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Ransomware: One of Hospitality's Biggest Threats in 2017 | News | Hospitality Magazine ... - 0 views
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discuss how ransomware can affect the hospitality industry and what hotels and restaurants should consider to protect themselves from future cyber attacks.
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Travelers may be annoyed, but for the hotel, ransomware can be a major business disruption.
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The cyber threat has been used to target a variety of businesses from hospitals to retailers and now the hospitality industry
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, businesses need to always be ready for a breach. Every business should have an action plan in place to prevent their company from being the next victim of ransomware or any other cyber security threat.
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pirated software, file attachments, web links, and suspicious emails.
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keep additional devices from being infected.
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best practices for any company to employ are regular backups and a tested disaster recovery plan
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Using anti-malware software is a necessary start, but it will not stop everything – especially rogue software downloaded by employees
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important to act quickly by segmenting portions of the infected network and removing devices to try and prevent the problem from spreading.
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install ransomware protection
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malicious software will continue to rise as businesses and consumers become more dependent on the internet for everyday needs.
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it’s important that businesses take proactive steps to protect not only company data, but the overall integrity of the company network from hackers.
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The article discusses ransomware attacks on hospitality properties. A 2016 attack left guests locked out of their rooms but the threat could affect different areas of a hospitality business and cause significant disruption to their business. Properties need to be prepared for a security breach with an action plan to prevent cyber-attack. The article points out that it's important to act quickly to segment the network and try to prevent any new devices from being infected. Best practice recommends regular backups and a recovery plan, using anti malware software and being cautious with employee installed software. The most important thing a company can do is to be proactive and prepared for an attack.
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shared by tgore002 on 20 Mar 19
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Apple Was Slow to Act on FaceTime Bug That Allows Spying on iPhones - The New York Times - 0 views
www.nytimes.com/...facetime-glitch-apple.html
hotel software business hospitality technology travel tech
shared by tgore002 on 20 Mar 19
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The FaceTime problem has already been branded “FacePalm” by security researchers, who say Apple’s security team should have known better. Rarely is there a software flaw that grants such high-level remote access and is so easy to manipulate: By adding a second person to a group FaceTime call, you can capture the audio and video of the first person called before that person answers the phone, or even if the person never answers.“If these kinds of bugs are slipping through,” said Patrick Wardle, the co-founder of Digita Security, which focuses on Apple-related security, “you have to wonder if there are other problematic bugs that other hackers are exploiting that should have been caught.”
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Marriott Breach Exposes Far More Than Just Data - 0 views
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for about 327 million victims, compromised data may include names, addresses and passport numbers
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"they should have been able to isolate hackers back in 2015."
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Currently many companies opt for inadequate data security because it's cheaper than the consequences of a data breach,"
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"The Consumer Privacy Act fixes that and would hold companies accountable."
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The CCPA — which gives Californians the right to know what personal information is collected about them, whether and to whom it is sold or disclosed, as well as the power to prevent such sales — takes effect in 2020 and, while it may sound like reasonable legislation, has already faced a grueling uphill battle.
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Fancy Bear, which has been tied to Moscow's military intelligence service GRU, was found to be using the leaked NSA hacking tool Eternal Blue to hack victims via their hotel WiFi connections.
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This is much more than a consumer data breach. When you think of this from an intelligence gathering standpoint, it is illuminating the patterns of life of global political and business leaders, including who they traveled with, when and where. That is incredibly efficient reconnaissance gathering and elevates this breach to a national security problem.”
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Hotels are easy targets, constituting 92% of all point-of-sale intrusions in 2017, and hotel mergers are only expected to accelerate.
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Marriott's data breach in 2018 exposed the information of over 500,000 guests including names, addresses, and passport numbers - leading to a class-action lawsuit and falling share values. The California Consumer Privacy Act, taking effect in 2020, gives Californians the right to know what information is collected about them and where this information goes. Amazon, Facebook, Google, Microsoft, Twitter, Uber, AT&T and Verizon are lobbying against the CCPA, but data-security regulations are being enacted regardless to protect customers against these breaches.
