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Contents contributed and discussions participated by Jouvens Jean

Jouvens Jean

PSAV Earns Spot on the 2013 InformationWeek 500 List of Top Technology Innovators Acros... - 0 views

  • PHOENIX, Arizona, September 18, 2013 — PSAV, today announced that it made this year's InformationWeek 500 — a list of the top technology innovators in the U.S. This is the second year that PSAV is being recognized.
  • "The theme of this year's InformationWeek 500 is digital business. It's a movement, rooted in data analytics, mobile computing, social networking and other customer‐focused technologies that are turning companies and industries on their ear," said InformationWeek Editor In Chief Rob Preston. "Every enterprise is now a digital business — or needs to become one fast. The organizations in our ranking are leading the way."
  • PSAV provides legendary service and innovative technology to create memorable experiences for planners, producers and customers across the corporate, association and special event markets. Combining local expertise and the broadest array of event technology, PSAV offers more resources in more places than any other audiovisual partner.
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    This is a company that is leading the way in IT related event planning technology.
Jouvens Jean

Five Key Trends That Will Affect Event Planners and Hoteliers , by Steven Hacker - 0 views

  • Five Key Trends That Will Affect Event Planners and Hoteliers
  • Attrition clauses: A thing of the past?
  • Relationships fraying as corporate reorganizations continue
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  • Technology: A blessed curse
  • Exclusive In-house services and the drive for value
  • Demographic changes promise new tensions
Jouvens Jean

Developing an Email Marketing Strategy in Hospitality | By Jason Price and Max Starkov - 0 views

  • his year over 20% of all revenues in hospitality will be generated from the Internet (15% in 2003). Another 20% of hotel bookings will be influenced by the Internet, but done offline (call center, walk-ins). In 2004, for the first time Internet hotel bookings will surpass GDS hotel bookings. Two years from now the Internet will contribute over 27% of all hotel bookings (PhoCusWright). 53% of all Internet bookings in hospitality will be direct to consumer (i.e. via hotel-owned websites).
  • Direct online distribution cuts costs, attracts affluent customers and lessens the dependency on intermediaries and more traditional and expensive channels. Over 205 million Americans are active Internet users (Nielsen) and close to 50 million of them will purchase travel online this year. Many hotel clients already generate 30%-40% of their bookings from the Direct Internet Channel.
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    This is an article from 2003 and now if you fast forward ten years later you will get a picture of how eMarketing has changed our industry.
Jouvens Jean

Top 5 Marketing Must Haves Any Hotel Can Afford - 0 views

  • PARSIPPANY, N.J. -- Just because a hotel may not have a $50,000+ marketing budget, it doesn't mean that its marketing department can't compete effectively and build a strategic plan that includes website updates, guest reviews, mobile marketing, social media monitoring and management, and reputation management. For a small investment, Lodging Interactive, a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, can cost-effectively provide hoteliers with these "Top 5" digital marketing elements that are key to building online awareness and maintaining a competitive edge in 2014.
  • 1. Website Updates: So you have a website. Good. When was the last time you refreshed its content? Continually adding new photos makes the website more visually appealing. Is the site interactive?
  • 2. Guest Reviews: A June 2013 Local Consumer Review Study reveals that 79 percent of consumers trust online reviews as much as personal recommendations
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  • 3. Hotel FAQs: Does your hotel website answer "all" your guest's questions? If your web presence is limited to the brand site, the answer is probably "no." As a do-it-yourself or fully-managed service, Lodging Interactive will oversee a hotel's online FAQ listing, including developing questions people typically ask, sourcing the answers from the hotel, and allowing new questions to be asked by consumers online to help hotels increase conversion rates, maximize organic search and boost SEO rankings.
  • 4. Social Media Monitoring & Management: Did you know that Google+ has taken over the No. 2 social media position from Twitter? According to reports, it may even replace Facebook in the No. 1 spot in a few years. Hoteliers who are only familiar today with the top three social media channels will find themselves falling dramatically behind their competition in 2014 if they don't market themselves via Google+, Pinterest and other critical social media outlets.
  • 5. Reputation Management: Hotels of all sizes have begun to add social media technologies that monitor a hotel's or brand's online reputation, but unless those tools are being maximized, reputations and business practices can still suffer. Lodging Interactive believes that it takes people, in addition to technologies, to make reputation management effective.
Jouvens Jean

POS: Point of Sale Systems & Software - 0 views

  • With so many different options for POS systems, it can often be hard for business owners to figure out which systems are the best. BusinessNewsDaily's sister site, TopTenReviews, has done extensive research on POS systems. The site ranks AccuPOS as the best POS System and POS services provider. They earn high marks for providing increased accounting capabilities, as it is the only software that is line-item compatible with QuickBooks and Sage accounting software. Additionally, AccuPOS is easy to use and requires minimal training.
Jouvens Jean

