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abroo041

Must-Know Event Technology Trends for 2020 | Social Tables - 3 views

  • In addition to speeding up registration time, incorporating RFID technology into events will help with both qualitative and quantitative data analysis, thereby making it easier for planners to target what worked during their event and what didn’t.
  • Though event apps are admittedly helpful, they now have a new hurdle to face. Producing an application to be used for one event is costly, time consuming, and inefficient, as users must learn how to interact with the app for each new event attended. Phone storage space is very important to consumers. Many are hesitant to download an application that they will only use once. Thus, event apps that can continue to deliver value to customers beyond the date of the event itself, are going to become a huge trend.
  • RFID also has the potential to allow attendees to become more engaged with the event across various social platforms.
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  • Menu options, travel directions, appointment updates, facial recognition software and contact information are just the beginning of the very real ways that event planners will soon be able to use wearable tech.
  • Event technology trends aside, the number one thing for any event professional to remember, is to let your tools work for you, rather than the other way around. The purpose of implementing advanced technology is to make your life, and the life of those whom you plan events for, as easy as possible.
  • 5G will also make it more feasible to incorporate the cutting-edge into event experiences.
  • Projection mapping is the act of creating an augmented reality experience with the help of projectors.
  • this visual technology proves to be an efficient and cost effective way to create optical illusions in nearly every location.
  • event technology adoption can increase attendance by 20%, increase productivity by 27%, and decrease costs by as much as 30%.
  • branded apps provide limitless opportunities to interact with consumers right on their own phones
  • Apps can be customized to appear as if they were created specifically for events or stays, while offering functionality that serves to enhance and personalize the attendee experience.
  • Planners can utilize branded multi-use apps to connect with attendees and engage them on a variety of levels before, during, and after the occasion.
  • Event spaces can create customized apps to enhance experiences and share things like helpful facts, historical tidbits, and even the personalities of their unique employees,
  • Because they’re often cloud-based, these programs also provide accurate, customizable, and collaborative project planning that’s accessible by all managing parties
  • With event diagramming software, both event planners and venues are able to map everything out visually
  • provides helpful tools like drag-and-drop diagramming, 3D walkthroughs, and seating software on a single platform.
  • Hotels especially can use apps in this way, allowing guests to control their rooms from their phones and even communicate with chatbots to find nearby attractions.
  • Projection mapping5GBranded multi-use appsEvent diagramming
  • It also opens up new possibilities for app developers to push the boundaries of current event tech trends
    • abroo041
       
