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jiayi017

Can we fix our way out of the growing e-waste problem? - BBC News - 0 views

www.bbc.com/...business-51385344

E-waste

shared by jiayi017 on 15 Jun 20 - No Cached
  • Can we fix our way out of the growing e-waste problem?
  • he 50 million tonnes of e-waste generated every year will more than double to 110 million tonnes by 2050, making it the fastest growing waste stream in the world, according to the author of a UN report.
  • But e-waste from discarded electrical and electronic products is only part of the problem. A significant contributor to e-waste is the release of toxins from mining and manufacturing.
  • ...10 more annotations...
  • "The issue of electronic waste is overlooked, as electronic items that could be fixed easily go to waste instead, contributing to pollution and increasing the demand for components like rare earth elements, which can have a damaging impact on the environment when sourced."
  • The rare earth elements being mined are currently crucial components in high-tech electronics, but they are hazardous to extract.
  • "But the truth is that one in five people - at best - are going to be motivated to do that, so for the remaining four out of five, we need to put systems in place that are convenient, that match their lifestyles and enable us to get the electronic equipment back... into the next item."
  • "There is the high risk that the pollutants are not taken care of properly, or they are taken care of by an informal sector and recycled without properly protecting the workers, while emitting the toxins contained in e-waste," Prof Williams says.
  • By far the biggest contributors to the level of e-waste are household appliances such as irons, vacuum cleaners, washing machines and fridges.
  • There are rules on the management of e-waste. Sellers of electrical and electronic equipment (EEE) within the European Union must provide ways for customers to dispose of their old household device when they sell them a new version of the same product.
  • "This project allows you to reduce waste, extend the life of objects, and it helps people who cannot afford to get rid of items that have developed a fault," he says.
  • world-wide collections are stagnating or even decreasing
  • In countries where there is no national e-waste legislation in place, e-waste is likely treated as other or general waste. This is either land-filled or recycled, along with other metal or plastic wastes
  • the rapidly-growing "Internet of things" - internet-connected gadgets - is expected to generate e-waste at a faster rate, as connectivity becomes embedded into everyday items
  • obena010 on 15 Jun 20
     
    How e-waste is being manage in some countries and what people are doing to reduce their impact on e-waste.
  • jiayi017 on 11 Apr 21
     
    This article mainly introduces the problems caused by e-waste and related solutions. E-waste not only affects environmental issues such as rare earth elements when it is landfilled or incinerated, but also the mining of its equipment manufacturing also affects the social environment, because a certain amount of emissions may be released in the process. Toxins are a great harm to the environment and the human body. Therefore, with the continuous emergence of e-waste disposal problems, some companies such as Apple and Sony have begun to extend the life of their equipment in recent years, and encourage customers to trade-in for recycling, making a certain effective contribution to the growing e-waste.
balle028

Ford's adding Amazon's Alexa to 700,000 vehicles this year - Roadshow - 0 views

www.cnet.com/...n-alexa-skills-software-update

shared by balle028 on 14 May 21 - No Cached
    • balle028
      balle028 on 14 May 21
       
      As many cars are embracing smart features, Ford an American vehicle is implementing the smart feature as well, at one point on star was prevalent however applications have emerged
  • Amazon's popular Alexa voice assistant is about to hitch a ride in a lot more Ford vehicles. On Thursday, the automaker announced upcoming over-the-air software updates will bring Alexa to 700,000 vehicles this year. Millions of other vehicles will gain access in the coming years after Ford inked a deeper "strategic engagement" with Amazon for the next six years.
  • The strategy includes the possibility of releasing Alexa skills (Alexa's equivalent of apps) specific to Ford vehicles. Maybe Alexa will be able to flick on Ford's BlueCruise hands-free driving system. That'd be pretty cool. For now, though, the goal is to simply put the voice assistant into Ford vehicles via "Power Ups," as Ford calls its over-the-air software updates.
  • ...1 more annotation...
  • They'll first land in the new Bronco, Edge, F-150, Mustang Mach-E and Super Duty this fall. Do note, only vehicles equipped with Sync 4 will be eligible for the OTA update.
  • balle028 on 14 May 21
     
    As we look at capital expenditures in technology vs income we see that many vehicles are implementing apps. On star was thriving at one point and available in many American made cars however due to the sudden fall off, other replacements have come up. Ford has now emerged to put in place amazon Alexa in over 700,000 of their vehicles. this will offer an Alexa skill that coincides with the vehicles smarts features and offer a much easier use of car adjustments and car controls for many ford owners.
rakiasimon