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Revealed: Marriott's 500 Million Hack Came After A String Of Security Breaches - 0 views
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This article explores multiple hacks of different Marriott networks that led to guest and employee security breaches. More specifically the hacks include a third party IT security who downloaded malware that ended up allowing access to internal Marriott email. Another involved hackers stealing the starwoodhotels.com domain which allowed them access to consumer information thinking they were booking rooms. Another beach came through the use of an insecure password for one of their cloud networks.
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HPE Newsroom | Why Securing Connected Sports Stadiums Is a Must - 1 views
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pturing a few credit card numbers at the corner cafe when they can do the same to thousands of people in one place?
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The NFL monitored for scam websites before the event and brought in a cybersecurity team to track all data activity during the game. And it worked—so far, no cyber crimes have been reported.
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focusing less on the Snapchats and more on point-of-sale transactions during events.
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Stadiums need to segregate all that traffic from the important stuff,” such as credit card information and passwords.
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eams, says creating secure applications and focusing on point-of-sale and other important data exchanges is just half of the cybersecurity solution, though. Patron participation is the other, starting at the gate, physical screenings should go hand-in-hand with cyber screenings.
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IT professionals should monitor and restrict these growing digital access points in the building as well.
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Avoiding cyber attacks at sporting events comes down to educating patrons about the risks
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the next few years new technologies will arise to offer better, more cost-effective encryption options (possibly through quantum computing technologies) to help mitigate cyber cri
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o date, though, it seems cyber safety will continue to rely heavily on the fans entering the stadium.
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HNN - 4 cyber security threats looming over hotels - 0 views
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The world of cyber security is seemingly in a state of constant flux, making the sources of possible threats hard to nail down for hoteliers.
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The world of cyber security is seemingly in a state of constant flux, making the sources of possible threats hard to nail down for hoteliers.
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The velocity of change of threat landscape is very challenging for organizations.
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But the practice is growing more and more sophisticated, panelists said, and phishing attacks are increasingly targeting high-ranking executives, including those in the hotel industry.
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without checking with multiple sources and having face-to-face conversations.
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In such phishing emails, the scammers will order subordinates to authorize large wire transactions under the guise of the transfer being for some sort of acquisition or other major transaction.
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projects (they’ll do), along with the methods and styles of communication
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take over the email accounts
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Ransomware is the practice of finding some vulnerability in a company’s systems to abduct their information or the functions of those systems and then keep it hostage until someone gets a payoff.
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breach of your point-of-sale systems and loss of customer payment card information.
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extent of your insurance coverage in the case of such an attack
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Braun called point-of-sale attacks the single biggest cyber security threat to the hotel industry.
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denial of service, or DDoS attacks
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hijacked and then used to send little pulses to bring down systems.”
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This article discussed some of the biggest cyber security threats to the hotel industry. One of the biggest threats is that of the POS system, this is not new but we should still watch over it. Another threat that is old is a phishing scam the scams are getting more sophisticated now, hackers get into the email accounts of executives and order large transactions to be made. Internal protocols cannot wipe of the hack but can minimize the risk of employees falling for the fake emails. Ransomware and DDos are also hacks though not as common they still carry big risks.
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Right Property Management System is Key to Your Hotel's Success. - Saturday, 27th July ... - 1 views
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Ask any hotelier and they will all agree that a hotel management system plays a key role in their hotel’s success.
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At the back-end, hotel software is even more important. The front office module, point of sale, accounts receivable, banquets and conferences, restaurant module, housekeeping, inventory, HR and Payroll, along with a host of other modules and apps in a hotel software must work in an interconnected and smooth manner.
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you will have to additionally invest in purchasing, licensing and maintaining the back-end modules.
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Many times, a software vendor could simply be offering you a Front Office Module.
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These software products may have integration issues, and can become major hurdles for your staff when they use the modules
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your hotel runs a mission-critical operation.
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Numerous integrations also means you could spend long hours networking and interacting with multiple vendors.
