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How Biophilic Design Can Boost Productivity in Hospitality Meeting Spaces - 0 views

www.interiorsandsources.com/...ilic-design-boost-productivity
shared by alexsolano36 on 22 Feb 20 - No Cached
  • And in hospitality, where the trend is to create a more unique space for each venue, bringing the outside in is becoming more common.
  • “Simply putting a potted plant or a simple patch of moss on the wall is not enough to provide the lifting experience that many are seeking from this design philosophy,
  • Air, lighting, greenery, and floor and furniture design that mimic natural landscapes all combine to improve the indoor experience.
  • ...5 more annotations...
  • “Recent scientific discoveries have pointed to the effects lighting has not just on our vision, but on our health, mood and performance,
  • Meeting rooms with patterned carpets or with floors and furniture that mimic natural elements like water and trees, such as wood or wood laminate meeting tables, can help enhance attention and task performance.
  • MGM Resorts partnered with Delos to create Stay Well meeting rooms in its MGM Grand Hotel & Casino, Park MGM and The Mirage Hotel & Casino properties, and chief sales officer Stephanie Glanzer said her team has received tremendous feedback.
  • We find it can enhance the creative process, and when you’re attending a meeting or event, that is a very positive experience.”
  • Stay Well meeting rooms feature decorative glass with nature patterns such as leaves or grass.
  • alexsolano36 on 22 Feb 20
     
    This article speaks about physical plant systems and how the new trend in hospitality is to create unique spaces and bring the outside in. MGM Resorts has partnered with Delos which is a group that has done extensive research in collaboration with Mayo Clinic to study biophilia or the idea that humans have an innate connection to the natural world. MGM Hotels have found that post-conference survey results show that attendees felt more connected and engaged in meetings where there was biophilic elements incorporated such as meeting rooms with patterned carpets and active green walls constructed from plants or moss. The Delos group also works with Wyndham Hotels and Resorts and Marriot Resorts International to add live plants and other innovative biophilic elements in their spaces. Science shows that biophilic design does add satisfaction to occupants and keeps us happier, focused and engaged.
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Recent technology trends in Event Management " Event Registration and Management Softwa... - 2 views

www.eventzilla.net/...ogy-trends-in-event-management technology
shared by Ling Xiang on 27 Oct 12 - No Cached
  • attendees can ask questions to the speaker via tweets or Facebook comments real time during an event.
  • FIFA World Cup
  • cool application that had been created especially for the World Cup that highlighted the real time schedule of the games and results as they took place. This event alerted us to the huge potential that has hardly been scratched.
  • ...16 more annotations...
  • The drastic improvements in the Audio-Video equipments, staging and lighting instruments have made sure that you need to make your event stand out.
  • Recently – online registration for events has taken the center stage with a lot of small players like Eventzilla. 
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.
  • Technology has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over.
  • Now the event attendees can ask questions to the speaker via tweets or Facebook comments real time during an event. With the world tweeting away night and day, there is no doubt that technology has changed our life completely
  • The drastic improvements in the Audio-Video equipments, staging and lighting instruments have made sure that you need to make your event stand out. No more can you pass off an event with just a great speaker. Even with the best of the content and ingredients, you need to upgrade the stage show to make sure that the attendees are left wonder struck.
  • The barriers have been stomped down and the walls have fallen.   Technology has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over.
  • The FIFA World Cup this year was a lot of fun for us. And we are not talking about football. Our excitement was because of this cool application that had been created especially for the World Cup that highlighted the real time schedule of the games and results as they took place. This event alerted us to the huge potential that has hardly been scratched.
  • has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over. Planners and
  • No more can you pass off an event with just a great speaker. Even with the best of the content and ingredients, you need to upgrade the
  • stage show to make sure that the attendees are left wonder struck.
  • The barriers have been stomped down and the walls have fallen.  Technology
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.   Letters are antiquated and emails outdated. Nowadays, you ‘tweet’ and ‘poke’ your way around the events
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.   Letters are antiquated and emails outdated. Nowadays, you ‘tweet’ and ‘poke’ your way around the events
  • With the advent of the iPhones, Androids and Blackberrys, smart phone applications have become the next-gen platform for event management. From charting an event to locating it on the map, you can do it all on your mobile. 
  • With the advent of the iPhones, Androids and Blackberrys, smart phone applications have become the next-gen platform for event management. From charting an event to locating it on the map, you can do it all on your mobile.
  • Yingjie Cao on 27 Oct 12
     
    The event today is not only between planner and organization; it's more like the communication and interaction among attendees. The technology assists the needs and expectation of attendees, which allows them to engage more during meetings and events. Besides, App or other online software facilitates attendees to get full knowledge of location, content and activity in one event. In addition, Audio-Video equipment mentioned in article also emphasized that lighting plays an important role to make one event stand out. In another words, creating great experience is definitely what technology is for.
  • rebecca Bonet on 27 Oct 12
     
    This article talks about how technology has changed the world completely, especially Event Management. For example, the FiFa world cup puts out cool application so people could know the highlight, real time schedule of the games and result. Some other example are the stage show, this drastic change improved in the Audio - video equipment, stage and lighting. Technology has change in Live Meeting. Live Meeting webinar and live meeting are use halfway around the world. Also, the Social Explosion like facebook and Twitter is the big thing around the world. Even the Mobile Application are used now in iPhones, Androids, and Blackberrys has become the next -gem platform for Event Management
  • Ling Xiang on 28 Mar 13
     