      The world of technology is advancing every day. As technology grows and advances, so does its use in the events industry. This blog post discusses some of the technological advances that have made their debut in the events industry and how they can improve an event, how they help the event planner and venue, and even shows us examples of how they are used in real life. It gives statistics on how these technologies have benefit events. For example, when the blog post speaks about gamification, it mentions that "gamified events see a 44 percent increase in engagement". The post is not only suggesting to us that adding gamification is a good idea for future events, but it shows us how well gamification works.
  • Knowing event technology trends—and adopting the most valuable ones—gives planners and venues the competitive advantage
  • Studies show that using event technology can increase attendance by 20 percent and increase productivity by 27 percent. 
  • Each match automates personalized actions, such as printing a badge with the attendees name, sending an email with a scannable lunch voucher, and finalizing a swag bag for their ticket-tier (no sense creating swag bags for no-shows).
  • The technology speeds event check-ins, improves security, and helps businesses at tradeshows collect more valuable leads by tracking attendee visits to booths.
  • can also use facial recognition to watch for crowd flow bottlenecks and collect session attendance data so you know what worked—and what didn’t.
  • The ability to support advanced tech like facial recognition makes venues more attractive to corporate planners. The technology also allows automation at certain access points, which means lower manpower requirements and lower costs. 
  • Properly integrated apps add value to events, providing attendees with more opportunities for networking, interaction, and engagement with peers, speakers, and exhibitors.
  • Offering tech to support projection mapping provides bang for the buck. There’s no need to physically construct or deconstruct any part of your exhibit hall to add this fun, popular technology to your toolbox and draw more events. 
  • This visual technology is an efficient, cost-effective way to create optical illusions on anything—from cars to landmarks to stages.
  • With tradeshow or conference maps, speaker bios, and schedules in the event app, there’s no need for bulky information packets. Push notifications in the apps help keep attendees informed and on schedule. Planners can also use apps to personalize the event agenda through live polling and attract event sponsors with the option of targeted attendee surveys.  
  • Event spaces can create customized apps to share helpful info like maps, historical tidbits, and even the personalities of their unique employees
  • Easy-to-use 3D event diagramming software provides accurate, customizable, collaborative project planning regardless of venue design or size.
  • Give clients peace of mind and leave nothing to chance on the big dayUpload a floor plan to work with, so you know the diagram is to scaleTake clients and stakeholders on 3D ‘fly throughs’ to clarify your visionPlan seating charts and manage attendees’ meal choices or other preferencesHelp staff easily identify and accommodate VIPs and guests with special requests
  • Sales reps can collaborate with planners in real time, share variations on the event proposal, and visually portray upsells.
  • Attendees can use this tech to follow slide presentations, participate with quizzes and polls, take notes, and engage in text-based Q&A. They can also view graphs, tables, videos, and other content; and follow website and social media links. 
  • Any speaker can keep an audience attentive and engaged with this technology, leading to good reviews and a successful event.
  • Supporting second screen tech for presentations is much less expensive than making physical upgrades that aren’t in the budget. 
  • This data underscores the importance of social media sentiment analysis in monitoring your brand and messaging, keeping an eye on competitors, and making improvements to services during and after events.
  • Tracking attendee activity on social media during an event provides actionable data to help you make adjustments in real-time
  • Replenishing food and beveragesEasing show floor bottlenecksDriving session attendanceAddressing technology issues (mobile apps, Wi-Fi, or audio/visual)
  • Venues can social media sentiment to promote popular services and learn where there’s room for improvement:
  • Wristbands and smart badges using near-field communication (NFC) chips keep disruptions and lines to a minimum, thereby increasing attendee productivity and engagement.
  • Access different event areasExchange information with peersReceive exhibitor marketing materialMake cashless purchases
  • Wearable tech helps you speed-up check-in, control access, and monitor attendee behavior with less staffing. It also improves ROI for exhibitors, who can drive attendees wearing the tech to visit a booth of interest based on an individual’s profile.
  • On-site staff can use real-time data to learn when they need to offer overflow rooms or investigate security breaches, such as non-VIP guests in restricted areas. 
  • Indoor wayfinding helps attendees navigate exhibit halls with ease,
  • gather useful attendee behavioral data, send leads to sales team members in real-time, and build attendee profiles to send targeted messaging
  • You can also incorporate proximity advertising options as a value-add for exhibitors and sponsor
  • Post-event, you can utilize IPS data to see where attendees spent their time visiting booths and attending presentations.
  • Adding hotel bars, restaurants, spas, gift shops, and other amenities to the location map can help drive additional revenue during events while improving the attendee experience
  • store attendee admission information on their person, helping to detect fraud and streamline access
  • Attendees can review their travels throughout a tradeshow and see who they interacted with, while exhibitors are notified in real-time when sought-after prospects come into their booth.
  • Planners can generate pop-up directions for attendees based on their location at an event instead of investing in producing/shipping/replacing physical signage
  • validates your event and highlights improvement opportunities by tracking session popularity, length of attendee visits to exhibitor booths, and strong tradeshow traffic.  
  • RFID and beacon technology helps security and general event staff do their job better in real-time, which is essential for building trust and streamlining crowded events
  • event planners are turning to venue sourcing platforms to connect with the perfect site for their particular event.
  • discover detailed venue layouts, capacity ranges, and on-site services
  • Venue platforms offer exceptional ROI and generate more leads through improved discoverability.
  • Convey elements that make your venue uniqueShowcase your event spaces visually with accurate floor plans, 3D diagrams, quality photos, and videosLeverage the success of past events with testimonials and social media accolades
  • artificial intelligence (AI) tech is using badge scans, social media info, and other behavioral data to match attendees with people they should meet or seminars they may want to attend. 
  • Instead of taking-up significant time pre-event and on-site manually recommending seminars, exhibitors, and sponsors to attendees, AI can do it for you—even in real-time—based on their profiles and preferences captured during registration. 
  • it requires transparency and advance notice about how you may use data submitted by attendees. 
  • Attendees entering the geofenced area triggers predetermined actions, such as event check-in, push notifications, or advertising related to the event. 
  • Planners can sell geofencing to exhibitors and sponsors to reach attendees at events, or even promote their event on attendee devices at a competing event under a separate geofence. You can also provide attendees with a better experience via seamless registration and check-in, along with automatic app downloads as soon as they walk on-site.
  • provides analytics, both post-event and in real-time to help you better understand things like the duration of an attendee’s time at an event and overall peak attendance. 
  • Hotels can serve ads promoting their brand, facility, and services to attendees at events
  • once a prospect visits an event website, ads for that event will appear on any subsequent websites the prospect visits, in the form of website banner ads, search engine results, and pop-up or push ads on mobile apps. 
  • Event marketing teams should develop relevant and creative ads with clearly visible event dates to convince prospects who have visited an event website, but haven’t yet registered
  • venues can use it to generate return visits from event planners
  • retarget attendees during events with offers for in-house services like food and beverage, spa, and discounts on extending their stay.
  • Gameplay creates an immersive attendee experience, while generating leads and booth visits for exhibitors via quizzes, scavenger hunts, and trivia on mobile apps.
  • Gameplay fosters a sense of common purpose; creates an environment of collaboration and trust; facilitates easier communication; and boosts attendee confidence. You can also gather information about attendee engagement and interests via game choices.
  • Promoting the use of gameplay on-site showcases a venue to organizations looking for facilities supporting team building exercises as well as immersive attendee experiences.
  • Event technology is a term used to describe all of the digital tools and software used in the events industry. Everything from check in & registration, to diagramming, to social media tools, and more can be considered event technology.
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    RFID, event applications, wearable technology, virtual reality, and social media are upcoming popular uses for event planners. With RFID event planners are able to keep better track of the guests attending the event as well as keeping them more involved. I first heard of this a few months ago when attending an event and it described that a chip with RFID was placed inside the wristband-type ticket. For me, the most interesting thing is the wearable technology! Imagine an event where you can have directions given to you or a layout of the event right on your wrist! Also, the watch can notify you of events happening within an event or you can see order your food or see the menu. To know that soon enough it will be a norm for everyone to have some type of wearable technology and that event planners can truly get the guests involved through this use is exciting.
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    This article discusses five major event technology trends. The first is RFID, which can assist in registration time but even more important is being used to gather both qualitative and quantitative data analysis. This kind of data acquisition is great because it allows for planners to analysis, study and understand what worked and didn't work for their events. The second is multi-use apps. These apps allow the event to incorporate important aspects like activities, scheduled break down, and speaker info all at once. Additionally these apps allow attendees to socialize with other participants, and expand their network. The other technologies are some that can definitely change the industry once they are fully integrated. These include: wearable technology, virtual reality, and social media.
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    Nowadays the event planning becomes more and more popular. With the development of event planning, we have 5 event technology trends shaping the future of event planning. The first on is RFID-radio frequency identification. In addition to speeding up registration time, incorporating RFID technology into events will help with both qualitative and quantitative data analysis, thereby making it easier for planners to target what worked during their event and what didn't. In this way, it will be easier to foster repeat attendees. The second one is multi-use apps. It's easy to use apps to solve problems. event apps that can continue to deliver value to customers beyond the date of the event itself are going to become a huge trend. The third one is wearable technology. Like google glasses should be a trend in the future. Facial recognition and contact information make the event planning more easier. The fourth one is VR. VR is a great way to up attendee engagement during events. The last one is social media. Social media will be a really important trend. Social media is more than likely the way that investors and sponsors will advertise your event.
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    This article introduces four new advances to technology that help ease the process of event planning. Projection mapping, 5G, Branded multi-use apps, and event diagramming.
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    This article shares the technology innovation with meeting/convention operations and how these technology help offer better guest satisfaction.
Nelson Placa

