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yuqiongliang

11 ways to help protect yourself against cybercrime - 0 views

us.norton.com/-yourself-from-cybercrime.html

technology hospitality solution software

shared by yuqiongliang on 27 Mar 20 - No Cached
  • 1. Use a full-service internet security suite
  • 2. Use strong passwords
  • 3. Keep your software updated
  • ...10 more annotations...
  • 4. Manage your social media settings
  • 8. Take measures to help protect yourself against identity theft
  • 6. Talk to your children about the internet
  • 7. Keep up to date on major security breaches
  • 5. Strengthen your home network
  • guard your personal data. A VPN — short for virtual private network — can also help to protect the data you send and receive online, especially when accessing the internet on public Wi-Fi.
  • 9. Know that identity theft can happen anywhere
  • 10. Keep an eye on the kids
  • 11. Know what to do if you become a victim
  • Contact the companies and banks where you know fraud occurred. Place fraud alerts and get your credit reports. Report identity theft to the FTC.
  • yuqiongliang on 27 Mar 20
     
    In a way, fighting cybercrime is everybody's business. Think of it as an obligation to do your part in the fight against cybercrime. For most people, that means following a few simple, common-sense steps to keep yourself and your family safe. It also means reporting cybercrimes to relevant officials at the appropriate time.
agrie013

How Struggling Air India Is Setting the Stage for a Major Battle Among Distribution Gia... - 0 views

skift.com/...ttle-among-distribution-giants

shared by agrie013 on 26 Jan 20 - No Cached
  • The battle for India’s lucrative travel market among global distribution systems is not over yet — even if Travelport has won hands down with exclusive rights to distribute Air India’s domestic flights content in India.
  • For a split second, it appears that Travelport can sit pretty and command control of a vast market all on its own. Sabre announced at the start of the year that Air India had decided to withdraw from it. Amadeus had pulled out in December 2018 after Travelport’s win, awarded in October 2018 and fully implemented by January 1, 2020, which was just too much for it to swallow. So the grass was looking green for Travelport with neither Sabre nor Amadeus on the turf
  • But Amadeus announced last week that it’s back in with Air India, even if it’s only with the airline’s international flights content, not domestic, which is now fully ensconced in Travelport. And while Sabre has failed to renew its contract, which expired at the end of 2019, the company said it is still engaging with Air India on a new agreement.
  • ...3 more annotations...
  • India is far too important for technology and distribution players to walk away. And the distribution weapon that Air India wields is symptomatic of a sick airline that oscillates between cost-cutting and generating revenue as it gasps for air to stay afloat, according to industry veterans interviewed by Skift.
  • Gradually from November 2018, travel agents in India could no longer book Air India’s domestic flights, for example, Delhi to Mumbai, on Amadeus or Sabre, only on Travelport. As the deal covers only domestic, they could still book Air India’s international flights, say, Delhi to London, on any of the three competing distribution systems, while agents outside India could also continue to book Air India’s domestic and international content on all three (until December 4, 2018, when Amadeus left, that is). But as mentioned earlier, domestic is where most of the traffic is.
  • There are also concerns the move will disrupt the business. “Travel agents tend to have one preferred GDS. Imagine that an agency has trained all the staff to use one particular GDS (global distribution system), then, for this one airline you have to train staff again. So maybe you’d just book a different airline,” said a source.
  • agrie013 on 26 Jan 20
     
    Air India is a struggling airline that is starting a battle among GDS company. since the travel market is so lucrative in India all of them are fighting to get a piece of the pie. since Air India is struggling they are taking all comers. Travelport holds the reigns when it comes domestic flights and Amadeus Holds the reigns on the international flights. This fight for control of Air India has put travel agents in India in a bind. In November of 2018 travel agents could no longer book Air India's domestic flight on Amadeus or Sabre but only Travelport. But domestic flights is where most of the traffic is. this puts the travel agents in a bingd because they train with just one GDS. Sabre is trying to get Air India's bussiness again by offering cost savings over the other two GDS giants.
irinatroitskaya

United Signals It Wants a Better Deal with Reservation Middlemen - Skift - 0 views

skift.com/...eal-with-reservation-middlemen

GDS airlines

shared by irinatroitskaya on 16 Sep 17 - No Cached
  • The reservation services that middlemen technology companies provide to travel agency networks and online travel agencies are a particular sore spot for airlines.
  • Overall worldwide, airline lobbying groups say they pay $7 billion in fees a year to these reservation systems.
  • In the past, non-standard products like that have posed challenges for Sabre, Amadeus, Travelport, and Travelsky to display and distribute to travel agencies.
  • ...2 more annotations...
  • But beyond monetary concerns, there were antitrust issues at play, with the airlines contending that Sabre had a stranglehold on the domestic U.S. market
  • The distributors say they can accommodate technological requests from the airlines, despite the public skepticism expressed by some airline executives.
  • irinatroitskaya on 16 Sep 17
     