    Now the event attendees can ask questions to the speaker via tweets or Facebook comments real time during an event. With the world tweeting away night and day, there is no doubt that technology has changed our life completely.
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Ultra-Luxury Sinclair 'Smart Hotel' Outfits Every Guest Room with LG OLED TVs | Digital... - 0 views

www.digitalsignageconnection.com/ry-guest-room-with-lg-oled-tvs
shared by lethannelson268 on 22 Nov 20 - No Cached
  • the first truly smart hotel in the United States. And, with top-of-the-line OLED hotel TVs from LG Business Solutions USA in every room
  • world’s first hotel to run almost entirely on Power-over-Ethernet
  • 55-inch LG OLED 4K UHD TVs in all 164 guest rooms and 65-inch LG OLED 4K UHD Wallpaper displays in 15 luxury suites and public areas – creating the ultimate digital guest experience.
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  • The difference between a traditional mirror TV and our smart mirror TV is that performing physical maintenance on the traditional version requires taking the whole mirror off the wall, which is a labor-intensive process. With Pro:Idiom integrated into the smart mirror, we now have a solution that is much simpler to install and service. It no longer needs to be removed from the wall. The service now happens through the software. Plus, it can even be powered through Power-over-Ethernet
  • The Sinclair Hotel’s use of Power-over-Ethernet (PoE) throughout the entire property is a leap forward in design and efficiency. All guest rooms and common areas run almost entirely on PoE, so there are very few 120-volt outlets or appliances. This technology enables the hotel to reduce its energy consumption by 30 to 40 percent while reducing the risk of electrical malfunctions
  • lethannelson268 on 22 Nov 20
     
    This article spoke about Marriott's new luxury smart hotel, which may actually be the first fully smart hotel in the U.S. The hotel is powered fully by Power of Ethernet which allows it to save about 30 to 40 percent on energy consumption. The hotel also has OLED TVs in every guest room, which consumes the least energy among televisions. Furthermore, the mirrors in the bathroom are smart mirrors which means that there is no need to remove the mirror to fix it, you can simply fix it online through the software.
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How Augmented Reality is Transforming the Hospitality Industry - 1 views

www.revfine.com/d-reality-hospitality-industry AR Hotels Hospitality Technology
shared by ahyla001 on 14 Apr 21 - No Cached
  • Augmented reality has emerged as an important concept within hospitality management in recent years, because it allows hotels and other related businesses to enhance the physical environment they are selling
  • Many hotels are seeing the benefits of using augmented reality to make the hotel environment more enjoyable to spend time in.
  • Augmented reality serves to alter a person’s perception of their physical surroundings, through the use of computer technology.
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  • Augmented reality is often compared to virtual reality (VR), but while VR replaces the real-world environment with a completely virtual one, augmented reality enhances the real-world environment in real-time.
    • kmill139
      kmill139 on 15 Sep 21
       
      This is important to understand since a lot of people think both are the same. I thought they were the same.
  • The technology itself can be deployed in a number of ways, including through smartphones, tablet devices or headsets.
    • kmill139
      kmill139 on 15 Sep 21
       
      This can be especially useful in today's world since everyone has access to a cellphone.
  • Today, millennials are the dominant consumer generation and they are also more likely than previous generations to utilise digital technology and buy things like virtual reality and augmented reality devices.
    • kmill139
      kmill139 on 15 Sep 21
       
      As the generations are being born into the ever-changing and growing technology world, they need to utilize this in their business practices.
  • Augmented reality technology can make a lot of this information readily available to customers at all times of the day, improving their entire experience.
  • (i.e. their hotel and its rooms), or enhance the experience of exploring the surrounding area.
    • kmill139
      kmill139 on 15 Sep 21
       
      This is another way that the industry can enhance its guests' experience.
  • 1. Interactive Hotel Rooms
  • An example of this is seen with The Hub Hotel from Premier Inn in the United Kingdom, which has started using AR in conjunction with wall maps placed in its hotel rooms.
  • 4. Beacon Technology
  • 3. Augmented Hotel Environments
  • For example, Holiday Inn created an augmented reality hotel experience, which allowed guests to point their smartphone and see realistic virtual depictions of famous celebrities in the hotel.
  • Meanwhile, Best Western experimented with augmented reality and Disney stars, allowing children to see themselves alongside characters from Disney films, and other hotels have used AR apps to allow guests to virtually redecorate.
  • 2. Gamification
  • Virtual Reality & Artificial Intelligence
  • ugmented reality is often compared to virtual reality (VR), but while VR replaces the real-world environment with a completely virtual one, augmented reality enhances the real-world environment in real-time.
  • allows hotels and other related businesses to enhance the physical environment they are selling
  • The Hub Hotel from Premier Inn in the United Kingdom, which has started using AR in conjunction with wall maps placed in its hotel rooms.
  • Holiday Inn created an augmented reality hotel experience, which allowed guests to point their smartphone and see realistic virtual depictions of famous celebrities in the hotel
  • Starwood Hotels, for instance, used the technology to send a virtual key to guests, allowing them to unlock their door through their phone. Others have used beacons to send maps and other information at opportune moments.
  • azephyr on 14 Apr 21
     
    This article is about how augmented reality has made such improvements in the hospitality industry. The changes that are being made are actually for the better, not only fr the hotel but also for the customers that benefit from these augmented realities.
  • kmill139 on 15 Sep 21
     
    A great article that explains what augmented reality is and how it is being integrated into the hospitality industry.
  • ahyla001 on 31 Jan 23
     
