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dstro007

Booking trends: Don't ignore impact of GDSes - 0 views

www.hotelnewsnow.com/...ds-Dont-ignore-impact-of-GDSes

GDS; GLOBAL; DISTRIBUTION; SYSTEMS; TRAVEL; BOOKINGS; HOTEL; AIRLINES; CRUISES; CAR RENTALS;

shared by dstro007 on 13 Sep 15 - No Cached
  • Hotel bookings through travel agents are expected to reach a record high in 2015 and have held their share of the market despite dire predictions for years.
  • TravelClick projects 2015 to be a record year for bookings through global distribution systems
  • TravelClick is projecting 62 million bookings through GDSes in 2015, which is up from 61 million in 2014 and 42 million during the depths of the recession in 2009.
  • ...6 more annotations...
  • Travel agency bookings captured the highest ADR in North America ($189) and internationally (€198).
  • a total of $12 billion in revenue was booked across all channels in the second quarter in the top 50 global markets, encompassing 69 million roomnights
  • GDS bookings covered 16.3% of those bookings.
  • GDS bookings have managed to hold their share of transient bookings through the past two years
  • Mobile booking is not a prediction; it’s reality
  • If you aren’t ready for mobile booking, then you’re already behind the curve
  • dstro007 on 13 Sep 15
     
    Don't sleep on the GDS systems. The are making their mark and proving to be an important asset in the process of making a booking. Whether it is a hotel, car, cruise, or airline reservation, the GDS systems got you covered. Being that nowadays, travel agent would use this system for their non-tech savvy clients, bookings are expected to be at a record high this year. In a report generated by TravelClick, out of the $12 billion dollars generated in the second quarter alone, GDS systems accounted for a little over 16% of that total; the highest percentage came from direct bookings, of course. So at least we can count on the use of these GDSes to help turn a profit within our industry. 
marvahb

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen - Skift - 0 views

skift.com/...eaken-airline-ticket-middlemen

middleman fee GDS arlines

shared by marvahb on 28 May 17 - No Cached
  • On Friday, International Consolidated Airlines Group (IAG), parent company of British Airways and Iberia, said that it will add a fee of £8 (about $10.63) per leg of a trip on tickets that are booked through the three largest middlemen for distributing tickets to travel agencies: Amadeus, Sabre, and Travelport.
  • marvahb on 28 May 17
     
    In their attempt to cease the use of "middlemen", British Airways and Iberia will attempt something so bold that not many other airlines have done. The airline plans to add surcharges to the tickets consumers purchase through GDS's in hopes that they will book directly through them. Although many predict that they will fail, they originally got the idea from the airline Lufthansa, which implemented this approach back in the summer of 2015 and have not seen a loss in revenue since. Sabre did try to sue the airline for this however the case remains in limbo.
kuhang

How hotels can attract and cater to meeting and event planners - 1 views

www.pegs.com/...-to-meeting-and-event-planners

hospitality business

shared by kuhang on 07 Nov 20 - No Cached
  • The latest event food trends include a desire for farm-to-table menus, pop-ups, healthy snacks, and hometown dishes and specialties.
  • On a more practical level, hotels also need to help planners accommodate an increasing array of dietary requests from attendees.
  • Increasingly, meeting attendees want a unique, local experience when they travel for an event. So to become a more attractive option to planners, you need to showcase the top sights, attractions, and activities in your destination — and then make them easy to arrange and book.
  • ...4 more annotations...
  • So make sure that your hotel website has a dedicated Events page full of inspiring content and helpful, up-to-date information.
  • the ‘design thinking’ trend will become especially important for planners looking to capture the attention of Generation Z attendees — a demographic likely to be engaged by more immersive, engaging, and shareable meeting content.
  • To appeal to younger tech-savvy planners, hotels need to invest in up-to-date technologies to cater to attendees and enhance the event experience.
  • More broadly, planners need to consider a growing range of threats both in terms of data security and physical safety. As such, hotels that invest in key event security measures, such as having robust cybersecurity plans, ensuring that staff receive regular security training, and offering comprehensive site security can help quell the fears of corporate clients.
  • kuhang on 07 Nov 20
     
    In this article, we got some constructive suggestions for meeting and event planning. At the same time, this article also analyzes the future trend and relevant policies of the industry, and puts forward corresponding solutions.
peacejj22