Brazil's New Consumer Class Spending Time And Cash In The U.S. - 1 views

  • According to the latest statistics, Brazilians spent $5.9 billion in the U.S. in 2010 in a tsunami of cash that's shifting American immigration practices and boosting economies in hard-hit parts of the U.S. that remain in the doldrums. President Barack Obama recently ordered the State Department to speed up the visa application process for tourists coming from Brazil, China and other nations with newly flush consumers. After suffering decades of hyperinflation, Brazil has ridden high commodity prices along with some of the world's biggest offshore oil discoveries to expand its economy, lift millions out of poverty and multiply the ranks of the country's deep-pocketed elite.
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    On January 2012, President Obama announced an executive order that would allow travelers from Brazil and China to receive travel VISA faster than before. A study from Huffington Post.com showed that on 2010 Brazilians spent $5,400 per visit, more than any other tourist. This executive order will help increase tourism travel across the nation that will help the economy. The order will help the travel industry, retail and housing. The property that I work at Walt Disney World hosts the majority of Brazilians that visit Walt Disney World. You can spend eight hours in our lobby in the afternoon, and you can experience the amount of money Brazilian guests spend on shopping inside and outside Walt Disney World. Stores like Best Buy and Wal-Mart are the most popular; online shopping has also become very favorable for guests. During the summer season, the hotel processed over 6,000 packages received from Amazon.com and other online stores that were purchased prior to arrival. It is amazing to see the items received and how much luggage guests take with them. With this economic boost, more job creations will occur. The most popular US cities visited by Brazilians are New York City, Las Vegas and Orlando (http://www.traveltobrazil.org/post/20-most-visited-places-by-brazilians-in-brazil-and-abroad.html).
kathy_douglas

Florida tourism jobs, training to increase - Sun Sentinel - 0 views

  • Tourism projections show visitation is expected to climb to 127 million tourists in 2020, according to Visit Florida, the state's official tourism marketing organization.lRelated BusinessSwanky Villas at Crane's BeachHouse to debut on Nov. 1See all related8 To accommodate that growth, Florida will need 315,000 new hospitality jobs, forecast data show.
  • new training and certification program for hospitality employees
  • Visit Florida also is rolling out several other programs to keep the destination top-of-mind with domestic and international travelers.
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  • Visit Florida unveiled the training program and its other new initiatives Tuesday during the 47th Annual Florida Governor's Conference on Tourism at the Boca Raton Resort & Club
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    Visit Florida has announced they are coming out with a new, free certificate and training for hospitality employees. Due to the increase in Florida tourism, they will launch this new program to hopefully keep more tourists coming back because of the remarkable hospitality they received. Tourism is up from 2012 and they feel 2014 will surpass 2013, which the state welcomed 93.7 million visitors. That being said, this is a great opportunity for our industry. This will open so many doors for event planners and other hotel positions to help with the increasing tourism and being able to cater to their needs.
Brittany K. Ward

Dude Ranches and Eco-Friendly Tourism - 0 views

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    If you are looking to expand your horizons on eco-tourism, visiting a Dude Ranch may be a good idea for vacation. According to this article, Dude Ranches are the leader in eco-friendly tourism. Visiting the ranch is a great way to get close to the environment and learn about sustainability first hand. The article suggest that while visiting on vacation the most obvious eco-friendly item will be the food. Dude Ranch communities live off the land around them. They are very aware not to put chemicals into their land; it may "contaminate the water table" as well as their livestock. Separation of waste and recycling is part of the sustainability in a Dude Ranch. They want to reuse their natural resources, food waste is used as fertilizer. If visiting on vacation, you will see sustainability at its finest. Ranches supply the local community as well. Many Ranches try to be "as self-sufficient as possible", only using what they need keep the ranch running. This allows them to supply the community as well as local retailers with free-ranged beef as well as free-ranged eggs. Some ranches even make and sell their own specialty items, bread or wine. A few Dude Ranches have allowed Universities to use their land to expose students to re-life sustainability issues. The ranch shows them what sustainability looks like in practice and how it benefits the environment around them. This allows them to educate students visiting the ranch, and it allows for the eco-tourist to stay to learn more about sustainability and the environment.
snesbeth

3 Marketing Lessons from Bed Bath & Beyond's 'Offline Shopping' Ad - 0 views

  • I happened to catch this Bed Bath & Beyond commercial about "offline shopping."
  • Lots of people assume that brick-and-mortar retail is dead and that e-commerce is taking over everything. It certainly feels that way sometimes, and it's true that online shopping poses significant threats to traditional business models.
  • They're proud of who they are and what they can offer their customers, like physical locations staffed with real people who are trained about the products they sell.
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  • Its "offline shopping" ad features examples of the types of products people are more likely to shop for at their stores, such as home goods.
  • If you're a real-life retailer, think hard about how you can create a better customer experience and a compelling need for people to visit your brick-and-mortar store.
  • online shopping can be surprisingly time-consuming and inconvenient. We’ve all been there -- it’s easy to get distracted while researching and shopping online, poring over endless product reviews, opening dozens of browser tabs and watching video reviews.
  • there is still plenty of room for brick-and-mortar retail to coexist.
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    This article is interesting because it discusses how Bed Bath and Beyond placed an internet advertisement marketing their offline shopping experience which is what drove the customer to actually visit the store in order to purchase the item that they have been searching for on the internet. Which made me rethink how I viewed in person retailers because I thought it would be a matter of time before they ceased to exist but in reality it just depends on how they market themselves to consumers on the internet, just by marketing their "offline experience" on the internet as an ad persuaded someone to actually visit the store to gain the experience and the product they were originally looking to purchase online.
Marla Baldomero

