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mmdmd99999

Compare WebRezPro to Hotel Technology Vendors - 0 views

hoteltechreport.com/...otels-software-vs-resnexus-pms

shared by mmdmd99999 on 29 Jun 22 - No Cached
  • Compare WebRezPro vs Oracle OPERA PMS vs ResNexus PMS Property Management Systems vendor comparison between WebRezPro vs Oracle OPERA PMS vs ResNexus PMS. Find out which Property Management Systems is right for you based on realtime data from 407 verified hotelier reviews across 55 countries.
  • ResNexus
  • WebRezPro
  • ...10 more annotations...
  • Oracle Hospitality
  • Monthly Subscription - Yes ( $7/room/month - $10/room/month ) - Yes ( More than $10/room/month ) - Yes ( $3/room/month - $6/room/month )
  • ut too old tech stack and too much corporate complexity
  • ResNexus doesn’t have any recent company updates
  • Avoid if at all possible, poor service and sales
  • View all integrations (9)
  • View all integrations (166)
  • View all integrations (466)
  • imple to Use Inexpsensive PMS with a TON of Interfaces Available
  • WebRezPro Partners with Google to Help Hotels Drive Direct Bookings
  • mmdmd99999 on 29 Jun 22
     
    Compare WebRezPro vs Oracle vs ResNexus and more to see pricing, reviews, integrations, and other options for each
sherylehlers

AI in Hospitality: The Impact of Artificial Intelligence on the Hotel Industry - 1 views

hoteltechreport.com/...ai-in-hospitality

intelligence hospitality technology

shared by sherylehlers on 01 Feb 23 - No Cached
  • AI in Hospitality: The Impact of Artificial Intelligence on the Hotel Industry By Hotel Tech Report Last updated January 25, 2023 9 min read Revenue Management Systems Livechat & Chatbots TABLE OF CONTENTS Hotel Operations Hotel Revenue Management Hotel Marketing Hotel Sales & MICE Guest Experience Human Resources and Labor Large Chains
  • estimated that 14% of jobs across 21 countries are at high risk of automation.
  • rtificial intelligence (AI) can greatly improve hotel operations by automating repetitive tasks such as booking and contactless check-in processes, freeing up staff to focus on providing personalized service to guests.
  • ...21 more annotations...
  • AI can also assist in setting dynamic pricing based on demand, occupancy and other factors, increasing revenue by charging more for rooms during peak periods and less during off-peak periods.
  • AI will play a role in identifying and targeting the most effective influencers for hotel campaigns, and assist hotels in monitoring social media platforms and identifying customer feedback, sentiment, and brand mentions to respond promptly and improve the guest experience
  • Hoteliers who do not educate themselves about artificial intelligence (AI) risk falling behind in the hospitality industry.
  • will also enhance safety and security by monitoring for potential threats and proactively providing guests with the services and amenities they desire. Additionally, AI will be integrated with virtual reality and augmented reality to provide guests with immersive experiences such as virtual tours, virtual room selection, and virtual events.
  • AI could potentially double annual economic growth rates by 2035
  • 800 million jobs could be displaced by automation by 2030,
  • AI can automate repetitive tasks, allowing hotel staff to focus on more strategic activities such as building relationships with key clients and providing personalized service to guests
  • Hoteliers who understand how to leverage AI tools to become more efficient and effective will become more valuable than ever
  • AI can identify opportunities for upselling and cross-selling to guests
  • AI-powered chatbots and virtual assistants will allow hotel staff to interact with guests in real-time and provide personalized recommendations and assistance
  • bring in more business travelers by leveraging predictive analytics to forecast future demand for group sales
  • AI can assist in real-time analytics to track the performance of group sales and identify areas for improvement, and in optimization by making real-time decisions based on market conditions, guest behavior, and other factors, and identify new revenue opportunities
  • AI can be used to enhance the safety and security of employees, by monitoring for potential threats and alerting hotel management in case of emergency
  • develop more effective marketing strategies and make data-driven decisions
  • Personalization
  • Smart room technology will be integrated with AI
  • Predictive maintenance
  • Inventory management
  • Automation will be one of the key areas where AI will be implemented, as it can automate repetitive tasks such as data entry, inventory management, and customer service, freeing up hotel staff to focus on more strategic activities such as building relationships with key clients and providing personalized service to guests
  • optimize energy efficiency by managing lighting, heating, and cooling systems, resulting in reduced energy consumption and costs
  • increased profitability, improved guest experience, and a competitive advantage over other hotels
  • mabbate on 01 Feb 23
     
