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Contents contributed and discussions participated by balle028

balle028

Feds recover millions from pipeline ransom hackers, hint at U.S. internet tactic - 0 views

  • The FBI was able to seize control of DarkSide's proceeds by gaining access to a central account holding about 63.7 bitcoins, worth around $2.3 million, Deputy Director Paul Abbate said. A court document said that the seizure took place in Northern California, putting it within reach of U.S. law, and that the FBI was able to access the "private key," or password, for one of the gang's bitcoin wallets. It was unclear how the key was compromised.
  • Elvis Chan, an assistant special agent in charge at the FBI's San Francisco office, said in a news call Monday that the funds were specifically seized from hacker subcontractors who had used the DarkSide ransomware to hack Colonial.He declined to give specifics of how the FBI was able to gain access to the wallet, but he said it did not rely on waiting for criminals to use U.S. cryptocurrency services. It did, however, rely on the fact that so much internet infrastructure is based in the U.S., where the FBI can get warrants.
  • Ransomware gangs have been responsible for more than 1,000 hacks worldwide this year, mostly in the U.S., according to figures prepared for NBC News by Allan Liska, an analyst at the cybersecurity company Recorded Future.
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    This Article deals with the hacking of Darkside the hacker group who extorted over 4 million dollars paid in bit coin, this article goes into ho w the FBI was able to get the monies paid back to the company.
balle028

Soaring e-waste affects the health of millions of children, WHO warns - 0 views

  • As many as 12.9 million women are working in the informal waste sector, which potentially exposes them to toxic e-waste and puts them and their unborn children at risk.Meanwhile more than 18 million children and adolescents, some as young as 5 years of age, are actively engaged in the informal industrial sector, of which waste processing is a sub-sector. Children are often engaged by parents or caregivers in e-waste recycling because their small hands are more dexterous than those of adults. Other children live, go to school and play near e-waste recycling centres where high levels of toxic chemicals, mostly lead and mercury, can damage their intellectual abilities 
  • For an expectant mother, exposure to toxic e-waste can affect the health and development of her unborn child for the rest of its life. Potential adverse health effects include negative birth outcomes, such as stillbirth and premature births, as well as low birth weight and length.  Exposure to lead from e-waste recycling activities has been associated with significantly reduced neonatal behavioural neurological assessment scores, increased rates of attention deficit/hyperactivity disorder (ADHD), behavioural problems, changes in child temperament, sensory integration difficulties, and reduced cognitive and language scores.
  • A rapidly escalating problem
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  • The WHO Initiative on E-waste and Child Health, launched in 2013, aims to increase access to evidence, knowledge and awareness of the health impacts of e-waste; improve health sector capacity to manage and prevent risks, track progress and promote e-waste policies that better protect child health; and improve monitoring of exposure to e-waste and the facilitation of interventions that protect public health.
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    This Article corresponds to the two discussion posts this week. where we see e-waste not only a growing problem for pollution but affecting the health of younger children in surrounding areas, this article discusses how the WHO is trying to bring awareness to this issue.
balle028

Proximity Marketing Market: Industry Size and Growth Opportunities with COVID19 Impact ... - 0 views

  • Proximity Marketing market report provides analysis of Covid-19 restrictions imposed on business owners, investors, etc. Due to the fact that locks are performed differently in different regions and countries, the geographical and regional effects change frequently. This study analyzes current market effects in the short and long term and helps decision makers to develop short and long-term business strategies across geography.
  • Competitive assessment and detailed statistical analysis of the Proximity Marketing industry outlook can be found in the latest Proximity Marketing Market Research Report. The Proximity Marketing report will inform readers about market dynamics and trends to present a comprehensive overview of the market. The most important aspects of the Proximity Marketing industry are presented in the study as market growth, market dynamics, threats and cost structures. The dynamics of emerging markets, the latest growth, the development of R&D and major suppliers are discussed in detail. The Proximity Marketing report is segmented by product type, application, and major geographic area.
  • Global Proximity Marketing Market: Regional Segments The different section on regional segmentation gives the regional aspects of the worldwide Proximity Marketing market. This chapter describes the regulatory structure that is likely to impact the complete market. It highlights the political landscape in the market and predicts its influence on the Proximity Marketing market globally.
balle028

6 changes to customer experience you'll see this year | AZ Big Media - 0 views

  • The customer experience in particular is facing major changes. In large part this is due to the events of 2020. The expectations for quality customer experience have gone up tenfold. So it’s more important than ever for companies to find new ways to meet their clients’ needs.
  • The rise of remote work was a hot topic throughout the COVID-19 pandemic. The customer service sector was no exception. Companies quickly found that agents could answer inquiries and solve customer problems just as effectively from home as from the office. There are many reasons that companies will want to continue this model even after the COVID-19 threat passes. For starters, a remote team can be a lot cheaper than a group of in-house employees. That’s because you don’t have to pay for the physical office space. Plus, call center software solutions allow agents to ask questions and share experiences in an instant.
  • he prefix omni- means “all.” For example, someone who is omniscient knows everything. So omnichannel means that customers can reach you through social media, email, phone, video call, or text message. All of those messages will be received in the same location.
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  • Successful customer interactions are often determined by how long it takes to resolve an issue or answer a question. The faster you can help, the happier customers will be. This is why more and more companies are implementing artificial intelligence as part of their customer service strategies.
  • Using AI, chatbots collect and use customer data to offer better service. Best of all, chatbots don’t need to be paid and never take a break. They can provide 24/7 assistance to early birds and night owls alike.
  • Personalization
  • 5. Increased Focus on Self-Service Options
  • A simple example is inventory. Companies can use past sales data and predictive analytics to determine how much product they need to keep in stock. Predictive analysis will account for factors like seasonal demand and demographic data to keep the right items on your shelves at the right times. And that will definitely improve your customer experience. Businesses live and die by their customers. While keeping up with new expectations can be daunting, making these six changes can help your business thrive. Make sure you’re prioritizing the customer experience, and the necessary changes will come naturally.
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    This article goes into certain trends that will take place this year within the hospitality industry with the use of AI. Thanks in part to last years shutdown, many companies have now readjusted they way they approach business.
balle028

