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Oracle Retail

Cross-channel key to customer experience says Oracle study | Chain Store Age - 0 views

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    Cross-channel experiences are vital to customer experience. Recent customer experience studies of retail executives - by Oracle Corp. and Tata Consultancy Services - show that to 50% and 47% of respondents, respectively, cross-channel experiences are vital to providing overall customer experience.
Oracle Retail

Oracle study: Consumers expect consistent experience across channels | Chain Store Age - 0 views

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    Cross-channel shopping is the new norm: Fifty-four percent of consumers regularly employ two or more channels before they make a purchase, according to a new study by Oracle
Oracle Retail

Oracle's Cross-Channel Commerce Platform - 0 views

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    Following Oracle OpenWorld 2011 held in San Francisco in October, Retail TouchPoints connected with Mike Webster, General Manager of Oracle Retail, and asked him to elaborate on Oracle's cross-channel commerce platform.
Oracle Retail

New Oracle Report Shows That Retailers are Accumulating Data at Unprecedented Rates, bu... - 0 views

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    At stake is the cross-channel customer experience: Forty percent of retail executives say that the biggest challenge they face in regards to leveraging business information is their ability to improve the cross-channel customer experience
Oracle Retail

Oracle Cross-Channel Commerce Platform | PC Advisor - 0 views

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    In November 2010, Oracle announced its intention to acquire ecommerce platform provider ATG and its 1,000+ customer base for a sum of $1 billion. 
Oracle Retail

Increasingly multi-channel consumers expect consistent retail experience - Oracle surve... - 0 views

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    More than half of consumers in the United States and Canada regularly use two or more channels before they make a purchase and they expect a consistent experience across all channels, according to a new survey from Oracle.
Oracle Retail

New Report: Consumer Purchases Rely on Connected Experience | Press Release - 0 views

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    Oracle-sponsored Report Reveals Consumers' Cross-channel Behavior
Oracle Retail

Mr Price Offers Customers a Consistent Cross-Channel Experience with Oracle Commerce So... - 0 views

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    South African fashion retailer has implemented Oracle ATG Web Commerce applications to underpin its new cross-channel commerce offering which went live early this summer.
Oracle Retail

Oracle study: Improving cross-channel experience is retailers' biggest challenge | Chai... - 0 views

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    Improving the cross-channel customer experience and optimizing the supply chain ranked as retailers' biggest challenges in a new study by Oracle. The report also found that mobile access is key: Forty percent of retailers said that providing store associates with mobile access to customer, product, inventory and other information is critical to their business, along with providing the entire organization with a more consistent and complete view of the customer (40%)
Oracle Retail

Groupe Dynamite pins expansion plans on Oracle Retail | TechTarget - 0 views

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    Groupe Dynamite now has a single cross-channel view of inventory that enables "commerce anywhere" for in-store and online customers and employees, while streamlining inventory management
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    Groupe Dynamite now has a single cross-channel view of inventory that enables "commerce anywhere" for in-store and online customers and employees, while streamlining inventory management
Oracle Retail

Cross-channel shopping preferred by most buyers: Oracle - Computer Business Review - 0 views

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    When it comes to making purchases online, 45% of consumers age 18 - 34 who own a smartphone will use it to purchase products online as often as a few times each week..."As a whole, retailers are challenged to move across channels as easily as the consumer and deliver the same consistent, high quality experience no matter the format," said Mike Webster, senior vice president and general manager, Oracle Retail.
Oracle Retail

For Over 50% of Consumers, Multi-Channel Shopping Now the Norm | Retail Trends | RIS Ne... - 0 views

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    ... If you think enthusiasm for newer channels is turning the store into a quaint relic of a bygone era, think again. Three-quarters of surveyed consumers say they go to the store to see the product prior to purchase, and 44% go when they need the product right away.
Oracle Retail

Consumer Expectations Surpass Retailer Realities, According To Cross-Channel Commerce R... - 0 views

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    When it comes to making purchases online, 45 percent of consumers age 18 - 34 who own a smartphone will use it to purchase products online as often as a few times each week.
Oracle Retail

JCPenney to Implement Integrated Oracle Retail Applications Suite | Retail News | RIS N... - 0 views

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    As part of its ambitious transformation initiatives, JCPenney will implement an open, integrated suite of Oracle Retail solutions designed to streamline retail operations and improve the cross-channel customer experience
Oracle Retail

Oracle report shows retailers are accumulating data at unprecedented rates | Manufactur... - 0 views

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    "For retailers to deliver the cross-channel experience customers are demanding, they must not only manage the growing deluge of operational and customer data, but use it to gain actionable insight and equip employees to effectively use that insight immediately," said Mike Webster, senior vice president and general manager, Oracle Retail. "Oracle is helping retailers to turn their data into an asset that connects interactions and optimises operations to drive profitability and support a truly personalized customer experience."
Oracle Retail

Oracle POS Update Enhances Card Data Security | News | Apparel Magazine(AM) - 0 views

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    "Globalization is one of the primary sources of growth for retailers, and Oracle Retail Point-of-Service is focused on helping retailers quickly serve new markets while localizing offerings and providing a key component for cross-channel retailing," said Mike Webster, senior vice president and general manager, Oracle Retail. 
Oracle Retail

Oracle Commerce Undergoes Product Upgrade - CRM Magazine - 0 views

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    "Mobile has really served as the catalyst to get retailers thinking about unifying cross-channel efforts" says John Andrews of Oracle
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