Tipping your server makes sexism worse, whether you intend to or not | Mashable - 0 views

mashable.com/...restaurant-sexism-tipping

shared by peacejj22 on 13 Sep 22 - No Cached
  • Tipping your server makes sexism worse, whether you intend to or not
  • Federal tip minimum wage has been frozen at $2.13 since 1991, even with raises made to non-tipped wages.
  • Though some states mandate a higher minimum wage for service employees, many servers are stuck living on this extremely low wage, often left with few paycheck dollars after taxes.
  • ...14 more annotations...
  • While there are laws in place meant to ensure that servers get at least federal minimum wage by requiring employers to make up the difference if a server isn’t tipped enough during their shift, workers often report this isn’t the case.
  • And, even if it is, even federal minimum wage isn’t a livable wage in the majority of states.
  • “Any tipped employee, male or female, is on a stage,”
  • “[Servers] have to act in a certain way in order to receive those tips," Kitterlin says. "That being said, of course that opens an opportunity for women and men in our industry to feel that they have to accept certain levels of harassment -- be it sexual harassment or any form of rude behavior from guests.”
  • “We need to be careful of how we go about doing that because we have historically been a country where tipping culture serves as a huge motivating factor for employees. Our employees feel more driven to give good service in order to make a good tip.”
  • “It’s to get more tips, but it’s kind of opening the door -- especially in our industry and culture,”
  • I don’t want you to grab my ass. I want you to tip 20% or 25%
  • 90% of women in the restaurant industry report experiencing some form of sexual harassment while on the job.
  • “I’m spending all my day helping people who have $70 to spend on food, but I can’t barely afford my own,” Jessica says. “How messed up is that? I watch people go out, eat and they will spend $30 on an entree. I got paid $30 all day in wages -- and you just spent that on one entree.”
  • “People will be like, ‘I thought we just raised minimum wage? Don’t you get 10.50?’” she says. “No, not us. We got left out. We always get left out.”
  • For many women in the restaurant industry, the fastest way to prevent only barely making bills is to enhancing their “performance” through appearance. Jessica tells Mashable servers “wear what we can get away with wearing,” because a push up bra and tight shirt often means more tips. It’s service industry sexism at work -- and Jessica knows that.
  • “There is definitely value in considering the elimination of tipping,”
  • Without the "motivating factor," your server may not have nightmares about serving a too-cold-entree.
  • “I don’t think it’s right that people in America are getting paid $2 and change to do any job,” she says. “I don’t think it’s right. I didn’t have to live with it being in California -- I could just kind of forget that most of the nation is making nothing.”
  • peacejj22 on 13 Sep 22
     
    This article is in essence about the broken tipping system within American culture today. The title in my opinion is a bit exaggerated but is truthful nonetheless. People within the service industry are being horribly mistreated by being underpaid and forced to rely upon tips for wages. The issue with this is that specifically women are being forced to dress skimpy and act a certain way (possibly flirtatiously) In order to possibly get better tips. With their salary being on average around $2 an hour, without tips they are being forced to live far below the poverty line. So, it's not tipping that makes you inadvertently sexist, it's that tips contribute to woman acting in a more appealing way to male customers in order to pull the standard tip percentage (20% to 25%).
earagon22

Disruptive Innovation? What Disruptive Innovation? - 0 views

hospitalityinsights.ehl.edu/ruptive-innovation-hospitality

Disruptive Innovation

shared by earagon22 on 27 Jun 22 - No Cached
  • The hotel room of the future is likely to be a combination of the high-tech and high-touch.
  • Wilhelm Konrad Weber, a partner at Swiss Hospitality Solutions, said technology is definitely driving the hospitality industry but it also poses a threat “because hoteliers are not necessarily early adopters”.
  • The online travel agencies or OTAs moved into the space, leaving hoteliers lagging behind.
  • ...8 more annotations...
  • innovation in hospitality tends to be evolutionary (“something that everyone expects you to do”) rather than revolutionary and disruptive (“something nobody expected you to do.”)
  • using AI, to pair customers with call center agents to maximize sales.
  • Chishti calls himself a disruption and AI cynic.
  • I is just a set of statistical tools and various incarnations of this have existed for the last 40 or 50 years. It’s just that the machines in which these tools run have become somewhat more advanced and more powerful over the years, but this is not a seismic shift. There’s no dramatic and disruptive event happening here. It’s just the slow and steady emergence of a technology that’s been around for quite a while.”
  • What is more likely to happen is a re-distribution of work. So in many cases AI actually enhances human labor productivity and should increase labor demand.
  • we create a magical experience that borders on art and borders on beauty that enable our customers to come back. That just doesn’t get replicated by machines.
  • Weber of Swiss Hospitality Solutions says he gets somewhat nervous “if somebody is talking down AI”. Citing the MIT online experiment, Moral Machine, he adds that artificial intelligence, built into self-driving cars, may have to make life and death decisions on the roads.
  • there will be a shift from professors reading out research articles in a lecture theatre to a ‘blended’ learning approach which integrates digital teaching elements.
  • earagon22 on 27 Jun 22
     
