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Driven by shrinking public coffers, state and local governments face a growing number of challenges. Law enforcement organizations are particularly at risk due to legacy technologies that compound costs through implementation expenses, maintenance fees, software upgrades and hardware purchases. More and more, this hidden price is motivating law enforcement departments to try cloud computing-Software as a Service (SaaS), in particular-to bring down costs and increase flexibility. To gain those benefits, however, departments must be able to overcome new issues involving information security, data management, and protecting confidentiality.