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Curation is the act of individuals with a passion for a content area to find, contextualize, and organize information. Curators provide a consistent update regarding what's interesting, happening, and cool in their focus. Curators tend to have a unique and consistent point of view--providing a reliable context for the content that they discover and organize.

"Das Entscheidende ist, dass man sich nah fühlt, obwohl man getrennt sitzt. Das nennen wir 'virtuelle Nähe'. Wir haben im Alltag mehr Aufgaben, als das, was wir abarbeiten können. Und es ist so: Denjenigen, der mir am nächsten ist, den bediene ich, und deshalb wird aus meiner Sicht in der Virtualität der menschliche Teil noch wichtiger, sonst mach ich das nicht."

collaboration improves when the roles of individual team members are clearly defined and well understood — in fact, when individuals feel their role is bounded in ways that allow them to do a significant portion of their work independently. Without such clarity, team members are likely to waste energy negotiating roles or protecting turf, rather than focusing on the task.

The future is already here for the mainstream global economy, built on open data, mobile and social connectivity, and the wisdom of crowds. The social sector, by contrast, is showing few signs of the future, continuing to operate in an increasingly outdated paradigm that places a premium on control; a reliance on experts and one-way communication flows; and exists purely in the physical world.