    This article demonstrates the way how relationship between the airlines (United) and the technology companies which serve as middlemen is build. According to the estimations, the airlines pay to the gds's about $18 per round trip ticket reservation, which results in 7 billion in fees that are payed to the gds's annually. The air companies consider these fees unfair in regard of the gds' performance. To compensate for these payments as well as to promote direct bookings, the airlines (namely, Lufthansa) have added a surcharge for any external bookings. GDS's, however, fight back and start litigations against Lufthansa. The decision on this case will either stop such a practice, or force other airlines to follow LH and add surcharges for gds's too. Another problem that airlines experience with GDS's is the presentation of non-standard products that the airlines offer. For example, it took the GDS's several years to correctly display the Ecomy Skycouch by Air New Zealand (buy 3 seats at the price of 2 to sleep across all of them during the long-haul flight). United is going to introduce its Basic Economy Seats with no carry-on luggage and no qualifying miles. However, they are not sure that the GDS' s will be able to display this product to the customers in a proper way so that they could fully understand what they are buying. The reason for that is that GDS's are mainly reluctant to invest in technologies that are focused on product differentation. In this regard, it becomes more difficult to compare fares since different set of services is included in different products. Thus, the customers might be mislead. Moreover, there are antitrust issues with the gds's. The airlines claim that Sabre has a stranlehold on the US domestic market. Such position allows it to ultimatum the airlines and voluntary decide on search display order. The airlines expect the GDS's to be more prone to partnership ralations. This would imply the fair compensation for what they add to the
shawndab

Philips partners with Nowatch to create cortisol monitor to help people control stressf... - 0 views

www.spabusiness.com/...349821

monitor fight flight technology software hospitality

shared by shawndab on 22 Sep 22 - No Cached
  • Nowatch, a new contender in the expanding biometric fitness tracker market has developed a wearable device, in partnership with Philips, which measures cortisol levels and alerts users about their stress load up to 60 minutes in advance.
  • an interchangeable gemstone – but they can measure metrics such as temperature, breath rate, heart rate, movement, blood oxygen and sleep, in addition to stress – with the goal being “complete mind and body wellbeing”.
  • Coining the term “awareable” to describe Nowatc
  • ...3 more annotations...
  • According to the American Institute of Stress, stress can degrade your immune system, damage your body's ability to fight infection, rewire the brain and impact gut health.
  • It employs biosensing (a devices used to detect a substance) through electrodermal activity (EDA). This process measures changes in conductivity produced in the skin by the sweat glands.
  • Cortisol helps regulate sleep cycles, blood pressure and blood sugar levels, but those with higher levels risk developing mental and physical health problems.
  • shawndab on 22 Sep 22
     
    These new biometric devices will help consumers monitor their cortisol levels and reduce their stress. They are called "awareables" because you can not tell the time with them but you can become more aware of your body's wellbeing. The interchangeable faces look like gemstones and would be great retail for a hotel spa.
anonymous

Hotels and Resorts Ramp Up Sustainability Efforts - The New York Times - 0 views

www.nytimes.com/...sustainability-ecotourism.html

hotels resorts sustainability Hospitality Green

shared by anonymous on 07 Sep 19 - No Cached
  • Hotels and resorts have started to act by ramping up efforts to reduce or eliminate completely their resource and energy consumption.
  • “Sustainability is more than energy conservation or recycling; it is about sustaining communities for the tourism product.”
  • While Marriott International and other large chains have promised to eliminate items that never fully decompose, like plastic straws, there is still a lot more work to be done.
  • ...7 more annotations...
  • The 114-room Conrad Bora Bora Nui resort in French Polynesia has developed 17 different underwater coral structures around its resort with the mindset to regenerate them. This is done using a “Biorock” technique (passing a low-voltage current through electrodes in the water) developed by the marine biologist Denis Schneider. The process is currently considered among the best ways to fight coral mortality.
  • With assistance of the tour leader, they help transplant the coral to the sea bottom to ensure it is able to continue its growth.
  • The resort also designed open-air rooms to allow natural breezes to cool the areas, eliminating the need for air-conditioning.
  • Solmar Hotels and Resorts in Cabo San Lucas, Mexico, heats water (including in its pools) using photo-thermal panels.
  • this energy savings translates into fewer emissions into the atmosphere (or the equivalent of pulling 198 gasoline-run cars out of circulation).
  • The Spectator Hotel in Charleston, S.C., recently established a food waste diversion program where half-eaten food items such as fruit and pastries are put into a digester that turns them into reusable water.
  • The Palms Hotel & Spa in Miami Beach organizes three-hour-long beach cleanups every three months.
  • ayenkiah on 07 Sep 19
     
