Group items tagged

Mercea, D. (2012). Digital Prefigurative Participation: The Entwinement of Online Communication and Offline Participation in Protest Events. New Media and Society, 14(1), 153-169. Retrieved March 25, 2012, from Sage Journals Database. http://nms.sagepub.com.dbgw.lis.curtin.edu.au/content/14/1/153.full.pdf+html In this article, the authors aim to identify the use of computer-mediated communication prior to two offline protests, to determine the role and impact it plays on participants. Social media evidently played a strong role in the recent Arab uprising, but unlike the environmental protests studied in this article, there was a widespread urgency for change influencing the use of online resources. The study included FanFest, an environmental festival supporting change in Romania, and Camp for Climate Change, a traditional and direct style protest involving damage to property and blockades, in the UK (p.158-159). FanFest was considered a low-risk event, and Climate Camp was deemed a high-risk event (p.158), due to the level of activism involved. This article is valuable as it determines a correlation between individuals not associated with any activist organizations and their involvement preceding offline events. The idea that potential activists are more likely to attend low-risk events was reinforced, as a large percentage of people who attended FanFest fit this category (p.159-160). The online organization of the festival attracted new participants, as people were able to discuss the event online and collaborate, by offering suggestions to improve future festivals (p.163). The event aimed to engage the public in environmentalism, rather than demand change, like Climate Camp. This enabled people to freely discuss ideas online, without needing to meet in person. This contrasts with Climate Camp, as many participants d

In this article Mercea (2011, p. 155) observes how computer-mediated-communications are contributing to "participation in protest events run by social movement organisations". He aims to study specifically what role online communication plays in the relationship between online and offline environments in relation to activism. This article ties in well with the Kony 2012 campaign I am currently observing and has strong links to an article I read called 'Online Activism' by Guobin Yang. In the two cases Mercea presents, the power of the crowds mediated through computer-communication allows online activism to occur (Yang, 2009, pp. 33). Through interactions on Web 2.0 outlets, Social Movement Organisations have become a force for social change (Mercea, 2012, p.156). Mercea and Yang both agree on the idea that organisations that utilise Web 2.0 platforms are more successful at harnessing crowds, and in doing so promote discussions, real life meeting points, and ultimately plan towards a groups next step in action. The Invisible Children organisation is classified as a 'Social Organisation Movement' and is a prime example of how computer-mediated-communication combined with Web 2.0 platforms facilitates participation. Interactions on Web 2.0 outlets have allowed the Invisible Children's Kony 2012 campaign to become a force for social change. The Kony 2012 campaign reinforces Mercea's observation that interactions online can encourage activism to cross over into the offline environment. The Invisible Children's action plan, focused for April 20th 2012 dubbed 'Cover the Night', enables audiences to actively become involved with the campaign offline while engaging with it online. The success of the Invisible Children's campaign can be pin-pointed to how it was aimed at a particular audience, reinforced by social media platforms, and most importantly how it has harnessed Web 2.0 tools to deliver the mission of the Kony 2012 campaign, to make J

This is an extremely interesting article as it focuses on the ways in which wikis have excelled in enticing people into contributing and exciting them about making contributions. Businesses and organizations can learn a lot from this article as it also illustrates ways in which a wiki can be used to increase the rate, amount and quality of contribution. The precise nature of Wikipedia is one of the greatest advantages it has over other information sources. People looking for information find their topic and the information provided is in a formatted style that is maintained throughout the site. The limited security measures on Wikipedia allow people to contribute what they wish with minimal restrictions. The question is however can a wiki such as Wikipedia be used effectively to add value and increase collaboration within a business environment? Wikipedia does allow users to contribute information and remove the barriers and restrictions of both geographic and social status. This can allow bias or ill-informed information to be present in articles. Within a business structure there is little to no chance of purposely misleading information being presented to the articles. This does remove one of the major problems that Wikipedia faces as the integrity of information is assured. So with this in mind does a wiki remain a great resource for collaboration within a business environment?

