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Hotel consortium website takes aim at online travel agencies - USATODAY.com - 0 views

shared by anonymous on 27 May 12 - No Cached
  • Room Key is designed to give the benefits of booking your room directly with the hotel and enough choice from these hotel chains and their partners that you won't be tempted to plunk your money down on an online travel agency site instead.
  • On Room Key
  • you can then view an overview of each property, along with photos, a map and ratings and review snippets from TripAdvisor.
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  • You'll get the benefit of earning rewards points, avoid the unpredictability of diverse booking fees from online travel agencies, and make special requests for things such as early check-in or connecting rooms.
  • you opt to use the "Book it" button with no hotel logo shown
  • these hotels come through a Room Key partnership with Travelocity.
  • you'll have to prepay and might miss the benefits of booking directly with the hotel.
  • I found instances when it offered a different room type or lower rates at specific properties of its founding hotels than were available on sites such as Expedia, Orbitz, Hotels.com, Booking.com, Travelocity and Priceline.
  • Room Key provides a convenient and flexible way to shop for stays at major chains.
  •  
    This article discusses the collaborative creation of hotel chains such as Hilton and Marriott, RoomKey.com. It is an OTA site that provides benefits to users who choose to make reservations with the partnered hotels. It is different from other OTAs in that loyalty program points can be used, users are aware of the hotel at which they are making the reservations, the prices are lower, RoomKey provides detailed views of the location and rooms, and there are no hidden fees. I thought this was an interesting article in that it displayed some of the hotels' efforts to compete with OTA websites.
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Thayer Ventures to Raise New Funds to Finance Hospitality Technology Startups - MarketW... - 0 views

  • Quest Hospitality Ventures is the only venture capital firm specifically focused on the hospitality industry. Since its founding in 2009, the company has partnered with entrepreneurs to create, develop and build technology companies that will revolutionize the hospitality industry. Based in San Francisco, QHV has backed some of the world's leading travel technology companies, including Hipmunk, hotelme.com, Nor1, Adara Media, Duetto Research, newBrandAnalytics, and ID90T. Additional information is available on the company's website: www.thayerventures.com .
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    A venture capital firm investing in hospitality technology companies and Thayer Lodging Group have formed a new entity called Thayer Ventures. This company will focus on investment funds for technology companies in the hospitality industry."Our mission is to help entrepreneurs build profitable global companies by providing smart funding,hands-on-cousel,strategic insights and industry connections" said chris Hemmeter, general partner of Thayer ventures.This company is to promote innovation in technology and to change hospitality.
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Amadeus building a "Google Hotel Finder" for travel agents - 1 views

  • multi-source" hotel distribution initiative
  • giving agents easy access to hotels from different sources from a single screen
  • similar to Google Hotel Finder allows agents to click on a hotel listing and view its multiple offers from different sources.
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  • the strong trend to self-booking tools in corporations increases demand for the new graphical user interfaces not only from corporations but also their travel agents
  • Just a day after the announcement of its new distribution alliance with Amadeus, HRS send a note to all hotel partners announcing a commission increase from 13% to 15% effective March 1, 2012.
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    This article is talking about a distribution system called Amadeus. It gives agents easy access to a hotel listing and view its multiple offers from different source, which is similar to Google hotel finder. however, a day after the announcement of this system, HRS announcing to all hotel partners a commission increase from 13% to 15%
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protel hotel software and Design Hotels™ now cooperating partners - 0 views

  • As a "partner software provider" protel offers Design Hotels™ affiliated properties full-service hotel management solutions at attractive special rates. The cooperation with a global hotel industry network opens up business opportunities on both sides.
  • Toby March, Vice President Sales, Revenue Management and Distribution of Design Hotels™ also believes hotel management software by protel to be the perfect technological match for the high demands of Design Hotels™
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    This is a news about the cooperation agreement between German protel hotel software and Design Hotels.  Since both protel and Design Hotels are regarded as the top brands in their business area, they can have a perfect technological match with providing high quality services for customer.
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Cloudtise Partners with Revel Systems to Provide Innovative Cloud Advertising | Virtual... - 0 views

