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Emily Lloyd

Resource 4: Collaboration in context: Comparing article evolution among subject discipl... - 4 views

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    In the article, Collaboration in context: Comparing article evolution among subject disciplines in Wikipedia, the writers Katherine Ehmann, Andrew Large and Jamshid Beheshti, compare a small selection of articles - some newly created, and some well-established - from three subject disciplines - the hard sciences, soft sciences and humanities - in order to examine the article quality, how it differs from discipline to discipline and if it changes over time (Ehmann, Large & Beheshti, 2008). One of the most interesting findings that was published in this article was that, contrary to previous research (Brandle, 2005; Dondio, et al., 2006; Lig, 2004; Stvilia, et al., 2005a, 2008; Wilkinson and Huberman, 2007), the articles used that had a greater number of edits than the others, were not the articles of the highest quality (Ehmann, Large & Beheshti, 2008). Wikipedia articles on average retained 90.3 percent of their original text and in general, only small edits were made over time (Ehmann, Large & Beheshti, 2008). I believe these new findings still support, 'the wisdom of crowds' theory though (Surowiecki, 2004, p. 5). Even though a large portion of the text remains from the original contributor, the small edits by other contributors over time, still help to fine-tune the article's meaning and readability. The authors' exploration into Wikipedia Talk pages is also of interest, especially how these places aided the collaboration and coordination process and how this in turn contributed to the quality of articles in Wikipedia (Ehmann, Large & Beheshti, 2008). While Ehmann, Large and Beheshti only studied a small number of articles, and another study is required which examines a larger number of articles, in order to make more conclusive findings, I think this article is still a useful resource (Ehmann, Large & Beheshti, 2008). It is constructive to compare this article's findings to the findings in the Rosenzweig article (Rosenzweig, 2006).
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    References Ehmann, K., Large, A., & Beheshti, J. (2008). Collaboration in context: Comparing article evolution among subject disciplines in Wikipedia. First Monday, 13(10). Retrieved from: http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/2217/2034 Rosenzweig, R. (2006). Can History Be Open Source? Wikipedia and the Future of the Past. The Journal of American History, 93, 117-146. Retrieved from: http://www.jstor.org/ Surowiecki, J. (2004). The wisdom of crowds: Why the many are smarter than the few. New York, NY: Doubleday.
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    I think this article is interesting and pointed wisdom of crowd cannot bring high quality for Wikipedia's article. Talk pages are playing important role in Wikipedia, editors post their suggestion there and other active editors come and follow them or put other suggestion to make a more credible article (in Talk pages the most request belonged to the suggestion for editing and completeness had the less request followed by accuracy and accessibility) (Beheshti, Ehmann & Large, 2088). According to my own research, one of the important things, which mentions in talk pages is about sources of articles which can take a place as print resources, deep web resources external links and inexact references. Disagreement about content of articles is another important subject in Wikipedia and before an article edited, editors discuss in talk pages about adding controversial material or removing content, and then they get a decision to how edit the article. Talk pages may use to notify other users to know this article had recent edit or editors ask their questions there from other or they request for help. However, the author mentioned participation of contributors on different topics is different. There are many articles which have only one comment on their talk page and there is large number of articles who has various comment and suggestions on their talk page (Breslin, Passant & Schneider, 2010). Breslin, J, G., A, Passant. & Schneider, J. (2010). A content analysis: How Wikipedia talk pages are used. 7. Retrieved from http://journal.webscience.org/373/2/websci10_submission_80.pdf
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    Collaboration in Context takes an in-depth view at the collaboration which produces Wikipedia pages. I was attracted to this resource in that I imagined it would assist me in understanding how users interacted in a organised context - ie. the mindsets of users collaborating on a specific, and, in the case of many Wikipedia pages, complex, task. Whilst the paper examines the development of pages from a 'contributor's' point of view, it does this through statistical interpretation of a set of data the authors assembled on page edits. The result is that the paper doesn't so much uncover the nuances of collaboration in an organisational setting, as relate the nuts and bolts of page editing. Perhaps, the mores of collaboration might be inferred from this reading of Wikipedia's collaborative process, though I found it difficult to see this in numbers rather than testimony from wikipedians themselves. What this paper does do is highlight the efficacy of 'talk pages' in the process of building of 'rich' Wikipedia entries. These forums provide the engine of collaboration on Wikipedia - users able to get together as a group to uncover the most efficient ways to combine their work - the paper concluding, "Talk pages - in addition to article edits themselves - provide wikipedians with a powerful means of shaping the presentation of knowledge. (chap.8)" This information is useful to me in the way I will be able to compare it to the, say, simpler, and more spontaneous collaboration of strangers in bittorrent which does not require a 'talk page'. What I would have liked to have known is how the 'talk' on these pages allowed networks of 'equal' users to perfect articles on complex topics, and what the users themselves thought of the arrangement.
Mitchell Houwen

