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The October 2013 edition of University Business included an article highlighting the use of social media for retention. It discusses how students use social media more than email to communicate. Further, it notes that while some campus leaders are committing to their social media programs, others are still treating social media as an afterthought. The article includes comment from an interview with Drew Melendres, vice president of student affairs and enrollment management at Metropolitan State University, who notes that his institution wants to prevent cognitive dissonance with students. Drew also notes that the more students stay engaged, the more likely they will stay enrolled. The article also looks at how social media can be taken from online to in-person interactions. The article also cites Oracle as a resource

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

The October 11 edition of Campus Technology includes the following article highlighting Oracle's recently announced social networking tool, Oracle Social Network. The article notes that the Oracle Social Network is integrated with other Oracle Public Cloud Application services, and it enables users to communicate and collaborate with other people inside or outside of their organization using a variety of tools, such as personal profiles, groups, activity feeds, status updates, discussion forums, document sharing, co-browsing and editing, instant messaging, e-mail and Web conferencing.

Retailers are increasingly due to the continuing proliferation of social media platforms with new challenges. The culture that surrounds customers, but has a strong influence on how social media channels can be used when shopping. The Oracle identified in the study "The Evolution of retailing experience." 3,577 consumers were interviewed at ages 18 to 60 years from Brazil, China, Germany, Great Britain, Japan, Russia and the United States on the role and use of technology in the retail process.

...To create more compelling marketing campaigns, best-in-class retailers are focusing on collecting psychographic data that will complement demographic information, resulting in more in-depth segmentation, according to David Dorf, Senior Director of Technology Strategy for Oracle. Mobile and social media, he revealed, are two breeding grounds for this psychographic data. "Instead of just collecting information about age, gender and income, retailers today are starting to get information from social sites around interests and opinions to obtain a better picture of consumers," Dorf told Retail TouchPoints. While this more granular approach enables retailers to target consumers and refine marketing strategies to create more relevant campaigns, messaging and offers across channels, a lot of infrastructure is required to collect and manage all of this information. "Retailers need a full-time staff that creates the marketing messages and really engages people so that they'll give up that information," Dorf noted. "Then, of course, technology is required to process the structured and non-structured data and make something of those insights."

... David Dorf, senior director of technology services for Oracle Retail, says consumers "are so deluged with advertising that they've become numb to it. ... Social is the opposite of interruption-based advertising, and that's a big part of what resonates with today's customer. Social is an opportunity to engage her where she lives."

Connected Planet highlighted that Oracle released a new version of its prepaid charging suite designed to help mobile operators implement new service offerings, including more personalized controls and alerts. The article notes that the solution, through a social relationship-driven charging and promotions framework, allows service providers to link social media services to specific promotions.

The report, "Consumer Views of Live Help Online 2012," found that social media users have exceptionally high expectations for online support

The Sept. 12 edition of University Business includes the following article highlighting what products and social networks higher education institutions prefer to connect with alumni through.  The article notes that Oracle is the fourth most popular database product according to a Graduway snapshot survey.

The Sept. 12 edition of University Business includes the following article highlighting what products and social networks higher education institutions prefer to connect with alumni through.  The article notes that Oracle is the fourth most popular database product according to a Graduway snapshot survey.

Oracle Hospitality HITEC Booth #1011 As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle has introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Pipeline highlighted the availability of Oracle COmmunications Network Charging and Control 4.4, which offers a number of features, including multi-network prepaid charging, voucher recharge, promotions management, Intelligent Network (IN) and Next Generation Network (NGN)-based service control, and graphical service configuration. The article features comments from Graham Carey, Product Marketing Director, Oracle, who discusses how the product benefits both service providers and consumers by helping combat bill shock. The article notes that the solution is also "social network-aware," offering innovative promotional opportunities through social networks like Facebook.

The March 11 edition of Inside Higher Ed includes the following article on Oracle's announcement of the development of a new cloud-based student information system, with a focus on mobile and social features. The article includes comments from a blog post by Cole Clark, global vice president for education and research, Oracle, who notes that no other company can draw on the rich portfolio of IP, development talent, implementation experience, and industry expertise than Oracle. The article also notes that Oracle and other ERP providers have recently been challenged by new entrants into the market, such as Workday and Kuali, who have promised more flexible and lightweight student information systems.

The March 11 edition of Inside Higher Ed includes the following article on Oracle's announcement of the development of a new cloud-based student information system, with a focus on mobile and social features. The article includes comments from a blog post by Cole Clark, global vice president for education and research, Oracle, who notes that no other company can draw on the rich portfolio of IP, development talent, implementation experience, and industry expertise than Oracle. The article also notes that Oracle and other ERP providers have recently been challenged by new entrants into the market, such as Workday and Kuali, who have promised more flexible and lightweight student information systems.

WASHINGTON, DC—Oracle has introduced Oracle’s Micros Workstation 6, a point-of-sales (POS) terminal designed to work with mobile, cloud and social media to deliver consistent, integrated content across multiple sources.

WASHINGTON, DC—Oracle has introduced Oracle’s Micros Workstation 6, a point-of-sales (POS) terminal designed to work with mobile, cloud and social media to deliver consistent, integrated content across multiple sources.

At the Oracle Industry Connect conference in Washington, D.C., the technology company announced a new workstation for hotels and restaurants. Oracle's MICROS Workstation 6 works with mobile, cloud and social media to deliver consistent and integrated content across multiple sources.

At the Oracle Industry Connect conference in Washington, D.C., the technology company announced a new workstation for hotels and restaurants. Oracle's MICROS Workstation 6 works with mobile, cloud and social media to deliver consistent and integrated content across multiple sources.

What follows is a compendium of educated guesses and forecasts, and the editors at STORES would like to think that most of them have value. Still, if we had to sum up our expectations for 2013 in one word, it would be "convergence" - tying together the web, Big Data, analytics, mobile, social and all things digital to deliver a seamless experience to shoppers...