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this could get restrictive and influence your other partnerships.
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review about your potential software vendor is their experience in the industry
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investing in the right hotel software is a complex task and most hotels spend months deliberating on their investment.
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The hotel software market is full of options, and each vendor claims his software is the best. However investing in the right hotel software is a complex task and most hotels spend months deliberating on their investment. Unfortunately, hoteliers excel at their core skill, delivering to guests a world-class hospitality experience, and sometimes get ‘talked’ into making a wrong decision on the software they adopt.
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The right property management system plays a key roles in the success of any hotel. Property management systems store guests' information which helps make for a pleasurable stay at the hotel. On the back end having the proper property management system can be key tool in making a successful stay at the hotel. The front end has software that handles the point of sale, account receivable, banquets, conferences, restaurant, housekeeping, inventory, payroll, among other apps and modules that connect to make the hotel run successful smooth. The information that is stored in these systems generate reports that the hotel can review for decision making. Much like other software, technology can be exhausting at times when it doesn't do what we want it to do. The hotel software market is full of many different option management can choose do off with. A few things a hotel should consider when choosing software should be: How many modules will your new hotel software offer? Does your new property management system have third party products merged into it? Is your hotel software compatible with third party software? Does your property management system help you enhance revenue? Considering all these questions while choosing a new property management system can help management choose the best system that will be most beneficial for the hotel. As someone who has been part of choosing a PMS it is very important to consider everything. Every vendor tells you why theirs is the best. It takes a lot of time to review everything and determine what system will work best for the company. I think where companies go wrong when getting a new system is training. The companies I've worked for often do very little training. I think lack of training for employees contributes to employees not using systems correctly and to full capacity which causes errors in reports. As a sales director, I often read reports and knew the information wasn't correct and it was due to input error. This - ...3 more comments...
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Correct, but as well hoteliers would always go for Opera if the company does not have a signed deal with a PMS company to use their services worldwide. For example, Starwood in America have a signed deal with Galaxy systems, however Starwood in Asia Pacific go with Opera. This is just due to the fact that Galaxy is still facing some issue in terms of getting the system in different languages. But in general, Opera is preferred by any hotel company. Recently the Hilton in Japan, has changed their PMS ONQ to Opera. -
Property management systems are important in a hotel. They enable to establishment to store information to personalize a guest experience, but they also assist the back-end with point-of-sale, accounts, payroll, restaurant module, ect. The headache is deciding which system is best for your operations. This article list a few helpful questions in order to sort out what system your establishment needs. The first question the article is, "How many modules will your new hotel software offer?". The reason why the author points this out as being important is because some softwares just come with the Front office module. Meaning you will need to invest in another system to accommodate the back-end of the hotel. Then he goes into ask, "Does your new property management system have third party products merged into it?". Some software vendors require smaller companies to merge products to make up their PMS. This can lead to a hassle for the staff and means you could spend long hours needing to interact with multiple vendors rather than just one. Another question the author posses is, "Is your hotel software compatible with third party software?". This question is to double check that the software you plan to integrate is compatible with third party hardware and software. A couple examples are credit card payment gateway and the door locking system. These are all useful questions that a manager can look to in order to help them pick a system. -
The main point of this article is to point out key features that you need to consider when you are upgrading your PMS in your hotel. It makes the point that choosing a new PMS is not easy, and it can get very complicated since there are so many on the market. One of the main points the author makes is that you should be looking for a system that has multiple modules, not just a Front Office Module for example. Another point the author makes is that some software companies have other parties involved when establishing their software, this is not a good thing since it may lead to you having to interact with a number of vendors which could take a good amount of time away from you, time that you could be using interacting with guests or doing a more qualitative time consuming task. You also want to make sure that your new potential software is compatible with third party software. "Review this list carefully to ensure the software you are buying is compatible with a large number of third party hardware, if not, this could get restrictive and influence your other partnerships". Lastly, the article discusses how you should check with the experience in the industry of software companies you are considering. Since your hotel runs a "mission-critical operation" you want to make sure that your PMS will indeed help stick with the mission of helping to enhance your revenue. I believe that these are great tips to follow by when looking to incorporate a new PMS, I also think the security of your new software should be added to the list as well; how secure is it from hackers? -
This article was very interesting and it gives advice to any person thinking about opening a hotel in what software you can use. A hotel software is extremely important because that has all the guest information and store there experience that they had at the hotel. You have to see what software you want to implement when changing the hotel management system or property management system you need to know who is selling it to you and what is included in the software. If you are just getting a new system, you have to make sure that everything you already have is included and more. You also have to make sure that the software you get is compatible with a third party hardware. A hotel software system can make you or break you in a hotel. You really have to know the vendor that is selling you the software and make sure that they have experience with the software. The better the software that you have in the hotel, the smoother the hotel will run.