  • This partnership will allow Cloudtise to integrate their innovative cloud advertising system with Revel Systems’ iPad POS, helping gain valuable information about client trends.
  • Revel Systems iPad POS provides a API that Cloudtise can pull data it needs to create adds in real time for that locaized area.
  • Cloudtise will then provide that information to merchants, so they can target their ad campaigns not only to a demographic but to a local audience that is more likely to shop with them and be in the store’s area.
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    This article is really interesting because it incorporates two concepts that we have touched on in class, cloud systems and Points of Sale (POS) systems. Cloudtise, is a type of cloud advertising service that is part of the new online marketing trend that allows businesses use real time data for advertising to consumers. Its versatile form allows both users and consumers to instantly update and gather information. By partnering up with Revel System's cloud based Apple iPad POS system, it will help businesses obtain data about client trends. The coalition enables Cloudtise to mold their data based on the geographical area and use data to create ads in real time for specific areas. Using the POS system, Cloudtise will be able to give businesses information so that they can target ads to demographics in local and specific areas that are the most likely to buy the products. Businesses will be able to track inventory levels, customer characteristics, and details from local competitors that will boost their knowledge of what products sell best and to whom. The overall advantage will be providing information what advertising campaigns work and which do not. I think this is a great way for businesses to gain a competitive advantage in their market because consumers are moving toward an instant gratification plane, where they expect products and services immediately. Using cloud and POS systems as an advertising tool will enable users to specifically target consumers and adapt to them instantly.
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Microsoft Teams Bing With Yelp to Enhance Search Results - Search Engines - News & Revi... - 0 views

  • Microsoft has announced a deal with the community review site Yelp to add its reviews of restaurants, stores and other businesses to Bing search results.
  • Microsoft has partnered with Yelp to integrate its reviews into Bing search results.
  • Bing and other search engines have struggled to grow in comparison to the dominant Google
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  • Google acquired Zagat in September 2011 for $151 million as a way to compete against Yelp in the ad-supported review business.
  • Google in May rolled out the Google Knowledge Graph, which helps a user refine their search results.
  • In the Bing redesign that added the Facebook integration, Microsoft also added a middle column to the results page called “Snapshot.”
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    Microsoft announced that they have partnered with Yelp to enhance their search results.  Google being the number 1 search engine, others are always looking for new ways to compete and possibly take over the number 1 spot.  Yelp is a website that provides users with reviews on businesses such as restaurants, hotels, bars, etc., like most free search engines, Yelp makes their money based off of advertising on their page. Aside from the addition to Yelp, Bing also added a Facebook connection to their search results.  If someone looks up a certain company that has a Facebook page, that page and user reviews will also come up in their search.  Recently Google added a feature called "The Knowledge Graph".  This feature can help distinguish the difference amongst your search if the topic you are researching has various meanings.  Bing came up with doing a "Snapshot" of the pages you search for to help you see more information about what you are searching for.    
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Newmarket Releases Delphi 2015 - 0 views

  • More than 100,000 users log in to a Newmarket technology solution every day in over 150 countries. Newmarket continues to listen to those users by advancing the features and functionality of Delphi 2015 so customers can increase revenue, reduce costs, and improve guest satisfaction.
  • an enhanced reporting engine, and increased visibility to lead and RFP details via MeetingBroker, the pinnacle of RFP distribution platforms in the hospitality industry.
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    Delphi, by Newmarket Inc., is a Property Management System that continuously improves its ability and popularity year after year. As of November of 2014, Delphi has released its latest version, Delphi 2015. Globally speaking, there are over 100,000 Newmarket technology users that access these systems in over 150 countries daily. Delphi is a PMS system that can collect, distribute and manage RFP distribution within any set of properties. Recently, they adapted StarCite RFP integration and are announcing a partnership with MeetingBroker, another reporting engine. Both StarCite and MeetingBroker allow proposal requests to automatically populate in selected Delphi accounts, bridging the gap between consumer and seller much more quickly and accurately. I have personally used Delphi on a daily basis over the past year at work and I can honestly see the huge benefit these types of systems can have. It's ability to interface with Synxis, Opera and other room reservation systems is crucial in successfully reaching perfect occupancy numbers. On an event management level, it can merge legal-binding documents specific to that event. At the same time, it can hold a certain amount of guestrooms or certain event space for certain prices at certain times. These room holds interface with reservations and front office departments while the space holds interface with catering, banquet, accounting, and convention services departments. Delphi is an incredible tool that is the true foundation to property-wide events. It's ability to manage rooms, space, menus and revenues is a lifeline to the success of many properties.
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Pieology Pizzeria Partners with Toast POS - 0 views