    Sustainability has been a primary focus for many hotel companies around the world. There are many initiatives that are being created other than your everyday recycling. Fairmont Mayakoba has implemented a tour in which guest can assist in the transplant of coral to help their growth. Hosteling International USA has also become the first of it's kind to develop a system that monitors shower to last at most seven minutes in it effort to conserve water. These are just some of the many ideas that are taking into effect to further progress sustainability within hotel operations.
  • anonymous on 08 Sep 19
     
    As guests are getting more environmentally friendly, being sustainable is an important aspect of hotel operations. Before they book a hotel, a lot of guests will look for or read about the hotel's social responsibility program. Hence, going green would bring in more revenue by attracting more guests.
  • anonymous on 21 May 20
     
    This article explains several ways that hotels and resorts are helping in the fight for sustainability. Some resorts have completely eliminated the use of air conditioning and other ways to get energy for running electricity. For example, the Jade Mountain resort in St. Lucia has designed all their rooms to be open-air rooms which allows for breezes to come through the rooms and ultimately cool down the rooms. This, in turn, eliminates the need for air-conditioning all together. Some hotels are even offering classes on how to live a more sustainable and eco-friendly lifestyle. Hotels and resorts have worked towards saving coral reefs, energy and water conservation, preserving food and re-purposing waste, and creating eco-minded communities.
tashaemunnings

Maestro Cloud PMS Solves Card-Not-Present Concerns with b4checkin's TransForm Integrati... - 0 views

www.hospitalitynet.org/...4112181.html

shared by tashaemunnings on 01 Sep 22 - No Cached
amdelgad liked it
  • The joint solution will help hotels fight chargebacks and fraud by ensuring that no one – aside from the cardholder – can see a person’s full credit-card information
  • Through this integration partnership, TransForm has a direct connection to Maestro PMS, ensuring all payment data will be automatically posted into the appropriate ledger to align with the correct guest folio, group master, or other account in real time.
  • When hotels implement best practices and leverage PCI compliant solutions to protect payment card data, it will have a positive impact on the bottom line.”
  • tashaemunnings on 01 Sep 22
     
    Maestro and b4checkin are coming together to make paying for hotel stays easier, especially when booked online using CNP transactions Their payment platform TransForm is helping to fight fraud and chargebacks while also better protecting guests' card information.
Catherine Gibson

New 'Dexter' malware strikes point-of-sale systems | Security & Privacy - CNET News - 0 views

news.cnet.com/...-strikes-point-of-sale-systems

hospitality malware strikes systems

shared by Catherine Gibson on 27 Feb 13 - No Cached
  • Rather than targeting thousands of individual machines through traditional Trojans or phishing emails, the custom-made malware targets specific POS systems. The malware injects itself into the file iexplore.exe in Windows servers before hijacking process lists, stays active through rewriting in the registry key, and then scrapes sensitive credit card data from the server -- before transferring it through a remote command and control (C&C) system.
  • Rather than targeting thousands of individual machines through traditional Trojans or phishing emails, the custom-made malware targets specific POS systems. The malware injects itself into the file iexplore.exe in Windows servers before hijacking process lists, stays active through rewriting in the registry key, and then scrapes sensitive credit card data from the server -- before transferring it through a remote command and control (C&C) system.
  • Catherine Gibson on 27 Feb 13
     
    This article is about a new and advanced malware called Dexter that is targeting POS systems. The article reports that 30% of the infections are in the US (world wide). When the virus attacts the POS it steals credit card information that can be used to make duplicate credit cards to be used. There is software to help fight off the virus however people have never seen this kind of virus because of the power it was to attack the system, so this is something to be on the look out for.
Marcus Baez

FBI on Predictive Policing - 0 views

www.fbi.gov/...ing-technology-to-reduce-crime

predictive policing santa Barbara police FBI

shared by Marcus Baez on 01 Jun 13 - No Cached
  • Marcus Baez on 01 Jun 13
     
    This article talks about how the Santa Barbara Police Department uses Predictive Policing to help fight crime. Professor Cilli mentioned this in class the other day and it really caught my attention. It blew my mind how technology is so advanced that things like this can happen for the better of our country, and our citizens!  What the article talks about is how the Santa Barbara PD needed to make some budget cuts, and could not afford to hire more officers, so they decided a non traditional approach to fight crime, and that was the use of technology to predict crime in certain areas, this is known as Predictive Policing. What happens with this is basically old crimes are inputted into a database with all the details and information, and this piece of technology predicts when and where the next crimes similar to the older ones will happen again. This is all based on previous historical patterns of course, and the predictions obviously have their faults.
Yi Sun