Overall, this article provides a nice summary of how businesses and corporations can employ wikis in their knowledge production, highlighting some of the advantages and disadvantages and discussing some troubleshooting problems. Yeo (2010) notes that an added benefit of using wikis in businesses is that multiple people can work on a document at once, allowing multiple editors to work on different sections of the wiki at the same time. However where companies may struggle is with the layout and formatting of the page. Hasan and Pfaff (2006) note that IBM, the Disney Corporation, and British Telecommunications are just some of the major corporations that have successfully implemented the use of wikis into their business structure. The Shell Corporation is yet another business that has successfully employed the use of wikis in their organisation (Hendrix & Johannsen, 2008). Similarly, the revision history and ability to track editing changes made to pages is a common advantage running across all of these studies. Although this article offers a nice description of how wikis can be used in businesses, it does not delve into the world of knowledge management and using wikis as a knowledge sharing platform, as discussed by Hasan and Pfatt (2006). They also fail to provide strategies to motivate employees to make use of the wiki and participate in knowledge contribution, as mentioned by Hendrix and Johannsen (2008). Nevertheless, the article makes us aware about wikis and how they can be incorporated in businesses, noting some of the advantages and limitations. Additional References: Hasan, H., & Pfaff, C.C. (2006). The wiki: an environment to revolutionise employees' interaction with corporate knowledge. OZCHI. 11(24-26). Pp377-380. Retrieved 19th March 2012 from http://www.ozchi.org/proceedings/2006/sessions/short-papers/social/hasan-p377.pdf Hendrix, D., & Johannsen, G. (May 16th, 2008). A knowledge sharing and collaboration platform. Inside Knowledg

This article related to my topic discussed about how Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of businesses all around the world who edit and publish its articles (Yeo, 2010). According to my own studies, Wikipedia will be good for small businesses? Wikipedia as a popular online community can help small businesses to have an article there. Of course, everyone can make a page in Wikipedia, but, having a page for businesses can bring more customers for them, for example, Zip's Drive-In has article in Wikipedia which gives information to people about its fast foods. Tekserve, sales Apple products in New York, has a Wikipedia article to gives beneficial information about their new products and absorb them on their own blog. Or even "Hollywood-based Roscoe's House of Chicken and Waffles" has article in Wikipedia (Mcgee, 2009). But why businesses want to have an article in Wikipedia? They can have great exposure of their new products: when a company has article in Wikipedia that means more people all over the world can read their information that brings them more exposure. They can manage their information and their through Wikipedia and people know Wikipedia as a trustable resource. Moreover, Wikipedia gives permission to businesses to update their articles, and with the help of Talk page they can read customers wishes and suggestion (Mcgee, 2009). However, businesses must aware there in Wikipedia there will be some angry customers and they may edit their articles, so, businesses should aware to correct any untruthful information which added by others and it is a truth that monitoring can be very time-consuming for them (Mcgee, 2009). Mcgee, M. (17 september 2009). Should a small business have a Wikipedia article? Available online at: http://www.smallbusinesssem.com/should-small-business-have-wikipedia-article/2311/

Hasan, H., & Pfaff, C.C. (2006). The wiki: an environment to revolutionise employees' interaction with corporate knowledge. OZCHI. 11(24-26). Pp377-380. Retrieved 19th March 2012 from http://www.ozchi.org/proceedings/2006/sessions/short-papers/social/hasan-p377.pdf This article focuses on collaborative social software, such as wikis, being used by members to communicate and collaborate electronically within corporate organisations. The authors use the term Knowledge Management (KM) to describe the ways in which wikis can be used within these organisations to share knowledge, create content, distribute documents and edit files. The advantages of using wikis within corporate organisations are that knowledge can be shared quickly and efficiently, allowing editing of pages to be recorded and information to be kept up-to-date. New pages are able to be created and old ones deleted. Editing of pages and knowledge contribution is relatively easy when employing a wiki, even for the novice user. Overall the "wiki takes advantage of the collaborative efforts of all members of the organisation to create an effective library of knowledge" (p.378). Major corporations such as IBM, the Disney Corporation, and British Telecommunications, are three major organisations that have been noted to employ wikis to assist with KM amongst workers. However, some corporate organisations choose not to employ wikis to organise KM for a number of reasons. Wikis may appear to change the organisational structure within companies such that "senior executives may be reluctant to share power with their subordinates" (p.379). There are issues surrounding intellectual property and quality control of information. Privacy concerns also come into play, and conflict may arise if workers are contributing more information or less information to the wiki than other employees. However the authors note that through offering corporate incentives, implementing revision control, and employing u