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    This talks about a Pizza company that is partnering with a POS company known for is cloud based services.
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Marriott partners with Chinese e-commerce giant Alibaba - 1 views

  • By partnering with e-commerce giant Alibaba Group Holding, Marriott International hopes to expand its footprint in China and attract a growing and more affluent group of travelers.
  • Marriott will be able to market directly to Alibaba’s customers from the time they start planning their trip, throughout the duration of the trip, and upon their arrival back home when they want to share their experiences.
  • The platform will also provide a link between Marriott’s loyalty programs and Alibaba’s loyalty program.
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  • Marriott will be able to curate content, programming and promotions for the Chinese traveler
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    I'm now used to seeing a lot of partnerships among hospitality companies -- making it a worldwide trend. The partnership of hotel company, Marriott, and e-commerce conglomerate, Alibaba, resulted in expanding the online travel footprint of both companies. As a result, Chinese travelers find it easier to book hotel rooms across all the brands managed by Marriott. In addition, travelers are able to use Alibaba's mobile payment platform during their stays at Marriott-branded hotels. It's a win-win situation! This partnerships broadens the level of services available to consumers. It comes to show that Marriott and Alibaba have used the proper e-business strategies to succeed in our digital economy.
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    It is interesting to see how the hospitality industry is also globalizing their business in order to tap into new markets. Marriott has successfully expanded thanks to its Starwood acquisition. Its partnership with Alibaba will create a stronger presence in China. They have forecasted that their customer base will grow to 2 billion customers in the next 20 years and will tap into Alibaba's loyal customer platform. According to Marriott CEO Arne Sorenson, "What we want to do is make sure that a Chinese traveler has what they most want when they show up at our hotels". I think they will be able to achieve this with the inclusion of Alipay, Alibaba's wallet-free travel program which is commonly used. Understanding what customers' preferences and needs are will surely attract and possibly lead to more room for expansion.
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Expedia sets sights on legacy tech with ambitious 'travel platform' for hotels - tnooz - 0 views

  • Expedia has clearly defined ambitions to build the world’s first all-property solution for hotels.
  • The company’s reach gives it plenty of opportunities to challenge the solutions’ business of the legacy players, something that the company is eager to do
  • Expedia has always wanted to be seen as a technology company and often promotes its heavy investments in improving its products. But the ambition is greater than ever before, with the company building solutions for its ecosystem at a rapid pace.
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  • It will invest in a modern take on a PMS, develop a global revenue management platform, and use its data trove to provide real-time insights. All in the name of improving the economics and competitiveness of its hotel partners.
  • Jolin promises a “zero operational tax on the property” and “seamless integration rather than having to learn another workflow.”
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    This article discusses Expedia's continued mission to create different hospitality technology, including a PMS-type system called ALICE. This is a three part vision bringing competitive platforms in operations, revenue management, and utilizing the massive amount of booking data they are sitting on. While they have had a version of these same goals for a while now, at their recent partner convention there was renewed excitement and some impressive demonstrations. 
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The Hotels Network partners with Hoteliers.com to help hotels increase direct bookings ... - 0 views

  • The Hotels Network
  • signed a strategic partnership with Hoteliers.com
  • implement the Conversion Booster
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  • increase their direct bookings by removing any friction from the booking process and improving the user experience
  • brand's website increased direct bookings by 55%.
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    The network firm, The Hotels Network has partnered with Hoteliers.com in order to increase the conversion rate. This Conversion Booster has increased one brand's direct bookings by 55%.
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    Partnerships are important in business. It's better when it creates a smooth and easy booking process for guests. That would increase revenue.
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4 hotel accounting challenges and solutions | Hotel Management - 0 views