The Ecommerce Revolution Is All About You | TechCrunch - 0 views

  • there is a whole world of social data, and even more-in-depth purchase data that can be mined by retailers to help increase sales.
  • Personalization will be the differentiating factor in e-commerce and digital commerce going forward, especially for multichannel retailers and new entrants online.”
  • the goal is to be able to deliver personalization without being predictable
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  • the toughest hurdle is to have enough data on an individual to actually help personalize the experience
  • There is tremendous potential in developers and retailers being able to mine this data from ‘boughts’ and wants’ as opposed to the open-ended ‘like.’
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    This article discusses the importance of ecommerce becoming a more personalized experience for customers. It talks about how Amazon and Netflix do a great job in finding items their customers may be interested on based on their past purchases and recent searches. I found it interesting how social networks such as Facebook are being targeted to assist with ecommerce. Companies want to take what Facebook members put on their page and use it as data for when they visit their website. That way they already have some information on the customer before they even visit. Companies are being challenged in the way they maintain this data. Many companies are having issues figuring out how to store the data they receive from their customers. I think it's a great idea and absolutely love when online shopping sites show me items similar to what I was looking at. A majority of the time I click on what was suggested and purchase it or at least like it. I agree that ecommerce needs to become more personalized because it is the future of shopping. Many people are lazy and find it easier to just purchase items via the Internet than actually visit a store. The internet needs to find a way to provide that customer service feeling that customers are provided when they visit a physical store.
Gyujin Chae

UK's leading cruise lines to be pulled from GDS Amadeus - Travolution.co.uk - 0 views

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    This article is about GDS and cruise industry. What this article talks about is that UK's cruise market leader P&O Cruises, Cunard and Princess Cruises, will end its distribution through Amadeus, which is one of the largest GDSs in the world, in November 2011. The reason behind this is because these cruise lines figured out that almost 95 percent of its cruises are sold via its own website so they think GDS is no longer necessary for them. However, other major cruise lines such as Carnival Cruises, Royal Caribbean Cruises, and Norweigian Cruises will still continue to feature on the GDS. According to a spokesman of Amadeus, the company keeps investing in distribution solutions, easier and more secure cruise booking application for cruise lines. This article shows how cruise distribution in the UK is shifting. This change would probably affect not only cruise lines but other sectors such as hotels, airlines, etc. Yet, it is still uncertain if the impact of the change on cruise industry worldwide will be significant. Still, most of cruise lines including the three major cruise operators which have large market share in the cruise industry use GDS; as well as, it is doubtful if cruisers are willing to go on a same cruise ship over and over. Cruisers look for various cruise options while booking online so they will be more likely to visit GDS-based website where they can search for various cruise ships throughout the world; rather than to visit website where there are much less cruise options. Everything will be clear after we see if the UK's cruise operator is successful.
danalbert

After coup and slayings, Thai authorities ponder tourist-tracking - LA Times - 0 views

  • "When tourists check into a hotel they will be given a wristband with a serial number that matches their ID and shows the contact details of the resort they are staying in so that if they're out partying late and, for example, get drunk or lost, they can be easily assisted,"
  • Kobkarn said her Tourism and Sports Ministry was considering the wristband model as a security precaution for all resort islands to make them safer for tourists
  • as well as a "buddy system" in which foreign visitors would be paired with a local minder to deter any foul play.
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    The Thai government is considering adding technology as an addition to security for visiting tourists, As an addition to a potential curfew, use of the buddy system, and a restriction on where parties can be held, wristbands containing resort information can easily be issued to travelers. The Thai government is also considering an electronic tracking device, but they haven't worked out the details of its implementation. After the recent murders of two British tourists, the Thai government is anxious to show the world that people can still visit Thailand safely.
danalbert

Keep Our Wilderness Off Of Wi-Fi - The Daily Beast - 0 views

  • Call it LANifest destiny: the sense the Internet should be available, everywhere, from sea to shining sea. The same illness is starting to infect national parks. Last year, the National Park Hospitality Association petitioned the National Park Service, asking it to make parks more smartphone-friendly.
  • Meanwhile, in the spirit of the Wilderness Act, cities could take easy steps to provide a short respite from all that connectivity. Withholding Wi-Fi is easy. Jammers that block cellphone signals are cheap, simple, and effective over short distances. Physical parks could offer outdoor areas where your phone won’t work, and where your computer can’t pick up any kind of Wi-Fi signal. There could also be wireless-free areas of libraries, coffee shops, public squares, and office buildings.
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    This is actually an article touting the benefits of "unplugging" from our 24/7 wired world. The National Park System is notorious for its horrible cell and WiFi coverage. However, with the exception of its use as a safety net, I concur with the author's points. We visit wide open spaces as an escape from the hustle and bustle of our daily lives. Our smartphones still function quite well as cameras even without a signal. At the end of a day of hiking, when we return to our hotels or homes, our phones automatically upload and archive our adventures. In contrast to the rental car, airline and hotel end of our industry, the escapist mindset that we go into vacations with, may actually benefit from a lack of networks in some cases. A visit to a high-end resort (a la Club Med) many times comes with the "benefit" of no phone or TV in the room. If you're going on vacation, then BE on vacation. Use the technology to archive and share the fun, but don't let it interrupt an unforgettable experience.
anonymous