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The article talks about the importance of using a PMS or Property Management System. The use of a property management system is very important to the success of a property. The article is also able to aid those who looking to implement a property management system by helping them narrow down what they will need. The article poses questions toward the reader to see what they are looking for in a PMS.
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Why POS Systems Are Still the Best Choice for Many Businesses - 1 views
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This article was very interesting because it talked about the traditional POS system that most business use and the mobile payment system that is the new thing that is happening now. A lot of people are using mobile payment to pay for their service. Businesses are still trying to adapt to the new mobile payment system since it's still something new to them but they are hesitance to adapt to it because of security reasons. With the traditional POS system, guest information is more safe and also it keeps inventory control, reporting capabilities, which is great. A lot of hackers can get into the mobile payment system and steal guest credit card information, which is not good. This is not good for neither companies nor guest because why guest get their information stolen, business also has to pay fees for every credit card stolen. The best thing that businesses can do instead of trying to choose which one to pick is combining both system and seeing how it works. They can use it in a way where guest can use their phones to order stuff to speed up the service process but should pay on the traditional POS system to keep every information secured.
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Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech - 2 views
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These companies are offering the first property management systems built for the internet era. The property management system provides the record-keeping heart of hotel front-desk check-in, check-out, and payment. The systems are critical for shepherding hoteliers through today’s digital transformation.
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“Given the rise of Airbnb, hoteliers are more willing to innovate on experience to compete,” Kalevar said. “Mews makes it easy for hotels to plug in other innovations like flexible check-ins or smart locks for guest room doors.”
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It faces competition on all sides. Rivals include Apaleo, Cloudbeds, and Hotelogix. Public companies that have recently rolled out similar products include Amadeus, Sabre, Shiji’s StayNTouch, and RLH’s RLabs.
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One X factor is security, which is more paramount than ever, given the increasing number of data hacks. Mews said it doesn’t store credit card data in its property management system but keeps the data in a separate vault. But as a newcomer, the startup may have more to prove to hoteliers than Oracle and Protel, which have had good track records on security.
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This article talks about Mews, a start-up company, receiving a huge investment after there showing of "the first property management systems built for the internet era." Basically, a system that keeps track of all the hotel's check-in, check-outs, and transactions, this is an important system for those hotels who intend to keep up with the ever-changing digital age that we are in. This article focuses on the landscape of many of these types of tech groups who are all competing as well as the growth of this tech company and how they came up with this idea. Though with all new technology, there could be a potential drawback of data hackers mining for information. Thus, it is up to this group to prevent these problems while rolling out their new technology.
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Impact Of E-Commerce On The Hospitality Industry | YOSAKI - 0 views
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E-commerce has now become a very important and basic part of people’s lives and since it is the selling and buying of products and services via the internet it has not only impacted on the business industry but the hospitality industry as well.
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The hospitality industry being one of the most essential industries must move together with the evolving world in order to fully satisfy consumers and this has brought an unavoidable combination of E-commerce and hospitality.
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Society is constantly changing and a big part of that change is due to technological advancements. In order for the hospitality industry to move forward and keep up with society it must stay up to date with these changes and make constant improvements in the system.
