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When first responders arrive on a fire scene, they face the unknown. From outside the structure, it is often difficult to predict the situation inside. Because this uncertainty impacts decisions about where to concentrate resources and how to approach and enter the scene, firefighters must prepare for a host of scenarios that can put them in harm's way. Under these circumstances, having more information can lead to a safer environment for firefighters and increase response efficiency. Technology can help responders become better informed as they approach a fire scene and increase the effectiveness of their initial entry. One way that firefighters now obtain this information is through the use of unmanned aerial vehicles (UAV), or drones. These devices extend the reach of firefighters by flying over a variety of hazardous scenes-including those with limited accessibility or excessive risk to humans-and providing valuable information to the responders below.

In the aftermath following the terrorist attacks on September 11, 2001, federal agencies and law enforcement drove home the need for increased information sharing and improved performance throughout the intelligence community. The information failures that plagued the system previous to the attacks demonstrated the consequences of division during a crisis. Had well-run fusion centers been available at the start of this century, the deadliest terrorist attack in history would have resulted in a different outcome.

In a crisis, the difference between life and death is often having knowledgeable people on the scene with quick access to accurate information. With smartphone penetration in the U.S. up to 56 percent, mobile technology is an increasingly effective pathway to these facts. Mobile applications are now making it easier to find and share essential information during emergencies.

During emergency response, the ability to access information in a timely manner can be critical for survival. Recent incidents with active shooters have underscored the importance of relaying accurate information quickly, and first responders are beginning to leverage these technologies more frequently.

Each year, public safety professionals learn more about the complexities of firefighting. Technology has advanced with that knowledge, allowing first responders to capture critical data and use it to inform future calls. Faced with budgetary and personnel shortages that hamper management of that data, however, fire departments stand to benefit from adoption of cloud-based solutions. Taking on the burden of hardware and software maintenance, Software as a Service (SaaS) greatly mitigates the technical overhead for a firehouse. Cloud computing improves performance, increases access to important information, and lowers the total cost of ownership for software. For fire departments, that efficiency translates into more effective emergency response.

As public funds continue to shrivel, state and local governments are increasingly turning to the Internet to trim technology costs and better manage information services. Cloud computing not only makes it possible to access information from anywhere at any time, but also to shed internal IT infrastructure in favor of renting software applications from remote providers. There are essentially three types of cloud computing services: Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). All three provide computer servers, data storage and communications capabilities at a central location, allowing clients to access software applications remotely. However, each is designed for a specific business need. Which type of service an organization needs comes down to two basic questions: How much internal technical expertise will be supported by the department? Is the department prepared to invest in ongoing maintenance of software? Often, government agencies benefit by freeing up these resources to address greater needs.

Police psychologist Jack Digliani has just produced the 5th Edition of his Police and Sheriff's Peer Support Team Training Manual which he has always made available for free here on CopsAlive.com. He is also recommending that police officers agencies, and other law enforcement professionals consider doing an Annual Proactive Check-In. What is a Proactive Annual Check In? The Proactive Annual Check-In (PAC) provides police officers… and other agency employees with a confidential setting within which to share information about current life circumstances. It is a proactive program designed to offer a positive exchange thoughts, ideas, and information.

Wearable tech is emerging as a potential resource for law enforcement agencies. New tools like Google Glass can be used in the field as an effective way of protecting officers by providing information and communication support, as well as documenting procedures for use in court. These innovations are not limited to law enforcement, though; firefighters also employ wearable technology. Across the nation, fire departments are investing in small cameras that can withstand high temperatures. These devices are mounted on a helmet to record exactly what a firefighter sees on a scene. Once captured, the information provides opportunities for potential gains in firefighter and fire victim safety.

When local law enforcement is able to engage residents in an exchange of information, crime-fighting is more effective. Increasingly, social media is becoming a valuable tool for police and citizens to engage each other. These networks present opportunities to gather and distribute information quickly. Many departments are not able, willing or sometimes allowed to leverage the benefits of this technology. The ones who do so successfully, however, provide a blueprint for peers to follow.