What Is Cloud Computing and How Does It Work? - Definition & Overview - 0 views

www.moneycrashers.com/cloud-computing-basics

cloud computing overview

shared by rakiasimon on 20 May 19 - No Cached
  • The information is stored on physical servers maintained and controlled by a cloud computing provider, such as Apple in regards to iCloud. As a user, you access your stored information on the cloud via the Internet.
  • By using cloud storage, you don’t have to store the information on your own hard drive. Instead, you can access it from any location and download it onto any device of your choice, including laptops, tablets, or smartphones.
  • Fees are usually set at monthly or yearly rates, depending on the services you are using.
  • ...4 more annotations...
  • Cloud computing provides increased storage, so you won’t have to worry about running out of space on your hard drive.
  • There are numerous cloud computing applications available for free, such as Dropbox, and increasing storage size and memory is affordable. If you need to pay for a cloud computing service, it is paid for incrementally on a monthly or yearly basis.
  • That said, some servers like Google Cloud Connect come with customizable spam filtering, email encryption, and SSL enforcement for secure HTTPS access, among other security measures.
  • Individuals will find Apple’s iCloud particularly useful if you are using Apple devices. Small businesses, in turn, can opt to share documents via Google Cloud Connect, Google Docs, or Dropbox.
  • rakiasimon on 20 May 19
     
    The aim of this article was to explain what cloud computing is and how it works. The article provided a lot of great information and clarity on the concept and how it can be used by individuals and businesses alike. It also provides a list of pros and cons to cloud computing.
  • anonymous on 02 Jun 19
     
    Cloud computing is like the icloud, basically having the data in one location that everyone can have access too. The amazing feature and benefits in my personal opinion is the ability to have an entire department work on a spreadsheet together and have access to the same information.
khadija2050