  • Watson shared with Hotel Management four of the most common challenges he sees when it comes to hotel finances and accounting and offers advice on how to solve them
  • The real challenge then becomes how hoteliers can implement affordable and scalable solutions without enormous cost that will also meet owner expectations
  • The solution: Partner up
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  • can leverage best-of-breed accounting and financial technology at a fraction of the cost of ownership
  • “Adopting solutions that are developed by hoteliers exclusively for hoteliers gives users a critical leg up over their competition,
  • How can hoteliers meet the labor demands of the peaks without overstaffing for the valleys and also stay within budget?
  • The solution: Real-time monitoring for labor
  • With an overwhelming amount of data, many hoteliers suffer from paralysis by analysis.”
  • The solution: A centralized platform is key
  • “Guest service, sales, operations, financial management, accounting, cash management, asset management, balance sheet performance, maintenance—these are just a few of the priorities on every hotelier’s to-do list,
  • The solution: Outsource it
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    In this article, the author discusses four hotel accounting challenges and solutions with Scott Watson, Executive Vice President of Sales and marketing from M3. According to this VP, hotel finances and accounting can be complex and come with challenges. We will discuss the challenge and solutions to the four listed issues: Enterprise Resource Planning, Staff Variations, Data Overload and Core Challenges. Firstly, the challenge with enterprise resource planning is how do hotels implement affordable and scalable solutions. Scott believes partnering up can cut costs. Secondly, staff variations and labor demands and the importance of staying within the budget. Scott's solution to this is real-time monitoring for labor. Cloud- based reporting can help manager monitor the daily labor costs and other payroll functions in real-time. Thirdly, data overload. The challenge here is how to do hotels present that data collected. According to Scott, the solution here is having a centralized platform. This allows for a check and balance system and may assist in monitoring cash flows, etc. Lastly, the fourth challenge are core challenges such as guest service, sales, operations and cash management. The main challenge here is how to hotels monitor the core competencies that generate revenue. The answer, according to Scott, is to outsource it. Outsourcing can be an efficient and cost-effective solution but it is not for everyone.
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15 Business Problems That Can Be Solved By Moving to the Cloud - Leaseweb Blog - 0 views

  • Your business should have a clear concept of the value (and sensitive nature) of the data that is critical for operations.
  • Businesses have access to more data than ever, but storing it can be tricky. While some businesses choose to only store their data on local servers, using a hybrid approach (using both bare metal servers as well as cloud services) can provide a more flexible option for storing data.
  • A hybrid cloud portfolio can support locally hosted options in either the UK or elsewhere in the EU
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  • mitigate the risks
  • Global adoption of cloud is likely to increase. 
  • they are unlikely to happen.
  • Leaseweb provides access to our partners industry leading solutions, companies that specialize in these areas, so for backup solutions on Dedicated servers, VPS, Apache CloudStack we have partnered together with Acronis & to offer backup solutions for VMware & Private Cloud offerings, Leaseweb have partnered together with Veeam.
  • Using this hybrid approach of combining cloud services and local dedicated servers, you can ensure you’re not paying for more storage than you need.
  • significant savings
  • It also eliminates the need for major upfront capital expenditures
  • To CIOs, moving to the cloud is a chance to overcome previous internal limitations and improve their value proposition.
  • With the cloud, however, users can bring their data with them wherever they go.
  • Promotes collaboration
  • employees can all work together in real time,
  • making it easier to meet demand as your company grows.
  • hybrid
  • This risk is reduced in the cloud because you’ll have the built-in support of experienced professionals, and you won’t have to rely on anyone with minimal experience.
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    This article talks about how cloud computing can solve many problems for an organization, such as protecting sensitive data and reduced the costs and risks associated with storing it. Some of the advantages include increased security (though many think otherwise), protected data in natural disasters (the cloud provides many back up solutions for data), flexible payment options for storing and protecting data, cost efficiency, creating unique platforms for businesses based on cloud applications, increased mobility of data and operations, increased collaboration capabilities with other employees and sectors of your industry, and increased technical support from cloud professionals.
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Innoviti Introduces Cloud Payment Reconciliation Technology for Restaurants | Hospitali... - 0 views