    AI will be a major focus in the hospitality industry within the coming years. This article describes the many benefits and few troubles with this technology. Keeping up with technology as a hotelier is a must in the coming years.
  • shineal on 05 Feb 23
     
    This is quite an insightful article, for example, Al could potentially double annual economic growth rates by 2035 thus adding $15.7 trillion to the global economy by 2030. The world is changing, technology is rapidly advancing; therefore, it is paramount that companies try to remain updated, otherwise customers would always choose the property which renders the most efficient and best experience. A very strong point was made concerning hoteliers; if they do not understand how to leverage AL tools to improve their business operations, they would find themselves in very challenging situations.
  • sherylehlers on 29 May 23
     
    The capabilities of AI in the hotel industry are significant in both large hotel chains and small independent ones. If your hotel is not thinking about how to use AI in the near future for revenue management, marketing, personalization, and automation of repetitive tasks then it's going to get left behind. The studies show that AI is going to play a significant role in the economic growth of the global economy with potentially adding $15.7 trillion by 2030.
Ting Li

Flatscreens drive safes out of the credenza - 0 views

www.hotelmanagement.net/...afes-out-of-the-credenza-17897

safe box Hotel

shared by Ting Li on 31 Oct 12 - No Cached
  • Ting Li on 31 Oct 12
     
    This article talks about the safe box in the hotel guestroom. In the past, hotel usually installed the safe box in the closet or under the night stands. Nowadays, with the development of security technology, more and more hotels install their safe boxes in the wall, thus, it will be safer and safer, however, it is also hard for guests to find it out to use, one of the hotelier said that they should first consider that how they can make guests know where the safe box is and then they can use it. In my opinion, hotel can provide safe box for guests to keep their valuables, but they need to install them in an inconspicuous place where is safe, as well as easy for guests to find. If the safe box is not easy for guests to find, hotel has the responsibility to remind the guest or offer them a reminder card to make them use safe box easily.
Marcos Oliveira

Debuts An iPad Point-Of-Sale In A Box | TechCrunch - 0 views

techcrunch.com/...an-ipad-point-of-sale-in-a-box

shared by Marcos Oliveira on 28 Feb 13 - No Cached
  • Revel Systems, an iPad point-of-sale company backed by $3.7 million in funding
  • Revel Router,” as the device is being called, is an Apple-certified “made for iPad” technology that allows shops to run their POS through an Apple iPad.
  • the system forgoes the need for an ISP-provided Internet connection in order to work – the whole thing can run off the iPad’s 3G or 4G
  • ...7 more annotations...
  • company is selling the device as a package deal including an iPad, the router, peripherals, and POS software
  • a restaurant owner or retail owner doesn’t even know when the Internet goes out,” she says.”This is the biggest problem in these establishments, and it’s our biggest support headache
  • around 300 locations have the system installed
  • The way the system works involves proprietary hardware and a patent-pending wireless protocol
  • system isn’t really designed for mobility, but rather aims to replace the existing, stationary set-ups at the point-of-sale
  • starting package is $3,330 and includes an iPad, cash box, printer, credit card swiper, the router, and the software license
  • two support packages – email and online ticketing support for $100/month or per terminal fee that’s available 24/7.
  • Marcos Oliveira on 28 Feb 13
     
    Revel Systems is an iPad point of sale company that is backed by $3.7 million in funding. The Revel Router is an Apple certified made for iPad technology that allows shops to run their POS through an Apple iPad. The company is selling the device as a package deal which includes an iPad, the routerm peripherals and the POS software. Currently there are 300 locations installed. Revel CEO Lisa Falzone says that a restaurant owner or retail owner doesnt even know when the internet goes out and with the iPad being on either 3G or 4G connectivity this problem will not exist. Also the need for intenret is eliminated due to the iPad. The system isnt really designed for mobility but rather it aims to replace the existing, stationary setups at the point of sale. The starting package is $3,330 and includes an iPad, cash box, printer, credit card swiper, the router, and the software license. The company offers two support pacakges and meail and online ticketing support for $100/month or per terminal fee thats available 24/7. The use of the iPad will make it easier for an establishment that is just starting out. Rather than running wires and installing internet, the use of the iPad will give the same functionality that a regualr touchscreen POS can bring. The amount of downtime due to internet failure is virtually non existent and the cost is at a very affordable price for any restaurant..
Kassandra Baumgardner