50 Facilities Management Tips and Best Practices - Camcode - 0 views

www.camcode.com/...gement-tips-and-best-practices

facilities management tips best practices practices

shared by khadija2050 on 23 Nov 20 - No Cached
  • Cut night site lighting. “Depending upon how your site lighting is operated and circuited, you can create an ‘economize mode’ for overnight when the site is at its lowest occupancy. Keep perimeter site lighting on around your property and all entrances and main drives lit.
  •  Replace older lighting with LEDs. “Memorial Sloan-Kettering Cancer Center chose LEDs to replace existing lighting in a parking garage open 24/7, halving the garage’s power consumption. Meanwhile, Mediapolis Community Schools in Mediapolis, IA, also embarked on a retrofit of LED exterior lighting.
  • Implement a sustainable facility design plan. “Sustainable design is more attainable and affordable than it’s ever been, especially when you think in terms of years instead of days and weeks. It’s also worth noting that sustainable design is very well favored among the public, which is an extra incentive for companies interested in reinforcing their reputation as socially responsible and environmentally concerned
  • ...47 more annotations...
  • Know the total cost of all facility work done both directly and indirectly. “To the untrained eye, the facilities maintenance arm of a business appears to be a black hole of cost. The costs of these FM services add up, and unless discrepancies arise, that is where most of the business analysis ends. However, facilities maintenance managers, who are privy to all of the nuances that make up eac
  • h work order, understand the complexities and overhead involved in this sector of business.
  • Consider less obvious improvements that impact facility energy use. “Some energy-related projects will be more or less hidden from the users and primarily pursued to reduce energy demand, such as chiller and fan-unit upgrades. Such projects may end up providing the building users with better temperature control, but this is not the primary goal of the upgrade
  • Operational changes such as reducing the hours of HVAC and lighting operation, and changing setback temperatures, which require very little expenditure (if any at all) do not directly affect user experience, but can produce large reductions in electricity loads. In general, working with the building operations team to reduce energy use can produce impressive reductions in loa
  • his allows building and facility management professionals to determine whether the cost to improve a particular element of a building or a system in it against the cost savings over the same period. If the cost of an upgrade over its lifetime offers an advantage over the building operational costs it will save, then it’s generally considered a good investmen
  • “Finding the right suppliers to maintain your facilities can be difficult and time-consuming. From janitorial services, to groundskeeping and maintenance supplies, ensuring suppliers are providing apples-to-apples quotes, developing contracts with clear service levels, and validating that supplier quality
  • “Boilers today can reach efficiencies of up to 96 percent using condensing technology; however, a typical building, including new buildings, uses atmospheric type boilers which, for all intents and purposes, are only slightly more advanced than a science lab Bunsen burner. This technology is reliable and it works, but it is expensive to operate
  • An energy audit systematically identifies and develops opportunities to help reduce energy use in an institutional or commercial facility and, as a result, decrease building operating costs. Focusing the audit is imperative for maintenance and engineering managers.
  • “Commercial kitchens are high energy users, consuming roughly 2.5 times more energy per square foot than any other commercial space, according to the US Environmental Protection Agency (EPA).  Of that, as little as 40% is used in the preparation and storage of food, says the UK’s Carbon Trust; much of the wasted energy is dispersed into the kitchen.
  • All commercial buildings are insulated; building codes make it mandatory to insulate up to  a certain level. Unfortunately, because most buildings are put up under strict guidance to budgets, they are usually put up with only the minimal amount of insulation
  • Develop performance measures for your PM process with an emphasis on measuring the amount of PM that is work completed compared to all other work. Total PM hours should be the highest percentage of all the department’s maintenance work. This goal might seem impossible, but over time, it is very achievable
  • “Preventative maintenance is all about planning, plain and simple. Every piece of equipment or machinery at your disposal or under your care should have a schedule of what type of maintenance it requires and when it requires that check-up.
  • “Failure modes are defined as “how something fails.” Let’s use a flat/membrane roof to show an example of what a failure mode is. On a flat/membrane roof, one failure mode may be “penetration of roof membrane,” and the causes of this failure mode could be many. Knowing the failure mode(s) of a specific maintainable item such as a membrane roof and its causes can be key to early detection of roof failure (not meeting the intent of the end user) so the repair can be made before it affects an operatio
  • “Catch small problems now before they become big ones. Addressing small details can add up to huge improvements in appearance and functionality. Ask your facilities services provider, janitorial company
  • You may schedule preventive maintenance based on meter readings on an equipment. However, equipment meters usually do not differentiate between work time and idle time
  • Greasing the rack and pinion of a beam saw, for instance, can cause grease and saw dust to solidify inside the gears over time, eventually preventing them from moving. If you’re unsure which tasks are beneficial to each piece of equipment, ask your equipment representative.”
  • Having spare parts and supplies around the time of a major preventive maintenance schedule is absolutely critical. Asset management software allows you to check the availability of the spare parts for dates when the work orders are due. This report can help you identify parts that are insufficient for the required work orders in the future. If you know which parts you are falling short on, you can order them in advance from suppliers rather than waiting till re-order limits are reached
  • “Appropriate repetition and reinforcement are necessary. The average person is bombarded with more than 300 messages while at work, and multiples of that outside of work, Finney says. Getting a message to land with an audience might take as many as 12 repetitions, in some cases, he says