Conventional wisdom that fails for IT - 0 views

www.peterkretzman.com/...ional-wisdom-that-fails-for-it

hospitality technology marketing convention

shared by Yi Sun on 14 Apr 12 - No Cached
  • Conventional wisdom that fails for IT
  • I’ve done several posts featuring what I call “Peterisms”, which are basically aphorisms I’ve adopted that encapsulate hard-earned IT lessons. Let’s turn it around this time, and talk about two sayings that sound equally folksy-sensible, and that I hear again and again, but which I feel are actually dangerous to apply to information technology work. And, of course, I’ll discuss why that’s so.
  • As with so many things, that situation represented a management failure too. It reflected a willingness, whether explicit or implicit, to live on borrowed time, hoping to stave off as long as possible the certain-to-come outage that would then take much longer to resolve.  It showed a willingness to tolerate unnecessary inefficiency and risk. It embodied an ongoing refusal to insist on (and prioritize) the necessary hard work to keep the clutter out of the equation.
  • ...3 more annotations...
  • For information technology, the usefulness of insisting on the primacy of the individual, as an approach to making key decisions on systems-in-the-large, actually runs counter to my practical experience of what works.  An individual operating in a vacuum, even if extremely brilliant, informed, and motivated, tends to have occasional or frequent biases, tunnel vision, and pride of ownership. He misses errors and issues that the scrutiny of multiple eyeballs, not to mention the careful discussion of pros and cons, can easily catch.
  • The people who toss off this old chestnut also often smile triumphantly as if it were both unanswerable and as if they themselves had just invented the clever saying. The aphorism embodies a belief that only a single individual, making all the decisions, can do an effective design.  Note that aside from its humor, the saying doesn’t even make logical sense: a thoroughbred wouldn’t last long in the desert, while a camel is of course a highly optimized creature for its environment.  In addition, people generally apply the aphorism widely, refusing to acknowledge the usefulness of group involvement altogether, in anything. They trot out extreme examples where consensus-gathering has paralyzed action.
  • An example of the usefulness of committees is the Project Portfolio Management (PPM) process I’ve described frequently here on this blog.  Having a sole individual, even the CEO, decide on project inclusion simply isn’t viable over the long run in many corporate cultures–it creates classic problems of lack of buy-in and participation, for example. On the other hand, instituting a suitably chartered and well-facilitated steering committee, composed of senior individuals from the major business areas of the company, forces everyone to put on their “big company hat” as they consider priorities, rather than doggedly insisting on their own department’s parochial perspective. When that’s done well, everyone moves forward with a common understanding and solid commitment, one that’s much less likely when there’s an on-high fiat from a single person.
  • Yi Sun on 14 Apr 12
     
    I know of very few aphorisms that tend to be repeated as smugly as this one, particularly by scared people. The implication is that action is generally to be avoided, that the status quo is probably just fine, and that one should wait for a true crisis before intervening. And, of course, that it's your fault if you've ignored this sage advice and intervened anyway. It's ironic, then, how IT departments themselves end up complaining endlessly about how they're always in fire-fighting mode. This prevailing attitude evolves among (and is a telling symptom of) burned-out sysadmins and developers, especially those who are stuck maintaining systems they didn't themselves write or engineer. It can be equally summed up as a "don't touch it, don't breathe on it" kind of superstition. Or, perhaps, it's akin to the proud but defensive statement that "we've always done it that way."
Xu Wang

Americans Want to Fly Wireless - 2 views

www.hospitality-industry.com/...americans_want_to_fly_wireless

shared by Xu Wang on 08 Sep 12 - Cached
  • Americans don’t want to unplug from their portable communication devices when flying.
  • 80 percent of respondents want the option to connect to the Internet during their flight.  An additional 66 percent would like to be allowed to talk on their cell phone. 
  • This is good news for airlines that already offer wireless services to their passengers.  However,
  • ...5 more annotations...
  • Americans are reticent to pay for Wi-Fi,
  • In addition, while flyers would also like the option to use mobile phones mid-flight,
  • 55 percent of respondents were concerned that such usage could put the safety of their plane at risk. 
  • “Not only do American travelers want to stay ‘plugged in’ during their flights, but there is also a much higher tolerance for in-flight mobile phone use than we expected,”
  • “It is good to see that the FAA is looking at ways to satisfy this demand through possible new allowances.” 
  • Xu Wang on 08 Sep 12
     
    Wireless networking is a important application of computer networks. And this news is very interesting. Because with my own experiences during traveling, I found out that a lot of passengers do not want to turn-off their phones during their flying time, some may choose to turn to the fight mode. And when I took Qatar airline, I found out that they install the wireless services for people to send message or make phone calls. That was the first time I experience this kind of service, I was very excited but calmed down when I saw the expensive fees I need to pay if I want to use. So I think it is time for FAA to look ways which can satisfy travelers' demand through possible new allowances.
  • Nelson Placa on 09 Sep 12
     
    I am one of those Americans that have a hard time disconnecting from technology when boarding an aircraft. I usually fly American Airlines and a majority of their airplane offer Wi-Fi available for purchase, I don't mind paying $12.95 so that I can stay entertain, I can't wait to hear the chime at 10,000 feet followed with the message from the flight crew telling me that "it is now safe to use electronic devices." On May 16th, 2012, Virgin Atlantic announced that passengers would be able use cell phones onboard the airplane utilizing VoIP. Can you imagine this technology aboard a plane from Los Angeles to New York? http://www.tomshardware.com/news/Virgin-Atlantic-Cell-Phones-Planes-In-Flight-Cost,15642.html
anonymous