5 Reasons Why Event Management is Important in Tourism - 2 views

  • Events act as important motivators for tourism.
  • If you look at the destinations that gained popularity in recent times, you’ll find out that the flow of tourists to this place began after the successful event management.
  • This is the major reason why the role of event management in tourism is so important. Tourists and travelers need to understand why they should visit a particular destination. Therefore, event tourism comes to the rescue.
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  • These plans should focus on the planning of social events in order to achieve the full potential of tourism. Managing events is the activity that deals with developing and planning various kinds of events for that society. A fruitful integration of event management into touristic activities will win success and attract numerous customers to the target destination.
  • The development of tourism and the introduction of new destinations reveals the huge perspectives for the growth of event management. The majority of most social activities, such as festivals, recreational events, etc., have become possible due to the tourists, which travel around the world in search for new impressions and emotions.
  • Tourism event management promotes the loyalty of regular customers.
  • The term “event management” can puzzle some people who have never thought about its meaning and role in modern society. I
  • The key tourism goal for events is to attract more tourists (especially in off-peak seasons) to serve as a catalyst for urban renewal and to increase the infrastructure and tourism capacity of the destination to foster a positive destination image, which contributes to general place marketing to animate specific attractions or areas.
  • Nowadays, events can mitigate or aggravate political situations, which is another lure for tourists.
  • When certain parts of society reached a certain economic peak, they shifted to a more thoughtful way of life that included alternative energies, wise ecology, and environmental protection. This also made way for the birth of completely new consumer needs, which increased the demand for a specific range of events and tourism.
  • he best example for this is the impact of major sporting events, such as the Olympic Games or Worl
  • Management of events provides various opportunities for the travelers to spend their time without being bored. If you plan your visit to some exotic country, it doesn’t mean that your vacation will be limited with rambling across the sights and historical monuments of the destination. You can diversify your trip with extreme events or any social activities.Thanks in part to event management, you will surely experience a wide array of emotions and experience many new things.
    • ngerv001
       
      Wherever and whenever one is planning a trip to a location they want to have fun and live in the moment. From cruises that have excursions and on boat activities, to hotels that offer cocktail hours for incoming groups to live performances, having a way to keep guests entertained are crucial and vital to keeping a guests happy. It is important for the hospitality industry have different outlets to provide a memorable experience for their guests that will lead to positive reviews, word of mouth recommendations to repeat business, event managements are important. As event managers it is key to always be looking for ways to keep guests entertained, relaxed and overall having a great time.
  • You cannot possibly underestimate the importance of events for tourism. The most popular types of tourism events, regardless of the tourism type, come in a wide range of exciting options. Various types of festivals and events have always existed as significant parts of human society.
  • Although event management and tourism are different notions, it should be mentioned that they are closely aligned with each other. Actually, regardless of the type of tourism you choose, event management will accompany it within the entire period of activity.
  • The key tourism goal for events is to attract more tourists (especially in off-peak seasons) to serve as a catalyst for urban renewal and to increase the infrastructure and tourism capacity of the destination to foster a positive destination image, which contributes to general place marketing to animate specific attractions or areas.
  • Events in tourism development produce an incredible impact on the industry as a whole and influence a broad range of human activities: politics, environment, socio-cultural, and other aspects.
  • Tourism and event management are said to have evolved from primitive gatherings of people for agricultural or religious reasons into the more modern type of events—large-scale, corporate and governmental—as well as their long history of attracting tourists and establishing host communities as tourist destinations.
  • The emergence of new political powers, capitalism, new products, and new social relations, as well as a new way of modern life, paved the way for more versatile event tourism development and a growing number of cutting-edge events.
  • Today, it is not surprising that apart from the above-mentioned impacts, events also have the power to affect the formation of a destination’s image and can help with promoting, positioning, and branding it across the globe.
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    This article greatly described the importance and significance event management has for the tourism industry. Special events definitely draws individuals in to multiple destinations, which delivers a huge boost for the tourism industry.
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    The following article, 5 Reasons Why Event Management is Important in Tourism, focuses on event management within the hospitality industry. The role of an event manager within the hospitality industry is a very complex job and it takes someone with a vision and skills in order for a successful outcome. Event management is important within the hospitality industry because tourism is truly dependent on the effective management of events. The article provies the following example, Niagara Falls is now a known destination and is a prominent place to visit, however, the main "flow" of tourist started as soon as the event managers had begun to arrange tours, cruises, etc. Event management is vital within the industry and this article highlights some of the important impacts it has on the industry as a whole. "Naturally, tourism and event management can exist separately, but their consolidation can bring many benefits not only for the development of tourism but also for the development of the economy of countries or cities in total."
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    The article highlights why event planning is an important element of tourism. It discusses key social, political, and cultural events that span both tourism and event planning. It strives to establish a clear connection between the benefits of tourism and social events implemented from a streamlined perspective.
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    This article talks about how different types of events are important for tourism. Events such as mega, hallmark, major and local events attract more tourists such as the olympic games or the Superbowl. Some destinations are visited only for special events, driving more tourism to that destination. As tourism has become very dependent on effective event management, small events such as arranging tours in a destination have led to an increase in tourism. The development of tourism and the introduction of new destinations reveals the huge perspectives for the growth of event management. The majority of most social activities, such as festivals, and other recreational events have become possible due to the successful event management and the travelers that they attract.
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    Event Management can be both local and global, it is the management of various activities including conventions, meeting and other major activities. Tourism is not considered a part of event management; it is classified as a set of tourism related activities. Tourism is thus divided into various niche activities. No matter what tourism type you choose, event management will always be a part of the activity. There are various types of classifications. Events may be condsidered Mega, Hallmark, Major or local. It is necessary to recognize the importance of events to the tourism product, and as such, you should never take for granted the need for proper and effective coordination. It is also important to note that events such as cultural activities also aid in destination development. A key factor in having these events is to promote the destination and attract more visitors, particularly at times in the season when things are slow. The introduction of events can serve to stimulate local economies and draw attention to unseen parts of the destination, as well as aid in the building of infrastructure in those communities. It is also important to note any event requires significant planning, the who, what, where and how allows a better understanding of how a proposed event may impact a destination's image and can help with building a stronger global brand. The significance of tourism in event management is centered around possible offshoot activities such as tours and entertainment or any other economic benefits that maybe be derived beyond the event itself. By creating such signature activities, it is likely that you broker relationships with visitors, which could likely create loyalty to your brand.
kbakermhd