  • Let’s get together: when you’re designing your facilities, design social spaces for your employees. These might be lunch or break rooms, games rooms, gyms, or even community gardens.
  • While other managers may work to manage clients or staff, your job is to manage facilities and all that occurs in them. Your corporation’s physical assets are just as important as your human resources, and you are the expert in this field. Whether it’s collating data or contributing to the organization’s bottom line, your input is a valuable part of corporate decision-making
  •  “Workplace inclusion has to be clearly defined before any initiatives can be pushed forward. One useful definition of an inclusive office is a workplace in which all staff are treated with respect and have equal access to resources and opportunities. Facility managers should build on this high-level description to create an idea of what concepts like equal access, diversity and fairness look like in their own facilities
  • Space costs money. Knowing that we are moving towards a working environment consisting of virtual or mobile workers, investing time in developing new workplace designs that can suit these new ways of working while increasing space utilization rates can result in impressive cost savings
  • Performing facility maintenance and engineering tasks is like sailing among icebergs. What technicians can’t see will sink them — or their facilities. Thermal imaging technology gives technicians the ability to see the unseen, making it easier to spot failing motors and electrical components,
  • This concept is broadly used to describe our attempt to formally identify in-house talent in many of our labor shops. We identify talent through a competitive selection process based on potential vs. skills and promote our selected personnel to the worker and helper level while training them to achieve appropriate full mechanic level with associated certifications/licenses
  • This directly leads to the client receiving a more fit-for-purpose solution and ultimately receiving greater value which grows a greater relationship.
  • In other words, there has to be a compelling reason based on our mission for why we would submit budgets for anything.” By presenting specific information on how and why you’ve chosen your budget numbers, you can help the C-suite see that your budget is well within reason
  • When you automate the work order process, you remove human error associated with it. Essentially, you’re taking the people out of the process and ensuring nothing gets missed or overlooked
  • “There are many different software options out there than can aid FMs in organizing and streamlining their everyday tasks. This ranges from software designed to help manage all maintenance activities to logging and tracking facility visitors for security purposes. 
  • uch smart sensors, operating costs are dramatically reduced, productivity is enhanced, and occupants’ comfort is improved.
  • “One of the most exciting features of Facilities Management software is the ability to manage heating and cooling remotely, or set a programmable thermostat to move set temperatures up or down throughout the day. Facilities planners love the ability to analyze and explore energy use from heating and cooling systems
  • “Maintenance and facilities administration systems must frequently abide by national and global regulatory requirements. All maintenance administrators face occasional random or audits inspections by regulatory authorities. Maintenance software enables you to prove regulatory conformity and decrease the amount of paperwork and preparation that is needed for an audit.
  • KPIs allude to opportunities and errors in your company. Paired with the Internet of Things (IoT) and energy management systems, KPIs can be used to highlight missed maintenance tasks, greater traffic area of your business or problems with machinery
  • “Closely monitoring energy and water use to reduce building-operating costs is another benefit. By allowing owners to monitor and analyze the performance of multiple systems—air-conditioning levels, lights on automatic dimmers, water usage
  • “A feature that’s gaining a lot of ground is using facial recognition technology to let people in and out of the building. It’s more secure than key fobs or cards, and unlike cards and fobs, you can’t forget your face at home. It’s like batting a triple, or killing three birds with one stone
  • You cannot do your job properly without the correct information. If you don’t have proper records on the state of your facilities, you can’t do your job as a facilities manager.
  • “A surprising number of facilities managers have no true system in place for managing their space.  More than a quarter of everyone interviewed – 28 percent –
  • . It may help significantly with compliance with various industry standards, such as HIPAA in the healthcare industry and Sarbanes-Oxley in the financial field. It can help to document best practices for avoiding accidents, or in the worst case scenario,
  • This method identifies how critical a piece of equipment or maintenance task is to your business and will ultimately show you where it should land in your prioritization process
  • Smartsheet is a spreadsheet that you share with your co-workers, but its features go far beyond Excel. This tool combines the traditional spreadsheet with project management tools, templates, and forms and allows you and your colleagues to access spreadsheets on mobile devices and work on them collaboratively
  • The business world is increasingly embracing a larger remote workforce. Offices are used as areas to collaborate, develop, and design new ideas. The day-to-day work can be, and often is, done from home
  • “Another possibility for cutting costs, say experts, is not just moving staff around, but moving work around also. This means carefully examining all outsourcing contracts to see if they can be scaled back and the work completed by in-house staff
  • “Verify assets from a minimum of two data points, such as the barcode and the item’s serial number.
  • After collecting data and developing a maintenance schedule for your assets, you need to plan for the long-term maintenance of your asset inventory
  • However good asset management and maintenance planning is, there comes a time when an asset reaches the end of its useful life and should be disposed of.
  • “If you’re trying to get a handle of your documents, the first thing you should do is an asset assessment. Detail the condition of all the main equipment and systems, and document those conditions
  • Strategic asset management integrates key relationships between planning and delivery activities.
  • Maximize your use of vertical cubic footage by placing seasonal products or those that move less frequently in harder-to-reach vertical storage areas
  • khadija2050 on 23 Nov 20
     