Deploying WiFi in the Hospitality Industry including Hotels, Condos and Apartments - 0 views

keenansystems.com/n_the_Hospitality_Industry.htm

shared by anonymous on 06 Sep 12 - No Cached
  • a high powered business class Wi-Fi solution. The EnGenius ECB350 and EnGenius EAP350 are 800mW 11n access points with gigabit ethernet. The coverage is 3-times greater than consumer wireless routers and more powerful than the 100mW enterprise class access points from Cisco Systems. The units are feature rich and includes multiple SSID, VLAN tagging, SNMP and Power Over Ethernet for flexible deployment.  They also support the free EnGenius EZ controller software for management and monitoring.  There is also an outdoor version, EnGenius ENH210 EXT which can extend the wireless network outdoors or be used to bridge remote buildings. 
  • Environment is always a factor when discussing wireless connectively. The hotel’s construction, size and location are some contributing factors, which will determine the wireless coverage for each hotel. These factors determine how radio frequencies travel through and around obstacles which will vary for every hotel installation.
  • Concrete walls with metal rebar pose the biggest problems for WiFi coverage so positioning the access points in a central hallway is usually best.
  • anonymous on 06 Sep 12
     
    this article show us a new technology of WIFI system in hotel. most of the hotel WIFI system are crowd and costly. however this system with some method to make the system efficiency and cheap. and most importantly, it can extend the wireless network outdoors or be used to bridge remote buildings. In my opinion. even this kind of system mayby little completed to set up, but it will bring a perfect WIFI effect. Nowadays, more and more people focus on the WIFI effect when they live in the hotel. If this system can give a deep impact to customers, it will be the advantage to fight with other hotels. with the internet development in our life, a good WIFI can make our study, work, and relax easier. so, for hotels, a good condition of WIFI system is a strong weapon. if with the system been extended, it also a good news for our guests. it is a kind of win-win choice.
Dalton Draper

Integrating e-commerce into a hotel's overall business strategy - 0 views

www.hospitalitynet.org/...4052549.html

integrating hotel business strategy interview

shared by Dalton Draper on 12 Sep 12 - No Cached
  • commerce should be a compliment to every part of a hotel's operations. All staff members need to be briefed on the advantages of taking a collaborative approach to e-commerce
  • needs to understand the correlation of stellar customer service on online guest reviews and the ability of a hotel to sell its products online.
  • sales departments
  • ...16 more annotations...
  • understand the advantages of using e-distribution channels to aid travel agents and offline sales and get involved in the process
  • But hotels are trying to use e-marketing more effectively as well as focusing on social media outlets to lure prospective customers to their direct channels
  • At the end of the day, the channels that provide the most conducive environments to consumers (i.e. price, ease of use, accessibility) will win the business.
  • What do you think is the most critical aspect of integrating e-commerce into a hotel's overall business strategy?
  • Maximising direct business is most critical as it is the most profitable strategy for a hotel.
  • Ratings and reviews are a trend that is becoming more and more important. I've read that nearly 50% of consumers won't choose a hotel until they read a review. Hotels and brands need to consider this.
  • Earlier this year, an e-commerce professional mentioned that customers do not like pre-made packages, they love to package themselves by cherry picking on different sites.
  • The packaging site of tomorrow could just be a travel shopping cart that lets you add different components from different sites then price it for you when you are ready and even finding the lowest price and you are ready to book.
  • Price and quality are now more transparent than ever and sites that are more transparent will enjoy more conversions
  • Online travel shopping is still in its infancy. What we need to do is facilitate what consumers really want.
  • As an industry, we are not very sophisticated regarding our need for and requirement of intermediaries. In dire times, we are very aggressive with them
  • we must understand the true cost of bookings through each channel.
  • We need to understand when we need them and when we don't so we can minimise cannibalisation.
  • We need balance. There should be a partnership. It's unfortunate that intermediaries feel they need to cannibalise. Margin and share of business needs to be fair for both entities.
  • Which according to you is going to be biggest development in the travel distribution space this year?
  • Mobile. There has been quite a bit of traction, and we have plans of our own for this space.
  • Dalton Draper on 12 Sep 12
     
    This interview talks to Gareth Gaston, senior VP of Global E-comerse in the Wyndham Hotel Group, about recent trends in E-comerse.He believes that E-comerse should be apart of every department in the hotel, Front Office, Sales, Marketing, and the departments should help the Online Travel Agencies to draw more guest. Mr. Gaston believes that hotels need to start to create a partnership with online travel agencys(OTA) and begin to create a better system for price consolidations online rather than fight them at every turn for overbooking or under-pricing.
chunxia gao

