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Contents contributed and discussions participated by hannahamorton

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hannahamorton

Marriott Breach Exposes Far More Than Just Data - 0 views

www.forbes.com/...xposes-far-more-than-just-data

data breach cybersecurity hotel

shared by hannahamorton on 14 Feb 19 - No Cached
  • for about 327 million victims, compromised data may include names, addresses and passport numbers
  • "they should have been able to isolate hackers back in 2015."
  • Currently many companies opt for inadequate data security because it's cheaper than the consequences of a data breach,"
  • ...5 more annotations...
  •  "The Consumer Privacy Act fixes that and would hold companies accountable."
  • The CCPA — which gives Californians the right to know what personal information is collected about them, whether and to whom it is sold or disclosed, as well as the power to prevent such sales — takes effect in 2020 and, while it may sound like reasonable legislation, has already faced a grueling uphill battle.
  • Fancy Bear, which has been tied to Moscow's military intelligence service GRU, was found to be using the leaked NSA hacking tool Eternal Blue to hack victims via their hotel WiFi connections.
  • This is much more than a consumer data breach. When you think of this from an intelligence gathering standpoint, it is illuminating the patterns of life of global political and business leaders, including who they traveled with, when and where. That is incredibly efficient reconnaissance gathering and elevates this breach to a national security problem.”
  • Hotels are easy targets, constituting 92% of all point-of-sale intrusions in 2017, and hotel mergers are only expected to accelerate.
  • hannahamorton on 14 Feb 19
     
    Marriott's data breach in 2018 exposed the information of over 500,000 guests including names, addresses, and passport numbers - leading to a class-action lawsuit and falling share values. The California Consumer Privacy Act, taking effect in 2020, gives Californians the right to know what information is collected about them and where this information goes. Amazon, Facebook, Google, Microsoft, Twitter, Uber, AT&T and Verizon are lobbying against the CCPA, but data-security regulations are being enacted regardless to protect customers against these breaches.
hannahamorton

Restaurant Tablets Are Causing Headaches for Servers - 1 views

www.grubstreet.com/...tablets-server-complaints.html

shared by hannahamorton on 03 Feb 19 - No Cached
  • hannahamorton on 03 Feb 19
     
    This article describes some of the issues that servers are experiencing when tablets are present at their tables - specifically the customer feedback feature on the tablets. Customers are using the platform to leave lude remarks, and don't take the feedback process seriously. Restaurant managers are reading these reviews and basing employee reviews and shift schedules on these comments, sometimes leading to decreased earnings. Other issues encountered with the tablets are orders that disappear and timing lapses.
hannahamorton

Travel Tripper Launches Metasearch Direct Connection with Google Hotel Ads - 0 views

www.hospitalitynet.org/...4091662.html

e commerce direct bookings ads google

shared by hannahamorton on 28 Jan 19 - No Cached
  • Travel Tripper, an award-winning digital agency and tech leader in hotel e-commerce, has launched Metasearch Direct, allowing hotels to send their rates directly from their CRS to Google Hotel Ads.
  • increase their visibility and maximize their return on ad spend on Google Hotel Ads while benefiting from lower setup costs and management fees.
  • deeply integrating their ads into search results.
  • ...2 more annotations...
  • option to pay for metasearch advertising on a commission-based model, which allows hotels to pay only when they receive a booking through the metasearch channel, as opposed to the traditional PPC model, which charges hotels for every click-through they receive.
  • help hotels attract qualified traffic to their websites and efficiently drive more direct bookings
  • hannahamorton on 28 Jan 19
     
    Travel Tripper launched Metasearch Direct, an e-commerce platform that allows hotels to send their rates directly from their CRS to Google Hotel Ads. Independent hotels benefit from this platform because it allows them to provide real-time pricing updates with high exposure in Google ads, and drives traffic their site, resulting in more direct bookings. Hotels are able to save money on fees because they pay only for direct bookings, as opposed to click counts.
hannahamorton

Grand Cancun Eco Island - 0 views

www.beautifullife.info/...grand-cancun-eco-island

green hotel eco-friendly

shared by hannahamorton on 17 Jan 19 - No Cached
  • Grand Cancun will be a mega-building, an offshore city standing on stilts where hotels, commercial centres, convention centres, cinemas and loads more will provide the ultimate experience in hospitality while cleaning the seas, being totally self sufficient, having zero-carbon-footprint, and providing drinking water and energy for the city from renewable resources.
  • Grand Cancun will provide part of the city`s needs with clean, local renewable energy.
  • Solar panels will cover most of surfaces, including see-through photovoltaic polymers on the dome.
  • ...6 more annotations...
  • Every residential block on the tower will have vertical wind turbines and solar panels.
  • All rain water will be collected and reused.
  • Underwater there are systems of tidal and wave energy collectors
  • A large inverse-osmosis desalination plant will provide drinking water for all the users of the complex and some for the city.
  • The shape of the building, its private beach and waterfront, and the coast will direct water right through waste collectors for floating solids and hydrocarbons.
  • Above the water everything is planned to care about the environment, and about motivating people to share the responsibility.
  • hannahamorton on 17 Jan 19
     
    The Grand Cancun eco-complex including hotels and convention centers, set to be completed in 2020, will drive ecotourism to Cancun while utilizing multiple green hotel technologies. The mega-building will have zero carbon footprint and be able to provide drinking water and energy to the city, all while helping clean the surrounding ocean water of pollution and waste. Remarkably, the entire structure is built on stilts, taking up no space from the ocean marine life. I recommend checking out the pictures in the article, the design is incredible!
hannahamorton

AccorHotels uses biometrics to determine guests' perfect vacation | Hotel Management - 1 views

www.hotelmanagement.net/...ics-to-understand-guests-needs

biometrics hospitality technology

shared by hannahamorton on 14 Jan 19 - No Cached
  • Seeker is an assessment of affinity that measures biometric reactions and behavioral analysis to unlock and gain deeper insights into what guests truly want and need in a travel experience
  • true loyalty goes beyond excellent service—it is about intuition and the anticipation of a guest’s needs
  • Behavioral data was merged with a “biometric multiplier” to give greater weight to responses with more EEG engagement, higher heart rates and elevated GSR readings.
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  • “This is the first time biometrics and behavior analysis are being used to detect travel preferences in the hospitality space, to our knowledge, and is an area with tremendous potential and possibilities,”
  • hannahamorton on 14 Jan 19
     
    A new technology is being unveiled that can read certain biometric factors of participants and extract information about a customer's likes and dislikes. While wearing the provided headset and wristband, data is gathered based on apha and gamma brain waves, heart rate, and galvanic skin responses. These responses are used to determine a customer's likes and dislikes when in certain environments. This technology can be used to anticipate what guests truly want and need in a travel experience.
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