    the article highlights how companies can benefit from sustainable design and gives tips on preventive maintenance
Rochelle Perez

Barack Obama, Joe Biden, Elon Musk, Apple, and others hacked in unprecedented Twitter attack - The Verge - 0 views

www.theverge.com/...-hack-bitcoin-scam-compromised

technology business Tech mobile

shared by Rochelle Perez on 15 Jul 20 - No Cached
  • The Twitter accounts of major companies and individuals have been compromised in one of the most widespread and confounding hacks the platform has ever seen, all in service of promoting a bitcoin scam that appears to be earning its creator quite a bit of money.
  • Shortly after the initial wave of tweets from Gates and Musk’s accounts, the accounts of Apple, Uber, former President Barack Obama, Amazon CEO Jeff Bezos, Democratic presidential candidate Joe Biden, hip-hop mogul Kanye West, and former New York City mayor and billionaire Mike Bloomberg, among others, were also compromised and began promoting the scam.
  • It’s unclear how widespread the operation is, but it appears to be affecting numerous major companies and extremely high-profile individuals. That suggests someone, or a group, has either found a severe security loophole in Twitter’s login process or third-party app or that the perpetrator has somehow gained access to a Twitter employee’s admin privileges.
mmilian

How the pandemic solidified contactless payment | Mobile payments | Fast Casual - 0 views

www.fastcasual.com/...-solidfied-contactless-payment

shared by mmilian on 08 Jun 20 - No Cached
  • While convenience is still important, the pandemic has put a spotlight on how safe mobile payment is, both from a data security and a public health perspective. 
  • While still popular, cash is falling out of favor as more and more people use credit and debit for even small purchases under $10. And in today's pandemic where cash can be a vehicle for virus transmission, people are even more reluctant to use it. 
  • people who use mobile wallets make purchases at a rate 23% higher than those who pay with physical cash or card, and spend 2.4% more per transaction.  The reason is similar to why people spend more on credit cards than when they use cash — because the money doesn't feel real. 
  • ...4 more annotations...
  • As American businesses begin to reopen, informed consumers will be reluctant to touch shared devices like pinpads and payment terminals, and they won't be enthusiastic about handling cash. Contactless mobile payments will become a necessity for public health. 
  • 69% of restaurant goers find waiting for the check the most frustrating part of the dining experience; on average, it takes 12 minutes to pay from the time a guest requests the bill.  Pay at Table allows guests to pay for their meal when they're ready, on their own time schedule without that waiting period. They do it all from their mobile device. 
  • And when guests have money stored with a brand, visits among these guests increase because they've already made a commitment to keep coming back.
  • NFC payment is likely to increase in popularity, especially in this time when everyone is looking for ways to minimize physical contact throughout the shopping experience.
  • mmilian on 08 Jun 20
     
    This article is about touch less payments after COVID. It focused on three options: Paying at the table, the value touch less POS brings, and Near Field Communications which is used with Google and Apple Pay.
ealmi001

About iOS 13 Updates - 0 views

support.apple.com/HT210393

software

shared by ealmi001 on 25 May 20 - No Cached
  • ealmi001 on 25 May 20
     
    Due to the current situation we are living with Covid-19 we are required to use a mask all the time in public places. One of the latest updates on IOS 13.5 that I found very helpful is that now our Iphones can be able to unlock with facial recognition while having the mask on. Before it was frustrating being in public to have to take off the mask so facial recognition could work and unlock my phone. Apple did a great job with this update and has become a most for Iphone users like me during these days.
yvenisem

What is Proximity Marketing? - Business 2 Community - 0 views

www.business2community.com/...s-proximity-marketing-02208464

shared by yvenisem on 16 Nov 20 - No Cached
  • Proximity marketing has been in and out of the headlines since Apple launched iBeacons in 2013. It was a platform that ultimately failed to take off but more refined (and open-source) versions have had better success since then – namely Google’s beacon system.
    • yvenisem
      yvenisem on 16 Nov 20
       
      I had no idea of this. Just goes to show that people can keep trying until they get it right
  • You can even create networks to track people as they move around a store, sending them messages based on the aisle they’re walking down or the range of products they’re looking at.
    • yvenisem
      yvenisem on 16 Nov 20
       
      This might be frightening for unaware customers. This may even cause some anger because customers are being tracked and many consumers may not like that
  • Customer recalls: Send promotions and other messages to people who leave without buying anything to entice them back into the store.
    • yvenisem
      yvenisem on 16 Nov 20
       
      This is less invasive and actually a great idea for businesses to implement in order to promote repeat business
  • yvenisem on 16 Nov 20
     
    This article goes over the very short history of proximity marketing. It was first brought onto the scene by Apple. But after it failed to take off, it was taken up by Google and it flourished. The article goes over how the technology works, but most importantly it goes over the benefits of the technology, all of which promotes repeat business.
xrive007

Cyberattack hits world's largest meat supplier - 0 views

www.nbcnews.com/...largest-meat-supplier-n1269191

meat supplier Software cyber attack business ransomware

shared by xrive007 on 09 Oct 21 - No Cached
  • It might be days before production resumes after an “organized cybersecurity attack” affected IT systems in North America and Australia
  • The world's largest beef supplier has been hit with a ransomware attack, threatening some of the U.S. meat supply.
  • The hack came less than four weeks after a similar one by Russian criminals against Colonial Pipeline
  • ...16 more annotations...
  • JBS, one of the world's largest international meat processors, was hacked
  • forcing the company to take systems offline and stop work
  • 11 beef processing facilities in Australia and 26 chicken processing plants in the U.S
  • The company told the White House on Sunday that it was a ransomware attack,
  • JBS notified the administration that the ransom demand came from a criminal organization, likely based in Russia.
  • Ransomware, an extremely lucrative type of cybercrime, is malicious software that lets hackers encrypt a victim's files and demand a ransom to make them functional again.
  • he hackers will steal and threaten to publish those files if their demands aren't met.
  • Ransomware attacks have grown rapidly in recent years.
  • Criminal hackers,
  • often based countries like Russia where they are largely protected from U.S. law enforcement
  • have targeted practically every major industry to shake down victims for payment.
  • about 40 food and beverage companies around the world have had confirmed ransomware attacks since May 2020.
  • Colonial's hackers, an established ransomware gang called DarkSide, shut down its website amid international attention from that attack, but not before receiving a $4.4 million payment from Colonial.
  • regularly hit manufacturers, school systems and city governments.
  • ransomware attack had already affected the cattle market.
  • If this goes beyond a week, you start to really worry about these animals building up on farm sites where they just don't have the capacity to hold them
  • xrive007 on 09 Oct 21
     