Corporate knowledge pertains to the inside information that companies need to operate. Internal wikis allow companies to coordinate and collaborate their internal information to streamline the normal business processes. This also allows businesses to spread their business network across many areas and still work cohesively on a common task. Wikipedia can be considered one enormous organization that serves the single purpose of supplying information to the entire globe through the detailed and yet at the same time brief articles. Global networks like this are true representations of collaboration and how steps can be taken in an effort to allow and access the knowledge of crowds. The knowledge of crowds is an idea that there is a bank of information that can be attained by taking the small pieces that each person in the crowd holds. Can corporations use wikis effectively to store information? Who holds the power? With any type of wiki it is important to remember that someone must be in charge of moderating and filtering the information. Or if a wiki is used inside a corporation does that remove the need for a person in charge of filtering? Either way a wiki can be an effective tool in allowing businesses to collaborate without the need to be in the same geographic location.

Youtube has lowered the barriers for amateurs to upload their video online, this allows users to share content to large scale of audience. This article explores on how nonprofessional users connect to the mass at many different levels. Based on the quantitative research in this article there are combination of elements that contribute to the usage of Youtube: primary level by identifying the video narrative content from as expressing idea or opinion to displaying skills (music, sports, etc.) and secondary level by analysing the creativity made by the users and whether the production of creativity covey message about the uploader's personality traits.  The first study analyse the varieties of narrative contents uploaded in Youtube. The contents available consist from personal creativity that contain self-made sound and images, remix creativity containing both self made footage and drawing on popular culture, and borrowed creativity that consists third party performances that were rarely edited The study on the second level analyse the personality traits of the uploader which classified into: actual and ideal self when opening their personality to the audience in the online environment.   Youtube producers use their creations to connect socially by uploading their videos and sharing them to the public. This highlighted the needs of 'strong social orientation and the desire to engage in social interaction' within online environment. The collective works available on Youtube has blurred the line between authors and audiences, creators and consumers as well as experts and amateurs. 

Source: Courtois C., Mechant P., De Marez L. (2012) Communicating creativity on YouTube: what and for whom? Cyberphsychology, behavior and social networking. March 2012, 15(3): 129-134. Available online through Curtin Library Since the publication quite recent, to access this reading please go to Curtin Library catalogue and find the article through journal name.

This article examines on various factors of uses and gratification on why people utilise media in Youtube. First factor is motivation, where the writers believe that the media behaviour is goal directed and purposive. This motivation is part of the central concept in acquiring media within online space. Youtube technology enable the user to satisfy interpersonal needs and communicate their opinion to others thus creating social bond between users. Secondly, the activity factor explained that Youtube provides a medium to facilitate activities to audience before, during and after media exposure. This activity can influence how audience perceive certain (media exposure) through social interaction. Last factor, which is affinity, described how Youtube enable users to select various channel of media for their own interest. For example, active users tend to create their own video and share with the public, while the less active users may only need to find information or entertainment. These factors relates well with the reading by Wasko (2005), which examine why online users voluntarily contribute knowledge and ideas to help others in online environment.  Following the factors above, the writer also includes the study on user background characteristics that shape their activity on Youtube. This characteristics including: social activities and interpersonal interaction, locus of control where belief is reflected to control events, sensation seeking and innovativeness. The study is based on the quantitative research to support their hypothesis. 

To conclude the article, there was an argument that previously, researchers believed the Internet would blur the lines between mass and interpersonal communication. Through the analytical data that were included, the writer argued that the new social networking sites would blend the mass and interpersonal communication.

The link above only provide first page free sample. For complete version of this reading please access through Curtin Library catalogue Source: Haridakis, P. & Hanson, G. (2009) 'Social interaction and co-viewing with Youtube: blending mass communication reception and social connection'. Journal of Broadcasting & Electronic Media, June 2009, 53(2), p.317 (19) available online through Curtin Catalogue. Additional reference: Wasko, M. M. & Faraj, S. (2005), 'Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice', MIS Quarterly, 29(1), p. 35-57.