    EHL Insights is a Swiss based company that dove into what leaders in the Swiss hospitality industry believe in regard to disruptive innovations for the global industry. The article interviewed a few different leaders and got their take, like Wilhelm Konrad Weber, who believes that technology is affecting the hospitality industry but also poses a threat because hotel leaders are not necessarily ready to adapt/adopt to ever-changing technology. OTAs were mentioned as an example of the industry falling behind as these websites help eliminate loyalty. Weber also mentioned that innovation in the industry is evolutionary rather than disruptive due to the demands and expectations from investors and analysts. One person, Zia Chisti, is a skeptic when it comes to artificial intelligence and works for a company that utilizes AI. He argues that AI is not disruptive as it has existed for awhile and is a slow and steady process. The argument made by Chisti is that guests expect a service with real people rather than machines. Overall, there will be technological advancements but it will be slow and steady. It's just up to hoteliers on how quickly they want to implement it.
Erica Davis

Meetings Architecture is Changing How Conference Centers Do Business - 0 views

www.successfulmeetings.com/...Conference-Centers-Do-Business

shared by Erica Davis on 07 Oct 12 - No Cached
  • Erica Davis on 07 Oct 12
     
    Planning and executing meetings just got more high-tech. Meeting architecture is a software program that takes planning a meeting to a whole new level. It allows for the users to have an "experience" and not just a regular meeting. It is all-encompassing in that it involves the participants and their needs, as well as the desired outcomes, when in the planning stage. For instance, it will need to know how heavy the planners would like the audience to participate and the type of format to use. It will use all of this information to "construct" an actual plan for the meeting with all of the logistics needed.
anonymous

Checkout: Simple And Easy POS Software | Mac.AppStorm - 0 views

mac.appstorm.net/...t-simple-and-easy-pos-software

shared by anonymous on 08 Oct 12 - No Cached
  • Once you’ve got Checkout up and installed, you are greeted by the splash screen, which gives you the option to start creating your new store or use an example store which has existing customers and products. I’ll take a quick look at how to create a store in Checkout, but to demonstrate the features of the program, I will use the example store for simplicity’s sake.
  • store has been created (this can take a long time depending on the speed of your computer
  • anonymous on 08 Oct 12
     
    This kind of system can make the trasaction more easier. It will make the world more and more convinient in the future world. The checkout is a fully fledged pos and can be run a good system. We can have a store online and show the existing customers and product.
wenzheng guo

What Are the Different Types of Key Card Systems? - 2 views

www.wisegeek.com/-types-of-key-card-systems.htm

shared by wenzheng guo on 25 Sep 12 - No Cached
  • Metal keys with a jagged row of teeth are becoming increasingly rare as technology improves.
  • In locations as diverse as hotels
    • wenzheng guo
      wenzheng guo on 27 Sep 12
       
      4 kinds of keys mention in the article.
  • using key cards instead of traditional keys.
  • ...17 more annotations...
  • four types of key card systems: holecards, bar code cards, magnetic strip key cards and radio frequency identification (RFID) cards
  • Holecards are the earliest type of key card systems
  • An individual key card is programmed by a computer with a unique electronic signature.
  • If stolen, magnetic strip cards and RFID cards can have the signatures changed, adding security protection from theft.
  • Key card systems operate on the relationship between a plastic card and electronic access control locks
  • Bar code cards were the next innovation in key card technology.
  • The technology used by this type of card includes microchips and radio technology, so it is considered the most difficult to forge and provides the highest level of security.
  • Sornes devised a system that would punch a series of 32 holes into a plastic card. The card would correspond to a lock and would open a door when it was inserted into a slot in the door.
  • his key card type lost popularity when magnetic strips became more readily available,
  • because bar codes could be forged and the electronic reader easily fooled.
  • Magnetic strip key card systems are widely used in the hotel industry and in workplace security. This card looks like a credit card with a thin metallic strip on the back.
  • This type of card is much more difficult to forge than holecards and bar codes, providing an added layer of security.
  • RFID key card systems are a more recent form of technology than holecards, bar code cards or magnetic strip cards. RFID cards have a radio sensor chip embedded inside the card.
  • When brought into close proximity of a correspondingly programmed reader, the door unlocks.
  • an individual bar code is created to correspond with a particular lock and is printed on a card.
  • The technology used by this type of card includes microchips and radio technology, so it is considered the most difficult to forge and provides the highest level of security.
    • wenzheng guo
      wenzheng guo on 27 Sep 12
       