Walmart and Target Have a Big Problem They Don't Want to Fix - TheStreet - 0 views

  • Retailers and restaurants love to push work off on consumers under the guise that it's somehow better for them. It's like when you order a bagel and a cup of coffee at Panera Bread and you get handled, a blank bagel, frozen butter or cream cheese packets, and an empty coffee cup.
  • Letting me customize my coffee in an app as Starbucks (SBUX) - Get Free Report does is customer service. Handing me an empty cup and pointing me toward a carafe with a milk and sugar station is the exact opposite.Self-checkout is the same principle. If Target (TGT) - Get Free Report or Walmart WMT offers a few stations where people in a hurry can opt to check themselves out, that's very different than replacing your cashiers with automated checkout stations. That's not about convenience, it's about saving money.
  • And, yes, self-checkout has increased shoplifting, but it has also gone from being a convenience offered to customers to a cost-saving method for stores. It's automating an area where people do a better job in a lot of ways.
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  • sacrificed a chance to connect with your customers.
  • Human interaction and connection building can't be automated. Some tools may aid in that relationship, but ultimately people matter.
  • Automate the things people can't see and put as many human beings into helping customers and building connections as possible
  •  
    This article discusses the controversial self-checkout model in major chain stores such as Target and Walmart and the cause and effect of labor issues and how other scenarios appear to be encouraging a time when this model replaces human checkout entirely. It was reported that Walmart loses 3 billion every year to customer and employee theft. For the most part, retailers have been thinking about self-checkout through a financial-savings and customer-experience perspective. But inherently, that means there's going to be less eyes on a transaction, less human interaction and more opportunity for shrink.
smajo003

Location-Based Marketing: The Ultimate Guide [2023] | GroundTruth - 1 views

  • around 83% of marketers say they can run more successful campaigns when they use location data.
    • teresastas
       
      This is because they feel like they understand what their customers need and they can deliver that.
  • more than 225 million American consumers, and 94% of all millennials, now own a smartphone. And they’re using them more and more.
    • teresastas
       
      This is important because location based marketing only works with a smart phone.
  • consumers now spend more time daily on mobile devices (3 hours and 43 minutes) than watching TV (3 hours and 35 minutes).
    • teresastas
       
      I would say that most people watching TV are still on their smart phones. It's clear that if you can advertise to someone's phone it's more effective than TV in this day.
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  • If you want to grab customers’ eyeballs, you need to market where they’re looking. That’s why using location-based  advertising to target mobile device users is a smart marketing strategy.
  • IP address marketing lets you use that location information to target your marketing.
  • GPS marketing lets you target promotions based on this location information.
  • geofencing marketing involves setting up a virtual location or radius so that you can market to people with in that area. Related to that, proximity marketing lets you target advertising and marketing campaigns to people who are within range of a geofence you have previously setup.
  • Beacon marketing or beacon advertising allows you to use physical devices called beacons within the premises of a business to target marketing to people who are within range of that beacon.
  • Blueprints create geographical boundaries around points of interest and locations.
  • Proximity targeting lets you reach your desired customers in real time in or near locations you have previously geofenced.
  • Weather targeting lets you use prevailing or upcoming weather conditions to target ads and marketing promotions.
  • Geoconquesting is about using location data to win business from your competitors.
  • Audience targeting lets you market to people based on location, online and offline behavior, demographics, interests, and more.
  • Location-Based Marketing Benefits
    • teresastas
       
      There are 4 major marketing benefits to location based advertising. 1. Location Targeting (target ads to customers within a range of your business or competitor). 2. Data Offerings (marketers can gain deep understanding of customers shopping behaviors). 3. Enhanced Targeting (personalizing ads to the consumer making conversions more likely and improving ROI on ad spends). 4. Cost Per Visit Performance Model (you only pay when the consumer clicks on the ad, visits the store, or hits a certain number of impressions)/
  • 1. Location Targeting
  • 2. Data Offerings
  • 3. Enhanced Targeting
  • 4. Cost Per Visit Performance Model
  • Location-Based Marketing Disadvantages
    • teresastas
       
      Four disadvantages of Location Based Marketing. 1. Opt-In Requirements (consumers must give permission for apps to access location data). 2. Non-Smartphone Users (although this is becoming increasing irrelevant consumers without smartphones can't be geotargeted). 3. Inappropriate Targeting (It's important to segment your audience properly to get conversions). 4. Ineffective Location Data (the effectiveness of geolocation marketing relies on accurate location data).
  • 1. Opt-In Requirements
  • 2. Non-Smartphone Users
  • 3. Inappropriate Targeting
  • 4. Ineffective Location Data
  • Location-based marketing is an extremely effective tool for getting the word out about your business. It’s had the most success in boosting in-store traffic and increasing brand awareness. It’s also a relatively cost-effective form of advertising compared with other advertising methods.
  • What is Location-Based Marketing?
    • teresastas
       
      This article covers location-based marketing, explaining that it is when we use location data from a consumers device to display relevant content to them. It also discusses the importance of location0based marketing and why we should be using it, citing that "consumers now spend more time daily on mobile devices than watching TV". We learn that there are many types of location-based marketing but the six key types are IP address marketing, GPS marketing, geofencing marketing, proximity marketing, beacon marketing and blueprints location-based marketing. The article also discusses how to use location-based marketing correctly and the benefits and disadvantages.
  • Opt-In Requirements Place-based advertising only works when users use the location technology on their phones AND give verified apps access to that data. However, many people don’t do this because of privacy concerns. Without their participation, there’s no way to use location targeting with this group of users.
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    Opt-In Requirements When learning about location based marketing, I immediately thought about the opt-in requirements that many shoppers would not agree to. Because our phones are sued for everything, allowing such access can pose concern for privacy threats.
Nicole Stevens