    This article relates to augmented reality and a few of the different ways it is being incorporated into hotels. Augmented reality allows the hotelier to enhance the guests environment real time in a number of different ways. Some of these ways, as described in the article are: interactive hotel rooms, gamification, augmented hotel environments, and beacon technology. At the end of the article there are a number of links to articles about other digital trends, such as robots being used in the hospitality industry!
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What is Proximity Marketing? How Does it Work? - 0 views

www.avsystem.com/...proximity-marketing
shared by aquin206 on 20 Jul 22 - No Cached
  • Proximity marketing is a marketing technique whereby recipients are targeted with marketing messages based on their vicinity. Simply put, it’s when you send ads to people who are close by your venue
  • WiFi-equipped smartphone these days and logs into public hotspots, meaning that you only need the right software to collect customer data and advertise to them using your guest WiFi.
  • The way it works is that when a customer logs into your guest WiFi network, you collect data about their device (specifically the MAC number of the device), based on which you can “follow” the customer around the venue and later identify them when they return
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  • QR codes
  • Bluetooth Low Energy (BLE)
  • NFC stands for “near field communication
  • pay at the store with your phone
  • QR codes are scannable barcodes
  • 5 proximity marketing technologies you need to know
  • An example would be when you enter a store and get a push notification on your phone with a discount for your shopping, or when you scan a QR code at an event to download promotional materials.
  • How to best use proximity marketing?
  • How does it work?
  • One of the easiest, yet most versatile ways to implement proximity marketing in your venue is to use WiFi.
  • This platform should have indoor positioning features, so that you can easily locate your customers, and WiFi marketing features, so that you can effectively communicate with them when they are nearby.
  • This is a somewhat antiquated method compared to the other ones we’re discussing in this article, but it has its benefits.
  • This solution has been making waves at various conferences and events.
  • it requires extreme proximity (we’re talking millimeter to centimeter range), so it’s less versatile than the other technologies discussed.
  • even though most people can turn on Bluetooth on their devices, they don’t necessarily do that. And even if they do, that’s only half your road to successful marketing with BLE.
  • Similarly to BLE, geofencing with GPS requires the user to turn on the location services on their phone, as well as have a medium of communication with you
  • What is proximity marketing?
  • sales
  • if you notice that someone visited your store several times
  • but never made a purchase, it’s time to act! Pop in their mailbox, offer a discount,
  • loyalty
  • behavior analysis
  • indoor navigation
  • gamification
  • mmdmd99999 on 20 Jul 22
     
    wifi, QR codes, NFC, BLE, GPS
  • ...1 more comment...
  • smend120 on 25 Sep 22
     
    This article discusses how marketing technology is utilized for proximity marketing. By targeting recipients with marketing communications based on their proximity, proximity marketing is a marketing strategy. It uses many technologies, like WiFi, BLE, NFC, or GPS, and can be done for a variety of reasons, including advertising, feedback, and customer service, to deliver advertisements to individuals who are nearby your location. An illustration would be if you scanned a QR code at an event to download promotional materials, or if you entered a business and received a push notification on your phone with a discount for your purchases. One of the simplest and most adaptable methods to use proximity marketing in your venue is through WiFi. You gather information about a customer's device when they sign into your guest WiFi network. Although a fairly outdated technique, QR codes have several advantages. It is incredibly simple, affordable, and quick to install. This compromises its effectiveness, although, for some applications, it will be adequate. The user is directed to a certain website by these scannable barcodes. At numerous conferences and events, the QR code solution has generated a lot of buzzes. Exhibitors utilize it to provide background information about their brand that cannot otherwise be given in the booth because it is so subtle and affordable. You can use your phone or smartwatch to make a purchase at the store using near-field communication (NFC) technology. NFC is less adaptable than the other technologies since it demands close contact and is not as widely used as WiFi or QR code readers. Although it's a less well-known technology, Bluetooth Low Energy (BLE) access points perform similarly to WiFi access points. Although the majority of individuals can enable Bluetooth on their devices, they don't always do so. However, you need a medium, such as an app that they have downloaded, and you need to put BLE beacons at your location to communicate with g
  • smend120 on 25 Sep 22
     
    This article discusses how marketing technology is utilized for proximity marketing. By targeting recipients with marketing communications based on their proximity, proximity marketing is a marketing strategy. It uses many technologies, like WiFi, BLE, NFC, or GPS, and can be done for a variety of reasons, including advertising, feedback, and customer service, to deliver advertisements to individuals who are nearby your location. An illustration would be if you scanned a QR code at an event to download promotional materials, or if you entered a business and received a push notification on your phone with a discount for your purchases. One of the simplest and most adaptable methods to use proximity marketing in your venue is through WiFi. You gather information about a customer's device when they sign into your guest WiFi network. Although a fairly outdated technique, QR codes have several advantages. It is incredibly simple, affordable, and quick to install. This compromises its effectiveness, although, for some applications, it will be adequate. The user is directed to a certain website by these scannable barcodes. At numerous conferences and events, the QR code solution has generated a lot of buzzes. Exhibitors utilize it to provide background information about their brand that cannot otherwise be given in the booth because it is so subtle and affordable. You can use your phone or smartwatch to make a purchase at the store using near-field communication (NFC) technology. NFC is less adaptable than the other technologies since it demands close contact and is not as widely used as WiFi or QR code readers. Although it's a less well-known technology, Bluetooth Low Energy (BLE) access points perform similarly to WiFi access points. Although the majority of individuals can enable Bluetooth on their devices, they don't always do so. However, you need a medium, such as an app that they have downloaded, and you need to put BLE beacons at your location to communicate with g
  • aquin206 on 07 Feb 23
     