      Later biological key like facial identification may be the next era of keys.
  • In 1975, inventor Tor Sornes devised a system that would punch a series of 32 holes into a plastic card. The card would correspond to a lock and would open a door when it was inserted into a slot in the door.
    • wenzheng guo
      wenzheng guo on 27 Sep 12
       
      first step of security keys.
  • marilyn diaz on 25 Sep 12
     
    This article is about the different keys available for hotels to use for their rooms. Metal keys which are like what we use everyday for our homes is an outdated form of security key in the world of technology. The key card system is a plastic card with electronic access. Hole cards seen rarely today is a plastic card with a series of holes to correspond to a specific door in the hotel. Bar code cards is exactly that a card with a bar code, like you see at the supermarket, which is placed under an electronic reader. This type of key has been fazed out due to easily being fooled. The magnetic strip key card are widely used in the hotel industry. They look like a credit card with a metallic strip on the back. It has extra protection unlike other types of keys. The newest system is the RFID key card system, which has a radio sensor chip embedded inside. It works with a programmed reader and when the key is brought in close range the door unlocks and opens. This article was about the security keys being used in hotels.
  • Jenna Rashbaum on 26 Sep 12
     
    Marilyn, This is an interesting article because I never knew the progression of hotel key cards. I do not think anyone did and we just assume they started somewhere simple and got to where they are at now. Key Cards with RFID seem as though they are the best type of key but also very expensive for the hotels, especially if it is a large property. We only see the one kind of key card now in hotels and to me it seems secure but who knows what information is actually stored on that card. Great article !
  • wenzheng guo on 27 Sep 12
     
    This article is about the different keys available for hotels to use for their rooms. Metal keys which are like what we use everyday for our homes is an outdated form of security key in the world of technology. The key card system is a plastic card with electronic access. Hole cards seen rarely today is a plastic card with a series of holes to correspond to a specific door in the hotel. Bar code cards is exactly that a card with a bar code, like you see at the supermarket, which is placed under an electronic reader. This type of key has been fazed out due to easily being fooled. The magnetic strip key card are widely used in the hotel industry. They look like a credit card with a metallic strip on the back. It has extra protection unlike other types of keys. The newest system is the RFID key card system, which has a radio sensor chip embedded inside. It works with a programmed reader and when the key is brought in close range the door unlocks and opens. This article was about the security keys being used in hotels.
Diamond Williams

Online Travel Shoppers Respond Best to Intuitive Ecommerce Experiences - eMarketer - 0 views

www.emarketer.com/...1009012

ecommerce online shopping travel

shared by Diamond Williams on 03 Jun 13 - No Cached
  • Like almost all online customers, travelers comparison shop to find the best deals. So it should come as no surprise that a Q4 2011 report on worldwide visitors to travel and hospitality websites by web analytics company iPerceptions found that price was the main barrier to shoppers completing online reservations.
  • But after price, functionality and site design were among the biggest stumbling blocks for prospective customers.
  • When iPerceptions broke down the data, it found that leisure travelers sought out information about hotels or prices more often than did business travelers. Additionally, business travelers were more likely than vacationers to complete a reservation.
  • ...1 more annotation...
  • The highest percentage of respondents, 28%, said they arrived at a website by typing in a web address.
  • Diamond Williams on 03 Jun 13
     
    iPerceptions put information together on online travel shopping. One question being what are some of the things that keep travelers from booking rooms. Price was number one on this list of things. This is not surprising because most online travel customers comparison shop to find the best deals. Next, after price, functionality and site design were among the biggest stumbling blocks to those who wanted to book online. Having a website that is easy to navigate so the customer can get the information they are looking for is critical to that traveler actually making that reservation. 8% gave up after being unable to find what they needed. And 7% had a technical issue when trying to book. That's 15% altogether. The survey also concluded that it is mostly leisure travelers who were seeking information as opposed to business travelers. Although, business travelers were more likely to complete reservations. Maybe this can be accredited to the fact that business travelers have all the information they need so they don't have to spend time searching. Or the increased frequency of travel makes them more familiar with sites and where to go and how to get information. The highest percentage of respondents said they arrived at a website by typing in the web address. This leads me to believe that in addition to having a website that is functional and easy to navigate, your web address must be memorable and easy to spell. Those who got to the site by search engine came in at a close second.
Jacob Martin

Fulfill Planned Vacation to Loosen Up - 2 views

As a workaholic person, I could feel that my entire body needs some recreation and relaxation to sustain a healthy lifestyle. So, I planned to loosen up by taking a vacation. I shared the idea to m...