The poster child of collaboration? A bold statement but is it that far off the truth? Every day Wikipedia helps people around the world find information that is both detailed and related to the topic they have searched. The modern internet is filled with incorrect and purposely misleading information that users can freely access. The user has no idea that the information they are receiving is incorrect so it is quite often trusted. Wikipedia's system of article moderators allows the information to be supplied by anyone but filtered by people considered to be well educated in that chosen field. This means that the information is not as random as other information available throughout World Wide Web. The progression in the Web 2.0 era has been at an exponential rate and Wikipedia has been at the fore front of the revolution as it allows users of the World Wide Web to contribute which is what separates Web 1.0 and web 2.0. So I don't completely agree with the idea that Wikipedia is the poster child of collaboration, however I would suggest that it is the poster child of the Web 2.0 era as it encompasses all that makes the new era so exciting.

I found this article was an interesting read as it discusses Wikipedia's journey in becoming a successful and reliable encyclopedia. While I do consider myself a Wikipedia supporter I did find the article to be incredibly bias in favour of Wikipedia as it speaks extensively with Sue Gardner the Executive Director of the Wikimedia Foundation. The article does briefly touch on some negative points about Wikipedia in hearing from Robert McHenry, author and former Editor-in-Chief of Encyclopedia Britannica (Wikipedia's largest competitor) but soon turns back in favour of Wikipedia explaining that its scientific articles are of similar accuracy to that of Encyclopedia Britannica (Solon, 2011). As this article suggests, Wikipedia is evermore becoming a reliable source of information however people still seem to question Wikipedia's reliability. Here are somethings that I found in my own research that can suggest people's lack of confidence in Wikipedia's reliability: * Wikipedia articles that cover obscure and unusual topics tend to present more inaccuracies and errors than those covering mainstream topics - this is because obscure topics receive less traffic and therefore there is less likelihood of errors being corrected (Ball, 2007). * Wikipedia is not an accurate representation of a vast and diverse crowd, in fact "the encyclopedia is missing the voices of people in developing countries, women and experts in various specialties that have traditionally been divorced from tech" (Manjoo, 2009). * Wikipedia has in the past been subject to vandalism with hoax and defamatory article updates (Ball, 2007). Reference: Ball, P. (2007, February 27). The more, the wikier. Nature: International weekly journal of Science. Retrieved from http://www.nature.com Manjoo, F. (2009, September 28). Is Wikipedia a Victim of Its Own Success? Time Magazine. Retrieved from http://www.time.com/time/magazine Solon, O. (2011, January 11). A Decade of Wikipedia, Th

This article provides quite an interesting overview of Wikipedia and how it started off as a "dirty little secret" for some in the earlier years, with its use progressing to be an "accepted part of daily life in the developed world" ten years after its launch. In addition, higher education facilities (Grossek, 2009; CCNMTL, 2008) and companies (Hendrix & Johannsen, 2008; Hasan & Pfaff, 2006) are beginning to discover the advantages of employing wikis in their respective institutions. We are beginning to see that the 'wisdom of the crowds' and 'knowledge management' are important factors in larger organisations. Thus what once started out as an online encyclopaedia and a "dirty little secret" is now branching out and weaving its way into larger businesses, organisations, and educational institutions. Although Wikipedia has suffered its fair share of editing glitches and is not completely error free, as mentioned in this article, Wikipedia has come a long way since its introduction into the Web 2.0 world and is becoming a more commonly used tool. In addition, it has shown us the effects of the 'wisdom of the crowds' and how collaboration can be so important. Speakers at the New Media in Education Conference (CCNMTL, 2008) note that wikis provide such a valuable communication and collaboration platform that they essentially create a virtual classroom- an interactive platform where students can share ideas, edit documents, and collaborate on group projects. Inevitably I do agree with the title of this paper and think that Wikipedia is "The Poster Child for Collaboration", with Wikipedia and wikis weaving their way into educational institutions (Grossek, 2009; CCNMTL, 2008) and companies (Hendrix & Johannsen, 2008; Hasan & Pfaff, 2006) who use them as a collaborative tool. Additional References: CCNMTL (Nov 3rd, 2008). Promoting Collaborative Learning using Wikis. [YouTube Video]. Retrieved 22nd March 2012 from http://www.yout