More foreign brands use China's Taobao for e-commerce | IT News - 1 views

www.itnews.com/...s-use-chinas-taobao-e-commerce

B2C e-commerce e-business online-sale

shared by chunxia gao on 27 Jan 12 - No Cached
  • We are launching on Taobao to expand our reach to Chinese consumers given Taobao is the most trafficked e-commerce site in China,"
  • "(Taobao) allows us to reach millions of consumers in a very direct way, many of whom we could have difficulty reaching through brick-and-mortar storefronts,
  • Taobao, which started as a consumer-to-consumer platform, rose to the top of the China's online retail market after beating out e-commerce rivals like eBay in the country.
  • chunxia gao on 27 Jan 12
     
    This article showed more foreign brands like Adidas and Gap are expanding their reach into China's market by tapping the user base of the country's largest online retailer Taobao.com for e-commerce. A majority of domestic and well-known international brands have set up their own online stores on Taobao Mall for brand expanding and sales. Presence on Taobao Mall is complementary to their own e-commerce site, which is doing well, along with their stores. Through Taobao, international brands can reach millions of customers in a very direct way and Chinese customers are increasingly turning to the internet to do their shopping. But there are challenges with opportunities. They have to fight with counterfeit goods. Counterfeit goods are low price in Chinese e-commerce market. Taobao also launched actions to penalize selling counterfeit goods. In a word, e-commerce in China is not mature, it has a long way to be improved.
angelamenoher

New Age CCTV Systems, Now With Brains - The Shout, Hotel News, Liquor News, Bar Club ... - 0 views

www.theshout.com.au/...NOQOWSMVUS.html

cctv systems pos bar hotel liquor club

shared by angelamenoher on 27 Feb 12 - No Cached
  • angelamenoher on 27 Feb 12
     
    Security and POS wrapped up in one tight little bow. Vectron has came out with a new cctv system that integrates to the hotel or bars POS system. Now the security system time stamps all images linked up to transactions. GM's can set up alerts to be sent to their mobiles or emails. Why is this important? Incidents like employee theft, fraudulent credit card use, guest intoxication, credit card disputes and underage service can all be tracked, imaged and time stamped to serve as evidence. This can help in insurance claims, police reports, reporting credit card fraud or dismissal of employees. There are many times where customers dispute there bills after they have received services in Miami and linking the POS to the security system would be a tool in fighting for payments deserved. Too bad this is a Australian Device and not in America.
hannahamorton

Marriott Breach Exposes Far More Than Just Data - 0 views

www.forbes.com/...xposes-far-more-than-just-data

data breach cybersecurity hotel

shared by hannahamorton on 14 Feb 19 - No Cached
  • for about 327 million victims, compromised data may include names, addresses and passport numbers
  • "they should have been able to isolate hackers back in 2015."
  • Currently many companies opt for inadequate data security because it's cheaper than the consequences of a data breach,"
  • ...5 more annotations...
  •  "The Consumer Privacy Act fixes that and would hold companies accountable."
  • The CCPA — which gives Californians the right to know what personal information is collected about them, whether and to whom it is sold or disclosed, as well as the power to prevent such sales — takes effect in 2020 and, while it may sound like reasonable legislation, has already faced a grueling uphill battle.
  • Fancy Bear, which has been tied to Moscow's military intelligence service GRU, was found to be using the leaked NSA hacking tool Eternal Blue to hack victims via their hotel WiFi connections.
  • This is much more than a consumer data breach. When you think of this from an intelligence gathering standpoint, it is illuminating the patterns of life of global political and business leaders, including who they traveled with, when and where. That is incredibly efficient reconnaissance gathering and elevates this breach to a national security problem.”
  • Hotels are easy targets, constituting 92% of all point-of-sale intrusions in 2017, and hotel mergers are only expected to accelerate.
  • hannahamorton on 14 Feb 19
     
    Marriott's data breach in 2018 exposed the information of over 500,000 guests including names, addresses, and passport numbers - leading to a class-action lawsuit and falling share values. The California Consumer Privacy Act, taking effect in 2020, gives Californians the right to know what information is collected about them and where this information goes. Amazon, Facebook, Google, Microsoft, Twitter, Uber, AT&T and Verizon are lobbying against the CCPA, but data-security regulations are being enacted regardless to protect customers against these breaches.
anonymous

How to Fight Food Fraud in the Restaurant Industry | US Foods - 0 views

www.usfoods.com/...n-the-restaurant-industry.html

shared by anonymous on 25 Apr 20 - No Cached
  • Developing relationships with all suppliers, from national food distributors, such as US Foods, to purveyors of specialty foods, provides opportunities to ask questions directly and increases the likelihood the purchases will meet expectations
  • A 2017 UCLA report found that 47% of sushi served in area restaurants was mislabeled.
  • Avoid foods most frequently associated with fraudulent claims or limit the ones that come with safeguards to arrive at a better price point
  • ...2 more annotations...
  • Instinct is essential for recognizing red flags in labeling and price.
  • he U.S. Food and Drug Administration defines food fraud as “the fraudulent, intentional substitution or addition of a substance in a product for the purpose of increasing the apparent value of the product or reducing the cost of its production.”
  • anonymous on 25 Apr 20
     
