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Employee theft is a frequent issue in restaurants nowadays. Ways to deal with this kind of issue include identifying the kinds of theft, identify employee theft prevention strategies, and invest in modern reporting technologies. The first step was to identify the kinds of theft and to know what has actually happened, including voiding cash checks, excessive loyalty card use, bogus dine-and-dash, etc. Next is to identify prevention strategies like telling employees in advance that theft is not acceptable. Finally, business owners need an advanced reporting system that can generate reports routinely and identify the possible employee thefts.

Talks about different ways to prevent fraud in different areas of the restaurant.

This article mainly focused on ways restauranteurs can avoid theft. For employee theft, inventory management, complimentary control and a POS system that can track the whereabouts of the items are good ways to deal with it. For dine-and-dash, the restaurant will be safer if adding surveillance and using a single entrance. Also, using credit cards is a nice way. For credit card fraud, preferring to use a "smart card" technology will be a vital way.

Theft is a huge challenge in the restaurant industry and it's an expensive one. Now the POS system can assist with security by flagging suspicious transactions and identifying theft behaviors and flagging on video. This is an enormous help to the industry. The greatest area of impact is that having a system with this capability deters theft. The second area is that managers do not have to be present in order to catch theft and can do so at any time through device notifications and internet-based cameras. Video is flagged so there is now no need to watch hours of tape in order to find suspicious activity. Simply by the fact that Subway is now recovering $1.6 million in less than 1 year, it is clear that this system has huge value and will continue to positively affect finances in the restaurant industry as technology advances.

Very good post...and interesting one.

This article describes many of the theft problems within the restaurant industry. It has several links to give specific details of employee theft. Also, the article describes several IT solutions to this problem. For example, it offers an audit program that can be used to flag transactions that might involve fraud. Also, it has a link to a data and POS analysis section that will aid in theft detection and prevention. By having such a system, the potential for employees to commit theft should be reduced because of the increased possibility of getting caught.

This article relates back to our discussion post for the week; employee theft and fraud. It explains how hotels create quite the opportunity for employees to steal and however you try to filter potential employees you never hire someone expecting they will do such a thing to your business. Because you can not be 100% sure your employee is a trustworthy person who would never steal you have to set the proper rules and precautions. Prevention is the first and likely most important step in keeping your company safe from internal theft because once it has already happened there are several contingencies. The article explains the many laws and crimes that an be committed when accusing an employee of theft and from terminating them because of it.

Many organizations in the hospitality industry underestimate the risk and consequences of business identity theft and they should be more concerned with the risk of personal identity theft. A study by the Ponemon Institute demonstrates that a data breach could cost organizations an average of $7.2 million. This does not even include indirect costs such as lost customers or damaged reputations. To prevent identity theft, companies need to be aware that fraud can occur in many unexpected ways. This article gives a few examples that can help firms to reduce the risk of personal identity theft below.  Instituting a shred-all policy to ensure unneeded files are regularly and safely destroyed Restaurants employee should give their receipts directly to staff rather than leave anything on the table or counter Hotels employee should be instructed to store all sensitive documents in a safe place until they can be securely shredded On the cloud, Businesses should conduct a full security audit of any cloud computing company before storing documents on the cloud Identity theft is the fastest growing crime in the hospitality industry. Just being careful isn't enough to protect customers' identity. If the data is spilled, customers will have a less favorable view of your company or may be angered to the point of never allowing you to serve them again. Any amount of loss of trust and loyalty is harmful to your business.

This article addresses a very sensible accounting tool that can be used to eliminate theft of all types. Integrating video with POS systems is an effective way to see if discounts are being abused, if voids re unnecessarily being done and also to serve as a check and balance on food inventory levels.

This article explains the different ways a restaurant can keep itself safe from employee theft. Although we all know that theft can occur at any time and there are many types of theft. Some of them are employee related and many do it because they believe in the slim chance they have of getting caught.

the article highlights major keys that managers should keep an eye on in order to identify theft fraud at restaurants

This article talks about ways to increase hotel security. Although hotels may have proper security and policies in place to protect the property, they are often subject to cyber cyber-attacks, break- ins, theft, fraud, and other crimes. Lack of proper security in hotels may lead to increased guests losing belongings to theft. As vice president of global safety, Callaghan spent 35 years with Marriott International. He was responsible for properties throughout the United States, Latin America, and the Caribbean. During his career, he could manage everything from the integration of new technologies such as electronic locks and computer surveillance systems to implementing anti-terrorism procedures. The following list shares Callaghan tips on guest safety, internal theft, and cyber security that can help owners and operators avoid down time, reputation loss, liability, and lawsuits. This ensures property security and that information in up to date.

Security is really important in the hospitality industry. It's vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes. The security means a better, safer, guest experience. Since the Las Vegas shooting, we need to pay more attention to the safety and security. There are many ways to increase hotel security. Like the update locks. Locks that can track who goes in and out of rooms can serve as a deterrent to theft. Make time for safety meetings. Monitor activity with software. We also can use closed-circuit television to monitor the property doesn't matter too much if no one is looking at the monitors. We can evaluate and improve. For the Las Vegas shooting, hotel said that they should do something immediately to protect from another event happening. We also can use meet and greet to improve the security problem. It's the effective and simplest way. Employees should also look out for people who don't fit the profile of the hotel's typical guest.

This article goes over the main types of restaurant theft. It first starts by stating ways to protect your restaurant against food and beverage theft. Which is having regular stock checks at unpredictable times, comparison of purchase orders, monitoring of bartender habits when pouring consistency, review of comp practices, policies enforced on break and meal habits, and security monitoring. It also talks about the theft at a POS: Noticing lower profit margins even with the same number of meals and drinks can be a red flag that receipts are not matching sales. More subtle signs of theft can be a change in employee morale as honest staffers witness others taking advantage of the system.