Kittur, A., & Kraut, R. (2008). Harnessing the Wisdom of Crowds in Wikipedia: Quality Through Coordination. Carnegie Mellon University. Retrieved 2012, March 19th from http://kraut.hciresearch.org/sites/kraut.hciresearch.org/files/articles/Kittur08-WikipediaWisdomOfCrowds_CSCWsubmitted.pdf Harnessing the Wisdom of Crowds in Wikipedia: Quality Through Coordination is a study that looks into "the critical importance of coordination in effectively harnessing the "wisdom of the crowds" in online production environments". The article suggests that Wikipedia's success is reliant on significant and varied coordination from its users and not just determined by a large and diverse author-base as proposed in other studies (Arazy, Morgan, Ofer, Patterson, Raymond & Wayne, 2006). Elements such as editor(s) coordination methods, article lifecycle, and task interdependence determine whether a large author-base will be effective or counteractive in achieving high Wikipedia entry quality. The study found that unspoken expectations and a shared understanding (implicit coordination) between authors encouraged positive results when collaborating with a large author-base however more editors promoted a negative effect on article quality when using direct communication and verbal planning (explicit coordination). During the early stages of article development, both implicit and explicit coordination tend to promote content quality because author(s) need to establish structure, direction and scope of the article. For these high-coordination tasks, the study found it was more beneficial to have a small or core group of editors to set direction and as the article became more established, value can be maximized by distributing low-coordination tasks, such as fixing grammar, correcting vandalism and creating links, to a larger author-base.

This paper discusses the how online community can increase the size and quality of Wikipedia's article. In Wikipedia 40% of edits have done with the help of discussion page, which they focus on development of policies and procedures, communication and consensus building. Most of the editors read discussion page to know how they can increase the quality of the articles (Kittur & Kraut, n.d). According to my own studies, the most exiting research on Wikipedia belongs on how many times an article needs to have the highest quality? And why some articles have high level of quality and others not? Some contributors like to read and edit articles with similar subject and they do not edit other articles. So, Wikipedia, needs some soft wares to ask contributors' the duties they should do. For example, one article needs more reference link and another one needs more grammar correcting and of course, there are some people who their interest is finding relevant links or there are some others who like to correct grammatical mistake and they just need to know which article needs their help, so, these kind of soft wares can assert to contributors needs of articles and help of contributors Wikipedia can have equal level of quality for its articles (Ram, 2010). Ram, S. (2010). Who does what on Wikipedia? Available on http://www.redorbit.com/news/technology/1832403/who_does_what_on_wikipedia/

Chatora, A. (2012). Encouraging Political Participation in Africa: The Potential of Social Media Platforms. Institute for Security Studies. Retrieved March 22, 2012 from http://www.iss.co.za/uploads/15Mar2012SocialMedia.pdf This situation report is from the Institute for Security Studies (a pan-African applied policy research institute based in South Africa), and examines the role of social media in facilitating political participation. It uses as its catalyst the recent popular protests dubbed the 'Arab Spring' to explore the possibility of an 'African Spring' protest movement. The report includes case studies on several African countries highlighting difficulties faced by different countries utilising social media, which includes historical experiences, institutional arrangements and socioeconomic and political conditions. Of note are the actions taken in Cameroon where the government blocked the Twitter service for ten days during the Arab Spring protests for reasons of 'national security', and in Uganda when the 'walk-to-work' protests were successfully initiated by protest groups making use of social media such as Twitter, the government suspended the use of social networks causing 'walk-to-work' protests to lose their momentum. The report concludes that despite the severe challenges facing Africans in taking up social media, that ultimately "engaging with these platforms will allow citizens to circumvent the wide range of tactics used to stifle public opinion". I find this report to be a valuable resource as it explores the current environment, requirements, and limitations within Africa for movements to successfully incorporate social media such as Twitter into their political protests.