    This article goes over what food fraud is. What kinds of fraud can take place.It as well tells you how you can protect yourself against fraud in the restaurant industry.
kdibe001

Predicting the Future of Computer Networks and the Internet - 0 views

www.lifewire.com/-of-computer-networking-818269

Technology Hospitality hotel tech network

shared by kdibe001 on 21 May 17 - No Cached
  • Broadband routers and other home gateways become obsolete: As people end up owning hundreds of wearable and mobile devices that need to communicate both inside in the home and away, installing fixed routers inside a home to manage traffic will no longer make sense: Devices will all communicate with each other and the Internet directly.
  • kdibe001 on 21 May 17
     
    This article predicts the future of networking and the internet, which is a challenging thing to do, considering how complex this technology is. Among some things predicted are that web site address space will eventually run out and the domain names will crash as human recognition will be able to navigate through web pages. The most interesting thing I found is that broadband routers will soon disappear due to multiple internet capable devices will be able to solely communicate with each other, meaning our phones, watches, and computers will all be connected without a router. It also goes deeper into the possibility of a future without an internet network. It's hard to predict that we will also be able to fight against cyber attacks and spam and keep our internet at use. Imagine a future with no internet! What will be the next big thing then?
emmajeenie

How the Global Distribution Systems Are Fighting for Change - Skift - 0 views

skift.com/...ystems-are-fighting-for-change

shared by emmajeenie on 25 May 21 - No Cached
    • emmajeenie
      emmajeenie on 25 May 21
       
      The global distribution systems are finally moving away from the antiquated legacy systems that frustrate travel providers. Will their new cloud-based systems usher in a new era for corporate travel, or help maintain the status quo?
anonymous

11 Tips to Improve Your Restaurant's Cyber Security in the COVID-19 Era | FSR magazine - 0 views

www.fsrmagazine.com/...ts-cyber-security-covid-19-era

cyber security restaurants hackers scams protection risk analysis

shared by anonymous on 27 Sep 20 - No Cached
  • wealth of client data on tap from places with lax security
  • unknowingly serve credit card data to hackers. Due to the volume of credit card transactions and CRM data available, restaurants need to take cybersecurity seriously before a criminal gets wind of the vulnerability
  • A hacker only needs to gain access to a restaurant's POS system and install malware to steal customer credit card details.
  • ...20 more annotations...
  • Take Chipotle, for example. The company got devalued by about $400 million after they suffered a data breach.
    • anonymous
      anonymous on 27 Sep 20
       
      Major consequences for restaurants if discovered as the link
  • because most go belly up six months after an attack.
  • Unprotected WiFi
  • Criminals pretend to be from the U.S. government and inform targets their COVID-19 stimulus check is ready, but they would need to verify the details of the recipient first before they can send it.
    • anonymous
      anonymous on 27 Sep 20
       
      Low level scammer
  • CRM software data, which may include names, addresses, and even birthdays. One of the most common ways to achieve this sort of attack is via malware (malicious software). Hackers find a vulnerable backdoor to a restaurant's network to install malware on the POS system. Malicious code then records every transaction and every detail, sending it back to the criminal's server over the internet.
  • GrubHub drivers scam both the restaurants and the customers by marking the deliveries as complete and pocketing the tip money, without bothering even to pick up the order from the establishment.
    • anonymous
      anonymous on 27 Sep 20
       
      AHHHH
  • Businesses are scrambling to find suppliers amidst the chaos, and criminals have been taking advantage of the confusion
  • Scammers are posing as representatives from the World Health Organization (WHO), the Center for Disease Control (CDC), and other public health agencies
  • social engineering on the restaurant staff to pull off phishing attacks.
  • PCI compliant.
  • conduct a risk analysis
  • hiring a security expert either full time or as a consultan
  • Secure your network and always change the free WiFi access point's password with a strong one every day.
  • latest operating system updates
  • Force multi-factor authentication
  • strong passwords
  • Ensure sensitive data encryption
  • web-filter to secure your WiFi network
  • Install a robust security software program on all computers and devices to block, detect, and clean malware.
  • Conduct regular cybersecurity training
  • anonymous on 27 Sep 20
     