  •  Innoviti Payment Solutions announced that after successful pilots, it will now start extending its newly introduced cloud-based reconciliation technology to full-service restaurants, that require payments to be collected at a customer's table with automatic reconciliation with the bill.
  • The new technology works in a simple way. In a typical restaurant example, the central billing server first uploads every new bill generated to Innoviti's cloud-based integration server. Thus, the Innoviti Integration Server maintains an updated real time list of all pending bills that are yet to be paid. When a patron calls for his check, the waiter assigned to the relevant table simply uses the table's id to 'pull' the correct pending bill from cloud-based integration server on to the portable POS terminal in his hand. Once payment is completed on POS terminal, it generates an on-spot charge slip and updates back the necessary payment details against the specific pending bill on cloud server and then onwards to the restaurant billing server which initiated the bill.
  • Across India, Innoviti processes over US$ 6.5Bn of payments annually from over 1000+ cities, with a throughput per point of acceptance of 7000$, 2X of India's average (as per RBI data). Innoviti's payment solutions help merchants, banks and brands influence commercial transactions happening in offline commerce more efficiently than possible otherwise, through unconventional use of payment terminals.
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  • Innoviti is backed by marquee investors including Bessemer Venture Partners, USA, SBI Venture Capital, Singapore and Catamaran, India
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    Innoviti Payment Solutions announced that it will start extending its cloud-based reconciliation technology to full-service restaurants, that need payments to be collected at a customer's table with automatic reconciliation with the bill. Innoviti processes over US$ 6.5Bn of payments annually from over 1000+ cities in India and is backed by major financial investers like Catamaran, India, Bessemer Venture Partners, USA, and SBI Venture Capital, Singapore.
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OYO Homes and Hotels partner with Sabre Hospitality Solutions - 0 views

  • Rapidly-growing hospitality chain OYO has partnered with Sabre Hospitality to connect its properties with travel agents.
  • OYO will have access to a network of over 900,000 agents.
  • OYO will be able to connect to Sabre’s GDS, the largest in the world, providing them with new opportunities. This will allow them to connect with corporations for RFP contracting and create incremental revenue increases.
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  • With this announcement, we are enabling a new distribution model for OYO, increasing their exposure to global markets in addition to supporting travel agents as they aim to cater to their customers’ ever-changing needs.”
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    OYO will be able to connect to Sabre's GDS, the largest in the world, providing them with new opportunities.
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StayNTouch and Design Hotels Partner to offer Intuitive Cloud PMS and Contactless Techn... - 0 views

  • StayNTouch, a global leader in cloud hotel property management
  • software (PMS) and contactless technology
  • this collaboration with StayNTouch is that we will be able to offer our hotels innovative contactless technology and a cloud PMS that supports maximum operational flexibility, scalability, cost-efficiency, and a smoother guest experience.
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  • StayNTouch provides a fully cloud and mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests.
  • Intuitive and powerful cloud PMS accessible on any device, anywhere, anytime. Robust solution that streamlines operational efficiencies, drives revenue, and enhances staff productivity. 
  • PMS-integrated guest self-service smart kiosk. Streamlines the check-in, key retrieval and check-out processes by letting guests skip the line and get on with their stay.
  • PMS-integrated guest mobile check-in & check-out. Enables a seamless and contactless guest welcome and departure experience. Allows hotel to generate revenue with automated upsells and upgrades.
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    This article is about the Design Hotels, which is an independent Marriott brand, has recently partner up with StayNTouch, a global cloud hotel PMS and contactless technology. StayNTouch will be providing their cloud PMS, guest Kiosk, and guest mobility, all to more than 3000 boutique Design Hotels. The Design Hotels will benefit from this partnership by having them raise their service level, drive revenues, and reduce costs.
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Hotels Remain a Prime Target for Hackers - Security Boulevard - 0 views