Brigham and Women's Hospital Tests NFC RFID for Patient Bedsides - RFID Journal - 0 views

  • Harvard Medical School teaching affiliate Brigham and Women's Hospital (BWH) is testing a Near Field Communication (NFC) RFID system it developed that enables health-care staff members to manage the administration of medication at a patient's bedside.
  • consists of a Google Nexus 7 tablet and a software app that interprets RFID tag data regarding patients and the medications they receive. The system works with passive NFC RFID tags attached to medications, to patients' wristbands and to staff members' ID badges, thereby enabling a user to read the tags and link the patient, caretaker and medication in the app
  • Since 2005, BWH has managed its medication administration data via bar codes
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  • However, Landman notes, the time spent scanning bar codes, as well as the difficulty in ensuring a strong Bluetooth connection, can often make data collection during these visits time-consuming. The bar codes themselves could be difficult to scan as well—in many cases, a bar code is printed on a crinkled wrapper that can be difficult to scan. What's more, he says, pushing the workstation-on-wheels from one room to another is cumbersome.
  • Landman's team built a prototype system, using a Nexus 7 tablet, which comes with a built-in NFC RFID reader. They loaded the tablet with the app, and then attached NFC RFID tags to some pharmaceuticals, staff badges and patient wristbands.
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    This program insures the safety and well keeping of the patients. I know it's not the latest in-room safe technology. But having just been in a hospital and having a dreadful experience I can honestly say that this technology would have helped.  During my hospital stay I was lost, mistaken for a man, not given an IV, and almost given the wrong prescription. Now I know it was 3 am, but if this program would have been installed I don't think I would have the same story to tell. The fact that the software tracks both the patients and the staff is what I find amazing. That was the biggest problem with my visit. No-one knew who was supposed to take care of me. This would have changed all of that.
Danielle Forem

Essential apps enhance Vegas visits - Travel Weekly - 0 views

  • Vegas Mate has relevant information not found on other apps, such as a listing of resort fees, finding the top suites, information for travelers on getting around, conventions, gambling and more. Under the tourist tips section, there is info on how to tip, where to find medical attention, things to do for those under 21, etc.
  • a news feed pulls in the latest updates and weather from around the city, and a trip planner helps keep all those show tickets, dinner reservations and hotel bookings in order.
  • might net additional deals and discounts.
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  • ome of the apps (such as the Aria) offer virtual tours of the rooms while others (like the app for Luxor) have much simpler listings.
  • A new wine menu app enables guests to read reviews about wines, rate beverages and email wine labels to themselves so they won't forget a vintage they've particularly enjoyed.
  • Loyalty Program is built into it. Wynn has added features such as short video clips from its show, "Le Reve," its nightclubs and a couple of the resort's bars.
  • ODDcase Blackjack comes highly recommended as a training tool for blackjack.
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    Almost everyone has a smart phone now and days. Apps are used for almost anything and this article gives evidence to how much you can do with an app. The article focuses on Las Vegas and how many hotels have different apps for every occasion. Vegas Mate caught my attention from how it has things such as "a listing of resort fees, top suites, information for travelers on getting around, conventions, gambling and more" that other Vegas apps don't have. I believe it takes great time and money for these companies to keep up with the ever changing schedules for each hotel. I'm a planner and I was really intrigued on how this certain app pulls up the latest update and weather from around the city and even "keep all those show tickets, dinner reservations and hotel bookings in order." I mean who can beat that? There's no excuse to why hotels and many other tourism spots don't have an app for all the amenities that are offered. It'll surprise guests and make them really pleased with their stay.
Xinyu Tian

Hotel's free WiFi comes with hidden extras - 0 views

  • The hotel’s Internet service was secretly injecting lines of code into every page he visited, code that could allow it to insert ads into any Web page without the knowledge of the site visitor or the page’s creator.
  • “Imagine the hotel delivering complementary issues of The New York Times to every room, except some articles have been accidentally blacked out, all the ads have been cut out, and on every page there’s a new ad that’s been stuck on top,”
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    The Courtyard Marriott in Midtown Manhattan installs a software that can insert some ads or cut off some articles on a website that a hotel guest is visiting. And this was found out by Justin Watt, a Web engineer. After he post it on his blog, it came to a big discussion. Is it legal for a hotel to get into a personal's visit on a website? But this kind of technique also has some potential use in the future, such as hotel can deliever the newspaper to each room with all some ads or some articles being cut off by using that technique, or adding hotel's daily special menu or event on an online newspaper and also pint it delievering to each room.
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    I believe the security issues is what we will be getting everywhere, because what is made online, always can be tracked and checked by some smart ITs. Another aspect - is anyone exept us is interested in our security? More often we can hardly guess what is really secure ...
Jingjing Zhu

Get the Most out of E-Marketing - 0 views

  •  
    The Nation 2010 report mentioned that 41% of UK hospitality business do not have capability to trade online, but the chance of internet cannot be overlooked in the future. Website: a website can provide your customers a good place to visit ,they can see the plenty of food quality and high resolution images of your hotel Google: google is a well known tools which can help your business cannot be overlooked. If you put your hospitality address on google map ,customers will find you when they use google maps. That is an effective way to do your online marketing business. Social networking: company can use twitter ,facebook of youtube as social networking tools to maximize marketing. Youtube: when put a simple video clip about the location of your company, or you use the video show your products to customers, the method can attract a lot of potential guests . Offer vouchers online: online voucher sites are a good way to enhance your presence online and reach new customers. Broadening your reach: over 60% of UK dinner go online to research restaurants and more and more customers choose to search hotels through internet ,it is convenient for them to visit these information at home or abroad. Online orders: software form companies like supercontrol can be integrated on to our site to provide real time booking information. Some tools may not be so appropriate to some age groups but do not rule anything out. You can conduct a survey to figure out which one is your customers most often visit.
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    Too many companies do not realize how important it is for them to have a representable website. A company that has a webiste shows people it is more likely a legitimate company. A company with a nice website tells people its employees take whatever they do seriously, in which make it easier for potential customers to consider using its service. How many times have people nevigate away from a website only because how pathetic it looks not even caring how good the company is? All the money a company spends on advertisement and marketing can go to waste after just one click.
Carolina Alfonso