    An example of a cyber attack or ransomware, in a manufacturer. Shows some effects of a ransomware and what a consumer may experience.
ianantosek15

https://www.forbes.com/sites/garydrenik/2023/01/11/apples-fight-to-protect-privacy-has-... - 4 views

Apple is acting as a disruptive innovator in the digital advertising world through their new fight to protect privacy of consumers.

started by ianantosek15 on 11 Jan 23 no follow-up yet
mmdmd99999

How tech helps restaurants prep for the future | National Restaurant Association - 0 views

restaurant.org/...estaurants-prep-for-the-future

shared by mmdmd99999 on 22 Jun 22 - No Cached
  • customers can pay using their mobile phones and other electronic devices, using apps like Apple Pay or Google Wallet.
  • Restaurants have had to rethink the way they do business, implementing tactics to reach customers off-premises, and create a pandemic-safe dining experience, all of which can be facilitated by advanced restaurant technology.
  • Digital systems allow for mobile and online ordering from anywhere. Customers can create an order, reserve a table and pay for the service from mobile apps and devices
  • ...6 more annotations...
  • QR codes on digital menu boards
  • pay using their mobile phone, using such apps as Apple Pay or Google Wallet.
  • Cloud-based platforms streamline a variety of tasks, including food ordering, digital menus, drive-thru operations, and kitchen management.
  • Digital POS systems make it easy for restaurants to manage a waitlist and tables. Customers can receive texts when their table is ready and place their orders while waiting.
  • POS devices and kiosks with ultraviolet light to kill or inactivate 99% of microorganisms.
  • Cloud-based tip processing lets employees receive credit-card tips on a prepaid card, reducing cash handling.
  • mmdmd99999 on 22 Jun 22
     
    Cloud based technology applications in restaurants. Online ordering, mobile pay, digital menus, and inventory.
smajo003

Technology in Hospitality: 20 Trends Shaping the Industry - 0 views

hoteltechreport.com/...tech-in-hospitality

technology hospitality trends industry

shared by smajo003 on 09 Mar 23 - No Cached
  • With so much innovation and change in the hospitality space, it can be difficult to decide what new software to purchase or where to allocate budget. Although the industry changes rapidly, it’s clear that a few key trends are driving hotels forward.
  • 2. Digital cashless tipping Fewer guests are carrying cash, but service workers like valets, housekeepers, bartenders, and bell staff still expect and deserve tips. The solution? Digital tipping apps that allow guests to leave tips via credit cards or other digital payment methods. By scanning a QR code or clicking a link, guests can access the platform, and the platform handles tipping employees out.
  • 3. Contactless Check-in The pandemic expedited the industry’s shift toward contactless check-in, as hotels sought solutions for guests and employees who wanted to minimize face-to-face contact. But this trend is here to stay, as both guests and hoteliers can benefit from faster and more convenient check-in processes via mobile apps and digital room keys or self-service check-in kiosks that scan IDs and dispense room keys.
  • smajo003 on 09 Mar 23
     
    Technology is shifting rapidly and the hospitality and tourism industry is adjusting accordingly. As customers begin to change their way of interacting with business, so must the business. As an example, more customers are becoming familiar with self check out options therefore many companies are adding this service to their stores. Customers are also changing the way they pay for things, like apple pay or google wallet, cash is a rare payment option. So in the restaurant industry tips are now becoming a quicker thoughtless transaction, so digital tips are the norm now. This article will open our eyes to 20 trends that will shape the industry through technology, and this only touches the surface.
Rui Zhu

Event Marketing Software & ROI tracking - Marketo - 0 views

www.marketo.com/...easy-events

event roi software

shared by Rui Zhu on 13 Nov 12 - No Cached
  • Setting up and categorizing events Connecting the event to a webinar or partner system such as Cisco WebEx® or Salesforce.com® campaigns Cloning an event, including emails, forms and landing pages, to minimize configuration for future events Managing event check-ins with our unique iPad app. Analyzing the effectiveness of the event with easy-to-use flexible reports
  • Rui Zhu on 13 Nov 12
     