    This article explains what proximity marketing is and five different ways it is used through. Proximity marketing is used through WIFI, QR Codes, NFC (near field communication), BLE (Bluetooth Low Energy) Beacons, and GPS. In addition to going in detail about all those, this article also explains how proximity marketing helps the company. It can help by boosting sales, retargeting, building loyalty, behavior analysis, indoor navigation and gamification.
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Importance of a Security Department in Hotel Front Office Management Tutorial 10 Octobe... - 0 views

www.wisdomjobs.com/...security-department-13182.html
shared by djohn304 on 10 Oct 22 - No Cached
amdelgad liked it
  • The front office is a hotel’s communication center; it is the vital link between the hotel management and the guest.
  • The security department staff must react with speed and efficiency to serve the guest.
  • The security department is often regarded as a passive department, reacting only when called on.
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  • it is a very active department, setting policies, organizing programs, and delivering training programs to promote guest and employee safety.
  • Hotel Security report article by Patrick M. Murphy, CPP, director of loss prevention services at Marriott International, Inc., Washington, D.C., who reports on Marriott International’s adoption of Crime Prevention through Environmental Design (CPTED) in its chain of 1,900 owned and managed properties worldwide: CPTED is part of a total security package.
  • Guestrooms :- These [electronic locking systems] create an environment where keys are automatically changed when a new guest checks in; locks also can be interrogated to determine the last person to enter the room.
  • protecting the interior, lobby, and guestrooms; exterior and parking area; and the surrounding neighborhood.
  • Building entrances :- When reviewing a property we look to see that all entrances are inviting, brightly lit with no obstructing shrubbery. At night, side entrances should be restricted by use of card readers so that non - registered guests must pass through the lobby and past the main check - in desk.
  • Hotel lobbies :- They should be designed to be visually open, with minimal blind spots for front desk employees. Lobbies also should be designed so that persons walking through the front door must pass the front desk to reach the guestroom corridors or elevators.
  • presence of security or loss prevention officers
  • Guest amenities :- Marriott designs its new properties with glass doors and walls to allow for maximum witness potential when providing swimming pools, exercise rooms, vending areas, and laundry facilities. Adding house phones in these areas makes it possible for guests to call for help if they feel uncomfortable or threatened by anyone.
  • Exterior of the property :- CPTED principles call for bright lighting at walkways and entrances. Traffic should be directed to the front of the hotel property to make would - be criminals as visible as possible. Entrances to the hotel grounds should be limited. Landscaping, such as hedges and shrubbery, can also create aesthetically pleasing barriers to promote the desired traffic and pedestrian flow.
  • Parking :- The preferred lighting is metal halide. High - pressure sodium should be avoided because it casts a harsh yellow light. The optimal parking lot or garage has one entrance and exit with well - marked routes of travel for both cars and pedestrians. Garages need to be as open as possible, encouraging clear lines of sight. Elevators and stairwells that lead from the garage into the hotel should terminate at the lobby level, where a transfer of elevators or a different set of stairs should be required to reach guestroom floors. Other CPTED features in the garage should include CCTV (closed - circuit television) cameras, installation of emergency call boxes, and painting the walls white to increase the luminosity of light fixtures while creating an atmosphere that is appealing to the eye.1
  • The cost of a human life lost because of negligence or the financial loss due to a fire far outweighs the expense incurred in operating a security department.
  • Perhaps the most significant [of high - visibility hotel crimes] was the 1974 rape of singer / actress Connie Francis in a Westbury, N.Y. hotel, which resulted in a much publicized trial culminating in a multimillion - dollar verdict against the hotel. The case is still considered the industry’s “wake - up call” in terms of legal liability.
  • djohn304 on 10 Oct 22
     
    This article gives the general basis of why it is important to have a security department for your front office. The front office is the communication center for the hotel. Therefore it is an area that breeds a healthy amount of human interaction for which you must have a secure, safe plan in the event of an emergency. In my opinion, I agree that front office associates deal with a lot of people on their job and having the appropriate knowledge for the appropriate situation is important.
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New technology coming to cruise ships in the next few years | Miami Herald - 2 views