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E-commerce creates quick access to the hospitality industry as it markets the best services so that people don’t have to waste too much time looking for where the best hospitality services are.
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People want to be able to access what they are looking for or what they need quick and easy.
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As tourists look for the best places to tour on the internet they are also provided with hospitality facilities such as accommodation (hotels), social functions, foods and cultural attractions among many others that are displayed all over the internet.
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The hospitality industry and tourism seem to almost work hand in hand through eCommerce as this example shows.
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From a mobile phone or computer it is now very simple for to look up for where they can find the best services
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The hospitality industry is majorly dependant on wildlife and natural scenes which are very easy to advertise through E-commerce
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Being advertised through the internet gives them a better chance of having more people find them and want to use their services. People expect to find everything online.
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Since customers can know whatever they need to know through internet, all extra costs have now been eliminated yet made everything more convenient and thus leading to a really drastic rise customer satisfaction.
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eCommerce makes transactions faster by allowing guests to pay immediately for their services and since all information is available online they can have anything they need to know available for them right there. Thus it is understandable why customer satisfaction has increased.
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When using the internet it is super fast and easy for a customer to get into contact with the supplier of the particular service or product that they need. Using emails and different social media app chats communication which is one of the key issues in developing the industry has greatly been simplified.
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For customers it is very important as well to get in touch with their suppliers for any questions or concerns that they may have. When they contact them they expect to be able to do so fast and just like that they also expect a quick response from them.
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Through the various web services, customers have been motivated to try out the most famous hotels and inns no matter how far they are and also people who were never interest in travelling are encouraged to go to destinations far away.
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Everyone loves to have various options to pick from in order to have their needs perfectly satisfied and that is exactly what e-commerce has brought into the hospitality industry
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All a company needs to reach out its ideal customers is create a website through which it can offers its services directly to customers, display each and every service they offer and also the necessary conditions and requirements without having to pay extremely high costs for it.
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This reduction in cost makes more hospitality industry want to try eCommerce. Then with this extra money that was saved up, the company can invest it in something else to improve their services or to add things to their inventory.
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Most of the companies that deal in hospitality services now allow customers to have their places of stay booked earlier, they make the payments online and have all of the details including where to find tickets, how they will be welcomed, what is required of them and so much more.
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Now that all the information is available online it makes it easier for the guests to be informed beforehand and have some knowledge as to what to expect. eCommerce makes finding information about the services effortless.
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Much as they work hand in hand with other industries it is now an independent industry of its own
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Each and every company puts out their rates in the open giving customers the advantage of comparing prices before they can actually go on to spend the money.
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This a very important thing for customers. People like being able to compare prices in order to choose the one that saves them money. They also want to be able to make the right choice in terms of what is really worth their money. But of course this means more competition within the hospitality industry.
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Through the bookings and reservations done from the internet customers end up giving out way too much information something that has become overly dangerous as it exposes innocent customer’s information to unauthorized that end up using it for in wrong ways and for the wrong purposes.
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Some people may also have their concerns and preoccupations about eCommerce and how safe it is. Nobody wants their personal information to end up in the internet for everyone to see and possibly steal/use.
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E-commerce has created a world where it is extremely easy to rob, steal, kidnap and even more criminal offences such as killing among so many others.
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The owners of such places must put strict security and warning on such attractions or else suffer with the unruly members who may use them recklessly.
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Marketing countries with overly attractive facilities has become a threat as it has overly attracted the wrong crowd, not everyone that travels into a country come into the country with the best of intentions.
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This is another possible side effect of advertising in the internet. Everyone nowadays has access to the internet and therefore can see all this information and as is mentioned here not everyone has good intentions and could turn something pleasant into something offensive and hateful. One just has to be very careful with these things.
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The internet attracts all sorts of people since it puts out way too much information and the same way hackers get into other online businesses they have also managed to get into the hospitality industry and caused innocent countries to face huge problems with such people.
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Since the customer never gets to meet personally with the owner of the service, a seller can easily provide them a service different from what they actually wanted, some do this by mistake while others do it intentionally due to lack of ethics.