    Some differences exist between organisations that run events for profit motives and those that are not-for-profit oriented. Government grants are seldom achievable by for-profit enterprises. Small scale events run by not-for-profit organisations are likely to be funded by participant fees. Larger scale events, whether run by for-profit or not-for-profit enterprises will likely need substantial support through commercial sponsorship. In many cases, fees paid by people who spectate can be a worthwhile source of income.
YU CHEN

Hertz builds mobile strategy with iPhone travel apps - Mobile Commerce Daily - Applications - 0 views

www.mobilecommercedaily.com/gy-with-travel-apps-for-iphone

mobile iphone travel experience apps Hertz GPS

shared by YU CHEN on 16 Nov 12 - No Cached
  • Hertz Corp. is introducing iPhone city travel applications to extend the brand’s reach beyond cars and enhance the customer experience.
  • In addition to New York, Boston and San Francisco, there are also apps for Dallas-Fort Worth, Las Vegas, Los Angeles, Miami-West Palm, Sacramento-Northern California, Orlando, San Diego and Washington, D.C.
  • Customers can download the first app for free from the Apple App Store. After that, additional apps may be downloaded for $0.99 apiece.
  • ...1 more annotation...
  • The Explore content is delivered wirelessly to cars to insure the content is up to date and includes the top restaurants and hotels as well as various attractions
  • YU CHEN on 16 Nov 12
     
    Hertz introduces iphone apps to deliver extended travel experience to customers. The app is called My Explore, including 11 major cities in U.S. with most travel information. Each city app includes six categories: explore, Top Must See, Events, Favorites, Tours and neighborhoods. Those probably cover major needs during traveling.
Allen Lok

Restaurant operators offering 24 hr automated serivce. - 2 views

nrn.com/...tomated-restaurant-innovations

Automated machines Seattles Best Cupcakes Jamba Juice increased revenue stream

shared by Allen Lok on 18 Jan 13 - No Cached
  • Allen Lok on 18 Jan 13
     
    I think this article goes along with our "Smartbar" discussion. The Smartbar may actually be useful in certain locations where a full time bartender may be too costly. There are obvious legal regulatory issues to contend, but at least some room for growth for the Smartbar. For other products like cupcakes, donuts or small bites, established restaurants are now tapping into the 24 hour convenience business model through the use of vending machines. I think this is a great idea for customers who want more variety than what we have been seeing at vending machines the past 10 or 20 years, which is potato chips, candy bars and nuts. For the company, this would give them more exposure and increased revenue stream at locations such as airports, hotels and hospitals where there is always people around. Some companies like Apple or Sony have been doing this for years. I can understand that they are selling a non-perishable good and the customer is ultimately only paying for the end product only. Restaurants are often involved with proving a level hospitality service as part of the product they sell and automation was not really in their best interest. But now with the explosion of Ipods and automated POS taking over the servers job, we may see more of these stand alone units serving customers. Overall, I think this is a business concept/technology that we are behind in. The article mentions that Japan has been using this concept to sell fresh food items and other items such clothing as well. From a business standpoint, given the increasing rise of competition, rent/property prices and variety of choices consumers have, these are some major recent factors which will propel this concept more.
YIZHE YANG

Movenpick Hotel Jumeirah Beach launches mobile app - 0 views

www.hoteliermiddleeast.com/irah-beach-launches-mobile-app

Technology hotel business mobile

shared by YIZHE YANG on 10 Mar 13 - No Cached
  • YIZHE YANG on 10 Mar 13
     
    The free app enables hotel guests and visitors to explore hotel facilities and offers wherever they are and at any time. It is available for download from AppyHotel at the Apple store and gives iPad and iPhone users details of business services, hotel facilities, room amenities, services, things to do, updated restaurant events, spa treatments and special offers.
  • YIZHE YANG on 10 Mar 13
     
    Lately, the Mövenpick Hotel Jumeirah Beach has installed a new mobile application offering hotel information. Customers can install this app in their iphone, computer, ipad and Mac. This is a free app that makes more guest use this. Nowadays, people are not only booking a hotel by phone but also acquiring the details of hotel on the phone or ipad. Moreover the information of the hotels is updating every day or even every hour. This is fast, convenient and effective for the guest. In the modern society, the higher satisfaction the customers have, the more successful the hotel can get.
elena zhebrun

What Apple's WiFi Slam acquisition means for consumer privacy and proximity marketing - 0 views

upstart.bizjournals.com/...ion-marketing-and-privacy.html

technology business travel tech mobile solution hospitality

shared by elena zhebrun on 28 Mar 13 - No Cached
  • elena zhebrun on 28 Mar 13
     
    Apple's $20 million acquisition of WiFi Slam, announced over the weekend, is more than a business move. What it does with the new technology brings the question of consumer privacy to the forefront and puts the spotlight on what's called proximity marketing, which companies like ISign Media Corp., are using to help brands.
Hanqing Yang