Hoteliers rake in returns through retargeting - 0 views

  • Hotel brands and individual properties are successfully embracing “retargeting” campaigns
  • Google’s retargeting program creates far more revenues for the hotel industry than Google Hotel Finder
  • Retargeting is serving specific advertisements to travelers after they leave an advertiser's website.
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  • is done by displaying ads to the user as they browse the Internet and visit other sites
  • Retargeting "is more effective than traditional push advertising,
  • hotels are looking to get the most efficient advertising out for quality returns. When you know specifically that the person is interested in your product, that’s a big help.”
  • with really specific information and a relatively small budget, you can give the impression that you’re advertising across the whole Internet
  • the visitor is served advertisements that are part of Google Display Network.
  • retargeting can be most beneficial for the hotel at the local level.
  • hoteliers can be creative with researching what led the consumer to leave and target them with relevant display ads on other sites.
  • People who go to brand sites are brand loyal
  • Kauffman said online advertising shifted during the past few years and, with tools such as retargeting, has moved from advertisers buying websites to advertisers buying audiences
  • retargeting is about being at the right place at the right time.
  •  
    Hotels chains as well as independent hotels are using retargeting as a way of making internet advertising campaigns more effective. According to the article one hotel brand said that the average returns of investing in retargeting are between 5-1 and 10-1. Retargeting helps companies to keep advertising to prospective clients even if they have already leaved the page. Advertisements are displayed to users as they visit other sites. According to John Hach, VP of e-marketing solutions for TravelClick, hotels are looking for ways of making advertisement more efficient and what better way of doing this by already knowing who is interested in your product. One of the main advantages of retargeting is that with a small investment and specific information hotels can give the impression that they are advertising through the entire internet. Although there are different media companies that offer retargeting, Google is the leader. Trough Google AdWords a code can be built in a website and when a customer leaves the page a cookie is installed showing they visited the page. After that the user is shown ads that are part of Google Display Network.
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    I'm trying to understand the re-targeting method explained here. So once the user leaves a webpage Google's 'AdWords' sends them an ad based on key words from the page they just left?
Yongjoon Ji

QR codes to assist tourists visiting Spain - QR Code Press - 0 views

  • The city of Costa del Sol in Spain has launched a new smartphone friendly campaign to help tourists that are visiting by allowing them to scan QR codes for more information.
  • The QR codes will be placed at various locations around the region, focusing primarily on cultural venues that are typically of the greatest interest to visitors to the area, as well as locations that are appreciated for their beauty. This program has been implemented throughout the Spanish travelers’ location and these barcodes can be scanned by anyone with a mobile device such as a smartphone or a tablet.
  •  
    QR codes usually contain the information of its items. Before the customers purchase the items, they can simply scan the code to find out the details of it. The city of Costa del Sol in Spain used this technology to their benefit for their tourism industry. These QR codes are placed in different locations around the region and tourists  can simply use their smartphone to scan them. The positive side of this technology is that it is inexpensive and easy to generate compared to the traditional sign. On the other hand, there is a possibility that tourists might not have smartphone or internet access. If that is the case, each location needs to provide both QR codes and the traditional sign which makes generating QR codes meaningless. I believe that this technology will become very popular especially in certain countries that already provide wide internet connection.  
Ashlee Livingston

Green Marketing: The Benefits of Green Marketing | Hotel Industry Magazine - 0 views

  • enables them to generate additional positive publicity and engage with existing and new target customers.
  • responding to the challenges of the recession and keeping overheads down
  • meant that environmental issues were given a low priority – ignoring the fact that there are often cost savings associated with such things as improved energy and waste management.
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  • 80% of travellers are willing to pay extra to visit an eco-friendly destination or business
  • hoteliers who rely on business trade may be the first to start seeing customers staying elsewhere if they aren’t making any efforts to demonstrate environmental responsibility.
  • greenwash’ accusations
  •  
    This article is an interview with Leigh Tymms from Green Edge Environmental on the marketing benefits of going green. The most beneficial is generating a positive reputation with customers looking to go green. These customers are increasing everyday. According to the article, a report by Travelocity stated that 80% of travelers are willing to pay extra to visit an eco-friendly destination. Basically, more and more guests are taking into consideration the size of a hotels carbon footprint. Although it may be costly originally, in the long run it is also economically beneficial for hotels to go green. Tymms warns that hotels ignoring the green trend in hospitality risk losing customers. And he also suggest that hoteliers make sure they are actually taking steps to go green and not just marketing false claims for revenue gain. 
jazminesnyder

14 Digital Marketing Trends for Hotels in 2014 [INFOGRAPHIC] - 0 views

  • travelers visit 38 websites on average before purchasing
  • the challenge is to get customers to deal direct
  • increasing influence of social media in the search & planning stages of travel, while pure search seem to be slightly declining.
  •  
    This article, though dated back a couple years ago, I found really interesting because the author made certain predictions about what he believed would happen in the future with travelers and what channels they use to search for/book their room nights at hotels. The article touched on how important social media marketing "will be" (in real time, it is!). He also pointed out how "travelers visit 38 websites on average before purchasing their online travel package" and how the real challenge here is to get customers to use direct bookings to cut out or lower some of those expensive channel costs. Lastly, he also included mobile marketing, meta-search, and the growing importance of Google+. As I stated before, the article caught my attention because the digital marketing trends predictions made in the article have all came true!
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