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This a very common things that does happen maybe very often depending on how well the communication between the customers and the suppliers goes. Sometimes customers end up paying for a service that wasn't exactly whet they wanted or whet they needed. This then leads to customer dissatisfaction and to poor service.
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Service providers need to check their services to ensure that they deliver customer satisfaction
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In conclusion, e-commerce has increased the popularity of the hospitality industry through the different ways of marketing its facilities and making them more accessible to the customers who are mostly tourists and people who enjoy lives of leisure and luxury.
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This article talks about both the pros and cons of eCommerce in the hospitality industry. It talks about how it has changed and helped the industry but also the side effects that it may have.
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Hospitality Upgrade | Online Skimming Threatens Hospitality E-Commerce Sites - 0 views
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Attacks against the hospitality industry to gain payment information continue. There is a growing threat to all e-commerce websites called Web-based or Online Skimming. These attacks infect e-commerce websites with malicious code, known as sniffers or JavaScript (JS) sniffers and are very difficult to detect. Once a website is infected, payment card information is “skimmed” during a transaction without the merchant or consumer being aware that the information has been compromised.
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Today two industry cybersecurity organizations, PCI Security Standards Council (PCI SSC) and the Retail and Hospitality ISAC, joined forces to highlight this growing threat.
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By exploiting vulnerable plugins, brute force login attempts (credential stuffing), phishing and other social engineering techniques, the hackers attempt to gain access and inject malicious code. “These attacks are either directly into e-commerce websites or often into a third-party’s software libraries that merchants rely upon. These service providers may not be aware of the risk they create for their customers if they are not focused on security and the potential threats targeting them
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The ability to detect these threats before they can cause damage is significantly important. Examples of PCI DSS Requirements providing ”detection” controls include: Reviewing code in order to identify potential coding vulnerabilities (Req. 6) Use of vulnerability security assessment tools to test web applications for vulnerabilities (Req. 6) Audit logging and reviewing logs and security events for all system components to identify anomalies or suspicious activity (Req. 10) Use of file-integrity monitoring or change-detection software (Req. 11) Performing internal and external network vulnerability scans (Req. 11) Performing period penetration testing to identify security weaknesses (Req. 11) Alerting on posts to newly observed domains in proxy logs can further provide additional avenues of detection for future phishing attacks as well as the initial reconnaissance phases of an attack on a thirdparty JavaScript library.
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This article goes in to detail that attackers have targeted information that is acquired on websites such as credit card and other personal information. This writing does tell how PCI and Retail and Hospitality ISAC joined forces to help prevent such attacks from happening on these websites. Now PCI and ISAC are the standard when it comes to protecting information. These attacks are easily undetectable by these websites because they are only skimming for the information. this article does give tips for prevention and detection. PCI is the industry standard and by them teaming with ISAC it will make these websites and your information more safe.
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Guests: Hotels are not investing enough in cybersecurity | Hotel Management - 0 views
www.hotelmanagement.net/...investing-enough-cybersecurity
hospitality technology business hotel cybersecurity security data
shared by allisonweets on 16 Feb 20
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More than 22 million U.S. travelers self-report as being the victim of a cyberattack through their business with hotels, according to the Morphisec 2019 Hospitality Guest Threat Index.
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Following the Marriott International/Starwood Hotels & Resorts Worldwide breach that was discovered nearly a year ago, U.S. Commerce Secretary Wilbur Ross noted that “many companies have been scrimping on the cybersecurity budget” — both in the hospitality sector and beyond.
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Almost 60 percent of consumers said restaurant point-of-sale systems are the most susceptible to cyberattacks within the hospitality industry.
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Millennials (24- to 35-year-olds) believe they are most vulnerable to a cybersecurity breach when staying at a traditional hotel rather than when booking with Airbnb.
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More than 25 million U.S. consumers self-reported that a restaurant visit has resulted in a data breach.
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Earlier this year, Morphisec discovered FIN8, a cybercrime group most known for targeting the retail industry, was actively targeting POS systems within hospitality companies in the U.S. and abroad.