www.miamiherald.com/...article188432379.html
shared by cpaez007 on 20 Jan 18 - No Cached
  • Wristbands, which open doors, come for an additional price but are free for children.
  • The app will also have facial recognition to allow crew to identify passengers. Other features include way-finding navigation — like Google Maps for ships, — the ability to make purchases, request services, book excursions and plan daily activities in-app. The MSC for Me app will also offer suggestions based on guest preferences.
  • The Miami-based cruise line announced earlier this month a new Cruise Norwegian app that will allow passengers to check in ahead of their vacation, book excursions, make dinner and show reservations, and purchase drink packages or other amenities. Unlike the Carnival or Royal Caribbean versions, the app doesn’t change the physical embarkation process, but it does offer the option to go paperless with the documentation needed to go aboard.
  • ...11 more annotations...
  • Like Norwegian, it will rely heavily on an app component, that, like Carnival, will also be available on interactive screens around the ship, in addition to mobile devices and stateroom TVs. And, like Royal, MSC will have a smart watch with geo-location that is also connected to the app.
  • In January, Carnival revealed the result of an 18-month project aimed at making the cruise experience more intuitive. Instead of largely relying on a smart phone, the company chose to build a “medallion.” The quarter-sized, two-ounce disc contains passenger information, incorporates geo-location services and is personalized with each cruiser’s name and sail date. It can be carried in pockets or worn on wristbands or pendants for an additional cost.The medallion interacts with the whole of the ship, which will be retrofitted with thousands of sensors and interactive screens, and miles of cable.
  • In the short-term, those innovations will looks like this: Guests will check-in through facial recognition technology — not check-in counters, thus eliminating lines. On board, passengers will be able to sign up for excursions, order drinks and make dinner reservations from a new Royal Caribbean app that also will enable crew to find passengers based on facial recognition. The app will partner with Royal’s WOW Bands, similar to Disney’s MagicBands, to open stateroom doors. And, thanks to RFID tags on luggage, guests will also be able to track the progress of their bags to their rooms. As with Carnival, the more passengers interact with the technology, the better equipped the app will be to offer meaningful recommendations.
  • For example, as guests approach their stateroom doors, the door senses the medallion and unlocks it for them. A digital photo wall senses a passenger’s approach — thanks to the medallion — and adjusts to show the cruiser his or her vacation pictures. After a guest requests a drink, either on an interactive screen, a smart phone or other device, crew can find that passenger wherever he or she is on the vessel because of the geo-location in the medallion.The operating system behind the medallion is Ocean Compass, an online vacation profile that passengers create before sailing, where they input their preferences; during the trip, they can add information via onboard screens and personal devices. Crew can also access passenger profiles in Ocean Compass, allowing them to offer relevant suggestions and address passengers by name.
  • Beyond that, Royal Caribbean plans to add virtual reality and augmented reality into the passenger experience. These concepts might transform cabin interiors with images of a starry night or a peaceful sunset displayed on screens on the walls, ceiling and floors. It could also transform dining by introducing virtual reality glasses that can transform the venue into a new landscape based on the cuisine passengers are eating.
  • But with the new technology will likely come privacy concerns. Much of the software cruise lines are introducing also involves capturing passenger information and using it to curate suggestions about what to do.
  • It’s already happening. In 2014, Starwood Hotels announced plans to start using smart phones as hotel keys, with the help of an app and Bluetooth connection. Hilton this year discussed plans to build a “Connected Room” in 2018, which will allow guests to control features of the room through an app, including lighting, entertainment and temperature.
  • It elevates the experience for everyone, not just the highest paying passengers, and not just on its best and newest units. I think it will become the norm...eventually the cruise industry and, not just the cruise industry, but other places, other tourism [entities].
  • The technology aims to ease irritations: the long lines to embark or disembark, crowded bars, the impersonal feeling of a mass congregation of people.
  • Carnival Corporation, Royal Caribbean Cruises, Norwegian Cruise Line Holdings and MSC Cruises — have all come out with tech that promises to make cruising a less cumbersome experience. Most of it incorporates facial recognition and geo-location.
  • In the next five years, the new normal in cruising is going to be a better-connected voyage that will largely do away with lines and waiting — some of the factors that deter travelers from cruising to begin with.
  • cpaez007 on 20 Jan 18
     
    The article revolves around new technological concepts that the main cruise lines are adding to the cruising experience. While they have heavily focused on the ships hardware, they want to implement new software that will make the experience more enjoyable and simpler for guests to enjoy. Carnival, would like to implement a "medallion" called the Ocean Compass, that is crossover between the Disney Magic Band, and the band seen at the Universal Volcano Bay water park. It fits the Disney aspect, because it holds information,can open doors, and links guest pictures to the technology. It is similar to Universal, because it informs guests of when to attend something, so that they do not have to wait in a line. Royal Caribbean, likes the band idea that Disney presented, and wants to make bands of their own, that have similar functions that the Ocean Compass from Carnival has. In addition, Royal Caribbean wants to expose their guests to Virtual Reality. They hope to create an immersive experience for their guests, from the comfort of their rooms. Norwegian and MSC are mostly developing smart phone applications, that allow guests to check-in, book excursions, and open rooms. It is obvious that Disney developed a great idea with combining a "magical" band and phone application. The concept is so successful, that other players want to utilize the same formula. Let us see how well it works in the cruising industry.
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6 Technologies That Will Make Your Exhibition Stand More Interactive | Open Exhibitions - 1 views

www.openexhibitions.com/ibition-stand-more-interactive
shared by lflor087 on 16 Apr 23 - No Cached
  • This technology allows you to integrate computer-generated images with the real world to create an interactive experience.
  • Triggered Technologies
  • Video
  • ...35 more annotations...
  • Social
  • Interactive Screens
  • Incorporating interactive screens into your exhibition stand will make your users’ experience more immersive
  • This boosts communication with visitors and improves the event experience.
  • Mobile Apps
  • Building your own exclusive mobile app for your exhibition can encourage interaction and engagement before, during, and after the event
  • AR or augmented reality can make your exhibition stand more
  • products, services, and exclusive promotions, as well as real-time event information and schedule
  • You can send visitors and customers relevant information and messages
  • Six Technologies That Will Make Your Exhibition Stand More Interactive
  • immersive for visitors and prospects.
  • nd entertaining
  • Users point their screen at a product and it is transformed into an exciting, informative, a
  • experience on their phone
  • encourage your audience to engage with your products or services in different ways and in doing so bring your brand to life.  
  • Video is a simple technology that continues to be effective at exhibitions
  • Eye-catching visuals can attract visitors and draw attention to your stand.
  • You can be really creative with moving images and use it to showcase your products, tell your brand story, or share exclusive content to start a conversation and increase leads and conversions.
  • Social media is a basic everyday technology that can be utilised to make your exhibition stand more interactive and engaging for visitors
  • demonstrates how you can integrate both online and offline techniques into your exhibition marketing strategy.
  • You could live stream your event on Twitter or Facebook to broaden your audience to those not attending the exhibition
  • You should also use hashtags to encourage social sharing around the event to increase brand awareness
  • give visitors a platform to interact directly with your business.
  • use touch screens which visitors can use to learn more about your products, services, or projects
  • use a dynamic drag and drop photo wall or photo booth.
  • Interactive displays and panels with digital touchpoints can also be used on walls and floors to send important information to visitors
  • many possibilities with interactive screens to increase interaction with your exhibition stand.
  • Triggered technologies can capture the attention of visitors to your stand and create excitement around your brand.
  • Triggered technologies use sensors embedded in your stand to trigger an action
  • A movement like a visitor walking past a certain place on your stand triggers a sensor that can either start a video, turn on a light display, play a sound, or activate a special effect
  • . This encourages interaction with your stand and improves visitor engagement.  
  • about
  • s for presentations and demos
  • technologies to make your exhibition stand more interactive
  • From AR and video to social media, interactive screens, triggered technologies and mobile apps, technology can help make your exhibition stand attract visitors, start a conversation, create a memorable user experience, and engage with customers.
  • lflor087 on 16 Apr 23
     
