling after hours access was also crucial in Hotels ensuring that their key card access systems are not vulnerable to hacking or unlawful access. Above all else, this article goes into great depth about maintaining an emergency response plan and team that would allow hotels to proactively implement prevention and response plans for everything from workplace violence to natural disasters.
cmogu001

Monscierge Receives Patent For Providing Mobile Services To Hospitality Customers - 1 views

  • Hospitality technology company Monscierge announced today the award of a patent for the communication process of receiving and servicing hospitality guests requests through the use of mobile technology.
  • the company’s second U.S. Patent for mobile services provided to hospitality customers, the first having been awarded for providing local merchant recommendations to hospitality guests.
  • Historically, mobile request communication between guests and staff have been made for services such as food & beverage, maintenance issues, additional room items, valet return and even customized guest requirements.
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  • ooking forward to working with other hospitality mobile solution providers and creating a world-class, industry standard of an excellent guest experience, every time.”
  • Monscierge is a global provider of hospitality technology, specializing in mobile and wearables, computer software and lobby devices.
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    This article expounds how Monscierge, a hospitality technology company, continues to exceed expectations for new mobile-based services in the hospitality industry.The article also highlights the fact that this company has achieved this by specializing in mobile and wearables, computer software and lobby devices throughout the world. Monscierge has received the award of its' second patent for mobile services provided to hospitality customers. This allows hotels to receive a request for additional towels from guests using mobile devices, the request reaches a staff member who would then acknowledge the request, provide an estimated time of delivery and complete this delivery. Whereas in the past such requests via mobile devices were only made for services such as food & beverage, maintenance issues, additional room items, valet return and even customized guest requirements. All in all, this company's ultimate goal is to make technology "easy to use, easy to scale, and affordable for hospitality".
cmogu001

How POS systems are transforming the hospitality industry | By Joshua Smith - 1 views

  • technological advances are changing the way we live our lives – and for the hospitality industry, the most dramatic developments are taking place thanks to the latest, highly sophisticated POS systems
  • Gain a competitive edge with speedy payment systems
  • Today's hospitality outlets are utilising new payment functionalities that remove the traditional, time-consuming ritual for customers of waiting for service staff to bring them the bill.
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  • Three new ways for customers to pay
  • contactless payment has become a mainstream way to pay, and the results for business are beginning to show.
  • contactless methods of payment are having an especially beneficial effect, allowing lines to move faster as transactions are processed more efficiently
  • A fantastic time-saver for takeaway outlets in particular, pre-payment systems work by allowing the customer to place their order and pay online.
  • customers can simply pick up their order and walk away, saving precious minutes out of their lunch hour, while the restaurant can serve a greater number of people in the same amount of time.
  • Taking the pre-pay concept one step further, mobile ordering allows customers already in your bar or restaurant to place their order at their seat, using their smartphone.
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    This article expounds how technological advances in POS systems are changing the way different organizations in the hospitality industry do business. The article explains how each business can gain a competitive edge with speedy POS payment systems as well. According to the article, there are three new ways for customers to pay that includes contactless methods of payment , prepay, and mobile ordering. All of these new features are having an especially beneficial effect, allowing lines to move faster as transactions are processed more efficiently. The article further explains how future POS trends goes beyond faster payments and quicker queues. Modern POS systems offer the unprecedented access to detailed customer data that focuses on individual customers' patterns and preferences. In conclusion, with all the benefits that the latest technology offers, it stands to reason that he latest POS systems hold the key to the future of hospitality.
cmogu001

Tools That Keep Online Customers Coming Back | E-Commerce | E-Commerce Times - 0 views