HowStuffWorks "How are point-of-sale systems going mobile?" - 0 views

computer.howstuffworks.com/point-of-sale-mobile.htm

systems mobile

shared by Kassandra Baumgardner on 02 Feb 13 - No Cached
  • Wireless connections are in the process of altering the way we shop. And the trend continues to grow.
  • Retailers and service companies can make employees more productive and lower labor costs
  • Also, accuracy is increased by eliminating written orders. Customers may receive speedier service and error-free, detailed receipts on the spot.
  • Kassandra Baumgardner on 02 Feb 13
     
    This article does a great job of showing the history of the point of sales system and looking at the future of the POS System. Point of sales, or retail transactions, have been around since humans were created. Cash transactions took place between consumers and merchants, and the cash was kept in a box. The cash register, a mechanical cash box, was the first real POS System that kept track of revenues. It wasn't until businesses started using barcodes that the POS really started to change. Merchants could process sales more quickly and accurately. Restaurants were among the first to use mobile POS systems. Staff could process credit cards at the table, and place orders without ever having to write an order down. Apple, for example, eliminates the cash register altogether and handles all transactions from hand-held devices. These new systems of POS reduce labor costs and increase productivity. The elimination of written orders increases the accuracy of servers and gives customers a better quality of service. The future of the POS System is bright. Restaurants have created iPhone apps that allow customers to place their orders before they even reach the restaurant, while others let servers carry around a small computer that allows them to process transactions from wherever they are. Even more advancements are beginning to take place. Encrypted card readers and contact less payment methods will increase the security of mobile POS systems. Eventually a person's cell phone will be able to be passed over a terminal and act as a credit card. These advancements are ultimately to create more time for the guest and the business as well as make shopping more automatic. In today's society where people are controlled by the need to shop, a more automatic type of transaction is the best invention.
Michaela Gave

Hilton Worldwide Announces Mattress Recycling Program - 0 views

www.hospitalitynet.org/...4058320.html

shared by Michaela Gave on 08 Sep 13 - No Cached
  • Our hotels have purchased more than 50,000 mattresses in the past two years in the U.S. alone,"
  • Steel Springs: Tools, Automobiles, Construction Materials Wood: Tempered Flooring, Particle Board Shelving and a variety of Pressed Wood Products Cotton Fibers: Oil Filters, Mats and Stuffing Quilt Scrap: Carpet Padding
  • Last month, Hilton Worldwide reported its 2011 results and announced it has achieved its five-year goal to reduce waste by 20 percent, two years ahead of schedule.
  • Michaela Gave on 08 Sep 13
     
    Hilton has decided to recycle their mattresses in hopes of reducing their waste. Planning to recycle 85% of their mattresses and box springs after purchasing over 50,000 mattresses in just the US alone. Working with DH Hospitality who provides services such as recycling will recycle the mattresses, box springs into tools, construction materials, flooring, oil filters and carpet padding. LightStay is the companies tracking system which will track the process of its donations. Hilton reached their five year goal to reduce their waste by 20% which turned out to be two years ahead of schedule. LightStay is the company's tracking system which tracks their donations to Good360. When I first read this article I thought I was going to read something about Hilton's products going overseas like we watched on 60 minutes. I'm happy to see these mattresses aren't going overseas to harm people. I recently just bought a new mattress and the company that picked up my old mattress and they were going to recycle it. After watching the 60 Minutes I will always inquire about such recycling. I was told they clean the old mattresses and donate them to families in need and shelters. After watching the video clip I wish I would have asked further questions about the donations to be sure. As a consumer I would like to hear more businesses talk about the different programs they offer to go green and recycle. As someone in the multi-family housing industry I think recycling and going green is an area we need to focus on. As a Hilton Diamond Member I'm happy to see the Hilton is trying to go green. This article was from 2012, so I'm looking forward to see what they will be doing in the future.
Alyssa Westmeyer