What Wikipedia Can Teach Businesses About Collaborative Authoring - 15 views

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    This is an extremely interesting article as it focuses on the ways in which wikis have excelled in enticing people into contributing and exciting them about making contributions. Businesses and organizations can learn a lot from this article as it also illustrates ways in which a wiki can be used to increase the rate, amount and quality of contribution. The precise nature of Wikipedia is one of the greatest advantages it has over other information sources. People looking for information find their topic and the information provided is in a formatted style that is maintained throughout the site. The limited security measures on Wikipedia allow people to contribute what they wish with minimal restrictions. The question is however can a wiki such as Wikipedia be used effectively to add value and increase collaboration within a business environment? Wikipedia does allow users to contribute information and remove the barriers and restrictions of both geographic and social status. This can allow bias or ill-informed information to be present in articles. Within a business structure there is little to no chance of purposely misleading information being presented to the articles. This does remove one of the major problems that Wikipedia faces as the integrity of information is assured. So with this in mind does a wiki remain a great resource for collaboration within a business environment?
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    The paper seems idealistic. Presenting all the good points of Wikipedia as has applied to the the vast amount of contributors does not translate well to corporations. The paper does not mention the impact of business culture, hierarchies, specialist knowledge and a smaller base of contributors. I think if you want to destroy working relations in a company then deploying wikis would be a good start.
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    This article related to my topic (Wikipedia). Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of volunteers all around the world who edit and publish its articles. For most of the businesses doing something for free is painful, but in Wikipedia publishers enjoy to publish articles for free. The base structure of Wikipedia is each articles consist of some pieces, so, editors never face with file- lock during their editing, because, articles are chunking and editors can edit each part of an article in a same time, but they cannot work on the same piece of article in a same time. In addition, against HTML, which is a computer language that this technology cannot support chunked articles, XML largely can support chunked articles and Wikipedia created by XML technology to give permission to volunteer to edit article/articles in a same time. Moreover, XML allows writers to choose their desire heading level, for example, they can choose level-1 heading and the system will automatically obey it. Wikipedia's can also choose the format, text size, color and font of their text and XML will automatically add the number of each page in cross- references and make it nice for printing
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    Overall, this article provides a nice summary of how businesses and corporations can employ wikis in their knowledge production, highlighting some of the advantages and disadvantages and discussing some troubleshooting problems. Yeo (2010) notes that an added benefit of using wikis in businesses is that multiple people can work on a document at once, allowing multiple editors to work on different sections of the wiki at the same time. However where companies may struggle is with the layout and formatting of the page. Hasan and Pfaff (2006) note that IBM, the Disney Corporation, and British Telecommunications are just some of the major corporations that have successfully implemented the use of wikis into their business structure. The Shell Corporation is yet another business that has successfully employed the use of wikis in their organisation (Hendrix & Johannsen, 2008). Similarly, the revision history and ability to track editing changes made to pages is a common advantage running across all of these studies. Although this article offers a nice description of how wikis can be used in businesses, it does not delve into the world of knowledge management and using wikis as a knowledge sharing platform, as discussed by Hasan and Pfatt (2006). They also fail to provide strategies to motivate employees to make use of the wiki and participate in knowledge contribution, as mentioned by Hendrix and Johannsen (2008). Nevertheless, the article makes us aware about wikis and how they can be incorporated in businesses, noting some of the advantages and limitations. Additional References: Hasan, H., & Pfaff, C.C. (2006). The wiki: an environment to revolutionise employees' interaction with corporate knowledge. OZCHI. 11(24-26). Pp377-380. Retrieved 19th March 2012 from http://www.ozchi.org/proceedings/2006/sessions/short-papers/social/hasan-p377.pdf Hendrix, D., & Johannsen, G. (May 16th, 2008). A knowledge sharing and collaboration platform. Inside Knowledg
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    This article related to my topic discussed about how Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of businesses all around the world who edit and publish its articles (Yeo, 2010). According to my own studies, Wikipedia will be good for small businesses? Wikipedia as a popular online community can help small businesses to have an article there. Of course, everyone can make a page in Wikipedia, but, having a page for businesses can bring more customers for them, for example, Zip's Drive-In has article in Wikipedia which gives information to people about its fast foods. Tekserve, sales Apple products in New York, has a Wikipedia article to gives beneficial information about their new products and absorb them on their own blog. Or even "Hollywood-based Roscoe's House of Chicken and Waffles" has article in Wikipedia (Mcgee, 2009). But why businesses want to have an article in Wikipedia? They can have great exposure of their new products: when a company has article in Wikipedia that means more people all over the world can read their information that brings them more exposure. They can manage their information and their through Wikipedia and people know Wikipedia as a trustable resource. Moreover, Wikipedia gives permission to businesses to update their articles, and with the help of Talk page they can read customers wishes and suggestion (Mcgee, 2009). However, businesses must aware there in Wikipedia there will be some angry customers and they may edit their articles, so, businesses should aware to correct any untruthful information which added by others and it is a truth that monitoring can be very time-consuming for them (Mcgee, 2009). Mcgee, M. (17 september 2009). Should a small business have a Wikipedia article? Available online at: http://www.smallbusinesssem.com/should-small-business-have-wikipedia-article/2311/
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