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“Increasingly, attackers are targeting weakly defended point-of-sale systems as an entry point into the broader hospitality organization network. With many POS devices in the hospitality industry still running on Windows 7 or even Windows XP-based embedded operating systems, they are increasingly vulnerable to breaches, and cybercrime groups are taking notice.”
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This article discuss the idea that cybersecurity has been neglected according to consumers and more emphasis should be placed on protecting their private information. It has been found that point-of-sale systems are the most common victims of these breaches, and most often at restaurants. Attackers are targeting systems with weak points and outdated software, making them at a considerably higher risk for breaches and cybercrime. Companies must start investing more in heightened security measures in order to retain consumer loyalty.
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Security and tech trends in the hospitality industry for 2019 - 0 views
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This article addresses the importance of cyber security throughout the hospitality industry. The hospitality industry in recent years has made huge advancements with technology and this is only the beginning. With the amount of hackers there are, hotels and restaurants will be a large target to gain customer information and steal their credit cards and other information. The importance of security in the industry grows with the advancements as well. -
The article mentions the trends and the necessities for the hospitality industry not only to be technological appealing to the guests but also to give them peace of mind that all of their information and transactions are safe on the web.It is important that companies create a balance between getting all of them. More importantly than the necessity of being trendy and fashion about what is out there to benefit our hospitality industry, is very important to recognize that every new day, there is a new treat and we have to protect our reputation and the information our guests are trusting us. Hector Pachon
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Why Software Updates Are So Important | McAfee Blogs - 0 views
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You may have heard of the recent Equifax data breach, in which 143 million Americans were potentially affected, with Social Security numbers, birth dates, and home addresses exposed. The hackers were able to access the credit reporting agency’s data through a known vulnerability in a web application. A fix for this security hole was actually available two months before the breach, but the company failed to update its software. This was a tough lesson, but one that we can all learn from. Software updates are important because they often include critical patches to security holes
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Three ways tech is transforming accounting | Accountancy news | ICAS - 1 views
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Cloud computing – running applications online rather than on customers' own premises – is one of the most important developments in information technology in the past 10 years.
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"The use of a true software-as-a-service model allows the development team to evolve the product rapidly,"
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"That's especially important when it comes to keeping systems up to date with changing tax legislation."
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Some experts are sceptical about cloud-based tax software. One of the main concerns is the security risk involved in putting customers' data in the cloud.
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The main risks are accidental loss of data, particularly during a power cut, and hackers getting hold of information.
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The main reason for changing software, of course, is to keep up with tax law, such as the introduction of the "real-time" pay-as-you-earn tax system in 2013.
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Being able to access tax and accounting data remotely is also useful.
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Accountants and business are demanding more from their software. More analysis, more interaction between an accountant and their client, and easier access to information when out of the office
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This article talks about cloud computing, mobile access and advances in tax software. It refers to the concerns about security with cloud-based tax software. Is it worth risking? Is there really a risk or is it just irrational fear? And doesn't it make it easier when tax codes change that cloud-based tax software would be updated for you? Mobile capabilities and mobile working are interesting. the ability to record expenses on the go and check financial data and manage accounts using a mobile device are very appealing features.
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Cybersecurity in Hospitality Industry - Types of Threats - Logsign - 0 views
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implementation of electronic devices and similar conveniences also pose serious threats regarding the security of our sensitive information. That is why cyber security practices gain much more importance in the hospitality industry. I
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The term cyber security is used to refer to the methods and practices that aim to defend devices, networks, servers, electronic systems and all kinds of data from ill intended attacks.
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Cyber security professionals aim to keep such malicious intended individuals away from your systems.
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Cyber security practices often involve the use of a tool or software such as antivirus programs, firewalls, anti malware software and such. In accordance with the needs and vulnerabilities of your organization, various cyber security solutions can be employed and configured. You can opt for getting professional help and/or hiring a team of cyber security professionals for this task.
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In the past years, we have witnessed many hotels being victims of cyber criminals. Such incidents lead serious data leakages and hurt the reputation of the organization.