  • Two years ago, in its “Hotels Outlook Report 2018-2022,” PWC found that hotels are a favorite target for hackers, with the hospitality industry having the second-highest breach numbers after the retail sector
  • . The same report found that 74% of hotels lacked breach protection
  • In 2018, hackers attempted to access Marriott International’s Starwood Hotels & Resorts Worldwide guest reservation database. In the same year, the Radisson Hotel Group identified a breach affecting Radisson Rewards members
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  • These breaches can also be costly, with the UK’s Information Commissioner’s Office (ICO) fining Marriott $23.8 million for the Starwood breach.
  • Today, close to 50% of all bookings happen through online travel agencies or online channels, with the share of offline bookings dropping every year.
  • For hotels, the information is exchanged between the payment gateway, the OTA, the intermediary and its central reservations system (CRS
  • These multiple data exchanges among partners leave the data that much more susceptible to breaches
  • , as not all providers have the same security standards.
  • First, they should reduce the temptation to focus on standalone point solutions
  • Instead, they should look at technology providers that help in securing the entire data value chain by focusing on having a security framework that stops data from moving outside of the country (which is where it is typically misused
  • Second, hotels should know the storage practices and policies of all providers, insisting on a zero percent storage rate to reduce the chance of personal data getting expos
  • Similarly, hotels should make sure that partners do not store any credit card information locally, which will reduce the risk of exposure
  • lso, with most companies using some form of cloud infrastructure, hotels should know the structure used by any partner (private, hybrid, public) as well as what protections are in place
  • They will also be taking an important step in protecting their brand identity, as brand will be essential as the recovery from the COVID-19 fallout continues
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    This article points out that hotels are still a huge target for hackers. Hotels need to make sure they reduce the temptation on standalone point solutions. Hotels should focus on having a security framework that stops data from moving outside of he country. To limit hacking as well, hotels should not store information locally. It was surprising to read that 74% of hotels lacked breach protection.
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2019 Hotel Accounting Trends Are All About the As | Hospitality Technology - 1 views

  • From an industry perspective, the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics. Faced with greater demands in 2019, hoteliers will be forced to find new forms of automation to speed up financial processes and improve visibility on the backend, while enticing guests to utilize mobile apps through enhanced personalization on the frontend.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile. GMs and other personnel can be on the go and still have KPIs, productivity data and real-time stats in the palm of their hand.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
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  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • As we continue to live in an increasingly customized world, hoteliers will seek targeted accounting tech partners to replace one-size-fits-all solutions.
  • Hotels have already begun replacing front-desk employees with apps, robots and automated kiosks. As a result, finding high-quality labor (at a reasonable cost) is no easy task.
  • During the next wave of hospitality technology, more and more hoteliers will recognize the power of analytics and adapt their strategy accordingly. Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting.
  • Apps/AI Over the last decade, the hospitality industry has developed a fixation on mobile technology that has revolutionized hotel management. In the next phase, this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • Hoteliers are already using their mobile apps for real-time data analysis, allowing them to make informed decisions whether they are on property, near their work areas, in the field or on the fly.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • While there has been significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain
  • Automation Rising demands from guests will require hotels to be more responsive than ever. To keep up with the pace, managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • By combining varied data sources into one centralized location, or data warehouse, an API-powered data system will provide a holistic snapshot of entire portfolio raw data into a user-friendly format with gauges, dashboards, trendlines and more to equip hoteliers with the answers they need to impact bottom-lines.
  • Analytics The phenomenon of “big data” has infiltrated the professional world, spanning industries and transforming all facets of business, from accounting and operations management to marketing and business development. No longer bogged down by paper and binders, today’s hoteliers can access numerous data sets at every turn, from STR reports to PMS documents and guest satisfaction surveys.
  • On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture.
  • On a macro level, corporate and regional managers will have the extended oversight necessary to ensure the right decisions are made at every level of the company from the ground-up.
  • And finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon.
  • the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics.
  • Apps/AI
  • this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile.
  • interact with and enhance the guest experience by being more available and more attentive on the floor. Removing the chains and restrictions of the desktop and expediting report compilation, hoteliers can truly begin to refocus on delivering the best experience possible without worrying about becoming mired in the weeds of business ineffeciencies.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
  • Automation
  • managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • Analytics
  • Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting. These capabilities will result in increased efficiencies, reduction of expenses and improvement of overall performance and profitability.
  • Over the next five years, the advantages of having a big data strategy will be infinite. Hoteliers who decide to apply big data in a meaningful way will reap the rewards in every facet of their business, from sales and marketing to guest satisfaction. On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture. Using consistent data monitoring and evaluation, hotel teams will be able to deliver a higher level of service while making informed strides every day.
  • Technology and Labor
  • Effective labor management technology can help proactively notify management when there’s an issue and eliminate overtime before it happens to ensure that guest satisfaction remains high while balancing profitability. Mobile and dashboard data related to key functions that consume labor will become the GM’s best friend.
  • finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon
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    Accounting trends in the hospitality industry are always evolving with technology. Hotels are looking for technology that will catch their data and analyze it all while delivering it in a more user friendly app. Apps, Automation & Analytics are the A's of hotel accounting and technology.
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    Currently, accounting is about three different things. First, there are apps. Apps can be used to help hoteliers make informed decisions based off the analysis of real-time data. They are able to make these decisions from basically anywhere. Second is automation. Automation helps get rid of the looming manual workloads most hotels endure. The third thing is analytics. In today's hospitality industry, hoteliers are able to access data sets from wherever they may be. According to this article, apps, robots, and automated kiosks have already started to replace front-desk employees.
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    Accounting cannot be without data. In my opinion it is mainly about data analysis. With automation and analytics, it will be more reliable and descriptive. Apps helps mainly in its portability and time efficiency.
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    The article talks about three future trends called A's - apps, automation, and analytics. It makes examples of their function and works. In my opinion, the A's can use in any industry, not only in hospitality. They can help us work more efficiently and shorter working hours.
7More