Accommodation Adelaide

started by Jacob Martin on 03 Jun 13 no follow-up yet
Danelkis Serra

Agents fear new GDS flight standard will lead to customer poaching - 0 views

www.travelmole.com/news_feature.php

GDS NDC New Distribution Standard

shared by Danelkis Serra on 09 Jun 13 - No Cached
  • fearful that a new industry standard
  • will expose commercially sensitive information
  • New Distribution Capability Standards
  • ...22 more annotations...
  • at least one pilot scheme for the NDC would be up and running later this year
  • NDC is a common standard to enable airlines to provide more detailed information about their flights and ancillary products on global distributions systems and to allow customers to search for flights using a range of criteria, not just price
  • enable third parties to compare fares from all carriers
  • airlines to sell all their ancillary products
  • rovide more information about their customers
  • "pro-competition and pro-consumer"
  • customers
  • more choice
  • lower fares
  • airlines to tailor offers to passengers
  • NDC is not a system but a standard, which will allow airlines to sell via GDS in the same way that they sell on their websites.
  • concerned
  • agents
  • uncomfortable with the idea of a centrally controlled system with information available to all users
  • rival
  • to compete
  • American Society of Travel Agents was opposed to NDC due to a lack of information
  • "Data is the new oil." she said. "You are rich with the data you have.
  • "Agents should not give data away for nothing."
  • representatives from Sabre, Travelport and Amadeus who attended the conference all said they had reservations
  • about NDC and none of them believed it was necessary to develop a common standard.
  • 'understanding the distribution model of the future', it had left him confused."I've got more questions than answers
  • Danelkis Serra on 09 Jun 13
     
    I must admit, I stand along with Alasdair Chalmers MD of DP&L Travel; I am left confused and have more questions than answers. I do not understand the goal and/or reason of the NDS standard.  The article states that it is not a system, but a standard for airlines to provide more detailed information about flights and products on the GDSs.  Benefitting customers with more search options, choices and lower fares.   It raises the controversy of agents being concerned with data availability and feeling uncomfortable with a centrally controlled information....  I think I am missing a big piece because I do not exactly understand what the concern is. I'll need to think about this and reassess....   please share your comments and clarity!   
Xiaoxiao Wang

PlannerTech Show: Bringing Technology to Today's Event Planning - 2 views

viktorix.com/lannertech-show-event-planning

shared by Xiaoxiao Wang on 09 Nov 12 - No Cached
  • “It [Internet] is an amazing technology that makes us more efficient, makes us smarter, increases communication and truly improves our lives,” says Elizabeth Mazzei, director of partner solutions at Pogby. “I realized there really is no event all year long that focuses on technology for event professionals. How frustrating!”
  • Technology is often overlooked by the event planners. It seems like it's the last part of the planning process. Possibly unknown to them, they leave it until the end or let someone else handle it. This is especially true when it comes to the Internet.
  • PlannerTech will showcase presentations from a selected group of Internet technology companies catering to the event industry, including Event Leadership Institute, Event Farm, Hashable, IML, and ShareSquare. The showcase will be followed by a networking event, where event planners will be able to socialize with peers as well as learn more from the company representatives. Attendees will be able to get their pictures taken at the TwitPic Photo Booth as well.
  • Ting Li on 09 Nov 12
     
    Nowadays, with the development of information technology, there are more and more event planners using technology to plan events. Technology will help them a lot during the process of event planning, technology makes the planning process be more and more efficient and faster than ever. In addition, it also help event planner find more information related to their event and give them more ideas to create an excellent event. Moreover, it also help planners to collect data and information in a logical way. All in all, technology not only changed our life, but also change the way the event is planned.
  • ...1 more comment...
  • Minghui Zheng on 10 Nov 12
     
    Nowadays, there are still many event planner dislike use technology in their event planning. They either don't know about the technology or just simply don't know how beneficial it would be for their event. Liz King and Mazzei got together to plan the first inaugural PlannerTech event. PlannerTech will showcase presentations from a selected group of Internet technology companies catering to the event industry. The showcase will be followed by a networking event, where event planners will be able to socialize with peers as well as learn more from the company representatives.
  • Dandan Mao on 02 Apr 13
     
    "Technology is often overlooked by the event planners. It seems like it's the last part of the planning process. Possibly unknown to them, they leave it until the end or let someone else handle it. This is especially true when it comes to the Internet."
  • Xiaoxiao Wang on 03 Apr 13
     
    This article shows the importance of bringing technology to event planning. Once we take technology into account, event planning will become more and more meaningful and at the same time technology will change a little bit of event planning.
Rohit Mudgal

Are we really improving technology for hospitality with only IT for ordering service? W... - 1 views

I have few questions in my mind. I would feel happy if someone can answer them since i dont know any experienced professional in hospitality Technology. My email id is rohit.mozotek@gmail.com 1) H...