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Customer Data/Identity Theft: When booking a hotel room, we share some of the most sensitive pieces information regarding us: Our name, address, payment information. That is why most hackers try to steal customer information from the hotels using malware, computer viruses and social engineering methods.
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he term phishing refers to the techniques used to deceive and convince professionals to leak information. The most popular phishing techniques include fake web pages, phone calls, text messages and e-mails.
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Darkhotel hacking: This technique involves hacking the hotel WiFi and steal information from the visitors.
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If you want to protect your organization from cyber threats, first you need to inform your employees.
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Secondly, you must invest in some bullet-proof cyber security software including but not limited to antivirus, antimalware and firewalls. You must also hire a team of IT specialists to ensure that your organization is protected 24/7.
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This article talks about the type of threats the hospitality industry can face, an explanation of cybersecurity, and how to protect your organization from cyber threats, especially phishing.
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NIST Offers Cybersecurity Guide Tailored to the Hospitality Industry - Homeland Securit... - 0 views
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“Our practice guide documents how we enabled cybersecurity concepts such as zero trust architecture, moving target defense, tokenization of credit card data, and role-based authentication in a reference design that addresses cybersecurity and privacy risk
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hospitality ranked third among industries compromised by cybersecurity breaches in 2019, and the industry suffered 13% of the total incidents
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zero trust architecture, a cybersecurity paradigm focused on resource protection. Its premise is that trust is never granted implicitly but must be continually evaluated.
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The design protects data moving within this environment, and it prevents user access to the various systems and services.
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authentication and authorization of both subject and device are required before users can access a network’s resources.
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This article is about the National Institute of Standards and Technology providing hotel owners in the hospitality industry a new practical cybersecurity guide, to reduce risks of high vulnerability that attracted target for hackers in areas such as hotel's PMS that is used to store guests' personal information and credit card data. -
Hospitality was ranked third in the top five industries to be comprised by cybersecurity breaches in 2019. Over half the breaches were attacks on on site property servers. NIST offers a guide to hotel owners to reduce risk of cyber attacks. Their guides addresses cyber and privacy risk on PMS. The PMS design protects data moving in the environment and prevents user access. Zero trust architecture requires authentication and authorization of both subject and device to access a network's resources.
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Why PMSs are headed to the cloud | Hotel Management - 0 views
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Cloud PMS solutions are more accessible and ready for mobile
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The underlying architecture of cloud-native PMS solutions also enable faster feature development and much less downtime for upgrade and maintenance compared to on-premises PMS.
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A cloud-based PMS is easier to integrate with other hospitality technology products as well
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But ultimately, moving to the cloud is an individual decision for each hotel—there are benefits and disadvantages of each option that can differ wildly based on the geographical location
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The ultimate selection of a PMS needs to consider the ability of the PMS to meet the needs of the hotel, from feature set to service levels
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The consideration and adoption to move to the cloud is not appropriate for every property and needs to be evaluated thoroughly.
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Insights, analytics and all of the data science can improve the guest experience.
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The cloud enables guest-facing interfaces, including self-service options and allows hoteliers to harness the power of data and analytics to provide a personalized experience.
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Content-management system, rates and inventory are other key integrations that will allow for a free flow of information for a smooth business outcome
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Looking to the future, integrations that allow for mobile key and online check-in will be important
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The typical hardware PMS contains a vast amount of personal guests' information. Hotels usually consume a lot of expense to protect this information from hackers. One of the many benefits of cloud computing is helping to protect this sensitive information. Cloud computing also offers more modern attributes like accessibility from any location and any device and less downtime. Even though the roles of PMS are growing, each hotel should analyze their current atmosphere and see if this a sufficient move forward for their specific business. Ultimately, a cloud PMS should offer freedom and fluidity for guest check-in. -
This articel discusses the reasons why Cloud PMS is gaining popularity and related considarions that hotels should take into about this tecnology. It also shares some effects of guest experience and the importance of system integration with other systems.