CyberLink Partners With Advantech to Enable FaceMe® Facial Recognition for Re... - 0 views

  • vels of security compared to Cloud-based solutions. It supports more than 10 operating systems, including Windows, Android, iOS, and various Linux distributions such as Ubuntu x86, Ubuntu ARM, RedHat, CentOS, Yocto, Debian and JetPack. FaceMe® can run on low-power CPUs to enable facial recognition on cost-effective IoT/AIoT devices, as well as be integrated with high-end servers, workstations and personal computers equipped with GPU to provide highly efficient performance. FaceMe’s® high accuracy, flexibility and security makes it the leading facial recognition engine available on the market today.
    • jalipman
       
      Not only does it have multiple applications it has been made to work with the majority of the major operating systems at a low cost. Having a system like this will allow for smart computing to enhance the guest experience while also cutting costs at the same time.
  • FaceView aims to realize intelligent visitor management and access control in the smart city domain.”
  • “We are proud to partner with Advantech in providing core facial recognition technology to FaceView that will unleash powerful capabilities such as tracking visitor traffic, analyzing customer demographics, identifying VIP visitors, and more,”
  • ...2 more annotations...
  • Advantech’s FaceView app, developed for smart security and visitor analysis, provides fast, high-precision, scalable facial recognition and can extract data on visitors’ gender, age and emotions. The resulting data empowers businesses to better understand and serve customers such as VIP or loyalty program guests, as well as facilitate loss prevention and area security.
    • jalipman
       
      In addition to being able to recognize a guest and tell if they are VIP or loyal guests this software will be able to detect emotion. Making it possible to tell when the guests is having or is a problem.
  • he integration empowers the app to perform real-time facial recognition and analysis of visitors’ gender, age and emotions for IoT applications in scenarios such as retail, hospitality, transportation and commercial building management, among others.
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Three Ways to Overcome Hotel Accounting Challenges - 3 views