    Restaurants have always been an easy target for cyber security hackers, in particular, hackers who are looking for credit card and ID information. Restaurants provide hackers with a "wealth of client data" due to the high "volume of credit card transactions and CRM data available." Once given access, a hacker could simple install malware and duplicate all customer information. Already facing critical financial issues during Covid 19, restaurants large and small need to take a stronger presence in the protection of their data. If discovered to be the start of a breach, customers will tend to avoid that business. "Chipotle, for example...got devalued by about $400 million after they suffered a breach," and many small restaurants "go belly up six months after an attack." Below is a summary of the types of attachs restaurants face: 1. Unprotected Wifi 2. Social engineering and phishing attacks. This is actually the one that stood out to me the most because of how sophisticated these attacks can be. It is a reminder that we are all at risk, both the technologically challenged and gifted. 3. Malware 4. Covid 19 Scams 5. Grub hub scams 6. Supply chain scams *A particular issue for restaurants and commercial businesses right now as companies scramble to find new vendors who can supply them with the products they require. 7. Public Health scams 8. Government Stimulus scams 9. Technical support scams How can we fight against these? Here are the recommendations: 1. PCI compliance 2. Hire and IT security professional to conduct a risk analysis and if possible, keep on as a consultant or full time 3. Keep a secure network and change free passwords daily 4. Use the latest operating systems, force multi-factor authentication, strong passwords, and use encryption services for data storage and transfers 5. Install and use robust web-filters and security software programs 6. Maybe most important!!! Train your employees. 5.
jalipman

Sun, Sand and Cyber: Does the Hospitality Industry Need to Invest in Cybersecurity Now?... - 0 views

www.infosecurity-magazine.com/...hospitality-invest-now

shared by jalipman on 19 Jul 20 - No Cached
  • To ensure businesses are in the best possible position to compete during and long after the Coronavirus pandemic is over, both customers and employees need to be educated on the security measures on offer to feel comforted in this brave new business climate. 
  • For businesses to feel empowered against today’s many challenges, a consistent approach to risk management is absolutely crucial. A CISO with the authority to carry out real change and impart strong governance across the business would be hugely valuable.
    • jalipman
      jalipman on 19 Jul 20
       
      An entity to regulate and update cyber security in order to keep all information safe would be very helpful. But it could be argued that an organization that has access to all systems could pose a larger risk to cyber security than it would negate.
  • These burdens come into sharper focus when you consider the digital environment in which hotels are operating. Individual hotels are often connected to the organization’s national or international network, meaning only one hotel has to be breached before the entire company is at risk of hemorrhaging huge volumes of its data.
    • jalipman
      jalipman on 19 Jul 20
       
      This is a good example of why every hotel needs to be constantly updating and on alert for cyber attacks because if one hotel server is compromised the entire national system is at risk.
  • ...9 more annotations...
  • Most crucially, a cybersecurity strategy must include a solid plan for Business Continuity and Disaster Recovery in order to prepare for any worst-case scenarios. In the era of COVID-19, incidents of the worst kind are fast emerging and businesses deserve a fighting chance to succeed.
  • The root of this cyber crisis lies in the way hotels are hampered by disparate legacy systems and out-of-date software where breaches are rife for the taking, particularly on hotels’ Point of Sale (POS) systems and other external vendors. Adding to this, hotels often outsource their customer IT connectivity but unfortunately forget to consistently monitor and audit suppliers’ security measures. 
  • Today, the systems used for various functions in a hotel’s back and front operations are manned by employees who are not yet well-equipped to pick up on and counter large-scale cyber-attacks until it’s too late.
    • jalipman
      jalipman on 19 Jul 20
       
      Simply put, hotels are not focusing enough on these attacks and their security systems are made primarily to identify and ongoing attack rather than preemptively stop them.
  • Mobile phones, tables and laptops connected to open networks become a hunting ground for hackers to harvest banking details through card payments. 
    • jalipman
      jalipman on 19 Jul 20
       
      Not only is personal information stored but guests use these open networks for many different things allow hackers a direct link to the guests devices as well.
  • Worth billions of pounds, the hospitality industry is a perfect victim for cyber-criminals. Its make-up of luxury resorts and hotels alongside huge volumes of high net-worth individuals has fast become prey for hacker
  • While financial services and the public sector have been forced to endure an endless stream of cybercrime, the hospitality industry has also become a prime contender for hackers in the wake of its rich data-base. 
    • jalipman
      jalipman on 19 Jul 20
       
      The constant influx of new information makes hospitality company databases prime targets for hackers.
  • No matter the size of the business, inefficient cyber support diverts crucial time from business activities and relationships with customers.
    • jalipman
      jalipman on 19 Jul 20
       
      Not allocating for proper cybersecurity not only puts you at risk but takes away from time you spend on business when you are dealing with potential or ongoing threats that would have been better addressed by a proper cyber security system.
  • With global business fighting relentlessly to survive against the chaotic threat of the Coronavirus, all industries are exposed to criminal cyber-threats, and so the security of highly sensitive data must be handled appropriately.
    • jalipman
      jalipman on 19 Jul 20
       
      In unprecedented times like we are currently going through things like cybersecurity will be put on the back burner in order to deal with issues at hand but this can create environments for cyber attacks.
  • British Airways and Marriott International are two major hospitality companies to be victims of high-profile breaches in recent memory. They serve as a stark reminder of the heavy costs faced when the safety of customers’ data is compromised. 
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