Hotel technology trends that are changing how hotels do business - 1 views

www.lodgingmagazine.com/...2

pms cloud

shared by Alyssa Westmeyer on 03 Oct 13 - No Cached
  • Choice created the software in 2003 as an inexpensive solution for franchisees of its economy brands.
  • The PMS had a lot of growing pains at first, but eventually it became more and more cloud enabled and was adopted across the company.
  • “A lot of companies had outsourced their IT and now they’re bringing it back in house because they can do almost everything they need on the cloud or through software as a service.
  • ...4 more annotations...
  • Switching to the cloud from a client server platform pays off with a big drop in both the initial capital outlay and the ongoing operating costs for the property management and other systems.
  • pects of a franchisee’s business, from guest check-ins and housekeeping services to billing and finances. Over time new features have been rolled into the software platform making it more robust and useful for hotel owners—it’s currently distributed in eight countries and available in four languages. And while plenty of cloud-based PMS packages are now available from third-party vendors like Micros, Maestro, and RoomKey, Choice’s internal solution has garnered its fair share of attention. “We had been getting knocks on the door from IT vendors at other hotel companies and individual Choice franchisees that own other brands, saying they were interested in our product,” says Pacious, “So we set up a new division so we could take a look at other opportunities we could develop.” This led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system. Pages: 1 2 3 4 2013-06-18 Sean Downey !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); (function() { var li = document.createElement('script'); li.type = 'text/javascript'; li.async = true; li.src = ('https:' == document.location.protocol ? 'https:' : 'http:') + '//platform.stumbleupon.com/1/widgets.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(li, s); })(); inShare0 Related Articles attachment-3
  • his led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system. Pages: 1 2 3 4 2013-06-18 Sean Downey !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); (function() { var li = document.createElement('script'); li.type = 'text/javascript'; li.async = true; li.src = ('https:' == document.location.protocol ? 'https:' : 'http:') + '//platform.stumbleupon.com/1/widgets.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(li, s); })(); inShare0 Related Articles Hotel Market Insight: Cleveland a
  • This led the company to launch SkyTouch last year, a new division that develops and markets cloud-based software solutions to hotels inside and outside the Choice system.
  • Alyssa Westmeyer on 03 Oct 13
     
    Choice Hotels has been a industry leader in the cloud PMS movement. They identified the opportunity to create their own platform 10 years ago when cloud was barely on the radar and have now successfully distributed it to 5,500 of their properties. Unique functionality built into the system is internet redundancy via cellular data plan, company-wide campaign pop-up messages to staff, interface to Pegasus and revenue management through predictive analytics. The platform has been so successful that, in response to inquiries from other companies who wanted to use Choice's proprietary system themselves, they created an additional revenue stream by establishing a separate company that sells and creates custom cloud PMS systems. One advantage pointed out is that managers no longer need to be on property to access and make changes to their PMS. While this is hugely beneficial to the majority of the industry (who already work long hours and visit the property on their day off), there may be some who take advantage of the situation. If this becomes the case, less oversight at the property means that operations has the potential to slip. It doesn't seem that this is a concern for Choice Hotels but it should be considered.
Berta Lai

TV Industry Disruption: Aereo's Threat and Promise - 0 views

www.ecommercetimes.com/...77155.html

tech mobile cable TV web

shared by Berta Lai on 27 Jan 13 - No Cached
  • the cable television model is old and broken, and the need for lower-cost alternatives is growing. The timing may be right for companies like Aereo to transform cable television the way Apple and Google changed wireless
  • Aereo uses a variety of technologies to get all the channels you want to watch. It uses antennas to capture local TV signals and store the broadcast content in the cloud. It makes other channels available over the Web. It provides live TV on smartphones, computers and tablets, in addition to your television, through a set-top box.
  • We may indeed be about to step into a new universe of ideas and products in the television industry -- at entirely new pricing models. This change will sweep the industry and affect us all. Many new companies will pressure existing market leaders. Those that can change can continue to lead. Those that can't will wither and die the way the long-distance industry did a decade ago.
  • Berta Lai on 27 Jan 13
     
    The introduction of Web TV service by Aereo is going to lead to another serious threat to the cable TV companies by offering lower-cost choices to customers with the same channels you may get thru cable TV. In addition to your television, it provides live TV on smartphones, computers and tablets, through a set-top box. Aereo is going to change the cable tv industry, no matter Aereo succeed or not in pursuing this idea, the revolution will keep going, and cable tv companies cannot ignore the fact.
Adam Herrmann

Square announces POS 'Business in a Box' hardware package for iPad starting at $299 [vi... - 0 views

9to5mac.com/...ckage-for-ipad-starting-at-299

shared by Adam Herrmann on 23 Feb 13 - No Cached
  • Adam Herrmann on 23 Feb 13
     
    Mobile digital payment company Square announced today on its blog that it will begin selling a "Business in a Box" solution that will act as a full point-of-sale system for iPad-toting business owners. The hardware package starts at $299 and includes two Square Readers, a Heckler Design WindFall iPad Stand, and an APG Vasario 1616 Cash Drawer (as pictured above).
tjcamino