Technology hotel hospitality solution Business tech

started by Rohit Mudgal on 23 Oct 12 no follow-up yet
anonymous

Human Resources Information System (HRIS) - 1 views

humanresources.about.com/...hris.htm

shared by anonymous on 05 Apr 12 - No Cached
  • The Human Resource Information System (HRIS) is a software or online solution for the data entry, data tracking, and data information needs of the Human Resources, payroll, management, and accounting functions within a business.
  • An effective HRIS provides information on just about anything the company needs to track and analyze about employees, former employees, and applicants. Your company will need to select a Human Resources Information System and customize it to meet your needs.
  • With an appropriate HRIS, Human Resources staff enables employees to do their own benefits updates and address changes, thus freeing HR staff for more strategic functions.
  • ...1 more annotation...
    • TIANJIAN ZHANG
      TIANJIAN ZHANG on 24 Nov 12
       
      The advantages of having a sophisticated HRIS or HRMS are many. An HRIS or HRMS monitored by qualified specialists who know technology and HR functional and tactical processes can manage compliance with federal and state laws, streamline processes for recruitment and selection, and produce analyses, data and reports for internal and external use. Other advantages of an HRIS include the ease of use for qualification computer technology specialists, accuracy of information and the ability to perform HR audits using any combination of parameters. The employee and manager self-service features are excellent ways to free up the time of your human resources staff members for project work and other duties. Employees and managers can locate answers and information quickly without the need to consult an HR representative every time.
  • Mirta Echazabal on 05 Apr 12
     
    The HRIS system which refers to the human resource information system is software or an online source which tracks data, and entry information in regards to employees in the organization. Most organizations have more then 400 employees in the property it is difficult to keep track, however, the HRIS system makes the life of an HR coordinator or manager much simpler. The system gathers information where it even tracks the enrollment of new and future employees with application and resumes management. Additionally, after they have become a part of the organization it tracks down in several areas making it accessible and efficient for the human resource coordinator or manager to find information for example: attendance and PTO use, pay raises and history, disciplinary actions received as well as personal information and succession plan. This system has integration with payroll and other company financial software and company related documents such as employee handbook. This seems like a very efficient system to have for the Human resource department which makes their life at work much simpler. All the information they need is under one system instead of having a folder in the computer saved for each individual who works for the company. The HRIS system seems very efficient and effective.
  • ...1 more comment...
  • Yue Li (3011472) on 23 Nov 12
     
    The Human resource Information System is a software or online solution for data tracking, data collection, and data analysis that are related to the Human Resources. Normally, it is a package of all human-related things, such as payroll, employee personal information, and etc. Different hotels choose different HRIS by using different packages. The better the HRIS, the more effective the HR management is. A HRIS is effective when it provides information on anything the company need.
  • Melisah Miller on 13 Apr 13
     
    This article gives a brief explanation of what exactly HRIS is.  It goes into detail of explaining what the HRIS covers or does. it explains what an effective HRIS provides to its users, explaining that it provides information on just about anything the company needs to track and analyze about employees, former employees and applicants.  I think this is good for a manager or company that doesn't use an HRIS yet to review for furthering their business as i it very helpful. 
  • anonymous on 17 Apr 13
     
    This article talks about the importance of Human resources Information System.This system helps you with the tracking of employees in the business. It helps to better know the employees information. For example- your admission date, how many hours you worked per week, how much you got paid, if you were trained,etc... All these information help the hotel evaluate their employee to know if they are the right candidate for a promotion or a change of position in the hotel industry.
Xiameng Zheng

TripAdvisor Advertising - CPC Case Study and ROI | The Hotel Internet Marketing Blog - 0 views

hotelemarketer.com/...rtising-cpc-case-study-and-roi

shared by Xiameng Zheng on 04 Apr 12 - No Cached
  • a deeper look at the performance of TripAdvisor PPC
  • These conclusions were derived by Mirai after investing €27,000 with 58 hotels:
  • Your direct rates, your hotel’s website rates, can now appear on Tripadvisor dealing face to face with intermediaries such as booking.com and expedia.com. Should you join this program? What can you expect regarding the required investments and the return you will obtain? Does this return affect your hotel’s position within your city’s ranking? After a comprehensive three-month study, we have got answers.
  • ...10 more annotations...
  • what is the key point in the decision making processes about whether to invest in Tripadvisor’s PPC program?
  • As a prerequisite, and as for any investment that will bring traffic to your official website, make sure that it is optimized to convert, offering the potential client the best experience regarding design, reservation engine, rates and also enough room availability.
  • High cost: 25-45%
  • (again, this is related to your position). Compare it with other channels and decide whether the same investment would offer you a better return by other means. If you totally bet on your official website (which will probably collide with intermediation), the costs will be lower. Think that Tripadvisor is enabling the user to compare the rates, so even if the rate is not the only thing to take into consideration, the fact is that Tripadvisor really focuses on it.
  • Limited expenses control
  • The better your hotel’s position is within the pages of your destination, the more chances you will have to receive reservations by this means.
  • It is better if your average reservation value is high.
  • If you don’t participate directly, you will be feeding your intermediaries.
  • Satisfy your clients.
  • Trial and error.
  • Heqing Zhu on 04 Apr 12
     
