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The November 1 edition of Campus Technology includes the following first installment of a two-part series highlighting big data and its potential for improving student learning and success.  The article notes that in higher education, big data may be seen in two distinct contexts: 1) as a product of research institutions that are charged with gathering, managing, and curating a wide range of structured and unstructured data; and 2) as a resource for predictive analytics.  The article includes comment based off a conversation with Cole Clark, global vice president of education and research industry, Oracle, who notes that  higher education is really being pushed hard to improve student outcomes and demonstrate that the money spent on higher education is producing the kinds of outcomes everyone wants to see.  He also notes that the pressure has pushed schools to look at ways to pull meaningful data out of their SISs, LMSs, and, increasingly, social media. 

Sephora's new e-commerce and mobile sites are built on technology from ATG, now part of Oracle Corp

Oracle launched a complete commerce solution that allows retailers to provide a consistent customer experience across the web, contact center, mobile devices, social media and retail stores

The August 28 edition of eCampusNews includes the following press release announcing the results of the "Making the Grade: Optimizing the Higher Education Student Experience" report, which examined where student services stand today, the impact those services have on overall student satisfaction and how higher education institutions can improve services and address opportunities like social media and mobile apps. The press release includes comment from Cole Clark, global vice president, education and research industry, Oracle, who notes that this report demonstrates that investments in student services' technology pay long-term dividends.

The August 30 edition of 1 to 1 Magazine includes the following article highlighting the results of Oracle's "Making the Grade: Optimizing the Higher Education Student Experience" report. The article notes that by treating students as valued customers, colleges and universities have the opportunity to develop a highly satisfying multichannel approach that enhances current enrollment and promotes post-graduation involvement. The article also notes that one of the key takeaways from the study is that schools may see an uptick in satisfaction by updating information faster through social media and embracing mobile applications or browsers so students can access homework, class document databases, and student records on the go.

The September 6 edition of Campus Technology includes the following article highlighting the results of Oracle's "Making the Grade: Optimizing the Higher Education Student Experience" report. The article notes that the majority of students say that the quality of student services directly affects their overall satisfaction with their school, but just about half say their schools meet their customer service expectations. The article includes comment by Cole Clark, global vice president of education and research industry, Oracle, who notes that schools that focus on the basics - such as ensuring information accessibility, providing multiple contact points for students and delivering consistent processes - and leverage mobile and social media platforms to engage students, will provide an unforgettable positive educational experience, and in turn, make institutions more competitive. The article also notes that Oracle will host a webcast on Wednesday, September 19, to discuss the findings.

An article by Dan Ford, Vice President, Product Marketing, Oracle Communications which discusses the communications industry transformation from traditional media into the new, social-based, cloud-based mobile and interactive style

Highlighting that Oracle has released Siebel CRM Public Sector 8.2.2, a component of Oracle Social Services Suite. This article notes the software enhances management and appeals, and allows more capabilities for auditing and decision reporting.

Seeking to personalize the customer experience across all its channels, American Apparel will deploy the Oracle ATG Web Commerce and Oracle ATG Web Commerce Customer Service applications. The solutions will be used across the Web, contact center, mobile devices, social media and in stores

Retailers such as Crate and Barrel, Macy's, Sephora, and Target have excelled in connecting mobile marketing initiatives to other channels including email and social media...

"In recent months a lot of attention has been paid to efforts to understand younger consumers. In particular, mobile phones and social media are playing an increasingly important role in shaping their shopping behaviour - a trend retailers would be wise to follow."

Oracle (www.oracle.com) introduced the MICROS Workstation 6, using Microsoft Windows Embedded 8.1 and the latest Intel Atom processor. It works in concert with mobile, cloud and social media to deliver consistent, integrated content across multiple sources, and can offer guest recommendations, special promotion rollouts and more. The Workstation 6 incorporates the design elements of a mobile POS in an ergonomic, all-in-one design with a 15.6-inch-wide HD touchscreen, and a spill and impact resistant enclose. Additionally, it can be mounted on a stand that allows staff to adjust the screen angle or swivel it for guest to view. The integrated, three-track magnetic card reader allows for 3DES or AES encryption upon swiping, and includes six USB ports for attaching printers, scanners, cash drawers and more.

The June 26 edition of Education Dive includes the following article featuring an interview with Dr. Sasi Pillay, CIO and associate vice president at the University of Wisconsin (UW). In the article, Dr. Pillay discusses how UW is using Oracle solutions, such as PeopleSoft Campus Solutions, to recruit students. With the ability to mine social media, Oracle helps UW target and recruit cohorts of students.

...The new tool, built for the Oracle Public Cloud, is part of Oracle's Customer Experience (CX) applications portfolio. "It's rare that a retailer just wants to discuss commerce by itself," Ian Davis, senior director of product management for Oracle Commerce, told Chain Store Age. "They want to discuss social media, marketing, customer service and sales." Oracle Commerce Cloud's SaaS infrastructure allows online businesses to launch responsive storefronts across desktop and mobile devices. Pre-integrated core commerce features include search / navigation, recommendations, promotions, reporting, payments, design templates and SEO. A unified experience management console enables catalog, content, design and merchandising management. Responsive design and HTML5 user interfaces let users build additional functionality or develop integrations that connect Commerce Cloud with other systems while also allowing consumption for third-party development efforts. "We use an API-first development approach," said Davis. "Exposing APIs makes the solution easy to use." Davis also commented on Commerce Cloud's capabilities to seamlessly fit into retailers' business-to-business efforts, as well as their business-to-consumer markets....