How To Stay Ahead Of The Hospitality Industry | By Cristian Grossmann - Hospitality Net - 0 views

www.hospitalitynet.org/...4082570.html

Trends Marriott Curve hospitality

shared by tjcamino on 02 Feb 20 - No Cached
  • At the HR in Hospitality Conference and Expo in Las Vegas, industry leaders discussed where the industry is going and the power of foresight
  • It's not enough to just be great at what you do anymore—you need to stay ahead of trends and find ways to innovate before guests realize what the future could look like
  • few ways to ensure your hospitality company is proactive and stays ahead of the curve.
  • ...15 more annotations...
  • Embrace Innovation
  • company that thinks outside the box is Marriott International,
  • Marriott has an "innovation lab"
  • headquarters that constantly manufactures new ideas
  • implementing communal rooms.
  • share a kitchen,
  • dining room, and lounge area
  • Make Technology Your Friend
  • how technology has the power to take companies to the next level.
  • people don't normally like change or have trouble adapting to new systems.
  • Personalize Employee Communication
  • personalizing employee communication.
  • The staff is the backbone of any hotel and needs to constantly be informed.
  • act that you can't ignore internal communications anymore. Today's guests expect to communicate anywhere, anytime with ease—and your employees expect the same.
  • Hotels that have implemented internal communication platforms where team members not only receive information faster, but also stay connected to every employee, have seen their teams fulfill requests quicker
  • tjcamino on 02 Feb 20
     
    This article discusses how to stay ahead in the hospitality industry. During a hospitality conference in Las Vegas, leaders in the industry discussed where the industry is going and the power of foresight. Being great at your job is not good enough anymore. Hotels needs to stay ahead of trends and find ways to innovated before guests do. Here are a few ways hotels and hospitality companies could be proactive to stay ahead of the curve. 1) Embrace Innovation: Using Marriott International as an example, they are always thinking outside the box. At their headquarters, they have an innovation lab that constantly manufactures new ideas. Some of their designs features are looking to implement communal rooms. Where guest will share a kitchen, dining room, and lounge areas. 2) Make Technology Your Friend: Whey a company embraces technology, it has the power to take a company to the next level. The issue is that most people don't normally like change and have trouble adapting to new ways. To be ahead of the curve, it is important for hotels to use technology to their advantage. 3) Personalize Employee Communication: Communication is the key to success in any company and in hospitality, it is very important to personalize employee communication. The staff is the backbone to all hotels and communications between management and staff need to stay constant. In today's society, the guests expect to communicate anywhere, anytime and employees are now expecting the same.
Xinghe Hu

Friday Fact Box: Traveller Trends and eCommerce in the Hospitality Industry | GottaQuirk - 0 views

www.gottaquirk.com/...ce-in-the-hospitality-industry

technology hospitality ecommerce

shared by Xinghe Hu on 31 Jan 13 - No Cached
  • Xinghe Hu on 31 Jan 13
     
    When it comes to holidays, you're now able to research online, but before the process of arranging a holiday involves a long ptocess of reading holiday brochure, phoning hotels and deciding where to book
Lu Zhang

BMS & Green Tech Solutions ‹ Japan Today: Japan News and Discussion - 0 views

www.japantoday.com/...bms-green-tech-solutions

solutions japan energy

shared by Lu Zhang on 08 Feb 13 - No Cached
  • It has developed building automation technology that controls, monitors and optimizes heating, ventilation, air conditioning, lighting, alarm systems and other electrical appliances. The facility maintenance chief or facility manager can control everything with a single computer either on-site or remotely.
  • It is a system that gives the operator of a building total and absolute control over every mechanical and electrical component within a building.
  • Having the power to control your building means that you don’t need worry about human error—relying on staff to save energy by switching lights off at the end of the day is a thing of the past.
  • ...1 more annotation...
  • Not only do you get a high performance tailor-made system, but you also get the easiest to use software, and nearly all updates are free.
  • Lu Zhang on 08 Feb 13
     
    This article introduce a new energy and labor saving system in Japan. With a brain box of the touch screen system, the computer control all the electronic components, such as lighting, alarm systems. Only one user is required to monitor the system. It not only save the energy that may be wasted because of the negligence of employees, but also save the labor cost. Many buildings, such as hotels and schools, would benefit from this system.
delaneyverger

