INteresting article on the cost of google+ and Facebook. Never realized how a slight delay in page load can cost a lot of ROMI. This is an unseen cost of social media.
Very interesting. LinkedIn is making Social CRM a lot easier for B2B Marketers. The question I have though, is whether this new LinkedIn tool is 'Social Media', or if this is more just targeted advertising in a social Media platform.
Guy
http://www.Marketing-Calculator.com
Three of the most important features of the new (1) Twitter brand pages are the expanded header image area, (2) the inclusion of a "featured Tweet" and (3) the ability to separate out a brand's @replies and @mentions.
Dollar for dollar, you are actually going to receive more branding, and more impression impact, using streamed endorsements on Facebook and Twitter, than people seeing an ad on Facbeook, because the engagement rate is so much higher,
All a part of a Crisis Response Policy in Social - what's yours look like?
1. Typo? Start typing
2. There's no easy way out... so grovel
3. Stop the buck here
4. Don't leave anyone out
5. Have the top dog sign it
6. Compensate
7. Encourage communication