Group items tagged

Global virtual teams are internationally distributed groups of people with an organizational mandate to make or implement decisions with international components and implications. They are typically assigned tasks that are strategically important and highly complex. They rarely meet in person, conducting almost all of their interaction and decision making using communications technology. Although they play an increasingly important role in multinational organizations, little systematic is known about their dynamics or effectiveness. This study built a grounded theory of global virtual team processes and performance over time. We built a template based on Adaptive Structuration Theory (DeSanctis and Poole 1994) to guide our research, and we conducted a case study, observing three global virtual teams over a period of 21 months. Data were gathered using multiple methods, and qualitative methods were used to analyze them and generate a theory of global virtual team dynamics and effectiveness. First, we propose that effective global virtual team interaction comprises a series of communication incidents, each configured by aspects of the team's structural and process elements. Effective outcomes were associated with a fit among an interaction incident's form, decision process, and complexity. Second, effective global virtual teams sequence these incidents to generate a deep rhythm of regular face-to-face incidents interspersed with less intensive, shorter incidents using various media. These two insights are discussed with respect to other literature and are elaborated upon in several propositions. Implications for research and practice are also outlined.

As the global economy emerges from the Great Recession, many organizations continue to experience its far-reaching effects, but it is not the only force at play as organizations continue to evolve. Technology, demographics, shifts in work relationships, regulatory environments, and globalization exert themselves to reshape work.  And many uncertainties remain about the future of the work that  will affect the structure and practices of the work experience.

it seems like the matrix form is alive and well in today's organizations - albeit having evolved from its early days. Why? Perhaps there is no bigger driver for the re-emergence of the matrix than organizations' increasing use of teams - virtual, project, cross-functional and global - to improve speed of delivery, customer responsiveness, cost concerns and productivity.

A bit dated study of Fraunhofer-Institute but it shows clearly where are the problems when SMEs try to globalize

Participating in social media has become a business imperative. More than 70 percent of organizations operating around the world are now active on social media. Many are finding significant benefits and unexpected risks along the way.  KPMG surveyed more than 1,800 managers and 2,000 employees at organizations in ten major markets and found that - in many cases - there remains a significant gap between expectation and reality when it comes to social media. 

Categories of different approaches that companies can use to learn

Summary: "Although groups are initially "wise," knowledge about estimates of others narrows the diversity of opinions to such an extent that it undermines the wisdom of crowd effect in three different ways. The "social influence effect" diminishes the diversity of the crowd without improvements of its collective error. The "range reduction effect" moves the position of the truth to peripheral regions of the range of estimates so that the crowd becomes less reliable in providing expertise for external observers. The "confidence effect" boosts individuals' confidence after convergence of their estimates despite lack of improved accuracy. Examples of the revealed mechanism range from misled elites to the recent global financial crisis."

It is a 100 page PDF describing scenarios for the future of work: Scenario 1: Global product creation in a networked company Scenario 2: E-professionals in ad-hoc self-organising teams Scenario 3: Coordinating distributed work of individual worker Scenario 4: Community-based collaborative workspace Scenario 5: Mobile workplaces in a collaborative business network Scenario 6: Mobile competence workers in global supply chain

A review of the literature on self-managed or self-directed work groups lends itself to the fact that more and more organizations are changing as a more competitive global society emerges. As a result, individual, team, and organizational roles are much different now than they were even twenty years ago. In order to stay competitive, organizations must allow themselves to evolve. By tapping into an ever present resource, their employees, the organization gains a wealth of expertise, enabling them to transform externally and, as a result, transforms internally to a healthier work environment. In spite of the challenges, self-managed work groups are an obvious win-win solution in our ever changing environment.

Virtual teams, although relatively new to the global business landscape, are already recognized as a boon to international organizations. Without the time, cost and hazards of travel, groups can now share information, chat, innovate and make decisions together. Creating effective virtual teams has proved to be more difficult than expected. Managers cannot simply create high-performance by assigning members and 'letting them run'. Without careful structuring, support and attention to processes, virtual teams do not achieve their potential and may not even get off the ground. Here we focus on four of the most important challenges: effective communication, relationship building, managing conflicts and leadership.

From Wikibooks - quite a good summary of challenges and solutions for virtual teams