    This article analyzed the performance of TripAdvisor PPC activity in detail, and showed the results of an investigation regarding to hotels' commission level, traffic ranking, and conversion rate, then talked about whether it worth to invest by hotels.  That is useful for hoteliers to work on the ROI, and make right decisions.
  • Xiameng Zheng on 27 Mar 13
     
    This article is about whether to invest in Trip advisor's PPC program. It offers some benefits and correlations between the commission fee and Trip advisor's score. It introduces this program through several aspects, like the cost, the prerequisite. And the program do has some limitations, like the limited expenses control and hotel position preference. But it can provide properties social network, customer satisfaction, word of mouth through this new distribution way.
Raquel Martinez

Are hotel "energy" fees about to make a comeback? - 0 views

www.hawaiinewsnow.com/...-fees-about-to-make-a-comeback

oyster bay beach resort is what people call a high rises hotel it promises sandy beaches and great views . makes the guests pays 84 dollars for utlity Hotels used to charge there guest this but they got some lawsuits that stopped I think huge problem shou

shared by Raquel Martinez on 19 May 12 - No Cached
  • Raquel Martinez on 19 May 12
     
    The Oyster Bay Beach Resort is a highrise hotel in St. Martin that promises guests white-sand beaches, "breathtaking" views of the Caribbean and a "paradise found."But Jack Permadi says he found more than that when he stayed at the property recently.
Deborah Fromer

Philippines lags behind ASEAN neighbors in competitiveness as a tourist destination | B... - 0 views

www.bworldonline.com/content.php

travel tourism communication business

shared by Deborah Fromer on 04 Jun 12 - No Cached
  • THE PHILIPPINES is lagging behind most of its neighbors in Southeast Asia in terms of its competitiveness as a tourism destination, a recent report by the World Economic Forum (WEF) showed, citing insufficiencies especially when it comes to business environment and infrastructure.
  • Based on the Association of Southeast Asian Nations (ASEAN) "Travel and Tourism Competitiveness Report 2012," the Philippines ranks seventh out of the eight ASEAN member countries included in the report.
  • The country
  • ...6 more annotations...
  • trailed behind Singapore, Malaysia, Thailand, Brunei, Indonesia and Vietnam.
  • In ranking the countries, WEF used three subindices that include several categories.
  • In the second subindex of business environment and infrastructure, the categories are air and ground transport infrastructures; information and communication technology infrastructure; and price competitiveness.
  • The Philippines lagged behind the most in the second subindex.
  • It was, however, offset by the ratings the Philippines got for the other categories in that subindex, which ranged from 2.5 to 2.8.
  • Tourism Secretary Ramon R. Jimenez, Jr. said "the figures are not consistent with the continuous growth (average of 16%) of foreign tourist arrivals." "Be that as it may, we are determined to improve country competitiveness in all aspects," he said in a text message yesterday. -- A. E. Barrameda
  • Deborah Fromer on 04 Jun 12
     
    The World Economic Forum (WEF) has indicated that the Philippines is lagging behind in tourism travel due the lack of business environment and infrastructure. There were four millions visitors in 2011 to the Philippines; but based on a Travel and Tourism Competitiveness Report in 2012, by the Association of Southeast Asian Nations (ASEAN) the Philippines is behind in tourism and one of the reasons is the information and communication infrastructure. It is behind countries like Malaysia and Indonesia ranking very low. The Tourism Secretary Ramon R. Jimenez, Jr. indicated, by text, that the figures don't match the growing tourist arrivals and they will improve their countries' competitiveness in all areas.
  • Deborah Fromer on 04 Jun 12
     
    This is interesting since this country is very familiar with the English language, something Americans prefer when traveling, and the travel by Philippine Americans back to the Philippines is frequent for business purposes, but it seems that helping to build a better communication infrastructure is not on the top of there business agendas.
Gaby Belardo