    Six technologies that can be used for your exhibits, events, trade shows, conferences; we want to make a better experience with our clients and having the event be more interactive is the way to go. Who wants to go to a boring event where you only walk from booth to booth? Interaction is what a lot a in search of and this article helps give you pointers on how to do just that.
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Guest In-Room Comfort Goes Green & Interactive | News | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...Goes-Green---Interactive-79398
shared by wei xie on 26 Nov 12 - No Cached
  • To better blend in-room technology with the hotel's sophisticated welcome scene upon entering the room, INNCOM designed a new, sleek bedside controller for the Grand Hyatt DFW that enables guests to control lighting, temperature, drapes, sheers, privacy, make-up room and other service requests at guests' fingertips. The company also installed INNCOM's MODEVA series backlit glass switches, and added the INNCOM drape controller that gives guests the ability to remotely open and close heavy-duty blackout drapes and sheers.
  • It is a multi-purpose device, configurable with 1 to 9 touch-capacitance sensors or dimmer bars, and is designed for convenient bedside guest control of lighting, temperature, drapes and sheers, privacy, make-up room and other guest service requests such as tray pick-up, shoe shine or butler call.
  • To complement the TBL-70, INNCOM used its MODEVA series guest-interface system wall switches in conjunction with the hotel's existing thermostats to control temperature, lighting, drapes, and guest annunciation.
  • wei xie on 26 Nov 12
     
    This article talks about the new bedside controller, TBL-70 tabletop controller, designed by INNCOM for Grand Hyatt Dfw hotel rooms. The TBL-70 controller is a multi-purpose device, it enable guests to control the room lighting, temperate, drapes, sheers, privacy, make-up room and other service requests. This controller enhances the room security, all services requires guests' fingerprint. This controller is also eco-freindly, its glass touch surface is availbale in standard designs or as a blank canvas for the designer wishing to customize a look with colors, fonts, images and functionality, it is also equipted with an on-board photo sensor which detectes the light level in the room and automatically adjusts the intensity of the backlighting.
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Social Media Recipe for Event Planning - Technology - Event Marketer - 0 views

www.eventmarketer.com/...al-media-recipe-event-planning technology event hospitality
shared by TIAN LIU on 27 Mar 13 - No Cached
  • Take your event beyond the four walls of a convention center with a discussion on how to identify your target audience online, how to determine where they’re already gathering and communicating, and how you can extend your event through social media channels. This free webinar will discuss how to utilize social media as a cost-effective way to engage your target audience, find the right social media audience for your brand, find key influencers in order to create event evangelists, engage with your online audience, utilize Facebook and its registration tool on your site, integrate social media into your existing marketing and measure success.
  • TIAN LIU on 27 Mar 13
     
    On the event day, one of the most important things is checking in guests. Created by Charity Happenings, this app eliminates the need of paper guests list. Available for your iPads, iPhones, Android devices and on the web, this app comes with 50 free guests and is perfect for private and corporate events. Moreover, it has a feature that tells you when important guests
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Electronic 'Smarts' at Hotels Attract Guests - NYTimes.com - 0 views

www.nytimes.com/...-at-hotels-attract-guests.html hotels nytimes smart trends Green mobile Travel
shared by Frances Mesa on 01 Jun 13 - No Cached
  • Hotels around the world are using technology in new ways, with the goal of speeding up or personalizing more services for guests.
  • He said he had found that hotels were using technology as a substitute for human hospitality.
  • Instead of the staff at the front desk offering advice on where to go for dinner, guests may be lent an iPad loaded with maps and suggestions for local restaurants and sightseeing.
  • ...5 more annotations...
  • “Hotels are transforming service into a digital concept,” Mr. Davies said.
  • Ms. Kahn said personalization continued to be another big theme in hospitality
  • Ms. O’Reilly said she also used Foursquare to share where she was by “checking in” at that location. She was recently surprised to discover as she was checking in at a Starwood hotel that she qualified for a Foursquare promotion and received 250 points for her Starwood loyalty program account.
  • Some technology offerings extend beyond the hotel’s walls. The Park Hyatt Tokyo rents guests a pocket-size mobile Wi-Fi connector to use with an iPhone, iPad, BlackBerry or laptop to make international calls and get Internet access wherever they go during their stay.
  • Despite all the new bells and whistles, sometimes the most basic of the modern services is what counts the most. Guests’ No. 1 choice of a hotel amenity is free Wi-Fi, according to a 2012 Hotels.com survey.
  • Frances Mesa on 01 Jun 13
     