  • Adopting a cloud-based reporting system can offer seamless labor monitoring and management from clock-in to paycheck while giving hoteliers on-demand management of earnings to manage transactions in real time.
  • Adopting an operations management platform that allows hoteliers to import data into one centralized dashboard combines critical accounting and performance data to aid hoteliers in identifying trends and making more informed decisions.
  • . The global travel industry shows no signs of slowing down any time soon, so hotels must incorporate cutting-edge technology to streamline operations, optimize labor management, and access critical data while preparing for the next unexpected event.
  • ...12 more annotations...
  • Whether the needs are short-term or necessitate a longer plan, hotel-specific accountants can scale on demand to offer the needed expertise and ramp up quickly.
  • oteliers are turning to robust accounting tools and hotel-specific accounting partners to balance these challenges. Below are three ways that smart accounting solutions can address unique needs of hotels.
  • Most hoteliers have access to an array of data sets, including STR reports, PMS data, guest satisfaction surveys, comments, and financial data from multiple properties.
  • Managing payroll is a constant challenge, so it’s critical for hoteliers to have a way to monitor daily labor costs, manage overtime, oversee daily payroll transactions, and have access to simple reporting functions
  • Hotels live or die on the ebb and flow of fluctuations in their business. In-house accounting teams are regularly affected by a variety of foreseeable events such as seasonality, portfolio turn-over, and one-time events, but also unexpected events such natural disasters.
  • fastest growing sectors in the world
  • to threats from multiple fronts
  • ncreased importance on price, quality, and the level of services
    • cleon087
       
      They're looking for more value for their buck and being more critical.
  • can help increase revenue, minimize costs, and maximize profits without affecting service quality.
  • . One hotel can have part-time, full-time, and tipped employees
    • cleon087
       
      This is what makes our business so unique. Every employee, even IT should be prepared for interacting with a guest.
  • Hoteliers may have a difficult time deciphering what story the data is telling and which levers to pull to remedy an issue or to replicate success.
    • cleon087
       
      Sometimes too much data can also be a negative thing. You want to focus on the numbers that are crucial.
  • Adopting an operations management platform that allows hoteliers to import data into one centralized dashboard combines critical accounting and performance data to aid hoteliers in identifying trends and making more informed decisions.
    • cleon087
       
      Receiving the information in one place can really impact the business for the better in order to make better decisions.
  •  
    This article jumps into some challenges facing the hotel industry with respects to accounting. It touches on various topics we have gone through as a course, and ends with an emphasis on technology.
  • ...6 more comments...
  •  
    Thank you for sharing. I found it a good read as it gives a brief description on some of the different platforms that are out there.
  •  
    The article goes into detail about ways to overcome accounting challenges in the hotel industry, ranging from Cloud based programs to report labor, to having back-up accounting teams as workloads can increase due to seasonality and holiday stays.
  •  
    Due to the changes in the industry the accounting branch of hospitality has had to encounter several changes. They are turning to robust accounting tools and hotel-specific accounting partners in order to figure out all aspects. Accounting information is now mostly online and all digital therefore changes need to be made since the common way of keeping records was papers.
  •  
    Hospitality businesses are becoming more and more profit-focused and guests are thinking that higher prices mean higher level of service. This simply isnt so. Perhaps not all hotels have the same amenities and activities, however, all hotels and resorts should have more or less the same exemplary service so that prices become less of an issue in the future.
  •  
    This article is about the hospitality businesses are becoming more cost- and profit-conscious and guests are placing increased importance on price, quality, and the level of services they receive. These unique challenges require hotels to be nimble, educated, and equipped with the latest technology to streamline processes and drive financial performance. Owners rely more and more on financial benchmarking data to ensure they are getting the most out of each asset and each management contract. Hoteliers are turning to robust accounting tools and hotel-specific accounting partners to balance these challenges.
  •  
    Accounting for hotel properties is the backbone that holds the property to its up filling standard in the hospitality industry. These departments are often faced with major setbacks on a daily bases that require special attention, whether its to balance book, handle unexpected turn overs and natural disasters. However due to many technology advances many properties are installing software that easily and better assists the accounting department from constant overwhelming situations. Systems that allow other department to help with monitoring overtime, payroll and transactions.
  •  
    This article talks about the need for hoteliers to be up to date with technology. By having systems that have all the data in one place, helps owners make better decisions. Also having an accounting system that helps with making decisions and offer the proper tools is imperative. When it comes to accounting it is important to be prepared for the worst case scenario.
  •  
    Although I'm not a 100 percent fan on the cloud base systems, technology is ever changing and i somewhat believe that we should keep up with it providing that it is in out best benefit personally or from a business security point of view. We see how this article reveal to us challenges and how technology helps alleviate some of them.
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