Increasing POS Security is a must when confronting employee theft within the hospitality industry. The following article highlights four effective ways in which hospitality companies can reduce internal loss and more effectively manage their staff. 

The article highlights the top five risks and security challenges in the hospitality industry. The following are the top five security risks according to the article. 1. Identity theft leading to credit card fraud - compared to other industries, the hotel industry is at more risk for credit card fraud and identity theft. This is because hotels are highly targeted by hackers. Hotel properties for the most part have credit card information for each and every guest that has stayed at a specific property. Hotels must be ahead of the technology curve when it comes to security however this is not always the case. 2. Silent invasions - This consists of all the cyber attacks that can affect a business by infecting the network. As discussed during the first module, hotels run majority if not all of their business using technology. If a hotel were to have their networks hacked it would leave them in a very bad situation. Since hotels operate their entire business using technology and multiple different systems, they would not be able to operate if they experienced a network breach. 3. Longer or no security audit cycles - Most branded hotels are required by the franchise to have consistent security audits done for each property. Independent hotels are deemed greater at risk for a security attack because they are not mandated to have security audits. These hotels sometimes skip audit cycles to save money. 4. Physical crime - This ranges from professional robberies to drug laps in hotel rooms. Hotels are at risk for armed robbery due to to lower chance of security compared to other industries that operate overnight. 5. Reputation risk - Hotels that experience a security breach almost always will see some sort of loss in competitive advantage. Nowadays with social media and the news travelers are more aware with what is going on and they would be more inclined to book their reservation somewhere else if they heard of the property having a security breach.

A relatively unsophisticated group of hackers stole millions from Subway by hacking through their poorly secured POS systems. These franchise businesses possibly failed to adhere to the standard required by Subway Corporation and failed to establish two points of entry for remote access into the POS system, making it easy for hackers to steal credit card information. These types of crimes are likely to increase in the future as hackers from around the world take advantage of sub-par security systems. Businesses can no longer concern themselves only with the sale of an item, they also need to offer a sense of security to their customers and accept the reality that cyber theft is a rising problem.

It seems everybody should check their online accounts frequently=_=

Jeremy, I can appreciate the transparency of those restaurants. I wish more businesses would be open about their security. People are wound pretty tight about money right now and need to feel that the business world does care enough to protect their information.

In regards to restaurant theft of food or supplies, at your POS, in accounting processes, or of intellectual property, mitigating the risk of loss through theft is an ongoing challenge. Automation has improved security in transactions as well as back-office functions. But with top concerns in the restaurant industry being wholesale food costs and building and maintaining sales volume, the reduction of theft can improve those concerns for restauranteurs.

This article mentions ways in which an owner can detect if theft is taking place at his restaurant, ways in which this could be prevented and also what do in the case of an actual theft.

This article have mentioned the reality that restaurant theft and embezzlement are pretty common and are causing problems, yet the most owners and managers are not willing to deal with the issues with law enforcement. The reasons include unwilling to ruin the employees' lives and the threshold of establishing a theft case. However, the article suggested that seeking advice from accountants (preferably CPAs) and lawyers is a brilliant way of dealing with these issues. It can give the owner better understandings of the situation, and deal with the wrongdoers in a cleverer way.

This article features an automated data gathering system that measures patterns in employee/personnel returns, refunds, etc. that can help identify misbehavior. As discussed in our discussion board about Restaurant Fraud, this type of software could absolutely assist with monitoring and accountability for employees of any level, including management. An added bonus is customer data to increase and improve service

According to the article, two Romanian nationals have plead guilty for participating in an international, multimillion-dollar scheme to remotely hack into and steal payment card data from hundreds of U.S. merchants' computers, including a great number of Subway restaurants. The reality is that anyone with an Internet connection can search for, identify and target remote applications that businesses rely on. This case is a warning to operators utilizing POS systems to shore up their security by taking steps to make their accounts more difficult to breach and therefore less attractive hackers.

This article discusses the security issues with restaurants using remote desktop applications that are easily accessed by hackers trying to steal stored credit card information. The relative simplicity in which these hackers were able to steal the numbers should pose a real concern for restaurant owners in making sure their systems are properly secure from theft. They were able to crack simple password protected applications to gain access to private information. These remote applications used by restaurants are a not provided with enough security and therefore are easy targets for hackers.

Many restaurants use their POS as their basic needs. They probably did not realize what other functions the POS has. This article introduces 3 ways to save cost by using the POS. First, it helps keep track of inventory management. It will track the products from the beginning of the day until you close. It prevents from theft and keeps track of the proper timing to order products when running low. New employees may not be trained enough to charge the proper amount of discount or daily specials meals. Instead of relying on employees to input the correct price, you can utilize your system to input the correct calculations for them. At the end of the day, you are not going to experience money being short. Third, it also helps to manage time and attendance for the employees. It is easy to lose track of your employees' attendance especially in the early morning or late night shifts. To avoid employee time theft, it is possible to set up the time and attendance software in your POS. In conclusion, the POS system does more than what people think. The POS is being underestimated and it is a good idea to take an advantage of the system to save your cost instead of setting up systems that cost much more money than this.

this article talks about five tech tips that help to prevent employee theft. for problem 1 taking money from the register, CCTV can help, but internet protocol cameras can bring more convenience and new features. For copying the company's digital asset, using cloud-based security services, company can monitor where its information has been removed. For stealing customer data, encrypting customer data can be vital in dealing with this problem. For pilfering products, RFID readers can help detect either up to 40 feet way or up to 300 feet away. For cheating on time sheets, biometric identification systems keep employees accountable for their time on the job and prevent "buddy punching," the practice of having colleagues clock their peers in and out.