E-Commerce: Convenience Built on a Mountain of Cardboard - The New York Times - 0 views

www.nytimes.com/...line-shopping-environment.html

green convenience business e-commerce e commerce recycling environmental impact environment

shared by delaneyverger on 08 Sep 16 - No Cached
  • The environmental cost can include the additional cardboard — 35.4 million tons of containerboard were produced in 2014 in the United States, with e-commerce companies among the fastest-growing users — and the emissions from increasingly personalized freight services.
  • Dr. Sperling said that consumers shared as much responsibility for the environmental cost of the deliveries as the companies that provided the speedy services.
  • One recent study explored the environmental effect of Internet shopping in Newark, Del., and found that a rise in e-commerce in recent years by local residents corresponded to more trucks on the road and an increase in greenhouse emissions.
  • ...5 more annotations...
  • Ardeshi Faghri, a professor of civil engineering at the University of Delaware, said the increase of various emissions — which he estimated at 20 percent from 2001 to 2011 — “could be due to a multitude of reasons, but we think that online shopping and more delivery trucks are really one of the primary reasons.
  • Other scholars say that, at least for now, online shopping appears to be complementing brick-and-mortar shopping, not replacing it.
  • “People who shop online also like to see and feel things,” said Cara Wang, an associate professor at Rensselaer Polytechnic Institute who studies transportation issues and has written a paper about habits of online shoppers. “And they have to return things.”
  • Amazon is aware of the cardboard issue. Since 2009, it has received 33 million comments, ratings and photographs about its packaging as part of its “packaging feedback program.” Amazon said it used that feedback to make sure that cardboard box size was consistent with the size of the product. It also works with manufacturers to send some products without additional cardboard packaging, said Craig Berman, a company spokesman.
  • Don Fullerton, a professor of finance and an expert in economics and the environment at the University of Illinois, said one possible solution would be to make the retailers responsible for taking back the boxes. That would create incentives for them to come up with solutions for less packaging.
  • delaneyverger on 08 Sep 16
     
    This article talks about one of the negative impacts of the current state of e-commerce: the detrimental impact on the environment. The article discusses how consumers have a need for their goods to be delivered quickly and conveniently. E-commerce ventures such as Amazon, Google Express, and Postmates provide customers with goods and services at the click of a button that can be delivered in as little as 10 minutes. However, these businesses have a heavy environmental cost, with an increasing use of cardboard being used in shipments and an increase in personalized freight services, which can lead to more greenhouse gas emissions. While some argue that these e-commerce services might lead to less consumers going out and shopping in physical stores, research shows that this is not the case, with consumers still going out and shopping even if they also shop online through these e-commerce businesses. Although much of the cardboard that is being used in these services is recyclable, recycling comes with its own downsides, as the process of taking things to the recycling centers uses a lot of water and energy. Overall, the new wave of e-commerce has spurred questions about its environmental impact.
cmogu001

Google's Green Initiative: Environmentally Conscious Technology - 1 views

www.technobuffalo.com/...nmentally-conscious-technology

technology software solution green

shared by cmogu001 on 04 Sep 16 - No Cached
  • Progress depends on radical innovation
  • the company still released information detailing the progress of its environmentally-friendly initiatives.
  • an application plug-in that would help automobiles determine where you are going,
  • ...10 more annotations...
  • This technology, called Prediction, maximizes fuel and power consumption, which effectively reduces carbon emissions
  • Google has made its environmentally-conscious initiatives well-known
  • French authorities have used Google’s mapping services to determine agricultural regions that should face water restrictions.
  • Google would be nowhere without its data centers.
  • managing to half their data center energy use through practical thinking, using the excess energy to power office complexes, Google has effectively cut down on its environmental impact.
  • Google is now providing information to indigenous tribes on deforestation, giving them the ability to track and prevent the atrocity from taking place.
  • cutting down on the emissions of data farms or having goats roam Google’s campus to eliminate the need for fertilizer and lawn mowers, the company has always strived to cut down on greenhouse gases.
  • Google’s long-term goal of running entirely on renewable energy is growing closer and closer.
  • Google is constantly searching for ways to ensure that it never consumes excessive gas.
  • Instead of trying to purge carbon from its systems, Google invests in “off-setting” its carbon emissions by investing in green initiatives that would not have the funding to survive otherwise.
  • cmogu001 on 04 Sep 16
     
    This article expounds how Google is contributing to the future green advancements of the world by implementing them in their every day operations. Although developing next-generation consumer electronics is an extremely lucrative sector of technology, Google has shifted their thinking away from the immediate consumer electronics field, moving towards the development of green technology. The article further mentions Google's wide-range of environmentally-friendly initiatives which includes the development of an application plug-in that would help automobiles determine where the driver is going that in turn reduces energy use, incorporates renewable energy, and offsets carbon emissions. Also, despite the large amount of Google data centers, Google has managed to cut their energy use in half through practical thinking that included purchasing a wind farm in Iowa with plans of running entirely on renewable energy in the near future. The company also made it a point to cut down on greenhouse gases by having goats roam their Google campus to eliminate the need for fertilizer and lawn movers. In conclusion, by adopting unconventional techniques for effectively lowering its environmental impact, the company has become a model example for more companies to think outside of the box and focus on implementing green technology in an efficient and innovative manner.
jessielee214