    This article focuses on the "smart" trends in hotels that are replacing the human service. In this article David-Michael Davies does make a good point about "technology as a substitute for human hospitality" Now days hotels are focusing on having the latest technology that it could be seen as if they are forgetting the human service in the hotels. Though, I do agree with Barbara Kahn, that "most guest, especially younger ones who are used to having information at their fingertips…l" However, hotels are still focusing in personalization and making their guest feel like they care about them and not just their money. In my opinion, it is wonderful that hotels are focusing on being up to date with all the technology that is being offered to hotels because it does simplify the whole experience of staying in a hotel and at the same time it saves money for the hotel. Like they mentioned in the article, hotels are saving money by using technology to manage their inventory instead of having employees physically counting them. Specially, when the technology being adopted in the hotels can help safe money for guest. Just like The Park Hyatt Tokyo helps their guest with saving money with international calls. Furthermore, hotels are adding more advantages to being connected with them through social media. by offering promotions, discounts and even free drinks if you tag, check-in or write about them. This type of telecommunication is growing every day, but hotels should remember that the most basic modern service is important for the guest. Free Wi-Fi is a most for almost everybody now days.
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Hospitality Technology - Travel Technology - 0 views

news.verizonwireless.com/...hospitality-technology.html hospitality technology
shared by Diya ZHAO on 18 Apr 13 - No Cached
  • these modern, budget-friendly hotels have free Wi-Fi throughout the hotel, USB ports in every wall socket, and the ability to check-in and check-out via mobile phone.
  • Wireless technology has changed the way many restaurants do business, with table top tablets being used to give customers control of their dining experiences. Customers are connected to the kitchen and bar directly from their tables, simplifying and expediting the ordering process.
  • To improve future visits, restaurants and hotels are also using wireless technology to gather feedback. For example, guest service solutions such as Benbria and Guestware allow companies in the hospitality industry to collect real-time feedback from their customers, enabling businesses to provide a more personalized experience during their guest’s next visit.
  • Diya ZHAO on 18 Apr 13
     
    Restaurants and hotels were among the first businesses to offer mobile-friendly websites as a way to improve the customer experience. Now, the hospitality industry is looking for new ways to reach consumers who have come to see technology as an integral part of the customer experience.
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How Smart Devices Will Change Hotel Technology - 0 views

lhonline.com/...s_change_hotel_technology_0216 smart devices hospitality techonology hotel
shared by olaya5 on 23 Jan 13 - No Cached
  • ZigBee technology is just one new piece of a giant puzzle. Imagine you’re on a business trip and you have your WiFi device(s) of choice with you. You log onto your home security system and notice your garage door is open. With just one touch on your WiFi device you can close that door.
  • Smart Check-In
  • Time For Dinner
  • ...3 more annotations...
  • What About the Future
  • Computer eye tracking isn’t new. It’s available in the military, in specialized industries, for disabled people, etc., but these systems cost millions of dollars. To have it on your laptop is just fantastic
  • Think of what this technology will mean for your industry.
  • olaya5 on 23 Jan 13
     
    Zig Bee technology in hotels is happening right now in some hotels that has been installed. This articles talks about the new techonology that let the user have control of almost everything. In the case of hotels, it will let staff to monitor guestrooms, public areas, and any place through their devices as long as they have internet conection. This techonology can go through walls, furniture, cabinets, and human body. An interesting feature of this is that it will eliminate the future use of batteries.
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High-tech hotels a hit with geeky guests - CNN.com - 0 views

www.cnn.com/...tech-hotels
shared by Xiaoqing Zhang on 05 Feb 13 - No Cached
  • Technology is increasingly becoming a brand differentiator for hotels and chains which want to identify with a certain market,"
  • The type of guest drawn to technology and smart design is an attractive demographic to target,
  • at the Andaz hotels, guests are greeted by a host bearing an iPad, which they can use to check in over a glass of wine in the lobby.
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  • Hotels such as the Las Vegas Aria at CityCenter provide RFID (radio frequency identification) keys that unlock the room door when flashed over a sensor.
  • London's Ecclestone Square Hotel -- as well as featuring in-wall docking and charging points for guest's devices -- provides visitors with an in-room iPod2 to play with, and a library of 3D Blu-rays (and accompanying 3D eyewear) to watch on the room's 46-inch television.
  • Doggrell says that many larger hotel groups, such as Starwood Hotels and Resorts, are increasingly investing in apps for the mobile market, which allow users to find nearby hotels and check their room rates
  • Xiaoqing Zhang on 05 Feb 13
     
    High-tech can really make life easy.
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Aeroseal´s Director to Speak at Green Hospitality & Tourism Conference on Env... - 0 views

www.environmental-expert.com/...lity-tourism-conference-351646 hospitality green
shared by Yawen Zheng on 07 Feb 13 - No Cached
  • Bobby leads the commercial sales and marketing initiatives for Aeroseal, LLC, sole owner and licensee of aeroseal technology, the world’s only patented process of sealing HVAC ductwork from the inside out. Through this unique approach to duct sealing, aeroseal technology allows users to 1) save money by sealing old ducts instead of investing in new ducts, (2) perform sealing that is impossible or inefficient from the outside, (3) significantly lower energy costs and meet aggressive energy-savings goals, (4) address serious indoor air quality issues associated with airborne contaminants that spread through leaky ducts and (5) remedy airflow/comfort issues associated with ductwork.
  • Studies indicate that on average, 15-40% of all heating and cooling energy is lost through leaky ducts. Unfortunately, this problem was seldom addressed due to the difficulty associated with accessing ducts and finding leaks, the majority of which are hidden behind walls, under ceilings or beneath insulation. Aeroseal addresses these issues by automatically sealing ducts from the inside. The solution is obvious and easy, addresses serious issues, and delivers energy savings, with a 2-7 year payback.
  • Yawen Zheng on 07 Feb 13
     
    This article shows a new way to make green hospitality. Compare the tradition way, the new technology will save the energy cost and provide the comfortable environment at the same time.
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Industry News > Hospitality Technology Expo 2013 > Digitally Perfect: Eccleston Square ... - 0 views

www.hostechexpo.com/..._a_High-Tech_Luxury_Haven.aspx hotel technology smart luxury
shared by Jennifer Mesa on 16 Feb 13 - No Cached
  • “smart glass” bathroom wall turns opaque and the bathroom mirror TV turns on
  • Micromaster sends information about the status of the guestroom to the hotel’s building management system, enabling staff to set the room to a dormant mode, switching unnecessary items off and turning down the heating/cooling when the room is vacant, thus saving energy.
  • £12,000 each
  • Jennifer Mesa on 16 Feb 13
     