This article discusses the potential for political protests in African nations, in light of the recent activism in Arab countries. I found this article beneficial, as it clearly highlights the profound difficulties that are faced in some African nations, and discusses elements that are not covered in other articles related to the topic. An element of particular importance was the consideration of historical context when investigating the potential for political activism, both online and offline. The widespread poverty and clear digital divide between some people in Africa, is of significance as many choose to engage in activities of survival, rather than that of political action (Chatora, 2012, p.4). Computer literacy skills and the willingness of people to disobey controlling governments must also be considered, as people in Angola have shown no signs of retreating from political discussion and the organization of protests online, compared to people in Cameroon and Zimbabwe who are facing various difficulties against repressive regimes (Chatora, 2012, p.9-10). The importance of historical context clearly resonates with the article I discussed - "Protest 2.0: Online Interactions and Aboriginal Activists." The Aboriginal activists were uncomfortable with using new technology, due to a lack of computer literacy, as well as, the evident interference it made with the historical context of communication in their culture, as visual storytelling is favoured over the written word used online (Petray, 2011, p.927). This article adds value to the discussion of political activism as it is of great relevance to the topic and appears to be a reliable source of information. Whilst it does comment on various elements not covered in other articles, it also highlights an area of significance regarding the uptake of social media in African nations - clearly implying that there will be future developments in this area of research. Reference: Petray, T.L. (20

Catone, J. (2012). Relax: Twitter's New Censorship Policy Is Actually Good for Activists. Mashable. Retrieved March 23, 2012 from http://mashable.com/2012/01/27/twitter-censorship-activism/ This news article from the online news site Mashable takes a look at the announcement that Twitter will now censor tweets on a country-by-country basis, and argues that this is actually a good thing for online activists. This is contrary to the widespread backlash that has been made against Twitter with users pledging to boycott the service over its new censorship rules. The author points out that Twitter has always been subject to takedown requests, and that this was on a global scale so that if a tweet or user was removed it had to be done for everyone in the world. The author believes it is a lot better that "now, Twitter can remove that tweet in that country, but allow the world to see it". His rationale is that everyone outside of the offending country can still see the tweets, and that if Twitter were to refuse a takedown notice from an oppressive regime it could have its service totally blocked for all users in that country. The fact that Twitter has pledged to increase its transparency in dealing with takedown notices strengthens his argument. I agree with the author on this and find this an especially useful resource as it provides links to circumvent Twitter's technology in an effort to get around censors, and arguments that this new change could even allow the message of censored activists to be more powerful.

This article is of relevance to my chosen topic (the Anonymous online activism group) as it deals with Twitter and the way oppressive governments seek to deal with it's collaborative and organisational power. Mansfield-Devine (2011) discusses how Anonymous use Twitter heavily as a method of collaboration during their activism operations. Though the article says otherwise, if Twitter's censorship were to inhibit this kind of collaboration this could affect the way in which Anonymous organises itself. The reliability of the source is reasonable. Mashable may be a somewhat sensationalist online news website at times, but this article in particular has many links within allowing one to see the sources behind various claims. The article is of considerable relevance to the topic of online movements as it deals with threats to online activism. Twitter itself is subject to pressure to silence of voices of dissension in certain rendering Twitter less useful for activism purposes. I found the article somewhat useful. It highlights that Twitter impervious to control and censorship. It also highlights that Twitter is a powerful tool for organising uprisings and political movements. This article is quite valuable to the overall collaborative resource development project as it is reasonably reliable, deals with the collaborative potential of Twitter and highlights some of the threats to online movements. Mansfield-Devine, Steve. 2011. "Anonymous: Serious threat or mere annoyance?" Network Security 1: 4-10. http://dx.doi.org.dbgw.lis.curtin.edu.au/10.1016/S1353-4858(11)70004-6

Prior to reading this article, I had not been aware of Twitter's new censorship policy related to each individual country. After reading the title of the article, I failed to see how censorship on Twitter could possibly be considered to be a good thing for activists so I was interested to see the writer's arguments. I definitely agree that Twitter's opting to censor certain tweets is the more desirable outcome than a whole country be denied access to the site. Twitter's approach to censorship, something that they don't seem to be able to avoid on some level, has been handled in the best way possible given the circumstances. I believe that transparency of the 'take down requests' has real potential to alleviate some of the frustration users may feel when they notice that something that was there yesterday is suddenly gone today. This method of publically displaying the reason why something has been removed seems to work well for YouTube in similar censorship cases, particularly in relation to copyright cease and desist claims.