Get Ready For 'Super Wi-Fi' To Be A Big Thing In 2013 Read more: http://www.businessin... - 0 views

www.businessinsider.com/-be-a-big-thing-in-2013-2012-9

shared by Gaby Belardo on 10 Sep 12 - No Cached
  • Gaby Belardo on 10 Sep 12
     
    By this time next year, thousands of people will be using a new, longer-range kind of Wi-Fi, commonly called "super-Wi-Fi". Super Wi-Fi isn't used like regular Wi-Fi. It uses underused spectrum known as white noises and this allows the Wi-Fi to run at lower frequencies, thus causing it to run at a lower cost and at greater distances, and through obstacles, such as trees and buildings. It is being championed by companies such as Microsoft and Google, and got the final okay last December after original opposition from broadcasters. Although not many strides have been made in the super Wi-Fi industry, Spectrum Bridge, a key company in the development of super Wi-Fi, just announced a new program to help equipment makers get white spaces radios approved to be sold, so they will be more readily available in 2013. Many universities have already announced that they will deploy super Wi-Fi on their campuses across the country. Super Wi-Fi is exciting because it is more powerful than existing Wi-Fi. I would have to agree with this because it is unbelievable the strides technology has made. They are able to take something and make it more powerful and at lower cost. This is also great because if they are able to extend it to greater areas, more rural areas will be able to receive high speed Internet for the first time in history.
Chenchen zheng

A guide to China's top 10 e-commerce sites - 0 views

asia.cnet.com/...-e-commerce-sites-62215025.htm

technology ecommerce

shared by Chenchen zheng on 11 Sep 12 - No Cached
  • Chenchen zheng on 11 Sep 12
     
    This article talked about Top 10 e-commerce websites in China. The first of all is Tmall.com, which had the largest market share of China (about 40%). As the market leader, it sells much anything, which following on its Taobao.com with a separate site for retailers and brands to reach out across the country. The second is 360Buy.com, it got about 15% market share of china and cover mainly electronics and home appliances. The next one is the high street electronics retailer-Sunning.com. The fourth one is Amazon.cn. It focuses on selling western products. The ranked 5th is Dangdang.com, which mainly sells gadgets and books. The following one is Vancel.com. It sells its own-brand clothing. In addition, 51Buy.com, Coo8.com,Newegg.com.cn and YiHaoDian.com is ranked from 7th to 10th.
Jia Zhu

The hyper-competitive landscape of travel The heat is on: five online travel trends set... - 0 views

www.eturbonews.com/...line-travel-trends-set-explode

shared by Jia Zhu on 15 Sep 12 - No Cached
  • Expedia reports that 65% of hotel bookings within this last 24-hour window are via mobile, and 15% for flight bookings. Vegas is a particularly striking example of this last-minute mobile booking trend, with 32% of all bookings coming in via mobile,
  • does this mean that traditional travel companies and online travel companies should
  • rush into launching a mobile app?
  • ...8 more annotations...
  • there is a risk that firms focus too much on one particular channel at the expense of others
  • what the industry really needs to do now is focus on how the customer got to that point, how they moved through and interacted with each channel, and what role each channel played in getting the customer to book.
  • India, Brazil, and Russia are growing,
  • marketers need to identify those channels that are helping to drive more conversions, or can influence the conversion funnel.
  • Increasingly, revenue management needs to integrate with all the disciplines – sales, marketing, channel optimization, loyalty marketing, and operations.
  • China, where the number of outbound tourists rose by 70% in the first 6 months of 2012.
  • Big data, personalization, and being relevant is key in the marketing battle.
  • By 2020, about 50 million Indians are expected to travel overseas, according to estimates drawn up by Tourism Australia, which has been actively targeting this market.
  • Jia Zhu on 15 Sep 12
     
    This article gave us a five new online travel trends.Because travel is a hyper-competitive industry, the most pertinent emerging themes in onine travel are considered and experts insights and predictions are provided in the Las Vegas TDS North America event. First trend is the travel industry need be ready for a mobile-only world. Researches indicates that the mobile sales will increase extremely. Because it is expensive to develop mobile app, so traditional travel companies and online travel companies do not such into launching a mobile app in a short term. Convergence, commerce, content and how these impact customer behavior will be an ongoing theme. There is a risk of firms focus too much on one channel, Customers are using a range of different devices to plan, research, book and review their travel experiences.  Revenue management became essential for the business. It needs to integrate with sales, marketing, channel optimization, loyalty marketing , and operations. Think new markets and new customers like China, India, Brazil and Russia. Firms need to be actively targeting this market and make adjustment such as develop local website etc. Last trend is that there are lots of new development in the industry. Facebook start to monetize travel. Google and Apple are also developing their travel related products. This social travel planning tools become successful. Technology develops and standards emerge, mobile bookings may not just be for the last minute.
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