The Lost Tree Club of North Palm Beach, FL chose ClubPay for payroll and HR management solutions. ClubPay will help processing payroll, printing checks, accurately managing deduction, ensuring compliance with payroll policies and filling payroll taxes so that HR staff can focus on more centric activities. 

Silver Reef Casino in Ferndale, Washington implemented a web based program called Bigfoot computerized maintenance system (CMMS) to solve the challenges such as the lack of a system for managing, tracking and analyzing repairs over time. Now, the casino has a preventive maintenance program in place so they can notice for everything from the glass washers at the bar, dishwashers in the kitchen, to the rolling press ironers because they are all in the PM scheduler. Also, the CMMS provides valuable information after repairs are made to equipment or other system. Another advantage of a CMMS system is that the managers can easily find information, such as the model and serial number of a piece of equipment, without having to sort through spreadsheets or repair manuals. Therefore, the maintenance team can quickly address customer complaints, and maintain the customer experience. Bigfoot PMs for industrial equipment prevent costly repairs and disruption of guest service. 

With the mobile marketing technology, hospitality companies focus on finding innovative ways to personalize communication with customers, and the one of solutions is LOCATION. Geofences, or virtual perimeters placed around physical locations, unlock the knowledge to consumers' physical whereabouts. Upon geofence entry or exit, hotels can send promotional, informational push notifications to app-holding customers. By offering personalized, contextually sensitive content, brands will increase buyer motivation and encourage customer loyalty.

In the event booking business, timing is crucial. The problem the today's event teams face is in managing the volume of inquiries, and responding promptly so that the planner doesn't choose another venue. According to the article, to safeguard against losing business, a solution for the Heartland Brewery company was implementing New York-based Imbookn.com which is an online database to give their potential customers immediate result. Party planners can use the online tool to search and book event venues at no cost. Heartland now has not only more dynamic data, showing a venue's most accurate availability, prices and package offers but also increased revenue and higher guest satisfaction

Motel 6 deployed the Crossbeam X-Series security platform to ensure traveler security during the online reservations process without slowing the network or negatively affecting the user experience. The Crossbeam X-Series platform runs third-party, best-in-class firewall software to deliver high-performance, highly scalable protection for its e-commerce traffic. As the risk reduction strategy of Motel 6 is to use the best products on the market for all security applications, Motel 6 is expecting greater long-term benefits with Crossbeam.

Guests on 35 Royal Caribbean Cruise ships will now have an enhanced technology experience thanks to integrated and automated IT management solutions from CA Technologies. The goal of the new solutions is to give Royal Caribbean a competitive advantage through enhanced services for its guests. Now that Royal Caribbean can manage an increasingly complex IT environment with as few resources as possible, they may seek out new technologies to improve their guests' experience. The cruise ship line is using a variety of solutions from CA, including application performance management, infrastructure management, automation and project and portfolio management. They play a vital role in helping Royal Caribbean Cruise management in an efficient and effective manner.

After Benchmark invested in the hospitality industry's first 'private' cloud platform to host its properties' systems and data three years ago, the company has expanded to more than 38 properties. All Benchmark systems and property data are centrally hosted at the data center, and Profitvue handles accounting for Benchmark's conference centers, resorts, and condos. The Profitvue enterprise accounting system is flexible so reports can be built that compare metrics from similar properties. PCI compliance was another advantage of Benchmark moving data to the cloud.

According to the article, two Romanian nationals have plead guilty for participating in an international, multimillion-dollar scheme to remotely hack into and steal payment card data from hundreds of U.S. merchants' computers, including a great number of Subway restaurants. The reality is that anyone with an Internet connection can search for, identify and target remote applications that businesses rely on. This case is a warning to operators utilizing POS systems to shore up their security by taking steps to make their accounts more difficult to breach and therefore less attractive hackers.

This article introduces the next generation PMS systems: 1. Mobility is about taking customer transaction and activity away from a counter or a tethered device. 2. PMS will be integrated with social site's information and capabilities because online/social branding and interaction will be a requirement to compete. For example, PMS will enable hotels to stay on top of ratings and respond guest comments on sites such as Facebook, Twitter, TripAdvisor, Yelp and more. 3. Integrated data- PMS systems will have to adapt to allow the guest to specify their preferences and requirements while the PMS tracks spending patterns to match guests' preferences and choices.   4. PMS providers are focusing more on creating products that can transcend to the global market place by adding mapping tools that display locations of goods, inventories, assets, and supply chain networks as well as currency and time conversion. 5. PMS providers will focus on expanding and improving their cloud-based technology by increasing security, reducing of costs of system adoption, and interoperability with all hotel departments. 6. Personalizing the PMS- There isn't one size fits all. With all of the functions that modern property management systems are expected to perform, further customization is always a desire for hotels.  

This article suggests EC fans technology as one of ways to save energy in hotel rooms. The room temperature can be set and EC fans can modulate gently, instead of the occupant having to blast the room with warm then cold air. EC fans are not only less noisy, but they provide better room conditions for guests too. And I'm sure that there are more various systems available for green hotels besides EC fan. Technology is being a huge help to save energy cost. Therefore, I think that adopting a proper technology will be a crucial decision when the hotels are going green. 

Coastal Hotel Group implemented the IDeaS Revenue Management System (RMS) to maintain speed and accuracy across revenue strategies. The new system allows the director of revenue management more time for analyzing trends and making more strategic revenue decisions because the revenue management process is simplified and expedited, providing market information quickly and easily. Although the system doesn't replace human insight, its complex algorithms and ability to pull data multiple times a day provides Coastal Hotel Group with a clear vision of hotel data, making it easier to book the right guest at the right time for the right rate. In addition, the IDeaS RMS automatically uploads rate shopping reports from vendors and uses competitors' data to create the best available rate decisions. In today's fast-paced, interconnected business environment, the new automated revenue management system can provide a quick and intelligent reaction to various market conditions in order to capitalize on consumer behavior. That can be a strong competitive edge of the Coastal Hotel Group properties. 

Today's travelers expect a strong network security. The challenge is that many hotels lack the IT resources because of budget. As a result, IT functions are limited to making sure security patches are up to date and services are running rather than proactively identifying security threats and preventing. This article introduces cloud-based security system as a solution. With the network security system, IT headquarters can monitor and manage the entire network. Also, hotels can save the cost for on-site IT resources and security appliances. It was interesting that cloud-based security is a solution for network security when there are many opinions that cloud computing is not safe. 

The owners of a Culver's franchise decided to install a digital signage to provide more menu information quickly because the menu board couldn't communicate enough with customers for a short time to select menu in the fast food restaurant. The challenge was how the small business owners and franchisee would handle their budget for the investment and added cost.  The problem was solved by selecting EzSign TV from LG Electronics which displays branded messaging and shows broadcast television or input content at the same time. Furthermore, the software offers a choice of more than 50 templates that can be customized with images and text. Therefore, the business can highlight the items with pictures and deliver their daily specials more efficiently.  Installation is easy, and daily specials menus can be replaced by simply clicking. The digital signage looks cleaner than old fashioned menu board, and saves more time to change menus. By implementing a system that requires limited attention from staff, Culver's can focus on customer service and deliver value. That was a good decision adopting a new technology fits in the quick service restaurants.