Point of Sale Systems, POS Industry: Market Research Reports, Statistics and Analysis - 0 views

  • The world POS hardware industry is expected to reach almost $31.5 billion in 2014, reports TechNavio. The market is driven by businesses adopting hardware interface standards. More recent market developmental trends include the incorporation of witnessing wireless POS hardware to accommodate a world where mobility is of increasing importance. High standards concerning data accuracy and the need for optimal compatibility present obstacles to market growth.
  • The world self-checkout (SCO) terminal market is expected to exceed 579 thousand units by 2017, according to Global Industry Analysts. The market is driven by retailer efforts to improve customer service and cut costs. Other advantages of SCO terminals include greater checkout process speed and control, and improved privacy. Rolling out the technology beyond developed Western nations to regions such as Latin America and Asia-Pacific can present market challenges.
    • Jouvens Jean
       
      The "and improved privacy" part of this article doesn't really come to mind to many of us when we think of self service point of sale systems right!
Thomas Sharpe

PMS Property Management Systems - 1 views

started by Thomas Sharpe on 16 Sep 13 no follow-up yet
  • Jouvens Jean
     
    Sounds like this system has a lot of advantages as far as a fool proof PMS for a hotel. I wonder what are some of the disadvantages to this system?
Jouvens Jean

The Future Of Hotel e-Business - 1 views

  • Uncertain times call for different strategies. One of the top strategies for hotel e-business is evolving from selling to engaging the customer, points out Henry Harteveldt, vice president and principal analyst at Forrester Research. Hoteliers need to think more like retailers. "To succeed, hoteliers need to fulfill the experience expected by customers, not just think of them as heads in a bed," says Harteveldt.
  • How can those in hotel e-business succeed? Harteveldt says success is through evolution. "To truly engage digital travelers, hotel e-business must evolve from channel to gateway, from single purpose to all encompassing, and from functional to fulfilling," he says.
Jouvens Jean

Hotel operators step up their green initiatives - Travel Weekly - 0 views

  • MGM Resorts is among an expanding number of hotel operators looking to capitalize on growing environmental awareness among travelers by getting their hotel owner-developers to invest in systems that cut energy usage, save water and reduce waste.
  • Starwood Hotels & Resorts, for example, has gone as far as launching an entire sub-brand, Element, with environmental sustainability as one of its hallmarks, while Marriott International has worked with developers of about a half-dozen of its hotels at getting those properties on the Green Building Council's list of LEED-certified buildings.
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    In this article MGM Resorts has set the standards of how a green hotel should operate. Though the LEED, Leadership in Energy and Environment Design, certificate is not easy to get other hotel chains are following the MGM lead. The green initiative is holding hotels accountable for being more environmentally conscious.
Jouvens Jean

While You Are There - The Responsible Traveler Guide - 0 views

  • ou have arrived and now the fun starts. It is in the destination where the traveler has the most impact on the environment and local community. Therefore, keeping a few things in mind while enjoying your vacation will go a long way to make your visit green. Consider what you can do while: Staying at your hotel Sightseeing and taking excursions Eating Shopping Taking photographs The overall tourism impact can also be measured by: How your environmental impact in the area you are visiting can be minimized. How you can support and encourage the destination to preserve its socio-cultural authenticity. How your expenditure can benefit the local economy.
Jouvens Jean

PAR Restaurant - EverServ TSR: Restaurant Point of Sale Solution - 0 views

  • Designed for any operation size, TSR enables even the smallest operator to access the same advanced capabilities that large chain restaurants have. TSR’s technology is structured around a boundless customer-centric approach with an integrated design to every aspect of guest service – wherever they are. The open and flexible architecture makes it easy to extend revenue generating opportunities beyond the restaurant to reach out to new customers or increase the loyalty of your existing customers. In addition to providing an end-to-end solution within the four walls of your restaurant, TSR offers sophisticated enterprise management for your operations which simplifies centralized support of remote sites. The enterprise tool set that lets you know what’s happening in your operations today, so you can manage it before tomorrow.
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    "TSR is an enterprise grade restaurant point of sale solution that helps you provide exceptional customer service and efficiently manage your operations."
anonymous

POS System:PAR TECH INC - 5 views

software technology hospitality
started by anonymous on 05 Sep 13 no follow-up yet
  • Jouvens Jean
     
    This POS system is essential to our industry. Given the fact that we are attached to our mobile phone nowadays especially in the hospitality industry I believe this technology will be a great asset to managers in our industry. Our industry is mainly customer and communication based so the faster we can get information, the faster we can resolve customer dissatisfaction.
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