5 Reasons Why You Need a Hospitality Management System | protel - 0 views

www.protel.net/...hospitality-management-system

shared by jessielee214 on 27 Aug 20 - No Cached
  • The other fact is that competition in the hospitality industry is quite high, even as more customers prioritize a personalized experience. The implication, in this case, is that hoteliers should offer the best possible customer experience to remain competitive in the market.
  • Increased Productivity
  • Training your hotel staff using a hospitality management system is possible because it incorporates user-friendly interfaces, and it reduces the likelihood of making errors too.
  • ...13 more annotations...
  • It Improves Hotel Efficiency
  • A hospitality management system helps employees identify and manage room maintenance needs faster; it alerts housekeeping staff in real-time when there are early arrivals so they can prepare specific rooms in good time, and it also updates your employees when clients check out.
  • Streamlines Hotel Reporting and Analytics
  • hotel management system will also remember customer preferences, pre-stay, and post-stay communications, in addition to performing an analysis of client feedback, which gives valuable insight to your employees on prioritizing better guest experiences
  • Room and tax reports, night audit, housekeeping, shift audit, departure/arrival, are some of the reporting and analytics details that a hospitality PMS system can generate.
  • Part of the drivers of growth in the hotel industry includes timely and comprehensive reporting, and a hospitality management system can help you achieve this.
  • Better Guest Experience
  • A hotel management system will also remember customer preferences, pre-stay, and post-stay communications, in addition to performing an analysis of client feedback, which gives valuable insight to your employees on prioritizing better guest experiences
  • Better Guest Experience
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  • Enhanced Security
  • Hotel owners can download and analyze data available in the cloud after installing PMS software while enjoying the protection of such information using the latest technology
  • Technology continues to impact various operations in different industries, and the hotel sector is no exception especially with the advent of a mobile app that improves staff mobility and communication within such establishments.
  • jessielee214 on 27 Aug 20
     
    The article summarized several reasons and examples of a management system, what kind of benefits should include, and how it can help the owner. The technology is growing fast if we can think out of the box to understand how to use it. The software can be the best helper.
sydneywolfson

The Impact of AI on the Hospitality Industry | by Willa Zhou | Towards Data Science - 0 views

towardsdatascience.com/spitality-industry-8ba7adb66be

shared by sydneywolfson on 04 Feb 22 - No Cached
  • Countless hospitality industry leaders are increasingly leveraging the use of one specific tool in their hotels to increase personalization and exceed customer expectations: artificial intelligence or more commonly known as AI.
  • More and more hotels, especially large global hotel chains such as Marriott International, Hilton Hotels & Resorts, and Caesars Entertainment, have started implementing the use of AI in their hotels in the form of chatbot messaging, AI powered customer service, and data analytics in hopes of redefining the current industry standards on a personalized guest experience.
  • Marriott International, for example, has multiple chatbots including Marriott Rewards chatbots which are available on various platforms such as Facebook Messenger, Slack, WeChat, and Google Assistant (Bethesda
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  • By allowing guests to communicate in their native languages, chatbots seamlessly remove the language barrier with guests from all over the world
  • ilton introduced the world’s first AI powered hotel concierge robot named Connie, after its founder Conrad Hilton,
  • Connie was developed in collaboration with IBM with three main goals in mind: to decrease wait time in line, provide added efficiency in hotel operations, and surprise guests with an innovative and completely unique too
  • Connie is able to inform guests on hotel features, local attractions, and dining recommendations just like any front desk agent, concierge, or hotel phone operator would
  • Besides customer service improvements through chatbots and concierge robots, AI has also impacted the hospitality industry with the use of data analytics.
  • AI demonstrates a real promise in increasing convenience, enhancing personalization, as well as raising satisfaction and loyalty for hotel guests
  • sydneywolfson on 04 Feb 22
     
    This article talks about AI in hotels. For example, the article mentioned the use of chat boxes for Marriot International. Another example is Connie, the first AI powered hotel concierge robot at the Hitlon. It is a unique tool and can help decrease wait time and provide added efficiency in hotel operations.
anonymous