    This super tech savvy hotel has a lot of bells and whistles in the room and are revealed starting when you walk in the door. The curtains will open and close a bit so you can see its electronic. And the bathroom glass fogs up so you can't see through. ** also, the micro master send info to the pms in the hotel giving the staff the ability to control temperature and lighting to benefit the sustainability of the hotel and its room. They also have motion detectors to verify when you are and are not in the room... Creepy!
  • Jennifer Mesa on 16 Feb 13
     
    Check out this creeper hotel that know when you're in your room or not! If i were an employee here i'd have fun with some of this technology
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Flatscreens drive safes out of the credenza - 0 views

www.hotelmanagement.net/...afes-out-of-the-credenza-17897 safe box Hotel
shared by Ting Li on 31 Oct 12 - No Cached
  • Ting Li on 31 Oct 12
     
    This article talks about the safe box in the hotel guestroom. In the past, hotel usually installed the safe box in the closet or under the night stands. Nowadays, with the development of security technology, more and more hotels install their safe boxes in the wall, thus, it will be safer and safer, however, it is also hard for guests to find it out to use, one of the hotelier said that they should first consider that how they can make guests know where the safe box is and then they can use it. In my opinion, hotel can provide safe box for guests to keep their valuables, but they need to install them in an inconspicuous place where is safe, as well as easy for guests to find. If the safe box is not easy for guests to find, hotel has the responsibility to remind the guest or offer them a reminder card to make them use safe box easily.
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VingCard Allure - ASSA ABLOY Hospitality (VingCard Elsafe) - Electronic hotel locks - 0 views

www.assaabloyhospitality.com/...allure
shared by mikepsantos on 16 Jan 17 - No Cached
  • Based on VingCard’s RFID locking platform, Allure consists of a variety of wall panels, giving designers freedom of choice with a state of the art design-centric hardware and software solution. Allure integrates VingCard’s most advanced contactless locking solutions into its interior electronics, including Radio Frequency Identification (RFID) compatible locking technology, as well as full compatibility with the Visionline online solution. With ASSA ABLOY Hospitality Mobile Access you can also open your hotel room using your cellphone as a key. Read more about Mobile Access here.
  • mikepsantos on 16 Jan 17
     
    The RFID lock hardware are not in all hotels and resorts due to the high expense, but as the technology becomes widespread which will drive cost down it will become the standard.
  • mikepsantos on 16 Jan 17
     
    This will be the industry standard in the next decade! Those who do not upgrade will lose market share.
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New Hotel Technology Likely to Bring Sticker Shock - 0 views

nreionline.com/...hotel_technology_shock_0516 hospitality Investment hotel Software
shared by Yi Sun on 23 Mar 12 - No Cached
  • The average [technology] cost for a 400-room hotel has been about $50,000 a year. That cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time
  • That cost could be significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.
  • Hackers are more aggressive than ever, and the cost of protecting hotel systems has risen accordingly,
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  • Not only does a company have to replace computers, it also has to ensure that the latest encryption software is in place. But protective measures involve not just encryption, but also thwarting any compromise to corporate systems and executive communication.
  • Traditionally, too many hotel managers focus on the condition of the carpets and walls  — whether they need painting or new pictures, or fresh plants in the lobby, rather than scrutinizing their technological infrastructure.
  • Examining how people buy and use media shows that bandwidths are growing more sophisticated, and the trend in a hotel experience is to become more connected, says Shah.  Whether it’s checking in through an iPhone or ordering goods and services, guests want to activate requests through their personal devices. And too many hotels are unable to provide that level of technical response.
  • Costly upgrades don’t always translate into higher rates, however. “The question really is, can you charge more for it? Or is it part of the experience?” asks Shah. “Hotels spent a lot of money putting in flat-screen TVs with all the different capabilities to connect through them. But you haven’t seen hotels be able to charge for those things on a continued basis.” When it comes to high-speed Internet, for instance, it’s an amenity that customers demand, but they’re not necessarily willing to pay extra for it.
  • Another expense involves business intelligence technology — the detailed analysis and tracking of a hotel’s daily, weekly, monthly, and quarterly performance. Noble Investment Group’s system pulls nightly data that tracks not only occupancy and average daily rate, but also measures the performance of group or individual travelers against the market. Noble also charts daily labor statistics through property management systems. Operating teams then analyze the results and plan their financial strategy on a day-to-day basis, says Shah.
  • When it comes to creature comforts, travelers don’t want to compromise, says Shah. They want the same comforts on the road that are available at home. “If you’re an Atlanta Hawks fan, can you watch that game when you get to your hotel?” If a traveler arrives too late to watch a live program, they want to be able to call it up on the room’s flat-screen TV, just as they do at home. “Where they live, they TiVo everything or DVR it.  They’re able to watch it when they want to watch it,” says Shah
  • That’s driving costs are going up, as the hotel network becomes more and more sophisticated, adds Shah. “People want to stay like they live.”
  • Yi Sun on 23 Mar 12
     
    Technology investment seems a necessity for the upper level hotels. Nowadyas, people are not only want to stay confort, but also want to feel the high technology which can bring them comfort. The expense on the intelligence technology has become one of the most main expence among the expences. The more data can be collected from customer can gain more loyal customers and has a big impact on the revenue.
  • Ligia Elizondo on 24 Mar 12
     
    Yes, technology has a great impact in our industry and it gives a competitive advantage for those that decide to invest in the newest technology.
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