My article is about the Halogen software and its features in the hospitality industry. Halogen software delivers service brilliance, with HR software that empowers hotel and services employees to achieve performance. Halogen improves productivity, it can also reduce errors and maintain compliance.

Physical plants are very important in the hospitality industry and it's one of the factors that determine customer satisfaction. We live in a world where sustainability and smart room technology start changing the guest's expectation. Along the fact that the hospitality facilities have to look great, the physical attractiveness, they also have to be safe and that's where sustainability and smart room technology come in. The maintenance of a facility depends on how sustainable and smart a building is.

The impact that Emarketing in the hospitality industry is very important nowadays and it is crucial for the hospitality industry to use it to achieve the greatest customer service. This article is how emarketing in Nigeria is an issue in the hospitality sector. The easiness and cost effectiveness of Emarketing makes it perfect for the industry for effective customer service and some countries are not taking advantage of it and it's a global issue. A study has made in Nigeria that emarketing and service have great influence to satisfy customers in the hospitality industry.

Safety and security is very important in the hospitality industry. When you have tourist coming to your place every single day then you know you need to have your premises secure. In this article they talk about how hotels have separated and made two different categories, which are security and safety. This article also shows how it is very important that hotel train their staff for an emergency if it was to occur. Training your employees in safety and security would help prevent any emergency that can happen in the hospitality industry. This will just help tourist come to your hotel more because guest will feel safe at your hotel. The system that hotels implement about security and safety is very important and will help keep bringing in your guest.

The tourism and hospitality industries have widely adopted information technology (IT) to reduce costs, enhance operational efficiency, and most importantly to improve service quality and customer experience. My article is about how tourism investments in developing country is a source of inclusive poverty reduction. The tourism sector has a lot of potential when it comes to IT investments. This sector can boost competitiveness, economic opportunities and prosperity in developing countries. Mozambique is a good example. Investments to the IT projects in the tourism sector created 75 jobs for locals supporting over 1,000 community members and other developing countries like Haiti, the Solomon Islands, Yemen and Zambia recently prioritized tourism as a key target to produce economic growth.

My article is about Intacct, which is ahospitality accounting software. This software is considered as one of the best software in the hospitality industry for multi-property hotel businesses, restaurant chains, entertainment business and more. With Intacct, you can automate your hotel accounting and financial management, gain greater visibility into hospitality business and make decisions that will boost profitability. With less focus on accounting solutions in the hospitality industry, hotels, restaurants and other hospitality facilities can concentrate more on customer satisfaction. With intacct, a business can enhance and boost efficiency, analyze performance and improve it and also experience the cloud advantage, which makes everything better, easier and more accessible nowadays. Intacct provides hospitality facilities with secure, web-based access to up-to-the-minute information, so anyone can do their job, from any browser, on any device.

This article was very interesting because it talked about the traditional POS system that most business use and the mobile payment system that is the new thing that is happening now. A lot of people are using mobile payment to pay for their service. Businesses are still trying to adapt to the new mobile payment system since it's still something new to them but they are hesitance to adapt to it because of security reasons. With the traditional POS system, guest information is more safe and also it keeps inventory control, reporting capabilities, which is great. A lot of hackers can get into the mobile payment system and steal guest credit card information, which is not good. This is not good for neither companies nor guest because why guest get their information stolen, business also has to pay fees for every credit card stolen. The best thing that businesses can do instead of trying to choose which one to pick is combining both system and seeing how it works. They can use it in a way where guest can use their phones to order stuff to speed up the service process but should pay on the traditional POS system to keep every information secured.

My article was very interesting and it was about the evolution of hotel PMS over the past 10 years. Early generations of hotel property management system only had the necessary features and functions like room inventory maintenance and housekeeping assignment. But now some PMS have been developed to meet the end-to-end needs of modern day lodging properties in ways that could be difficult to imagine a decade ago. Some systems now even come with marketing and sales tools for creating targeted promotions and campaigns based on individual guest profiles, behaviors and preferences. With the help of technology, property management systems for hotels have great opportunities to be improved because the goal of every software should be to provide the best service for the guests based on their information.

This article is about how technology can reduce the cost using sustainability. Although that some people believe that green operation is more expensive and that guests are not interested in hospitality. According to Cornell University for hospitality research, the reverse is true for both. Recent advances in technology related to renewable sources of energy are beneficial and have cut the costs for energy. Not only that investment in environmental technology reduce the costs but also has a positive impact in our guest experience.

This article is about how technology can reduce the cost using sustainability. Although that some people believe that green operation is more expensive and that guests are not interested in hospitality. According to Cornell University for hospitality research, the reverse is true for both. Recent advances in technology related to renewable sources of energy are beneficial and have cut the costs for energy. Not only that investment in environmental technology reduce the costs but also has a positive impact in our guest experience.

There is always a negative side to a positive. As GDS has a lot advantages for hotels, there are a lot of negatives to consider as well. It is certain that GDS is an asset in the hospitality industry but a hotel for example might choose to seek bookings through other means because they are trying to cut costs. Some of the many reasons why hotels don't choose to use GDS are money, priorities, industry stagnation, declining audience and controversy. I will touch upon money, priorities and controversy which I found are the most important. For money, the price of GDS alone may be a drawback for some properties; this money could be invested in other areas of the property instead of GDS. For priorities, retaining guest in a hotel should more important than bringing new guests through GDS. For Controversies, GDS is known to monopolize the business travel market because some companies claim that their fees are unreasonable. To summarize this, there is not just one way to do things nowadays. As GDS could be advantageous for one property, it may not be for another one. GDS is not the only answer when it comes to managing bookings and there are a lot of plenty options. Therefore a manager should know what choice to make by finding a balance through the positives and negatives of GDS.

My article is about all the issues that come with network in the hospitality industry. The hospitality industry is one of the world's largest industry and therefore generates billions of dollars. For example, more than 50% of hotel or travel reservations are made online which means a lot of data are being stored and collected online. Not only guest information (personal and financial) are being stored online but also employees information like social security numbers and medical information. With all of the advanced technology comes high exposure for data breach security. A security breach for any hospitality industry brings a lot of consequences. For example in a hotel if the information causes damages, the hotel operation could face liability claims for falling to protect the data by maintaining reasonable safeguards and there are so many other consequences that come along with that. But there are exclusive hotel insurance program for limited and full-service hotels that offer data breach coverage. In my opinion, If I was a manager of a big hotel, I would definitely have an insurance program because there would be a limit of liability for privacy, network security and media claims and more.

For the hardware/software article, I wanted to stay within the hospitality and tourism industry because we use a lot of softwares to have fast service and to keep the best guest experience. The name of the article that I found is " The 5 most popular hotel management solutions for smaller hotels". This article list 5 hotels management softwares specifically for small hotels and also their pros, their cons and most importantly their cost. The 1st that comes in the list is OPERA Property Management System (PMS) by Oracle. Oracle is usually known for big time budgets software but oracle also understands independent hotel needs like small hotels. Their pros are profile management, accommodation management, housekeeping management, multi- property configuration, multi- language and global currency support. Their cons are outdated online interface for some, can be slow during check-in/checkout process. The software comes in three levels ( Premium, Standard, Lite) is also available for both cloud and installed deployment.