Event Planning - Technology Solutions - Using Cloud Storage for Meetings and Events - S... - 0 views

www.successfulmeetings.com/...torage-for-Meetings-and-Events

event planning cloud storage technology hospitality

shared by anonymous on 13 Nov 12 - No Cached
  • All your data lives in multiple places, so it can never be lost or deleted. For a fee, an individual or organization can claim a certain amount of storage space from these server farms which they would access through an internet connection. Part of the initial thought behind cloud networking was to help small business owners manage their networks more easily. Instead of buying all the equipment to run an entire network, along with the IT staff to manage it, the small business could buy network space from a cloud service and have a fully functioning network without the startup and upkeep expenditures, including a staff to manage and troubleshoot it.
  • Cloud networking options have sprung up all over the place, but two have moved to the head of the class: Box.net and Dropbox. Both platforms operate on the same storage principle, but provide different features for users.
  • Yue Li (3011472) on 13 Nov 12
     
    Meetings and events are now stepping to cloud storage. Although cloud-based storage is very popular, there are people who believe cloud storage is not secure, thus important information such as information from meetings and events should not be stored on the cloud. However, cloud storage is safe. And it is even much safer when a company need to back up a large amount of information. A company that stores all information in their property may lose all of it if something unexpected happens. An event or a meeting always involve multi-users, therefore technology must fulfill the need of sharing information among these uses. For example, you will share information between all your devices, colleagues, facilities, and supplier partners A manager should always consider the followings when buying a cloud service for your meeting. The amount of free space provided; the ability to manage concurrency issues with multiple users. and the ability to share folders and documents seamlessly with others on another platform.
Catherine Gibson

Samsung unveils new DRM technology for hospitality industry. ~ Sunday, 1st July 2012 fr... - 0 views

www.4hoteliers.com/4hots_nshw.php

samsung drm technology

shared by Catherine Gibson on 18 Jan 13 - No Cached
  • They are then able to sync the technologies and seamlessly provide in-room entertainment to guests in a secure and compliant manner. By eliminating the need for legacy chip-based solutions at the head end as well as in the TV or set-top box, Samsung LYNK (TM) saves facilities cost and labor, while also increasing system integrity. Samsung LYNK (TM) eliminates the need for DRM hardware provisioning and licensing, reducing significant expenses for the hoteliers.
  • Notably, Samsung LYNK (TM) is also the first technology to enable guests to stream their own content from personal devices to their in-room TV in a secure manner through mobile applications. This advancement offers consumers a way to view content across multiple screens during their stay, mirroring their entertainment experiences at home.
    • Catherine Gibson
      Catherine Gibson on 18 Jan 13
       
      This feature sounds really awesome!
  • Catherine Gibson on 18 Jan 13
     
    This article was about this new Samsung technology that is now on the market that is better than the traditional DRM softwear that most hospitality firms still use. The article stated "Samsung invested in a multi-year effort to secure the highly selective Digital Transmission Licensing Administrator (DTLA) approval, running the technology through rigorous forensic testing to pass just the first level of approval". This showed that the softerwear was thoroughly tested before it was put on the market ensuring its security. Also the article talked about how it saves money because of the lack of labor required with this system and how it creates a better guest experience because it fosters a home away from home technology environment.
Dongyun Oh

Red Robin CIO Drives Change Through IT Management - 0 views

hospitalitytechnology.edgl.com/...ge-Through-IT-Management-85049

Technology hospitality

shared by Dongyun Oh on 08 Mar 13 - No Cached
  • Dongyun Oh on 08 Mar 13
     
    Statistically speaking, CIOs don't become CEOs. But it's not because they don't want it. Research shows that nearly half of CIOs aspire to become chief executive, but only four percent actually get there. Much more frequently, CEOs for the world's top companies - about half in fact - come up through C-level financial or operating roles (Vanson Bourne, 2012). Chris Laping, CIO of Red Robin Gourmet Burgers (www.redrobin.com), strongly believes this is because technology executives are too often focused on engineering and IT solutions to embrace their most valuable leadership quality: the ability to manage change. Technology leaders, he believes, possess powerful project management skills that can and should be leveraged across the business for even the most non-IT initiatives, with the particular role of being agents for change. Laping's official role at Red Robin is indicative of that practice: he's the company's senior vice president of business transformation and CIO. In that role, he oversees the company's technology, learning and development, enterprise project management and operations services teams. In this exclusive interview with Hospitality Technology, Laping shares how the technology team has taken on a business transformation role at Red Robin, and describes his overall vision for IT leaders. But it's not something CIOs are handed; they have to drive it, says Laping. Driving this change, perhaps, will also help more CIOs chase down their chief-executive dreams. HT: Let's start with some definitions: "business transformation" and "change agents" are pretty heady buzzwords that get tossed around executive boardrooms. What does business transformation really mean? LAPING: If you look at a classic Wikipedia definition of business transformation, it talks about people, process and technology. So when you push change through people, you usually do that through training. If you want to change business performan
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