Rezbook Review: New Opentable Competitor | Gourmet Marketing - 0 views

www.gourmetmarketing.net/eview-new-opentable-competitor

hospitality technology restaurant reservation

shared by Hanqing Yang on 22 May 13 - No Cached
  • Hanqing Yang on 22 May 13
     
    The most famous restaurant reservation software -- Opentable, now has a competitor. Rezbook is the cornerstone of Urbanspoon's online reservation system, from which all the parts come together.The already spectacular iPad, with its wireless internet capability, is the main platform that a restaurant manages reservations from Urbanspoon with. While the software techonology in hotel industry developping very fast , in restaurant industry, the upgrade seems to be quite slow. Opentable covers1/3 restaurant reservation business in United States, but 15000 restaurants believed that they have no more choice. Even though OpenTable pulls the strings in online reservation,Urbanspoon, a relative light weight in online reservation, has created a system both refreshing innovative and beautifully simple. Rezbook maintains efficiency and ease of use while maintaining all the requisite features. It's a step forward. To make an analogy: Urbanspoon especially RezBook, the anchor of their reservation system, takes Apple's ethos of simplicity, functionality and style that have catapulted iPhone, iPad, and iMac to being the industry standard. Not coincidentally, Rezbook works off the iPad. This new system smells the trend of Apple products being used everywhere. The perfect combination will sure attract more attention. At the same time, Rezbook's join will sure help to improve the development of restaurant software.
TIAN LIU

ZDirect Integration to Apple's Passbook Sends Confirmations from PMS to iPhone | Products | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...ions-from--PMS-to-iPhone-84422

shared by TIAN LIU on 13 Feb 13 - No Cached
  • ZDirect attaches Passbook files to emails or creates a link to download the “pass” from a confirmation email or SMS text message. The look and feel of the hotel's "pass" can be customized for each hotel and configured for any PMS. Once the "pass" is stored on the mobile device, a data connection is not needed to retrieve it, so roaming charges are not assessed.
  • TIAN LIU on 13 Feb 13
     
    When considering mobile technologies, many hospitality managers are not convinced of the potential benefits resulting in enhanced guest engagement, improved customer satisfaction, and increased consumer spending. The common goals of mobile technology implementation are acceleration of guest traffic, heightened interactivity, promotion and sales of goods and services, and gathering of feedback relative to the guest's experience. Mobile services include special website configurations, fluent marketing campaigns, location-based activities, digital couponing, and point-of-sale settlement. Currently, the fastest growing segment of m-commerce service is mobile payments featuring cashless and cardless payment platforms. If not already in place, hospitality management should consider business payment choices of coin and currency, credit and debit card, and mobile options.
Diya ZHAO

New mobile technology for hospitality sector - Business - Jamaica Gleaner - Saturday | August 25, 2012 - 0 views

jamaica-gleaner.com/...business2.html

new technology smart phone market hospitality

shared by Diya ZHAO on 09 Feb 13 - No Cached
  • Jamaican hotels will soon have an opportunity to upgrade their facilities' services with new technology, allowing visitors to access various hospitality options through applications on their mobile smart phones.
  • Movitas is the one we're featuring today, which is our partner that does the mobile applications that follow the guests; they download the app for their resort and then they use it on their own mobile device, wherever they are in the country.
  • It's available on BlackBerry, on Android devices, and on iOS, which is the Apple platform, so all platforms, any smart phone or tablet," Poirier informed.
  • ...1 more annotation...
  • We're not just looking at the hotels, but all the businesses that support the hotels and guests as well, and Movitas and Avaya will be able to do that along with the 4G technology that we bring to the market, as well as the expertise we have in Avaya and being able to bring the hotels up to speed with their technology as well, because they are going to have to upgrade their technologies to be able to take all of this into account."
  • Diya ZHAO on 09 Feb 13
     
    This article talked about Jamaican hotels are going  to upgrade their facilities' service with new technology which allowing visitors to access various hospitality options throught applciations on their smart phone.  Nowadays a lot of hotels they public their products based on this technology. Local mobile service provider Digicel on collaboration with New jersey based telecommunications company Avaya and Pennsylvania based mobile technology company Movitas, revealed the new technology to hotel industry representative during a recent hospitality breakfast at the Haif Moon resort. it sounds really convenient , I mean based on several platforms like that for example Black Berry Android and on IOS any smart phone or tablet. it could be used widely not just for hotels also other business.
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