This article mainly introduces the problems caused by e-waste and related solutions. E-waste not only affects environmental issues such as rare earth elements when it is landfilled or incinerated, but also the mining of its equipment manufacturing also affects the social environment, because a certain amount of emissions may be released in the process. Toxins are a great harm to the environment and the human body. Therefore, with the continuous emergence of e-waste disposal problems, some companies such as Apple and Sony have begun to extend the life of their equipment in recent years, and encourage customers to trade-in for recycling, making a certain effective contribution to the growing e-waste.

This article mainly describes examples of how the hospitality industry uses intelligent data to influence its value chain. Such as intelligent travel planning customization, intelligent travel search, travel assistant, intelligent social media data analysis, intelligent forecasting, and so on. With the continuous development of the intelligent trend, many tourism and hotel organizations have begun to continuously introduce AI equipment, which has also promoted the transformation of enterprises to experience-driven and asset-light businesses.

This article mainly describes the current main trends of artificial intelligence in revenue management, guest experience, and daily operations. AI's concierge service, chat robot translator, ultra-dynamic pricing, forecasting utility, team booking software review data collection, intelligent function charts, and intelligent recruitment are the main manifestations of future technological development. Through these artificial intelligence, the hotel can simplify some service procedures, provide more personalized and improve the guest's staying experience. But at the same time, we must also realize that intelligent technology cannot completely replace employees.

This article mainly describes the use and benefits of intelligent technology in restaurants. For chain stores and fast-food restaurants, often pursue speed more than service experience. Therefore, it is profitable for enterprises to replace employees with technological equipment. Of course, this is not to say that restaurants pursuing high-end service experience do not need intelligent technology. As a mobile system, MPOS can effectively simplify the ordering process, increase the rotation speed of the dining table, while also saving guests' time and improving their dining experience. The intelligence of the restaurant table management system also simplifies the reservation process to a certain extent, helping restaurants and users to effectively deal with these complicated processes.

This article mainly describes how the hotel industry can use technology to help it recover after COVID-19, and how to enhance the confidence of employees and customers. With the development of the epidemic, the hotel industry and even the entire hospitality industry are widely promoting contactless technologies. Therefore, various mobile and self-service AI technologies are integrated with hotel operations. In the future, with the development of this normalization, reasonable monitoring technology, non-contact communication technology, location detection technology, super sterilization, and robotics technology will all become important aspects of the future development of the hotel industry.

This article describes the destructive effects of cyber attacks on enterprises, especially small and medium-sized enterprises. Because it does not have sufficient prevention and sufficient resources for disaster recovery. The most direct cause of current cyber attacks is that people open some risky websites or emails in the wrong place. For the hospitality industry, there is a large amount of customer privacy and sensitive information. Once attacked, its destructiveness is unimaginable. And to protect consumer data, most service industries just comply with local state laws, but most state laws have not made greater progress in information protection. Therefore, enterprises should protect themselves and their customers from cyber threats from the three aspects of their own network endpoints, disaster recovery and education.