Have you ever tried to use your computer with your eyes closed? Even with a screen reader, it's incredibly challenging. The fact is, most computer applications are not designed with disabled users in mind. Trying to navigate the web using a screen reader gave me a new level of appreciation for the amount of effort Envisage Technologies, the company for which I work, has put into improving the overall 508 compliance of the Acadis® Readiness Suite. Section 508 is part of the Rehabilitation Act of 1973, which prohibits discrimination on the basis of disability in programs run by federal agencies, programs that receive federal assistance, in federal employment, and in the employment practices of federal contractors. An amendment to Section 508 requires federal agencies to make electronic and information technology accessible in order to eliminate barriers in information technology and create new opportunities for people with disabilities. The Acadis Readiness Suite is an enterprise software application designed to streamline training management for first responders and other federal, state and local government agencies. While 508 compliance is a requirement for several of our customers, Customs and Border Protection made compliance a priority for this software suite. Their intent was to perform 508 compliance checks on Acadis, and our intent was to be prepared.

Advancements in technology are drastically changing the way public safety agencies carry out their missions. Whether it is employing readiness software to keep better records or using the latest mobile devices to bring critical information to the field, officers must adapt their training and procedures-sometimes radically-to benefit from cutting-edge gadgets.

The Transportation Department's information systems are vulnerable to serious security threats due to deficiencies with its enterprise architecture, controls and vulnerability remediation.

The Transportation Department's information systems are vulnerable to serious security threats due to deficiencies with its enterprise architecture, controls and vulnerability remediation.

It's a simple concept. Police and community members come together in an informal, neutral space to discuss community issues, build relationships, and drink coffee. In over 175 cities and towns in 36 states, Coffee with a Cop has done wonders for community trust, police legitimacy and partnership building. In over 175 cities and towns in 36 states, Coffee with a Cop has done wonders for community trust, police legitimacy and partnership building."

AT&T Inc. says it will publish reports on the number of requests for customer information that it receives from law enforcement agencies, the latest move in the telecommunications industry toward fuller disclosure amid debate over government surveillance programs. The announcement Friday by the nation's largest telecom company came a day after rival Verizon Communications Inc. said it will make public the legal demands it has received. Dallas-based AT&T says it will publish a report twice a year online. The first one, covering requests received this year, will be out early next year.

The primary goal of any first responder is to come home alive. Ongoing training is essential to improve the chances of that happening. To be effective, however, training must evolve to reflect and anticipate future emergency scenarios. Threats of the past become instruction tomorrow.

New York State is offering a unique training program for law enforcement today in Utica, aimed at giving agencies resources and information to better address critical incidents, such as the death of one of their own in the line of duty or as a result of suicide. The state Division of Criminal Justice Services (DCJS) developed the TRAUMA (Trauma Resources and Unified Management Assistance) program as part of its mission to offer trainings for law enforcement agencies and officers so they can better serve their communities. DCJS Executive Deputy Commissioner Michael C. Green said: "As a former prosecutor, I have seen first-hand the toll that a line-of-duty death or devastating injury can have on a department. Men and women on the front lines of this state's fight against crime may be reluctant to share their grief or on-the-job experiences with co-workers, family, and friends, which can lead to extreme stress. The aim of this training is to provide a line of defense for those officers to help themselves, each other and their families."

The U.S. Coast Guard is gathering information from suppliers of "Non-Lethal Impact Munitions," which the Coast Guard might furnish to its maritime boarding teams in an effort to reduce the likelihood that they will need to resort to lethal force.

Free, over-the-air terrestrial television and radio broadcasting is a key element of disaster response, the International Telecommunication Union says in a draft report released in late November. The one-to-many nature of broadcasting means that so long as transmission capabilities exist, victims with access to receivers will have access to updated information. Unlike communications networks, which may fail after a disaster due to sudden and rushed demand to bandwidth or due to power loss, broadcast transmission is often robust and characterized by multiple local providers.

In March 2011 the Hawthorne, California, Police Department Community Affairs Unit hosted their first Coffee with a Cop event. Police and community members came together in an informal, neutral space to discuss community issues, build relationships, and drink coffee. Just two years later, Coffee with a Cop events are being hosted in more than 36 states across the nation.

Driven by shrinking public coffers, state and local governments face a growing number of challenges. Law enforcement organizations are particularly at risk due to legacy technologies that compound costs through implementation expenses, maintenance fees, software upgrades and hardware purchases. More and more, this hidden price is motivating law enforcement departments to try cloud computing-Software as a Service (SaaS), in particular-to bring down costs and increase flexibility. To gain those benefits, however, departments must be able to overcome new issues involving information security, data management, and protecting confidentiality.