Why integrated POS Systems are a must | TechRadar - 1 views

  • Beyond improving the checkout process, an integrated POS system can give you valuable insights into the behavior and purchase patterns of your customers. You can leverage such data on the shop or café floor, but it can also be shared with internal UX analysts, brand marketers, and pricing teams to help inform marketing campaigns and increase profitability. 
    • balle028
       
      POS systems are becoming a lot more engaging. which would help make a lot more profits for companies based on data acquired.
  • Integrated merchant services including integrated credit card processing eliminates the need for manual entry during checkout. This not only saves time but also reduces the probability of human errors. What’s more, integrated card processing makes your end-of-day reconciliation much easier. 
  • Personalized, data-driven offers can greatly increase the likelihood of your customers responding to them. The financial cost of a customer being fond of your business versus favouring it is huge. Think about it, do your customers have an affinity for your business or have they fully bought into it as Apple loyalists have bought into the Apple brand?Overtime, personalized marketing equates to you building an individual brand relationship with each customer. This has a long-term effect on boosting sales and offer conv
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  • One of the biggest benefits of integrated POS systems is that they facilitate exceptional customer experiences that boost loyalty. By integrating your CRM and/or marketing automation software with your POS system, you can get access to valuable insights into the preferences and behavior of your customers.For example, you could keep track of the products they buy most often or the ones they’ve added to their wishlist and send them personalized product recommendations. In a retail setting, your staff can use such information to make relevant suggestions suited to their interests. You can also leverage the data you have to create loyalty programs and targeted marketing campaigns. Personalized offers, recommendations, reminders and rewards can go a long way in encouraging your customers to make repeat purchases, boosting loyalty and retention. Besides all of this, an integrated POS system also helps you keep track of your best-selling products so you can manage your inventory efficiently. This can prevent your customers’ favorite items from going out of stock and keep them happ
  • But before you rush out to choose a new POS system with integration, be sure to check it integrates with your existing systems first. Usually, their website should reveal such information. For example, Zettle lists all of its POS and e-commerce integrations on its website. 
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    this article goes in-depth the benefits of using POS systems.. POS systems are being used a lot more than ever before. it is a great and effective tool to follow up on customer engagement and understand more about sale information and profit projections, all while providing excellent customer service
balle028

Trust will be "deciding factor in cloud service provider competition" in 2021 - 0 views

  • The trend of companies embracing digital transformation during the COVID-19 pandemic was the driving force behind the continued investment, according to Canalys, aided by the economic recovery and subsequent restart of some delayed projects. 
    • balle028
       
      There have been a lot of shifts to digital transformations due to the pandemic, many companies are welcoming this change. This article touches on the embracing of transformation due to COVID-19. Alot of recourses have been poured into developing this change. Companies like Amazon and Google Cloud have accounted for close to 70% of spending.
  • An International Data Corporation (IDC) published last week, revealed that the worldwide public cloud services market grew 24.1% year over year in 2020 with revenues totaling $312bn (£219.75bn). This market includes Infrastructure as a Service (IaaS), System Infrastructure Software as a Service (SISaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
  • Rick Villars, group VP of worldwide research at IDC, said: “Access to shared infrastructure, data, and application resources in public clouds played a critical role in helping organisations and individuals navigate the disruptions of the past year. “In the coming years, enterprises’ ability to govern a growing portfolio of cloud services will be the foundation for introducing greater automation into business and IT processes while also becoming more digitally resilient.”
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    Companies are leaning more into digital transformations for cloud services.
balle028

Ford's adding Amazon's Alexa to 700,000 vehicles this year - Roadshow - 0 views

    • balle028
       
      As many cars are embracing smart features, Ford an American vehicle is implementing the smart feature as well, at one point on star was prevalent however applications have emerged
  • Amazon's popular Alexa voice assistant is about to hitch a ride in a lot more Ford vehicles. On Thursday, the automaker announced upcoming over-the-air software updates will bring Alexa to 700,000 vehicles this year. Millions of other vehicles will gain access in the coming years after Ford inked a deeper "strategic engagement" with Amazon for the next six years.
  • The strategy includes the possibility of releasing Alexa skills (Alexa's equivalent of apps) specific to Ford vehicles. Maybe Alexa will be able to flick on Ford's BlueCruise hands-free driving system. That'd be pretty cool. For now, though, the goal is to simply put the voice assistant into Ford vehicles via "Power Ups," as Ford calls its over-the-air software updates.
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  • They'll first land in the new Bronco, Edge, F-150, Mustang Mach-E and Super Duty this fall. Do note, only vehicles equipped with Sync 4 will be eligible for the OTA update.
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    As we look at capital expenditures in technology vs income we see that many vehicles are implementing apps. On star was thriving at one point and available in many American made cars however due to the sudden fall off, other replacements have come up. Ford has now emerged to put in place amazon Alexa in over 700,000 of their vehicles. this will offer an Alexa skill that coincides with the vehicles smarts features and offer a much easier use of car adjustments and car controls for many ford owners.
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