  • More than 44 percent of firms currently use Web analytics to evaluate customer behavior, researchers found.
  • Companies personalizing home pages and delivering targeted content are the ones realizing the most value from their analytical evaluations, the report suggests.
  • 59 percent of industry-leading retailers list keeping pace with competitors as a top driver for their online initiatives.
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  • Businesses will differentiate themselves on the uniqueness of their products, competitive pricing and the quality of their service operations.
  • As customers demand more from their e-commerce Web sites, their preference for consistency while shopping online must be satisfied.
  • What's interesting here is that 53 percent of best-in-class merchants list Web 2.0 technologies on their road maps for development initiatives in the next 24 months.
  • Forty-two percent of all retailers strive to improve data integration processes by centralizing databases and sharing information throughout their enterprises, according to the study.
  • Leverage the use of analytics to determine online customer behavior, buying patterns and habits
  • Adoption of online tools should facilitate interaction by customers -- e.g., interactive product imaging and site search.
  • Effective personalization and use of analytics as a dynamic function can lead to increased customer conversions, higher customer satisfaction and strengthened brand loyalty.
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    This article expounds how customers demand more from their e-commerce web sites and how their preference for consistency while shopping online must be satisfied in order for any business to remain successful. The article points out and elaborates on how e-commerce is really an all encompassing strategy that companies could use to sell their products and services, both online and offline to potential customers. The article also mentions how consumers are more likely to purchase any products or services from companies that leave them feeling more informed and secure in their purchase decisions. Most e-commerce platforms facilitate the integration of multiple applications such as online storefronts, POS systems, real-time inventory tracking and customer analytics into a single management platform. Lastly, because online shoppers are empowered with an abundance of competitive advantages it is important for retailers and other hospitality businesses to strive to improve data integration processes by centralizing databases and sharing information throughout their company.
cmogu001

Google's Green Initiative: Environmentally Conscious Technology - 1 views

  • Progress depends on radical innovation
  • the company still released information detailing the progress of its environmentally-friendly initiatives.
  • an application plug-in that would help automobiles determine where you are going,
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  • This technology, called Prediction, maximizes fuel and power consumption, which effectively reduces carbon emissions
  • Google has made its environmentally-conscious initiatives well-known
  • French authorities have used Google’s mapping services to determine agricultural regions that should face water restrictions.
  • cutting down on the emissions of data farms or having goats roam Google’s campus to eliminate the need for fertilizer and lawn mowers, the company has always strived to cut down on greenhouse gases.
  • managing to half their data center energy use through practical thinking, using the excess energy to power office complexes, Google has effectively cut down on its environmental impact.
  • Google is now providing information to indigenous tribes on deforestation, giving them the ability to track and prevent the atrocity from taking place.
  • Google would be nowhere without its data centers.
  • Google’s long-term goal of running entirely on renewable energy is growing closer and closer.
  • Google is constantly searching for ways to ensure that it never consumes excessive gas.
  • Instead of trying to purge carbon from its systems, Google invests in “off-setting” its carbon emissions by investing in green initiatives that would not have the funding to survive otherwise.
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    This article expounds how Google is contributing to the future green advancements of the world by implementing them in their every day operations. Although developing next-generation consumer electronics is an extremely lucrative sector of technology, Google has shifted their thinking away from the immediate consumer electronics field, moving towards the development of green technology. The article further mentions Google's wide-range of environmentally-friendly initiatives which includes the development of an application plug-in that would help automobiles determine where the driver is going that in turn reduces energy use, incorporates renewable energy, and offsets carbon emissions. Also, despite the large amount of Google data centers, Google has managed to cut their energy use in half through practical thinking that included purchasing a wind farm in Iowa with plans of running entirely on renewable energy in the near future. The company also made it a point to cut down on greenhouse gases by having goats roam their Google campus to eliminate the need for fertilizer and lawn movers. In conclusion, by adopting unconventional techniques for effectively lowering its environmental impact, the company has become a model example for more companies to think outside of the box and focus on implementing green technology in an efficient and innovative manner.
cmogu001

DevOps and right-speed IT | Deloitte University Press - 0 views

  • Dupress
  • Forward-thinking CIOs are embracing delivery models that distribute agile experience more evenly across teams, seeking to optimize enterprise IT at a speed that’s right for the entire IT organization.
  • Leading organizations are building on the simple two-speed IT mindset and recognizing they must be able to support a continuum of speeds in order to dial in the right approach for a specific initiative, with the underlying disciplines, capabilities, platforms, and talents to appropriately support the actual breadth of business needs.
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  • Right-speed IT must address three broad categories: procedural, architectural, and organizational. Let’s move beyond rhetoric and dig into each area
  • Right-speed IT is an acknowledgement that IT departments need more ammunition to organize, interact, and deliver value to the business.
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    This article expounds how important the speed of IT is in order to effectively balance business value, risks, and technical feasibility. The article continues to explain how the speed of IT should be as fast as possible unlike traditional single-speed delivery models that work well for high-torque enterprise operations did not work well for high-speed innovation. According to the article, a growing number of CIOs realize that projects often require additional gears that meet their specific needs and cadences. With investments in foundational and flexible procedural, architectural, and organizational domains, right-speed IT can help turn simplistic models and philosophical discussions into concrete value. In conclusion, CIOs are finding a balance between high torque enterprise IT and high-speed innovation IT can allow companies to optimize technology operations.
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